service CHRYSLER ASPEN HYBRID 2009 2.G Owners Manual

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Vehicle Identification Number
Warranty Start Date
Selling Retailer Code
Moving?
²Name and address changes.............................page 5
²How to get service...................................page 15
IMPORTANT MESSAGE REGARDING YOUR
MAINTENANCE BOOK AND WARRANTY COVERAGE
Your New Vehicle Limited Warranty requires that you perform
the scheduled maintenance at the time or metrage shown in
your Owner's Manual. If you do not do so, and your vehicle
fails as a result of your failure to maintain it properly, repairs
may not be covered under your warranty.
Chrysler recommends that you use this Maintenance Service
Schedule Book to keep a written record of maintenance
performed on your vehicle.
For 24-hour Roadside Assistance
Dial 1-800-363-4869
²Give us your Vehicle Identification Number, licence plate
number and odometer reading.
²Tell us where you are and the number from which you are
calling.
See page 20 for details.

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INTRODUCTION
The oil change indicator system will remind you
that it is time to take your vehicle in for scheduled
maintenance. Based on engine operation condi-
tion the oil change indicator message will illumi-
nate, this means that service is required for your
vehicle. Have your vehicle serviced as soon as
possible, within the next 800 km. The oil change
indicator message will not monitor the time since
the last oil change. Change your vehicles oil if it
has been 6 months since your last oil change even
if the oil change indicator message is NOT illu-
minated. Change your engine oil more often if
you drive your vehicle off-road for an extendedperiod of time.Under no circumstances should
oil change intervals exceed 10,000 km or
6 months, whichever comes first.Your dealer
will reset the oil change indicator message after
completing the scheduled oil change. If this
scheduled oil change is performed by someone
other than your dealer the message can be reset by
referring to the steps described in the Owner's
Manual.
The performance of all scheduled service work is
required to maintain your vehicle in good operat-
ing condition. Chrysler Canada Inc. reserves the
right to deny warranty coverage if the vehicle has
not been properly maintained. While we do not
insist that such work be performed by factory
authorized retailers, we strongly recommend that
an authorized Chrysler, Jeeptor Dodge Retailer
perform this work.AT EACH STOP FOR FUEL
²Check the engine oil level about 5 minutes
after a fully warmed engine is shut off. Check-
ing the oil level while the vehicle is on level
ground will improve the accuracy of the oil
level reading. Add oil only when the level is at
or below the ADD or MIN mark.
²Check the windshield washer solvent and add
if required.
ONCE A MONTH
²Check tire pressure and look for unusual wear
or damage.
²Inspect the battery and clean and tighten the
terminals as required.
²Check the fluid levels of coolant reservoir,
brake master cylinder, power steering and
transmission and add as needed.
²Check all lights and other electrical items for
correct operation.
²Check and clean wiper blades. Replace if
required.
AT EACH OIL CHANGE
²Change the engine oil filter.
²Inspect the brake hoses and lines.
VISUAL INSPECTIONS Ð
INSPECT FOR SIGNS OF COMPONENT
DETERIORATION AND PHYSICAL DAMAGE.
MAINTENANCEScheduled maintenance must be completed to provide the best vehicle
performance and reliability. The limited warranties in the warranty booklet DO NOT COVER
repairs required due to improper maintenance. We strongly suggest you keep track of scheduled
maintenance and keep receipts or other documents. Use only recommended MopartLubricants
and genuine MopartParts. In the event that a condition arises between maintenance intervals,
please contact your retailer. AVOID PROLONGED PERIODS OF IDLING.
NOTE: WHERE TIME (MONTHS) AND METRAGE ARE INDICATED, FOLLOW THE
INTERVAL THAT OCCURS FIRST.

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TO OUR CUSTOMERS:
This booklet explains the maintenance schedule, the limited warranties, and optional
service contracts that apply to your new vehicle. It explains exactly what's covered,
how long each warranty lasts, and what you must do to keep the warranties in force.
Please read the warranties and other information in this booklet carefully.
THIS BOOKLET SHOULD BE KEPT IN YOUR VEHICLE.
In this booklet,9Chrysler Retailer9means any authorized retailer who sells and services
Chrysler, Jeep
tor Dodge vehicles.
9Chrysler9and9Chrysler Canada9mean Chrysler Canada Inc.
9Chrysler parts9mean Mopar
tor AutoparŸ brand parts designed for Chrysler, Jeeptand Dodge
vehicles by Chrysler Motors LLC.
Chrysler and Dodge are registered trademarks of Chrysler Canada Inc., a wholly owned subsidiary of Chrysler LLC.
Jeep is a registered trademark of Chrysler LLC used under licence by Chrysler Canada Inc. Mopar is a registered
trademark of Chrysler LLC. Autopar is a registered trademark of Chrysler Canada Inc.
CONTENTS
Warranty Information...............4Your rights and responsibilities..........4
About your warranties...............6
3/60 Basic Warranty.................7
5/100 Powertrain Warranty.............8
5/100 Diesel Engine Warranty...........9
8/130 Hybrid System Warranty..........9
Corrosion Warranty.................9
Emission Warranties................10
What is not covered................12
How to get service.................15
Other things you should know..........16
Customer Assistance...............18Arbitration.....................19
5/100 Roadside Assistance Program.....20
Optional Service Contracts...........24
Maintenance Service Schedule Coupons
3

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WARRANTY
INFORMATION
YOUR RIGHTS AND RESPONSIBILITIES
All of the warranties in this booklet are limited warranties and they give
you specific legal rights. You may also have other rights which vary from
province to province. Some provinces do not allow the exclusion or
limitation of incidental or consequential damages, or limitation of how long
an implied warranty lasts or who is eligible for coverage, so the stated
limitations or exclusions may not apply to you.The limited warranties in this booklet are the only express warranties made
by Chrysler Canada Inc. applicable to this vehicle. Any implied warranty
or condition of merchantability or fitness for a particular purpose appli-
cable to this vehicle is limited in duration to the duration of these limited
warranties.
Chrysler Canada Inc. shall not be liable for commercial loss, special or
consequential damages resulting from breach of these written warranties or
of any implied warranty or condition.
OPERATION ANDMAINTENANCE
It is your responsibility under the terms of these warranties to operate and
maintain your vehicle as recommended in the Owner's Manual. Regular
scheduled maintenance, described in your Owner's Manual and herein, is
essential to trouble-free operation.
Westrongly recommendthat you return to your selling retailer for all
service, both during and after the warranty periods. Chrysler Canada
Retailers are best equipped and trained to provide all levels of service and
maintenance for your vehicle.
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YOUR RIGHTS AND RESPONSIBILITIES

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High-tech diagnostic equipment is sometimes needed to service a vehicle
efficiently and accurately. Chrysler Canada Retailers have unique diagnos-
tic computers and electronic and mechanical tools, specially designed to
service our cars and trucks, and we provide special technical training so
their technicians can render the skilled care your vehicle needs.
WARRANTY SERVICE
Warranty service must be done by an authorized Chrysler or Dodge
Retailer. We recommend that you return to your selling retailer for this
service; however, you may request warranty service for your vehicle from
any Chrysler Retailer. SeeªHow to get serviceºon page 15.
NAME AND ADDRESS CHANGES
The Canadian Motor Vehicle Safety Act requires vehicle manufacturers
to notify owners if the correction of a safety-related defect becomes
necessary. If you change your name or address, or if you are a subsequent
owner of this vehicle, please call the Chrysler Canada Customer Records
Department at 1-800-373-1474. You can also request to have these changes
completed by any authorized Chrysler Canada retailer.
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YOUR RIGHTS AND RESPONSIBILITIES

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5/100 POWERTRAIN WARRANTY
The following powertrain components are covered for5 years or 100,000
kilometres,whichever occurs first, measured from the vehicle's original
warranty start date.
Vehicles placed in taxi, limousine, postal or ambulance service and all SRT
vehicles are excluded from the5-year or 100,000-kilometrePowertrain
Warranty and are covered only under the3-year or 60,000-kilometreBasic
Warranty.
²Engine-
Cylinder block and all internal parts; cylinder head assemblies;
timing case, timing chain, timing belt, gears and sprockets; vibration damper;
oil pump; water pump and housing; intake and exhaust manifolds; flywheel
with starter ring gear; core plugs; valve covers; oil pan; turbocharger housing
and internal parts; turbocharger wastegate actuator; supercharger; serpentine
belt tensioner; seals and gaskets for listed components only.
²Front-Wheel Drive(If equipped) -Transaxle case and all internal parts;
axle shaft assemblies; constant velocity joints and boots; differential
cover; oil pan; transaxle speed sensors; transaxle solenoid assembly;
PRNDL position switch; transaxle electronic controller; torque con-
verter; seals and gaskets for listed components only.
Note: Manual transmission clutch parts are not covered at any time.²Rear-Wheel Drive(If equipped)- Transmission case and all internal
parts; torque converter, drive/flex plate; transmission range switch;
transmission control module; bell housing; oil pan; seals and gaskets for
listed components only. Rear axle housing and all internal parts; axle
shafts; axle shaft bearings; driveshaft assemblies; driveshaft centre
bearings; universal joints and yokes; seals and gaskets for listed
components only.
²4-Wheel Drive (4x4)(If equipped)- Transfer case and all internal parts;
transfer case control module and shift mode motor assembly; axle
housing and all internal parts; axle shafts; axle shaft bearings; driveshaft
assemblies (front and rear); driveshaft centre bearings; universal joints
and yokes; disconnect housing assembly; seals and gaskets for listed
components only.
²All-Wheel Drive (AWD)(If equipped)- Power transfer unit and all
internal parts; driveshaft and axle shaft assemblies; constant velocity
joints and boots; axle housing and all internal parts; differential carrier
assembly and all internal parts; output ball bearing; output flange; end
cover; viscous converter clutch; overrunning clutch; vacuum motor;
torque tube; pinion spacer and shim; seals and gaskets for these parts
only.
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5/100 POWERTRAIN WARRANTY

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EMISSION WARRANTIES
Chrysler Canada warrants that your new vehicle was designed, built and
equipped to conform at the time of sale with applicable federal and
provincial emissions standards, and that the vehicle is, at the time of sale,
free from defects in material and workmanship which would cause it to fail
to conform to the applicable emission standards within the warranty
periods specified. A covered defect is one which causes your vehicle to fail
to meet applicable emission control regulations.
To keep your vehicle operating properly and in conformance with emission
regulations, see the9Scheduled Maintenance9instructions in your Owner's
Manual and herein. Only Chrysler parts should be used for maintenance
and repair of your vehicle's emission control systems.You should keep any receipts for maintenance service and pass them on to
the next owner of your vehicle, in case questions arise concerning
maintenance. Chrysler Canada has the right to deny warranty coverage if
your vehicle has not been properly maintained, or if repairs are needed
because parts other than Chrysler parts were used; however, denial will not
be based on the lack of maintenance records alone.
Warranty service must be performed by an authorized Chrysler or Dodge
Retailer.
If emergency warranty service is required and an authorized retailer is not
available, contact Chrysler Canada Customer Assistance (page 18) and
request emission warranty service help.
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EMISSION WARRANTIES

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EMISSION DEFECT WARRANTY
The 3/60 Basic Warranty covers all emission control components for
3 years or 60,000 kilometres,whichever occurs first. The Emission Defect
Warranty provides longer coverage for specified components.
The Defect Warranty covers the following major emission control parts, if
so equipped, for8 years or 130,000-kilometres,whichever occurs first:
²catalytic converter
²powertrain control module
EMISSION PERFORMANCE WARRANTY
The Emission Performance Warranty only applies to cars and trucks with
a GVW less than 3,855 kg (8,500 lb).For2 years or 40,000 kilometres,whichever occurs first, the Performance
Warranty will cover the cost of repairing or adjusting any components or
parts of your vehicle that might be necessary to pass an approved
provincial Inspection/Maintenance (I/M) program's emissions test, but
only if:
²your vehicle failed an approved provincial I/M emissions test; and
²your vehicle was properly maintained and operated until it failed the
test; and
²warranty service is required in order for your vehicle to pass the
provincial I/M test
Provincial test fees, if any, are not covered by this warranty.HOW TO GET SERVICE UNDER THIS WARRANTY
If your vehicle fails an approved I/M emissions test within the Emission
Performance Warranty period, take it to an authorized Chrysler or Dodge
Retailer as soon as possible. Give the service representative the printout
that shows your vehicle failed the test. If possible, bring all service receipts,
maintenance logs and records to prove that your vehicle has been properly
maintained.
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EMISSION DEFECT WARRANTY / EMISSION PERFORMANCE WARRANTY

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WHAT IS NOT COVERED
DAMAGE FROM MISUSE OR ACCIDENT
The warranties in this booklet do not cover repairs required due to fire,
accidents, abuse, negligence, objects striking your vehicle, carrying corro-
sive materials (such as chemicals, acids and fertilizers), misuse (such as
driving over curbs, overloading, spinning wheels, etc.), racing or partici-
pating in a racing event, improper disconnection of components, modifying
the exhaust system, tampering or making adjustments which do not comply
with Chrysler specifications.
Disconnecting, tampering with or changing the reading of the odometer
will void your warranties.
DAMAGE FROM THE ENVIRONMENT
The warranties in this booklet do not cover fading or deterioration caused
by exposure to the elements, or repairs required due to airborne fallout,
acid rain, chemicals, tree sap, insects, bird or insect droppings, salt, sand,
gravel, road hazards, hail, windstorms, lightning, floods or any other event
of nature.Road salt, car washes, scuffs and scratches, and everyday abrasion from
sand and dirt can affect the appearance of a vehicle's wheels (steel, chrome
and aluminum) and other undercarriage parts. Some surface corrosion with
use is normal; it is not a defect and is not covered by any warranty.
NORMAL MAINTENANCE AND WEAR
The warranties in this booklet do not cover normal maintenance services,
such as oil and filter changes, general lubrication, tire rotation, engine
tune-ups and replacing spark plugs. Required maintenance services are
described in detail in your Owner's Manual and herein. The warranties also
do not cover worn wiper blades, clutch discs, brake rotors, pads, linings or
drums, windshield and rear window, wheel alignment and wheel balancing
(unless they are defective, see page 7).
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WHAT IS NOT COVERED

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HOW TO GET SERVICE
INCANADA:
Warranty service must be done by an authorized Chrysler or Dodge Retailer. If you
move or are travelling in Canada, warranty service may be requested from any
authorized Chrysler Retailer, but preferably one who sells the same Chrysler or
Dodge brand vehicle as yours.
IN THEUNITEDSTATES(INCLUDINGU.S. POSSESSIONS AND
TERRITORIES
)ANDMEXICO:
If you are travelling temporarily in the United States or Mexico, and your
vehicle remains registered in Canada, your Chrysler Canada Warranty will
still apply. Service may be requested at any authorized Chrysler or Dodge
Retailer.
IN A FOREIGN COUNTRY OUTSIDE OFNORTHAMERICA:
If you are travelling temporarily outside of North America, and your
vehicle remains registered in Canada, you should take your vehicle to an
authorized Chrysler or Dodge Retailer. If the authorized retailer charges
you for repairs which you feel should be covered under your warranty,
please get a detailed receipt for the work done. When your vehicle returnsto Canada, contact the Chrysler Canada Customer Assistance Centre
(page 18) for reimbursement consideration. Reimbursement will not be
considered if the vehicle does not return to Canada.
IF YOU MOVE:
If you are moving to another country, be sure to contact the customs
department of the destination country before you move. Vehicle importation
rules vary considerably from country to country.
If you are moving to the United States,be sure to also contact the Chrysler
Motors Customer Assistance office at1-800-992-1997to obtain the
necessary documentation to register your vehicle and to determine war-
ranty eligibility in the U.S.
NOTICE:
If your vehicle is registered outside of Canada, and you have not followed
the procedure set out above, your vehicle will no longer be eligible for
warranty coverage of any kind. (Vehicles registered to Canadian Govern-
ment officials or military personnel on assignment outside of Canada will
continue to be covered by the Basic Warranty.)
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HOW TO GET SERVICE