display CHRYSLER PACIFICA HYBRID 2021 Service Manual

136STARTING AND OPERATING
TO TURN OFF THE ENGINE USING
ENGINE START/STOP B
UTTON

1. Place the gear selector in PARK, then push
and release the ENGINE START/STOP button.

2. The ignition switch will return to the OFF position.
3. If the gear selector is not in PARK, the ENGINE START/STOP button must be held for two
seconds or three short pushes in a row with
the vehicle speed above 5 mph (8 km/h) before the engine will shut off. The ignition
switch position will remain in the ACC position
until the gear selector is in PARK and the
button is pushed twice to the OFF position. If
the gear selector is not in PARK and the
ENGINE START/STOP button is pushed once,
the instrument cluster will display a “Vehicle
Not In Park” message and the engine will
remain running. Never leave a vehicle out of
the PARK position, or it could roll.
NOTE:If the ignition switch is left in the ACC or ON/RUN
(engine not running) position and the transmission
is in PARK, the system will automatically time out
after 30 minutes of inactivity and the ignition will
switch to the OFF position.
ENGINE BLOCK HEATER — IF EQUIPPED
The engine block heater warms the engine and
permits quicker starts in cold weather.
Connect the cord to a 110-115 Volt AC electrical
outlet with a grounded, three-wire extension cord.
For ambient temperatures below 0°F (-18°C), the
engine block heater is recommended. For ambient
temperatures below -20°F (-29°C), the engine
block heater is required.
The engine block heater cord is routed under the
hood, behind to the passenger’s side headlamp.
Follow the steps below to properly use the engine
block heater:

1. Locate the engine block heater cord (behind the passenger’s side headlamp).

2. Undo the hook-and-loop strap that secures the heater cord in place.
3. Pull the cord to the front of the vehicle and plug it into a grounded, three-wire extension
cord.
4. After the vehicle is running, reattach the cord to the hook-and-loop strap and properly stow
away behind the passenger’s side headlamp.
NOTE:
The engine block heater cord is a factory
installed option. If your vehicle is not equipped,
heater cords are available from an authorized
dealer.
The engine block heater will require 110 Volt AC
and 6.5 Amps to activate the heater element.
The engine block heater must be plugged in at
least one hour to have an adequate warming
effect on the engine.
ENGINE BREAK-IN RECOMMENDATIONS
A long break-in period is not required for the engine
and drivetrain (transmission and axle) in your
vehicle.
Drive moderately during the first 300 miles
(500 km). After the initial 60 miles (100 km),
speeds up to 50 or 55 mph (80 or 90 km/h) are
desirable.
WARNING!
Remember to disconnect the engine block
heater cord before driving. Damage to the
110-115 Volt electrical cord could cause
electrocution.

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STARTING AND OPERATING141
BRAKE/TRANSMISSION SHIFT
I
NTERLOCK (BTSI) SYSTEM
This vehicle is equipped with a BTSI that holds the
transmission gear selector in PARK unless the
brakes are applied. To shift the transmission out of
PARK, the engine must be running and the brake
pedal must be pressed. The brake pedal must also
be pressed to shift from NEUTRAL into DRIVE or
REVERSE when the vehicle is stopped or moving at
low speeds.
9-SPEED AUTOMATIC TRANSMISSION
The transmission is controlled using a rotary
electronic gear selector located on the center
console. The transmission gear selector has PARK,
REVERSE, NEUTRAL, DRIVE, and LOW shift
positions. Using the LOW position manually
downshifts the transmission to a lower gear based
on vehicle speed. The transmission gear range
(PRNDL) is displayed both above the gear selector
and in the instrument cluster. To select a gear
range, simply rotate the gear selector. Push down
on the gear selector and then rotate it, to access
the L position. You must also press the brake pedal
to shift the transmission out of PARK (or NEUTRAL,
when stopped or moving at low speeds). To shift
past multiple gear ranges at once (such as PARK to
DRIVE), simply rotate the gear selector to the
appropriate detent. Select the DRIVE range for
normal driving.
NOTE:In the event of a mismatch between the gear
selector position and the actual transmission gear
(for example, driver selects PARK while driving),
the position indicator will blink continuously until
the selector is returned to the proper position, or
the requested shift can be completed.
The electronically controlled transmission adapts
its shift schedule based on driver inputs, along
with environmental and road conditions. The
transmission electronics are self-calibrating;
therefore, the first few shifts on a new vehicle may
be somewhat abrupt. This is a normal condition,
and precision shifts will develop within a few
hundred miles (kilometers).
The 9-speed transmission has been developed to
meet the needs of current and future FWD/AWD
vehicles. Software and calibration is refined to
optimize the customer’s driving experience and
fuel economy. By design, some vehicle and
driveline combinations utilize NINTH gear only in
very specific driving situations and conditions.
Only shift from DRIVE to PARK or REVERSE when
the accelerator pedal is released and the vehicle is
stopped. Be sure to keep your foot on the brake
pedal when shifting between these gears.
Transmission Gear Selector

GEAR RANGES
Do not press the accelerator pedal when shifting
from PARK or NEUTRAL into another gear range.
NOTE:After selecting any gear range, wait a moment to
allow the selected gear to engage before acceler
-
ating. This is especially important when the engine
is cold.
PARK (P)
This range supplements the parking brake by
locking the transmission. The engine can be
started in this range. Never attempt to use PARK
while the vehicle is in motion. Apply the parking
brake when exiting the vehicle in this range.
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STARTING AND OPERATING143
The following indicators should be used to ensure
that you have properly engaged the transmission
into the PARK position:
Look at the transmission gear position display
and verify that it indicates the PARK position (P),
and is not blinking.
With brake pedal released, verify that the gear
selector will not move out of PARK.
REVERSE (R)
This range is for moving the vehicle backward.
Shift into REVERSE only after the vehicle has come
to a complete stop.
NEUTRAL (N)
Use this range when the vehicle is standing for
prolonged periods with the engine running. The
engine may be started in this range. Apply the
parking brake and shift the transmission into PARK
if you must exit the vehicle.
DRIVE (D)
This range should be used for most city and
highway driving. It provides the smoothest upshifts
and downshifts, and the best fuel economy. The
transmission automatically upshifts through all
forward gears. The DRIVE position provides
optimum driving characteristics under all normal
operating conditions.
If the transmission temperature exceeds normal
operating limits, the transmission controller may
modify the transmission shift schedule, reduce
engine torque, and/or expand the range of torque
converter clutch engagement. This is done to
prevent transmission damage due to overheating.
If the transmission becomes extremely hot, the
“Transmission Temperature Warning Light” will
illuminate, a warning message will appear in the
instrument cluster, and the transmission may
operate differently until the transmission cools
down. During cold temperatures, transmission operation
may be modified depending on engine and
transmission temperature as well as vehicle
speed. This feature improves warm up time of the
engine and transmission to achieve maximum
efficiency. Engagement of the torque converter
clutch, and shifts into EIGHTH or NINTH gear, are
inhibited until the transmission fluid is warm
Ú
page 144. Normal operation will resume once
the transmission temperature has risen to a
suitable level.LOW (L)
Use this range for engine braking when
descending very steep grades. In this range, the
transmission will downshift for increased engine
braking. To access the LOW position, push down
on the gear selector and rotate it fully clockwise.
Transmission Limp Home Mode
Transmission function is monitored electronically
for abnormal conditions. If a condition is detected
that could result in transmission damage,
Transmission Limp Home Mode is activated. In this
mode, the transmission may operate only in a fixed
gear, or may remain in NEUTRAL. The Malfunction
Indicator Light (MIL) may be illuminated. Limp
Home Mode may allow the vehicle to be driven to
an authorized dealer for service without damaging
the transmission.
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing
traffic or road conditions. You might lose control
of the vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any
other reason with the transmission in NEUTRAL
can cause severe transmission damage.
For Recreational Towing Ú page 185.
For Towing A Disabled Vehicle Ú page 324.
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STARTING AND OPERATING145
If the Steering icon is displayed and the “POWER
STEERING SYSTEM OVER TEMP” message is
displayed on the instrument cluster screen, this
indicates an over temperature condition in the
power steering system. Once driving conditions are
safe, pull over and let the vehicle idle for a few
moments until the icon and message turn off
Ú page 123.
If the “SERVICE POWER STEERING" or
"POWER STEERING ASSIST OFF -
SERVICE SYSTEM” message and a
steering wheel icon are displayed on the
instrument cluster screen, it indicates that the
vehicle needs to be taken to the dealer for service.
It is likely the vehicle has lost power steering
assistance Ú page 123.
NOTE:
Even if the power steering assistance is no
longer operational, it is still possible to steer the
vehicle. Under these conditions there will be a
substantial increase in steering effort, espe -
cially at low speeds and during parking
maneuvers.
The power steering system is fully electric; it
requires no power steering fluid.
If the condition persists, see an authorized
dealer for service.
STOP/START SYSTEM — IF EQUIPPED
The Stop/Start function is developed to reduce
fuel consumption. The system will stop the engine
automatically during a vehicle stop if the required
conditions are met. Releasing the brake pedal,
pressing the accelerator pedal or shifting out of
DRIVE (D) will automatically re-start the engine.
This vehicle has been upgraded with a heavy duty
starter, enhanced battery, and other upgraded
engine parts to handle the additional engine starts.
AUTOSTOP MODE
The Stop/Start feature is enabled after every driver
key start. At that time, the system will go into
STOP/START READY and if all other conditions are
met, can go into a STOP/START AUTOSTOP ACTIVE.
To Activate Auto STOP/START, The Following
Must Occur:
The system must be in STOP/START READY
state. A STOP/START READY message will be
displayed in the instrument cluster within the
Stop/Start section Ú page 123.
The vehicle must be completely stopped.
The gear selector must be in a forward gear and
the brake pedal pressed. The engine will shut down, the tachometer will
move to the zero position and the Stop/Start
telltale will illuminate indicating you are in
Autostop. Customer settings will be maintained
throughout the Auto Stop/Start process.
POSSIBLE REASONS THE ENGINE DOES
N
OT AUTOSTOP
Prior to engine shut down, the system will check
many safety and comfort conditions for Stop/Start
and ensure they are fulfilled. Detailed information
about the operation of the Stop/Start system
may be viewed in the instrument cluster display
Stop/Start screen. Situations when the engine will
not stop include (but not limited to):
If Stop/Start is manually disabled by the
Stop/Start OFF button.
Driver’s seat belt is not buckled.
Driver’s door is not closed.
Battery temperature is too warm or cold.
Battery charge is low. During this time a
message will display “Stop/Start Not Ready
Battery Charging”.
The vehicle is on a steep grade.
Cabin heating or cooling is in process and an
acceptable cabin temperature has not been
achieved.
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146STARTING AND OPERATING
HVAC is set to full defrost mode at a high blower
speed.
HVAC is set to MAX A/C.
Engine has not reached normal operating
temperature.
The transmission is not in a forward gear.
Hood is open.
Brake pedal is not pressed with sufficient pres -
sure.
Accelerator pedal input.
Engine temp is too high.
5 mph (8 km/h) threshold has not been
achieved from previous Autostop.
Steering angle is beyond threshold.
Vehicle at too high of an altitude.
Ambient temperature is beyond operating
range.
Stop/Start related system malfunction.
It may be possible for the vehicle to be driven
several times without the Stop/Start system going
into a STOP/START READY state under more
extreme conditions of the items listed above.
TO START THE ENGINE WHILE IN
A
UTOSTOP
While in a forward gear, the engine will start when
the brake pedal is released or the throttle pedal is
pressed. The transmission will automatically
re-engage upon engine restart.
Conditions That Will Cause The Engine To Start
Automatically While In Autostop:
The transmission selector is moved out of
DRIVE.
To maintain cabin temperature comfort.
HVAC is set to full defrost mode.
HVAC system temperature or fan speed is
manually adjusted.
Battery voltage drops too low. During this time a
message will display "Stop/Start Not Ready
Battery Charging".
Stop/Start OFF switch is pushed.
Stop/Start related system malfunction.
TO MANUALLY TURN OFF THE STOP/
S
TART SYSTEM

Stop/Start OFF Button

Push the Stop/Start OFF switch (located on the
switch bank). The light on the switch will illuminate.
The “STOP/START OFF” message will appear in the
instrument cluster display and the autostop mode
will be disabled Ú page 123.
NOTE:The Stop/Start system will reset itself back to the
ON mode every time the ignition is turned OFF and
back ON.

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STARTING AND OPERATING147
TO MANUALLY TURN ON THE STOP/
S
TART SYSTEM
After turning off the Stop/Start system, push the
Stop/Start OFF switch again (located on the switch
bank). The light on the switch will turn off.
SYSTEM MALFUNCTION
If there is a malfunction in the Stop/Start system,
the system will not shut down the engine. A
“SERVICE STOP/START SYSTEM” message will
appear in the instrument cluster display and the
Stop/Start telltale will remain yellow Ú page 113.
If the “SERVICE STOP/START SYSTEM” message
appears in the instrument cluster display, have the
system checked by an authorized dealer.
If a malfunction occurs during an autostop, the
vehicle may not auto start and will need a key start.
CRUISE CONTROL SYSTEMS — IF EQUIPPED
Your vehicle may be equipped with the Cruise
Control system, or the Adaptive Cruise Control
(ACC) system:
Cruise Control will keep your vehicle at a
constant preset speed.
Adaptive Cruise Control (ACC) will adjust the
vehicle speed up to the preset speed to main -
tain a distance with the vehicle ahead.
NOTE:
In vehicles equipped with ACC, if ACC is not
enabled, Fixed Speed Cruise Control will not
detect vehicles directly ahead of you. Always be
aware of the feature selected.
Only one Cruise Control feature can operate at a
time. For example, if Fixed Speed Cruise Control
is enabled, Adaptive Cruise Control will be
unavailable, and vice versa.
CRUISE CONTROL
When engaged, the Cruise Control takes over
accelerator operations at speeds greater than
25 mph (40 km/h).
The Cruise Control buttons are located on the right
side of the steering wheel.
Cruise Control Buttons

1 — On/Off
2 — CANC/Cancel
3 — SET (+)/Accel
4 — RES/Resume
5 — SET (-)/Decel
WARNING!
Cruise Control can be dangerous where the
system cannot maintain a constant speed. Your
vehicle could go too fast for the conditions, and
you could lose control and have an accident. Do
not use Cruise Control in heavy traffic or on
roads that are winding, icy, snow-covered or
slippery.
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148STARTING AND OPERATING
To Activate
Push the on/off button to activate the Cruise
Control. The cruise indicator light in the instrument
cluster display will illuminate. To turn the system
off, push the on/off button a second time. The
cruise indicator light will turn off. The system
should be turned off when not in use.
To Set A Desired Speed
Turn the Cruise Control on.
NOTE:The vehicle should be traveling at a steady speed
and on level ground before pushing the SET (+) or
SET (-) button.
When the vehicle has reached the desired speed,
push the SET (+) or SET (-) button and release.
Release the accelerator and the vehicle will
operate at the selected speed.
To Vary The Speed Setting
To Increase Or Decrease The Set Speed
When the Cruise Control is set, you can increase
speed by pushing the SET (+) button, or decrease
speed by pushing the SET (-) button.
U.S. Speed (mph)
Pushing the SET (+) , or SET (-) button once will
result in a 1 mph speed adjustment. Each
subsequent tap of the button results in an
adjustment of 1 mph.
If the button is continually pushed, the set
speed will continue to adjust until the button is
released, then the new set speed will be estab -
lished.
Metric Speed (km/h)
Pushing the SET (+) , or SET (-) button once will
result in a 1 km/h speed adjustment. Each
subsequent tap of the button results in an
adjustment of 1 km/h.
If the button is continually pushed, the set
speed will continue to adjust until the button
is released, then the new set speed will be
established.
To Accelerate For Passing
Press the accelerator as you would normally. When
the pedal is released, the vehicle will return to the
set speed.
USING CRUISE CONTROL ON HILLS
The transmission may downshift on hills to
maintain the vehicle set speed.
The Cruise Control system maintains speed up and
down hills. A slight speed change on moderate hills
is normal. On steep hills, a greater speed loss or
gain may occur so it may be preferable to drive
without Cruise Control.
WARNING!
Leaving the Cruise Control system on when not
in use is dangerous. You could accidentally set
the system or cause it to go faster than you
want. You could lose control and have an
accident. Always turn the system off when you
are not using it.
WARNING!
Cruise Control can be dangerous where the
system cannot maintain a constant speed. Your
vehicle could go too fast for the conditions, and
you could lose control and have an accident. Do
not use Cruise Control in heavy traffic or on
roads that are winding, icy, snow-covered or
slippery.

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150STARTING AND OPERATING
Adaptive Cruise Control (ACC) Operation
The buttons on the right side of the steering wheel
operate the ACC system.
Adaptive Cruise Control Buttons

Adaptive Cruise Control (ACC) Menu
The instrument cluster displays the current ACC
system settings.The information it displays
depends on ACC system status.
Push the Adaptive Cruise Control (ACC) on/off
button until one of the following displays in the
instrument cluster display:Adaptive Cruise Control Off
When ACC is deactivated, the display will read
“Adaptive Cruise Control Off.”
Adaptive Cruise Control Ready
When ACC is activated but the vehicle speed
setting has not been selected, the display will read
“Adaptive Cruise Control Ready.”
Push the SET (+) or the SET (-) button (located on
the steering wheel) and the following will display in
the instrument cluster display:
Adaptive Cruise Control Set
When the SET (+) or the SET (-) button is pushed,
the display will read “ACC SET.”
When ACC is set, the set speed will display in the
instrument cluster.
The ACC screen may display once again if any of
the following ACC activity occurs:
System Cancel
Driver Override
System Off
ACC Proximity Warning
ACC Unavailable Warning
The instrument cluster display will return to the last
display selected after five seconds of no ACC
display activity.
You should switch off the ACC system:
When driving in fog, heavy rain, heavy snow,
sleet, heavy traffic, and complex driving situa
-
tions (i.e., in highway construction zones).
When entering a turn lane or highway
off-ramp; when driving on roads that are
winding, icy, snow-covered, slippery, or have
steep uphill or downhill slopes.
When towing a trailer up or down steep slopes.
When circumstances do not allow safe driving
at a constant speed.
WARNING!
1 — CANC/Cancel
2 — Fixed Speed Cruise Control On/Off
3 — Adaptive Cruise Control (ACC) On/Off
4 — Distance Decrease
5 — SET (+)/Accel
6 — RES/Resume
7 — SET (-)/Decel
8 — Distance Increase

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STARTING AND OPERATING151
Activating Adaptive Cruise Control (ACC)
The minimum set speed for the ACC system is
20 mph (32 km/h).
When the system is turned on and in the READY
state, the instrument cluster displays “ACC Ready.”
When the system is off, the instrument cluster
display “Adaptive Cruise Control (ACC) Off.”
NOTE:You cannot engage ACC under the following condi -
tions:
When the brakes are applied
When the parking brake is applied
When the automatic transmission is in PARK,
REVERSE or NEUTRAL
When the vehicle speed is below the minimum
speed range
When the brakes are overheated
When the driver’s door is open at low speeds
When the driver’s seat belt is unbuckled at low
speeds
To Activate/Deactivate
Push and release the Adaptive Cruise Control
(ACC) on/off button. The ACC menu in the
instrument cluster will read “ACC Ready.” To turn the system off, push and release the
Adaptive Cruise Control (ACC) on/off button again.
At this time, the system will turn off and the
instrument cluster display will show “Adaptive
Cruise Control (ACC) Off.”
To Set A Desired Speed
When the vehicle reaches the speed desired, push
the SET
(+) button or the SET (-) button and
release. The instrument cluster display will show
the set speed.
NOTE:Fixed Speed Cruise Control can be used ACC
enabled. To change between the different modes,
push the ACC on/off button which turns the ACC
and the Fixed Speed Cruise Control off. Pushing
the Fixed Speed Cruise Control on/off button will
result in turning on (changing to) Fixed Speed
Cruise Control mode. If ACC is set when the vehicle speed is
below
20 mph (32 km/h), the set speed will default to
20 mph (32 km/h).
NOTE:Fixed Speed Cruise Control cannot be set below
20 mph (32 km/h).
If either system is set when the vehicle speed is
above 20 mph (32 km/h), the set speed shall be
the current speed of the vehicle.
NOTE:
Keeping your foot on the accelerator pedal can
cause the vehicle to continue to accelerate
beyond the set speed. If this occurs, the
message “DRIVER OVERRIDE” will display in the
instrument cluster display.
WARNING!
Leaving the Adaptive Cruise Control (ACC)
system on when not in use is dangerous. You
could accidentally set the system or cause it to
go faster than you want. You could lose control
and have a collision. Always leave the system off
when you are not using it.
WARNING!
In the Fixed Speed Cruise Control mode, the
system will not react to vehicles ahead. In
addition, the proximity warning does not activate
and no alarm will sound even if you are too close
to the vehicle ahead since neither the presence
of the vehicle ahead nor the vehicle-to-vehicle
distance is detected. Be sure to maintain a safe
distance between your vehicle and the vehicle
ahead. Always be aware which mode is selected.
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152STARTING AND OPERATING
If you continue to accelerate beyond the set
speed while ACC is enabled, the system will not
be controlling the distance between your vehicle
and the vehicle ahead. The vehicle speed will
only be determined by the position of the accel-
erator pedal.
To Cancel
The following conditions cancel the ACC or Fixed
Speed Cruise Control systems:
The brake pedal is applied
The CANC (cancel) button is pushed
The Anti-Lock Brake System (ABS) activates
The gear selector is removed from the DRIVE
position
The Electronic Stability Control/Traction Control
System (ESC/TCS) activates
The vehicle parking brake is applied
The braking temperature exceeds normal range
(overheated).
The following conditions will only cancel the ACC
system:
Driver seat belt is unbuckled at low speeds
Driver door is opened at low speeds
To Turn Off
The system will turn off and clear the set speed in
memory if:
The Adaptive Cruise Control (ACC) on/off button
is pushed
The Fixed Speed Cruise Control on/off button is
pushed
The ignition is placed in the OFF position
To Resume
If there is a set speed in memory, push the RES
(resume) button and then remove your foot from
the accelerator pedal. The instrument cluster
display will display the last set speed.
Resume can be used at any speed above 20 mph
(32 km/h) when only Fixed Speed Cruise Control is
being used.
NOTE:
If your vehicle is at a standstill longer than two
seconds, the driver will either have to push the
RES (resume) button, or apply the accelerator
pedal to reengage the Adaptive Cruise Control
(ACC) to the existing set speed.
ACC cannot be resumed if there is a stationary
vehicle in front of your vehicle in close proximity.
To Vary The Speed Setting
To Increase Or Decrease The Set Speed
After setting a speed, you can increase the set
speed by pushing the SET (+) button, or decrease
speed by pushing the SET (-) button.
U.S. Speed (mph)
Pushing the SET (+) , or SET (-) button once will
result in a 1 mph speed adjustment. Each
subsequent tap of the button results in an
adjustment of 1 mph.
If the button is continually pushed, the set
speed will continue to adjust in 5 mph incre -
ments until the button is released. The new set
speed is reflected in the instrument cluster
display.
WARNING!
The Resume function should only be used if
traffic and road conditions permit. Resuming a
set speed that is too high or too low for
prevailing traffic and road conditions could
cause the vehicle to accelerate or decelerate too
sharply for safe operation. Failure to follow these
warnings can result in a collision and death or
serious personal injury.

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