steering CITROEN C3 AIRCROSS 2021 Handbook (in English)

36
Ease of use and comfort
Correct driving position
For safety reasons, adjustments must
only be made when the vehicle is
stationary.
Before taking to the road and to make the most
of the ergonomic layout of the instruments and
controls, carry out these adjustments in the
following order:
– head restraint height.– seat backrest angle.– seat cushion height.– longitudinal seat position.– steering wheel height and reach.– rear view mirror and door mirrors.

Once these adjustments have been
made, check that the instrument panel
can be viewed correctly from your driving
position.
Front head restraints
Height adjustment

Upward:► pull the head restraint up to the desired position; the head restraint can be felt to click
into position.
Downward:
► press the lug A and push the head restraint
down to the desired position.
The adjustment is correct when the upper edge of the head restraint is level
with the top of the head.
Removing a head restraint
► Pull the head restraint up as far as it will go.► Press the lug A to release the head restraint
and remove it completely.
► Stow the head restraint securely .
Refitting a head restraint
► Introduce the head restraint rods into the guides in the seat backrest.► Push the head restraint down as far as it will go.► Press the lug A to free the head restraint and
push it down.
► Adjust the height of the head restraint.
Never drive with the head restraints
removed; they should be in place and
correctly adjusted for the occupant of the
seat.
Front seats
For safety reasons, seat adjustments
must only be made when the vehicle is
stationary.
Adjustments
Forwards-backwards

► Raise the control bar and slide the seat forwards or backwards.► Release the bar to lock the seat in position on one of the notches.
Before moving the seat backwards,
ensure that there is no person or object
that might prevent the full travel of the seat.
There is a risk of trapping or pinching
passengers if present in the rear seats or of
jamming the seat if large objects are placed
on the floor behind the seat.
Height
(driver only)

40
Ease of use and comfort

► Lower the head restraints.► If necessary, move the front seats forward.► Pull the seats fully back (depending on version).► Check that no person or object will interfere with folding down the backrests (clothing,
luggage, etc.).
► Check that the outer seat belts are properly tensioned along the pillars, that the central belt
is stowed and that the tongues of the three belts
are correctly in the storage position.
Depending on version, the seat backrests are
equipped with a handle (bench seat with fixed
cushions) or a strap (bench seat on rails).


► Operate backrest release handle 1 or pull
strap 2.
► Guide backrest 3 down to the horizontal
position.
If the backrest is equipped with a strap, it
it not necessary to guide it down.
If the backrest is equipped with a handle,
its red indicator is visible when it is
released.
Returning the backrests to
their original position
First check that the outer seat belts are
lying vertically alongside the backrest
latching rings.


► Put backrest 3 in the upright position and
push firmly to latch it home.
► Check that release grip 1 has properly
returned to its position and that the red indicator
is no longer visible (depending on the version
you have).
► Ensure that the outer seat belts are not trapped during the manoeuvre.
When returning the rear seat backrest to
its original position, take care not to trap
the seat belts and ensure that their buckles
are positioned correctly.
The contents of the boot may be thrown
forward - Risk of serious injury!
Steering wheel
adjustment

► When stationary, pull the control lever
to release the steering wheel adjustment
mechanism.
► Adjust the height and reach to suit your driving position.► Push the control lever to lock the steering wheel adjustment mechanism.
As a safety measure, these adjustments
should only be carried out with the
vehicle stationary.

41
Ease of use and comfort
3Steering wheel
adjustment


► When stationary, pull the control lever
to release the steering wheel adjustment
mechanism.
► Adjust the height and reach to suit your driving position.► Push the control lever to lock the steering wheel adjustment mechanism.
As a safety measure, these adjustments should only be carried out with the
vehicle stationary.
Mirrors
Door mirrors

Demisting - Defrosting
Demisting-defrosting of the door mirrors operates with the engine running, by
switching on the heated rear screen.
For more information on Demisting - defrosting
the rear screen , refer to the corresponding
section.
Adjustment

► Move control A or turn control C (depending
on the version you have) to the right or to the left
to select the corresponding mirror.
► Move control B or C (depending on the
version you have) in any of the four directions to
adjust.
► Return control A or C (depending on the
version you have) to its centre position.
As a safety measure, the mirrors should be adjusted to reduce the "blind spots".
The objects observed are, in reality, closer
than they appear.
Take this into account in order to correctly
judge the distance of vehicles approaching
from behind.
Manual folding
You can manually fold the mirrors (parking
obstruction, narrow garage, etc.)

49
Ease of use and comfort
3State of the
indicator lampMeaning
Off Engine switched off.
No compatible devices
detected.
Charging finished.
Fixed green Compatible device
detected.
Charging.
Flashing orange Foreign object detected in
the charging zone.
Device not well centred in
the charging zone.
Fixed orange Fault with the device's
battery meter.
Device battery
temperature too high.
Charger malfunction.


If the indicator lamp is lit orange:
– remove the device, then place it back in the centre of the charging zone.
or
– remove the device and try again in a quarter of an hour.
If the problem persists, have the system checked
by a CITROËN dealer or a qualified workshop.
USB port


A USB port is located on the central console.
It allows the connection of a portable device or a
USB memory stick.
It reads the audio files which are sent to your
audio system and played via the vehicle's
speakers.
You can manage these files using the steering
mounted controls or those on the touch screen
tablet.
When the USB port is used, the portable
device charges automatically.
A message is displayed if the power drawn
by the portable device exceeds the current
supplied by the vehicle.
Front armrest
Height adjustment

► Lower the armrest completely .► Lift it again to the desired position (low , intermediate or high).► Once it is in the high position, lift it to unlock it and bring it to the low position.
Card holder

60
Lighting and visibility
Automatic.
Refer to the corresponding section.
Front screenwash
► Pull the wiper control stalk towards you and hold.
The screenwash then the windscreen wipers
operate for a pre-determined time.
The height of the front screenwash jets
can be adjusted. To change the factory
setting, insert a needle into each of the jets,
then direct them.
To avoid damaging the wiper blades, do not operate the screenwash if the
screenwash reservoir is empty.
Only operate the screenwash if there is no
risk of the fluid freezing on the windscreen
and hindering visibility. During the winter
period, use "very cold climate" rated products.
Never top up with water.
Rear wiper
► Turn the ring to align the desired symbol with the marking.Off
Intermittent wipe

With cornering lighting
Switching on / off
This system starts:– when the corresponding direction indicator is switched on.
or
– from a certain angle of rotation of the steering wheel.
It becomes inactive:
– below a certain angle of rotation of the steering wheel.– above 25 mph (40 km/h).– when reverse gear is engaged.
Programming
The function is activated or deactivated via the
vehicle configuration menu.
This function is activated by default.
Without audio system
► In the "LIGHTING" menu on the instrument
panel display, activate/deactivate "DIR
HEADLAMPS" (directional headlamps).
With audio system
► In the "Personalisation-
configuration " menu, activate/deactivate
"Directional headlamps".
With touch screen
► In the Driving / Vehicle menu, select
the "Vehicle settings" tab, then
"Lighting " and activate/deactivate " Directional
headlamps".
Wiper control stalk
In wintry conditions, remove snow, ice or
frost present on the windscreen, around
the wiper arms and blades and on the
windscreen seal, before operating the wipers.
Do not operate the wipers on a dry
windscreen. Under extremely hot or cold
conditions, ensure that the wiper blades are
not stuck to the windscreen before operating
the wipers.
Without AUTO wiping


With AUTO wiping

Windscreen wipers
► To select the wiping speed: raise or lower the stalk to the desired position.Fast wiping (heavy rain)
Normal wiping (moderate rain)
Intermittent wiping (proportional to the vehicle’s speed)Off
Single wipe (press down and release).
or

64
Safety
General safety
recommendations
Do not remove the labels attached in
different places on your vehicle. They
include safety warnings as well as
identification information for the vehicle.
For all work on your vehicle, use a
qualified workshop that has the technical
information, skills and equipment required, all
of which a CITROËN dealer is able to
provide.
Depending on country regulations,
certain safety equipment may be
mandatory: high visibility safety vests,
warning triangles, breathalysers, spare bulbs,
spare fuses, fire extinguisher, first aid kit, mud
flaps at the rear of the vehicle, etc.
Installing electrical accessories:
– The fitting of electrical equipment or accessories not approved by CITROËN may
cause excessive current consumption and
faults and failures with the electrical system
of your vehicle. Contact a CITROËN dealer
for information on the range of approved
accessories.
– As a safety measure, access to the diagnostic socket, used for the vehicle's
electronic systems, is reserved strictly for
CITROËN dealers or qualified workshops,
equipped with the special tools required (risk
of malfunctions of the vehicle's electronic
systems that could cause breakdowns or
serious accidents). The Manufacturer cannot
be held responsible if this advice is not
followed.
– Any modification or adaptation not intended or authorised by CITROËN or carried out
without meeting the technical requirements
defined by the Manufacturer will result in the
suspension of the commercial warranty.
Installation of accessory radio
communication transmitters
Before installing a radio communication
transmitter with an external aerial, you must
without fail contact a CITROËN dealer for
the specification of transmitters which can
be fitted (frequency, maximum power, aerial
position, specific installation requirements),
in line with the Vehicle Electromagnetic
Compatibility Directive (2004/104/EC).
Declarations of conformity for radio
equipment
The relevant certificates are available on the
http://service.citroen.com/ACddb/ website.
Hazard warning lamps


► Pressing the red button causes all the direction indicators to flash.
They can operate with the ignition off.
Automatic operation of hazard warning lamps
When braking in an emergency, depending on
the rate of deceleration, the hazard warning
lamps come on automatically. They switch off
automatically when you next accelerate.
They can be turned off by pressing the button
again.
Horn

► Press the central part of the steering wheel.
Emergency or assistance
call



* In accordance with the general conditions of use of the service, available from dealers and subject to technological and technical limitations.
** In areas covered by ‘Localised Emergency Call’ and ‘Localised Assistance Call’. The list of countries covered and telematic services provided is available from dealers or on the website for your country .

65
Safety
5Horn

► Press the central part of the steering wheel.
Emergency or assistance
call



* In accordance with the general conditions of use of the service, available from dealers and subject to technological and technical limitations.
** In areas covered by ‘Localised Emergency Call’ and ‘Localised Assistance Call’. The list of countries covered and telematic services provided is available from dealers or on the website for your country .
Localised Emergency Call
(PE112)
► In an emergency, press button 1 for more
than 2 seconds.
The lighting of the indicator lamp and a voice
message confirm that the call has been made to
the emergency services *.
‘Localised Emergency Call’ immediately locates
your vehicle and puts you in contact with the
appropriate emergency services **.
► Pressing again immediately cancels the request.
The indicator lamp flashes when the vehicle
data is sent, and then remains lit when
communication is established.
If an impact is detected by the airbag
control unit, an emergency call is made
automatically, independently of the
deployment of any airbags.
‘Localised Emergency Call’ is a service
that can be accessed free of charge.
System operation
– Upon switching on the ignition, if the indicator lamp lights up red, then green, and then goes
out: the system is operating correctly.
– If the indicator lamp is fixed red: system malfunction– If the indicator lamp flashes red: replace the emergency battery.
In the latter two cases, emergency and
assistance call services may not work.
Contact a dealer or a qualified repairer as soon
as possible.
The system fault does not prevent the vehicle from being driven.
Data processing
All processing of personal information
by the "Localised Emergency Call" system
(PE112) complies with the framework for
protection of personal information established
by Regulation 2016/679 (GDPR) and
Directive 2002/58/EC of the European
Parliament and the Council, and in particular,
seeks to protect the vital interests of the
data subject, in accordance with Article 6.1, paragraph d) of Regulation 2016/679.
Personal information processing is strictly
limited to the management of the "Localised
Emergency Call" system used with the “112”
European single emergency call number.
The "Localised Emergency Call" system is
able to collect and process only the following

74
Safety
Front airbags

This system protects the driver and front
passenger in the event of a serious front impact,
in order to limit the risk of head and chest
injuries.
The driver's airbag is fitted in the centre of the
steering wheel; the front passenger airbag is
fitted in the dashboard above the glove box.
Deployment
They deploy, except the front passenger airbag
if it is deactivated*, in the event of a serious front
impact to all or part of the front impact zone A.
The front airbag inflates between the thorax and
head of the front occupant of the vehicle and the
steering wheel, driver's side, and the dashboard,
passenger's side, to cushion their forward
movement.
* For more information on Deactivating the front passenger airbag, refer to the corresponding section.
Lateral airbags

In the event of a serious side impact, this system
protects the driver and front passenger to
mitigate the risk of injury to the chest between the hip and the shoulder.
Each lateral airbag is fitted in the seat backrest
frame, door side.
Deployment
The lateral airbags are deployed on one side in
the event of a serious side impact applied to all
or part of the side impact zone B.
The lateral airbag inflates between the hip and
shoulder of the vehicle's occupant and the
corresponding door panel.
Curtain airbags
System contributing towards greater protection
for the driver and passengers (with the exception
of the rear centre passenger) in the event of a
serious side impact in order to limit the risk of
injury to the side of the head.
Each curtain airbag is built into the pillars and
the upper passenger compartment area.
Deployment
It deploys simultaneously with the corresponding
lateral airbag in the event of a serious side
impact applied to all or part of the side impact
zone B.
The curtain airbag inflates between the front
and rear occupants of the vehicle and the
corresponding windows.
Malfunction
If this warning lamp comes on in the instrument panel, you must contact a
CITROËN dealer or a qualified workshop to have
the system checked.
The airbags may no longer be deployed in the
event of a serious impact.
In the event of a minor impact or bump at
the side of the vehicle or if the vehicle
rolls over, the airbags may not be deployed.
In the event of a rear or front collision, none of
the lateral airbags are deployed.
Advice
For the airbags to be fully effective,
observe the safety recommendations
below.
Adopt a normal upright sitting position.
Fasten the seat belt ensuring it is correctly
positioned and adjusted.
Do not leave anything between the occupants
and the airbags (a child, pet, object, etc.), nor
fix or attach anything close to or in the way of
the airbag release trajectory; this could cause
injuries during their deployment.
Never modify the original definition of your
vehicle, particularly in the area directly around
the airbags.
After an accident or if the vehicle has been
stolen, have the airbag systems checked.
All work on the airbag systems must only
be performed by a CITROËN dealer or a
qualified workshop.
Even if all of the precautions mentioned
are observed, a risk of injury or of minor
burns to the head, chest or arms cannot be
ruled out when an airbag is deployed. The
airbag inflates almost instantly (within a few
milliseconds) then deflates within the same
time discharging the hot gas via openings
provided for this purpose.

75
Safety
5Advice
For the airbags to be fully effective,
observe the safety recommendations
below.
Adopt a normal upright sitting position.
Fasten the seat belt ensuring it is correctly
positioned and adjusted.
Do not leave anything between the occupants
and the airbags (a child, pet, object, etc.), nor
fix or attach anything close to or in the way of
the airbag release trajectory; this could cause
injuries during their deployment.
Never modify the original definition of your
vehicle, particularly in the area directly around
the airbags.
After an accident or if the vehicle has been
stolen, have the airbag systems checked.
All work on the airbag systems must only
be performed by a CITROËN dealer or a
qualified workshop.
Even if all of the precautions mentioned
are observed, a risk of injury or of minor
burns to the head, chest or arms cannot be
ruled out when an airbag is deployed. The
airbag inflates almost instantly (within a few
milliseconds) then deflates within the same
time discharging the hot gas via openings
provided for this purpose.
Front airbags
Do not drive holding the steering wheel
by its spokes or resting your hands on the
centre part of the wheel.
Passengers must not place their feet on the
dashboard.
Do not smoke as deployment of the airbags
can cause burns or the risk of injury from a
cigarette or pipe.
Never remove or pierce the steering wheel or
hit it violently.
Do not fix or attach anything to the steering
wheel or dashboard, as this could cause
injuries when the airbags are deployed.
Lateral airbags
Use only approved covers on the seats,
compatible with the deployment of the lateral
airbags. For information on the range of seat
covers suitable for your vehicle, contact a
CITROËN dealer.
Do not fix or attach anything to the seat
backrests (clothes, etc.), as this could cause
injuries to the thorax or arm when the lateral
airbag is deployed.
Do not sit with the upper part of the body any
nearer to the door than necessary.
The vehicle's front door panels include side
impact sensors.
A damaged door or any unauthorised or
incorrectly executed work (modification or
repair) on the front doors or their interior trim
could compromise the operation of these
sensors - risk of malfunction of the lateral
airbags!
Such work must only be done by a CITROËN
dealer or a qualified workshop.
Curtain airbags
Do not fix or attach anything to the roof,
as this could cause head injuries when the
curtain airbag is deployed.
Do not remove the grab handles installed on
the roof, as they play a part in securing the
curtain airbags.
Child seats
The regulations on carrying children are specific to each country. Refer to the
legislation in force in your country.
For maximum safety, please observe the
following recommendations:
– In accordance with European regulations, all
children under the age of 12 or less than 4
ft 11” (150 cm) tall must travel in approved
child seats suited to their weight , on seats
fitted with a seat belt or ISOFIX mountings.
– Statistically, the safest seats in your
vehicle for carrying children are the rear
seats.
– Children weighing less than 9 kg must
travel in the "rear facing" position, whether in
the front or rear of the vehicle.

87
Driving
6Before setting off
Nose weight
► Distribute the load in the trailer so that the heaviest items are as close as possible to the
axle and the nose weight (at the point where it
joins your vehicle) approaches the maximum
permitted without exceeding it.
Tyres
► Check the tyre pressures of the towing vehicle and of the trailer, observing the
recommended pressures.
Lighting
► Check the electrical signalling on the trailer and the headlamp beam height of your vehicle.
If a genuine CITROËN towing device is
used, the rear parking sensors will be
deactivated automatically to avoid the audible
signal.
When driving
Cooling
Towing a trailer uphill causes the coolant
temperature to increase. The maximum towable
load depends on the gradient and the exterior
temperature. The fan’s cooling capacity does not
increase with engine speed.
► Reduce speed and lower the engine speed to limit heating up.
In all cases, pay attention to the coolant
temperature.
If this warning lamp and the STOP
warning lamp come on, stop the vehicle
and switch off the engine as soon as possible.
Brakes
Braking distances are increased when towing a
trailer. To avoid overheating the brakes, the use
of engine braking is recommended.
Side wind
Bear in mind that the vehicle will be more
susceptible to wind when towing.
Anti-theft protection
Electronic immobiliser
The keys include an electronic engine
immobiliser system, whose secret code must be
recognised in order for starting to be possible.
If the system malfunctions, indicated by the
display of a message, the engine will not start.
Contact a CITROËN dealer.
For safety and theft protection reasons,
do not leave your electronic key in the
vehicle, even when you are close to it.
It is recommended that you keep it with you.
Starting / Switching off the
engine with the key
Key ignition switch

It has 3 positions:– 1. Stop : inserting and removing the key,
steering column locked.
– 2. Ignition : steering column unlocked, ignition
on, Diesel preheating, engine running.
– 3. Starting.
Avoid attaching heavy objects to the key or the remote control. It would weigh
down on its shaft in the ignition switch and
could cause a malfunction.
Ignition on position
It allows the use of the vehicle's electric
equipment or portable devices to be charged.
Once the state of charge of the battery drops to
the reserve level, the system switches to energy
economy mode : the power supply is cut off