uconnect CHRYSLER PACIFICA 2021 Manual PDF

296IN CASE OF EMERGENCY
(Continued)
ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and you
will be connected to a representative for assis-
tance. Roadside Assistance will know what
vehicle is being driven and its location. Addi-
tional fees may apply for roadside assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
Uconnect Customer Care - Total support for
Radio, Phone and NAV issues.
SOS Call

1. Push the SOS Call button on the Rearview Mirror.

NOTE:In case the SOS Call button is pushed in error,
there will be a 10 second delay before the SOS Call
system initiates a call to a SOS operator. To cancel
the SOS Call connection, push the SOS call button
on the Rearview Mirror or press the cancellation
button on the Device Screen. Termination of the
SOS Call will turn off the green LED light on the
Rearview Mirror. 2. The LED light located between the SOS and
ASSIST buttons on the Rearview Mirror will
turn green once a connection to a SOS
operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system
may transmit the following important vehicle
information to a SOS operator:
Indication that the occupant placed a SOS
Call
The vehicle brand
The last known GPS coordinates of the
vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system to
determine if additional assistance is needed.
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Once a connection is made between the
vehicle’s SOS Call system and the SOS oper -
ator, the SOS operator may be able to open
a voice connection with the vehicle to deter -
mine if additional assistance is needed.
Once the SOS operator opens a voice
connection with the vehicle’s SOS Call
system, the operator should be able to
speak with you or other vehicle occupants
and hear sounds occurring in the vehicle.
The vehicle’s SOS Call system will attempt
to remain connected with the SOS operator
until the SOS operator terminates the
connection.
5. The SOS operator may attempt to contact appropriate emergency responders and
provide them with important vehicle
information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
WARNING!
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice
contact from an Emergency Services Agent. All
occupants should exit the vehicle immediately
and move to a safe location.

21_RUP_OM_EN_USC_t.book Page 296

IN CASE OF EMERGENCY297
(Continued)
SOS Call System Limitations
Vehicles sold in Mexico
DO NOT have SOS Call
system capabilities.
SOS or other emergency line operators in Mexico
may not answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any
of the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The Rearview Mirror light located between the
SOS and ASSIST buttons will continuously be
illuminated red.
The Device Screen will display the following
message “Vehicle device requires service.
Please contact an authorized dealer.”
An In-Vehicle Audio message will state “Vehicle
device requires service. Please contact an
authorized dealer.” Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may prevent
or stop the SOS Call system operation. These
include, but are not limited to, the following
factors:
The ignition is in the OFF position
The vehicle’s electrical systems are not intact
The SOS Call system software and/or hardware
are damaged during a crash
The vehicle battery loses power or becomes
disconnected during a vehicle crash
Never place anything on or near the vehicle’s
operable network and GPS antennas. You
could prevent operable network and GPS
signal reception, which can prevent your
vehicle from placing an emergency call. An
operable network and GPS signal reception is
required for the SOS Call system to function
properly.
The SOS Call system is embedded into the
vehicle’s electrical system. Do not add after
-
market electrical equipment to the vehicle’s
electrical system. This may prevent your
vehicle from sending a signal to initiate an
emergency call. To avoid interference that can
cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile
radio, CB radio, data recorder, etc.) to your
vehicle’s electrical system or modify the
antennas on your vehicle. IF YOUR VEHICLE
LOSES BATTERY POWER FOR ANY REASON
(INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT
OPERATE.
Modifications to any part of the SOS Call
system could cause the air bag system to fail
when you need it. You could be injured if the
air bag system is not there to help protect you.
WARNING!
WARNING!
Ignoring the Rearview Mirror light could mean
you will not have SOS Call services. If the Rear -
view Mirror light is illuminated, have an autho -
rized dealer service the SOS Call system
immediately.
The Occupant Restraint Control module turns
on the air bag Warning Light on the instrument
panel if a malfunction in any part of the
system is detected. If the Air Bag Warning
Light is illuminated, have an authorized dealer
service the Occupant Restraint Control system
immediately.
WARNING!
7

21_RUP_OM_EN_USC_t.book Page 297

324IN CASE OF EMERGENCY
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial towing service.
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow bars
and other equipment designed for this purpose,
following equipment manufacturer’s instructions.
Use of safety chains is mandatory. Attach a tow bar
or other towing device to main structural members
of the vehicle, not to fascia/bumper or associated
brackets. State and local laws regarding vehicles
under tow must be observed.
NOTE:
You must ensure that the Auto Park Brake
feature is disabled before towing this vehicle (if
rear wheels are on the ground), to avoid inadver -
tent Electric Park Brake (EPB) engagement. The
Auto Park Brake feature is enabled or disabled
via the customer programmable features in the
Uconnect Settings.
Vehicles with a discharged battery or total elec -
trical failure when the EPB is engaged, will need
a wheel dolly or jack to raise the rear wheels off
the ground when moving the vehicle onto a
flatbed. FCA US LLC recommends towing your vehicle with
all four wheels
OFF the ground using a flatbed.
If flatbed equipment is not available, this vehicle
must be towed with the front wheels OFF the
ground (using a towing dolly, or wheel lift
equipment with the front wheels raised).
NOTE:Ensure that the Electric Park Brake is released,
and remains released, while being towed.
Towing Condition
Wheels OFF The GroundFWD MODELSAWD MODELS
Flat Tow NONENOT ALLOWEDNOT ALLOWED
Wheel Lift Or Dolly Tow Front
ACCEPTABLE METHODNOT ALLOWED
Rear NOT ALLOWEDNOT ALLOWED
Flatbed ALLBEST METHODBEST METHOD
CAUTION!
Towing this vehicle in violation of the above
requirements can cause severe transmission
damage. Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.

21_RUP_OM_EN_USC_t.book Page 324

SERVICING AND MAINTENANCE351
F59 30 Amp Pink –Trailer Tow Receptacle *
F60 –20 Amp Yellow Rear Cargo Pwr Outlet
F61 –20 Amp YellowTrailer Tow Right Stop/Turn *
F62 –20 Amp Yellow Power Transfer Unit *
F63 –20 Amp Yellow Trailer Tow Left Stop/Turn *
F64 –15 Amp Blue RT HID Headlamp *
F65 ––Not Used
F66 –15 Amp Blue Cluster
F67 –10 Amp RedHaptic Lane Feedback Module (HALF)
/ Parktronics System (PTS) / Drivers Assist System Module (DASM)
F68 ––Not Used
F69 ––Not Used
F70 ––Not Used
F71 –20 Amp Yellow Horn
F72 –10 Amp Red Heated Mirror *
F73 30 Amp Pink –Rear Defroster
F74 20 Amp Blue –Trailer Tow Backup Lights*
F75 –5 Amp TanOverhead Console / RR Center Stack
F76 –20 Amp Yellow Uconnect / Center Display /
Telematics
Cavity Cartridge Fuse Blade FuseDescription
* If Equipped
8

21_RUP_OM_EN_USC_t.book Page 351

396 T
Telescoping Steering Column
.......................... 30Temperature Control, Automatic (ATC)............ 81Tie Down Hooks, Cargo.................................. 101Tilt Steering Column........................................ 30Time Delay Headlight..................................................... 63Tire And Loading Information Placard........... 360Tire Markings................................................. 356Tire Safety Information.................................. 355Tire Service Kit.................................... 306, 312Tire Stowage.................................................. 306Tires..........................293, 363, 367, 368, 372Aging (Life Of Tires)................................... 366Air Pressure............................................... 363Chains....................................................... 370Changing................................................... 298Compact Spare......................................... 368General Information............... 363, 367, 368High Speed................................................ 364Inflation Pressure...................................... 363Jacking............................................ 298, 301Life Of Tires............................................... 366Load Capacity............................................ 360Pressure Monitoring System(TPMS)........................................ 128, 247
Quality Grading......................................... 372Radial....................................................... 364Replacement............................................ 366Rotation.................................................... 372Safety.............................................. 355, 363Sizes......................................................... 357Snow Tires................................................ 367Spare Tires....................299, 367, 368, 369Spinning................................................... 365Trailer Towing........................................... 183Tread Wear Indicators.............................. 365Wheel Nut Torque..................................... 377To Open Hood.................................................. 97Tongue Weight/Trailer Weight...................... 182Towing.......................................................... 177Disabled Vehicle....................................... 324Guide........................................................ 179Recreational............................................. 185Weight...................................................... 179Towing Behind A Motorhome........................ 185Traction......................................................... 186Traction Control............................................ 239Trailer Sway Control (TSC)............................. 240Trailer Towing............................................... 177Hitches..................................................... 179
Minimum Requirements........................... 182Tips........................................................... 184Trailer And Tongue Weight........................ 182Wiring....................................................... 183Trailer Towing Guide..................................... 179Trailer Weight................................................ 179TransaxleAutomatic................................................. 139Operation.................................................. 139Transmission................................................. 141Automatic........................................ 141, 345Maintenance............................................ 345Transporting Pets.......................................... 292Tread Wear Indicators................................... 365Turn Signals.................................. 63, 129, 355
U
UconnectTheater
..................................................... 214Uconnect 4C/4C Nav With 8.4-Inch
Display.......................................................... 189Uconnect SettingsCustomer Programmable Features..............24Passive Entry Programming.........................24Umbrella Holder...............................................84Uniform Tire Quality Grades.......................... 372Unleaded Gasoline........................................ 378Untwisting Procedure, Seat Belt.................... 254USB..................................................................87

21_RUP_OM_EN_USC_t.book Page 396

WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway motor vehicle can
expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which are known to
the State of California to cause cancer and birth defects or other reproductive harm. To minimize exposure,
avoid breathing exhaust, do not idle the engine except as necessary, service your vehicle in a well-ventilated area
and wear gloves or wash your hands frequently when servicing your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may also include a
description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and equipment described in this manual that
are not on this vehicle. FCA US LLC reserves the right to make changes in design and specifications, and/or make additions to or improvements to its products without imposing
any obligation upon itself to install them on products previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/ Uconnect manuals and Warranty
Booklet can be found by visiting the website on the back cover.
U.S. Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling 1-800-247-9753 or by
contacting your dealer. Replacement kits can be purchased by visiting www.techauthority.com.
Canadian Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet or purchase a replacement
kit by calling 1-800-387-1143 or by contacting your dealer. The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in an accident and personal injury.
FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the road. Use of any electrical devices,
such as cellular telephones, computers, portable radios, vehicle navigation or other devices, by the driver while the vehicle is moving is dangerous and could lead to a serious
accident. Texting while driving is also dangerous and should never be done while the vehicle is moving. If you find yourself unable to devote your full attention to vehicle
operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of cellular telephones or texting while driving. It is always the driver’s
responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Chrysler
brand vehicle and to provide a convenient reference source for common questions.
Not all features shown in this manual may apply to your vehicle. For additional information, visit mopar.com/om (U.S.), owners.mopar.ca (Canada) or your local Chrysler
brand dealer.
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol
levels far below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend
or use public transportation. DRIVING AND ALCOHOL
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your
judgment is impaired when you have been drinking. Never drink and then drive.
WARNING!