ESP CHEVROLET TRAVERSE 2011 1.G User Guide

Black plate (11,1)Chevrolet Traverse Owner Manual - 2011
Infotainment System 7-11
XM Theftlocked:The XM receiver
in the vehicle could have previously
been in another vehicle. For security
purposes, XM receivers cannot be
swapped between vehicles. If this
message is received after having
the vehicle serviced, check with
your dealer.
XM Radio ID: If tuned to channel 0,
this message alternates with the
XM™ Radio 8 digit radio ID label.
This label is needed to activate the
service.
Unknown: If this message is
received when tuned to channel 0,
there could be a receiver fault.
Consult with your dealer.
Check XM Receivr: If this
message does not clear within a
short period of time, the receiver
could have a fault. Consult with
your dealer.
XM Not Available: If this message
does not clear within a short period
of time, the receiver could have a
fault. Consult with your dealer.Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as cell phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is
interference or static, unplug the
item from the accessory power
outlet.
FM
FM signals only reach about 16 to
65 km (10 to 40 miles). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. For better radio reception, most AM radio stations
boost the power levels during the
day, and then reduce these levels
during the night. Static can also
occur when things like storms and
power lines interfere with radio
reception. When this happens, try
reducing the treble on the radio.
XM™
Satellite Radio Service
XM Satellite Radio Service gives
digital radio reception from
coast-to-coast in the 48 contiguous
United States, and in Canada. Just
as with FM, tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the XM signal for a period of time.
Cellular Phone Usage
Cellular phone usage may cause
interference with the vehicle's radio.
This interference may occur when
making or receiving phone calls,
charging the phone's battery,

Black plate (46,1)Chevrolet Traverse Owner Manual - 2011
7-46 Infotainment System
PROG (Program):Press to go to
the next preset radio station or
channel set on the main radio.
This function is inactive, with some
radios, if the front seat passengers
are listening to the radio.
When a CD or DVD audio disc is
playing, press PROG to go to the
beginning of the CD or DVD audio.
This function is inactive, with some
radios, if the front seat passengers
are listening to the disc.
When a disc is playing in the CD or
DVD changer, press PROG to
select the next disc, if multiple discs
are loaded. This function is inactive,
with some radios, if the front seat
passengers are listening to the disc.
When a DVD video menu is being
displayed, press PROG to perform
the ENTER menu function.Phone
Bluetooth
Vehicles with a Bluetooth system
can use a Bluetooth‐capable cell
phone with a Hands‐Free Profile to
make and receive phone calls.
The system can be used while the
key is in the ON/RUN or ACC/
ACCESSORY position. The range of
the Bluetooth system can be up to
9.1 m (30 ft). Not all phones support
all functions, and not all phones are
guaranteed to work with the
in-vehicle Bluetooth system. See
www.gm.com/bluetooth for more
information on compatible phones.
Voice Recognition
The Bluetooth system uses voice
recognition to interpret voice
commands to dial phone numbers
and name tags.
For additional information, say
“Help” while you are in a voice
recognition menu. Noise:
Keep interior noise levels to
a minimum. The system may not
recognize voice commands if there
is too much background noise.
When to Speak: A short tone
sounds after the system responds
indicating when it is waiting for a
voice command. Wait until the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System
When using the in‐vehicle Bluetooth
system, sound comes through the
vehicle's front audio system
speakers and overrides the audio
system. Use the audio system
volume knob, during a call, to
change the volume level. The
adjusted volume level remains in
memory for later calls. To prevent
missed calls, a minimum volume
level is used if the volume is turned
down too low.

Black plate (47,1)Chevrolet Traverse Owner Manual - 2011
Infotainment System 7-47
Bluetooth Controls
Use the buttons located on the
steering wheel to operate the
in‐vehicle Bluetooth system.
SeeSteering Wheel Controls
on
page 5‑2for more information.
b g(Push To Talk): Press to
answer incoming calls, confirm
system information, and start
speech recognition.
c x(Phone On Hook): Press to
end a call, reject a call, or cancel an
operation.
Pairing
A Bluetooth cell phone must be
paired to the Bluetooth system and
then connected to the vehicle before
it can be used. See your cell phone
manufacturer's user guide for
Bluetooth functions before pairing
the cell phone. If a Bluetooth phone
is not connected, calls will be made
using OnStar Hands‐Free Calling,
if available. Refer to the OnStar
Owner's Guide for more information. Pairing Information
.Up to five cell phones can be
paired to the Bluetooth system.
.The pairing process is disabled
when the vehicle is moving.
.Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
.Only one paired cell phone can
be connected to the Bluetooth
system at a time.
.If multiple paired cell phones are
within range of the system, the
system connects to the first
available paired cell phone in the
order that they were first paired
to the system. To connect to a
different paired phone, see
“Connecting to a Different
Phone”
later in this section.
Pairing a Phone
1. Press and hold
b gfor
two seconds. 2. Say
“Bluetooth.”
3. Say “Pair.”The system responds
with instructions and a four‐digit
Personal Identification Number
(PIN). The PIN is used in Step 5.
4. Start the pairing process on the cell phone that you want to pair.
For help with this process, see
your cell phone manufacturer's
user guide.
5. Locate the device named “Your
Vehicle” in the list on the cell
phone. Follow the instructions
on the cell phone to enter the
PIN number that was provided
in Step 3. After the PIN is
successfully entered, the system
prompts you to provide a name
for the paired cell phone. This
name will be used to indicate
which phones are paired and
connected to the vehicle. See
“Listing All Paired and
Connected Phones” later in this
section for more information.
6. Repeat Steps 1 through 5 to pair additional phones.

Black plate (48,1)Chevrolet Traverse Owner Manual - 2011
7-48 Infotainment System
Listing All Paired and Connected
Phones
The system can list all cell phones
paired to it. If a paired cell phone is
also connected to the vehicle, the
system responds with“is connected”
after that phone name.
1. Press and hold
b gfor
two seconds.
2. Say “Bluetooth.”
3. Say “List.”
Deleting a Paired Phone
If the phone name you want to
delete is unknown, see “Listing All
Paired and Connected Phones.”
1. Press and hold
b gfor
two seconds.
2. Say “Bluetooth.”
3. Say “Delete.” The system asks
which phone to delete.
4. Say the name of the phone you want to delete. Connecting to a Different Phone
To connect to a different cell phone,
the Bluetooth system looks for the
next available cell phone in the
order in which all the available cell
phones were paired. Depending on
which cell phone you want to
connect to, you may have to use
this command several times.
1. Press and hold
b
gfor
two seconds.
2. Say “Bluetooth”.
3. Say “Change phone.”
.If another cell phone is
found, the response will be
“ is now
connected.”
.If another cell phone is not
found, the original phone
remains connected.
Storing and Deleting Phone
Numbers
The system can store up to
30 phone numbers as name tags
in the Hands‐Free Directory that is
shared between the Bluetooth and
OnStar systems.
The following commands are used
to delete and store phone numbers.
Store:This command will store a
phone number, or a group of
numbers as a name tag.
Digit Store: This command allows
a phone number to be stored as a
name tag by entering the digits one
at a time.
Delete: This command is used to
delete individual name tags.
Delete All Name Tags: This
command deletes all stored
name tags in the Hands‐Free
Calling Directory and the OnStar
Turn‐by‐Turn Destinations Directory.

Black plate (52,1)Chevrolet Traverse Owner Manual - 2011
7-52 Infotainment System
Voice Pass-Thru
Voice pass‐thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To access contacts stored in the cell
phone:
1. Press and hold
bgfor
two seconds.
2. Say “Bluetooth.” The system
responds “Bluetooth ready,”
followed by a tone.
3. Say “Voice.” The system
responds “OK, accessing
.”
The cell phone's normal prompt
messages will go through their cycle
according to the phone's operating
instructions.
Dual Tone Multi-Frequency
(DTMF) Tones
The Bluetooth system can send
numbers and the numbers stored as
name tags during a call. You can
use this feature when calling a
menu‐driven phone system.
Account numbers can also be
stored for use.
Sending a Number or Name Tag
During a Call
1. Press
b g. The system
responds “Ready,”followed by
a tone.
2. Say “Dial.”
3. Say the number or name tag to send.
Clearing the System
Unless information is deleted out of
the in‐vehicle Bluetooth system, it
will be retained indefinitely. This
includes all saved name tags in the
phone book and phone pairing
information. For information on how
to delete this information, see the
previou section “Deleting a Paired
Phone” and the previous sections
on deleting name tags.
Other Information
The Bluetooth®word mark and
logos are owned by the Bluetooth®
SIG, Inc. and any use of such marks
by General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
See Radio Frequency Statement
on
page 13‑19for FCC information.

Black plate (3,1)Chevrolet Traverse Owner Manual - 2011
Driving and Operating 9-3
Medical research shows that alcohol
in a person's system can make
crash injuries worse, especially
injuries to the brain, spinal cord,
or heart. This means that
when anyone who has been
drinking—driver or passenger —is
in a crash, that person's chance of
being killed or permanently disabled
is higher than if the person had not
been drinking.
Control of a Vehicle
The following three systems
help to control the vehicle while
driving —brakes, steering, and
accelerator. At times, as when
driving on snow or ice, it is easy to
ask more of those control systems
than the tires and road can provide.
Meaning, you can lose control of the
vehicle. See StabiliTrak
®Systemon
page 9‑30.
Adding non‐dealer accessories can
affect vehicle performance. See
Accessories and Modifications
on
page 10‑3.
Braking
See Brake System Warning Lighton page 5‑19.
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average reaction time is about
three‐fourths of a second. But that
is only an average. It might be less
with one driver and as long as
two or three seconds or more with
another. Age, physical condition,
alertness, coordination, and
eyesight all play a part. So do
alcohol, drugs, and frustration.
But even in three‐fourths of a
second, a vehicle moving at
100 km/h (60 mph) travels
20 m (66 ft). That could be a lot
of distance in an emergency, so
keeping enough space between
the vehicle and others is important. And, of course, actual stopping
distances vary greatly with the
surface of the road, whether it is
pavement or gravel; the condition of
the road, whether it is wet, dry,
or icy; tire tread; the condition of the
brakes; the weight of the vehicle;
and the amount of brake force
applied.
Avoid needless heavy
braking. Some people drive in
spurts
—heavy acceleration
followed by heavy braking —rather
than keeping pace with traffic. This
is a mistake. The brakes might not
have time to cool between hard
stops. The brakes will wear out
much faster with a lot of heavy
braking. Keeping pace with the
traffic and allowing realistic following
distances eliminates a lot of
unnecessary braking. That means
better braking and longer brake life.

Black plate (6,1)Chevrolet Traverse Owner Manual - 2011
9-6 Driving and Operating
Skidding
In a skid, a driver can lose control of
the vehicle. Defensive drivers avoid
most skids by taking reasonable
care suited to existing conditions,
and by not overdriving those
conditions. But skids are always
possible.
The three types of skids correspond
to the vehicle's three control
systems. In the braking skid, the
wheels are not rolling. In the
steering or cornering skid, too much
speed or steering in a curve causes
tires to slip and lose cornering force.
And in the acceleration skid, too
much throttle causes the driving
wheels to spin.If the vehicle starts to slide, ease
your foot off the accelerator pedal
and quickly steer the way you want
the vehicle to go. If you start
steering quickly enough, the vehicle
may straighten out. Always be ready
for a second skid if it occurs.
Of course, traction is reduced when
water, snow, ice, gravel, or other
material is on the road. For safety,
slow down and adjust your driving to
these conditions. It is important to
slow down on slippery surfaces
because stopping distance is longer
and vehicle control more limited.
While driving on a surface with
reduced traction, try to avoid
sudden steering, acceleration,
or braking, including reducing
vehicle speed by shifting to a lower
gear. Any sudden changes could
cause the tires to slide. You might
not realize the surface is slippery
until the vehicle is skidding. Learn to
recognize warning clues
—such as
enough water, ice, or packed snow
on the road to make a mirrored
surface —and slow down when
you have any doubt.
Remember: Antilock brakes help
avoid only the braking skid.

Black plate (10,1)Chevrolet Traverse Owner Manual - 2011
9-10 Driving and Operating
To get help and keep everyone in
the vehicle safe:
.Turn on the hazard warning
flashers.
.Tie a red cloth to an outside
mirror.
{WARNING
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
Carbon Monoxide (CO) which
cannot be seen or smelled.
It can cause unconsciousness
and even death.
If the vehicle is stuck in the snow:
.Clear away snow from around
the base of your vehicle,
especially any that is blocking
the exhaust pipe.(Continued)
WARNING (Continued)
.Check again from time to
time to be sure snow does
not collect there.
.Open a window about
5 cm (2 in) on the side of
the vehicle that is away from
the wind to bring in fresh air.
.Fully open the air outlets on
or under the instrument
panel.
.Adjust the climate control
system to a setting that
circulates the air inside the
vehicle and set the fan speed
to the highest setting.
See Climate Control System
in the Index.
For more information about
carbon monoxide, see Engine
Exhaust on page 9‑22.
(Continued)
WARNING (Continued)
Snow can trap exhaust gases
under your vehicle. This can
cause deadly CO (Carbon
Monoxide) gas to get inside.
CO could overcome you and kill
you. You cannot see it or smell it,
so you might not know it is in your
vehicle. Clear away snow from
around the base of your vehicle,
especially any that is blocking
the exhaust.
Run the engine for short periods
only as needed to keep warm, but
be careful.
To save fuel, run the engine for only
short periods as needed to warm
the vehicle and then shut the engine
off and close the window most of
the way to save heat. Repeat this
until help arrives but only when you
feel really uncomfortable from the
cold. Moving about to keep warm
also helps.

Black plate (19,1)Chevrolet Traverse Owner Manual - 2011
Driving and Operating 9-19
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.
2. If the engine does not start after5‐10 seconds, especially in very
cold weather (below 0°F or
−18°C), it could be flooded with
too much gasoline. Try pushing
the accelerator pedal all the
way to the floor and holding it
there as you hold the key in
START for up to a maximum
of 15 seconds. Wait at least
15 seconds between each try, to
allow the cranking motor to cool
down. When the engine starts,
let go of the key and accelerator.
If the vehicle starts briefly but
then stops again, repeat these
steps. This clears the extra
gasoline from the engine. Do not
race the engine immediately
after starting it. Operate the
engine and transmission gently
until the oil warms up and
lubricates all moving parts. Notice:
The engine is designed to
work with the electronics in the
vehicle. If you add electrical parts
or accessories, you could change
the way the engine operates.
Before adding electrical
equipment, check with your
dealer. If you do not, the engine
might not perform properly. Any
resulting damage would not be
covered by the vehicle warranty.
Engine Heater
The engine coolant heater can
provide easier starting and better
fuel economy during engine
warm-up in cold weather conditions
at or below 0°F (−18°C). Vehicles
with an engine coolant heater
should be plugged in at least four
hours before starting. Some models
may have an internal thermostat in
the cord which will prevent engine
coolant heater operation at
temperatures above 0°F (−18°C).
To Use the Engine Coolant
Heater
1. Turn off the engine.
2. Open the hood and unwrap the
electrical cord. The cord is
located on the driver side of the
engine compartment. It is routed
around the windshield washer
fluid reservoir.
3. Plug the cord into a normal, grounded 110-volt AC outlet.
{WARNING
Plugging the cord into an
ungrounded outlet could cause an
electrical shock. Also, the wrong
kind of extension cord could
overheat and cause a fire. You
could be seriously injured. Plug
the cord into a properly grounded
three-prong 110-volt AC outlet.
If the cord will not reach, use a
heavy-duty three-prong extension
cord rated for at least 15 amps.

Black plate (47,1)Chevrolet Traverse Owner Manual - 2011
Driving and Operating 9-47
Pulling A Trailer
Here are some important points:
.There are many laws, including
speed limit restrictions that apply
to trailering. Check for legal
requirements.
.Consider using sway control.
SeeTowing Equipmenton
page 9‑55.
.Do not tow a trailer at all during
the first 800 km (500 miles) the
new vehicle is driven. The
engine, axle or other parts
could be damaged.
.During the first 800 km
(500 miles) that a trailer is
towed, do not drive over
80 km/h (50 mph) and do not
make starts at full throttle. This
reduces wear on the vehicle.
.The vehicle can tow in D (Drive).
Use a lower gear if the
transmission shifts too often.
See “Tow/Haul Mode” later in
this section.
.Obey speed limit restrictions
when towing a trailer.
.The vehicle is designed primarily
as a passenger and load
carrying vehicle. If a trailer is
towed, the vehicle will require
more frequent maintenance due
to the additional load.
Driving with a Trailer
Towing a trailer requires experience.
Get familiar with handling and
braking with the added trailer
weight. The vehicle is now longer
and not as responsive as the
vehicle is by itself. Check all trailer hitch parts and
attachments, safety chains,
electrical connectors, lamps, tires
and mirror adjustments. If the trailer
has electric brakes, start the vehicle
and trailer moving and then apply
the trailer brake controller by hand
to be sure the brakes are working.
During the trip, check regularly to
be sure that the load is secure, and
the lamps and trailer brakes are
working properly.
Towing with a Stability Control
System
When towing, the sound of the
stability control system might be
heard. The system is reacting to the
vehicle movement caused by the
trailer, which mainly occurs during
cornering. This is normal when
towing heavier trailers.