CHRYSLER TOWN AND COUNTRY 2005 4.G Warranty Booklet

2005 Passenger Car • Minivan • Pacifica21
ROADSIDE ASSISTANCE
• FLAT TIRE? If you have a flat tire, the service facility will remove
it and install your spare tire. The spare tire must be inflated and in
sound operating condition. Tire repairs are not covered.
• OUT OF FUEL? If your vehicle runs out of fuel, a small amount
of gasoline will be delivered to your location, where regulations
permit. In all other cases, including alternate fuels, your vehicle will\
be towed to the nearest re-fuelling centre. In these instances, the
cost of fuel purchased will be your responsibility.
Please read “About Roadside Assistance” (page 22) because there
are some limitations that may affect the service available to you.
T O REQUEST ASSISTANCE
(SEE
ALSO INSIDE FRONTCOVER
)
If your vehicle requires any of the services provided by the program,
call this toll-free number anytime, from any location in Canada or
the United States: 1-800-363-4869(this number does not ring
at DaimlerChrysler Canada). Please identify yourself as a
DaimlerChrysler vehicle owner and be ready to provide:
Your Vehicle Identification Number
Your licence plate number
Your odometer reading (kilometres)
The location of your vehicle and the phone number where
you can be reachedType of service needed (tow, flat tire, battery boost, etc.)
Note: • In severe weather, some delays may be expected.
• You will have to personally authorize the service provided
by the tow company
• If your vehicle is towed to a dealership, you are responsible
for contacting the dealership to authorize the service
T OWING AFTERTHEPROGRAM EXPIRES
Coverage under the Roadside Assistance Program expires at 5 years
or 100,000 kilometres(or at 3 years or 60,000 kilometres , if
applicable), whichever occurs first. If you call the toll-free number
for assistance after the Program expires, you will have to pay for the
service provided.
Some emissions coverage lasts longer than the Roadside
Assistance Program.* For warranted emission system repairs after
the program expires, towing (only) will be provided on a
reimbursement basis. Call the toll-free number and service will be
dispatched, but you will have to pay for the tow. For reimbursement
consideration, see your authorized dealer for further details.
*See page 10.

2005 Passenger Car • Minivan • Pacifica
22
ROADSIDE ASSISTANCE
A
BOUT ROADSIDE ASSISTANCE
The DaimlerChrysler Canada Roadside Assistance Program is not
a warranty, but the coverage is concurrent with the Basic and
Powertrain Warranties.
Covered service must be provided in Canada or the
Continental United States and is limited to plated and insured
vehicles that use public roadways.
Service will not be provided free if you have driven into an
area that is inaccessible to the service vehicle or is not a regularly
travelled and maintained public road (such as beaches, recreational
areas, construction sites, open fields and private roads). Cross-
country, logging, autocross and any other form of off-road use is
not covered.
The program does not cover winching or towing for
vehicles that become stuck while plowing snow.
The program does not cover repeat calls for the same problem (if
avoidance of the problem is within the control of the driver or
owner), or towing from one dealership to another, or service if the
driver appears to be under the influence of alcohol or drugs. The program does not pay for parts, tires, repairs, labour or
vehicle storage. Parts, repairs, or labour covered under a vehicle
warranty will be provided by your DaimlerChrysler Canada Dealer.
The program does not pay for towing required because of an
accident. For example, if a vehicle is winched from a ditch or
snowbank and is then determined to need a tow because of damage
suffered when it left the road, the tow will not be covered.
The program does not cover any “incidental or consequential
damages” connected with the failure of your vehicle or providing
services to you. Such damages include lost time, inconvenience, loss
of use of your vehicle, rental cars, fuel, telephone, travel or lodging,\
loss of personal or commercial property, loss of revenue, etc.
All service providers are independent contractors and are not
employees or agents of DaimlerChrysler Canada. Any loss or damage
to your vehicle or personal property resulting from providing roadside
service is the responsibility of the roadside service provider (the
towing company, for example).
Report any damage or loss to the manager of the service provider
and to your own insurance company within 24 hours and before any
repairs are performed.

2005 Passenger Car • Minivan • Pacifica23
ROADSIDE ASSISTANCE
DaimlerChrysler Canada reserves the right to limit services or
reimbursement claims for any vehicle, if in our opinion there is
abuse of the services or requests for service become unreasonable or
too frequent.
The program may be amended or cancelled at any time
without refund.
I N REMOTE LOCATIONS
If your vehicle suffers a warrantable mechanical breakdown
at a considerable distance from a DaimlerChrysler Canada
Dealership, we reserve the right to engage a nearby non-
DaimlerChrysler service facility to repair your vehicle, to minimize
inconvenience to you.
In very remote areas, if your vehicle cannot be taken by road
to the servicing dealership, transportation by rail or water may be
necessary. The program will cover a tow to the dock or rail terminal
and also to the dealership at the end of the trip, but special
transportation by rail or water must be arranged for and paid by
you. We will reimburse you for special transportation costs, up to
$300 per incident. I
F YOU HAVE TO PAY
If you have to pay for a service that is normally covered by the
program, you may claim reimbursement under the following
conditions:
• You must have called the toll-free number first for assistance
• Towing claims must be accompanied by the original detailed
repair bill and towing invoice
• Reimbursement will be limited to the local Roadside Assistance
contractor rates, to a maximum of $100 per incident, unless
otherwise noted
• Only original receipts, bills and/or charge card copies submitted by
you will be accepted for consideration for reimbursement.
Originals will be returned upon request
• Mail your claims to:
DaimlerChrysler Canada Roadside Assistance
248 Pall Mall, P.O. Box 5845
London, Ontario N6A 4T4
DaimlerChrysler Canada reserves the right to decline any claim
presented for payment later than 30 days from the date the service
was performed, or if service was provided by an unlicenced garage
or individual.

2005 Passenger Car • Minivan • Pacifica
24 As complete as our new warranty is, it may not give you total
protection for your ownership period, nor does it provide the
regular maintenance which is required to keep your new vehicle
at its optimal operating condition. If you lease a vehicle, you
should be aware of your obligation to maintain and repair
the vehicle.
DaimlerChrysler Canada Service Contracts can enhance your
new vehicle’s factory warranty from the day of delivery and provide
mechanical coverage on most major components ††
when your
factory warranty expires. There are 3 types of plans available for
purchase to suit most needs and the average length of ownership.
Vehicles placed in Police, Taxi, Limousine, Postal or
Ambulance service and all SRT vehicles may qualify for a service
contract. Please see your selling dealer for “Special Use” Service\
Contract availability.
†† Subject to limitations. Details available at your selling dealer.
OPTIONAL DAIMLERCHRYSLER CANADA SERVICE CONTRACTS
OPTIONAL
DAIMLERCHR YSLER
CANADA SER VICE
CONTRACTS

25
1.
POWER TRAIN PLANS*
Powertrain plans complement the factory powertrain warranty by
providing enhanced roadside coverage and car rental allowance if
your vehicle is not drivable and must be kept overnight. Certain
plans also provide additional distance coverage.
Major components covered are:
• engine • transmission • front-wheel drive • rear-wheel dri\
ve
• 4-wheel drive (4x4) • all-wheel-drive vehicles
2. “G OLD ” PLANS *
Each plan provides full mechanical repair protection to non-powertrain
(Gold) components. Certain plansalso provide full mechanical
protection against powertrain component repairs beyond your vehicle’s\
powertrain warranty coverage. Contracts are available with or without
a deductible.
Major components covered are:
• steering • air conditioning • engine cooling and fuel • fr\
ont
suspension • rear suspension • electrical • hydraulic brake
components • anti-lock brakes
* Maximum terms available on new vehicles registered in Canada only. 3.
“G OLD PLUS ” PLANS *
The most complete protection available for your new vehicle is one
of three “Gold Plus” Service Contracts which combines the benefits\
of “Gold” • Mechanical repair coverage for non-powertrain components
plus the most important vehicle maintenance functions • Engine oil and oil filter changes
plus • Tire rotation every other service
plus • “Peace-of-Mind” motoring with Tire Road Hazard
Protection which provides full, or pro-rata, replacement
of the original four tires, or their repair
plus • Rental car allowance for same-day warranty repairs –
your vehicle need not be kept overnight before eligibility
for the rental allowance is met.
OPTIONAL DAIMLERCHRYSLER CANADA SERVICE CONTRACTS
2005 Passenger Car • Minivan • Pacifica – October 1, 2004

26•
TRANSFERABLE ATNO COST
The unexpired portion of the plan coverage may be transferred
to the subsequent retail purchaser at no cost, within 30 days
of the date of sale. (Ask your dealer for details.)
• P OSSIBLE HIGHERRESALEVALUE
The DaimlerChrysler Service Contract may enhance the resale
value of your vehicle.
• NO COMMITMENT FOR60DAYS
The first 60 days are considered a trial period. Should you decide
to cancel within this period, you will receive full reimbursement
of your plan purchase price, less any paid claims.
OPTIONAL DAIMLERCHRYSLER CANADA SERVICE CONTRACTS
FEA TURES AND BENEFITS
DaimlerChrysler Service Contracts also provide these additional
features and benefits:
• ENHANCED ROADSIDE ASSISTANCE
• Travel planning
• Trip interruption
• CAR RENT ALALLOW ANCE
For the duration of the plan selected, the plan covers up to $50 per
day (five days maximum), any time a covered component fails and
repairs take overnight
• NOR TH AMERICA -WIDE SERVICE
DaimlerChrysler Dealers are located throughout Canada
and the Continental United States.
2005 Passenger Car • Minivan • Pacifica – October 1, 2004

2005 Passenger Car • Minivan • Pacifica27
I
NELIGIBLE VEHICLES
Vehicles involved in an accident to the extent of becoming an
insurance write-off; vehicles not registered in Canada; vehicles placed
in Taxi, Limousine or Livery services; vehicles used to plow snow or
used in Postal or Dump Truck services; vehicles used off-road; cab and
chassis trucks; vehicles altered or converted from specified original
DaimlerChrysler equipment; vehicles used in emergency services
(Police, Ambulance, Towing); and motor homes are not eligible for a
DaimlerChrysler Canada Service Contract.
Vehicles used in any competition event, pulling a trailer that
exceeds the rated capacity of the vehicle, or failure to adhere to the
requirements for vehicles used to pull a trailer as outlined in the
Owner’s Manual are not eligible.
OPTIONAL DAIMLERCHRYSLER CANADA SERVICE CONTRACTS
W HEN PLAN COVERAGE STAR TS AND ENDS
All new vehicle plans commence from the warranty start date (the
original in-service date of the vehicle) and from zero metrage.
Substitute transportation coverage begins on the date the
contract is purchased, subject to acceptance by DaimlerChrysler
Canada. Plan expiration is specified in your plan provision.
E LIGIBLE VEHICLES
DaimlerChrysler Canada vehicles which have 3/60 Basic and/or 5/100
Powertrain Warranty and are less than three years in service, and
have accumulated less than 60,000 kilometres, are eligible for
service contracts.

2005 Passenger Car • Minivan • Pacifica
28 P
LAN SERVICE
/TOLL
-FREE NUMBER
Plan service will be provided by the dealer who sold you the plan.
In the event that you cannot return to the selling dealer for service,
you may request plan service from any DaimlerChrysler Dealer in
the United States or Canada. If you are unable to obtain plan service
from an authorized dealer, you can call the toll-free number to
receive service instructions.
DaimlerChrysler Canada stands fully behind its service contracts.
Be sure that the contract you buy is a genuine DaimlerChrysler
Ser vice Contract. We are not responsible for other companies’ contracts.\
OPTIONAL DAIMLERCHRYSLER CANADA SERVICE CONTRACTS
PERSONALIZED TERMSANDCONDITIONS WELCOMEKIT
Upon receipt and acceptance of your application by DaimlerChrysler, as
submitted by your selling dealership, you will be mailed a personalized
welcome letter confirming your entitlement to the benefits of the con -
tract you purchased, a member’s card and the Terms and Conditions
outline. This will identify you and your vehicle to any DaimlerChrysler
Dealer in Canada, or the United States, as being eligible for plan
services for the period of the terms selected. The member’s card is t\
o
be presented to the dealer when requesting plan services.
O WNER ’S RESPONSIBILITY
The owner’s responsibility is to properly operate, care for and main -
tain the vehicle as prescribed in the Owner’s Manual supplied by
DaimlerChrysler with each new vehicle and herein. Schedule “B”
best describes operating conditions in Canada and is the
recommended service schedule.

NEXTSERVICE DUE
2005 P ASSENGER CAR•MINIV AN•PACIFIC A
VIPER, CR OSSFIRE, 300 AND MA GNUM EXCLUDED

MAINTENANCE Scheduled maintenance must be completed to provide the best vehicle
performance and reliability . The limited warranties in the warranty booklet DO NOT COVER repairs
required due to improper maintenance. W e strongly suggest you keep track of scheduled maintenance and
keep receipts or other documents. Use only recommended Mopar Lubricants \
and genuine Mopar Parts.
NOTE: WHERE TIME (MONTHS) AND METRAGE ARE INDICA TED, FOLLOW THE INTERVAL
THA T OCCURS FIRST .
AT EACH STOP FOR FUEL
• Check the engine oil level about 5 minutes after
a fully warmed engine is shut off. Checking the
oil level while the vehicle is on level ground will
improve the accuracy of the oil-level reading.
Add oil only when the level is at or below the
ADD or MIN mark.
• Check the windshield-washer solvent and add
if required.
ONCE A MONTH
• Check the tire pressure and look for unusual
wear or damage.
• Inspect the battery and clean and tighten the
terminals as required.
• Check the fluid levels of coolant reservoir , brake
master cylinder , power steering and transmission
and add as needed.
• Check all the lights and all other electrical items
for correct operation.
• Check and clean wiper blades. Replace if required.
VISUAL INSPECTIONS –
INSPECT FOR SIGNS OF COMPONENT
DETERIORA TION AND PHYSICAL DAMAGE.
There are two maintenance schedules
contained in your Owner’ s Manual. Schedule
“B” best describes operating conditions in
Canada and is the recommended service
schedule. For your convenience, the scheduled
maintenance intervals outlined in this booklet
follow the Severe Service Schedule as described
in your Owner’ s Manual. Schedule “B” is for
vehicles that are operated under one or more of
the following conditions: day or night tempera -
tures are below 0 °C; stop-and-go driving;
extensive engine idling; driving in dusty
conditions; short trips of less than 16.2 km; more than 50% of your driving is at sustained
high speeds during hot weather
, above 32°C;
trailer towing; T axi, Police, or delivery service
(commercial service); off-road or desert driving;
if equipped for and operating with E-85
(ethanol) fuel. Schedule “A” is for vehicles that
are not operated under any of the conditions
listed under Schedule “B.”
The performance of all scheduled service
work is required to maintain your vehicle in
good operating condition. DaimlerChrysler
Canada Inc. reserves the right to deny
warranty coverage if the vehicle has not been
properly maintained. While we do not insist
that such work be performed by factory-
authorized dealers, we strongly recommend
that an authorized Chrysler , Jeep
®or Dodge
Dealer perform this work.
INTRODUCTION