phone CHEVROLET TRAVERSE 2013 Service Manual

Black plate (21,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
Customer Information 13-21
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as Remote Keyless Entry (RKE)
transmitters for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐GEN/210/220/310.
Operation is subject to the following
two conditions:
1. The device may not causeharmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
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Black plate (3,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
OnStar 14-3
Using Voice Commands
During a Planned Route
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone. Say
“Cancel route.” System
responds: “Do you want to
cancel directions?”
2. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
3. Say “Goodbye.” Exits voice
commands.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone. 2. Say
“Repeat.” System responds
with the last direction given, then
responds with “OnStar ready,”
then a tone.
3. Say “Goodbye.” Exits voice
commands.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with address
and the distance to the
destination, then responds with
“OnStar ready,” then a tone.
3. Say “Goodbye.” Exits voice
commands.
Other Navigation Services
Available from OnStar
OnStar eNav: Allows subscribers
to send destinations from
MapQuest.com to their Turn-by-Turn
Navigation or screen-based
navigation system. When ready, the
directions will be downloaded to the
vehicle. Destination Download:
Press
Q,
then request the Advisor to
download directions to the
navigation system in the vehicle.
After the call ends, press the “Go”
button on the navigation screen to
begin driving directions.
Destinations can also be
downloaded on the go. For
information about eNav, Destination
Download, and coverage maps see
www.onstar.com (U.S.),
www.onstar.ca (Canada).
Connections
OnStar Hands-Free Calling allows
calls to be made and received from
the vehicle. The vehicle can also be
controlled from a cell phone through
the OnStar RemoteLink mobile app.
For coverage maps, see
www.onstar.com (U.S.),
www.onstar.ca (Canada).
Hands-Free Calling
1. Press=. System responds:
“OnStar ready.”
⁐⁲⁃⁡⁲⁍⁡⁵⁡⁳‮⁣

Black plate (6,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
14-6 OnStar
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
OnStar service cannot work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar
service. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar service may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar service may not
work. Other problems beyond the
control of OnStar may preventservice such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the
vehicle, damage to the vehicle in a
crash, or wireless phone network
congestion or jamming.
See
Radio Frequency Statement on
page 13‑21 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
Services for People with
Disabilities
Advisors provide services to help
subscribers with physical disabilities
and medical conditions.
Press
Qfor help with:
.Locating a gas station with an
attendant to pump gas.
.Finding a hotel, restaurant, etc.,
that meets accessibility needs.
.Providing directions to the
closest hospital or pharmacy in
urgent situations.
TTY Users
OnStar has the ability to
communicate to the deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar.com (U.S.) or OnStar.ca
(Canada)
The website provides access to
account information, allows
management of the OnStar
subscription, and viewing of videos
of each service. Get subscription
plan pricing and sign up for OnStar
Vehicle Diagnostics. Click on the
“My Account” tab on the home
page. The website navigation and
services provided may vary by
country.
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Black plate (3,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
INDEX i-3
Climate Control Systems . . . . . . . 8-1Air Conditioning . . . . . . . . . . . . . . . 8-1
Dual Automatic . . . . . . . . . . . . . . . . 8-4
Heating . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Rear . . . . . . . . . . . . . . . . . . . . . . 8-8, 8-9
Clock . . . . . . . . . . . . . . . . . . . . . . . 5-7, 5-8
Cluster, Instrument . . . . . . . . . . . . 5-11
Collision Damage Repair . . . . . 13-14
Compact Spare Tire . . . . . . . . . . 10-65
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-5
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-3
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convenience Net . . . . . . . . . . . . . . . 4-4
Convex Mirrors . . . . . . . . . . . . . . . . 2-15
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-13
Engine TemperatureGauge . . . . . . . . . . . . . . . . . . . . . . 5-13
Engine Temperature Warning Light . . . . . . . . . . . . . . . 5-21
Cooling System . . . . . . . . . . . . . . . 10-12 Engine Messages . . . . . . . . . . . . 5-33
Courtesy Lamps . . . . . . . . . . . . . . . . 6-6
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . 13-13 Cover
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-6
Cruise Control . . . . . . . . . . . . . . . . . 9-29 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23
Messages . . . . . . . . . . . . . . . . . . . . 5-32
Cupholders . . . . . . . . . . . . . . . . . . . . . 4-1
Customer Assistance . . . . . . . . . . 13-6
Offices . . . . . . . . . . . . . . . . . . . . . . . . 13-5
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 13-6
Customer Information Service PublicationsOrdering Information . . . . . . 13-17
Customer Satisfaction Procedure . . . . . . . . . . . . . . 13-2, 13-4
D
Damage Repair, Collision . . . . . 13-14
Danger, Warnings, and
Cautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-19
Daytime Running Lamps/ Automatic Headlamp
System . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Defensive Driving . . . . . . . . . . . . . . . 9-2 Delayed Entry Lighting . . . . . . . . . 6-7
Delayed Exit Lighting . . . . . . . . . . . 6-8
Delayed Headlamps . . . . . . . . . . . . 6-3
Delayed Locking . . . . . . . . . . . . . . . . 2-7
Devices
Auxiliary . . . . . . . . . . . . . . . . . . . . . . 7-35
Diagnostics
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-4
Distracted Driving . . . . . . . . . . . . . . . 9-2
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-6
Door Ajar Messages . . . . . . . . . . . . . . . 5-32
Delayed Locking . . . . . . . . . . . . . . . 2-7
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Power Locks . . . . . . . . . . . . . . . . . . . 2-7
Drive Belt Routing, Engine . . . . . 12-4
Drive Systems
All-Wheel Drive . . . . . . . 10-22, 9-24
Driver Information Center (DIC) . . . . . . . . . . . 5-24, 5-29
Driving
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 9-43
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-2
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
For Better Fuel Economy . . . . . 1-25
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Black plate (8,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
i-8 INDEX
O
Object Detection SystemMessages . . . . . . . . . . . . . . . . . . . . 5-36
Object Detection, Side Blind Zone Alert (SBZA) . . . . . . . . . . . 9-32
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-12
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . 9-4
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-7
Engine Oil Life System . . . . . . . 10-9
Messages . . . . . . . . . . . . . . . . . . . . 5-34
Pressure Light . . . . . . . . . . . . . . . . 5-22
Older Children, Restraints . . . . . 3-37
Online Owner Center . . . . . . . . . . 13-6
OnStar
®
System, In Brief . . . . . . . . . . . . . . 1-26
OnStar®Additional
Information . . . . . . . . . . . . . . . . . . . 14-5
OnStar
®Connections . . . . . . . . . . 14-3
OnStar®Diagnostics . . . . . . . . . . . 14-4
OnStar®Emergency . . . . . . . . . . . 14-2
OnStar®Navigation . . . . . . . . . . . . 14-2 OnStar
®Overview . . . . . . . . . . . . . 14-1
OnStar®Security . . . . . . . . . . . . . . 14-2
Operation, Infotainment System . . . . . . . . . . . . . . . . . . . . 7-6, 7-8
Ordering Service Publications . . . . . . . . 13-17
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Overheated Engine Protection
Operating Mode . . . . . . . . . . . . . 10-18
Overheating, Engine . . . . . . . . . . 10-16
Overview, Infotainment System . . . . . . . . . . . . . . . . . . . . 7-3, 7-5
P
Parade Dimming . . . . . . . . . . . . . . . . 6-8
ParkShifting Into . . . . . . . . . . . . . . . . . . . 9-18
Shifting Out of . . . . . . . . . . . . . . . . 9-19
Tilt Mirrors . . . . . . . . . . . . . . . . . . . . 2-17 Parking
Assist, Ultrasonic . . . . . . . . . . . . . 9-31
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-26
Brake and P (Park)
Mechanism Check . . . . . . . . 10-23
Over Things That Burn . . . . . . . 9-20
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . 5-15
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . 8-11
Passenger Sensing System . . . 3-30
Perchlorate Materials
Requirements, California . . . . . 10-2
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-41
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-46
Power Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Protection, Battery . . . . . . . . . . . . . 6-9
Retained Accessory (RAP) . . . 9-18
Seat Adjustment . . . . . . . . . . . . . . . 3-4
Steering Fluid . . . . . . . . . . . . . . . 10-18
Windows . . . . . . . . . . . . . . . . . . . . . 2-19
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Black plate (11,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
INDEX i-11
Storage AreasArmrest . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Cargo Cover . . . . . . . . . . . . . . . . . . . 4-3
Cargo Management System . . . 4-3
Center Console . . . . . . . . . . . . . . . . 4-2
Convenience Net . . . . . . . . . . . . . . 4-4
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Instrument Panel . . . . . . . . . . . . . . 4-1
Roof Rack System . . . . . . . . . . . . . 4-4
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 9-9
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-21
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-21
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System Infotainment . . . . . . . . . . . . 13-21, 7-1
Roof Rack . . . . . . . . . . . . . . . . . . . . . 4-4
T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-12
TaillampsTurn Signal andStoplamps . . . . . . . . . . . . . . . . 10-26
Text Telephone (TTY) Users . . . 13-6
Theft-Deterrent Systems . . . . . . . 2-13
Immobilizer . . . . . . . . . . . . . . . . . . . 2-13
Third-Row Seats . . . . . . . . . . . . . . . 3-11 Time . . . . . . . . . . . . . . . . . . . . . . . . 5-7, 5-8
Tires
Buying New Tires . . . . . . . . . . . 10-50
Chains . . . . . . . . . . . . . . . . . . . . . . 10-55
Changing . . . . . . . . . . . . . . . . . . . 10-57
Compact Spare . . . . . . . . . . . . . 10-65
Designations . . . . . . . . . . . . . . . 10-39
Different Size . . . . . . . . . . . . . . . 10-52
If a Tire Goes Flat . . . . . . . . . . 10-55
Inflation Monitor System . . . . 10-45
Inspection . . . . . . . . . . . . . . . . . . 10-48
Messages . . . . . . . . . . . . . . . . . . . . 5-39
Pressure Light . . . . . . . . . . . . . . . . 5-22
Pressure Monitor System . . . 10-44
Rotation . . . . . . . . . . . . . . . . . . . . 10-48
Sidewall Labeling . . . . . . . . . . . 10-37
Terminology andDefinitions . . . . . . . . . . . . . . . . . 10-40
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-52
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . 10-54
Wheel Replacement . . . . . . . . 10-54
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-49
Winter . . . . . . . . . . . . . . . . . . . . . . 10-36 Tow/Haul Mode . . . . . . . . . . . . . . . . 9-24
Tow/Haul Mode Light . . . . . . . . . . 5-21
Towing
Driving Characteristics . . . . . . . . 9-43
Equipment . . . . . . . . . . . . . . . . . . . . 9-48
General Information . . . . . . . . . . 9-43
Recreational Vehicle . . . . . . . . 10-70
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-46
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-69
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-46
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 9-21
Fluid, Automatic . . . . . . . . . . . . 10-10
Messages . . . . . . . . . . . . . . . . . . . . 5-39
Transportation Program,
Courtesy . . . . . . . . . . . . . . . . . . . . 13-13
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-4
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