service interval CHRYSLER PACIFICA HYBRID 2020 Owners Manual

184SAFETY
Supplemental Restraint Systems (SRS)
Some of the safety features described in this
section may be standard equipment on some
models, or may be optional equipment on
others. If you are not sure, ask an authorized
dealer.
The air bag system must be ready to protect you
in a collision. The Occupant Restraint Controller
(ORC) monitors the internal circuits and
interconnecting wiring associated with the
electrical Air Bag System Components. Your
vehicle may be equipped with the following Air
Bag System Components:
Air Bag System Components
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Knee Impact Bolsters
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags
Supplemental Knee Air Bags
Front and Side Impact Sensors
Seat Belt Pretensioners
Seat Track Position Sensors
Occupant Classification System
Air Bag Warning Light
The Occupant Restraint Controller
(ORC) monitors the readiness of the
electronic parts of the air bag system
whenever the ignition switch is in the
START or ON/RUN position. If the ignition switch
is in the OFF position or in the ACC position, the
air bag system is not on and the air bags will not
inflate.
The ORC contains a backup power supply
system that may deploy the air bag system even
if the battery loses power or it becomes
disconnected prior to deployment. The ORC turns on the Air Bag Warning Light in
the instrument panel for approximately four to
eight seconds for a self-check when the ignition
switch is first in the ON/RUN position. After the
self-check, the Air Bag Warning Light will turn
off. If the ORC detects a malfunction in any part
of the system, it turns on the Air Bag Warning
Light, either momentarily or continuously. A
single chime will sound to alert you if the light
comes on again after initial startup.
The ORC also includes diagnostics that will
illuminate the instrument panel Air Bag Warning
Light if a malfunction is detected that could
affect the air bag system. The diagnostics also
record the nature of the malfunction. While the
air bag system is designed to be maintenance
free, if any of the following occurs, have an
authorized dealer service the air bag system
immediately.
The Air Bag Warning Light does not come on
during the four to eight seconds when the
ignition switch is first in the ON/RUN position.
The Air Bag Warning Light remains on after
the four to eight-second interval.
The Air Bag Warning Light comes on intermit
-
tently or remains on while driving.

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345
SERVICING AND MAINTENANCE
SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil
change indicator system. The oil change
indicator system will remind you that it is time to
take your vehicle in for scheduled maintenance.

Based on engine operation conditions, the oil
change indicator message will illuminate. This
means that service is required for your vehicle.
Operating conditions such as frequent short-trips,
trailer tow, extremely hot or cold ambient
temperatures will influence when the “Oil Change
Required” message is displayed. Severe
Operating Conditions can cause the change oil
message to illuminate as early as 3,500 miles
(5,600 km) since last reset. Have your vehicle
serviced as soon as possible, within the next
500 miles (805 km).

An authorized dealer will reset the oil change
indicator message after completing the
scheduled oil change. If a scheduled oil change
is performed by someone other than an
authorized dealer, the message can be reset by
referring to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel”.NOTE:
Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Severe Duty All Models
Change Engine Oil at 4,000 miles (6,500 km) or
350 hours of engine run time if the vehicle is
operated in a dusty and off road environment or
is operated predominately at idle or only very
low engine RPM. This type of vehicle use is
considered Severe Duty.
Once A Month Or Before A Long Trip:Check engine oil level
Check windshield washer fluid level
Check tire pressure and look for unusual
wear or damage. Rotate tires at the first sign
of irregular wear, even if it occurs before the
oil indicator system turns on
Check the fluid levels of the coolant reservoir
and brake master cylinder, fill as needed
Check function of all interior and exterior
lights
Maintenance Plan
Required Maintenance Intervals
Refer to the required maintenance intervals.
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348SERVICING AND MAINTENANCE
Additional Maintenance
Replace engine air cleaner. XX X XX
Replace air conditioning/cabin air filter. X X X XXX X
Replace spark plugs
1. X
Replace the front accessory drive belt. X
Flush and replace the engine coolant at 10 years or
150,000 miles (240,000 km) whichever comes first. X
X
Replace PCV valve. X
1. The spark plug change interval is mileage based only, yearly intervals do not apply.
WARNING!
You can be badly injured working on or around a motor vehicle. Do only service work for which you have the knowledge and the right equipment.
If you have any doubt about your ability to perform a service job, take your vehicle to a competent mechanic.
Failure to properly inspect and maintain your vehicle could result in a component malfunction and effect vehicle handling and performance. This
could cause an accident.
Mileage or time passed (whichever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000

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SERVICING AND MAINTENANCE351
Pressure Washing
DEALER SERVICE
An authorized dealer has the qualified service
personnel, special tools, and equipment to
perform all service operations in an expert
manner. Service Manuals are available which
include detailed service information for your
vehicle. Refer to these Service Manuals before
attempting any procedure yourself.
NOTE:
Intentional tampering with emissions control
systems may void your warranty and could
result in civil penalties being assessed against
you.
Engine Oil
Change Engine Oil
Refer to “Scheduled Servicing” in this section
for the proper maintenance intervals.
NOTE:
Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Gasoline Engine Oil Selection
For best performance and maximum protection
under all types of operating conditions, the
manufacturer only recommends engine oils
that are API Certified and meet the
requirements of FCA Material Standard
MS-6395.
CAUTION!
It is essential when replacing the cables on
the battery that the positive cable is
attached to the positive post and the nega -
tive cable is attached to the negative post.
Battery posts are marked positive (+) and
negative (-) and are identified on the battery
case. Cable clamps should be tight on the
terminal posts and free of corrosion.
If a “fast charger” is used while the battery
is in the vehicle, disconnect both vehicle
battery cables before connecting the
charger to the battery. Do not use a “fast
charger” to provide starting voltage.
CAUTION!
Cleaning the engine compartment with a high
pressure washer is not recommended.
Precautions have been taken to safeguard all
parts and connections however, the
pressures generated by these machines is
such that complete protection against water
ingress cannot be guaranteed.
WARNING!
You can be badly injured working on or
around a motor vehicle. Only do service work
for which you have the knowledge and the
proper equipment. If you have any doubt
about your ability to perform a service job,
take your vehicle to a competent mechanic.7

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352SERVICING AND MAINTENANCE
American Petroleum Institute (API) Engine Oil
Identification Symbol
This symbol means that the oil has
been certified by the American
Petroleum Institute (API). The
manufacturer only recommends API
Certified engine oils.
This symbol certifies 0W-20, 5W-20, 0W-30,
5W-30 and 10W-30 engine oils.
Engine Oil Viscosity
Mopar SAE 0W-20 engine oil approved to FCA
Material Standard MS-6395 such as Pennzoil,
Shell Helix or equivalent is recommended for all
operating temperatures. This engine oil
improves low temperature starting and vehicle
fuel economy. The engine oil filler cap also shows the
recommended engine oil viscosity for your
engine. For information on engine oil filler cap
location, refer to the “Engine Compartment”
illustration in this section.
Lubricants which do not have both the engine
oil certification mark and the correct SAE
viscosity grade number should not be used.
Synthetic Engine Oils
You may use synthetic engine oils provided the
recommended oil quality requirements are met,
and the recommended maintenance intervals
for oil and filter changes are followed.
Synthetic engine oils which do not have both the
engine oil certification mark and the correct SAE
viscosity grade number should not be used.
Materials Added To Engine Oil
The manufacturer strongly recommends
against the addition of any additives (other than
leak detection dyes) to the engine oil. Engine oil
is an engineered product and its performance
may be impaired by supplemental additives.
Disposing Of Used Engine Oil And Oil Filters
Care should be taken in disposing of used
engine oil and oil filters from your vehicle. Used
oil and oil filters, indiscriminately discarded, can
present a problem to the environment. Contact
an authorized dealer, service station or
governmental agency for advice on how and
where used oil and oil filters can be safely
discarded in your area.
Engine Oil Filter
The engine oil filter should be replaced with a
new filter at every engine oil change.
Engine Oil Filter Selection
This manufacturer's engines have a full-flow
type disposable oil filter. Use a filter of this type
for replacement. The quality of replacement
filters varies considerably. Only high quality
filters should be used to ensure most efficient
service. Mopar engine oil filters are high quality
oil filters and are recommended.CAUTION!
Do not use chemical flushes in your engine oil
as the chemicals can damage your engine.
Such damage is not covered by the New
Vehicle Limited Warranty.

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SERVICING AND MAINTENANCE353
Engine Air Cleaner
Refer to the “Maintenance Plan” in this section
for the proper maintenance intervals.
NOTE:
Be sure to follow the “Severe Duty Conditions”
maintenance interval if applicable.
Engine Air Cleaner Selection
The quality of replacement engine air cleaner
varies considerably. Only high quality filters
should be used to ensure most efficient service.
Mopar engine air cleaners are a high quality
filter and are recommended.
Accessory Drive Belt Inspection
When inspecting accessory drive belts, small
cracks that run across the ribbed surface of a
belt from rib to rib, are considered normal.
These are not a reason to replace belt.
However, cracks running along a rib (not across) are not normal. Any belt with cracks running
along a rib must be replaced. Also, have the belt
replaced if it has excessive wear, frayed cords,
or severe glazing.

Accessory Belt (Serpentine Belt)

Conditions that would require replacement:
Rib chunking (one or more ribs has sepa -
rated from belt body)
Rib or belt wear
Longitudinal belt cracking (cracks between
two ribs)
Belt slips
WARNING!
The air induction system (air cleaner, hoses,
etc.) can provide a measure of protection in
the case of engine backfire. Do not remove
the air induction system (air cleaner, hoses,
etc.) unless such removal is necessary for
repair or maintenance. Make sure that no
one is near the engine compartment before
starting the vehicle with the air induction
system (air cleaner, hoses, etc.) removed.
Failure to do so can result in serious personal
injury.
WARNING!
Do not attempt to inspect an accessory
drive belt with vehicle running.
When working near the radiator cooling fan,
disconnect the fan motor lead. The fan is
temperature controlled and can start at any
time regardless of ignition mode. You could
be injured by the moving fan blades.
You can be badly injured working on or
around a motor vehicle. Only do service
work for which you have the knowledge and
the proper equipment. If you have any
doubt about your ability to perform a
service job, take your vehicle to a compe -
tent mechanic.
7

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364SERVICING AND MAINTENANCE
(Continued)
Maintain engine coolant (antifreeze) concen-
tration at a minimum of 50% OAT coolant
(conforming to MS.90032) and distilled
water for proper corrosion protection of your
engine which contains aluminum compo -
nents.
Make sure that the coolant expansion bottle
overflow hoses are not kinked or obstructed.
Keep the front of the radiator clean. If your
vehicle is equipped with air conditioning,
keep the front of the condenser clean.
Do not change the thermostat for Summer or
Winter operation. If replacement is ever
necessary, install ONLY the correct type ther -
mostat. Other designs may result in unsatis -
factory engine coolant (antifreeze)
performance, poor gas mileage, and
increased emissions.
Brake System
In order to ensure brake system performance,
all brake system components should be
inspected periodically. Refer to the
“Maintenance Plan” in this section for the
proper maintenance intervals.
Brake Master Cylinder
The fluid in the master cylinder should be
checked when performing under hood services
or immediately if the “Brake Warning Light” is
illuminated.

Be sure to clean the top of the master cylinder
area before removing the cap. If necessary, add
fluid to bring the fluid level up to the requirements
described on the brake fluid reservoir. With disc
brakes, fluid level can be expected to fall as the
brake pads wear. Brake fluid level should be
checked when pads are replaced. However, low
fluid level may be caused by a leak and a checkup
may be needed.
Use only manufacturer's recommended brake
fluid. Refer to “Fluids And Lubricants” in
“Technical Specifications” for further information.

WARNING!
Riding the brakes can lead to brake failure
and possibly a collision. Driving with your foot
resting or riding on the brake pedal can result
in abnormally high brake temperatures,
excessive lining wear, and possible brake
damage. You would not have your full braking
capacity in an emergency.
WARNING!

Use only manufacturer's recommended
brake fluid. Refer to “Fluids And Lubricants”
in “Technical Specifications” for further infor-
mation. Using the wrong type of brake fluid
can severely damage your brake system
and/or impair its performance. The proper
type of brake fluid for your vehicle is also
identified on the original factory installed
hydraulic master cylinder reservoir.
To avoid contamination from foreign matter
or moisture, use only new brake fluid or fluid
that has been in a tightly closed container.
Keep the master cylinder reservoir cap
secured at all times. Brake fluid in a open
container absorbs moisture from the air
resulting in a lower boiling point. This may
cause it to boil unexpectedly during hard or
prolonged braking, resulting in sudden brake
failure. This could result in a collision.

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SERVICING AND MAINTENANCE383
and wet traction levels, and contribute to a
smooth, quiet ride.
Refer to the “Scheduled Servicing” for the
proper maintenance intervals. The reasons for
any rapid or unusual wear should be corrected
prior to rotation being performed.
The suggested rotation method is the “forward
cross” shown in the following diagram. This
rotation pattern does not apply to some
directional tires that must not be reversed.

Tire Rotation (Forward Cross)
DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES
The following tire grading categories
were established by the National
Highway Traffic Safety Administration.
The specific grade rating assigned by the
tire's manufacturer in each category is
shown on the sidewall of the tires on
your vehicle.
All passenger vehicle tires must conform
to Federal safety requirements in
addition to these grades.
Treadwear
The Treadwear grade is a comparative
rating, based on the wear rate of the tire
when tested under controlled conditions
on a specified government test course.
For example, a tire graded 150 would
wear one and one-half times as well on
the government course as a tire graded
100. The relative performance of tires depends upon the actual conditions of
their use, however, and may depart
significantly from the norm due to
variations in driving habits, service
practices, and differences in road
characteristics and climate.
Traction Grades
The Traction grades, from highest to
lowest, are AA, A, B, and C. These grades
represent the tire's ability to stop on wet
pavement, as measured under
controlled conditions on specified
government test surfaces of asphalt and
concrete. A tire marked C may have poor
traction performance.
WARNING!
The traction grade assigned to this tire is
based on straight-ahead braking traction
tests, and does not include acceleration,
cornering, hydroplaning, or peak traction
characteristics.
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508
Loading Vehicle
................................... 103, 288Tires.......................................................... 371Low Tire Pressure System............................. 167Lubrication, Body........................................... 356Lug Nuts........................................................ 388Luggage Carrier............................................. 121
M
Maintenance Free Battery............................. 350Maintenance Schedule.................................. 345Malfunction Indicator Light (Check
Engine)................................................ 145, 151Manual Park Release............................................. 340Service...................................................... 502Map/Reading Lights........................................ 66Marker Lights, Side....................................... 309Media Hub..................................................... 468Memory Feature (Memory Seats).................... 35Memory Seat..................................... 34, 35, 61Memory Seats And Radio................................ 35Methanol....................................................... 390Mini-Trip Computer........................................ 140Mirrors............................................................. 59Automatic Dimming.............................. 59, 60Electric Remote........................................... 61Exterior Folding........................................... 61
Heated.................................................. 59, 61Memory....................................................... 34Outside................................................. 59, 60Rearview.............................................59, 301Vanity.......................................................... 62Modifications/AlterationsVehicle......................................................... 11Monitor, Tire Pressure System...................... 167Mopar Parts.................................................. 501MP3 Control.................................................. 468Multi-Function Control Lever............................ 63
N
New Vehicle Break-In Period......................... 224
O
Occupant Restraints..................................... 171Octane Rating, Gasoline (Fuel)............ 389, 394Oil Change Indicator..................................... 129Reset........................................................ 129Oil Filter, Change.......................................... 352Oil Filter, Selection........................................ 352Oil Pressure Light.......................................... 144
Oil, Engine............................................ 351, 394Capacity.................................................... 393Change Interval........................................ 351Checking................................................... 350Disposal.................................................... 352Filter................................................ 352, 394Filter Disposal........................................... 352Identification Logo.................................... 352Materials Added To................................... 352Pressure Warning Light............................. 144Recommendation............................ 351, 393Synthetic................................................... 352Viscosity........................................... 352, 393Onboard Diagnostic System.......................... 150Operating Precautions.................................. 150Operator ManualOwner's Manual................................. 10, 502Outside Rearview Mirrors.......................... 59, 60Overheating, Engine...................................... 339Owner’s Manual (Operator Manual).................10
P
Paint Care..................................................... 385Parking Brake............................................... 225ParkSense System, Rear...................... 254, 259Pets............................................................... 215Placard, Tire And Loading Information.......... 371

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