navigation system CITROEN C3 AIRCROSS 2021 Handbook (in English)

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12Air conditioning
21,518,5

Manage various temperature and air flow settings.
Voice commands
Steering-mounted controls
Voice commands:
Voice commands can be issued from any
screen page after briefly pressing the "Voice
commands" button, located on the steering
wheel or at the end of the lighting control stalk
(depending on equipment), as long as there is no
telephone call in progress.
To ensure that voice commands are always recognised by the system, please
observe the following recommendations:
– speak in a normal tone without breaking up words or raising your voice.– always wait for the "beep" (audible signal) before speaking.
– for best operation, we recommend closing the windows and sunroof (depending on version) to avoid any external interference.– before issuing a voice command, ask any other passengers to refrain from speaking.
First steps
Example of a "voice command" for navigation:
"Navigate to address, 11 Regent Street,
London" .
Example of a "voice command" for the radio and
media:
"Play artist, Madonna".
Example of a "voice command" for the
telephone:
"Call David Miller".
The voice commands, with a choice of 12 languages (English, French, Italian,
Spanish, German, Dutch, Portuguese, Polish,
Turkish, Russian, Arabic, Brazilian), are made
using the language previously chosen and set
in the system.
For some voice commands, there are
alternative synonyms.
Example: Guide to / Navigate to / Go to / ...
The voice commands in Arabic for: "Navigate
to address" and "Display POI in the city" are
not available.
Information - Using the
system
Press the Push To Talk button and tell me what you'd like after the tone. Remember
you can interrupt me at any time by pressing this
button. If you press it again while I'm waiting for
you to speak, it'll end the conversation. If you
need to start over, say "cancel". If you want to
undo something, say "undo". And to get
information and tips at any time, just say "help".
If you ask to me do something and there's some
information missing that I need, I'll give you
some examples or take you through it step by
step. There's more information available in
"novice" mode. You can set the dialogue mode to
"expert" when you feel comfortable.
Global voice commands
Voice commands
Help
Voice commands help
Navigation help
Radio help
Media help
Telephone help
Help messages
There are lots of topics I can help you with.
You can say: "help with phone", "help with
navigation", "help with media" or "help with

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radio". For an overview on how to use voice
controls, you can say "help with voice controls".
Voice commands
Set dialogue mode as <...>
Help messages
Choose "beginner" or "expert" mode.
Voice commands
Select profile <...>
Help messages
Select profile 1, 2 or 3.
Voice commands
Ye s
No
Help messages
Say "yes" if I got that right. Otherwise, say "no"
and we'll start that again.
"Navigation" voice
commands
Voice commands
Navigate home
Navigate to work
Navigate to preferred address <...>
Navigate to contact <…>
Navigate to address <...>
Show nearby POI <...>Help messages
To start guidance or add a stopover, say
"navigate to" and then the address or contact
name. For example, "navigate to address 11
Regent Street, London", or "navigate to contact,
John Miller". You can specify if it's a preferred
or recent destination. For example, "navigate
to preferred address, Tennis club", "navigate to
recent destination, 11 Regent Street, London".
Otherwise, just say, "navigate home". To see
points of interest on a map, you can say things
like "show hotels in Banbury" or "show nearby
petrol station". For more information you can ask
for "help with route guidance".
Voice commands
Remaining distance
Remaining time
Arrival time
Stop route guidance
Help messages
To get information about your current route, you
can say "tell me the remaining time", "distance"
or "arrival time". Try saying "help with navigation"
to learn more commands.
Depending on the country, give
destination (address) instructions in the
language configured for the system.
"Radio Media" voice
commands
Voice commands
Tune to channel <…>
Help messages
You can pick a radio station by saying "tune to"
and the station name or frequency. For example
"tune to channel Talksport" or "tune to 98.5 FM".
To listen to a preset radio station, say "tune to
preset number". For example "tune to preset
number five".
Voice commands
What's playing
Help messages
To display the details of the current "song",
"artist" and "album", you can say "What's
playing".
Voice commands
Play song <...>
Play artist <...>
Play album <...>
Help messages
Use the command "play" to select the type of
music you'd like to hear. You can pick by "song",
"artist", or "album". Just say something like "play
artist, Madonna", "play song, Hey Jude", or "play album, Thriller".
Media voice commands are available
only with a USB connection.
"Telephone" voice
commands
If there is no telephone connected by
Bluetooth, a voice message announces:
"Please first connect a telephone", and the
voice session will be closed.
Voice commands
Call contact <...> *
Dial <…>*
Display contacts*
Display calls*
Call (message box | voicemail)*
Help messages
To make a phone call, say "call" followed by
the contact name, for example: "Call David
Miller". You can also include the phone type, for
example: "Call David Miller at home". To make
a call by number, say "dial" followed by the
* This function is available only if the telephone connected to the system supports downloading of contacts and recent calls and the corresponding download has been performed.
** This function is available only if the telephone connected to the system supports downloading of contacts and recent calls and the corresponding download has been performed.

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12artist, Madonna", "play song, Hey Jude", or "play
album, Thriller".
Media voice commands are available
only with a USB connection.
"Telephone" voice
commands
If there is no telephone connected by
Bluetooth, a voice message announces:
"Please first connect a telephone", and the
voice session will be closed.
Voice commands
Call contact <...> *
Dial <…>*
Display contacts*
Display calls*
Call (message box | voicemail)*
Help messages
To make a phone call, say "call" followed by
the contact name, for example: "Call David
Miller". You can also include the phone type, for
example: "Call David Miller at home". To make
a call by number, say "dial" followed by the
* This function is av ailable only if the telephone connected to the system supports downloading of contacts and recent calls and the corresponding download has been performed.
** This function is available only if the telephone connected to the system supports downloading of contacts and recent calls and the corresponding download has been performed.
phone number, for example, "Dial 107776 835
417". You can check your voicemail by saying
"call voicemail". To send a text, say "send quick
message to", followed by the contact, and then
the name of the quick message you'd like to
send. For example, "send quick message to
David Miller, I'll be late". To display the list of
calls, say "display calls". For more information on
SMS, you can say "help with texting".
"Text message" voice
commands
If there is no telephone connected by
Bluetooth, a voice message announces:
"Please first connect a telephone", and the
voice session will be closed.
Voice commands
Send text to <...>
Listen to most recent message**
Help messages
To hear your messages, you can say "listen to
most recent message". When you want to send
a text, there's a set of quick messages ready for
you to use. Just use the quick message name
and say something like "send quick message to
Bill Carter, I'll be late". Check the phone menu
for the names of the supported messages.
Please say "call" or "send quick message to",
and then select a line from the list. To move
around a list shown on the display, you can
say "go to start", "go to end", "next page" or
"previous page". To undo your selection, say
"undo". To cancel the current action and start
again, say "cancel".
The system only sends pre-recorded "Quick messages".
Navigation
Choice of a destination
To a new destination
Press Navigation to display the main
page.
Press the "MENU" button to access the
secondary page.
Select "Enter address".
Select the "Country".

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12Press this button to save the displayed address.
Pressing and holding on a point opens a
list of nearby POIs.
To GPS coordinates
Press Navigation to display the main
page.
Explore the map by sliding your finger across the
screen.
Press this button to display the world map.
Using the grid, select the desired country or
region by zooming in.
Press this button to enter the GPS coordinates.A marker is displayed in the middle of the screen, with the "Latitude" and
"Longitude " coordinates.
Press this button to start guided navigation.
Or
Press this button to save the displayed address.
OR
Press this button to enter the "Latitude"
value using the virtual keypad.
And
Press this button to enter the "Longitude "
value using the virtual keypad.
TMC (Traffic Message
Channel)
TMC (Traffic Message Channel) messages are linked to a European
standard on the broadcasting of traffic
information via the RDS system on FM radio,
transmitting traffic information in real time.
The TMC information is then displayed on a
GPS Navigation system map and taken into
account straight away during navigation, so
as to avoid accidents, traffic jams and closed
roads.
The display of danger zones depends on the legislation in force and subscription
to the service.
Connected navigation
Depending on version
Depending on the equipment level of the vehicle
Network connection provided by the
vehicle

OR
Network connection provided by the
user

Connected navigation
connection
As a safety measure and because it requires sustained attention by the driver,
using a smartphone when driving is
prohibited.
All operations must be done with the vehicle
stationary.
For access to connected navigation, you
can use the connection provided by the
vehicle via the "Emergency or assistance call"
services or use your smartphone as a
modem.
Activate and enter settings for sharing the
smartphone connection.
Network connection provided by the
vehicle
The system is automatically connected to the modem included for the "Emergency
or assistance calls" services and does not
require a connection provided by the user via
their smartphone.

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Network connection provided by the
user
USB connectionConnect a USB cable.The smartphone charges when connected
by a USB cable.
Bluetooth connection
Activate the Bluetooth function on the telephone and ensure that it is visible to
all (see the "Applications" section).
Wi-Fi connection
Select a Wi-Fi network found by the system and connect to it (see the
"Applications" section).
Restrictions of use:– With CarPlay®, connection sharing is
only with a Wi-Fi connection.
– With MirrorLinkTM, connection sharing is
only with a USB connection.
The quality of services depends on the quality
of the network connection.
With the arrival of "TOMTOM TRAFFIC", the services are available.
The services offered with connected navigation are as follows.
A Connected Services pack:
– Weather,– Filling stations,– Car park,– Traffic,– POI local search.
A Danger zone pack (option).
The processes and standards are constantly changing; for the
communication process between the
smartphone and the system to work correctly,
we recommend that you update the
operating system of the smartphone as
well as the date and time of the
smartphone and the system.
Settings specific to
connected navigation
In the "Settings" menu, you can create a
profile for an individual or for a group of
people with shared interests, and configure a
wide range of settings (radio presets, audio
settings, navigation history, favourite contacts,
etc.). Settings are applied automatically.
Press Navigation to display the main
page.
Press the "MENU" button to access the
secondary page.
Select "Settings".
Select "Map".
Activate or deactivate:– "Allow declaration of danger zones ".– “Guidance to final destination on foot "– “Authorize sending information"
These settings must be configured for each
profile.
Select "Alerts".
Activate or deactivate “Warn of danger
zones”.
Select this button.
Activate: Give an audible warning
For access to connected navigation, you
must tick the option: "Authorize sending
information "
Danger zone alerts may or may not be
displayed, depending on the applicable
legislation and subscription to the
corresponding service.
Declaration of "Danger
zones"
To send information on the declaration
of danger zones, you must tick the option: "Allow declaration of danger zones "
Press Navigation to display the main
page.
Press the "Declare a new danger zone"
button located in the upper bar on the
touch screen
Select the "Type” option to select the type
of "Danger area".
Select the ""Speed" option and enter it
using the virtual keypad.
Press "OK" to save and send the
information.
"Danger zones" pack
updates
Press Settings to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "System administration".
Select the "System info" tab.
Select "View" to display the versions of
the different modules installed in the
system.
Select "Update(s) due".
You can download the system and map updates from the Brand’s website.
The update procedure can also be found on
the website.
Displaying weather
information
Press Navigation to display the main
page.
Press this button to display the list of services.

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12Select the ""Speed" option and enter it
using the virtual keypad.
Press "OK" to save and send the
information.
"Danger zones" pack
updates
Press Settings to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "System administration".
Select the "System info" tab.
Select "View" to display the versions of
the different modules installed in the
system.
Select "Update(s) due".
You can download the system and map updates from the Brand’s website.
The update procedure can also be found on
the website.
Displaying weather
information
Press Navigation to display the main
page.
Press this button to display the list of services.
Select "View map".
Select "Weather".
Press this button to display basic information.Press this button to display detailed weather information.
The temperature displayed at 6 a.m. will be the maximum temperature for the day.
The temperature displayed at 6 p.m. will be
the minimum temperature for the night.
Applications
Internet Browser
Press Applications to display the main
page.
Press "Connectivity" to access the "Internet
Browser” function.
Press "Internet Browser" to display the browser
home page.
Select your country of residence.
Press "OK" to save and start the browser.
Connection to the internet is via one of
the network connections provided by the
vehicle or the user.
Connectivity
Press Applications to display the main
page.
Press "Connectivity" to access the CarPlay
®,
MirrorLinkTM or Android Auto functions.
Applications
Press Applications to display the main
page.
Press "Applications " to display the applications
home page.
CarPlay® smartphone
connection
As a safety measure and because it
requires sustained attention by the driver,
using a smartphone when driving is
prohibited.
All operations must be done with the vehicle
stationary.
Smartphone synchronisation allows
users to display smartphone applications
compatible with the CarPlay
® technology on the vehicle’s screen, provided that the
smartphone's CarPlay® function has
previously been activated.
As processes and standards are constantly
changing, we recommend updating your
smartphone's operating system.

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Connection sharing
The system offers to connect the telephone with
3 profiles:
– "Telephone" (hands-free kit, telephone only),– "Streaming" (streaming: wireless playing of
the audio files on the telephone),
– "Mobile internet data ".
The "Mobile internet data " profile must
be activated for connected navigation
(where the vehicle does not have "Emergency
and assistance call" services), having first
activated sharing of this connection on your
smartphone.
Select one or more profiles.
Press "OK" to confirm.
Wi-Fi connection
Network connection via the smartphone's Wi-Fi.Press Connect-App to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Wi-Fi network connection ".
Select the "Secured", "Not secured" or
"Stored” tab.
Select a network.
Using the virtual keypad , enter the Wi-Fi
network "Key" and "Password".
Press "OK" to establish the connection.
The Wi-Fi connection and Wi-Fi
connection sharing are exclusive.
Wi-Fi connection sharing
Creation of a local Wi-Fi network by the system.Press Connect-App to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Share Wi-Fi connection ".
Select the "Activation" tab to activate or
deactivate Wi-Fi connection sharing.
And/or
Select the "Settings" tab to change the system’s
network name and password.
Press "OK" to confirm.
To protect against unauthorised access and to make your systems as secure as
possible, we recommend using a complex
password or security code.
Managing connections
Press Connect-App to display the main
page. Press the "OPTIONS
" button to access the
secondary page.
Select "Manage connection ".
With this function, you can view the access to
connected services, check the availability of
connected services and change the connection
mode.
Radio
Selecting a station
Press Radio Media to display the main
page.
Press on "Frequency".
Press one of the buttons to perform an
automatic search for radio stations.
Or
Move the slider to manually search for
frequencies up or down.
Or
Press Radio Media to display the main
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Radio stations" on the secondary
page.
Press on "Frequency".
Enter the values using the virtual keypad.
First enter the units then click on the
decimals field to enter the figures after the
decimal point.
Press "OK" to confirm.
Radio reception may be affected by the
use of electrical equipment not approved
by the Brand, such as a USB charger
connected to the 12 V socket.
The exterior environment (hills, buildings,
tunnels, basement car parks, etc.) may
block reception, including in RDS mode.
This phenomenon is perfectly normal in the
context of radio wave transmission, and
in no way indicative of an audio system
malfunction.
Presetting a station
Select a radio station or frequency.
(refer to the corresponding section)
Press "Presets ".
Make a long press on one of the buttons to preset the station.
Activating/Deactivating RDS
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Radio settings".
Select "General".
Activate/deactivate "Station follow ".

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from the system), ensure that the code is the
same in the system and in the telephone.
Procedure from the system
Press Telephone to display the main
page.
Press "Bluetooth search".
Or
Select "Search".
The list of telephones detected is
displayed.
If the pairing procedure fails, we
recommend deactivating and then
reactivating the Bluetooth function on your
telephone.
Select the name of the chosen telephone in the list.
Connection sharing
The system offers to connect the telephone with
3 profiles:
– "Telephone" (hands-free kit, telephone only),– "Streaming" (streaming: wireless playing of
the audio files on the telephone),
– "Mobile internet data ".
Activation of the profile; "Mobile internet
data" is obligatory for connected
navigation having first activated sharing of
this connection on your smartphone.
Select one or more profiles.
Press "OK" to confirm.
Depending on the type of telephone, you
may be asked to accept or not the
transfer of your contacts and messages.
Automatic reconnection
On return to the vehicle, if the last
telephone connected is present again, it
is automatically recognised and within about
30 seconds of switching on the ignition, the
pairing is established without any action on
your part (with Bluetooth activated).
To modify the connection profile:Press Telephone to display the main
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Bluetooth connection " to display
the list of paired devices.
Press the "Details" button.
Select one or more profiles.
Press "OK" to confirm.
The ability of the system to connect just one profile depends on the telephone.
By default, all three profiles are able to
connect.
The services available depend on the network, the SIM card and the
compatibility of the Bluetooth devices used.
Refer to your telephone’s user guide and your
service provider to check which services you
are able to access.
The system supports the following profiles: HFP, OPP, PBAP, A2DP, AVRCP,
MAP and PAN.
Visit the Brand's website for more information
(compatibility, additional help, etc.).
Managing paired telephones
This function lets you connect or disconnect a device or delete a pairing.
Press Telephone to display the main
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Bluetooth connection " to display
the list of paired devices.
Press on the name of the telephone selected in the list to disconnect it.
Press again to connect it.
Deleting a telephone
Select the basket at top right of the
screen to display a basket alongside the
telephone chosen.
Press the basket alongside the telephone
chosen to delete it.
Receiving a call
An incoming call is announced by a ring and a
superimposed display in the screen.
Make a short press on the steering mounted PHONE button to accept an
incoming call.
And
Make a long press
on the steering mounted PHONE button
to reject the call.
Or
Select "End call ".
Making a call
Using the telephone is not recommended
while driving.
Park the vehicle.
Make the call using the steering mounted
controls.

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Setting the date
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Setting the time-date".
Select "Date".
Press this button to set the date.
Press "OK" to confirm.
Select the display format for the date.
Time and date setting is only available if "GPS synchronisation" is deactivated.
The change between winter and summer time
is made by changing the time zone.
Setting the time
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Setting the time-date".
Select "Time".
Press this button to set the time using the virtual keypad.Press "OK" to confirm.
Press this button to set the time zone.
Select the display format for the time (12h/24h).Activate or deactivate GPS synchronisation (UTC).Press "OK" to confirm.
The system does not automatically manage the change between winter and
summer time (depending on country).
Colour schemes
For safety reasons, the colour scheme
can only be changed while the vehicle is
stationary.
Press Settings to display the main page.
Select "Color schemes".
Select a colour scheme in the list then
press "OK" to confirm.
Whenever the colour scheme is
changed, the system restarts, temporarily
displaying a black screen.
Frequently asked
questions
The following information groups together the answers to the most frequently asked questions
concerning the system.
Navigation
I cannot enter the navigation address.
The address is not recognised.
► Use the "intuitive method" by pressing the "Search…" button at the bottom of the
"Navigation” page.
The route calculation is not successful.
The route settings may conflict with the current
location (for example, if toll roads are excluded
but the vehicle is on a toll road).
► Check the route settings in the "Navigation" menu.
I do not receive "Danger zone” alerts.
You have not subscribed to the online services
option.
► If you have subscribed to the option:
- a few days may elapse before the service is
activated,
- services may not be selected in the system
menu,
- online services are not active ("TOMTOM
TRAFFIC" not shown on the map).
The POIs do not appear.
The POIs have not been selected.
► Set the zoom level to 600 ft (200 m) or select POIs in the POI list.

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12The "Danger zone" audible warning feature is
not working.
The audible warning is not active or the volume
is too low.
► Activate the audible warning in the "Navigation" menu and check the voice volume
in the sound settings.
The system does not suggest a detour
around an incident on the route.
The route settings do not take account of TMC
messages.
► Configure the "Traffic info " function in the route settings list (Without, Manual or
Automatic).
I receive a warning about a "Danger area"
that is not on my route.
As well as providing guided navigation, the
system announces all "Danger areas" positioned
in a cone located in front of the vehicle. It may
provide an alert for "Danger areas" located on
nearby or parallel roads.
► Zoom the map to show the exact location of the "Danger area". You can select "On the
route" to stop receiving warnings or decrease the
warning duration.
Certain traffic jams along the route are not
indicated in real time.
On starting, a few minutes may elapse before
the system begins to receive traffic information.
► Wait until traffic information is being received correctly (traffic information icons shown on the
map). In certain countries, only major routes
(motorways, etc.) are listed for the traffic
information.
This is perfectly normal. The system is
dependent on the traffic information available.
The altitude is not displayed.
On starting, GPS initialisation may take up to
3 minutes to receive more than 4 satellites
correctly.
► Wait until the system has started up completely so that there is GPS coverage by at least 4 satellites.Depending on the geographical environment
(tunnel, etc.) or the weather, the conditions of
reception of the GPS signal may vary.
This behaviour is normal. The system is
dependent on the GPS signal reception
conditions.
My navigation is no longer connected.
During start-up and in certain geographical
areas, the connection may be unavailable.
► Check that the online services are activated (settings, contract).
Radio
The reception quality of the tuned radio
station gradually deteriorates or the station
presets are not working (no sound, 87.5 MHz
is displayed, etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
► Activate the "RDS" function by means of the short-cut menu to enable the system to check
whether there is a more powerful transmitter in
the geographical area.
The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park).
► Have the aerial checked by a dealer
.The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
I cannot find some radio stations in the list of
stations received.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
► Press the "Update list" button in the "Radio stations” secondary menu.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).