open CHEVROLET TAHOE 2021 User Guide

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
22 Keys, Doors, and Windows
To operate, move your foot in a forward
kicking motion under the center of the rear
bumper, then pull it back.
.Do not sweep your foot side to side.
.Do not keep your foot under the bumper;
the liftgate will not activate.
.Do not touch the liftgate until it has
stopped moving.
.This feature may be temporarily disabled
under some conditions. If the liftgate
does not respond to the kick, open or
close the liftgate by another method or
start the vehicle. The feature will be
re-enabled.
When closing the liftgate using this feature,
there will be a short delay. The rear lights
will flash and a chime will sound. Step away
from the liftgate before it starts moving.
Projected Logo
If equipped with this feature, a vehicle logo
will be projected for one minute onto the
ground near the rear bumper when a
remote key is detected within approximately
2 m (6 ft) from the rear bumper. The
projected logo may not be visible under
brighter daytime conditions.
.1 m (3 ft) Hands-Free Operation
Detection Zone
.2 m (6 ft) Projected Logo Detection Zone
The projected logo shows where to kick
towards the rear bumper.
The projected logo will not be restarted
using the same remote key unless it has
been out of range for longer than
20 seconds.
If a remote key is again detected within
approximately 2 m (6 ft) of the liftgate,
or another kick has been detected, the
one-minute timer will be reset.
The projected logo will not work under
these conditions:
.The vehicle battery is low.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Keys, Doors, and Windows 23
.The transmission is not in P (Park).
.Hands Free Liftgate Control is set to off in
vehicle personalization. SeeVehicle
Personalization 0124.
.Power liftgate is turned off.
.The vehicle remains parked for 72 hours
or more, with no remote key use or
Keyless Access operation. To re-enable,
press any button on the remote key or
open and close a vehicle door.
The projected logo will not work for a single
remote key when a remote key:
.Has been left within approximately 5 m
(15 ft) of the liftgate for several minutes.
.Has been left inside the vehicle and all
vehicle doors are closed.
.Has approached the area outside of the
liftgate five times within 10 minutes. Lens Cleaning
If equipped, use a cotton swab to clean
the lens.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
24 Keys, Doors, and Windows
Hands-Free Liftgate and Projected Logo Availability
ActionHands-Free Liftgate Projected Logo
Remote key entering projected logo
detection zone Operative
On for one minute
Remote key left inside projected logo
detection zone for minimum of 10 minutes Operative
Off until remote key button press or a door is
opened and closed
Remote key brought in and out of projected
logo detection zone five times or more within
10 minutes Operative
Off for one hour or until remote key button
press or a door is opened and closed
Vehicle remains parked for more than
72 hours Operative
Off until remote key button press or a door is
opened and closed
Vehicle battery is low Non-operative Off
Transmission is not in P (Park) Non-operative Off
Power liftgate is turned off Non-operative Off
Hands-free liftgate is disabled in vehicle per-
sonalization Non-operative
Off

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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Keys, Doors, and Windows 25
Power Assist Steps
{Warning
To avoid personal injury or property
damage, before entering or exiting the
vehicle, be sure the power assist step is
fully extended. Do not step on the power
assist step while it is moving. Never place
hands or other body parts between the
extended power assist step and the
vehicle.
If equipped, the power assist steps will
deploy when the door is opened and
automatically retract three seconds after the
door is closed. The power assist steps will
retract immediately if the vehicle starts
moving.
Disable the power assist steps before jacking
or placing any object under the vehicle. Too
much ice buildup may prevent deployment
of the power assist steps. Check the step
position before exiting the vehicle. If this
happens, disable the power assist steps,
clear the ice, then enable the assist steps
and confirm normal function prior to use. Keep hands, children, pets, objects, and
clothing clear of the power assist steps
when in motion. The steps will reverse
direction if they encounter an obstruction
when opening or closing. Remove the
obstruction, then open and close the door
on the same side to complete the motion of
the assist steps. If the obstruction is not
cleared, the assist steps remain extended
while driving.
To extend or retract both power assist steps
for cleaning, see
Vehicle Personalization
0 124.
Enable/Disable
To enable or disable the power assist steps,
see Vehicle Personalization 0124.
Vehicle Security
This vehicle has theft-deterrent features;
however, they do not make the vehicle
impossible to steal.
Vehicle Alarm System
The indicator light, on the driver door near
the window, indicates the status of the
system. See Power Door Locks 016
Arming the Alarm System
1. Turn off the vehicle.
2. Lock the vehicle in one of three ways:
.Use the remote key.
.Use the Keyless Access system.
.With a door open, pressQon the
interior of the door.
3. After 30 seconds the alarm system will arm, and the indicator light will begin to
slowly flash. Pressing
Qon the remote

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
26 Keys, Doors, and Windows
key a second time will bypass the
30-second delay and immediately arm
the alarm system.
The vehicle alarm system will not arm if the
doors are locked with the mechanical key.
If the driver door is opened without first
unlocking with the remote key, the horn will
chirp and the lights will flash to indicate
pre-alarm. If the vehicle is not started,
or the door is not unlocked by pressing
K
on the remote key during the 10-second
pre-alarm, the alarm will be activated.
The alarm will also be activated if a
passenger door, the liftgate, or the hood is
opened without first disarming the system.
When the alarm is activated, the turn
signals flash and the horn sounds for about
30 seconds. The alarm system will then
re-arm to monitor for the next unauthorized
event.
Disarming the Alarm System
To disarm the alarm system or turn off the
alarm if it has been activated:
.PressKon the remote key.
.Unlock the vehicle using the Keyless
Access system.
.Start the vehicle. To avoid setting off the alarm by accident:
.Lock the vehicle after all occupants have
exited.
.Always unlock a door with the remote
key, or use the Keyless Access system.
Unlocking the driver door with the
mechanical key will not disarm the
system or turn off the alarm.
How to Detect a Tamper Condition
IfKis pressed on the remote key and the
horn chirps three times, an alarm occurred
previously while the alarm system was
armed.
If the alarm has been activated, a message
will appear on the DIC.
Steering Column Lock
If equipped, the steering column lock is a
theft-deterrent device. This feature locks the
steering column when the vehicle is turned
off and the driver door is opened, or when
the driver door is opened and then the
vehicle is turned off. The steering column
unlocks when the vehicle is turned on.
The Driver Information Center (DIC) may
display one of these messages:
.A message to service the steering column
lock indicates that an issue has been
detected with the column lock feature
and the vehicle should be serviced.
.A message that the steering column is
locked indicates that the engine is
running, but the steering column is still
locked. It is normal for the column to be
locked during a remote start, but the
column should unlock after the brake
pedal is pressed and the vehicle is started.
No message will display during a remote
start.
.A message that the steering wheel must
be turned and the vehicle must be started
again indicates that the column lock
mechanism is bound, the column locking
device was unable to unlock the steering
column, and the vehicle did not start.
If this happens, immediately turn the
steering wheel from side to side to
unbind the column lock. If this does not
unlock the steering column, turn the
vehicle off and open the driver door to
reset the system. Then turn the vehicle
on and immediately turn the steering
wheel side to side for about 15 seconds.
In some cases, it may take significant
force to unbind the column.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
32 Keys, Doors, and Windows
See your dealer for service if a blue screen
and
3are displayed in the mirror, and
the display shuts off. Also, push the tab as
indicated to return to the automatic
dimming mode.
The Rear Camera Mirror may not work
properly or display a clear image if:
.There is glare from the sun or headlamps.
This may obstruct objects from view.
If needed, push the tab to turn off the
display.
.Dirt, snow, or other debris blocks the
camera lens. Clean the lens with a soft
damp cloth, or, if equipped, with the Rear
Camera Washer. See Rear Window Wiper/
Washer 096.
.The camera’s mounting on the vehicle has
been damaged, and/or the position or the
mounting angle of the camera has
changed.
Windows
{
Warning
Never leave a child, a helpless adult, or a
pet alone in a vehicle, especially with the
windows closed in warm or hot weather.
They can be overcome by the extreme
heat and suffer permanent injuries or
even death from heat stroke.
The vehicle aerodynamics are designed to
improve fuel economy performance. This
may result in a pulsing sound when either
rear window is down and the front windows
are up. To reduce the sound, open either a
front window or the sunroof, if equipped.
Power Windows
{Warning
Children could be seriously injured or
killed if caught in the path of a closing
window. Never leave the remote key in a
vehicle with children. When there are (Continued)

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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Keys, Doors, and Windows 33
Warning (Continued)
children in the rear seat, use the window
lockout switch to prevent operation of
the windows. SeeKeys07.
The power windows work when the ignition
is on, in ACC/ACCESSORY, or when Retained
Accessory Power (RAP) is active. See
Retained Accessory Power (RAP) 0229.
Using the window switch, press to open or
pull to close the window.
The windows may be temporarily disabled if
they are used repeatedly within a
short time.
Window Lockout
This feature stops the rear passenger
window switches from working.
With Folding Mirrors
Without Folding Mirrors
.Press2to engage the rear window
lockout feature. The indicator light is on
when engaged.
.Press2again to disengage.
Window Express Movement
All windows can be opened without holding
the window switch. Press the switch down
fully and quickly release to express open the
window.
If equipped, pull the window switch up fully
and quickly release to express close the
window.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
34 Keys, Doors, and Windows
Briefly press or pull the window switch in
the same direction to stop that window’s
express movement.
Window Automatic Reversal System
The express-close feature will reverse
window movement if it comes in contact
with an object. Extreme cold or ice could
cause the window to auto-reverse. The
window will operate normally after the
object or condition is removed.
Automatic Reversal System Override
{Warning
If automatic reversal system override is
active, the window will not reverse
automatically. You or others could be
injured and the window could be
damaged. Before using automatic reversal
system override, make sure that all
people and obstructions are clear of the
window path.
When the engine is on, override the
automatic reversal system by pulling and
holding the window switch if conditions
prevent it from closing.
Programming the Power Windows
Programming may be necessary if the
vehicle battery has been disconnected or
discharged. If the window is unable to
express-up, program each express-close
window: 1. Close all doors.
2. Turn the ignition on or to ACC/ ACCESSORY.
3. Partially open the window to be programmed. Then close it and continue
to pull the switch briefly after the
window has fully closed.
4. Open the window and continue to press the switch briefly after the window has
fully opened.
Remote Window Operation
If equipped, this feature allows the windows
to be opened remotely. If enabled in vehicle
personalization, press and hold
Kon the
remote key. See Vehicle Personalization
0 124.
Sun Visors
Pull the sun visor down to block glare.
Detach the sun visor from the center mount
to pivot to the side window and,
if equipped, extend along the rod.
Roof
Sunroof
If equipped, the ignition must be on or in
ACC/ACCESSORY, or Retained Accessory
Power (RAP) must be active to operate the
sunroof. See Ignition Positions 0226 and
Retained Accessory Power (RAP) 0229.
While the sunroof always operates in
express mode, movement can be stopped by
pressing the switch again.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Keys, Doors, and Windows 35
The sunroof cannot be opened or closed if
the vehicle has an electrical failure.
1. SLIDE Switch
2. Power Sunshade Switch
3. TILT Switch
Sunroof Operation:
.Press and releaseD(1) to express-open
to the fully open position.
.Pull and releaseD(1) to express-close.
.Press or pullD(1) again to stop at the
desired location.
Sunshade Operation:
.Press and releaseC(2) to express-open.
.Pull and releaseC(2) to express-close.
.Press or pullC(2) again to stop at the
desired location.
Sunroof Vent Operation:
.Press and releaseE(3) to vent the
sunroof.
.Pull and releaseE(3) to close the
sunroof vent.
Automatic Reversal System
The sunroof and power sunshade,
if equipped, have an automatic reversal
system that is only active when the sunroof
and power sunshade are operated in
express-close mode.
If an object is in the path while
express-closing, the reversal system will
detect an object, stop, and open the sunroof
or power sunshade slightly.
If this condition occurs, attempt to remove
the object, then pull and release the switch
to express close. If the reversal occurs
multiple times, the DIC message OPEN THEN
CLOSE SUNROOF will display, and express is
disabled. To operate sunroof while express is
disabled, the switch must be either pressed
or pulled and held.
Dirt and debris may collect on the sunroof
seal or in the track. This could cause an
issue with sunroof operation or noise.
It could also plug the water drainage
system. Periodically open the sunroof and
remove any obstacles or loose debris. Wipe
the sunroof seal and roof sealing area using
a clean cloth, mild soap, and water. Do not
remove grease from the sunroof.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Seats and Restraints 41
2, orB(Exit) until two beeps sound. To
manually recall these positions, press and
hold 1, 2, or
Buntil the saved position is
reached. Follow the instructions under
“Saving Memory Positions.”
The vehicle identifies the current driver’s
remote key number (1–8). See Remote
Keyless Entry (RKE) System Operation 08.
Only remote keys 1 and 2 can be used for
automatic memory recalls. A Driver
Information Center (DIC) welcome message
indicating the remote key number may
display for the first few ignition cycles
following a remote key change. For Seat
Entry Memory to work properly, save the
positions to the memory button (1 or 2)
matching the remote key number displayed
in the DIC welcome message. Carry the
linked remote key when entering the
vehicle.
Vehicle Personalization Settings
.To have the Seat Entry Memory
movement begin when the vehicle is
started, select the Settings menu, then
Vehicle, then Seating Position, and then
Seat Entry Memory. Select On or Off. See
“Seat Entry Memory” later in this section.
.To begin Seat Exit Memory movement
when the vehicle is turned off and the
driver door is opened, or when the vehicle
is turned off with the driver door already
opened, select the Settings menu, then
Vehicle, then Seating Position, and then
Seat Exit Memory. Select On or Off. See
“Seat Exit Memory”later in this section.
.SeeVehicle Personalization 0124 for
additional setting information.
Identifying Driver Number
To identify the driver number: 1. Move your remote key away from the vehicle.
2. Start the vehicle with another remote key. The DIC should display the driver
number for the other remote key. Turn
the vehicle off and remove the remote
key from the vehicle.
3. Start the vehicle with the initial remote key. The DIC should display the driver
number of your remote key.
Saving Memory Positions
Read these instructions completely before
saving memory positions.
To save preferred driving positions 1 and 2: 1. Turn the vehicle on or to ACC/
ACCESSORY with remote key 1 or 2.
A DIC welcome message may indicate
driver number 1 or 2.
2. Adjust all available memory features to the desired driving position.
3. Press and release SET; a beep will sound.
4. Immediately press and hold the 1 or 2 memory button matching the above
DIC welcome message until two beeps
sound.
If too much time passes between
releasing SET and pressing 1, the
memory position will not be saved and
two beeps will not sound. Repeat
Steps 3 and 4.
1 or 2 corresponds to the driver number.
See “Identifying Driver Number”
previously in this section.
5. Repeat Steps 1–4 for a second driver using 1 or 2. Remote keys 3–8 will not
save memory positions.
To save the position for
Band Seat Exit
Memory features, repeat Steps 1–4 using
B. This saves the position for getting out
of the vehicle.