service CHRYSLER PACIFICA 2021 User Guide

100GETTING TO KNOW YOUR VEHICLE
HANDS-FREE LIFTGATE — IF EQUIPPED

Hands-Free Liftgate Activation Zone

To open the liftgate using hands-free activation,
use a straight in and out kicking motion under the
vehicle activation zone in the general location
below the liftgate door handle. Do not move your
foot sideways or in a sweeping motion or the
sensors may not detect the motion.
Vehicles Equipped With A Trailer Tow Package
NOTE:If your vehicle is equipped with the Trailer Tow
Package, the hands-free activation zone(s) for the
Power Liftgate will be located on the left and right
side of the receiver. Use a straight kicking motion
under either activation zone to open the
Hands-Free Liftgate.
Hands-Free Liftgate Trailer Tow Activation Zones

When a valid kicking motion is completed, the
liftgate will chime, the hazard lights will flash and
the liftgate will open after approximately one
second. This assumes all options are enabled in
the Uconnect system.
NOTE:Opening the Hands-Free Liftgate requires a valid
Passive Entry key fob within 5 ft (1.5 m) of the door
handle. If a valid Passive Entry key fob is not within
5 ft (1.5 m), the liftgate will not respond to any
kicks.
NOTE:
The Hands-Free Liftgate will only operate when
the transmission is in PARK.
If anything obstructs the Hands-Free Liftgate
while it is opening or closing, the liftgate will
automatically reverse to the closed position,
provided it meets sufficient resistance.
There are pinch sensors attached to the side of
the liftgate opening. Light pressure anywhere
along these strips will cause the liftgate to
return to the open position.
If the power liftgate encounters multiple
obstructions within the same cycle, the system
will automatically stop. If this occurs, the liftgate
must be operated manually.
The power liftgate will release, but not power
open, in temperatures below −12°F (−24°C).
Be sure to remove any buildup of snow or ice
from the liftgate before opening the liftgate.
If the liftgate is left open for an extended period
of time, the liftgate may need to be closed
manually to reset power liftgate functionality.
CAUTION!
The Hands-Free Liftgate feature may be turned
on or off in Uconnect Settings. The Hands-Free
Liftgate feature should be turned off during
jacking, tire changing, and vehicle service
Ú page 189.

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102GETTING TO KNOW YOUR VEHICLE
(Continued) The vacuum will operate in two modes:
Ignition in the ACC position:
Engine remains
off, and vacuum usage is limited to 10 minutes.
Ignition in the START position: Engine is
running, and vacuum usage is unlimited until
the vehicle’s battery level falls below 60%.
NOTE:The vacuum will not operate when the ignition is in
the OFF position, or in the ON/RUN position with
the engine off. For more information on ignition
positions, see Ú page 17.
WARNING!
To reduce the risk of fire, serious injury or death:
 Do not use vacuum while vehicle
is in motion or while driving.
Do not vacuum wet surfaces or any liquids.
Do not use to vacuum up anything outside of
the vehicle.
 Do not vacuum any flammable
liquids, such as gasoline, or use
around explosive vapors. Vapors
from flammable liquids may form
an explosive mixture with air and can be
ignited by heat, sparks, or flames. Vapors may
travel to a source of ignition and explode.
Do not vacuum anything that is burning or
smoking, such as cigarettes, matches, or hot
ashes/embers.
Do not allow to be used as a toy. Close atten -
tion is necessary when used by or near chil -
dren.
Do not leave the vacuum running while unat -
tended.
Use only as described in this manual. Use only
attachments provided with your vehicle.
Do not put any object into openings. Do not
use with any opening blocked; keep free of
dust, lint, hair, and anything that may reduce
air flow.
Do not vacuum toxic material such as chlorine
bleach, ammonia, drain cleaner, etc.
Do not vacuum hard or sharp objects such as
glass, nails, screws, coins, etc.
Keep hair, loose clothing, fingers, and all parts
of body away from openings and moving parts.
Only use with filter in place. Periodically check
that the filter is in place and in good condition.
WARNING!WARNING!
This equipment incorporates parts such as
switches, motors, or the like that tend to
produce arcs or sparks that can cause an
explosion. When using your vacuum near
gasoline-dispensing equipment or service
stations, park vehicle at least 20 ft (6 m) away
from the exterior enclosure of any dispensing
pump. The vacuum is mounted more than
18 inches (45 cm) above ground level in your
vehicle.

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GETTING TO KNOW YOUR VEHICLE105
5. When finished, push power button to turn vacuum off and store vacuum hose and any
attachments.
6. Before exiting the vehicle:
If the ignition is in the ACC position, push
the START/STOP ignition button to place
ignition in the OFF position, remove key fob
from the vehicle, and lock the vehicle.
If the engine is running, raise all of the
windows, push the START/STOP ignition
button to place ignition in the OFF position,
remove key fob from the vehicle, close all of
the doors and the liftgate and lock the
vehicle. Vacuum Troubleshooting
DO NOT use with any opening blocked. If an
object becomes lodged in the hose, attempt to
fully extend the hose in a straight line while the
vacuum motor is running. If this does not
dislodge the object, turn the vacuum OFF and
remove the hose from the vehicle following the
removal instructions below. If the filter is
clogged, follow the emptying debris bin proce
-
dure and lightly tap the filter on the collection
bin to remove any collected debris from the
filter. Both the bin and the filter can be rinsed
with water if needed. To avoid mold and stale
odors, allow both to dry completely before rein -
stalling in your vehicle. If the filter has tears,
holes or other damage and needs to be
replaced, please contact an authorized dealer.
If there are any other issues with your vacuum,
contact an authorized dealer. Your vacuum has
no user serviceable parts.
Debris Bin
The debris bin is located behind the access panel
behind the third row seat on the driver’s side.
To Empty

1. Push power button to turn vacuum OFF.

2. Open the access panel by pulling the finger grip towards you and then pull downward.
Vacuum System Access Panel

3. Twist the release knob counterclockwise and pull the bin towards you.

Debris Bin Release Knob

WARNING!
This equipment incorporates parts such as
switches, motors, or the like that tend to
produce arcs or sparks that can cause an
explosion. When using your vacuum near
gasoline-dispensing equipment or service
stations, park vehicle at least 20 ft (6 m) away
from the exterior enclosure of any dispensing
pump. The vacuum is mounted more than
18 inches (45 cm) above ground level in your
vehicle.
2

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112GETTING TO KNOW YOUR INSTRUMENT PANEL
INSTRUMENT CLUSTER DESCRIPTIONS

1. Tachometer

Indicates the engine speed in revolutions
per minute (RPM x 1000).
2. Instrument Cluster Display
When the appropriate conditions exist, this
display shows the instrument cluster
display messages Ú page 113.
The display shows one of the main menu
items after the ignition is turned/placed on.
3. Speedometer
Indicates vehicle speed.
4. Temperature Gauge
The temperature gauge shows engine
coolant temperature. Any reading within the
normal range indicates that the engine
cooling system is operating satisfactorily.
The gauge can indicate a higher tempera -
ture when driving in hot weather or up
mountain grades. It should not be allowed
to exceed the upper limits of the normal
operating range. 5. Fuel GaugeThe gauge shows the level of fuel in the fuel
tank when the ignition switch is in the ON/
RUN position.
 The fuel pump symbol points to
the side of the vehicle where the
fuel door is located.
NOTE:The hard telltales will illuminate for a bulb check
when the ignition is first cycled.
INSTRUMENT CLUSTER DISPLAY
Your vehicle is equipped with an instrument cluster
display, which offers useful information to the
driver. With the ignition in the OFF position (and the
key removed, for vehicles with mechanical key),
opening/closing of a door will activate the display
for viewing, and display the total miles or
kilometers in the odometer. Your instrument
cluster display is designed to display important
information about your vehicle’s systems and
features. Using a driver interactive display located
on the instrument panel, your instrument cluster
display can show you how systems are working and
give you warnings when they are not. The steering
wheel mounted controls allow you to scroll through
and enter the main menus and submenus. You can
access the specific information you want and
make selections and adjustments.
WARNING!
Driving with a hot engine cooling system could
damage your vehicle. If the temperature gauge
reaches “H” pull over and stop the vehicle. Idle
the vehicle with the air conditioner turned off
until the gauge drops back into the normal range
and is no longer red. If the gauge remains on the
“H”, turn the engine off immediately and call an
authorized dealer for service.
WARNING!
A hot engine cooling system is dangerous. You or
others could be badly burned by steam or boiling
coolant. You may want to call an authorized
dealer for service if your vehicle overheats
Ú page 342.

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116GETTING TO KNOW YOUR INSTRUMENT PANEL
INSTRUMENT CLUSTER DISPLAY MENU
I
TEMS
The instrument cluster display can be used to view
the main menu items for several features. Use the
up and down arrow buttons to scroll through
the driver interactive display menu options until
the desired menu is reached Ú page 113.
NOTE:The instrument cluster display menu items display
in the center of the instrument cluster. Menu items
may vary depending on your vehicle features.
Speedometer
Push and release the up or down arrow
button until Speedometer is highlighted in the
instrument cluster display. Push and release the
OK button to toggle between MPH and km/h.
Vehicle Info
Push and release the up or down arrow
button until Vehicle Info is highlighted in the
instrument cluster display. Push the left or
right arrow button to scroll through the
following information submenus. Tire Pressure
If tire pressure is
OK for all tires, a vehicle ICON is
displayed with tire pressure values in each corner
of the ICON.
If one or more tires have low pressure, “Inflate Tire
To XX” is displayed with the vehicle ICON, and the
tire pressure values in each corner of the ICON with
the pressure value of the low tire displayed in a
different color than the other tire pressure value.
If the Tire Pressure system requires service,
“Service Tire Pressure System” is displayed.
Tire PSI is an information only function and cannot
be reset Ú page 247.
Coolant Temp
Displays the actual coolant temperature.
Transmission Temp
Displays the actual transmission temperature.
Oil Temp
Displays the actual oil temperature.
Oil Pressure
Displays the actual oil pressure.
Oil Life
Displays the remaining engine oil life as a
percentage. To reset the Oil Life, you must hold the
OK button.
The “Hold OK to Reset” instruction will be
displayed at all times, but the following conditions
will need to be met in order to reset Oil Life:
The ignition must be in the ON/RUN position
If the conditions are met, holding the OK button will
reset the gauge and the numeric display will return
to 100%.
If the conditions are not met, a pop-up message
will display for five seconds, describing the
required conditions, and then the Oil Life screen
will reappear.
Battery Voltage
Displays the actual battery voltage.
Engine Hours — If Equipped
Displays the number of hours of engine operation.
Driver Assist
Push and release the up or down arrow
button until the Driver Assist display icon is
highlighted in the instrument cluster display.

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122GETTING TO KNOW YOUR INSTRUMENT PANEL
Loss of the battery charge may indicate one or
more of the following conditions:
The charging system cannot deliver enough
electrical power to the vehicle system because
the electrical loads are larger than the capability
of charging system. The charging system is still
functioning properly.
Turning on all possible vehicle electrical loads
(e.g. HVAC to max settings, exterior and interior
lights, overloaded power outlets +12 Volts,
150W, USB ports) during certain driving condi -
tions (city driving, towing, frequent stopping).
Installing options like additional lights, upfitter
electrical accessories, audio systems, alarms
and similar devices.
Unusual driving cycles (short trips separated by
long parking periods).
The vehicle was parked for an extended period
of time (weeks, months).
The battery was recently replaced and was not
charged completely.
The battery was discharged by an electrical load
left on when the vehicle was parked.
The battery was used for an extended period
with the engine not running to supply radio,
lights, chargers, +12 Volt portable appliances
like vacuum cleaners, game consoles and
similar devices. What to do when an electrical load reduction
action message is present (“Battery Saver On” or
“Battery Saver Mode”)
During a trip:
Reduce power to unnecessary loads if possible:
Turn off redundant lights (interior or exte
-
rior)
Check what may be plugged in to power
outlets +12 Volts, 150W, USB ports
Check HVAC settings (blower, temperature)
Check the audio settings (volume)
After a trip:
Check if any aftermarket equipment was
installed (additional lights, upfitter electrical
accessories, audio systems, alarms) and review
specifications if any (load and Ignition Off Draw
currents).
Evaluate the latest driving cycles (distance,
driving time and parking time).
The vehicle should have service performed if
the message is still present during consecutive
trips and the evaluation of the vehicle and
driving pattern did not help to identify the cause.
TRIP COMPUTER
The Trip Computer is located in the instrument
cluster display. Push and release the up or
down arrow button until “Trip Info” is
highlighted in the instrument cluster display.
Navigate between Trip A or Trip B by using the
right and left arrow buttons.
For each trip the following information will be
displayed:
Trip A
Shows the total distance traveled for Trip A
since the last reset.
Shows the Average MPG for Trip A since the last
reset.
Shows the elapsed time traveled for Trip A since
the last reset. Elapsed time will increment when
the ignition switch is in the ON or START posi -
tion.

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124GETTING TO KNOW YOUR INSTRUMENT PANEL
NOTE:The light may flash momentarily during sharp
cornering maneuvers, which change fluid level
conditions. The vehicle should have service
performed, and the brake fluid level checked.
If brake failure is indicated, immediate repair is
necessary.
Vehicles equipped with the Anti-Lock Brake System
(ABS) are also equipped with Electronic Brake
Force Distribution (EBD). In the event of an EBD
failure, the Brake Warning Light will turn on along
with the ABS Light. Immediate repair to the ABS
system is required.
Operation of the Brake Warning Light can be
checked by turning the ignition switch from the OFF
position to the ON/RUN position. The light should
illuminate for approximately two seconds. The light
should then turn off unless the parking brake is
applied or a brake fault is detected. If the light does
not illuminate, have the light inspected by an
authorized dealer. The light also will turn on when the parking brake
is applied with the ignition switch in the ON/RUN
position.
NOTE:This light shows only that the parking brake is
applied. It does not show the degree of brake appli
-
cation.
Door Open Warning Light — If Equipped
This warning light will illuminate when a
door is ajar/open and not fully closed.
This indicator will reflect which doors are
open.
NOTE:If the vehicle is moving, there will also be a single
chime.
Electric Power Steering Fault Warning
Light
This warning light will turn on when
there's a fault with the Electric Power
Steering (EPS) system Ú page 144.
Electronic Throttle Control (ETC) Warning
Light
This warning light will illuminate to
indicate a problem with the ETC system.
If a problem is detected while the vehicle
is running, the light will either stay on or
flash depending on the nature of the problem.
Cycle the ignition when the vehicle is safely and
completely stopped and the transmission is placed
in the PARK (P) position. The light should turn off.
If the light remains on with the vehicle running,
your vehicle will usually be drivable; however, see
an authorized dealer for service as soon as
possible.
NOTE:This light may turn on if the accelerator and brake
pedals are pressed at the same time.
If the light continues to flash when the vehicle is
running, immediate service is required and you
may experience reduced performance, an
elevated/rough idle, or engine stall and your
vehicle may require towing. The light will come
on when the ignition is placed in the ON/RUN or
ACC/ON/RUN position and remain on briefly as a
bulb check. If the light does not come on during
starting, have the system checked by an
authorized dealer.
WARNING!
Driving a vehicle with the red brake light on is
dangerous. Part of the brake system may have
failed. It will take longer to stop the vehicle. You
could have a collision. Have the vehicle checked
immediately.
WARNING!
Continued operation with reduced assist could
pose a safety risk to yourself and others. Service
should be obtained as soon as possible.

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GETTING TO KNOW YOUR INSTRUMENT PANEL125
Engine Coolant Temperature Warning
Light
This warning light warns of an
overheated engine condition. If the
engine coolant temperature is too high,
this indicator will illuminate and a single
chime will sound. If the temperature reaches the
upper limit, a continuous chime will sound for four
minutes or until the engine is able to cool;
whichever comes first.
If the light turns on while driving, safely pull over
and stop the vehicle. If the Air Conditioning (A/C)
system is on, turn it off. Also, shift the transmission
into NEUTRAL (N) and idle the vehicle. If the
temperature reading does not return to normal,
turn the engine off immediately and call for service
Ú page 321.
Hood Open Warning Light
This warning light will illuminate when the
hood is left open and not fully closed.
NOTE:If the vehicle is moving, there will also be a single
chime.
Liftgate Open Warning Light
This warning light will illuminate when the
liftgate is open.
NOTE:If the vehicle is moving, there will also be a single
chime.
Oil Pressure Warning Light
This warning light will illuminate to
indicate low engine oil pressure. If the
light turns on while driving, stop the
vehicle, shut off the engine as soon as
possible, and contact an authorized dealer. A
chime will sound when this light turns on.
Do not operate the vehicle until the cause is
corrected. This light does not indicate how much oil
is in the engine. The engine oil level must be
checked under the hood.
Oil Temperature Warning Light
This warning light will illuminate to
indicate the engine oil temperature is
high. If the light turns on while driving,
stop the vehicle and shut off the engine
as soon as possible. Wait for oil temperature to
return to normal levels.
Seat Belt Reminder Warning Light
This warning light indicates when the
driver or passenger seat belt is
unbuckled. When the ignition is first
placed in the ON/RUN or ACC/ON/RUN
position and if the driver’s seat belt is unbuckled,
a chime will sound and the light will turn on. When
driving, if the driver or front passenger seat belt remains unbuckled, the Seat Belt Reminder Light
will flash or remain on continuously and a chime
will sound Ú
page 250.
Transmission Temperature Warning Light
This warning light will illuminate to warn
of a high transmission fluid temperature.
This may occur with strenuous usage
such as trailer towing. If this light turns
on, stop the vehicle and run the engine at idle or
slightly faster, with the transmission in PARK (P) or
NEUTRAL (N), until the light turns off. Once the light
turns off, you may continue to drive normally.
WARNING!
If you continue operating the vehicle when the
Transmission Temperature Warning Light is
illuminated you could cause the fluid to boil over,
come in contact with hot engine or exhaust
components and cause a fire.
CAUTION!
Continuous driving with the Transmission
Temperature Warning Light illuminated will
eventually cause severe transmission damage
or transmission failure.
3

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126GETTING TO KNOW YOUR INSTRUMENT PANEL
Vehicle Security Warning Light —
If Equipped
This warning light will flash at a fast rate
for approximately 15 seconds when the
vehicle security system is arming, and
then will flash slowly until the vehicle is
disarmed.
YELLOW WARNING LIGHTS
Adaptive Cruise Control (ACC) Fault
Warning Light — If Equipped
This warning light will illuminate to
indicate a fault in the ACC system.
Contact a local authorized dealer for
service Ú page 149.
Electronic Park Brake Warning Light
This warning light will illuminate to
indicate the Electronic Park Brake is not
functioning properly and service is
required. Contact an authorized dealer.
Anti-Lock Brake System (ABS) Warning
Light
This warning light monitors the ABS. The
light will turn on when the ignition is
placed in the ON/RUN or ACC/ON/RUN
position and may stay on for as long as
four seconds. If the ABS light remains on or turns on while
driving, then the Anti-Lock portion of the brake
system is not functioning and service is required as
soon as possible. However, the conventional brake
system will continue to operate normally,
assuming the Brake Warning Light is not also on.
If the ABS light does not turn on when the ignition
is placed in the ON/RUN or ACC/ON/RUN position,
have the brake system inspected by an authorized
dealer.
Electronic Stability Control (ESC) Active
Warning Light — If Equipped
This warning light will indicate when the
ESC system is Active. The ESC Indicator
Light in the instrument cluster will come
on when the ignition is placed in the ON/
RUN or ACC/ON/RUN position, and when ESC is
activated. It should go out with the engine running.
If the ESC Indicator Light comes on continuously
with the engine running, a malfunction has been
detected in the ESC system. If this warning light
remains on after several ignition cycles, and the
vehicle has been driven several miles (kilometers)
at speeds greater than 30 mph (48 km/h), see an
authorized dealer as soon as possible to have the
problem diagnosed and corrected.
The ESC OFF Indicator Light and the ESC Indi -
cator Light come on momentarily each time the
ignition is placed in the ON/RUN or ACC/ON/
RUN position.
The ESC system will make buzzing or clicking
sounds when it is active. This is normal; the
sounds will stop when ESC becomes inactive.
This light will come on when the vehicle is in an
ESC event.
Electronic Stability Control (ESC) OFF
Warning Light — If Equipped
This warning light indicates the ESC is off.
Each time the ignition is turned to ON/
RUN or ACC/ON/RUN, the ESC system
will be on, even if it was turned off
previously.
Low Fuel Warning Light
When the fuel level reaches
approximately 1.85 gal (7 L) this warning
light will turn on, and remain on until fuel
is added.
A single warning chime will sound with Low Fuel
Warning.

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GETTING TO KNOW YOUR INSTRUMENT PANEL127
Low Washer Fluid Warning Light —
If Equipped
This warning light will illuminate when the
windshield washer fluid is low.
Service LaneSense Warning Light —
If Equipped
This warning light will illuminate when the
LaneSense system is not operating and
requires service. Please see an
authorized dealer.
LaneSense Warning Light — If Equipped
The LaneSense Warning Light will be
solid yellow when the vehicle is
approaching a lane marker. The warning
light will flash when the vehicle is
crossing the lane marker Ú page 168.
Engine Check/Malfunction Indicator
Warning Light
The Engine Check/Malfunction Indicator
Light (MIL) is a part of an Onboard
Diagnostic System called OBD II that
monitors engine and automatic
transmission control systems. This warning light will illuminate when the ignition is in the ON/RUN
position before engine start. If the bulb does not
come on when turning the ignition switch from OFF
to ON/RUN, have the condition checked promptly.
Certain conditions, such as a loose or missing gas
cap, poor quality fuel, etc., may illuminate the light
after engine start. The vehicle should be serviced if
the light stays on through several typical driving
styles. In most situations, the vehicle will drive
normally and will not require towing.
When the engine is running, the MIL may flash to
alert serious conditions that could lead to
immediate loss of power or severe catalytic
converter damage. The vehicle should be serviced
by an authorized dealer as soon as possible if this
occurs.
Service AWD Warning Light — If Equipped
This telltale will turn on to indicate that
the All Wheel Drive (AWD) system is not
functioning properly and that service is
required. Contact an authorized dealer.
Service Automatic Emergency Braking
(AEB) Warning Light — If Equipped
This warning light will illuminate to
indicate a fault in the AEB Warning
System. Contact an authorized dealer for
service Ú
page 244.
Service Stop/Start System Warning Light —
If Equipped
This warning light will illuminate when the
Stop/Start system is not functioning
properly and service is required. Contact
an authorized dealer for service
Úpage 145.
WARNING!
A malfunctioning catalytic converter, as
referenced above, can reach higher
temperatures than in normal operating
conditions. This can cause a fire if you drive
slowly or park over flammable substances such
as dry plants, wood, cardboard, etc. This could
result in death or serious injury to the driver,
occupants or others.
CAUTION!
Prolonged driving with the Malfunction Indicator
Light (MIL) on could cause damage to the
vehicle control system. It also could affect fuel
economy and driveability. If the MIL is flashing,
severe catalytic converter damage and power
loss will soon occur. Immediate service is
required.
3

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