maintenance CHRYSLER ASPEN HYBRID 2009 2.G Owners Manual
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Vehicle Identification Number
Warranty Start Date
Selling Retailer Code
²Name and address changes.............................page 5
²How to get service...................................page 15
IMPORTANT MESSAGE REGARDING YOUR
MAINTENANCE BOOK AND WARRANTY COVERAGE
Your New Vehicle Limited Warranty requires that you perform
the scheduled maintenance at the time or metrage shown in
your Owner's Manual. If you do not do so, and your vehicle
fails as a result of your failure to maintain it properly, repairs
may not be covered under your warranty.
Chrysler recommends that you use this Maintenance Service
Schedule Book to keep a written record of maintenance
performed on your vehicle.
For 24-hour Roadside Assistance
²Give us your Vehicle Identification Number, licence plate
number and odometer reading.
²Tell us where you are and the number from which you are
See page 20 for details.
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The oil change indicator system will remind you
that it is time to take your vehicle in for scheduled
maintenance. Based on engine operation condi-
tion the oil change indicator message will illumi-
nate, this means that service is required for your
vehicle. Have your vehicle serviced as soon as
possible, within the next 800 km. The oil change
indicator message will not monitor the time since
the last oil change. Change your vehicles oil if it
has been 6 months since your last oil change even
if the oil change indicator message is NOT illu-
minated. Change your engine oil more often if
you drive your vehicle off-road for an extendedperiod of time.Under no circumstances should
oil change intervals exceed 10,000 km or
6 months, whichever comes first.Your dealer
will reset the oil change indicator message after
completing the scheduled oil change. If this
scheduled oil change is performed by someone
other than your dealer the message can be reset by
referring to the steps described in the Owner's
The performance of all scheduled service work is
required to maintain your vehicle in good operat-
ing condition. Chrysler Canada Inc. reserves the
right to deny warranty coverage if the vehicle has
not been properly maintained. While we do not
insist that such work be performed by factory
authorized retailers, we strongly recommend that
an authorized Chrysler, Jeeptor Dodge Retailer
perform this work.AT EACH STOP FOR FUEL
²Check the engine oil level about 5 minutes
after a fully warmed engine is shut off. Check-
ing the oil level while the vehicle is on level
ground will improve the accuracy of the oil
level reading. Add oil only when the level is at
or below the ADD or MIN mark.
²Check the windshield washer solvent and add
ONCE A MONTH
²Check tire pressure and look for unusual wear
²Inspect the battery and clean and tighten the
terminals as required.
²Check the fluid levels of coolant reservoir,
brake master cylinder, power steering and
transmission and add as needed.
²Check all lights and other electrical items for
²Check and clean wiper blades. Replace if
AT EACH OIL CHANGE
²Change the engine oil filter.
²Inspect the brake hoses and lines.
VISUAL INSPECTIONS Ð
INSPECT FOR SIGNS OF COMPONENT
DETERIORATION AND PHYSICAL DAMAGE.
MAINTENANCEScheduled maintenance must be completed to provide the best vehicle
performance and reliability. The limited warranties in the warranty booklet DO NOT COVER
repairs required due to improper maintenance. We strongly suggest you keep track of scheduled
maintenance and keep receipts or other documents. Use only recommended MopartLubricants
and genuine MopartParts. In the event that a condition arises between maintenance intervals,
please contact your retailer. AVOID PROLONGED PERIODS OF IDLING.
NOTE: WHERE TIME (MONTHS) AND METRAGE ARE INDICATED, FOLLOW THE
INTERVAL THAT OCCURS FIRST.
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TO OUR CUSTOMERS:
This booklet explains the maintenance schedule, the limited warranties, and optional
service contracts that apply to your new vehicle. It explains exactly what's covered,
how long each warranty lasts, and what you must do to keep the warranties in force.
Please read the warranties and other information in this booklet carefully.
THIS BOOKLET SHOULD BE KEPT IN YOUR VEHICLE.
In this booklet,9Chrysler Retailer9means any authorized retailer who sells and services
tor Dodge vehicles.
9Chrysler9and9Chrysler Canada9mean Chrysler Canada Inc.
9Chrysler parts9mean Mopar
tor AutoparŸ brand parts designed for Chrysler, Jeeptand Dodge
vehicles by Chrysler Motors LLC.
Chrysler and Dodge are registered trademarks of Chrysler Canada Inc., a wholly owned subsidiary of Chrysler LLC.
Jeep is a registered trademark of Chrysler LLC used under licence by Chrysler Canada Inc. Mopar is a registered
trademark of Chrysler LLC. Autopar is a registered trademark of Chrysler Canada Inc.
Warranty Information...............4Your rights and responsibilities..........4
About your warranties...............6
3/60 Basic Warranty.................7
5/100 Powertrain Warranty.............8
5/100 Diesel Engine Warranty...........9
8/130 Hybrid System Warranty..........9
What is not covered................12
How to get service.................15
Other things you should know..........16
5/100 Roadside Assistance Program.....20
Optional Service Contracts...........24
Maintenance Service Schedule Coupons
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YOUR RIGHTS AND RESPONSIBILITIES
All of the warranties in this booklet are limited warranties and they give
you specific legal rights. You may also have other rights which vary from
province to province. Some provinces do not allow the exclusion or
limitation of incidental or consequential damages, or limitation of how long
an implied warranty lasts or who is eligible for coverage, so the stated
limitations or exclusions may not apply to you.The limited warranties in this booklet are the only express warranties made
by Chrysler Canada Inc. applicable to this vehicle. Any implied warranty
or condition of merchantability or fitness for a particular purpose appli-
cable to this vehicle is limited in duration to the duration of these limited
Chrysler Canada Inc. shall not be liable for commercial loss, special or
consequential damages resulting from breach of these written warranties or
of any implied warranty or condition.
It is your responsibility under the terms of these warranties to operate and
maintain your vehicle as recommended in the Owner's Manual. Regular
scheduled maintenance, described in your Owner's Manual and herein, is
essential to trouble-free operation.
Westrongly recommendthat you return to your selling retailer for all
service, both during and after the warranty periods. Chrysler Canada
Retailers are best equipped and trained to provide all levels of service and
maintenance for your vehicle.
YOUR RIGHTS AND RESPONSIBILITIES
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Chrysler Canada warrants that your new vehicle was designed, built and
equipped to conform at the time of sale with applicable federal and
provincial emissions standards, and that the vehicle is, at the time of sale,
free from defects in material and workmanship which would cause it to fail
to conform to the applicable emission standards within the warranty
periods specified. A covered defect is one which causes your vehicle to fail
to meet applicable emission control regulations.
To keep your vehicle operating properly and in conformance with emission
regulations, see the9Scheduled Maintenance9instructions in your Owner's
Manual and herein. Only Chrysler parts should be used for maintenance
and repair of your vehicle's emission control systems.You should keep any receipts for maintenance service and pass them on to
the next owner of your vehicle, in case questions arise concerning
maintenance. Chrysler Canada has the right to deny warranty coverage if
your vehicle has not been properly maintained, or if repairs are needed
because parts other than Chrysler parts were used; however, denial will not
be based on the lack of maintenance records alone.
Warranty service must be performed by an authorized Chrysler or Dodge
If emergency warranty service is required and an authorized retailer is not
available, contact Chrysler Canada Customer Assistance (page 18) and
request emission warranty service help.
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EMISSION DEFECT WARRANTY
The 3/60 Basic Warranty covers all emission control components for
3 years or 60,000 kilometres,whichever occurs first. The Emission Defect
Warranty provides longer coverage for specified components.
The Defect Warranty covers the following major emission control parts, if
so equipped, for8 years or 130,000-kilometres,whichever occurs first:
²powertrain control module
EMISSION PERFORMANCE WARRANTY
The Emission Performance Warranty only applies to cars and trucks with
a GVW less than 3,855 kg (8,500 lb).For2 years or 40,000 kilometres,whichever occurs first, the Performance
Warranty will cover the cost of repairing or adjusting any components or
parts of your vehicle that might be necessary to pass an approved
provincial Inspection/Maintenance (I/M) program's emissions test, but
²your vehicle failed an approved provincial I/M emissions test; and
²your vehicle was properly maintained and operated until it failed the
²warranty service is required in order for your vehicle to pass the
provincial I/M test
Provincial test fees, if any, are not covered by this warranty.HOW TO GET SERVICE UNDER THIS WARRANTY
If your vehicle fails an approved I/M emissions test within the Emission
Performance Warranty period, take it to an authorized Chrysler or Dodge
Retailer as soon as possible. Give the service representative the printout
that shows your vehicle failed the test. If possible, bring all service receipts,
maintenance logs and records to prove that your vehicle has been properly
EMISSION DEFECT WARRANTY / EMISSION PERFORMANCE WARRANTY
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WHAT IS NOT COVERED
DAMAGE FROM MISUSE OR ACCIDENT
The warranties in this booklet do not cover repairs required due to fire,
accidents, abuse, negligence, objects striking your vehicle, carrying corro-
sive materials (such as chemicals, acids and fertilizers), misuse (such as
driving over curbs, overloading, spinning wheels, etc.), racing or partici-
pating in a racing event, improper disconnection of components, modifying
the exhaust system, tampering or making adjustments which do not comply
with Chrysler specifications.
Disconnecting, tampering with or changing the reading of the odometer
will void your warranties.
DAMAGE FROM THE ENVIRONMENT
The warranties in this booklet do not cover fading or deterioration caused
by exposure to the elements, or repairs required due to airborne fallout,
acid rain, chemicals, tree sap, insects, bird or insect droppings, salt, sand,
gravel, road hazards, hail, windstorms, lightning, floods or any other event
of nature.Road salt, car washes, scuffs and scratches, and everyday abrasion from
sand and dirt can affect the appearance of a vehicle's wheels (steel, chrome
and aluminum) and other undercarriage parts. Some surface corrosion with
use is normal; it is not a defect and is not covered by any warranty.
NORMAL MAINTENANCE AND WEAR
The warranties in this booklet do not cover normal maintenance services,
such as oil and filter changes, general lubrication, tire rotation, engine
tune-ups and replacing spark plugs. Required maintenance services are
described in detail in your Owner's Manual and herein. The warranties also
do not cover worn wiper blades, clutch discs, brake rotors, pads, linings or
drums, windshield and rear window, wheel alignment and wheel balancing
(unless they are defective, see page 7).
WHAT IS NOT COVERED
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DAMAGE FROM IMPROPER MAINTENANCE
The warranties in this booklet do not cover repairs required due to
improper maintenance, lack of maintenance, use of contaminated or dirty
fuels or failure to use the proper fuels and lubricants recommended in the
Owner's Manual and herein.
The warranties in this booklet do not cover incidental or consequential
damages such as loss of use of your vehicle, loss of time, inconvenience,
expense for fuel, telephone, travel, rental car, overnight accommodation,
loss or damage to your personal property, commercial loss, loss of
The warranties in this booklet do not cover repairs required because of
non-Chrysler modifications, installation of special equipment or accesso-
ries, or use of special materials, fuels or additives. This includes special
bodies, body conversions, fuel system conversions, trailer hitches, window
tints, sunroofs, theft alarms, etc. Non-Chrysler modifications do not by
themselves void your warranty, but they are not covered by your warranty.
The warranties in this booklet do not cover parts, equipment, materials or
additives not supplied by Chrysler or not certified for use on your vehicle.
Performance and racing parts are considered to be non-Chrysler parts.
WHAT IS NOT COVERED
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As complete as our new warranty is, it may not give you total protection
for your ownership period, nor does it provide the regular maintenance
which is required to keep your new vehicle at its optimal operating
condition. If you lease a vehicle, you should be aware of your obligation to
maintain and repair the vehicle.
Chrysler Canada Service Contracts can enhance your new vehicle's factory
warranty from the day of delivery and provide mechanical coverage on
most major components
²²when your factory warranty expires. There are 3
types of plans available for purchase to suit most needs and the average
length of ownership.
Vehicles placed in police, taxi, limousine, postal or ambulance service and
all SRT vehicles may qualify for a service contract. Please see your selling
retailer for9Special Use9Service Contract availability.
²²Subject to limitations. Details available at your selling retailer.
OPTIONAL CHRYSLER CANADA SERVICE CONTRACTS
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1. POWERTRAIN PLANS*
Powertrain plans complement the factory powertrain warranty by provid-
ing enhanced roadside coverage and car rental allowance if your vehicle is
not drivable and must be kept overnight. Certain plans also provide
additional distance coverage.
Major components covered are:
²engine²transmission²front-wheel drive²rear-wheel drive
²4-wheel drive (4x4)²all-wheel drive vehicles
Each plan provides full mechanical repair protection to non-powertrain
(Gold) components. Certain plans also provide full mechanical protection
against powertrain component repairs beyond your vehicle's powertrain
warranty coverage. Contracts are available with or without a deductible.
Major components covered are:
²steering²air conditioning²engine cooling and fuel²front suspension
²rear suspension²electrical²hydraulic brake components²anti-lock
* Maximum terms available on new vehicles registered in Canada only.
The most complete protection available for your new vehicle is a9Gold
Plus9Service Contract which combines the benefits of Gold component
coverage (see9Gold9Plans), plus, the most important vehicle maintenance
²Engine oil and oil filter changes
²Tire rotation every other service
²9Peace-of-Mind9motoring with Tire Road Hazard Protection
which provides full, or pro-rata, replacement of the original four
tires, or their repair
²Rental car allowance for same-day warranty repairs - your vehicle
need not be kept overnight before eligibility for the rental allow-
ance is met
OPTIONAL CHRYSLER CANADA SERVICE CONTRACTS