ESP CITROEN C3 AIRCROSS 2021 Handbook (in English)

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2Unlocking the vehicle

► With the electronic key on your person and in the recognition zone A, pass your hand behind
the door handle of one of the front doors to
unlock the vehicle or press the tailgate opening
control.
Flashing of the direction indicators for a
few seconds signals:
– the unlocking of the vehicle for versions without alarm,– the deactivation of the alarm for other versions.
For safety and theft protection reasons,
do not leave your electronic key in the
vehicle, even when you are close to it.
It is recommended that you keep it with you.
Accumulations (water, dust, grime, salt etc.) on the inner surface of the door
handle may affect detection.
If cleaning the inner surface of the door
handle using a cloth does not restore
detection, contact a CITROËN dealer or a
qualified workshop.
A sudden splash of water (stream of water,
high pressure jet washer, etc.) may be
identified by the system as the desire to open
the vehicle.
If one of the doors or the boot is still open
or if the electronic key for the Keyless
Entry and Starting system has been left inside the vehicle, central locking will be disabled.
However, if the vehicle is fitted with an alarm,
it will be activated after 45 seconds.
If the vehicle is unlocked but the doors or boot are not subsequently opened, the vehicle will automatically lock itself again after about 30 seconds. If the vehicle is fitted with
an alarm, it will also be reactivated
automatically.
As a safety measure, never leave the vehicle, even for a short time, without
taking the Keyless Entry and Starting
system’s electronic key with you.
Be aware of the risk of theft of the vehicle if
the key is present in one of the defined areas
while the vehicle is unlocked.
To preserve the battery charge in the electronic key and the vehicle's battery,
the "hands-free" functions are set to
hibernation mode after 21 days without use.
To restore these functions, press one of the
remote control buttons or start the engine with
the electronic key in the reader.
For more information on starting with the
Keyless Entry and Starting system, refer to
the corresponding section.
Electrical interference
The electronic key may not operate if
close to certain electronic devices: telephone
(switched on or on standby), laptop computer,
strong magnetic fields, etc.
Locking the vehicle
Normal locking

► With the electronic key in the recognition zone A, press with a finger or thumb on one of

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document and, if possible, the label bearing the key code.
The CITROËN dealer will be able to retrieve the
key code and the transponder code required to
order a new key.
Complete unlocking /
locking of the vehicle with
the key
These procedures should be used in the
following cases:
– remote control battery flat,– remote control fault,– vehicle in an area subject to strong electromagnetic interference.
In the first case, you can also replace the remote
control battery.
Refer to the corresponding section.
In the second case, you can also reinitialise the
remote control.
Refer to the corresponding section.


► Insert the key in the door lock barrel.► Turn the key towards the front of the vehicle to unlock it, or towards the rear to lock it.
the front door handles (at the markings) to lock
the vehicle.
It is not possible to lock the vehicle if one of the
keys is left inside the vehicle.
The flashing of the direction indicators for
a few seconds signals:
– unlocking of the vehicle for versions without alarm;– deactivation of the alarm for other versions.
Deadlocking
Deadlocking renders the interior door
controls inoperative. It also deactivates
the central locking button.
The horn remains operational.
Never leave anyone inside the vehicle when it
is deadlocked.


► With the electronic key in recognition zone A, press your finger or thumb on the handle of
one of the front doors (at the markings) to lock
the vehicle.
► Within five seconds, press the front door handle again to deadlock the vehicle.
Advice
Remote control
The remote control is a sensitive, high-
frequency device; avoid handling it in your
pocket, due to the risk of unintentionally
unlocking the vehicle.
Avoid pressing the remote control buttons
while out of range of the vehicle, due to
the risk of rendering the remote control
inoperative. It would then be necessary to
reset it.
The remote control does not work when the key is in the ignition switch, even when the
ignition is switched off.
Anti-theft protection
Do not modify the electronic vehicle
immobiliser, as this might result in
malfunctions.
For vehicles with a key ignition switch,
remember to remove the key and turn the
steering wheel to engage the steering lock.
Locking the vehicle
Driving with the doors locked could make
it more difficult for the emergency services to
enter the vehicle in an emergency.
As a safety precaution, remove the key from
the ignition or take the electronic key with you
when leaving the vehicle, even for a short
time.
Purchasing a second-hand vehicle
Have the key codes memorised by a
CITROËN dealer, to ensure that the keys in
your possession are the only ones able to
start the vehicle.
In order to preserve the battery in the
electronic key and the vehicle's battery:
– All of the "hands-free" functions go into extended standby after 21 days of non-use.
To restore these functions, unlock the vehicle
using the remote control and start the engine.
Electrical interference
The electronic key may not operate if
close to certain electronic devices: telephone
(switched on or on standby), laptop computer,
strong magnetic fields, etc.
Do not throw remote control batteries away, as they contain metals that are
harmful to the environment. Take them to an
approved disposal point.
Emergency procedures
Lost keys, remote control,
electronic key
Visit a CITROËN dealer with the vehicle's
registration certificate, a personal identification

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2document and, if possible, the label bearing the
key code.
The CITROËN dealer will be able to retrieve the
key code and the transponder code required to
order a new key.
Complete unlocking /
locking of the vehicle with
the key
These procedures should be used in the
following cases:
– remote control battery flat,– remote control fault,– vehicle in an area subject to strong electromagnetic interference.
In the first case, you can also replace the remote
control battery.
Refer to the corresponding section.
In the second case, you can also reinitialise the
remote control.
Refer to the corresponding section.


► Insert the key in the door lock barrel.► Turn the key towards the front of the vehicle to unlock it, or towards the rear to lock it.
► Turn the key rearwards again within 5 seconds to deadlock the vehicle.
For versions without alarm, the lighting of the
direction indicators for a few seconds confirms
that the procedure has completed correctly.
If the alarm is activated, the siren sounds
on opening the door; switch on the
ignition to stop it.
If your vehicle is fitted with an alarm, this
function will not be activated when
locking with the key.
Without central locking
These procedures should be used in the
following cases:
– central locking fault,– battery disconnected or discharged.
In the event of a fault with the central
locking system, it is essential to
disconnect the battery to lock the boot and so
ensure complete locking of the vehicle.
Driver's door
► Turn the key towards the rear of the vehicle to lock it, or towards the front to unlock it.
Passenger doors
Unlocking a door► Pull the interior opening control for the door .
Locking► Open the doors.► For the rear doors, check that the child lock is not on.
Refer to the corresponding section.


► Remove the black cap on the edge of the door, using the key.► Without forcing, insert the key into the aperture; then, without turning it, move the latch
sideways towards the inside of the door.
► Remove the key and refit the black cap.► Close the doors and check from the outside that the vehicle is locked.
Changing the battery
A message is displayed on the instrument panel
when the battery needs changing.

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► Switch on the ignition by pressing the "START/STOP" button.► With a manual gearbox, place the gear lever
in neutral then fully depress the clutch pedal.
► With an automatic gearbox, while in mode
P, depress the brake pedal.
If the fault persists after reinitialisation, contact a
CITROËN dealer or a qualified workshop without
delay.
Doors
Opening
From outside
► After unlocking the vehicle or with the Keyless Entry and Starting electronic key in the
recognition zone, pull the door handle.
From inside
► Pull the interior opening control of a door; this unlocks the vehicle completely.
Without Keyless Entry and Starting ‒ Battery type: CR2032 / 3 volts.

With Keyless Entry and Starting ‒ Battery type: CR2032 / 3 volts.

► Unclip the cover by inserting a small screwdriver in the slot and raise the cover.► Remove the discharged battery from its housing.
► Insert the new battery , observing the polarity, and clip the cover onto the housing.► Reinitialise the remote control.For more information on Reinitialising the
remote control, refer to the corresponding
section.
Reinitialising the remote
control
Following replacement of the battery or in
the event of a fault, it may be necessary to
reinitialise the remote control.
Without Keyless Entry and Starting

► Switch off the ignition.► Turn the key to position 2 (Ignition on) .► Immediately press the closed padlock button for a few seconds.
► Switch off the ignition and remove the key from the ignition switch. The remote control is now fully operational
again.
With Keyless Entry and Starting

► Insert the mechanical key (incorporated into the remote control) into the lock to open the
vehicle.


► Place the electronic key against the back-up reader on the steering column and hold it there
until the ignition is switched on.

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Electric windows
1.Left-hand front
2. Right-hand front
3. Right-hand rear (depending on version)
4. Left-hand rear (depending on version)
5. Deactivation of the electric window controls
located by the rear seats (depending on
version)
Manual operation
To open or close the window, press or pull the
switch, without going past the point of resistance.
The window stops as soon as the switch is
released.
Automatic operation of the
front electric windows
To open or close the window, press or pull the
switch fully, beyond the resistance point: the
window opens or closes completely when the
switch is released. Pressing the switch again
stops the movement of the window.
The electric window switches remain
operational for approximately one minute
after the key has been removed.
Once this time has elapsed, the electric
windows will not operate. To reactivate them,
switch the ignition on again.
Anti-pinch function of the front electric windows
When the window rises and meets an obstacle, it
stops and immediately partially lowers again.
In the event of unwanted opening of the window
when closing automatically, press the switch
until the window opens completely, then pull
the switch immediately until the window closes.
Continue to hold the switch for approximately
one second after the window has closed.
The safety anti-pinch function is not active during
this operation.
Deactivating the rear
window controls (depending
on version)


For the safety of your children, press switch 5
to prevent operation of the windows of the rear
doors, irrespective of their position.
When the indicator is on, the rear controls are
inhibited. When the indicator is off, the rear
controls are active.
Reinitialising the electric
windows
After reconnecting the battery, or in the event
of abnormal window movement, the anti-pinch
function must be reinitialised.
The anti-pinch function is disabled during the
following sequence of operations.
For each window:
► Lower the window fully , then raise it; it will rise in steps of a few centimetres each time the
control is pressed. Repeat the operation until the
window is fully closed.
► Continue to pull the control upwards for at least one second after the window reaches the
closed position.

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Ease of use and comfort
3

The rear head restraints can be removed.
To remove a head restraint:
► release the backrest using the control 1,► tilt the backrest slightly forwards,► pull the head restraint as far up as it will go,► press the lug A to release the head restraint
and remove it completely,
► stow the head restraint.To refit a head restraint:► insert the head restraint rods into the guides in the corresponding seat backrest,► push the head restraint down as far as it will go,► press the lug A to free the head restraint and
push it down.
Never drive with passengers seated at
the rear when the head restraints are
removed; they must be in place and in the
high position.
The head restraint for the centre seat and
those for outer seats are not interchangeable.
Longitudinal seat
adjustment (depending on
version)
Folding or unfolding the seats must only
be done with the vehicle stationary.
Each 2/3 - 1/3 part can be adjusted individually.


► Raise the control and slide the bench seat forwards or backwards.
Adjusting the backrest angle (depending on
version)
Several adjustment positions are possible.

► Move the seat forward.► Pull the strap forward, then tilt the backrest to the desired position.
Sit in the seat to perform the
adjustments.
Folding the backrests
Manoeuvring the seat backrests must
only be done with the vehicle stationary.
First steps:

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Ease of use and comfort
3Steering wheel
adjustment


► When stationary, pull the control lever
to release the steering wheel adjustment
mechanism.
► Adjust the height and reach to suit your driving position.► Push the control lever to lock the steering wheel adjustment mechanism.
As a safety measure, these adjustments should only be carried out with the
vehicle stationary.
Mirrors
Door mirrors

Demisting - Defrosting
Demisting-defrosting of the door mirrors operates with the engine running, by
switching on the heated rear screen.
For more information on Demisting - defrosting
the rear screen , refer to the corresponding
section.
Adjustment

► Move control A or turn control C (depending
on the version you have) to the right or to the left
to select the corresponding mirror.
► Move control B or C (depending on the
version you have) in any of the four directions to
adjust.
► Return control A or C (depending on the
version you have) to its centre position.
As a safety measure, the mirrors should be adjusted to reduce the "blind spots".
The objects observed are, in reality, closer
than they appear.
Take this into account in order to correctly
judge the distance of vehicles approaching
from behind.
Manual folding
You can manually fold the mirrors (parking
obstruction, narrow garage, etc.)

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Ease of use and comfort
33.Adjustable and closable side air vents
4. Adjustable and closable central air vents
5. Air outlets to the front footwells
6. Air outlets to the rear footwells
Advice
Using the ventilation and air
conditioning system
► To ensure that air is distributed evenly, keep the external air intake grilles at the base
of the windscreen, the nozzles, the vents, the
air outlets and the air extractor in the boot
free from obstructions.
► Do not cover the sunshine sensor located on the dashboard; this sensor is used to
regulate the automatic air conditioning
system.
► Operate the air conditioning system for at least 5 to 10 minutes once or twice a month to
keep it in perfect working order.
► If the system does not produce cold air , switch it off and contact a CITROËN dealer or
a qualified workshop.
When towing the maximum load on a steep
gradient in high temperatures, switching off
the air conditioning increases the available
engine power, enhancing the towing capacity.
Avoid driving for too long with the
ventilation off or with prolonged operation
of interior air recirculation. Risk of misting and
deterioration of the air quality!
If the interior temperature is very high after the vehicle has stood for a long
time in the sunshine, air the passenger
compartment for a few moments.
Put the air flow control at a setting high
enough to quickly change the air in the
passenger compartment.
Condensation created by the air
conditioning results in a discharge of
water underneath the vehicle. This is perfectly
normal.
Servicing the ventilation and air
conditioning system
► Ensure that the passenger compartment filter is in good condition and have the filter
elements replaced regularly.
We recommend using a composite passenger
compartment filter. Thanks to its special active
additive, this type of filter helps to purify the
air breathed by the occupants and keep the
passenger compartment clean (by reducing
allergic symptoms, unpleasant odours and
greasy deposits).
► To ensure correct operation of the air conditioning system, have it checked
according to the recommendations in the
Maintenance and Warranty Guide.
Stop & Start
The heating and air conditioning systems
only operate when the engine is running.
Temporarily deactivate the Stop & Start
system to maintain a comfortable temperature
in the passenger compartment.
For more information on the Stop & Start,
refer to the corresponding section.
Heating/Manual air
conditioning


The heating only operates when the engine is
running.


The manual air conditioning operates when the
engine is running.
1. Recirculation of interior air
2. Temperature adjustment
3. Air distribution adjustment
4. Air flow adjustment
5. Air conditioning on/off

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Ease of use and comfort
Adjusting the temperature
► Turn the control from blue (cold) to red (hot) to adjust the temperature to your liking.
Adjusting the air flow
► Turn the knob 4 to obtain a comfortable air
flow.
Adjusting the air distribution
Central and side air vents.
Footwells.
Windscreen and side windows.
The air distribution can be adapted by
combining the corresponding buttons.
Air conditioning ON / OFF
The air conditioning is designed to operate
effectively in all seasons, with the windows
closed.
It enables you to:
– lower the temperature, in summer ,– increase the effectiveness of the demisting in winter, above 3°C.► Press this button to switch the air conditioning on/off.
The air conditioning does not operate
when the air flow adjustment is set to off.
Automatic air conditioning
The air conditioning operates with the engine
running, but the ventilation and its controls can
be accessed with the ignition on.
Operation of the air conditioning and regulation
of temperature, air flow and air distribution in the
passenger compartment are automatic.
Press the Climate menu button to access
the system controls.


1. Temperature adjustment
2. Air flow adjustment
3. Air distribution adjustment
4. Air conditioning on/off
5. Automatic comfort programme on/off
6. Recirculation of interior air
7. Access to the secondary page
Temperature adjustment
► Press one of the buttons 1 to increase (red)
or decrease (blue) the value.
The value displayed corresponds to a level of
comfort and not to a precise temperature.
For maximum cooling or heating of the
passenger compartment, press the
temperature setting button up or down until
LO or HI is displayed.
Automatic comfort programme
Activation/Deactivation
► Press button 5 to activate or deactivate the
air conditioning system’s automatic mode.
The air conditioning system operates
automatically: the system optimises the
temperature, air flow and air distribution in the
passenger compartment based on the comfort
level selected.
► Go to the secondary page by pressing button 7 to adjust the automatic comfort programme by
choosing one of the available settings.
“Soft”: provides soft and quiet operation by
limiting air flow.
“Normal”: offers the best compromise between
a comfortable temperature and quiet operation
(default setting).
“Fast”: provides strong and effective air flow.
Mode AUTO► To change the settings, press the button several times.
The setting is associated with AUTO mode only. However, when AUTO mode is deactivated, the
previous selection is retained.
Changing the setting does not reactivate AUTO
mode if this was deactivated.
In cold weather with the engine cold, the
air flow is increased gradually until the
comfort setting has been reached, in order to
limit the delivery of cold air into the passenger
compartment.
On entering the vehicle, if the interior
temperature is much colder or warmer than
the comfort setting requested, there is no
need to alter the value displayed to reach
the required level of comfort more quickly.
The system automatically corrects the
temperature difference as quickly as possible.
Air flow adjustment
► Press one of the buttons 2 (- or +) to increase
or decrease air flow.
The air flow symbol (a fan) is filled in according
to the request.
When the air flow is reduced to a minimum,
ventilation stops.
"OFF " is displayed alongside the fan.
Adjusting the air distribution
► Press the buttons 3 to adjust the air flow
distribution inside the passenger compartment.

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Ease of use and comfort
3► Raise the boot floor as much as possible to
access the storage well.
Depending on the version, it includes:
– a temporary puncture repair kit with the vehicle tools,– a single spare wheel with the vehicle tools.
Courtesy lamps
1.Front courtesy lamp
2. Front map reading lamps
3.Rear courtesy lamp
4. Rear map reading lamps
Front and rear courtesy
lights
In this position, the courtesy lamp comes on gradually:– when the vehicle is unlocked,– when the key is removed from the ignition,– when opening a door ,– when the remote control locking button is activated, in order to locate your vehicle.
It switches off gradually:
– when the vehicle is locked,– when the ignition is switched on,– 30 seconds after the last door is closed.Permanently off.
Permanent lighting.
In “permanent lighting” mode, the lighting time
varies according to the circumstances:
– when the ignition is off, approximately ten minutes,– in energy saving mode, approximately thirty
seconds,– with the engine running, unlimited.
When the courtesy lamp is in the
"permanent lighting" position, the rear
courtesy lamp also comes on, except if it is in
the "permanently off" position.
To switch off the rear courtesy lamp, put it in
the "permanently off" position.
Front and rear map reading
lamps
► With the ignition on, operate the corresponding switch.
Take care not to put anything in contact with the courtesy lamps.
Interior ambient lighting
Soft passenger compartment lighting improves
visibility in the vehicle in low-light conditions.


At night, the ambient lighting comes on/goes off
automatically when the sidelamps are switched
on/off.