service CHRYSLER 300 LX 2005 Repair Manual
[x] Cancel search | Manufacturer: CHRYSLER, Model Year: 2005, Model line: 300 LX, Model: CHRYSLER 300 LX 2005Pages: 374, PDF Size: 7.09 MB
Page 352 of 374

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you're having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty, discuss additional charges with the service
manager. Keep a maintenance log of your vehicle's
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an accident,
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items, and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many dealers you may obtain a rental vehicle at aminimal daily charge. If you need a rental, it is advisable
to make these arrangements when you call for an ap-
pointment.
IF YOU NEED ASSISTANCE
The manufacturer and its dealers are vitally interested in
your satisfaction. We want you to be happy with our
products and services.
Your selling dealer is best equipped and most anxious to
provide prompt resolution for any warranty issue or
related matter that you may experience. The manufactur-
er's dealers have the facilities, factory-trained techni-
cians, special tools, and the latest information to assure
your vehicle is fixed correctly and in a timely manner.
The manufacturer has empowered its dealers to make
warranty and repair decisions that ensure you are not
inconvenienced. There is no need for you to wait for a
decision from the manufacturer. If a special circumstance
occurs that requires information from the manufacturer,
we have asked the dealer's service management to make
the contact on your behalf.
352 IF YOU NEED CONSUMER ASSISTANCE
ProCarManuals.com
Page 353 of 374

This is why you should always talk to your dealer's
service manager first. Most matters can be resolved with
this process.
²If for some reason you are still not satisfied, talk to the
general manager or owner of the dealership. They
want to know if you need assistance.
²If your dealership is unable to resolve the concern, you
may contact the Manufacturer's Customer Center.
Any communication to the Manufacturer's Customer
Center should include the following information:
²Owner's name and address
²Owner's telephone number (home and office)
²Dealership name
²Vehicle identification number
²Vehicle delivery date and mileage
DaimlerChrysler Motors Corporation Customer
Center
P.O. Box 21±8004
Auburn Hills, MI 48321±8004
Phone: (800) 992-1997
DaimlerChrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone Ð(800) 465±2001
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico (915) 729±1248 or 729±1240
Outside Mexico (525) 729±1248 or 729±1240
IF YOU NEED CONSUMER ASSISTANCE 353
9
ProCarManuals.com
Page 354 of 374

Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its Customer
Center. Any hearing or speech impaired customer who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States can communicate with the
manufacturer by dialing 1±800±380±CHRY.
Service Contract
You may have purchased a service contract for your
vehicle to help protect you from the high cost of unex-
pected repairs after your manufacturer's new vehicle
limited warranty expires. The manufacturer stands be-
hind only the manufacturer's Service Contracts. If you
purchased a manufacturer's Service Contract, you will
receive Plan Provisions and an Owner Identification Card
in the mail within three weeks of your vehicle delivery
date. If you have any questions about your service
contract, call the manufacturer's Service Contract Na-
tional Customer Hotline at 1-800-521-9922.The manufacturer will not stand behind any service
contract that is not the manufacturer's Service Contract. It
is not responsible for any service contract other than the
manufacturer's Service Contract. If you purchased a
service contract that is not a manufacturer's Service
Contract, and you require service after your manufactur-
er's new vehicle limited warranty expires, please refer to
your contract documents, and contact the person listed in
those documents.
We appreciate that you have made a major investment
when you purchased your new vehicle. Your dealer has
also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
your ownership experience. You'll be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
354 IF YOU NEED CONSUMER ASSISTANCE
ProCarManuals.com
Page 356 of 374

MOPARTPARTS
Mopartfluids, lubricants, parts, and accessories are
available from your dealer. They will help you keep your
vehicle operating at its best.
REPORTING SAFETY DEFECTS
In the 50 United States and Washington D.C.: If you
believe that your vehicle has a defect which could cause
a crash or cause injury or death, you should immediately
inform the National Highway Traffic Safety Administra-
tion (NHTSA) in addition to notifying the manufacturer.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer, and the
manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1-800-424-9393 (or 366-0123 in Wash-
ington DC area) or write to: NHTSA, U.S. Dept. ofTransportation, Washington DC 20590. You can also
obtain other information about motor vehicle safety from
the Hotline.
In Canada:
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should write to
Transport Canada, Motor Vehicle Defect Investigations
and Recalls, 2780 Sheffield Road, Ottawa, Ontario K1B
3V9.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
356 IF YOU NEED CONSUMER ASSISTANCE
ProCarManuals.com
Page 357 of 374

NOTE:A street address is required when ordering
manuals. (No P.O. Boxes).
²Service Manuals.
These comprehensive service manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing and repairing DaimlerChrysler
Corporation vehicles. A complete working knowledge
of the vehicle, system and/or components is written in
straightforward language with illustrations, diagrams
and charts.
²Diagnostic Procedure Manuals.
Filled with diagrams, charts and detailed illustrations,
these practical manuals make it easy for students and
technicians to find and fix problems on computer-
controlled vehicle systems and features. They show
exactly how to find and correct problems the first time,
using step-by-step troubleshooting and driveability
procedures, proven diagnostic tests and a complete list
of all tools and equipment.
²Owner's Manuals.
These manuals have been prepared with the assistance
of service and engineering specialists to acquaint you
with specific Chrysler group vehicles. Included are
starting, operating, emergency and maintenance pro-
cedures as well as specifications, capabilities and
safety tips.
Call Toll Free at1±800±890±4038 (U.S.)or1±800±387±1143
(Canada)
Or
Visit us on the World Wide Web at:
www.techauthority.daimlerchrysler.comor
www.daimlerchrysler.ca/manuals
IF YOU NEED CONSUMER ASSISTANCE 357
9
ProCarManuals.com
Page 358 of 374

DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following describes the tire grading categories estab-
lished by the National highway Traffic Safety Adminis-
tration. The specific grade rating assigned by the tire's
manufacturer in each category is shown on the sidewall
of the tires on your car.
All Passenger Car Tires Must Conform to Federal Safety
Requirements in Addition to These Grades.
Treadwear
The treadwear grade is a comparative rating based on the
wear rate of the tire when tested under controlled con-
ditions on a specified government test course. For ex-
ample, a tire graded 150 would wear one and a half (1
1/2) times as well on the government course as a tire
graded 100. The relative performance of tires depends
upon the actual conditions of their use, however, and
may depart significantly from the norm due to variations
in driving habits, service practices and differences in road
characteristics and climate.
Traction Grades
The traction grades, from highest to lowest, are A, B, and
C, and they represent the tire's ability to stop on wet
pavement as measured under controlled conditions on
specified government test surfaces of asphalt and con-
crete. A tire marked C may have poor traction perfor-
mance.
WARNING!
The traction grade is based on braking (straight-
ahead) traction tests and does not include cornering
(turning) performance.
358 IF YOU NEED CONSUMER ASSISTANCE
ProCarManuals.com
Page 364 of 374

Compass Variance...................... 151
Computer, Trip/Travel................... 149
Console.............................. 130
Console, Floor......................... 130
Console, Overhead...................... 118
Contract, Service....................... 354
Coolant Pressure Cap.................... 305
Cooling System........................ 303
Adding Coolant (Antifreeze)............. 305
Coolant Capacity..................... 332
Coolant Level........................ 306
Disposal of Used Coolant............... 306
Drain, Flush, and Refill................. 304
Inspection........................... 303
Points to Remember................... 306
Pressure Cap........................ 305
Radiator Cap........................ 305
Selection of Coolant.............304,332,333
Cruise Control......................... 115
Cup Holder........................129,315
Customer Assistance.................... 352
Data Recorder, Event..................... 48Dealer Service......................... 289
Defroster, Rear Window.................. 195
Defroster, Windshield...............59,196,201
Delay Wipers.......................... 108
Diagnostic System, Onboard............... 287
Dimmer Switch, Headlight................ 106
Disposal
Antifreeze........................... 306
Door Locks............................ 15
Door Locks, Automatic................... 17
Door Opener, Garage.................... 119
Drive Belts............................ 295
Drive Shaft Universal Joints............... 301
Driver's Seat Glide Feature................ 95
Driving
On Slippery Surfaces.................. 276
Electric Remote Mirrors................... 67
Electrical Power Outlets.................. 127
Electronic Speed Control................. 115
Electronic Stability Program............... 113
Electronic Vehicle Information Center........ 147
364 INDEX
ProCarManuals.com
Page 368 of 374

Dimmer Switch, Headlight.............. 103
Engine Temperature Warning............ 141
Fog .............................105,140
Hazard Warning Flasher................ 264
Headlight Switch..................... 103
Headlights.......................103,324
Headlights On With Wipers..........104,107
High Beam Indicator................... 144
Illuminated Entry...................... 15
Instrument Cluster.................... 103
Interior............................. 101
License............................. 331
Lights On Reminder................... 104
Malfunction Indicator.................. 146
Oil Pressure......................... 140
Reading............................ 118
Seat Belt Reminder.................... 145
Service..........................322,323
Service Engine Soon................... 146
Turn Signal.......................103,105
Voltage............................. 146
Load Leveling System................... 132
Loading Vehicle.....................256,257Capacities........................... 257
Tires ............................... 232
Locks
Door............................... 15
Lower Anchors and Tether for CHildren
(LATCH).............................. 54
Lubrication, Body....................... 301
Lumbar Support........................ 91
Maintenance Free Battery................. 297
Maintenance Procedures.................. 290
Maintenance Schedule................... 336
Light Duty Schedule9B9................ 339
Schedule9A9......................... 347
Schedule9B9......................... 339
Malfunction Indicator Light............146,288
Manual, Service........................ 356
Manual Transmission.................... 209
Memory Feature........................ 93
Memory Seat........................... 67
Mini-Trip Computer..................... 149
Mirrors............................... 65
Automatic Dimming.................... 65
368 INDEX
ProCarManuals.com
Page 371 of 374

Safety Checks Outside Vehicle.............. 59
Safety Defects, Reporting................. 356
Safety Information, Tire.................. 228
Safety Tips............................. 58
Satellite Radio......................... 187
Satellite Radio Antenna.................. 189
Schedule, Maintenance................... 336
Seat Belt Maintenance................... 314
Seat Belt Reminder...................... 35
Seat Belts.............................. 30
Adjustable Upper Shoulder Anchorage...... 34
And Pregnant Women.................. 36
Child Restraint......................50,55
Extender............................ 36
Front Seat............................ 31
Operating Instructions.................. 31
Reminder........................... 145
Seats................................. 89
Glide-To-Exit......................... 95
Heated.............................. 92
Lumbar Support....................... 91
Power.............................. 89
Rear Folding......................... 97Reclining............................ 90
Security Alarm......................... 24
Selection of Coolant..................... 333
Self-Sealing Tires....................... 243
Sentry Key............................ 12
Service Assistance...................... 352
Service Contract........................ 354
Service Engine Soon Light................ 146
Service Manuals........................ 356
Setting the Clock..............158,160,166,176
Settings, Personal....................... 154
Shift Speeds........................... 209
Shoulder Belt Upper Anchorage............. 34
Side Airbag............................ 43
Signals, Turn.......................... 140
Slippery Surfaces, Driving On............. 276
Snow Chains.......................... 248
Snow Tires............................ 249
Spare Tire............................ 268
Spark Plugs........................... 295
Speed Control......................... 115
Speedometer.......................... 140
Starting.............................. 207
INDEX 371
10
ProCarManuals.com
Page 373 of 374

Safety...........................228,236
Self-Sealing.......................... 243
Sizes............................... 229
Snow Tires.......................... 249
Spare Tire........................... 268
Spinning............................ 240
Tread Wear Indicators.................. 241
Torque Converter Clutch................. 212
Towing.............................. 259
Disabled Vehicle...................... 278
Recreational......................... 261
Trailering........................... 259
Traction Control........................ 110
Traction Control Switch.................. 110
Trailer Towing......................... 259
Minimum Requirements................ 259
Trailer and Tongue Weight.............. 259
Transaxle............................. 310
Automatic.......................... 310
Autostick........................... 222
Selection of Lubricant.................. 334
Transmission
Automatic........................209,214Shifting............................ 209
Transmission....................See Transaxle
Transmitter Battery Service................ 23
Transmitter, Garage Door Opener........... 119
Transmitter, Remote Keyless Entry........... 20
Transporting Pets........................ 57
Tread Wear Indicators................... 241
Trip Odometer Reset Button............... 144
Trunk Release, Emergency................. 29
Trunk Release Remote Control.............. 28
Turn Signals........................105,140
Uniform Tire Quality Grades.............. 358
Universal Joints........................ 301
Universal Transmitter.................... 119
Unleaded Gasoline...................... 250
Vanity Mirrors.......................... 68
Variance, Compass...................... 151
Vehicle Certification Label................ 256
Vehicle Identification Number............... 6
Vehicle Loading..................233,256,257
Vehicle Modifications/Alterations............ 7
INDEX 373
10
ProCarManuals.com