ESP CHEVROLET TRACKER 1994 Owner's Manual

Maintenance Schedule
Section E: Maintenance Record
After the scheduled services are performed, record the date, odometer reading and who performed the service in the columns
indicated. When completing the Maintenance Performed column, inse\
rt the numbers
from the Schedule I or Schedule I1
maintenance charts which correspond to the maintenance performed. Also, you should retain all maintenance receipts. Your
owner information portfolio is a convenient place
to store them.
DATE READING
ODOMETER
SERVICED BY MAINTENANCE PERFORMED
. . .228
ProCarManuals.com

Customer Assistance Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important
to your dealer and
Chevrolet/Geo. Normally, any concern
with the sales transaction or the operation
of your vehicle
will be resolved by your
dealer’s Sales or Service Departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur.
If your
concern has not been resolved to your
satisfaction, the following steps should
be taken:
STEP ONE: Discuss your concern with
a member of dealership management.
Normally, concerns can be quickly
resolved at that level.
If the matter has
already been reviewed
with the Sales,
Service, or Parts Manager, contact the
owner
of the dealership or the General
Manager.
STEP TWO: If after contacting a
member of dealership management,
it
appears your concern cannot be resolved
by the dealership without further help,
contact the ChevroletEeo Customer
Assistance Center by calling
1-800-222- 1020.
In Canada, contact GM
of Canada Customer Assistance Center
in Oshawa by calling 1-800-263-3777
(English) or 1-800-263-7854 (French).
In Mexico, call (525) 254-3777. In
Puerto Rico or U.S. Virgin Islands. call
1-809-763- I3 IS.
In all other overseas
locations,, contact
GM North American
Export
Salcs in Canada by calling
For prompt assistance. please have the
following information available
to give
the Customer Assistance Representative:
0 Your name. address. home and
business telephone numbers
1-905-644-4 I 12.
0 Vehicle Identification Number (This is
available from the vehicle registration
or title, or the plate
at the left top of
the instrument panel and visible
through the windshield.)
Dealership name and location
Vehicle delivery date and present
mileage
Nature of concern
We encourage you
to call the toll-free
number listed previously in order to give
your
inquiry prompt attention. However.
if you wish to write Chevrolet/Geo, write
to:
Chevrolet/Geo
Customer Assistance Center
P.O. Box 7047
Troy,
MI 48007-7047
Refer to your Warranty and Owner
Assistance Information booklet for
addresses of Canadian and GM Overseas
offices.
When contacting Chevrolet/Geo, please
remember that your concern
will likely
be resolved
in the dealership, using the
dealership’s fxilities, equipment and
personnel. That is
why we suggest you
follow Step One first if you have a
concern.
Customer Assistance for the Hearing or
Speech Impaired (TDD)
To assist customers who have hearing
difficulties, Chevrolet/Geo has installed
special TDD (Telecommunication
Devices for the Deaf) equipment at its
Customer Assistance Center.
Any hearing
or speech impaired customer who
has
access to a TDD or a conventional
teletypewriter (TTY) can communicate
with Chevrolet by dialing:
1 -800-TDD-CHEV ( 1-800-833-2438).
(TDD users
in Canada can dial
I-800-263-3830.}
. . .234
ProCarManuals.com