USB CITROEN C-ELYSÉE 2021 User Guide

11 7
CITROËN Connect Radio
11The balance/distribution (or spatialisation with the Arkamys© system) uses audio
processing to adjust the sound quality
according to the number of passengers in the
vehicle.
Onboard audio: Arkamys Sound Staging©
optimises the sound distribution inside
the passenger compartment.
DAB (Digital Audio
Broadcasting) radio
Terrestrial Digital Radio
Digital radio provides higher quality sound.
The various "multiplexes/ensembles" offer a
choice of radio stations organised in alphabetical
order.
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Press "Band" to select "DAB band".
Press in the shaded area to confirm.
FM-DAB Follow-up
"DAB" does not cover 100% of the territory.
When the digital radio signal is poor, the
"FM-DAB Follow-up" enables you to continue
listening to the same station by automatically
switching to the corresponding "FM" analogue
station (if there is one).
Press Radio Media to display the main
page.
Press the "OPTIONS " button to go to the
secondary page.
Activate/deactivate "FM-DAB Follow-up ".
Press in the shaded area to confirm.
If "FM-DAB Follow-up" is activated, there
may be a time offset of a few seconds
when the system switches to "FM" analogue
radio, and in some cases a change in volume.
When the digital signal quality is restored, the
system automatically changes back to "DAB".
To minimise this time lag, storing radio
stations in the "DAB" band is recommended.
If the "DAB" station being listened to is
not available on "FM", or if "FM-DAB
Follow-up" is not activated, the sound will cut
out when the digital signal becomes too weak.
Media
USB port
Insert the USB memory stick into the USB
port or connect the USB device to the
USB port using a suitable cable (not supplied).
To protect the system, do not use a USB hub.
The system builds playlists (in temporary
memory); this operation can take from a
few seconds to several minutes at the first
connection.
Reduce the number of non-music files and the
number of folders to reduce the waiting time.
Playlists are updated whenever the ignition
is switched off or a USB memory stick is
connected. The audio system memorises these
lists, which will subsequently load faster if they
have not been changed.
Auxiliary (AUX) jack socket
Depending on equipmentConnect a portable device (MP3 player,
etc.) to the auxiliary jack socket using an
audio cable (not supplied).
This source is only available if "Auxiliary input"
has been selected in the audio settings.
First adjust the volume on the portable device
(to a high level). Then adjust the volume of the
audio system.
Controls are managed via the portable device.

11 8
CITROËN Connect Radio
Selecting the source
Press Radio Media to display the main
page.
Press the "SOURCES" button.
Select the source.
BluetoothStreaming®
Streaming allows you to listen to the audio feed
from your smartphone.
The Bluetooth profile must be activated.
First adjust the volume on the portable device
(to a high level). Then adjust the volume of the
system.
If play does not start automatically, it may be
necessary to start the audio playback from the
smartphone.
Control is from the portable device or by using
the system's touch buttons.
Once connected in Streaming mode, the
smartphone is considered to be a media
source.
Connecting Apple® players
Connect the Apple® player to the USB socket
using a suitable cable (not supplied).
Play starts automatically.
Control is via the audio system.
The classifications available are those of the portable device connected (artists/
albums/genres/playlists/audio books/
podcasts). It is also possible to use a
classification structured in the form of a
library.
The default classification used is by artist. To
modify the classification used, return to the
first level of the menu then select the desired
classification (playlists for example) and
confirm to go down through the menu to the
desired track.
The version of software in the audio system may
not be compatible with the generation of the
Apple
® player.
Information and advice
The system supports USB mass storage
devices, BlackBerry® devices or Apple® players
via the USB ports. The adapter cable is not
supplied.
Devices are managed using the audio system
controls.
Other devices, not recognised on connection,
must be connected to the auxiliary socket using
a jack cable (not supplied) or via Bluetooth
streaming, if compatible.
To protect the system, do not use a USB hub.
The audio system will only play audio files with
".wav", ".wma", ".aac", ".ogg" and ".mp3" file
extensions, at bit rates between 32 Kbps and
320 Kbps.
It also supports VBR (Variable Bit Rate) mode.
No other file types (".mp4", etc.) can be read.
All ".wma" files must be standard WMA 9 files.
The supported sampling rates are 11, 22, 44 and
48 KHz.
To avoid reading and display problems, we
recommend choosing file names less than 20
characters long that do not contain any special
characters (e.g. “ ? .
; ù).
Use only USB memory sticks in FAT32 format
(File Allocation Table).
We recommend using the original USB
cable for the portable device.
Telephone
USB sockets
Depending on equipment, for more information
on the USB sockets compatible with CarPlay® or
Android Auto applications, refer to the "Ease of
use and comfort" section.
For the list of compatible smartphones,
visit the Manufacturer's website in your
country.
Synchronising a smartphone enables
users to display applications that support
the smartphone’s CarPlay
® or Android Auto
technology on the vehicle’s screen. For

11 9
CITROËN Connect Radio
11CarPlay® technology, the CarPlay® function
must first be activated on the smartphone.
Unlock the smartphone for the communication
process between the smartphone and the
system to work.
As principles and standards are constantly
changing, we recommend keeping the
smartphone's operating system up-to-
date, together with the date and time on
the smartphone and the system.
CarPlay® smartphone
connection
Depending on country.
On connecting the USB cable, the
CarPlay® function deactivates the
system's Bluetooth® mode.
The "CarPlay " function requires the use of
a compatible smartphone and compatible
applications.
Connect the USB cable. The smartphone
charges when connected by the USB
cable.
From the system, press Telephone to
display the CarPlay® interface.
Or
If the smartphone has already connected
by Bluetooth®.
Connect the USB cable. The smartphone
charges when connected by the USB
cable.
From the system, press "Telephone" to
display the main page.
Press the "PHONE" button to go to the
secondary page.
Press "CarPlay" to display the CarPlay®
interface.
When the USB cable is disconnected
and the ignition is switched off then back
on, the system will not automatically switch to
Radio Media mode; the source must be
changed manually.
The CarPlay® navigation can be accessed
at any time by pressing the system's
Navigation button.
Android Auto smartphone connection
Depending on country.
On the smartphone, download the
Android Auto application.
The "Android Auto" function requires the
use of a compatible smartphone and
applications.
Telephone not connected by
Bluetooth®
Connect a USB cable. The smartphone
charges when connected by a USB cable.
From the system, press "Telephone" to
display the main page.
Press "Android Auto" to start the
application in the system.
Depending on the smartphone, it may be
necessary to activate the "Android Auto"
function.
During the procedure, several screen
pages relating to certain features are
displayed.
Accept to start and complete the connection.
When connecting a smartphone to the
system, we recommend enabling
Bluetooth
® on the smartphone.
Telephone connected by Bluetooth®
From the system, press "Telephone" to
display the main page.
Press the "PHONE" button to display the
secondary page.
Press "Android Auto" to start the
application in the system.
Access to the different audio sources remains
available in the margin of the Android Auto
display, using the touch buttons located in the
upper bar.
Access to the menus for the system is possible
at any time using the dedicated buttons.

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CITROËN Connect Radio
11Press this button to set the time zone.
Select the display format for the time
(12h/24h).
Activate or deactivate summer time (+1 hour).
Activate or deactivate GPS synchronisation (UTC).
Press the back arrow to save the settings.
The system may not automatically manage the change between winter and
summer time (depending on the country of
sale).
Setting the date
Press Settings to display the main page.
Press "Configuration" to access the
secondary page.
Press "Date and time".
Select "Date".
Press this button to set the date.
Press the back arrow to save the date.
Select the display format for the date.
Press the back arrow again to confirm.
Time and date setting is only available if
"GPS Synchronisation:" is deactivated.
Frequently asked
questions
The following information groups together the answers to the most frequently asked questions
concerning the system.
Radio
The reception quality of the tuned radio
station gradually deteriorates or the station
presets are not working (no sound, 87.5 MHz
is displayed, etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
►

Activate the "RDS" function in the upper bar
to enable the system to check whether there is
a more powerful transmitter in the geographical
area.
The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park).
►


Have the aerial checked by a dealer
.I cannot find some radio stations in the list of
received stations.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
►

Press the round arrow on the "List" tab on the
"Radio" page.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
►
Press the round arrow on the "List" tab on the
"Radio" page.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
►

Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
Some characters in information about the
currently playing media are not displayed
correctly

.
The audio system is unable to process certain
types of character.
►

Use standard characters to name tracks and
folders.
Playback of streaming files does not start.

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CITROËN Connect Radio
The connected device does not automatically
launch playback.
►
Start playback from the device.
T

rack names and playing times are not
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the device may not be visible.
►

Check that the telephone has Bluetooth
switched on.
►


Check in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with
the system.
►


Check the compatibility of the telephone on
the Brand's website (services).
Android

Auto and/or CarPlay do not work.
Android Auto and CarPlay may not activate if the
USB cables are of poor quality.
►

Use genuine USB cables to ensure
compatibility

.
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay are not available in all
countries.
►

Check the Google
Android Auto or Apple
website to see which countries are supported.
The volume of the telephone connected in
Bluetooth mode is inaudible. The volume depends on both the system and the
telephone.
►

Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary
.
Ambient noise affects the quality of the
telephone call.
►
Reduce ambient noise (close windows, turn
down ventilation, slow down, etc.).
The contacts are not listed in alphabetical
order
.
Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
►

Modify the telephone directory display
settings.
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
►

Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa. ►


Modify the balance setting or the distribution
setting to obtain the desired sound quality
.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
►
Check that the sound settings are appropriate
to the sources listened to.
Adjust the sound
functions to the middle position.
When the engine is off, the system switches
off after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system
automatically goes into energy economy mode
and switches off to maintain an adequate charge
in the battery.
►

Start the vehicle’
s engine to increase the
charge of the battery.

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CITROËN Connect Nav
12:13
18,5 21,5
23 °C

Selecting the audio source (depending on
version):
–

FM/DAB/AM* radios*
–


USB memory stick.
–


CD Player (depending on model).
–


Media player connected via the auxiliary
socket (depending on model).
–


T
elephone connected via Bluetooth and
Bluetooth multimedia broadcast* (streaming).


* depending on equ ipment.
In the "Settings" menu you can create a
profile for just one person or a group of
people with common points, with the
possibility of entering a multitude of settings
(radio presets, audio settings, navigation
history, contact favourites, etc.); these
settings are taken into account automatically.
In very hot conditions, the volume may
be limited to protect the system. It may
go into standby (screen and sound off) for at
least 5 minutes
The return to normal takes place when the
temperature in the passenger compartment
has dropped.
Steering mounted controls
Voice control:
This control is located on the steering
wheel or at the end of the lighting control stalk
(depending on equipment).
Short press, system voice control.
Long press, voice control for smartphone or
CarPlay
®, MirrorLinkTM (availability depending on
country), Android Auto via the system.
Increase volume.
Decrease volume. Mute by pressing the volume increase and
decrease buttons simultaneously (depending on
equipment).
Restore the sound by pressing one of the two
volume buttons.
Media (short press): change the
multimedia source.
Telephone (short press): start telephone
call.
Call in progress (short press): access
telephone menu.
Telephone (long press): reject an incoming call,
end call; when no call is in progress, access
telephone menu.
Radio (rotate): automatic search for the
previous / next station.
Media (rotate): previous / next track, move in a
list.
Short press: confirm a selection; if nothing
selected, access to presets.
Radio: display the list of stations.
Media: display the list of tracks.
Radio (press and hold): update the list of
stations received.

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CITROËN Connect Nav
artist, Madonna", "play song, Hey Jude", or "play
album, Thriller".
Media voice commands are available
only with a USB connection.
"Telephone" voice
commands
If there is no telephone connected by
Bluetooth, a voice message announces:
"Please first connect a telephone", and the
voice session will be closed.
Voice commands
Call contact <...> *
Dial <…>*
Display contacts*
Display calls*
Call (message box | voicemail)*
Help messages
To make a phone call, say "call" followed by
the contact name, for example: "Call David
Miller". You can also include the phone type, for
example: "Call David Miller at home". To make
a call by number, say "dial" followed by the
* This function is av ailable only if the telephone connected to the system supports downloadi\
ng of contacts and recent calls and the corresponding
download has been performed.
**

This function is a
vailable only if the telephone connected to the system supports download\
ing of contacts and recent calls and the corresponding
download has been performed.
phone number, for example, "Dial 107776 835
417". You can check your voicemail by saying
"call voicemail". To send a text, say "send quick
message to", followed by the contact, and then
the name of the quick message you'd like to
send. For example, "send quick message to
David Miller, I'll be late". To display the list of
calls, say "display calls". For more information on
SMS, you can say "help with texting".
"Text message" voice
commands
If there is no telephone connected by
Bluetooth, a voice message announces:
"Please first connect a telephone", and the
voice session will be closed.
Voice commands
Send text to <...>
Listen to most recent message**
Help messages
To hear your messages, you can say "listen to
most recent message". When you want to send
a text, there's a set of quick messages ready for
you to use. Just use the quick message name
and say something like "send quick message to
Bill Carter, I'll be late". Check the phone menu
for the names of the supported messages.
Please say "call" or "send quick message to",
and then select a line from the list. To move
around a list shown on the display, you can
say "go to start", "go to end", "next page" or
"previous page". To undo your selection, say
"undo". To cancel the current action and start
again, say "cancel".
The system only sends pre-recorded "Quick messages".
Navigation
Choice of a destination
To a new destination
Press Navigation to display the main
page.
Press the "MENU" button to access the
secondary page.
Select "Enter address".
Select the "Country".

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CITROËN Connect Nav
12Network connection provided by the
user
USB connectionConnect a USB cable.
The smartphone charges when
connected by a USB cable.
Bluetooth connection
Activate the Bluetooth function on the telephone and ensure that it is visible to
all (see the "Applications" section).
Wi-Fi connection
Select a Wi-Fi network found by the
system and connect to it (see the
"Applications" section).
Restrictions of use:
– With CarPlay®, connection sharing is
only with a Wi-Fi connection.
–

With MirrorLinkTM, connection sharing is
only with a USB connection.
The quality of services depends on the quality
of the network connection.
With the arrival of "TOMTOM TRAFFIC",
the services are available.
The services offered with connected navigation are as follows.
A Connected Services pack:
–

Weather,
–

Filling stations,
–


Car park,
–


T

raffic,
–

POI local search.
A Danger zone pack (option).
The processes and standards are constantly changing; for the
communication process between the
smartphone and the system to work correctly,
we recommend that you update the
operating system of the smartphone as
well as the date and time of the
smartphone and the system.
Settings specific to
connected navigation
In the "Settings" menu, you can create a
profile for an individual or for a group of
people with shared interests, and configure a
wide range of settings (radio presets, audio
settings, navigation history, favourite contacts,
etc.). Settings are applied automatically.
Press Navigation to display the main
page.
Press the "MENU" button to access the
secondary page.
Select "Settings".
Select "Map".
Activate or deactivate: – "Allow declaration of danger zones ".
–

“Guidance to final destination on foot "
–

“Authorize sending information "
These settings must be configured for each
profile.
Select "Alerts".
Activate or deactivate “Warn of danger
zones”.
Select this button.
Activate: Give an audible warning
For access to connected navigation, you
must tick the option: "Authorize sending
information"
Danger zone alerts may or may not be
displayed, depending on the applicable
legislation and subscription to the
corresponding service.
Declaration of "Danger
zones"
To send information on the declaration
of danger zones, you must tick the
option: "Allow declaration of danger zones "
Press Navigation to display the main
page.
Press the "Declare a new danger zone"
button located in the upper bar on the
touch screen
Select the "Type” option to select the type
of "Danger area".

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CITROËN Connect Nav
12For the list of compatible smartphones, visit
the vehicle brand's website in your country.
Connect the USB cable. The smartphone
charges when connected by the USB
cable.
Press "Telephone" to display the
CarPlay® interface.
Or
Connect the USB cable. The smartphone
charges when connected by the USB
cable.
From the system, press "Applications " to
display the main page.
Press "Connectivity" to access the "CarPlay
®”
function.
Press "CarPlay" to display the CarPlay®
interface.
On connecting the USB cable, the
CarPlay® function deactivates the
system's Bluetooth® mode.
MirrorLinkTM smartphone
connection
As a safety measure and because it
requires sustained attention by the driver,
using a smartphone when driving is
prohibited.
All operations must be done with the vehicle
stationary.
Smartphone synchronisation allows
users to display smartphone applications
compatible with the MirrorLink
TM technology
on the vehicle’
s screen.
Processes and standards are constantly
changing. The communication process
between the smartphone and the system
requires the smartphone to be unlocked;
update the smartphone's operating system
and the date and time on the smartphone
and in the system.
For the list of compatible smartphones, visit
the vehicle brand's website in your country.
As a safety measure, applications can only be viewed with the vehicle
stationary; display is interrupted once the
vehicle is moving.
The "MirrorLinkTM" function requires the
use of a compatible smartphone and
compatible

applications.
When connecting a smartphone to the
system, we recommend enabling
Bluetooth
® on the smartphone.Connect the USB cable. The smartphone
charges when connected by the USB
cable.
From the system, press "Applications " to
display the main page.
Press "Connectivity" to access the
"MirrorLink
TM” function.
Press "MirrorLinkTM" to start the
application in the system.
Depending on the smartphone, it may be
necessary to activate the "MirrorLink
TM"
function.
During the procedure, several screen
pages relating to certain features are
displayed.
Accept to start and complete the connection.
Once the connection is established, a page
is displayed with the applications already
downloaded to your smartphone which are
compatible with the MirrorLink
TM technology.
Access to the different audio sources remains
available in the margin of the MirrorLink
TM
display, using the touch buttons located in the
upper bar.
Access to the menus for the system is possible
at any time using the dedicated buttons.
There may be a wait for the availability of applications, depending on the quality of
your network.
Android Auto smartphone connection
As a safety measure and because it
requires sustained attention by the driver,
using a smartphone when driving is
prohibited.
All operations must be done with the vehicle
stationary.

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CITROËN Connect Nav
Synchronising a smartphone allows
users to display applications compatible
with the smartphone's Android Auto
technology on the vehicle screen.
Processes and standards are constantly
changing. The communication process
between the smartphone and the system
requires the smartphone to be unlocked;
update the smartphone's operating system
and the date and time on the smartphone
and in the system.
For the list of compatible smartphones, visit
the vehicle brand's website in your country.
As a safety measure, applications can only be viewed with the vehicle
stationary; display is interrupted once the
vehicle is moving.
The "Android Auto" function requires the use of a compatible smartphone and
compatible applications.
Connect the USB cable. The smartphone
charges when connected by the USB
cable.
From the system, press "Applications " to
display the main page.
Press "Connectivity" to access the "Android
Auto” function.
Press "Android Auto" to start the
application in the system.
During the procedure, several screen
pages relating to certain features are
displayed.
Accept to start and complete the connection.
Access to the different audio sources remains
available in the margin of the Android Auto
display, using the touch buttons located in the
upper bar.
Access to the menus for the system is possible
at any time using the dedicated buttons.
In Android Auto mode, the function that
displays rolling menus by briefly pressing
the screen with three fingers is disabled.
There may be a wait for the availability of applications, depending on the quality of
your network.
Bluetooth connection®
As a safety measure and because they require prolonged attention on the part of
the driver, the operations for pairing of the
Bluetooth mobile telephone with the Bluetooth
hands-free system of your audio system must
be carried out with the vehicle stationary
and the ignition on.
Activate the Bluetooth function on the telephone and ensure that it is "visible to
all" (telephone configuration).
Procedure from the telephone
Select the system name in the list of
devices detected.
In the system, accept the connection request
from the telephone.
To complete the pairing, whichever procedure used (from the telephone or
from the system), ensure that the code is the
same in the system and in the telephone.
Procedure from the system
Press Connect-App to display the main
page.
Press the "OPTIONS " button to go to the
secondary page.
Press on "Bluetooth connection".
Select "Search".
The list of telephones detected is
displayed.
If the pairing procedure fails, we
recommend deactivating and then
reactivating the Bluetooth function on your
telephone.
Select the name of the chosen telephone
in the list.
Depending on the type of telephone, you
may be prompted to accept (or decline)
the transfer of your contacts and messages.