CHEVROLET TRACKER 2003 2.G Owners Manual
Manufacturer: CHEVROLET, Model Year: 2003, Model line: TRACKER, Model: CHEVROLET TRACKER 2003 2.GPages: 372, PDF Size: 2.65 MB
Page 341 of 372

Throttle System Inspection
Inspect the throttle system for interference or binding,
and for damaged or missing parts. Replace parts
as needed. Replace any components that have high
effort or excessive wear. Do not lubricate accelerator
and cruise control cables.
Rear Axle and Front Axle
(Four-Wheel-Drive) Service
Check the gear lubricant level and add if needed.
SeeRear Axle on page 5-52andFour-Wheel Drive
on page 5-53. A ¯uid loss may indicate a problem.
Check the system(s), and repair the system(s) if needed.
Refer to
Part A: Scheduled Maintenance Services on
page 6-4to determine when to change the lubricant.
Brake System Inspection
Inspect the complete system. Inspect brake lines and
hoses for proper hook-up, binding, leaks, cracks,
cha®ng, etc. Inspect disc brake pads for wear and rotors
for surface condition. Also inspect drum brake linings
for wear and cracks. Inspect other brake parts, including
drums, wheel cylinders, calipers, parking brake, etc.
Check parking brake adjustment. You may need to have
your brakes inspected more often if your driving
habits or conditions result in frequent braking.
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Part D: Recommended Fluids
and Lubricants
Fluids and lubricants identi®ed below by name, part
number or speci®cation may be obtained from your
dealer.
Usage Fluid/Lubricant
Engine OilEngine oil with the American
Petroleum Institute Certi®ed for
Gasoline Engines starburst symbol
of the proper viscosity. To determine
the preferred viscosity for your
vehicle's engine, see
Engine Oil on
page 5-16.
Engine Coolant50/50 mixture of clean, drinkable
water (preferably distilled) and
good quality Ethylene Glycol
Base Coolant (GM Part No. U.S.
12378560, in Canada 993089, or
equivalent) and conforming to GM
Speci®cation 1825M or approved
recycled coolant conforming to GM
Speci®cation 1825M. See
Engine
Coolant on page 5-28.
Hydraulic Brake
SystemDelco Supreme 11
žBrake Fluid or
equivalent DOT-3 brake ¯uid.
Usage Fluid/Lubricant
Windshield
Washer SolventGM Optikleen
žWasher Solvent or
equivalent.
Hydraulic
Clutch SystemHydraulic Clutch Fluid
(GM Part No. U.S. 12345347,
in Canada 10953517, or equivalent
DOT-3 brake ¯uid).
Parking Brake
Cable GuidesChassis Lubricant
(GM Part No. U.S. 12377985, in
Canada 88901242, or equivalent) or
lubricant meeting requirements of
NLGI #2, Category LB or GC-LB.
Power Steering
SystemDEXRON
ž-III Automatic
Transmission Fluid.
Manual
Transmission
(All) and
Transfer Case
(Four-Wheel-
Drive)Synchromesh Transmission Fluid
(GM Part No. U.S. 12345349,
in Canada 10953465, or equivalent).
Automatic
TransmissionDEXRON
ž-III Automatic
Transmission Fluid.
Key Lock
CylindersMulti-Purpose Lubricant, Superlube
(GM Part No. U.S. 12346241,
in Canada 10953474, or equivalent).
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Usage Fluid/Lubricant
Manual
Transmission
Shift LinkageChassis Lubricant
(GM Part No. U.S. 12377985,
in Canada 88901242, or equivalent)
or lubricant meeting requirements of
NLGI #2, Category LB or GC-LB.
Clutch Linkage
Pivot PointsChassis Lubricant
(GM Part No. U.S. 12377985,
in Canada 88901242, or equivalent)
or lubricant meeting requirements of
NLGI #2, Category LB or GC-LB.
Floor Shift
LinkageLubriplate Lubricant Aerosol
(GM Part No. U.S. 12346293,
in Canada 992723, or equivalent) or
lubricant meeting requirements of
NLGI #2 Category LB or GC-LB.
Chassis
LubricationChassis Lubricant
(GM Part No. U.S. 12377985,
in Canada 88901242, or equivalent)
or lubricant meeting requirements of
NLGI #2, Category LB or GC-LB.Usage Fluid/Lubricant
Rear Axle (All)
and Front Axle
(Four-Wheel
Drive)Axle Lubricant
(GM Part No. U.S. 12345977,
in Canada 10953482) or SAE
80W-90 GL-5 gear lubricant.
Hood Latch
Assembly,
Secondary
Latch, Pivots,
Spring Anchor
and Release
PawlLubriplate Lubricant Aerosol
(GM Part No. U.S. 12346293,
in Canada 992723, or equivalent) or
lubricant meeting requirements of
NLGI #2, Category LB or GC-LB.
Hood and
Door HingesMulti-Purpose Lubricant, Superlube
(GM Part No. U.S. 12346241,
in Canada 10953474, or equivalent).
Weatherstrip
ConditioningDielectric Silicone Grease
(GM Part No. U.S. 12345579,
in Canada 10953014, or equivalent).
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Part E: Maintenance Record
After the scheduled services are performed, record the date, odometer reading and who performed the service and
any additional information from ªOwner Checks and Servicesº or ªPeriodic Maintenanceº on the following record
pages. Also, you should retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced By Maintenance Record
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Maintenance Record (cont'd)
DateOdometer
ReadingServiced By Maintenance Record
6-33
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Maintenance Record (cont'd)
DateOdometer
ReadingServiced By Maintenance Record
6-34
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Customer Assistance Information......................7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-3
Customer Assistance for Text Telephone
(TTY) Users...............................................7-4
Customer Assistance Offices............................7-4
GM Mobility Program for Persons with
Disabilities..................................................7-5
Roadside Assistance Program..........................7-6
Courtesy Transportation...................................7-8Reporting Safety Defects................................7-10
Reporting Safety Defects to the United States
Government..............................................7-10
Reporting Safety Defects to the Canadian
Government..............................................7-10
Reporting Safety Defects to
General Motors.........................................7-10
Service Publications Ordering Information.........7-11
Section 7 Customer Assistance Information
7-1
Page 348 of 372

Customer Assistance
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Chevrolet. Normally, any concerns
with the sales transaction or the operation of your
vehicle will be resolved by your dealer's sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.
STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Chevrolet Customer Assistance Center by calling
1-800-222-1020. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
·Vehicle Identi®cation Number (This is available from
the vehicle registration or title, or the plate at the
top left of the instrument panel and visible through
the windshield.)
·Dealership name and location
·Vehicle delivery date and present mileage
When contacting Chevrolet, please remember that your
concern will likely be resolved at a dealer's facility.
That is why we suggest you follow Step One ®rst if you
have a concern.
STEP THREE:Both General Motors and your dealer
are committed to making sure you are completely
satis®ed with your new vehicle. However, if you continue
to remain unsatis®ed after following the procedure
outlined in Steps One and Two, you should ®le with the
GM/BBB Auto Line Program to enforce any additional
rights you may have. Canadian owners refer to
your Warranty and Owner Assistance Information
booklet for information on the Canadian Motor Vehicle
Arbitration Plan (CAMVAP).
7-2
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The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
®ling a court action, use of the program is free of
charge and your case will generally be heard within
40 days.
If you do not agree with the decision given in your case,
you may reject it and proceed with any other venue
for relief available to you.
You may contact the BBB using the toll-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-5100
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves
the right to change eligibility limitations and/or
discontinue its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. You can ®nd your speci®c vehicle information
all in one place.
The Owner Center allows you to:
·Get e-mail service reminders.
·Access information about your speci®c vehicle,
including tips and videos and an electronic
version of this owner's manual. (United States only)
·Keep track of your vehicle's service history and
maintenance schedule.
·Find GM dealers for service nationwide.
·Receive special promotions and privileges only
available to members. (United States only)
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com.
(United States) or My GM Canada within
www.gmcanada.com (Canada).
7-3
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Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate
with Chevrolet by dialing: 1-800-833-CHEV (2438).
(TTY users in Canada can dial 1-800-263-3830.)
Customer Assistance Offices
Chevrolet encourages customers to call the toll-free
number for assistance. If a U.S. customer wishes
to write to Chevrolet, the letter should be addressed to
Chevrolet's Customer Assistance Center.
United States ± Customer Assistance
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
1-800-222-1020
1-800-833-2438 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-CHEV-USA
ž(243-8872)
Fax Number: 313-381-0022
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
From U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022
Canada ± Customer Assistance
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
7-4