service CHEVROLET TRAVERSE 2013 Owners Manual
[x] Cancel search | Manufacturer: CHEVROLET, Model Year: 2013, Model line: TRAVERSE, Model: CHEVROLET TRAVERSE 2013Pages: 444, PDF Size: 7.45 MB
Page 2 of 444
Black plate (2,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
2013 Chevrolet Traverse Owner ManualM
Vehicle Care. . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-3
Headlamp Aiming . . . . . . . . . . . 10-25
Bulb Replacement . . . . . . . . . . 10-26
Electrical System . . . . . . . . . . . . 10-28
Wheels and Tires . . . . . . . . . . . 10-35
Jump Starting . . . . . . . . . . . . . . . 10-66
Towing . . . . . . . . . . . . . . . . . . . . . . 10-69
Appearance Care . . . . . . . . . . . 10-73 Service and Maintenance
. . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-2
Special Application
Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-9
Recommended Fluids,
Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-14
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2 Customer Information
. . . . . . . 13-1
Customer Information . . . . . . . . 13-2
Reporting Safety Defects . . . . 13-18
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-19
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional
Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1
ProCarManuals.com
Page 3 of 444
Black plate (3,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
Introduction iii
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, and
TRAVERSE are trademarks and/or
service marks of General Motors
LLC, its subsidiaries, affiliates,
or licensors.
This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase or
due to changes subsequent to the
printing of this owner manual.Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
For vehicles first sold in Canada,
substitute the name
“General
Motors of Canada Limited” for
Chevrolet Motor Division wherever it
appears in this manual.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
Propriétaires Canadiens
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
savant:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Litho in U.S.A.
Part No. 22744238 B Second Printing©2012 General Motors LLC. All Rights Reserved.
ProCarManuals.com
Page 4 of 444
Black plate (4,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
iv Introduction
Danger, Warnings, and
Cautions
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Dangerindicates a hazard with a
high level of risk which will result in
serious injury or death.
Warning orCaution indicates a
hazard that could result in injury or
death.
{WARNING
These mean there is something
that could hurt you or other
people. Notice:
This means there is
something that could result in
property or vehicle damage. This
would not be covered by the
vehicle's warranty.
A circle with a slash through it is a
safety symbol which means “Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: This symbol is shown when
you need to see your owner manual
for additional instructions or
information.
*: This symbol is shown when
you need to see a service manual
for additional instructions or
information.
ProCarManuals.com
Page 26 of 444
Black plate (20,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
1-20 In Brief
1. From the AM, FM, or SiriusXMmain page, press and hold any
1−5 buttons or one of the preset
screen buttons at the bottom of
the screen. After a few seconds,
a beep is heard and the new
preset information displays on
that screen button.
2. Repeat for each preset.
Setting the Time and Date
Press Settings on the Home Page,
then press the Set Time or Set Date
settings screen button to display the
different options for setting the time
and date.
Set Time:
.Press the up or down arrows to
increase or decrease the Hours,
Minutes, AM, PM, or 24 hr on
the clock.
.Press and hold to quickly
increase or decrease the time
settings.
.Press OK or the Back screen
button to save the adjustments
that were made.
Set Date:
.Press the up or down arrows to
increase or decrease the Month,
Day, and Year settings.
.Press and hold to quickly
increase or decrease the date
settings.
.Press OK or the Back screen
button to save the adjustments
that were made.
See Clock (Radio with Touchscreen)
on page 5‑8 orClock (Radio without
Touchscreen) on page 5‑7.
Satellite Radio
Vehicles with a SiriusXM®satellite
radio tuner and a valid SiriusXM
satellite radio subscription can
receive SiriusXM programming.
SiriusXM Satellite Radio
Service
SiriusXM is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
SiriusXM service.
Refer to:
.www.siriusxm.com or call
1-866-635-2349 (U.S.).
.www.xmradio.ca or call
1-877-209-0079 (Canada).
See Satellite Radio (Radio without
Touchscreen) on page 7‑15 or
Satellite Radio (Radio with
Touchscreen) on page 7‑19.
Portable Audio Devices
This vehicle may have an auxiliary
input on the radio faceplate and a
USB port in the instrument panel
storage area. External devices such
ProCarManuals.com
Page 32 of 444
Black plate (26,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
1-26 In Brief
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.: 1-800-243-8872
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0800
New Chevrolet owners are
automatically enrolled in the
Roadside Assistance Program.
SeeRoadside Assistance Program
(Mexico) on page 13‑7 orRoadside
Assistance Program (U.S. and
Canada) on page 13‑11.
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14‑1.
ProCarManuals.com
Page 34 of 444
Black plate (2,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
2-2 Keys, Doors, and Windows
The key is used for the ignition and
all door locks.
The key has a bar-coded key tag
that the dealer or qualified locksmith
can use to make new keys. Store
this information in a safe place, not
in the vehicle.
If it becomes difficult to turn the key,
inspect the key blade for debris.
See your dealer if a replacement
key or additional key is needed.If locked out of the vehicle, call
Roadside Assistance. See
Roadside
Assistance Program (Mexico) on
page 13‑7 orRoadside Assistance
Program (U.S. and Canada) on
page 13‑11.
With an active OnStar subscription,
an OnStar Advisor may remotely
unlock the vehicle. See OnStar
Overview on page 14‑1.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement on
page 13‑21 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
If there is a decrease in the RKE
operating range:
.Check the distance. The
transmitter may be too far from
the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See “Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Remote Keyless Entry (RKE)
transmitter functions work up to
60 m (195 ft) away from the vehicle.
There are other conditions which
can affect the performance of the
transmitter. See Remote Keyless
Entry (RKE) System on page 2‑2.
ProCarManuals.com
Page 42 of 444
Black plate (10,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
2-10 Keys, Doors, and Windows
The power liftgate can be power
opened and closed in the
following ways:
.Press and hold8on the RKE
transmitter. See Remote Keyless
Entry (RKE) System Operation
on page 2‑2.
.PressO.
.Press the touch pad on the
outside liftgate handle.
Pressing the buttons or touch pad a
second time while the liftgate is
moving reverses the direction.
Power Liftgate Touch Pad
The liftgate can also be closed by
pressing
lnext to the liftgate
latch. Press
la second time
during the liftgate operation to
reverse the operation.
The power liftgate may be
temporarily disabled under extreme
temperatures or under low battery
conditions. If this occurs, the liftgate
can be operated manually.
If the vehicle is shifted out of P
(Park) while the liftgate power
function is in progress, it will continue to completion. If the
vehicle is shifted out of P (Park) and
accelerated before the power liftgate
latch closes, the liftgate may
reverse to the open position. Cargo
could fall out of the vehicle. Always
make sure the power liftgate is
closed and latched before
driving away.
If the power liftgate is used and the
liftgate support struts have lost
pressure, the taillamps will flash and
a chime will sound. The liftgate will
stay open temporarily, and then
slowly close. See a dealer for
service before using the liftgate if
this occurs.
Obstacle Detection Features
A warning chime will sound and the
liftgate will automatically reverse
direction to the full closed or open
position if an obstacle is
encountered during a power open or
close cycle. After removing the
obstacle the liftgate will resume
normal operation.
ProCarManuals.com
Page 45 of 444
Black plate (13,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
Keys, Doors, and Windows 2-13
Testing the Alarm
To test the alarm:
1. From inside the vehicle, lowerthe driver side window, and open
the driver door.
2. Press
Q.
3. Get out of the vehicle, close the door, and wait for the security
light to go out.
4. Reach in through the window, unlock the door with the manual
door lock, and open the door.
This should set off the alarm.
If the alarm does not sound when it
should, but the headlamps flash,
check to see if the horn works. The
horn fuse may be blown. To replace
the fuse, see Fuses and Circuit
Breakers on page 10‑29.
If the alarm does not sound or the
headlamps do not flash, see your
dealer for service.
Immobilizer
See Radio Frequency Statement on
page 13‑21 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
Immobilizer Operation
This vehicle has PASS-Key®III+
(Personalized Automotive Security
System) theft-deterrent system.
PASS-Key III+ is a passive
theft-deterrent system.
The system is automatically armed
when the key is removed from the
ignition.
The system is automatically
disarmed when the key is turned to
ON/RUN, ACC/ACCESSORY,
or START from the LOCK/OFF
position.
You do not have to manually arm or
disarm the system. The security light comes on if there
is a problem with arming or
disarming the theft-deterrent
system.
When the PASS-Key III+ system
senses an incorrect key, the vehicle
does not start. Anyone using a
trial-and-error method to start the
vehicle will be discouraged because
of the high number of electrical key
codes.
If the engine does not start and the
security light on the instrument
panel comes on when trying to start
the vehicle, there may be a problem
with the theft-deterrent system. Turn
the ignition off and try again.
If the engine still does not start, and
the key appears to be undamaged,
try another ignition key and check
the fuses. See
Fuses and Circuit
Breakers on page 10‑29 for
additional information. If the engine
still does not start with the other key,
the vehicle needs service. If the
vehicle does start, the first key may
be faulty. See your dealer who can
ProCarManuals.com
Page 46 of 444
Black plate (14,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
2-14 Keys, Doors, and Windows
service the PASS-Key III+ to have a
new key made. In an emergency,
contact Roadside Assistance. See
Roadside Assistance Program
(Mexico) on page 13‑7orRoadside
Assistance Program (U.S. and
Canada) on page 13‑11.
It is possible for the PASS-Key III+
decoder to learn the transponder
value of a new or replacement key.
Up to 10 keys may be programmed
to the vehicle. The following
procedure is for programming
additional keys only. If all currently
programmed keys are lost or do not
operate, you must see your dealer
or a locksmith who can service
PASS-Key III+ to have keys made
and programmed to the system.
See your dealer or a locksmith who
can service PASS-Key III+ to get a
new key blank that is cut exactly as
the ignition key that operates the
system. To program the new additional key:
1. Verify that the new key has a
1
stamped on it.
2. Insert the already programmed key in the ignition and start the
engine. If the engine does not
start, see your dealer for service.
3. After the engine has started, turn the key to LOCK/OFF, and
remove the key.
4. Insert the key to be programmed and turn it to the ON/RUN
position within five seconds of
the original key being turned to
the LOCK/OFF position.
The security light turns off once
the key has been programmed.
5. Repeat Steps 1–4 if additional keys are to be programmed.
If the PASS-Key III+ key is lost or
damaged, see your dealer or a
locksmith to have a new key made. The SERVICE THEFT
DETERRENT SYSTEM message
displays on the Driver Information
Center (DIC) when there is a
problem with the theft-deterrent
system. See
Security Messages on
page 5‑38 for additional information.
Do not leave the key or device that
disarms or deactivates the
theft-deterrent system in the vehicle.
ProCarManuals.com
Page 61 of 444
Black plate (7,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
Seats and Restraints 3-7
2. Press and hold“1”until
two beeps sound.
3. Repeat for a second driver position using “2.”
To recall, press and release “1”or
“2.” The vehicle must be in P (Park).
A single beep will sound. The seat
and outside mirrors will move to the
position previously stored for the
identified driver.
Memory Remote Recall
The memory feature can recall the
driver seat and outside mirrors to
stored positions when entering the
vehicle.
To activate, unlock the driver door
with the Remote Keyless
Entry (RKE) transmitter. The driver
seat and outside mirrors will move
to the memory position associated
with the transmitter used to unlock
the vehicle. This feature is turned on or off using
the vehicle personalization menu.
See
Vehicle Personalization (With
DIC Buttons) on page 5‑41.
To stop recall movement, press one
of the power seat controls, memory
buttons, or the power mirror buttons.
If something has blocked the driver
seat while recalling a memory
position, the recall may stop.
Remove the obstruction; then press
and hold the appropriate manual
control for the memory item that is
not recalling for two seconds. Try
recalling the memory position again
by pressing the appropriate memory
button. If the memory position is still
not recalling, see your dealer for
service.
Easy Exit Driver Seat
This feature can move the seat
rearward to allow extra room to exit
the vehicle.S(Easy Exit Driver Seat): Press
to activate the recall. The vehicle
must be in P (Park).
If this feature is programmed on in
the vehicle personalization menu,
automatic seat movement occurs
when the ignition key is removed.
A single beep sounds. The driver
seat moves back approximately
8 cm (3 in). To move the seat back
farther, press
Sagain until the seat
is all the way back.
If something has blocked the driver
seat while recalling the exit position,
the recall may stop. Remove the
obstruction; then press and hold the
power seat control rearward for
two seconds. Try recalling the exit
position again. If the exit position is
still not recalling, see your dealer for
service.
See Vehicle Personalization (With
DIC Buttons) on page 5‑41.
ProCarManuals.com