tow CHEVROLET SUBURBAN 2020 Owner's Guide

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/24/19
Driving and Operating 201
“Steps for Determining Correct
Load Limit–
1.Locate the statement "The
combined weight of
occupants and cargo should
never exceed XXX kg or
XXX lbs." on your vehicle’s
placard.
2.Determine the combined
weight of the driver and
passengers that will be
riding in your vehicle.
3.Subtract the combined
weight of the driver and
passengers from XXX kg or
XXX lbs.
4.The resulting figure equals
the available amount of
cargo and luggage load
capacity. For example, if the
"XXX" amount equals
1400 lbs. and there will be
five 150 lb passengers in
your vehicle, the amount of
available cargo and luggageload capacity is 650 lbs.
(1400-750 (5 x 150) =
650 lbs.)
5.Determine the combined
weight of luggage and cargo
being loaded on the vehicle.
That weight may not safely
exceed the available cargo
and luggage load capacity
calculated in Step 4.
6.If your vehicle will be towing
a trailer, load from your
trailer will be transferred to
your vehicle. Consult this
manual to determine how
this reduces the available
cargo and luggage load
capacity of your vehicle.”
See
Trailer Towing 0267 for
important information on towing a
trailer, towing safety rules, and
trailering tips.
Example 1
1. Vehicle Capacity Weight for
Example 1 = 453 kg
(1,000 lbs)
2. Subtract Occupant Weight @ 68 kg (150 lbs) × 2 =
136 kg (300 lbs)
3. Available Occupant and Cargo Weight = 317 kg
(700 lbs)

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/24/19
204 Driving and Operating
Warning (Continued)
.When you carry
something inside the
vehicle, secure it
whenever you can.
.Do not leave a seat
folded down unless you
need to.
There is also important loading
information for off-road driving in
this manual. See “Loading Your
Vehicle for Off-Road Driving”
under Off-Road Driving 0191.
Starting and
Operating
New Vehicle Break-In
Caution
The vehicle does not need an
elaborate break-in. But it will
perform better in the long run if
you follow these guidelines:
. Keep the vehicle speed at
88 km/h (55 mph) or less for
the first 805 km (500 mi).
. Do not drive at any one
constant speed, fast or slow,
for the first 805 km (500 mi).
Do not make full-throttle
starts. Avoid downshifting to
brake or slow the vehicle.
. Avoid making hard stops for
the first 322 km (200 mi) or
so. During this time the new
brake linings are not yet
broken in. Hard stops with
new linings can mean
(Continued)
Caution (Continued)
premature wear and earlier
replacement. Follow this
breaking-in guideline every
time you get new brake
linings.
. Do not tow a trailer during
break-in. See Trailer Towing
0 267 for the trailer towing
capabilities of the vehicle
and more information.
Following break-in, engine speed
and load can be gradually
increased.
Adjustable Throttle and
Brake Pedal
If equipped, the position of the
throttle and brake pedals can be
changed.
The pedals can only be adjusted
when the vehicle is in P (Park).

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/24/19
208 Driving and Operating
while turning the key to ACC/
ACCESSORY. If this does not work,
then the vehicle needs service.
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, turn off the vehicle
only in an emergency.
In an emergency, if the vehicle
cannot be pulled over and must be
turned off while driving: 1. Push the key all the way in toward the steering column,
then turn the key to ACC/
ACCESSORY.
2. Brake using firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force. 3. Shift the vehicle to N (Neutral).
This can be done while the
vehicle is moving. Continue
braking and steer the vehicle to
a safe location.
4. Come to a complete stop.
5. Shift to P (Park).
6. Push the key all the way in toward the steering column (1),
then turn the ignition to
LOCK/OFF (2).
7. Set the parking brake. See Parking Brake 0228.
8. Remove the key.
9. Release the brake pedal.
Caution
Use the correct key, make sure it
is all the way in —or pushed all
the way in toward the steering
column when turning off the
vehicle —and turn it only with
your hand. 1 (ACC/ACCESSORY) :
This
position allows features such as the
infotainment system to operate
while the vehicle is off. It also
unlocks the steering column,
if equipped with a locking steering
column. Use this position if the
vehicle must be pushed or towed.
See Retained Accessory Power
(RAP) 0212.
From ON/RUN, push the key all the
way in toward the steering column,
then turn the key to ACC/
ACCESSORY.
If the key is left in ACC/
ACCESSORY with the engine off,
the battery could drain and the
vehicle may not start.
A warning chime will sound when
the driver door is opened and the
key is in the ignition.
2 (ON/RUN) : This position can be
used to operate the electrical
accessories and to display some
instrument cluster warning and
indicator lights. This position can
also be used for service and
diagnostics, and to verify the proper

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/24/19
212 Driving and Operating
Warning (Continued)
vehicle. Possible heater
cord and thermostat
damage could occur.
. While in use, do not let the
heater cord touch vehicle
parts or sharp edges. Never
close the hood on the
heater cord.
. Before starting the vehicle,
unplug the cord, reattach
the cover to the plug, and
securely fasten the cord.
Keep the cord away from
any moving parts.
4. Before starting the engine, be sure to unplug and store the
cord as it was before to keep it
away from moving engine
parts. If you do not, it could be
damaged.
The length of time the heater should
remain plugged in depends on
several factors. Ask a dealer in the
area where you will be parking the
vehicle for the best advice on this.
Retained Accessory
Power (RAP)
When the ignition is turned from on
to off, the following features (if
equipped) will continue to function
for up to 10 minutes, or until the
driver door is opened. These
features will also work when the
ignition is in RUN or ACC/
ACCESSORY:
. Infotainment System
. Power Windows (during RAP
this functionality will be lost
when any door is opened)
. Sunroof (during RAP this
functionality will be lost when
any door is opened)
. Auxiliary Power Outlet
. Audio System
. OnStar System
Shifting Into Park
{Warning
It can be dangerous to get out of
the vehicle if the shift lever is not
fully in P (Park) with the parking
brake firmly set. The vehicle can
roll. If you have left the engine
running, the vehicle can move
suddenly. You or others could be
injured. To be sure the vehicle will
not move, even when you are on
fairly level ground, use the steps
that follow. If the vehicle has a
four-wheel-drive transfer case
with an N (Neutral) position, and
the transfer case is in N (Neutral),
the vehicle will be free to roll,
even if the shift lever is in
P (Park). Be sure the transfer
case is in a drive gear. If towing a
trailer, see Driving Characteristics
and Towing Tips 0262.
1. Hold the brake pedal down, then set the parking brake. See
Parking Brake 0228.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/24/19
Driving and Operating 213
2. Move the shift lever into theP (Park) position by pulling the
shift lever toward you and
moving it up as far as it will go.
3. Be sure the transfer case is in a drive gear –not in
N (Neutral).
4. Turn the ignition off.
Leaving the Vehicle with the
Engine Running
{Warning
It can be dangerous to leave the
vehicle with the engine running.
The vehicle could move suddenly
if the shift lever is not fully in
P (Park) with the parking brake
firmly set.
If you have four-wheel drive and
the transfer case is in N (Neutral),
the vehicle will be free to roll,
even if the shift lever is in (Continued)
Warning (Continued)
P (Park). So be sure the transfer
case is in a drive gear –not in
N (Neutral).
And, if you leave the vehicle with
the engine running, it could
overheat and even catch fire. You
or others could be injured. Do not
leave the vehicle with the engine
running unless you have to.
If you have to leave the vehicle with
the engine running, be sure the
vehicle is in P (Park) and the
parking brake is firmly set before
you leave it. After you move the shift
lever into P (Park), hold the regular
brake pedal down. Then, see if you
can move the shift lever away from
P (Park) without first pulling it toward
you. If you can, it means that the
shift lever was not fully locked into
P (Park).
Torque Lock
If you are parking on a hill and you
do not shift the transmission into
P (Park) properly, the weight of the
vehicle may put too much force on
the parking pawl in the
transmission. You may find it difficult
to pull the shift lever out of P (Park).
This is called torque lock. To
prevent torque lock, set the parking
brake and then shift into P (Park)
properly before you leave the
driver seat.
When you are ready to drive, move
the shift lever out of P (Park) before
you release the parking brake.
If torque lock does occur, you may
need to have another vehicle push
yours a little uphill to take some of
the pressure from the parking pawl
in the transmission. You will then be
able to pull the shift lever out of
P (Park).

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/24/19
216 Driving and Operating
Running the Vehicle
While Parked
It is better not to park with the
engine running.
If the vehicle is left with the engine
running, follow the proper steps to
be sure the vehicle will not move.
SeeShifting Into Park 0212 and
Engine Exhaust 0215.
If parking on a hill and pulling a
trailer, see Driving Characteristics
and Towing Tips 0262.
Automatic
Transmission
There is an electronic shift lever
position indicator within the
instrument cluster. This display
comes on when the ignition is on or
in ACC/ACCESSORY.
There are several different positions
for the shift lever.
See “Range Selection Mode” under
Manual Mode 0219.
P : This position locks the drive
wheels. Use P (Park) when starting
the engine because the vehicle
cannot move easily. When parked
on a hill, especially when the
vehicle has a heavy load, you might
notice an increase in the effort to shift out of P (Park). See
“Torque
Lock” under Shifting Into Park
0 212.
{Warning
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
Do not leave the vehicle when the
engine is running. If you have left
the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
See Shifting Into Park 0212 and
Driving Characteristics and
Towing Tips 0262.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/24/19
218 Driving and Operating
Use D (Drive) and Tow/Haul Mode
when towing a trailer, carrying a
heavy load, driving on steep hills,
or driving off-road. Shift the
transmission to a lower gear
selection if the transmission shifts
too often.
Downshifting the transmission in
slippery road conditions could result
in skidding. See“Skidding”under
Loss of Control 0190.
The vehicle has a shift stabilization
feature that adjusts the transmission
shifting to the current driving
conditions in order to reduce rapid
upshifts and downshifts. This shift
stabilization feature is designed to
determine, before making an
upshift, if the engine is able to
maintain vehicle speed by analyzing
things such as vehicle speed,
throttle position, and vehicle load.
If the shift stabilization feature
determines that a current vehicle
speed cannot be maintained, the
transmission does not upshift and
instead holds the current gear. In some cases, this could appear to
be a delayed shift, however the
transmission is operating normally.
The transmission uses adaptive
shift controls. The adaptive shift
control process continually
compares key shift parameters to
pre-programmed ideal shifts stored
in the transmission’s computer. The
transmission constantly makes
adjustments to improve vehicle
performance according to how the
vehicle is being used, such as with
a heavy load or when the
temperature changes. During this
adaptive shift control process,
shifting might feel different as the
transmission determines the best
settings.
When temperatures are very cold,
the transmission's gear shifting
could be delayed providing more
stable shifts until the engine warms
up. Shifts could be more noticeable
with a cold transmission. This
difference in shifting is normal.
L :
This position allows selection of
a range of gears appropriate for
current driving conditions.
If equipped, see “Range Selection
Mode” underManual Mode 0219.
Caution
Spinning the tires or holding the
vehicle in one place on a hill
using only the accelerator pedal
may damage the transmission.
The repair will not be covered by
the vehicle warranty. If the vehicle
is stuck, do not spin the tires.
When stopping on a hill, use the
brakes to hold the vehicle in
place.
Normal Mode Grade Braking
This mode is enabled when the
vehicle is started, but is not enabled
in Range Selection Mode. It assists
in maintaining desired vehicle
speeds when driving on downhill
grades by using the engine and
transmission to slow the vehicle.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/24/19
Driving and Operating 219
The first time the system engages
for each ignition cycle, a DIC
message will be displayed.
To disable or enable Normal Mode
Grade Braking within the current
ignition cycle, press and hold the
Tow/Haul button for five seconds.
When the button is released, the
requested mode change is made.
A DIC message displays.
For other forms of grade braking,
seeTow/Haul Mode 0221 and
Cruise Control 0232.
Kickdown Mode
The accelerator pedal provides an
additional downshift after pressing
through the kickdown feature.
It requires extra pedal pressure near
the end of its travel to engage.
Manual Mode
Range Selection Mode
If equipped, Range Selection Mode
helps control the vehicle's
transmission and vehicle speed
while driving downhill or towing a
trailer by letting you select a desired
range of gears.
To use this feature:
1. Move the shift lever to L (Manual Mode).
2. Press the plus/minus buttons on the shift lever to select the
desired range of gears for
current driving conditions.
Hold the plus/minus buttons on the
shift lever to select the highest or
lowest range available for the
current vehicle speed. When the shift lever is moved from
D (Drive) to L (Manual Mode), a
number displays next to the L,
indicating the current transmission
range.
This number is the highest gear that
the transmission will command while
operating in L (Manual Mode). All
gears below that number are
available. As driving conditions
change, the transmission can
automatically shift to lower gears.
For example, when 5 (Fifth) is
selected, 1 (First) through 5 (Fifth)
gears are automatically shifted by
the transmission, but 6 (Sixth)
cannot be used until the plus/minus
button on the shift lever is used to
change to the range.
When the shift lever is moved from
D (Drive) to L (Manual Mode), a
downshift may occur. The gear that
the transmission is operating in
when the shift lever is moved from
D (Drive) to L (Manual Mode)
determines if a downshift occurs.
See the following chart.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/24/19
Driving and Operating 221
10-Speed Transmission
Gear before shifting from D (Drive) to
L (Manual Mode)10th 9th 8th 7th 6th 5th 4th 3rd 2nd 1st
Range after shifting from D (Drive) to
L (Manual Mode) - Tow/Haul not engaged L7 L7 L7 L6 L5 L4 L3 L3 L2 L1
Range after shifting from D (Drive) to
L (Manual Mode) - Tow/Haul engaged L7 L7 L6 L5 L4 L3 L3 L3 L2 L1
Grade Braking is not available when
Range Selection Mode is active.
See Tow/Haul Mode 0221. While using Range Selection Mode,
cruise control and the Tow/Haul
Mode can be used.
Caution
Spinning the tires or holding the
vehicle in one place on a hill
using only the accelerator pedal
may damage the transmission.
The repair will not be covered by
the vehicle warranty. If the vehicle
is stuck, do not spin the tires.
When stopping on a hill, use the
brakes to hold the vehicle in
place.
Tow/Haul Mode
The Tow/Haul Mode adjusts the
transmission shift pattern to reduce
shift cycling. This provides
increased performance, vehicle
control, and enhanced transmission
and engine cooling when driving
down steep hills or mountain
grades, towing, or hauling heavy
loads.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/24/19
222 Driving and Operating
Turn the Tow/Haul Mode on and off
by pressing the button. When the
Tow/Haul Mode is enabled, a light
on the instrument cluster will
come on.
SeeTow/Haul Mode Light 0140 and
Hill and Mountain Roads 0196.
Also see “Tow/Haul Mode” under
Towing Equipment 0272.
Tow/Haul Mode Grade Braking
Tow/Haul Mode Grade Braking is
only enabled while the Tow/Haul
Mode is selected and the vehicle is
not in the Range Selection Mode.
See “Tow/Haul Mode” listed previously and
Manual Mode0219.
Tow/Haul Mode Grade Braking
assists in maintaining desired
vehicle speeds when driving on
downhill grades by using the engine
and transmission to slow the
vehicle.
To disable or enable Tow/Haul
Grade Braking within the current
ignition cycle, press and hold the
Tow/Haul button for five seconds.
When the button is released, the
requested mode change is made.
A DIC message is displayed.
See Towing Equipment 0272.
For other forms of grade braking,
see Automatic Transmission 0216
and
Cruise Control 0232.
Drive Systems
Four-Wheel Drive
If equipped, four-wheel drive
engages the front axle for extra
traction.
Caution
Do not drive on clean, dry
pavement in 4
mand 4n(if
equipped) for an extended period
of time. These conditions may
cause premature wear on the
vehicle’s powertrain.
Driving on clean, dry pavement in 4
mor 4nmay:
. Cause a vibration to be felt in
the steering system.
. Cause tires to wear faster.
. Make the transfer case harder to
shift, and cause it to run noisier.