2016 Citroen BERLINGO MULTISPACE 2016 2.G Owner's Manual

Audio and Telematics
 259
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The services available depend on
the  network,   the   SIM   card   and   the  
c

ompatibility   of   the   Bluetooth   telephone  
u

sed.   Check   the   telephone   manual   and  
w

ith   your   network   provider   for   details   of  
t

he   services   available   to   you.
The
  ability   of   the   system   to   connect  
w

ith only one profile depends on the
telephone.
  The   three   profiles   may   all  
c

onnect   by   default.
Visit
 
www.citroen.co.uk   for   more   information  
(

compatibility,   additional   help,   ...).
The recognised telephone
appears
  in   the   list.
Depending
  on   your   telephone,   you   may   be  
a

sked
  to   accept   automatic   connection   every  
t

ime
 
the   ignition   is   switched   on.
on r
eturn to the vehicle, if the last telephone
connected is present again, it is reconnected
automatically
  and   within   around   30   seconds  
a

fter switching on the ignition the pairing is
done without any action on your part, with
(Bluetooth
 a

ctivated).
To
  modify   the   automatic   connection   mode,  
s

elect the telephone in the list then select the
desired
 p

rofile.depending on the type of telephone,
the   system   will   ask   you   to   accept   or   not  
t

he   transfer   of   your   contacts.
If not, select " Update".
Connecting a Bluetooth®
peripheral device
Automatic reconnection
on switching on the ignition, the telephone
connected when the ignition was last switched
off
  is   automatically   reconnected,   if   this  
c

onnection   mode   had   been   activated   during   the  
pa

iring
 p
rocedure.
The
  connection   is   confirmed   by   the   display   of   a  
m

essage   and   the   name   of   the   telephone.
Manual connection
Press on Telephone to display the
primary pag e.
Press
  on   the   secondary   page.
Select " Bluetooth " to display the list
of
  paired   peripherals.
Select
 
the   peripheral   to   connect.
Press on " Search for devices ".
The
 
connection   is   confirmed   by   the   display   of   a  
m

essage
 
and   the   name   of   the   telephone.
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Managing paired
telephones
This function allows the connection or
disconnection of a peripheral device as
well  as   the   deletion   of   a   pairing. Using the telephone is not
recommended
  while   driving.
Park
  the   vehicle.
Make
  the   call   using   the   steering  
m

ounted   controls.
Press on Telephone
to display the
primary
 pag

e.
Press
  on   the   secondary   page.
Select " Bluetooth " to display the list
of
  paired   peripheral   devices.
Select
  the   peripheral   in   the   list.
Select " Search for devices "
o

r "Connect / Disconnect " to start or
end the Bluetooth connection with
the
  selected   device.
o

r "Delete "
  to   delete   the   pairing.
Receiving a call
An incoming call is announced by a ring and a superimposed   display   in   the   screen.
Make
  a   short   press   on   the   steering  
m

ounted   TEL button to accept an
incoming
 c

all.
Make
  a   long   press
on
  the   steering   mounted   TEL button
to
  reject   the   call.
o

r Select "End call".
Making a call
Calling a new number
Press on Telephone to display the
primary pag e.
Enter
  the   phone   number   using   the  
d

igital
 k
eypad.
Press " Call"
  to   start   the   call.
Calling a contact
Press on Telephone to display the
primary pag e.
Or
  make   a   long   press
on
  the   steering   mounted   TEL
 
button.

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Select "Contacts ".
Select
 
the   desired   contact   from   the   list   offered.
Select " Call".
Calling a recently used number
Press on Telephone to display the
primary pag e.
Select " Call log ".
Select
 
the   desired   contact   from   the   list   offered.
It
 
is
  always   possible   to   make   a   call  
d

irectly   from   the   telephone;   park   the  
v

ehicle   first   as   a   safety   measure.
Managing contacts / entries
Press on Telephone to display the
primary pag e.
Select " Contacts ".
Select " View".
Select " Create"
 

to
 
add
 
a
 
new
 
contact.
o

r "Modify "
  to   edit   the   selected   contact.
o

r "Delete " to delete the selected
contact.
o

r "Delete all "
  to   delete   all   information  
f

or   the   selected   contact. Select "
By name" to view the list of
contacts.
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The table below gives answers to the most frequently asked questions on your audio system.
Q UESTION ANSWER SOLUTION
The route calculation is not
successful. The
  navigation   settings   may   conflict   with   the   current   location  
(

exclusion   of   toll   roads   on   a   toll   motor way).Check
  the   settings   in   the   "Navigation"   menu.
The
  POIs   do   not   appear. The   POIs   have   not   been   selected.Select
  the   POIs   in   the   list   of   POIs.
The
  Risk   areas   audible  
w

arning   does   not   work.The
  audible   warning   is   not   active.
ac
tivate audible warnings in the "
na
vigation"
menu.
The
  system   does   not  
s

uggest a detour around an
incident
  on   the   route.The
  guidance   criteria   do   not   take   account   of   TMC   messages. Select   the   "Information"   function   in   the   list   of  
g

uidance
 c
riteria.
I
  receive   a   Risk   areas   alert  
w

hich   is   not   on   my   route.Other
  than   guidance,   the   system   announces   all   Risk   areas  
p

ositioned   in   a   cone   located   in   front   of   the   vehicle.   It   may   provide   an  
a

lert   for   Risk   areas   located   on   nearby   or   parallel   roads.Zoom
  in   on   the   map   to   view   the   exact   position   of  
t

he   Risk   areas.   Select   "On   the   route"   to   no   longer  
r

eceive alerts other than guidance or to reduce
the
  time   for   the   announcement.
Frequently asked questions
Navigation

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QUESTIONANSWER SOLUTION
Certain
  traffic   jams   along  
t

he route are not indicated
in
 
real
 
time. On
  starting,   it   is   several   minutes   before   the   system   begins   to   receive  
t

he   traffic   information. Wait
  until   the   traffic   information   is   being   received  
c

orrectly   (display   of   the   traffic   information   icons  
o

n   the   map).
The
  filters   are   too   restrictive. Modify
  the   settings.
In
  certain   countries,   only   major   routes   (motor ways...)   are   listed   for  
t

he   traffic   information. This
  phenomenon   is   normal.   The   system   is  
d

ependent   on   the   traffic   information   available.
The altitude is not
displayed. On
  starting,   the   initialisation   of   the   GPS   may   take   up   to   3   minutes   to  
r

eceive   more   than   4   satellites   correctly.Wait
  until   the   system   has   completed   starting  
u

p, so that there is GPS coverage of at least
4 satellites.
Depending
  on   the   geographical   environment   (tunnel...)   or   the  
w

eather,   the   conditions   of   reception   of   the   GPS   signal   may   vary.This
  phenomenon   is   normal.   The   system  
i

s dependent on the GPS signal reception
conditions.
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Radio
QUESTIONANSWER SOLUTION
The quality of reception of
the radio station listened
to gradually deteriorates
or the stored stations do
not function (no sound,
87.5 Mhz
  is   displayed...). The
  vehicle   is   too   far   from   the   transmitter   used   by   the   station  
l

istened   to   or   there   is   no   transmitter   in   the   geographical   area  
t

hrough   which   the   vehicle   is   travelling.Activate
  the   "RDS"   function   by   means   of   the  
s

hort-cut   menu   to   enable   the   system   to   check  
w

hether   there   is   a   more   power ful   transmitter   in  
t

he   geographical   area.
The
  environment   (hills,   buildings,   tunnels,   basement   car   parks...)  
b

lock   reception,   including   in   RDS   mode.This
  phenomenon   is   normal   and   does   not   indicate  
a

  fault   with   the   audio   system.
The
  aerial   is   absent   or   has   been   damaged   (for   example   when   going  
t

hrough   a   car   wash   or   into   an   underground   car   park).Have
  the   aerial   checked   by   a   CITROËN   dealer.
I
 
cannot   find   some   radio  
s

tations in the list of
stations
 r

eceived. The
  station   is   not   received   or   its   name   has   changed   in   the   list. Press   on   the   "Update   list"   function   in   the   system  
t

o   update   the   list   of   stations   received.
Some
  radio   stations   send   other   information   in   place   of   their   name  
(

the   title   of   the   song   for   example).
The
  system   interprets   this   information   as   the   name   of   the   station.
The
 
name   of   the   radio  
s

tation
 c
hanges.

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Media
QUESTIONANSWER SOLUTION
Playback   of   my   USB  
m

emory   stick   starts   only  
a

fter a very long wait
(around
  2   to   3   minutes). Some
  files   supplied   with   the   memory   stick   may   greatly   slow   down  
a

ccess   to   reading   the   memory   stick   (multiplication   by   10   of   the  
c

atalogue   time). Delete
  the   files   supplied   with   the   memory   stick  
a

nd   limit   the   number   of   sub-folders   in   the   file  
s

tructure   on   the   memory   stick.
When
 
I
 
connect   my   iPhone  
a

s telephone and to the
USB
 
port   at   the   same   time,  
I

 
am
 
unable   to   play   the  
m

usic
 
files. When
  the   iPhone   connects   automatically   as   a   telephone,   it   forces  
t

he   streaming   function.   The   streaming   function   takes   the   place   of  
t

he USB function which is then not useable, there is a period without
sound
  of   the   track   being   played   with   Apple
® players.
di
sconnect and reconnect to the USB port
(the USB   function   takes   priority   over   streaming).
Some
 
characters
 
in
 
the
 
m

edia
 
information
 
are
 
not
 
d

isplayed correctly while
playing. The
 
audio
 
system
 
does
 
not
 
display
 
some
 
types   of   characters. Use   standard   characters   to   name   tracks   and  
f

olders.
Playing
 
of
 
streaming
 
files
 
d

oes
 
not
 
start. The
 
peripheral
 
device
 
connected
 
does
 
not
 
support   automatic   play. Start   the   playback   from   the   device.
The
 
names
 
of
 
tracks
 
and
 
t

he
 
track
 
length
 
are
 
not
 
d

isplayed on the screen
when
 s

treaming
 a

udio. The
 
Bluetooth
 
profile
 
does
 
not
 
allow
 
the
 
transfer   of   this   information.
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QUESTIONANSWER SOLUTION
In changing the setting
of treble and bass the
equalizer setting is
deselected. The
  selection   of   an   equalizer   setting   imposes   the   balance   settings.
Modifying
  one   without   the   other   is   not   possible.Modify the balance or equalizer settings to obtain
the
  desired   musical   ambience.
In changing the equalizer
setting, treble and bass
return
 
to   zero.
When changing the
balance settings, the
distribution setting is
deselected. The
  selection   of   a   distribution   setting   imposes   the   balance   settings.
Modifying
  one   without   the   other   is   not   possible.Modify the balance or distribution settings to
obtain
  the   desired   musical   ambience.
When changing a sound
distribution setting,
the balance setting is
deselected.
Settings

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QUESTIONANSWER SOLUTION
There is a difference in
sound quality between the
different
  audio   sources. For
  optimum   sound   quality,   the   audio   settings   for   Volume:,   Bass:,  
T

reble:,   Ambience   and   Loudness   can   be   adapted   to   the   different  
s

ound   sources,   which   may   result   in   audible   differences   when  
c

hanging
 s
ource. Check
  that   the   audio   settings   for   (Volume:,   Bass:,  
T

reble:,   Ambience,   Loudness)   are   adapted   to   the  
s

ources   listened   to.   It   is   advisable   to   set   the   audio  
f

unctions   (Bass:,   Treble:,   Balance)   to   the   middle  
p

osition,   select   the   "   None"   musical   ambience  
a

nd set the loudness correction to the "Inactive"
position
  in   radio   mode.
With the engine off, the
system
 
switches   off   after   a  
f

ew
 
minutes   of   use. When
  the   engine   is   switched   off,   the   system's   operating   time  
d

epends   on   the   state   of   charge   of   the   battery.
The
  switch-off   is   normal:   the   system   switches   to   economy   mode   and  
s

witches   off   to   prevent   discharging   of   the   vehicle's   battery.Start the vehicle's engine to increase the battery
charge.
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QUESTIONANSWER SOLUTION
I
 
cannot   connect   my  
B

luetooth
 t
elephone. The
  telephone's   Bluetooth   function   may   be   switched   off   or   the  
t

elephone   may   not   be   visible. -
 
C
heck   that   your   telephone's   Bluetooth  
f

unction   is   switched   on.
-
 
C
heck   in   the   telephone   settings   that   it   is  
"

visible   to   all".
The
  Bluetooth   telephone   is   not   compatible   with   the   system.You
  can   check   the   compatibility   of   your   telephone  
a

t   www.citroen.co.uk   (services).
The
 
volume   of   the  
t

elephone connected
in
 
Bluetooth   mode   is  
ina

udible. The
  volume   depends   both   on   the   system   and   on   the   telephone. Increase   the   volume   of   the   audio   system,   to  
m

aximum   if   required,   and   increase   the   volume   of  
t

he   telephone   if   necessary.
The
  ambient   noise   level   has   an   influence   on   the   quality   of   telephone  
c

ommunication. Reduce
  the   ambient   noise   level   (close   the  
w

indows, reduce the booster fan speed, slow
down...).
Some
 
contacts   are  
d

uplicated   in   the   list. The options for synchronizing contacts are synchronizing the
contacts
  on   the   SIM   card,   the   contacts   on   the   telephone,   or   both.  
W

hen   both   synchronizations   are   selected,   some   contacts   may   be  
dup

licated. Select "
di

splay SIM card contacts" or "
di
splay
telephone
 c

ontacts".
Contacts are not shown in
alphabetical
 o

rder. Some
  telephones   offer   display   options.   Depending   on   the   settings  
c

hosen,   contacts   can   be   transferred   in   a   specific   order.Modify the display setting in the telephone
di r e c to r y.
The
 
system   does   not   receive
 S

MS
 
text   messages. The
  Bluetooth   mode   does   not   permit   sending   SMS   text   messages   to  
t

he   system.
Telephone