open CHEVROLET TAHOE 2021 Service Manual

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
126 Instruments and Controls
Front Pedestrian Detection
This feature may help avoid or reduce the
harm caused by front-end crashes with
nearby pedestrians. SeeFront Pedestrian
Braking (FPB) System 0270.
Touch Off, Alert, or Alert and Brake.
Adaptive Cruise Go Notifier
This setting determines if an alert will
appear when Adaptive Cruise Control brings
the vehicle to a complete stop and the
vehicle ahead of you starts moving again.
See Adaptive Cruise Control (Advanced)
0 253.
Touch Off or On.
Lane Change Alert
This allows the feature to be turned on or
off. See Lane Change Alert (LCA) 0272.
Touch Off or On.
Park Assist
This allows the feature to be turned on or
off. See Assistance Systems for Parking or
Backing 0262.
Select Off or On. Rear Camera Park Assist Symbols
This setting enables the Rear Camera Park
Assist Symbols. See
Assistance Systems for
Parking or Backing 0262.
Touch Off or On.
Rear Cross Traffic Alert
This allows the Rear Cross Traffic Alert
feature to be turned on or off. See
Assistance Systems for Parking or Backing
0 262.
Touch Off or On.
Rear Pedestrian Detection
This setting specifies if alerts will display
when the vehicle detects pedestrians behind
when in R (Reverse). See Rear Pedestrian
Alert 0266.
Touch Off, Alert, or Alert and Brake.
Comfort and Convenience
Touch and the following may display:
.Automatic Entry/Egress Assist
.Chime Volume
.Hands Free Liftgate/Trunk Control
.Reverse Tilt Mirror
.Remote Mirror Folding
.Rain Sense Wipers
.Auto Wipe in Reverse Gear
Automatic Entry/Egress Assist
This feature specifies if the vehicle will
automatically lower to make it easier to
enter or exit the vehicle.
Touch Off or On.
Chime Volume
This determines the chime volume level.
Touch the controls on the infotainment
display to adjust the volume.
Hands Free Liftgate/Trunk Control
The liftgate may be operated with a kicking
motion under the left corner of the rear
bumper. See Liftgate018.
Touch Off, On-Open and Close,
or On-Open Only.
Reverse Tilt Mirror
When on, the driver, passenger, or both
driver and passenger outside mirrors will tilt
downward when the vehicle is shifted into
R (Reverse) to improve visibility of the
ground near the rear wheels. They may
move from their tilted position when the
vehicle is shifted out of R (Reverse) or
turned off. See Reverse Tilt Mirrors 029.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Instruments and Controls 129
Deploy Running Boards
This feature moves the running boards to a
deployed position so they can be used with
the doors closed.
Touch Off or Deploy.
Seating Position
Touch and the following may display:
.Seat Entry Memory
.Seat Exit Memory
Seat Entry Memory
This feature automatically recalls the
previously stored 1 or 2 button positions
when the ignition is changed from off to on
or ACC/ACCESSORY. See Memory Seats040.
Touch Off or On.
Seat Exit Memory
This feature automatically recalls the
previously stored exit button position when
the ignition is changed from on or ACC/
ACCESSORY to off and the driver door is
open. See Memory Seats 040.
Touch Off or On.
Suspension
Touch and the following may display:
.Service Mode
.Alignment Mode
Service Mode
This feature disables the air suspension
system and is used to prevent unintended
raising or lowering of the suspension..
Touch Off or On.
Alignment Mode
This feature will optimize the vehicle height
to provide the most accurate wheel
alignment.
Touch Off or On.
Teen Driver
See “Teen Driver” underSettings 0187.
Valet Mode
This will lock the infotainment system and
steering wheel controls. It may also limit
access to vehicle storage locations,
if equipped.
To enable valet mode:
1. Enter a four-digit code on the keypad.
2. Select Enter to go to the confirmation screen.
3. Re-enter the four-digit code. Touch Lock or Unlock to lock or unlock the
system. Touch Back to go back to the
previous menu.
Universal Remote System
See
Radio Frequency Statement 0409.
Universal Remote System
Programming
If equipped, these buttons are in the
overhead console.
This system can replace up to three remote
control transmitters used to activate devices
such as garage door openers, security

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
130 Instruments and Controls
systems, and home automation devices.
These instructions refer to a garage door
opener, but can be used for other devices.
Do not use the Universal Remote system
with any garage door opener that does not
have the stop and reverse feature. This
includes any garage door opener model
manufactured before April 1, 1982.
Read the instructions completely before
programming the Universal Remote system.
It may help to have another person assist
with the programming process.
Keep the original hand-held transmitter for
use in other vehicles as well as for future
programming. Erase the programming when
vehicle ownership is terminated. See
“Erasing Universal Remote System Buttons”
later in this section.
To program a garage door opener, park
outside directly in line with and facing the
garage door opener receiver. Clear all people
and objects near the garage door.
Make sure the hand-held transmitter has a
new battery for quick and accurate
transmission of the radio-frequency signal.Programming the Universal Remote
System
For questions or programming help, see
www.homelink.com/gm or call
1-800-355-3515. For calls placed outside the
U.S., Canada, or Puerto Rico, international
rates will apply and may differ based on
landline or mobile phone.
Programming involves time-sensitive actions,
and may time out causing the procedure to
be repeated.
To program up to three devices:1. Hold the end of the hand-held transmitter about 3 to 8 cm (1 to 3 in)
away from the Universal Remote system
buttons with the indicator light in view.
The hand-held transmitter was supplied
by the manufacturer of the garage door
opener receiver.
2. Press and release one of the three Universal Remote system buttons to be
programmed. Press and hold the
hand-held transmitter button. Do not
release the hand-held transmitter button
until the indicator light changes from a
slow to a rapid flash or continuous light.
Then release the hand-held transmitter
button. Some garage door openers may require
substitution of Step 2 with the procedure
under
“Radio Signals for Some Gate
Operators” later in this section.
3. Press and hold the newly programmed Universal Remote system button for
five seconds while watching the indicator
light and garage door activation.
.If the indicator light stays on
continuously or the garage door
moves when the button is pressed,
then programming is complete. There
is no need to complete Steps 4–6.
.If the indicator light does not come
on or the garage door does not
move, a second button press may be
required. For a second time, press
and hold the newly programmed
button for five seconds. If the
indicator light is continuously lit,
or the garage door moves,
programming is complete.
.If the indicator light flashes rapidly
and the garage door does not move,
continue with programming
Steps 4–6.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/19/20
Instruments and Controls 131
Learn or Smart Button
4. After completing Steps 1–3, locate the Learn or Smart button inside the garage
on the garage door opener receiver. The
name and color of the button may vary
by manufacturer.
5. Press and release the Learn or Smart button. Step 6 must be completed within
30 seconds of pressing this button.
6. Return to the vehicle and firmly press and hold the trained Universal Remote
system button for two seconds and
release. Repeat the “press/hold/release”
sequence up to three times to complete
the training process. The Universal Remote system should now
activate the garage door.
Repeat the process for programming the
two remaining buttons.
Radio Signals for Some Gate Operators
For questions or programming help, see
www.homelink.com/gm or call
1-800-355-3515. For calls placed outside the
U.S., Canada, or Puerto Rico, international
rates will apply and may differ based on
landline or mobile phone.
Some radio–frequency laws and gate
operators require transmitter signals to time
out or quit after several seconds of
transmission. This may not be long enough
for the Universal Remote system to pick up
the signal during programming.
If the programming did not work, replace
Step 2 under
“Programming the Universal
Remote System” with the following:
Press and hold the Universal Remote system
button while pressing and releasing the
hand-held transmitter button every
two seconds until the signal has been
successfully accepted by the Universal
Remote system. The Universal Remote
system indicator light will flash slowly at first and then change to a rapid flash or
continuous solid-light. Proceed with Step 3
under
“Programming the Universal Remote
System” to complete.
Universal Remote System
Operation
Using the Universal Remote System
Press and hold the appropriate Universal
Remote system button for at least one-half
second. The indicator light will come on
while the signal is being transmitted.
Erasing Universal Remote System
Buttons
Erase all programmed buttons when vehicle
ownership is terminated.
To erase:
1. Press and hold the two outside buttons until the indicator light begins to flash.
This should take about 10 seconds.
2. Release both buttons.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Lighting 135
Exterior Lamps Off Reminder
A reminder chime sounds when the
headlamps or parking lamps are manually
turned on, the ignition is off, and a door is
open. To disable the chime, turn the
lamps off.
Headlamp High/Low-Beam
Changer
Push the turn signal lever away from you
and release to turn the high beams on.
To return to low beams, push the lever
again or pull it toward you and release.
When the high-beam headlamps are on, this
indicator light on the instrument cluster will
also be on.
Flash-to-Pass
This feature lets you use the high-beam
headlamps to signal a driver in front of you
that you want to pass. It works even if the
headlamps are in the automatic position.
To use it, pull the turn signal lever toward
you, then release it.
If the headlamps are in the automatic
position or on low beam, the high-beam
headlamps will turn on. Depending on the
type of headlamp, they will either turn off
after a short duration or stay on as long as
you hold the lever toward you. The
high-beam indicator on the instrument
cluster will come on. Release the lever to
return to normal operation.
Daytime Running Lamps (DRL)
DRL can make it easier for others to see the
front of the vehicle during the day. Fully
functional DRL are required on all vehicles
first sold in Canada.
The DRL system comes on when the
following conditions are met:
.The ignition is on.
.The exterior lamp control is in AUTO.
.The light sensor determines it is daytime.When the DRL system is on, only the DRL
are on. The taillamps, sidemarker lamps,
instrument panel lights, and other lamps
will not be on.
When it begins to get dark, the automatic
headlamp system switches from DRL to the
headlamps.
To turn off the DRL, turn the exterior lamp
control to
Oand then release. For vehicles
first sold in Canada, off will only work when
the vehicle is parked.
Automatic Headlamp System
When the exterior lamp control is set to
AUTO and it is dark enough outside, the
headlamps come on automatically.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
138 Lighting
Dome Lamps
There are dome lamps in the overhead
console and the headliner.
To change the dome lamp settings, press
the following:
.Press and hold any of the overhead
console lens to turn all dome lamps on.
.Press and hold any of the overhead
consoles lens again to turn all dome
lamps off.
.Press OFF to turn off the dome lamps
when a door is open. An indicator light
on the button will turn on when the
dome lamp override is activated.
.Press OFF again to deactivate this feature
and the indicator light will turn off. The
dome lamps will come on when any door
is opened, the unlock button on the
remote key is pressed, or when the
ignition is switched off.
Reading Lamps
There are reading lamps in the overhead
console and the headliner, if equipped.
With Sunroof
Press the lens on each reading lamp to turn
it on or off.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Lighting 139
Lighting Features
Entry Lighting
Some exterior lamps turn on briefly at
night, or in areas with limited lighting,
when
Kis pressed on the remote key. After
about 30 seconds the exterior lamps turn off
when any door is opened, the unlock button
on the remote key is pressed, or when the
ignition is switched off. All interior lights
turn on and then the dome and remaining
interior lamps dim to off after 20 seconds.
Entry lighting feature for exterior lighting
can be changed by Vehicle Locator Lights.
See Vehicle Locator Lights under Vehicle
Personalization 0124.
Exit Lighting
Some exterior lamps come on at night, or in
areas with limited lighting, when the driver
door is opened after the ignition is turned
off. The dome lamp comes on after the
ignition is turned off. The exterior lamps and
dome lamp remain on after the door is
closed for a set amount of time, then
automatically turn off.
The exterior lamps turn off immediately by
turning the exterior lamp control off.
The exit lighting for exterior lights can be
changed. See Vehicle Personalization 0124.
Battery Load Management
The vehicle has Electric Power Management
(EPM), which estimates the battery's
temperature and state of charge. It then
adjusts the voltage for best performance
and extended life of the battery.
When the battery's state of charge is low,
the voltage is raised slightly to quickly bring
the charge back up. When the state of
charge is high, the voltage is lowered
slightly to prevent overcharging. The
voltmeter gauge or the voltage display on
the Driver Information Center (DIC), if equipped, may show the voltage moving
up or down. This is normal. If there is a
problem, an alert will be displayed.
The battery can be discharged at idle if the
electrical loads are very high. This is true for
all vehicles. This is because the generator
(alternator) may not be spinning fast
enough at idle to produce all the power that
is needed for very high electrical loads.
A high electrical load occurs when several of
the following are on, such as: headlamps,
high beams, rear window defogger, climate
control fan at high speed, heated seats,
engine cooling fans, trailer loads, and loads
plugged into accessory power outlets.
EPM works to prevent excessive discharge of
the battery. It does this by balancing the
generator's output and the vehicle's
electrical needs. It can increase engine idle
speed to generate more power, whenever
needed. It can temporarily reduce the power
demands of some accessories.
Normally, these actions occur in steps or
levels, without being noticeable. In rare
cases at the highest levels of corrective
action, this action may be noticeable to the
driver. If so, a DIC message might be

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Infotainment System 151
SiriusXM with 360L
SiriusXM with 360L interface has enhanced
in-vehicle listening experience for
subscribers. The experience now offers more
categories and system learned
recommendations toward discovering more
personalized content.
To use the full SiriusXM 360L program,
including streaming content and listening
recommendations, OnStar Connected Access
is required. Connected vehicle services vary
by model and require a complete working
electrical system, cell reception, and GPS
signal. An active connected plan is required.
Reference the SiriusXM user guide for use
and subscription information.
Radio Reception
Unplug electronic devices from the accessory
power outlets if there is interference or
static in the radio.
FM
FM signals only reach about 16 to 65 km (10
to 40 mi). Although the radio has a built-in
electronic circuit that automatically works toreduce interference, some static can occur,
especially around tall buildings or hills,
causing the sound to fade in and out.
AM
The range for most AM stations is greater
than for FM, especially at night. The longer
range can cause station frequencies to
interfere with each other. Static can also
occur when things like storms and power
lines interfere with radio reception. When
this happens, try reducing the treble on the
radio.
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with satellite
radio signals, causing the sound to fade in
and out. In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the SiriusXM
signal for a period of time. Some cellular
services may interfere with SXM reception
causing loss of signal.
Mobile Device Usage
Mobile device usage, such as making or
receiving calls, charging, or just having the
mobile device on may cause static
interference in the radio. Unplug the mobile
device or turn it off if this happens.
Multi-Band Antenna
The roof antenna is for AM, FM, SiriusXM
Satellite Radio, OnStar, and GPS (Global
Positioning System). Keep clear of
obstructions for clear reception. If the
vehicle has a sunroof, and it is open,
reception can also be affected.
Audio Players
Avoiding Untrusted Media Devices
When using media devices such as SD cards,
USB devices, and mobile devices, consider
the source. Untrusted media devices could
contain files that affect system operation or
performance. Avoid use if the content or
origin cannot be trusted.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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Infotainment System 155
Manage Bluetooth Devices
From the Home Page:1. Touch Audio.
2. Touch More.
3. Touch Bluetooth.
4. Touch Devices to add or delete devices.
When touching Bluetooth, the radio may
not be able to launch the audio player on
the connected device to start playing. When
the vehicle is not moving, use the mobile
device to begin playback.
All devices launch audio differently. When
selecting Bluetooth as a source, the radio
may show as paused on the display. Press
play on the device or touch
pon the
display to begin playback.
Browse functionality will be provided where
supported by the Bluetooth device. This
media content will not be part of the
MyMedia source mode.
Some smartphones support sending
Bluetooth music information to display on
the radio. When the radio receives this
information, it will check to see if any is
available and display it. For more
information about supported Bluetooth
features, see my.chevrolet.com/learn.
OnStar System
4G LTE
If equipped with 4G LTE, up to seven
devices, such as smartphones, tablets, and
laptops, can be connected to high-speed
Internet through the vehicle’s built-in Wi-Fi
hotspot.
Call 1-888-4ONSTAR (1-888-466-7827) to
connect to an OnStar Advisor for assistance.
See www.onstar.com for vehicle availability,
details, and system limitations. Service and
connectivity may vary by make, model,
year, carrier, availability, and conditions. 4G
LTE service is available in select markets. 4G
LTE performance is based on industry
averages and vehicle systems design. Some
services require a data plan.
The OnStar App
If equipped, the infotainment system has
OnStar controls in the embedded OnStar app
on the Home Page. Most OnStar functions
that can be performed with the buttons can
be done using the app. To open the app,
touch the OnStar icon on the Home Page.
App updates require a corresponding service
plan. Features vary by region and model. Features are subject to change. For more
information, see my.chevrolet.com/learn or
press
Q.
Services
The Services tab displays the default view
for the app. Use this page to launch the
available OnStar services. Touch a service to
open its display. Touch Wi-Fi to launch the
connections manager. Turn-by-Turn and
Advisor Call are the other tiled options.
Account
The Account tab displays a snapshot of the
account linked with the vehicle. If there is
no such account, this tab will show all
values as ——. The advisor call icon will be
active even if there is no active account.
Advisor Call
Selecting Advisor Call is the same as
pressing
Qor calling 1-888-4ONSTAR
(1-888-466-7827). The X option in the upper
right corner of the screen does not end the
call, but returns to the previous screen.
Turn-by-Turn Directions
With a connected plan, an OnStar Advisor
can download a destination to the vehicle or
its embedded navigation system,

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Infotainment System 163
.porj(Play or Pause): Touchpto play
or touch
jto pause depending on the
current selection.
.Listen: Touch Listen to hear the audio
source on the vehicle speakers.
Headphones
1. Power Indicator Light
2. Channel 1 or 2 Switch
3. Volume Control
4. Power Button
5. Battery Cover
The RSI includes two or four new 2-channel
digital wireless headphones, depending on
the vehicle model. The headphones are used
to listen to various multimedia. The wireless
headphones have a power button, Channel 1 or 2 switch, and a volume control. The
digital headphones cannot be interchanged
with previous models of GM headphones.
Press the power button to turn on the
headphones. A light on the headphones
should come on. A flashing light indicates
the headphones are not in range. Move
them closer to the forward overhead screen
until the light stops flashing. If the light
does not come on, check the batteries.
Intermittent sound or static can also indicate
weak batteries. See
“Battery Replacement”
later in this section.
Turn the headphones off when they are not
in use.
Press the center of the right side of the
headphone to change the channel. Channel 1
will provide audio associated with
screen 1 and channel 2 will provide audio
associated with screen 2.
Infrared transmitters are on the top of the
right seatback video screen. The headphones
shut off automatically to save the battery
power if the RSI system is off or if the
headphones are out of range of the
transmitters for more than three minutes.
Moving too far forward or stepping out of
the vehicle can cause the headphones to
lose the signal or have static. Use the volume control on the headphones
to adjust the volume.
For best audio performance, wear the
headphones as indicated with L (Left) and
R (Right) on the ear pads. Do not let
anything cover the ear pads.
Caution
Do not store the headphones in heat or
direct sunlight. This could damage the
headphones and repairs would not be
covered by the vehicle warranty. Storage
in extreme cold can weaken the batteries.
Keep the headphones stored in a cool,
dry place.
If the foam ear pads become worn or
damaged, the pads can be replaced
separately. To purchase replacement ear
pads, call 1-888-293-3332 or contact your
dealer.
Battery Replacement
To change the batteries: 1. Loosen the screw to the battery door on the left side of the headphones.
2. Slide the battery door open.
3. Replace the two AAA batteries.