tow CHRYSLER PACIFICA HYBRID 2017 2.G Service Manual

•When you move the gear selector to the REVERSE
position and ParkSense is turned off, the instrument
cluster will display “PARKSENSE OFF” for five seconds
while the vehicle is in REVERSE.
• ParkSense, when on, will reduce the volume of the radio
when it is sounding a tone.
• Clean the ParkSense sensors regularly, taking care not to
scratch or damage them. The sensors must not be
covered with ice, snow, slush, mud, dirt or debris.
Failure to do so can result in the system not working
properly. The ParkSense system might not detect an
obstacle behind or in front of the appropriate fascia/
bumper, or it could provide a false indication that an
obstacle is behind or in front of the appropriate fascia/
bumper.
• Use the ParkSense switch to turn the ParkSense system
off if objects such as bicycle carriers, trailer hitches, etc.
are placed within 12 in (30 cm) from the rear fascia/
bumper. Failure to do so can result in the system
misinterpreting a close object as a sensor problem,
causing the “PARKSENSE UNAVAILABLE SERVICE
REQUIRED” message to be displayed in the instrument
cluster. •
ParkSense should be disabled when the liftgate is in the
open position.
• There may be a delay in the object detection rate if the
object is moving. This may cause the automatic braking
application to be delayed.
WARNING!
• Drivers must be careful when backing up even when
using ParkSense. Always check carefully behind
your vehicle, look behind you, and be sure to check
for pedestrians, animals, other vehicles, obstructions,
and blind spots before backing up. You are respon-
sible for safety and must continue to pay attention to
your surroundings. Failure to do so can result in
serious injury or death.
• Before using ParkSense, it is strongly recommended
that the ball mount and hitch ball assembly is
disconnected from the vehicle when the vehicle is
not used for towing. Failure to do so can result in
injury or damage to vehicles or obstacles because the
hitch ball will be much closer to the obstacle than the
rear fascia when the loudspeaker sounds the con-
tinuous tone. Also, the sensors could detect the ball
(Continued)
342 STARTING AND OPERATING

Loading
The actual total weight and the weight of the front and rear
of your vehicle at the ground can best be determined by
weighing it when it is loaded and ready for operation.
The entire vehicle should first be weighed on a commercial
scale to insure that the GVWR has not been exceeded. The
weight on the front and rear of the vehicle should then be
determined separately to be sure that the load is properly
distributed over the front and rear axle. Weighing the
vehicle may show that the GAWR of either the front or rear
axles has been exceeded but the total load is within the
specified GVWR. If so, weight must be shifted from front to
rear or rear to front as appropriate until the specified
weight limitations are met. Store the heavier items down
low and be sure that the weight is distributed equally. Stow
all loose items securely before driving.
Improper weight distributions can have an adverse effect
on the way your vehicle steers and handles and the way
the brakes operate.
CAUTION!
Do not load your vehicle any heavier than the GVWR
or the maximum front and rear GAWR. If you do, parts
on your vehicle can break, or it can change the way
your vehicle handles. This could cause you to lose
control. Also overloading can shorten the life of your
vehicle.
TRAILER TOWING
Trailer towing is not permitted with this vehicle.
6
STARTING AND OPERATING 379

RECREATIONAL TOWING
Towing This Vehicle Behind Another Vehicle
Towing ConditionWheel OFF the Ground All Models
Flat Tow NONENOT ALLOWED
Dolly Tow FrontOK
Rear NOT ALLOWED
On Trailer ALLOK
NOTE:
• To avoid inadvertent Electric Park Brake engagement,
you must ensure that the Auto Park Brake feature is
disabled before towing this vehicle. The Auto Park Brake
feature is enabled or disabled via the customer program-
mable features in the Uconnect Settings.
• When towing your vehicle, always follow applicable
state and provincial laws. Contact state and provincial
Highway Safety offices for additional details.
• If your vehicle is disabled and in need of commercial
towing service, please refer to “Towing A Disabled
Vehicle” in “In Case Of Emergency”.
Recreational Towing — All Models
DO NOT flat tow this vehicle. Damage to the drivetrain
will result.
CAUTION!
• DO NOT flat tow this vehicle. Damage to the drive-
train will result. If this vehicle requires towing,
make sure the drive wheels are OFF the ground.
• Ensure that the Electric Park Brake is released, and
remains released, while being towed.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission damage. Dam-
age from improper towing is not covered under the
New Vehicle Limited Warranty.
380 STARTING AND OPERATING

Recreational towing is allowed ONLY if the front wheels
areOFF the ground. This may be accomplished using a tow
dolly (front wheels off the ground) or vehicle trailer (all
four wheels off the ground). If using a tow dolly, follow this
procedure:
1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer’s instructions.
2. Drive the front wheels onto the tow dolly.
3. Apply the park brake.
4. Place the transmission in PARK.
5. Turn the ignition OFF.
6. Properly secure the front wheels to the dolly, following the dolly manufacturer’s instructions.
7. Turn the ignition to the ON/RUN position, but do not start the vehicle.
8. Press and hold the brake pedal.
9. Release the park brake.
10. Turn the ignition OFF.
11. Release the brake pedal.DRIVING TIPS
Driving On Slippery Surfaces
Information in this section will aid in safe controlled
launches in adverse conditions.
Acceleration
Rapid acceleration on snow covered, wet, or other slippery
surfaces may cause the driving wheels to pull erratically to
the right or left. This phenomenon occurs when there is a
difference in the surface traction under the front (driving)
wheels.
WARNING!
Rapid acceleration on slippery surfaces is dangerous.
Unequal traction can cause sudden pulling of the front
wheels. You could lose control of the vehicle and
possibly have a collision. Accelerate slowly and care-
fully whenever there is likely to be poor traction (ice,
snow, wet, mud, loose sand, etc.).
6
STARTING AND OPERATING 381

IN CASE OF EMERGENCY
CONTENTS
HAZARD WARNING FLASHERS ............386
 ASSIST AND 9–1–1 REARVIEW MIRROR — IF
EQUIPPED ........................... .386
 BULB REPLACEMENT ....................392
▫ Replacement Bulbs .....................392
▫ Replacing Exterior Bulbs ..................394
 FUSES ............................... .398
▫ General Information .....................398
▫ Fuse Location ........................ .399
▫ Underhood Fuses ...................... .399
 TIRE SERVICE KIT — IF EQUIPPED ..........406
JUMP-STARTING ....................... .417
▫ Preparations For Jump-Start ...............418
▫ Jump-Starting Procedure ..................420
 REFUELING IN EMERGENCY ..............421
 IF YOUR ENGINE OVERHEATS .............421
 FREEING A STUCK VEHICLE ..............422
 TOWING A DISABLED VEHICLE ............423
 ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .............................. .426
 EVENT DATA RECORDER (EDR) ............426
7

If equipped, the rearview mirror contains an ASSIST and a
9-1-1 button.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. Some Uconnect Access services, including 9-1-1
and Assist, will NOT work without an operable
1X(voice/data) or 3G(data) network connection.
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• The 9–1–1 and ASSIST buttons will only function if you
are connected to an operable 1X(voice/data) or 3G(data)
network. Other Uconnect services will only be operable
if your Uconnect Access service is active and you are
connected to an operable 1X(voice/data) or 3G(data)
network.
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
• Roadside Assistance – If you get a flat tire, or need a tow,
just push the ASSIST button and you’ll be connected to
Assist And 9–1–1 Mirror
1 — 9-1-1 Button
2 — Mirror Dimming Button
3 — ASSIST Button
7
IN CASE OF EMERGENCY 387

•The Sealant Bottle is a one tire application use and needs
to be replaced after each use. Always replace these
components immediately at your original equipment
vehicle dealer.
• When the Tire Service Kit sealant is in a liquid form,
clean water, and a damp cloth will remove the material
from the vehicle or tire and wheel components. Once the
sealant dries, it can easily be peeled off and properly
discarded.
• For optimum performance, make sure the valve stem on
the wheel is free of debris before connecting the Tire
Service Kit.
• You can use the Tire Service Kit air pump to inflate
bicycle tires. The kit also comes with two needles,
located in the Accessory Storage Compartment (on the
bottom of the air pump) for inflating sport balls, rafts, or
similar inflatable items. However, use only the Air Pump
and make sure the Mode Select Knob is in the Air Mode
when inflating such items to avoid injecting sealant into
them. The Tire Service Kit Sealant is only intended to
seal punctures less than 1/4 inch (6 mm) diameter in the
tread of your vehicle.
• Do not lift or carry the Tire Service Kit by the hoses.WARNING!
•Do not attempt to seal a tire on the side of the vehicle
closest to traffic. Pull far enough off the road to avoid
the danger of being hit when using the Tire Service
Kit.
• Do not use Tire Service Kit or drive the vehicle under
the following circumstances:
– If the puncture in the tire tread is approximately 1/4 inch (6 mm) or larger.
– If the tire has any sidewall damage.
– If the tire has any damage from driving with extremely low tire pressure.
– If the tire has any damage from driving on a flat tire.
– If the wheel has any damage.
– If you are unsure of the condition of the tire or the wheel.
• Keep Tire Service Kit away from open flames or heat
source.
• A loose Tire Service Kit thrown forward in a collision
or hard stop could endanger the occupants of the
vehicle. Always stow the Tire Service Kit in the place
provided. Failure to follow these warnings can result
(Continued)
7
IN CASE OF EMERGENCY 409

WARNING!
Fast spinning tires can be dangerous. Forces generated by
excessive wheel speeds may cause damage, or even fail-
ure, of the axle and tires. A tire could explode and injure
someone. Do not spin your vehicle’s wheels faster than
30 mph (48 km/h) or for longer than 30 seconds continu-
ously without stopping when you are stuck and do not let
anyone near a spinning wheel, no matter what the speed.
CAUTION!
•When “rocking” a stuck vehicle by shifting between
DRIVE and REVERSE, do not spin the wheels faster
than 15 mph (24 km/h), or drivetrain damage may result.
• Spinning the wheels too fast may lead to transmis-
sion overheating and failure. It can also damage the
tires. Do not spin the wheels above 30 mph (48 km/h)
while in gear (no transmission shifting occurring).
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service.
Towing Condition Wheel OFF The Ground ALL MODELS
Flat Tow NONENOT ALLOWED
Wheel Lift Or Dolly Tow FrontOK
Rear NOT ALLOWED
Flatbed ALLBEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other equip-
ment designed for this purpose, following equipment manu-
facturer ’s instructions. Use of safety chains is mandatory.
Attach a tow bar or other towing device to main structural members of the vehicle, not to bumpers or associated brackets.
State and local laws regarding vehicles under tow must be
observed.
7
IN CASE OF EMERGENCY 423

NOTE:
•You must ensure that the Auto Park Brake feature is
disabled before towing this vehicle (if rear wheels are on
the ground), to avoid inadvertent Electric Park Brake
engagement. The Auto Park Brake feature is enabled or
disabled via the customer programmable features in the
Uconnect Settings.
• Vehicles with a discharged battery or total electrical
failure when the electric parking brake (EPB) is engaged,
will need a wheel dolly or jack to raise the rear wheels
off the ground when moving the vehicle onto a flatbed.
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed.
If flatbed equipment is not available, this vehicle must
towed with the front wheels OFF the ground (using a
towing dolly, or wheel lift equipment with the front wheels
raised).
NOTE: Ensure that the Electric Park Brake is released, and
remains released, while being towed.CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe transmission damage. Damage
from improper towing is not covered under the New
Vehicle Limited Warranty.
Vehicle Recovery Tow Points
Your vehicle is equipped with Vehicle Recovery Points that
can be used to recover a disabled vehicle, located on the
underbody of the vehicle.
NOTE:
• Ensure that the towing service tow hooks are properly
seated and secured in the attachment points.
• This recovery tow feature should be used by a trained
professional only.
• Use approved receptacle location to free the disabled
vehicle from its environment.
424 IN CASE OF EMERGENCY

CAUTION!
Recovery feature:
•Is to be used by a professional ONLY.
• Is used only to provide recovery of the vehicle.
• Is NOT to be used to recover secondary vehicle.
• Is NOT to be used for transporting the vehicle over
the road, i.e. “Flat Towing”.
Recovery load should:
• Be applied at constant speed.
(Continued)
CAUTION! (Continued)
•Be applied parallel to the center line of the length of
the vehicle.
• Not be an abrupt acceleration.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
NOTE: The Safehold feature will engage the Electric Park
Brake whenever the driver’s door is opened (if the ignition
is ON, transmission is not in PARK, and brake pedal is
released). If you are towing this vehicle with the ignition in
the ON/RUN mode, you must manually disable the Elec-
tric Park Brake each time the driver’s door is opened, by
pressing the brake pedal and then releasing the EPB.
Front Recovery Points
7
IN CASE OF EMERGENCY 425