tow CHEVROLET SUBURBAN 2020 Service Manual

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/24/19
Driving and Operating 223
{Warning
Shifting the transfer case to
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). You or someone else
could be seriously injured. Be
sure to set the parking brake
before placing the transfer case in
N (Neutral). SeeParking Brake
0 228.
Caution
Extended high-speed operation in
4
nmay damage or shorten the
life of the drivetrain.
Engagement noise and bump when
shifting between 4
nand 4mor from
N (Neutral), with the engine running,
is normal. Shifting into 4
nwill turn Traction
Control and StabiliTrak/Electronic
Stability Control (ESC) off. See
Traction Control/Electronic Stability
Control 0229.
Two-Speed Automatic
Transfer Case
If equipped, use the transfer case
knob next to the steering wheel to
shift into and out of four-wheel drive.
All of the lights will flash on then off
momentarily when the ignition is
turned on. The light that remains on
will indicate the state of the
transfer case. If the indicator mark on the knob
does not match up with the light,
then most likely the knob was
moved when the ignition was off.
The indicator mark on the knob
must line up with the indicator light
before a shift can be commanded.
To command a shift, rotate the
transfer case knob to the new
desired position. The light will flash
meaning that the shift is in progress.
When the shift is completed the new
position will be illuminated. If the
transfer case cannot complete a
shift command, it will go back to its
last chosen setting.
The settings are:
N (Neutral) :
Use only when the
vehicle needs to be towed. See
Recreational Vehicle Towing 0368
or
Towing the Vehicle 0367.
2
m(Two-Wheel Drive High) : Use
for driving on most streets and
highways. The front axle is not
engaged. This setting provides the
best fuel economy.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/24/19
226 Driving and Operating
9. Place the transmission shiftlever in P (Park). See
Recreational Vehicle Towing
0368.
10. Turn the ignition off.
Shifting Out of N (Neutral)
To shift out of N (Neutral): 1. Set the parking brake and apply the brake pedal.
2. Turn the ignition on with the engine off.
3. Shift the transmission to N (Neutral).
4. Turn the transfer case knob to the desired setting.
After the transfer case has
shifted out of N (Neutral), the
N (Neutral) light will go out.
5. Release the parking brake.
6. Start the engine and shift the transmission to the
desired gear.Single-Speed Automatic
Transfer Case
Use the transfer case knob, next to
the steering wheel, to shift into and
out of four-wheel drive for extra
traction.
All of the lights will flash on then off
momentarily when the ignition is
turned on. The light that remains on
will indicate the state of the
transfer case.
If the indicator mark on the knob
does not match up with the light,
then most likely the knob was
moved when the ignition was off. The indicator mark on the knob
must line up with the indicator light
before a shift can be commanded.
To command a shift, rotate the
transfer case knob to the new
desired position. The light will flash
meaning that the shift is in progress.
When the shift is completed the new
position will be illuminated. If the
transfer case cannot complete a
shift command, it will go back to its
last chosen setting.
The settings are:
2
m(Two-Wheel Drive High) :
Use
for driving on most streets and
highways. The front axle is not
engaged. This setting provides the
best fuel economy.
AUTO (Automatic Four-Wheel
Drive) : Use when road surface
traction conditions are variable.
When driving in AUTO, the front
axle is engaged, and the vehicle's
power is sent to the front and rear
wheels automatically based on
driving conditions. This setting
provides slightly lower fuel economy
than 2
m.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/24/19
232 Driving and Operating
When enabled, if the vehicle speed
is above 30 km/h (19 mph) and
below 60 km/h (37 mph), a DIC
message will display.
Magnetic Ride Control
This vehicle may have a semi-active
damping system called Magnetic
Ride Control. With this feature,
improved vehicle ride and handling
is provided under a variety of
passenger and loading conditions.
Locking Rear Axle
Vehicles with a locking rear axle can
give more traction on snow, mud,
ice, sand, or gravel. It works like a
standard axle most of the time, but
when traction is low, this feature will
allow the rear wheel with the most
traction to move the vehicle.
Automatic Level Control
The Automatic Level Control (ALC)
rear suspension is available on
light-duty vehicles and comes as a
part of the Magnetic Ride Controlsuspension, if equipped. ALC may
also be available as a stand alone
feature.
This type of level control is fully
automatic and will provide a better
leveled riding position as well as
better handling under a variety of
passenger and loading conditions.
An air compressor connected to the
rear shocks will raise or lower the
rear of the vehicle to maintain
proper vehicle height. The system is
activated when the ignition key is
turned on and will automatically
adjust vehicle height thereafter. The
system may exhaust (lower vehicle
height) for up to 10 minutes after the
ignition key has been turned off.
You may hear the air compressor
operating when the height is being
adjusted.
If a weight-distributing hitch is being
used, it is recommended to allow
the shocks to inflate, thereby
leveling the vehicle prior to adjusting
the hitch.
Cruise Control
{Warning
Cruise control can be dangerous
where you cannot drive safely at
a steady speed. Do not use
cruise control on winding roads or
in heavy traffic.
Cruise control can be dangerous
on slippery roads. On such roads,
fast changes in tire traction can
cause excessive wheel slip, and
you could lose control. Do not use
cruise control on slippery roads.
With cruise control, a speed of
about 40 km/h (25 mph) or more can
be maintained without keeping your
foot on the accelerator. Cruise
control does not work at speeds
below about 40 km/h (25 mph).
If the brakes are applied, the cruise
control disengages.
For an explanation of how cruise
control interacts with the Range
Selection Mode, Tow/Haul Mode,

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/24/19
Driving and Operating 233
and Grade Braking systems. See
“Tow/Haul Mode Grade Braking”
underTow/Haul Mode 0221.
If the vehicle has StabiliTrak and the
system begins to limit wheel spin,
cruise control will automatically
disengage. See Traction Control/
Electronic Stability Control 0229.
If a collision alert occurs when
cruise control is activated, cruise
control is disengaged. See Forward
Collision Alert (FCA) System 0248.
When road conditions allow the
cruise control to be safely used
again, it can be turned back on.5: Press to turn the system on or
off. A white indicator comes on in
the instrument cluster when cruise
is turned on.
SET− :Press briefly to set the
speed and activate cruise control.
If cruise control is already active,
use to decrease vehicle speed.
+RES : If there is a set speed in
memory, press to resume that
speed or press and hold to
accelerate. If cruise control is
already active, use to increase
vehicle speed.
*: Press to disengage cruise
control without erasing the set
speed from memory.
Setting Cruise Control
If
5is on when not in use, SET− or
+RES could get pressed and go into
cruise when not desired. Keep the
cruise
5button off when cruise is
not being used. The cruise control light on the
instrument cluster will come on
green after the cruise control has
been set to the desired speed.
1. Press
5to turn the cruise
system on.
2. Get up to the desired speed.
3. Press and release SET−. The desired set speed briefly
appears in the instrument
cluster.
4. Remove your foot from the accelerator.
The cruise control indicator on the
instrument cluster turns green after
cruise control has been set to the
desired speed. See Instrument
Cluster 0127.
Resuming a Set Speed
If the cruise control is set at a
desired speed and then the brakes
are applied or
*is pressed, the
cruise control is disengaged without
erasing the set speed from memory.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/24/19
234 Driving and Operating
Once the vehicle speed reaches
about 40 km/h (25 mph) or more,
briefly press +RES. The vehicle
returns to the previous set speed.
Increasing Speed While Using
Cruise Control
If the cruise control system is
already activated:
.Press and hold +RES on the
steering wheel until the vehicle
accelerates to the desired
speed, then release it.
. To increase vehicle speed in
small increments, briefly press
+RES. For each press, the
vehicle goes about 1 km/h
(1 mph) faster.
The speedometer reading can be
displayed in either English or metric
units. See Instrument Cluster 0127.
The increment value used depends
on the units displayed.
Reducing Speed While Using
Cruise Control
If the cruise control system is
already activated: .
Press and hold SET– until the
desired lower speed is reached,
then release it.
. To slow down in small
increments, briefly press SET–.
For each press, the vehicle goes
about 1 km/h (1 mph) slower.
The speedometer reading can be
displayed in either English or metric
units. See Instrument Cluster 0127.
The increment value used depends
on the units displayed.
Passing Another Vehicle While
Using Cruise Control
Use the accelerator pedal to
increase the vehicle speed. When
you take your foot off the pedal, the
vehicle will slow down to the
previous set cruise speed. While
pressing the accelerator pedal or
shortly following the release to
override cruise control, briefly
pressing SET– will result in cruise
control set to the current vehicle
speed. Using Cruise Control on Hills
How well the cruise control works
on hills depends on the vehicle
speed, the load, and the steepness
of the hills. When going up steep
hills, pressing the accelerator pedal
may be necessary to maintain
vehicle speed. When going
downhill, Cruise Grade Braking
helps maintain the driver selected
speed.
Cruise Grade Braking is enabled
when the vehicle is started and
cruise control is active. It is not
enabled in Range Selection Mode.
It assists in maintaining driver
selected speed when driving on
downhill grades by using the engine
and transmission to slow the
vehicle.
To disable and enable Cruise Grade
Braking for the current ignition
cycle, press and hold the Tow/Haul
button for five seconds. A DIC
message displays.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/24/19
Driving and Operating 235
For other forms of descent control,
seeHill Descent Control (HDC)
0 231, Automatic Transmission
0 216, and Tow/Haul Mode 0221.
Ending Cruise Control
There are four ways to end cruise
control:
. Step lightly on the brake pedal.
. Press
*.
. Shift the transmission to
N (Neutral).
. To turn off cruise control,
press
5.
Erasing Speed Memory
The cruise control set speed is
erased from memory when
5is
pressed, or if the ignition is
turned off.
Adaptive Cruise Control
If equipped with Adaptive Cruise
Control (ACC), it allows for selecting
the cruise control set speed and
following gap. Read this entire
section before using this system. ACC uses a camera and radar
sensors to detect other vehicles.
See
Radio Frequency Statement
0 410. The following gap is the
following time (or distance) between
your vehicle and a vehicle detected
directly ahead in your path, moving
in the same direction. If no vehicle
is detected in your path, ACC works
like regular cruise control.
If a vehicle is detected in your path,
ACC can speed up the vehicle or
apply limited, moderate braking to
maintain the selected following gap.
To disengage ACC, apply the brake.
If the Traction Control System (TCS)
or electronic stability control system
activates while ACC is engaged,
ACC may automatically disengage.
See Traction Control/Electronic
Stability Control 0229. When road
conditions allow ACC to be safely
used, the ACC can be turned
back on.
ACC will not engage if the TCS or
electronic stability control system is
disabled.
{Warning
ACC has limited braking ability
and may not have time to slow
the vehicle down enough to avoid
a collision with another vehicle
you are following. This can occur
when vehicles suddenly slow or
stop ahead, or enter your lane.
Also see “Alerting the Driver” in
this section. Complete attention is
always required while driving and
you should be ready to take
action and apply the brakes. See
Defensive Driving 0188.
{Warning
ACC will not detect or brake for
children, pedestrians, animals,
or other objects.
Do not use ACC when:
(Continued)

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/24/19
242 Driving and Operating
ACC may detect a vehicle that is
not in your lane and apply the
brakes.
ACC may occasionally provide an
alert and/or braking that is
considered unnecessary. It could
respond to vehicles in different
lanes, signs, guardrails, and other
stationary objects when entering or
exiting a curve. This is normal
operation. The vehicle does not
need service.Other Vehicle Lane Changes
ACC will not detect a vehicle ahead
until it is completely in the lane. The
brakes may need to be manually
applied.
Do Not Use ACC on Hills and
When Towing a Trailer
Do not use ACC when driving on
steep hills or when towing a trailer.
ACC will not detect a vehicle in the
lane while driving on steep hills. The
driver will often need to take over
acceleration and braking on steep
hills, especially when towing a
trailer. If the brakes are applied, the
ACC disengages.
Disengaging ACC
There are three ways to
disengage ACC:
.
Step lightly on the brake pedal.
. Press
*.
. Press
5.
Erasing Speed Memory
The cruise control set speed is
erased from memory if
5is pressed
or if the ignition is turned off.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/24/19
Driving and Operating 247
weather. Blocked sensors will not
detect objects and can also cause
false detections. Keep the sensors
clean of mud, dirt, snow, ice, and
slush; and clean sensors after a car
wash in freezing temperatures.
{Warning
The Park Assist system does not
detect children, pedestrians,
bicyclists, animals, or objects
located below the bumper or that
are too close or too far from the
vehicle. It is not available at
speeds greater than 8 km/h
(5 mph). To prevent injury, death,
or vehicle damage, even with
Park Assist, always check the
area around the vehicle and
check all mirrors before moving
forward or backing.
The instrument cluster may have a
park assist display with bars that
show“distance to object” and object
location information for RPA, and on
some vehicles, FPA. As the object
gets closer, more bars light up and
the bars change color from yellow to
amber to red.
When an object is first detected in
the rear, one beep will be heard
from the rear, or both sides of the
Safety Alert Seat will pulse two
times. When an object is very close
(<0.6 m (2 ft) in the vehicle rear,
or <0.3 m (1 ft) in the vehicle front),
a continuous beep will sound from
the front or rear depending on object location, or both sides of the
Safety Alert Seat will pulse five
times. Beeps for FPA are higher
pitched than for RPA.
Rear Cross Traffic Alert (RCTA)
If equipped, when the vehicle is
shifted into R (Reverse), RCTA
displays a red warning triangle with
a left or right pointing arrow to warn
of traffic coming from the left or
right. This system detects objects
coming from up to 20 m (65 ft) from
the left or right side of the vehicle.
When an object is detected, either
three beeps sound from the left or
right or three Safety Alert Seat
pulses occur on the left or right side,
depending on the direction of the
detected vehicle.
Use caution while backing up when
towing a trailer, as the RCTA
detection zones that extend out
from the back of the vehicle do not
move further back when a trailer is
towed.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/24/19
248 Driving and Operating
Turning the Features On or Off
TheXbutton to the left of the
steering wheel is used to turn on or
off the Front and Rear Park Assist.
The indicator light in the button
comes on when the features are on
and turns off when the features
have been disabled.
Front and Rear Park Assist can be
set to Off, On, or On with Towbar
through vehicle personalization. See
“Park Assist” underVehicle
Personalization 0154. If Park Assist
is turned off through vehicle
personalization, the Park Assist
button will be disabled. To turn the
Park Assist on again, select On in
vehicle personalization. The On with
Towbar setting allows for Park
Assist to work properly with an
attached trailer hitch. Turn off Park
Assist when towing a trailer.
To turn the RPA symbols, guidance
lines, or Rear Cross Traffic Alert on
or off, see “Rear Camera” and
“Collision/Detection Systems” under
Vehicle Personalization 0154. On some models, select the guidance
lines button on the infotainment
display to turn them on or off.
Assistance Systems for
Driving
If equipped, when driving the
vehicle in a forward gear, Forward
Collision Alert (FCA), Lane
Departure Warning (LDW), Lane
Keep Assist (LKA), Side Blind Zone
Alert (SBZA), Lane Change Alert
(LCA), and/or Automatic Emergency
Braking (AEB) can help to avoid a
crash or reduce crash damage.
Forward Collision Alert
(FCA) System
If equipped, the FCA system may
help to avoid or reduce the harm
caused by front-end crashes. When
approaching a vehicle ahead too
quickly, FCA provides a red flashing
alert on the windshield and rapidly
beeps or pulses the driver seat.
FCA also lights an amber visual
alert if following another vehicle
much too closely. FCA detects vehicles within a
distance of approximately 60 m
(197 ft) and operates at speeds
above 8 km/h (5 mph). If the vehicle
has Adaptive Cruise Control (ACC),
it can detect vehicles to distances of
approximately 110 m (360 ft) and
operates at all speeds. See
Adaptive Cruise Control
0235.
{Warning
FCA is a warning system and
does not apply the brakes. When
approaching a slower-moving or
stopped vehicle ahead too rapidly,
or when following a vehicle too
closely, FCA may not provide a
warning with enough time to help
avoid a crash. It also may not
provide any warning at all. FCA
does not warn of pedestrians,
animals, signs, guardrails,
bridges, construction barrels,
or other objects. Be ready to take
action and apply the brakes. See
Defensive Driving 0188.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/24/19
252 Driving and Operating
{Warning
IBA may increase vehicle braking
in situations when it may not be
necessary. You could block the
flow of traffic. If this occurs, take
your foot off the brake pedal and
then apply the brakes as needed.
AEB and IBA can be disabled
through vehicle personalization. See
“Collision/Detection Systems” under
Vehicle Personalization 0154.
{Warning
Using AEB or IBA while towing a
trailer could cause you to lose
control of the vehicle and crash.
Turn the system to Alert, or if the
vehicle has ACC to Off, when
towing a trailer.
A system unavailable message may
display if:
. The front of the vehicle or
windshield is not clean. .
Heavy rain or snow is interfering
with object detection.
. There is a problem with the
StabiliTrak/Electronic Stability
Control (ESC) system.
The AEB system does not need
service.
Side Blind Zone
Alert (SBZA)
If equipped, the SBZA system is a
lane-changing aid that assists
drivers with avoiding crashes that
occur with moving vehicles in the
side blind zone (or spot) areas.
When the vehicle is in a forward
gear, the left or right side mirror
display will light up if a moving
vehicle is detected in that blind
zone. If the turn signal is activated
and a vehicle is also detected on
the same side, the display will flash
as an extra warning not to change
lanes. Since this system is part of
the Lane Change Alert (LCA)
system, read the entire LCA section
before using this feature.
Lane Change Alert (LCA)
If equipped, the LCA system is a
lane-changing aid that assists
drivers with avoiding lane change
crashes that occur with moving
vehicles in the side blind zone (or
spot) areas or with vehicles rapidly
approaching these areas from
behind. The LCA warning display
will light up in the corresponding
outside mirror and will flash if the
turn signal is on.
{Warning
LCA does not alert the driver to
vehicles outside of the system
detection zones, pedestrians,
bicyclists, or animals. It may not
provide alerts when changing
lanes under all driving conditions.
Failure to use proper care when
changing lanes may result in
injury, death, or vehicle damage.
Before making a lane change,
always check mirrors, glance over
your shoulder, and use the turn
signals.