CHRYSLER ASPEN HYBRID 2009 2.G Owners Manual
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Vehicle Identification Number
Warranty Start Date
Selling Retailer Code
²Name and address changes.............................page 5
²How to get service...................................page 15
IMPORTANT MESSAGE REGARDING YOUR
MAINTENANCE BOOK AND WARRANTY COVERAGE
Your New Vehicle Limited Warranty requires that you perform
the scheduled maintenance at the time or metrage shown in
your Owner's Manual. If you do not do so, and your vehicle
fails as a result of your failure to maintain it properly, repairs
may not be covered under your warranty.
Chrysler recommends that you use this Maintenance Service
Schedule Book to keep a written record of maintenance
performed on your vehicle.
For 24-hour Roadside Assistance
²Give us your Vehicle Identification Number, licence plate
number and odometer reading.
²Tell us where you are and the number from which you are
See page 20 for details.
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The oil change indicator system will remind you
that it is time to take your vehicle in for scheduled
maintenance. Based on engine operation condi-
tion the oil change indicator message will illumi-
nate, this means that service is required for your
vehicle. Have your vehicle serviced as soon as
possible, within the next 800 km. The oil change
indicator message will not monitor the time since
the last oil change. Change your vehicles oil if it
has been 6 months since your last oil change even
if the oil change indicator message is NOT illu-
minated. Change your engine oil more often if
you drive your vehicle off-road for an extendedperiod of time.Under no circumstances should
oil change intervals exceed 10,000 km or
6 months, whichever comes first.Your dealer
will reset the oil change indicator message after
completing the scheduled oil change. If this
scheduled oil change is performed by someone
other than your dealer the message can be reset by
referring to the steps described in the Owner's
The performance of all scheduled service work is
required to maintain your vehicle in good operat-
ing condition. Chrysler Canada Inc. reserves the
right to deny warranty coverage if the vehicle has
not been properly maintained. While we do not
insist that such work be performed by factory
authorized retailers, we strongly recommend that
an authorized Chrysler, Jeeptor Dodge Retailer
perform this work.AT EACH STOP FOR FUEL
²Check the engine oil level about 5 minutes
after a fully warmed engine is shut off. Check-
ing the oil level while the vehicle is on level
ground will improve the accuracy of the oil
level reading. Add oil only when the level is at
or below the ADD or MIN mark.
²Check the windshield washer solvent and add
ONCE A MONTH
²Check tire pressure and look for unusual wear
²Inspect the battery and clean and tighten the
terminals as required.
²Check the fluid levels of coolant reservoir,
brake master cylinder, power steering and
transmission and add as needed.
²Check all lights and other electrical items for
²Check and clean wiper blades. Replace if
AT EACH OIL CHANGE
²Change the engine oil filter.
²Inspect the brake hoses and lines.
VISUAL INSPECTIONS Ð
INSPECT FOR SIGNS OF COMPONENT
DETERIORATION AND PHYSICAL DAMAGE.
MAINTENANCEScheduled maintenance must be completed to provide the best vehicle
performance and reliability. The limited warranties in the warranty booklet DO NOT COVER
repairs required due to improper maintenance. We strongly suggest you keep track of scheduled
maintenance and keep receipts or other documents. Use only recommended MopartLubricants
and genuine MopartParts. In the event that a condition arises between maintenance intervals,
please contact your retailer. AVOID PROLONGED PERIODS OF IDLING.
NOTE: WHERE TIME (MONTHS) AND METRAGE ARE INDICATED, FOLLOW THE
INTERVAL THAT OCCURS FIRST.
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TO OUR CUSTOMERS:
This booklet explains the maintenance schedule, the limited warranties, and optional
service contracts that apply to your new vehicle. It explains exactly what's covered,
how long each warranty lasts, and what you must do to keep the warranties in force.
Please read the warranties and other information in this booklet carefully.
THIS BOOKLET SHOULD BE KEPT IN YOUR VEHICLE.
In this booklet,9Chrysler Retailer9means any authorized retailer who sells and services
tor Dodge vehicles.
9Chrysler9and9Chrysler Canada9mean Chrysler Canada Inc.
9Chrysler parts9mean Mopar
tor AutoparŸ brand parts designed for Chrysler, Jeeptand Dodge
vehicles by Chrysler Motors LLC.
Chrysler and Dodge are registered trademarks of Chrysler Canada Inc., a wholly owned subsidiary of Chrysler LLC.
Jeep is a registered trademark of Chrysler LLC used under licence by Chrysler Canada Inc. Mopar is a registered
trademark of Chrysler LLC. Autopar is a registered trademark of Chrysler Canada Inc.
Warranty Information...............4Your rights and responsibilities..........4
About your warranties...............6
3/60 Basic Warranty.................7
5/100 Powertrain Warranty.............8
5/100 Diesel Engine Warranty...........9
8/130 Hybrid System Warranty..........9
What is not covered................12
How to get service.................15
Other things you should know..........16
5/100 Roadside Assistance Program.....20
Optional Service Contracts...........24
Maintenance Service Schedule Coupons
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YOUR RIGHTS AND RESPONSIBILITIES
All of the warranties in this booklet are limited warranties and they give
you specific legal rights. You may also have other rights which vary from
province to province. Some provinces do not allow the exclusion or
limitation of incidental or consequential damages, or limitation of how long
an implied warranty lasts or who is eligible for coverage, so the stated
limitations or exclusions may not apply to you.The limited warranties in this booklet are the only express warranties made
by Chrysler Canada Inc. applicable to this vehicle. Any implied warranty
or condition of merchantability or fitness for a particular purpose appli-
cable to this vehicle is limited in duration to the duration of these limited
Chrysler Canada Inc. shall not be liable for commercial loss, special or
consequential damages resulting from breach of these written warranties or
of any implied warranty or condition.
It is your responsibility under the terms of these warranties to operate and
maintain your vehicle as recommended in the Owner's Manual. Regular
scheduled maintenance, described in your Owner's Manual and herein, is
essential to trouble-free operation.
Westrongly recommendthat you return to your selling retailer for all
service, both during and after the warranty periods. Chrysler Canada
Retailers are best equipped and trained to provide all levels of service and
maintenance for your vehicle.
YOUR RIGHTS AND RESPONSIBILITIES
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High-tech diagnostic equipment is sometimes needed to service a vehicle
efficiently and accurately. Chrysler Canada Retailers have unique diagnos-
tic computers and electronic and mechanical tools, specially designed to
service our cars and trucks, and we provide special technical training so
their technicians can render the skilled care your vehicle needs.
Warranty service must be done by an authorized Chrysler or Dodge
Retailer. We recommend that you return to your selling retailer for this
service; however, you may request warranty service for your vehicle from
any Chrysler Retailer. SeeªHow to get serviceºon page 15.
NAME AND ADDRESS CHANGES
The Canadian Motor Vehicle Safety Act requires vehicle manufacturers
to notify owners if the correction of a safety-related defect becomes
necessary. If you change your name or address, or if you are a subsequent
owner of this vehicle, please call the Chrysler Canada Customer Records
Department at 1-800-373-1474. You can also request to have these changes
completed by any authorized Chrysler Canada retailer.
YOUR RIGHTS AND RESPONSIBILITIES
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ABOUT YOUR WARRANTIES
WARRANTY START DATE
Time and distance limitations for all warranty coverage are measured from
the vehicle's9warranty start date,9which is the date when the vehicle was
originally delivered or first used, whichever occurred first.
The warranties in this booklet cover new vehicles only which are built for
sale in Canada and are registered and normally operated in Canada. The
warranties apply to all owners of the vehicle.
The warranties in this booklet cover repairs to factory-installed Chrysler
parts and equipment (that is, Chrysler parts or equipment installed by
Chrysler or by the selling retailer before the vehicle was delivered to the
first owner), if the repairs were necessary because of a defect in material
or workmanship. Covered repairs will be done without charge, using new
or remanufactured Chrysler parts (see page 16).
TOWING IS COVERED
If your vehicle has to be towed because a part covered by warranty failed,
towing to the nearest Chrysler or Dodge Retailer will be covered by the
Roadside Assistance Program (for details, see page 20).
Important: Some vehicles have special towing requirements. See your
Owner's Manual for towing instructions.
ABOUT YOUR WARRANTIES
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3/60 BASIC WARRANTY
If required because of a defect in material or workmanship, the 3/60 Basic
Warranty will cover the adjustment, repair or replacement of any factory-
installed part of your vehicle except tires for3 years or 60,000 kilometres,
whichever occurs first. The following items are exceptions; they are only
covered (if defective) for1 year or 20,000 kilometres,whichever occurs
²light bulbs and fuses
²brakes (rotors, pads, linings and drums)
²windshield and rear window
²wheel alignment and wheel balancingTires are warranted by the tire manufacturers, not by Chrysler. For details,
see the tire manufacturer's warranty booklet in your glovebox. Your
Chrysler Retailer may be able to assist you if you experience a problem
with a factory-installed tire.
Tires and spare tire should be replaced after six years, regardless of the
remaining tread. Failure to follow this warning can result in sudden tire
failure. You could lose control and have an accident resulting in serious
injury or death.
Your Koss headphones (if equipped) are warranted by the manufacturer,
not by Chrysler. For details, see the Koss manufacturer's warranty card in
3/60 BASIC WARRANTY
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5/100 POWERTRAIN WARRANTY
The following powertrain components are covered for5 years or 100,000
kilometres,whichever occurs first, measured from the vehicle's original
warranty start date.
Vehicles placed in taxi, limousine, postal or ambulance service and all SRT
vehicles are excluded from the5-year or 100,000-kilometrePowertrain
Warranty and are covered only under the3-year or 60,000-kilometreBasic
Cylinder block and all internal parts; cylinder head assemblies;
timing case, timing chain, timing belt, gears and sprockets; vibration damper;
oil pump; water pump and housing; intake and exhaust manifolds; flywheel
with starter ring gear; core plugs; valve covers; oil pan; turbocharger housing
and internal parts; turbocharger wastegate actuator; supercharger; serpentine
belt tensioner; seals and gaskets for listed components only.
²Front-Wheel Drive(If equipped) -Transaxle case and all internal parts;
axle shaft assemblies; constant velocity joints and boots; differential
cover; oil pan; transaxle speed sensors; transaxle solenoid assembly;
PRNDL position switch; transaxle electronic controller; torque con-
verter; seals and gaskets for listed components only.
Note: Manual transmission clutch parts are not covered at any time.²Rear-Wheel Drive(If equipped)- Transmission case and all internal
parts; torque converter, drive/flex plate; transmission range switch;
transmission control module; bell housing; oil pan; seals and gaskets for
listed components only. Rear axle housing and all internal parts; axle
shafts; axle shaft bearings; driveshaft assemblies; driveshaft centre
bearings; universal joints and yokes; seals and gaskets for listed
²4-Wheel Drive (4x4)(If equipped)- Transfer case and all internal parts;
transfer case control module and shift mode motor assembly; axle
housing and all internal parts; axle shafts; axle shaft bearings; driveshaft
assemblies (front and rear); driveshaft centre bearings; universal joints
and yokes; disconnect housing assembly; seals and gaskets for listed
²All-Wheel Drive (AWD)(If equipped)- Power transfer unit and all
internal parts; driveshaft and axle shaft assemblies; constant velocity
joints and boots; axle housing and all internal parts; differential carrier
assembly and all internal parts; output ball bearing; output flange; end
cover; viscous converter clutch; overrunning clutch; vacuum motor;
torque tube; pinion spacer and shim; seals and gaskets for these parts
5/100 POWERTRAIN WARRANTY
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5/100 DIESEL ENGINE WARRANTY(IF EQUIPPED)
The diesel engine parts are covered for5 years or 100,000 kilometres,
whichever occurs first.
Cylinder block and all internal parts; cylinder head
assemblies; core plugs; fuel injection pump and injectors; intake and exhaust
manifolds; oil pan; oil pump; timing gear drive belts and/or chains and cover;
turbocharger housing and internal parts; valve covers; water pump and
housing; seals and gaskets for listed components.
8/130 HYBRID SYSTEM WARRANTY(IF EQUIPPED)
These hybrid system parts are covered for8 years or 160,000 kilometres,
whichever occurs first.
²Transmission and all internal components
²HV AC Cables
²HV DC cables
For 3 years, regardless of distance driven,your Corrosion Warranty
covers any body sheet metal panel which develops a hole caused by
In addition, outer body panels are covered against holes caused by
corrosion up to5 years or 160,000 kilometres,whichever occurs first. An
outer body panel is a sheet metal panel which can be seen while walking
around the vehicle, and which is painted body colour.
This warranty applies only to holes caused by corrosion. Cosmetic or
surface corrosion (resulting from stone chips or scratches in the paint, for
example) will not be repaired under this warranty.
If corrosion damage is obviously neglected and allowed to worsen until a
hole develops, this warranty will not cover the repair.
5/100 DIESEL ENGINE / 8/130 HYBRID SYSTEM / CORROSION WARRANTIES
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Chrysler Canada warrants that your new vehicle was designed, built and
equipped to conform at the time of sale with applicable federal and
provincial emissions standards, and that the vehicle is, at the time of sale,
free from defects in material and workmanship which would cause it to fail
to conform to the applicable emission standards within the warranty
periods specified. A covered defect is one which causes your vehicle to fail
to meet applicable emission control regulations.
To keep your vehicle operating properly and in conformance with emission
regulations, see the9Scheduled Maintenance9instructions in your Owner's
Manual and herein. Only Chrysler parts should be used for maintenance
and repair of your vehicle's emission control systems.You should keep any receipts for maintenance service and pass them on to
the next owner of your vehicle, in case questions arise concerning
maintenance. Chrysler Canada has the right to deny warranty coverage if
your vehicle has not been properly maintained, or if repairs are needed
because parts other than Chrysler parts were used; however, denial will not
be based on the lack of maintenance records alone.
Warranty service must be performed by an authorized Chrysler or Dodge
If emergency warranty service is required and an authorized retailer is not
available, contact Chrysler Canada Customer Assistance (page 18) and
request emission warranty service help.