Door CHRYSLER PACIFICA 2020 Workshop Manual

GETTING TO KNOW YOUR INSTRUMENT PANEL135
3 — Lower Right
None
Compass
Outside Temp. (Default)
Time
Range
Average (MPG, L/100km, or km/L)
Current (MPG, L/100km, or km/L)
Trip A Distance
Trip B Distance
4 — Odometer (Premium Instrument Cluster)
Show — Default
Hide (Odometer will still appear when door is open)
5 — Defaults
Restore
Cancel
6 — Speed Warning
On
Off
Premium Instrument Cluster Display Screen Setup Options:
3

20_RU_OM_EN_US_t.book Page 135

142GETTING TO KNOW YOUR INSTRUMENT PANEL
Vehicles equipped with the Anti-Lock Brake
System (ABS) are also equipped with Electronic
Brake Force Distribution (EBD). In the event of
an EBD failure, the Brake Warning Light will turn
on along with the ABS Light. Immediate repair to
the ABS system is required.
Operation of the Brake Warning Light can be
checked by turning the ignition switch from the
OFF position to the ON/RUN position. The light
should illuminate for approximately two
seconds. The light should then turn off unless
the parking brake is applied or a brake fault is
detected. If the light does not illuminate, have
the light inspected by an authorized dealer.
The light also will turn on when the parking
brake is applied with the ignition switch in the
ON/RUN position.
NOTE:
This light shows only that the parking brake is
applied. It does not show the degree of brake
application.Door Open Warning Light — If Equipped
This warning light will illuminate when
a door is ajar/open and not fully
closed. This indicator will reflect
which doors are open.
NOTE:
If the vehicle is moving, there will also be a
single chime.
Electric Power Steering Fault Warning Light
This warning light will turn on when
there's a fault with the Electric Power
Steering (EPS) system. Refer to
“Power Steering” in “Starting And
Operating” for further information.
Electronic Throttle Control (ETC) Warning
Light
This warning light will illuminate to
indicate a problem with the Electronic
Throttle Control (ETC) system. If a
problem is detected while the vehicle
is running, the light will either stay on or flash
depending on the nature of the problem. Cycle
the ignition when the vehicle is safely and
completely stopped and the transmission is
placed in the PARK (P) position. The light should
turn off. If the light remains on with the vehicle
running, your vehicle will usually be drivable;
however, see an authorized dealer for service
as soon as possible.
NOTE:
This light may turn on if the accelerator and
brake pedals are pressed at the same time.
If the light continues to flash when the vehicle is
running, immediate service is required and you
may experience reduced performance, an
elevated/rough idle, or engine stall and your
vehicle may require towing. The light will come
on when the ignition is placed in the ON/RUN or
WARNING!
Continued operation with reduced assist
could pose a safety risk to yourself and
others. Service should be obtained as soon
as possible

20_RU_OM_EN_US_t.book Page 142

SAFETY157
NOTE:
The “ESC Activation/Malfunction Indicator
Light” and the “ESC OFF Indicator Light”
come on momentarily each time the ignition
is turned ON.
Each time the ignition is turned ON, the ESC
system will be on even if it was turned off
previously.
The ESC system will make buzzing or clicking
sounds when it is active. This is normal; the
sounds will stop when ESC becomes inactive
following the maneuver that caused the ESC
activation.
The “ESC OFF Indicator Light”
indicates the customer has elected to
have the Electronic Stability Control
(ESC) in a reduced mode.
Hill Start Assist (HSA)
Hill Start Assist (HSA) is designed to mitigate roll
back from a complete stop while on an incline.
If the driver releases the brake while stopped on
an incline, HSA will continue to hold the brake
pressure for a short period. If the driver does not apply the throttle before this time expires,
the system will release brake pressure and the
vehicle will roll down the hill as normal.
The following conditions must be met in order
for HSA to activate:
The feature must be enabled.
The vehicle must be stopped.
The park brake must be off.
The driver door must be closed.
The vehicle must be on a sufficient grade.
The gear selection must match vehicle uphill
direction (i.e., vehicle facing uphill is in
forward gear; vehicle backing uphill is in
REVERSE (R) gear).
HSA will work in REVERSE gear and all
forward gears. The system will not activate if
the transmission is in PARK (P) or NEUTRAL
(N). For vehicles equipped with a manual
transmission, if the clutch is pressed, HSA
will remain active.
WARNING!
There may be situations where the Hill Start
Assist (HSA) will not activate and slight rolling
may occur, such as on minor hills or with a
loaded vehicle, or while pulling a trailer. HSA
is not a substitute for active driving
involvement. It is always the driver’s
responsibility to be attentive to distance to
other vehicles, people, and objects, and most
importantly brake operation to ensure safe
operation of the vehicle under all road
conditions. Your complete attention is always
required while driving to maintain safe control
of your vehicle. Failure to follow these
warnings can result in a collision or serious
personal injury.
4

20_RU_OM_EN_US_t.book Page 157

172SAFETY
Important Safety Precautions
Please pay close attention to the information in
this section. It tells you how to use your restraint
system properly, to keep you and your
passengers as safe as possible.
Here are some simple steps you can take to
minimize the risk of harm from a deploying air
bag:

1. Children 12 years old and under should
always ride buckled up in the rear seat of a
vehicle with a rear seat.

2. A child who is not big enough to wear the vehicle seat belt properly (Refer to “Child
Restraints” in this section for further
information) must be secured in the
appropriate child restraint or
belt-positioning booster seat in a rear
seating position.
3. If a child from 2 to 12 years old (not in a rear-facing child restraint) must ride in the
front passenger seat, move the seat as far
back as possible and use the proper child
restraint (Refer to “Child Restraints” in this
section for further information). 4. Never allow children to slide the shoulder
belt behind them or under their arm.
5. You should read the instructions provided with your child restraint to make sure that
you are using it properly.
6. All occupants should always wear their lap and shoulder belts properly.
7. The driver and front passenger seats should be moved back as far as practical to allow
the front air bags room to inflate.
8. Do not lean against the door or window. If your vehicle has side air bags, and
deployment occurs, the side air bags will
inflate forcefully into the space between
occupants and the door and occupants
could be injured.
9. If the air bag system in this vehicle needs to be modified to accommodate a disabled
person, refer to the “Customer Assistance”
section for customer service contact
information.
Seat Belt Systems
Buckle up even though you are an excellent
driver, even on short trips. Someone on the road
may be a poor driver and could cause a collision
that includes you. This can happen far away
from home or on your own street.
Research has shown that seat belts save lives,
and they can reduce the seriousness of injuries
in a collision. Some of the worst injuries happen
when people are thrown from the vehicle. Seat
belts reduce the possibility of ejection and the
WARNING!
Never place a rear-facing child restraint in
front of an air bag. A deploying passenger
front air bag can cause death or serious
injury to a child 12 years or younger,
including a child in a rear-facing child
restraint.
Never install a rear-facing child restraint in
the front seat of a vehicle. Only use a
rear-facing child restraint in the rear seat. If
the vehicle does not have a rear seat, do
not transport a rear-facing child restraint in
that vehicle.

20_RU_OM_EN_US_t.book Page 172

SAFETY175
(Continued)
Lap/Shoulder Belt Operating Instructions

1. Enter the vehicle and close the door. Sit back and adjust the seat.

2. The seat belt latch plate is above the back of the front seat, and next to your arm in the
rear seat (for vehicles equipped with a rear
seat). Grasp the latch plate and pull out the
seat belt. Slide the latch plate up the
webbing as far as necessary to allow the
seat belt to go around your lap.

Pulling Out The Latch Plate
A seat belt that is buckled into the wrong
buckle will not protect you properly. The lap
portion could ride too high on your body,
possibly causing internal injuries. Always
buckle your seat belt into the buckle
nearest you.
A seat belt that is too loose will not protect
you properly. In a sudden stop, you could
move too far forward, increasing the possi -
bility of injury. Wear your seat belt snugly.
A seat belt that is worn under your arm is
dangerous. Your body could strike the
inside surfaces of the vehicle in a collision,
increasing head and neck injury. A seat belt
worn under the arm can cause internal inju -
ries. Ribs aren’t as strong as shoulder
bones. Wear the seat belt over your
shoulder so that your strongest bones will
take the force in a collision.
WARNING! (Continued)
A shoulder belt placed behind you will not
protect you from injury during a collision.
You are more likely to hit your head in a
collision if you do not wear your shoulder
belt. The lap and shoulder belt are meant to
be used together.
A frayed or torn seat belt could rip apart in
a collision and leave you with no protection.
Inspect the seat belt system periodically,
checking for cuts, frays, or loose parts.
Damaged parts must be replaced immedi-
ately. Do not disassemble or modify the
seat belt system. Seat belt assemblies
must be replaced after a collision.
WARNING! (Continued)
4

20_RU_OM_EN_US_t.book Page 175

SAFETY189
Sitting in the center of the seat with their feet
comfortably on or near the floor
Sitting with their back against the seatback
and the seatback in an upright position

Seated Properly

Lighter Weight Passengers (Including Small
Adults)
When a lighter weight passenger, including a
small adult, occupies the front passenger seat,
the OCS may reduce the inflation rate of the
Passenger Advanced Front Air Bag. This does
not mean that the OCS is working improperly. Do not decrease OR increase the front
passenger’s seated weight on the front
passenger seat
The front passenger’s seated weight must be
properly positioned on the front passenger seat.
Failure to do so may result in serious injury or
death. The OCS determines the most probable
classification of the occupant that it detects.
The OCS will detect the front passenger’s
decreased or increased seated weight, which
may result in an adjusted inflation rate of the
Passenger Advanced Front Air Bag in a collision.
This does not mean that the OCS is working
improperly. Decreasing the front passenger’s
seated weight on the front passenger seat may
result in a reduced-power deployment of the
Passenger Advanced Front Air Bag. Increasing
the front passenger’s seated weight on the front
passenger seat may result in a full-power
deployment of the Passenger Advanced Front
Air Bag.
Examples of improper front passenger seating
include:
The front passenger’s weight is transferred to
another part of the vehicle (like the door, arm
rest or instrument panel).
The front passenger leans forward, sideways,
or turns to face the rear of the vehicle.
The front passenger’s seatback is not in the
full upright position.
The front passenger carries or holds an object
while seated (e.g., backpack, box, etc.).
Objects are lodged under the front passenger
seat.
Objects are lodged between the front
passenger seat and center console.
Accessories that may change the seated
weight on the front passenger seat are
attached to the front passenger seat.
Anything that may decrease or increase the
front passenger’s seated weight.

4

20_RU_OM_EN_US_t.book Page 189

192SAFETY
Knee Impact Bolsters
The Knee Impact Bolsters help protect the
knees of the driver and front passenger, and
position the front occupants for improved
interaction with the front air bags.
Supplemental Driver And Front Passenger
Knee Air Bags
This vehicle is equipped with a Supplemental
Driver Knee Air Bag mounted in the instrument
panel below the steering column and a
Supplemental Passenger Knee Air Bag
mounted in the instrument panel below the
glove compartment. The Supplemental Knee Air
Bags provide enhanced protection during a
frontal impact by working together with the seat
belts, pretensioners, and front air bags.
Supplemental Side Air Bags
Supplemental Seat-Mounted Side Air Bags
(SABs)
This vehicle is equipped with Supplemental
Seat-Mounted Side Air Bags (SABs).
Supplemental Seat-Mounted Side Air Bags
(SABs) are located in the outboard side of the
front seats. The SABs are marked with “SRS
AIRBAG” or “AIRBAG” on a label or on the seat
trim on the outboard side of the seats.
The SABs may help to reduce the risk of
occupant injury during certain side impacts, in
addition to the injury reduction potential
provided by the seat belts and body structure.

Front Supplemental Seat-Mounted Side Air Bag
When the SAB deploys, it opens the seam on
the outboard side of the seatback’s trim cover.
The inflating SAB deploys through the seat
seam into the space between the occupant and
the door. The SAB moves at a very high speed
and with such a high force that it could injure
occupants if they are not seated properly, or if
items are positioned in the area where the SAB
inflates. Children are at an even greater risk of
injury from a deploying air bag.
Supplemental Side Air Bag Inflatable Curtains
(SABICs)
This vehicle is equipped with Supplemental
Side Air Bag Inflatable Curtains (SABICs).
Supplemental Side Air Bag Inflatable Curtains
(SABICs) are located above the side windows.
The trim covering the SABICs is labeled “SRS
AIRBAG” or “AIRBAG.”
WARNING!
Do not drill, cut, or tamper with the knee
impact bolsters in any way.
Do not mount any accessories to the knee
impact bolsters such as alarm lights,
stereos, citizen band radios, etc.
WARNING!
Do not use accessory seat covers or place
objects between you and the Side Air Bags;
the performance could be adversely affected
and/or objects could be pushed into you,
causing serious injury.

20_RU_OM_EN_US_t.book Page 192

194SAFETY
(Continued)
NOTE:
Air bag covers may not be obvious in the interior
trim, but they will open during air bag deploy -
ment.
Rollover Events
Side Air Bags and seat belt pretensioners are
designed to activate in certain rollover events.
The Occupant Restraint Controller (ORC)
determines whether deployment in a particular
rollover event is appropriate, based on the
severity and type of collision. Vehicle damage by
itself is not a good indicator of whether or not
Side Air Bags and seat belt pretensioners
should have deployed. The Side Air Bags and seat belt pretensioners
will not deploy in all rollover events. The rollover
sensing system determines if a rollover event
may be in progress and whether deployment is
appropriate. In the event the vehicle
experiences a rollover or near rollover event,
and deployment is appropriate, the rollover
sensing system will deploy the side air bags and
seat belt pretensioners on both sides of the
vehicle.
The SABICs may help reduce the risk of partial
or complete ejection of vehicle occupants
through side windows in certain rollover or side
impact events.
Air Bag System Components
NOTE:
The Occupant Restraint Controller (ORC) moni
-
tors the internal circuits and interconnecting
wiring associated with electrical Air Bag System
Components listed below:
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
WARNING!
Occupants, including children, who are up
against or very close to Side Air Bags can be
seriously injured or killed. Occupants,
including children, should never lean on or
sleep against the door, side windows, or
area where the side air bags inflate, even if
they are in an infant or child restraint.
Seat belts (and child restraints where
appropriate) are necessary for your protec -
tion in all collisions. They also help keep
you in position, away from an inflating Side
Air Bag. To get the best protection from the
Side Air Bags, occupants must wear their
seat belts properly and sit upright with their
backs against the seats. Children must be
properly restrained in a child restraint or
booster seat that is appropriate for the size
of the child.
WARNING!
Side Air Bags need room to inflate. Do not
lean against the door or window. Sit upright
in the center of the seat.
Being too close to the Side Air Bags during
deployment could cause you to be severely
injured or killed.
Relying on the Side Air Bags alone could
lead to more severe injuries in a collision.
The Side Air Bags work with your seat belt
to restrain you properly. In some collisions,
Side Air Bags won’t deploy at all. Always
wear your seat belt even though you have
Side Air Bags.
WARNING! (Continued)

20_RU_OM_EN_US_t.book Page 194

196SAFETY
Enhanced Accident Response System
In the event of an impact, if the communication
network remains intact, and the power remains
intact, depending on the nature of the event,
the ORC will determine whether to have the
Enhanced Accident Response System perform
the following functions:
Cut off fuel to the engine (if equipped).
Cut off battery power to the electric motor (if
equipped).
Flash hazard lights as long as the battery has
power.
Turn on the interior lights, which remain on
as long as the battery has power or for
15 minutes from the intervention of the
Enhanced Accident Response System.
Unlock the power door locks. Your vehicle may also be designed to perform
any of these other functions in response to the
Enhanced Accident Response System:
Turn off the Fuel Filter Heater, Turn off the
HVAC Blower Motor, Close the HVAC Circula
-
tion Door
Cut off battery power to the:
Engine
Electric Motor (if equipped)
Electric power steering
Brake booster
Electric park brake
Automatic transmission gear selector
Horn
Front wiper
Headlamp washer pump NOTE:

After an accident, remember to cycle the ignition
to the STOP (OFF/LOCK) position and remove the
key from the ignition switch to avoid draining the
battery. Carefully check the vehicle for fuel leaks
in the engine compartment and on the ground
near the engine compartment and fuel tank
before resetting the system and starting the
engine. If there are no fuel leaks or damage to
the vehicle electrical devices (e.g. headlights)
after an accident, reset the system by following
the procedure described below. If you have any
doubt, contact an authorized dealer.

Enhanced Accident Response System Reset
Procedure
If applicable, refer to the “Hybrid Supplement”
for additional information.
In order to reset the Enhanced Accident
Response System functions after an event, the
ignition switch must be changed from ignition
START or ON/RUN to ignition OFF. Carefully
check the vehicle for fuel leaks in the engine
compartment and on the ground near the
engine compartment and fuel tank before
resetting the system and starting the engine.

20_RU_OM_EN_US_t.book Page 196

216SAFETY
SAFETY TIPS
Transporting Passengers
NEVER TRANSPORT PASSENGERS IN THE
CARGO AREA.
Exhaust Gas The best protection against carbon monoxide
entry into the vehicle body is a properly
maintained engine exhaust system.
Whenever a change is noticed in the sound of
the exhaust system, when exhaust fumes can
be detected inside the vehicle, or when the
underside or rear of the vehicle is damaged,
have a competent mechanic inspect the
complete exhaust system and adjacent body
areas for broken, damaged, deteriorated, or
mispositioned parts. Open seams or loose
connections could permit exhaust fumes to
seep into the passenger compartment. In
addition, inspect the exhaust system each time
the vehicle is raised for lubrication or oil
change. Replace as required.
WARNING!
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
It is extremely dangerous to ride in a cargo
area, inside or outside of a vehicle. In a
collision, people riding in these areas are
more likely to be seriously injured or killed.
Do not allow people to ride in any area of
your vehicle that is not equipped with seats
and seat belts.
Be sure everyone in your vehicle is in a seat
and using a seat belt properly.
WARNING!
Exhaust gases can injure or kill. They contain
carbon monoxide (CO), which is colorless and
odorless. Breathing it can make you
unconscious and can eventually poison you.
To avoid breathing (CO), follow these safety
tips:
Do not run the engine in a closed garage or
in confined areas any longer than needed
to move your vehicle in or out of the area.
If you are required to drive with the trunk/
liftgate/rear doors open, make sure that all
windows are closed and the climate control
BLOWER switch is set at high speed. DO
NOT use the recirculation mode.
If it is necessary to sit in a parked vehicle
with the engine running, adjust your
heating or cooling controls to force outside
air into the vehicle. Set the blower at high
speed.

20_RU_OM_EN_US_t.book Page 216