key CITROEN C3 AIRCROSS 2021 Handbook (in English)

87
Driving
6Before setting off
Nose weight
► Distribute the load in the trailer so that the heaviest items are as close as possible to the
axle and the nose weight (at the point where it
joins your vehicle) approaches the maximum
permitted without exceeding it.
Tyres
► Check the tyre pressures of the towing vehicle and of the trailer, observing the
recommended pressures.
Lighting
► Check the electrical signalling on the trailer and the headlamp beam height of your vehicle.
If a genuine CITROËN towing device is
used, the rear parking sensors will be
deactivated automatically to avoid the audible
signal.
When driving
Cooling
Towing a trailer uphill causes the coolant
temperature to increase. The maximum towable
load depends on the gradient and the exterior
temperature. The fan’s cooling capacity does not
increase with engine speed.
► Reduce speed and lower the engine speed to limit heating up.
In all cases, pay attention to the coolant
temperature.
If this warning lamp and the STOP
warning lamp come on, stop the vehicle
and switch off the engine as soon as possible.
Brakes
Braking distances are increased when towing a
trailer. To avoid overheating the brakes, the use
of engine braking is recommended.
Side wind
Bear in mind that the vehicle will be more
susceptible to wind when towing.
Anti-theft protection
Electronic immobiliser
The keys include an electronic engine
immobiliser system, whose secret code must be
recognised in order for starting to be possible.
If the system malfunctions, indicated by the
display of a message, the engine will not start.
Contact a CITROËN dealer.
For safety and theft protection reasons,
do not leave your electronic key in the
vehicle, even when you are close to it.
It is recommended that you keep it with you.
Starting / Switching off the
engine with the key
Key ignition switch

It has 3 positions:– 1. Stop : inserting and removing the key,
steering column locked.
– 2. Ignition : steering column unlocked, ignition
on, Diesel preheating, engine running.
– 3. Starting.
Avoid attaching heavy objects to the key or the remote control. It would weigh
down on its shaft in the ignition switch and
could cause a malfunction.
Ignition on position
It allows the use of the vehicle's electric
equipment or portable devices to be charged.
Once the state of charge of the battery drops to
the reserve level, the system switches to energy
economy mode : the power supply is cut off

88
Driving
automatically to preserve the remaining battery
charge.
Starting the engine
With the parking brake applied:► With a manual gearbox, place the gear lever
in neutral then fully depress the clutch pedal.
► With an automatic gearbox, place the gear
selector in mode N or P then fully depress the
brake pedal.
► Insert the key into the ignition switch; the system recognises the code.► Unlock the steering column by simultaneously turning the steering wheel and the key.
In certain cases, you may have to apply
significant force to move the steering
wheel (wheels on full lock, for example).
► With a petrol engine , operate the starter
motor by turning the key to position 3 without
pressing the accelerator pedal, until the engine
starts. Once the engine starts, release the key.
With petrol engines , after a cold start,
preheating the catalytic converter can
cause noticeable engine vibrations for anything up to 2 minutes while stationary with
the engine running (accelerated idle speed).
► With a Diesel engine, turn the key to position
2, ignition on, to operate the engine preheating
system.
Wait until this warning lamp goes off in the instrument panel, then operate the starter
motor by turning the key to position 3 without
pressing the accelerator pedal, until the engine
starts. Once the engine starts, release the key.
In wintry conditions, the warning lamp
may stay on for a longer period. When
the engine is hot, the warning lamp does not
come on.
If the engine does not start straight away,
switch off the ignition. Wait a few
seconds before operating the starter motor
again. If the engine does not start after a few
attempts, do not keep trying - risk of
damaging the starter motor and the engine.
Contact a CITROËN dealer or a qualified
workshop.
In mild conditions, do not leave the
engine at idle to warm up but move off
straight away and drive at moderate speed.
Switching off the engine
► Immobilise the vehicle.► With the engine at idle, turn the key to position 1.► Remove the key from the ignition switch.► To lock the steering column, turn the steering wheel until it locks.
To facilitate unlocking of the steering
column, it is recommended that the
wheels be returned to the straight ahead
position before switching off the engine.
Never switch off the ignition before the
complete immobilisation of the vehicle.
With the engine off, the braking and steering
assistance systems are also cut off - risk of
loss of control of the vehicle!
Check that the parking brake is correctly
applied, particularly on sloping ground.
When leaving the vehicle, keep the key in
your possession and lock the vehicle.
Energy economy mode
After the engine has stopped (position 1. Stop),
for a maximum combined duration of about thirty
minutes, you can still use functions such as the
audio and telematics system, courtesy lamps,
windscreen wipers, dipped beam headlamps,
etc.
For more information on Energy
economy mode, refer to the
corresponding section.
Key left in
When opening the driver's door, an alert
message is displayed, accompanied by an
audible signal, to remind you that the key is still in the ignition switch at position 1 (Stop).
If the key has been left in the ignition switch
at position 2 (Ignition on) , the ignition will be
switched off automatically after one hour.
To switch the ignition back on, turn the key
to position 1 (Stop), then back to position 2
(Ignition on) .
Starting / Switching off the
engine with Keyless Entry
and Starting
The electronic key must be present in the
passenger compartment.
If it is not detected, a message is displayed.
Move the electronic key so that the engine
can be started or switched off.
If there is still a problem, refer to the "Key
not detected - Back-up starting or Back-up
switch-off" section.

89
Driving
6audible signal, to remind you that the key is
still in the ignition switch at position 1 (Stop).
If the key has been left in the ignition switch
at position 2 (Ignition on) , the ignition will be
switched off automatically after one hour.
To switch the ignition back on, turn the key
to position 1 (Stop), then back to position 2
(Ignition on) .
Starting / Switching off the
engine with Keyless Entry
and Starting
The electronic key must be present in the
passenger compartment.
If it is not detected, a message is displayed.
Move the electronic key so that the engine
can be started or switched off.
If there is still a problem, refer to the "Key
not detected - Back-up starting or Back-up
switch-off" section.
Starting

► With a manual gearbox, place the gear lever
in neutral and fully depress the clutch pedal.
► With an automatic gearbox, select mode P or N and press the brake pedal.

► Press the "START/STOP" button while
maintaining pressure on the pedal until the
engine starts.
For Diesel engines, when the temperature is
below zero and/or the engine is cold, starting will
only occur once the preheating warning lamp is
off.
If this warning lamp comes on after pressing the " START/STOP" button:► Keep the pedal fully depressed and do not press the "START/STOP" button again until the
engine is running.
If one of the starting conditions is not met, a
message is displayed.
In some circumstances, a message indicates
that it is necessary to turn the steering wheel
while pressing the " START/STOP" button to
assist unlocking of the steering column.
With petrol engines , after a cold start,
preheating the catalytic converter can
cause noticeable engine vibrations for
anything up to 2 minutes while stationary with
the engine running (accelerated idle speed).
Switching off
► Immobilise the vehicle, with the engine at idle.► With a manual gearbox, ideally put the gear
lever into neutral.
► With an automatic gearbox, ideally select mode P or N.► Press the "START/STOP" button..
In some circumstances, it is necessary to turn
the steering wheel to lock the steering column.
If the vehicle is not immobilised, the
engine will not switch off.
With the engine off, the braking and
steering assistance systems are also cut
off - risk of loss of control of the vehicle!
Never leave your vehicle with the
electronic key still inside.

90
Driving
Switching on the ignition
without starting the engine


With the electronic key in the passenger
compartment, pressing the “START/STOP”
button, without pressing any of the pedals ,
allows the ignition to be switched on without
starting the engine (turning on the instrument
panel and accessories such as the audio system
and the lighting).
► Press this button again to switch off the
ignition and allow the vehicle to be locked.
With the ignition on, the system
automatically goes into energy economy
mode to maintain an adequate state of charge
in the battery.
Key not detected
Back-up starting
A back-up reader is fitted to the steering column
so that the engine can be started if the system
does not detect the key in the recognition zone,
or if the battery in the electronic key is flat.


► Place and hold the remote control against the reader.► With a manual gearbox, place the gear lever
in neutral then fully depress the clutch pedal.
► With an automatic gearbox, select mode P,
then fully depress the brake pedal.
► Press the “START/STOP” button.
The engine starts.
Back-up switch-off

If the electronic key is not detected or is no
longer in the recognition zone, a message
appears in the instrument panel when closing a
door or trying to switch off the engine.
► To confirm the instruction to switch off the engine, press the " START/STOP" button for approximately 5 seconds.In the event of a fault with the electronic key,
contact a CITROËN dealer or a qualified
workshop.
Emergency switch-off
In the event of an emergency only, the engine
can be switched off without conditions (even
when driving).
► Press the "START/STOP" button for about 5 seconds.
In this case, the steering column locks as soon
as the vehicle stops.
Parking brake
Release

► Pull the parking brake lever up slightly, press the release button, then lower the lever fully.When driving the vehicle, if this warning lamp and the STOP warning lamp come
on, accompanied by an audible signal and the
display of a message, this means that the
parking brake is still applied or has not been fully
released.

96
Driving
With the touch screen button
It is set via the Driving / Vehicle touch
screen menu.
A message in the instrument panel confirms the
change of status.
When the function is deactivated, if the engine
was in standby, it restarts immediately.
Associated indicator lamp
Function activated.
Opening the bonnet
Before doing anything under the bonnet,
deactivate the Stop & Start system to avoid
any risk of injury caused by the engine
restarting automatically.
Driving on flooded roads
Before entering into a flooded area, it is
strongly recommended that you deactivate
the Stop & Start system.
For more information on Driving
recommendations, particularly on flooded
roads, refer to the corresponding section.
Operation
Main conditions for operation
– The driver ’s door must be closed.– The driver's seat belt must be fastened.– The state of charge of the battery must be sufficient.– The temperature of the engine must be within its nominal operating range.– The outside temperature must be between 0°C and 35°C.
Putting the engine into standby
(STOP mode)
The engine automatically enters standby mode
as soon as the driver indicates their intention to
stop.
– With a manual gearbox: with the gear lever in
neutral and the clutch pedal released.
– With an automatic gearbox: with the gear
selector in position D or M, the brake pedal
depressed until the vehicle stops or the gear
selector in position N, with the vehicle stationary.
Time counter
A time counter adds up the time spent in standby
during the journey. It is reset to zero every time
the ignition is switched on.
Special cases:
The engine will not go into standby if all of the
conditions for operation are not met and in the
following cases.
– Steep slope (ascending or descending).– Vehicle has not exceeded 6 mph (10 km/h) since the last engine start (with the key or the
“START/STOP” button).
– Needed to maintain a comfortable temperature in the passenger compartment.– Demisting active.– Braking assistance being used.In these cases, this indicator lamp flashes for a few seconds, then goes off.
After the engine has restarted, STOP
mode is not available until the vehicle
has reached a speed of 5 mph (8 km/h).
During parking manoeuvres, STOP mode
is not available for a few seconds after
coming out of reverse gear or turning the
steering wheel.
Engine restarting (START mode)
The engine automatically restarts as soon as the
driver indicates the intention of moving off again.
► With a manual gearbox : with the clutch
pedal fully depressed.
► With an automatic gearbox :• With the selector in position D or M: with the
brake pedal released.
• With the selector in position N and the brake
pedal released: with the selector at D or M.
• With the selector in position P and the brake
pedal depressed: with the selector at R, N,
D or M.
• Reverse gear engaged.
Special cases
The engine will restart automatically if all
conditions for operation are met again and in the
following cases.
– Vehicle speed exceeds 2 mph (3 km/h).– Some specific conditions (braking assistance, air conditioning setting, etc.).In these cases, this indicator lamp flashes for a few seconds, then goes off.
Malfunctions
In the event of a malfunction, the button’s
indicator lamp flashes briefly, then remains on.
Have the vehicle checked by a CITROËN dealer
or a qualified workshop.
The vehicle stalls in STOP mode
All of the instrument panel warning lamps come
on if there is a fault.
► Switch off the ignition then start the engine again with the key or the " START/STOP" button.
The Stop & Start system requires a 12 V battery of specific technology and
specification.
All work concerning the battery must be
carried out only by a CITROËN dealer or a
qualified workshop.

97
Driving
6• With the selector in position P and the brake
pedal depressed: with the selector at R, N,
D or M.
• Reverse gear engaged.
Special cases
The engine will restart automatically if all
conditions for operation are met again and in the
following cases.
– Vehicle speed exceeds 2 mph (3 km/h).– Some specific conditions (braking assistance, air conditioning setting, etc.).In these cases, this indicator lamp flashes for a few seconds, then goes off.
Malfunctions
In the event of a malfunction, the button’s
indicator lamp flashes briefly, then remains on.
Have the vehicle checked by a CITROËN dealer
or a qualified workshop.
The vehicle stalls in STOP mode
All of the instrument panel warning lamps come
on if there is a fault.
► Switch off the ignition then start the engine again with the key or the "START/STOP" button.
The Stop & Start system requires a 12 V battery of specific technology and
specification.
All work concerning the battery must be
carried out only by a CITROËN dealer or a
qualified workshop.
Under-inflation detection
This system automatically checks the pressures of the tyres while driving.
It compares the information given by the wheel
speed sensors with reference values, which
must be reinitialised every time the tyre
pressures are adjusted or a wheel changed.
The system triggers an alert as soon as it
detects a drop in the inflation pressure of one or
more tyres.
Under-inflation detection does not
replace the need for vigilance on the part
of the driver.
This system does not avoid the need to
regularly check the tyre pressures (including
the spare wheel) as well as before a long
journey.
Driving with under-inflated tyres, particularly
in adverse conditions (heavy load, high
speed, long journey):
– worsens road-holding.– lengthens braking distances.
– causes premature wear of the tyres.– increases fuel consumption.
The inflation pressures defined for the vehicle can be found on the tyre pressure
label.
For more information on the Identification
markings, refer to the corresponding section.
Checking tyre pressures
This check should be done when the
tyres are "cold" (vehicle stopped for 1 hour or
after a journey of less than 6 miles (10 km) at moderate speeds).
Otherwise, add 0.3 bar to the pressures
shown on the label.
Snow chains
The system does not have to be
reinitialised after fitting or removing snow
chains.
Under-inflation alert
This is signalled by the fixed illumination of this warning lamp, accompanied by an
audible signal and, depending on equipment, the
display of a message.
► Reduce speed immediately , avoid excessive steering movements and avoid sudden braking.► Stop the vehicle as soon as it is safe to do so.
The loss of pressure detected does not
always cause visible bulging of the tyre.
Do not rely on just a visual check.
► Using a compressor , such as the one in the temporary puncture repair kit, check the
pressures of the four tyres when cold.
► If it is not possible to make this check immediately, drive carefully at reduced speed.

101
Driving
6In certain extreme weather conditions
(rain and/or snow, bright sunshine, etc.)
the head-up display may not be legible or
may suffer temporary interference.
Some sunglasses may hamper reading of the
information.
To clean the blade, use a clean, soft cloth
(such as a spectacles cloth or microfibre
cloth). Do not use a dry or abrasive cloth
or detergent or solvent products as these
could scratch the blade or damage the anti-
reflection coating.
This system operates when the engine is running, and the settings are saved when
the ignition is switched off.
Memorising speeds
This function allows speeds to be saved, which
can then be offered to set the two systems: the
speed limiter (to limit the speed of the vehicle) or
the cruise control (for a vehicle cruising speed).
You can memorise up to six speed settings for
each of the two systems.
By default, some speed settings are already
memorised.
As a safety measure, the driver must only modify the speed settings when
stationary.
Memorising speeds

This function can be accessed in the Driving / Vehicle menu of the touch
screen.
► Select the "Driving functions " tab.► Select the "Adjusting Speeds " function.

► Select the "Speed limiter" or "Cruise
control" tab corresponding to the equipment you
want to memorise new speed settings for.
► Select the speed setting you want to change.► Enter the new value using the numeric keyboard and confirm.
► By default, some speed settings are already memorised.
“MEM” button

With this button, you can select a memorised
speed setting to use with the speed limiter or the
programmable cruise control.
For more information on the Speed limiter or
Cruise control, refer to the associated section.
Speed Limit Recognition
and Recommendation
Refer to the General recommendations on the
use of driving and manoeuvring aids .

125
Practical information
7Use only the chains designed to be fitted to the
type of wheel fitted to the vehicle:
Original tyre sizeChain types
195/65 R15
Maximum 9 mm link
195/60 R16
205/60 R16 Cannot be fitted with
chains
215/50 R17
For more information on snow chains, contact a
CITROËN dealer or a qualified workshop.
Installation tips
► To fit the chains during a journey, stop the vehicle on a flat surface on the side of the road.► Apply the parking brake and position any wheel chocks under the wheels to prevent
movement of the vehicle.
► Fit the chains following the instructions provided by the manufacturer.► Move off gently and drive for a few moments, without exceeding 31 mph (50 km/h).► Stop the vehicle and check that the snow chains are correctly tightened.
It is strongly recommended that before
you leave, you practise fitting the snow
chains on a level and dry surface.
Avoid driving with snow chains on roads that have been cleared of snow to avoid
damaging the vehicle's tyres and the road
surface. If the vehicle is fitted with alloy
wheels, check that no part of the chain or its
fixings is in contact with the wheel rim.
Towbar with quickly detachable towball
No tools are required to install or remove the
towball on this genuine towbar system.
Presentation
This genuine towing device can be fitted and
removed with no need for tools.


1. Carrier
2. Protective plug
3. Connection socket
4. Safety eye
5. Detachable towball
6. Locking/unlocking wheel
7. Security key lock
8.Label to note the key references

A.Locked position (green mark opposite the
white mark); the wheel is in contact with the
towball (no gap).
B. Unlocked position (red mark opposite the
white mark); the wheel is no longer in contact
with the towball (gap of around 5 mm).
Trailers with LED lamps are not
compatible with the wiring harness of this
device.
To ensure complete safety while driving with a Towing device , refer to the
corresponding section.
Before each use
Check that the towball is correctly fitted,
verifying the follow points:

126
Practical information
– the green mark on the star wheel is in line
with the white mark on the ball joint,
– the locking wheel is in contact with the towball (position A),– the security key lock is on and the key removed; the locking wheel can no longer be
operated,
– the towball must not be able to move in its carrier; test by shaking it with your hand.
If the towball is not locked, the trailer can
detach - accident risk!
During use
Never release the locking system with a
trailer or load carrier on the towball.
Never exceed the maximum authorised
weight for the vehicle - the Gross Train
Weight or GTW.
It is essential that the maximum authorised
load be complied with on the towing device:
if it is exceeded, this device may detach from
the vehicle, which is a serious accident risk.
Check that the trailer lamps work correctly.
Before setting off, check the adjustment of the
headlamp beam height.
For more information on Headlamp
adjustment, refer to the corresponding
section.
Following use
When travelling without a trailer or load
on a towbar-mounted carrier, the towball
must be removed and the protective plug
inserted in the carrier. This measure applies
particularly where the towball might obscure
visibility of the number plate or its lighting.
Fitting the towball

► Below the rear bumper , remove the protective plug 2 from the towball carrier 1.

► Insert the end of towball 5 into carrier 1 and
push it upwards; the locking will take place
automatically.


► The locking wheel 6 turns a quarter of a turn
anti-clockwise ; take care to keep your hands
clear!


► Check that the mechanism has correctly locked into place and that the green mark on the
star wheel is in line with the white mark on the
towball (position A).
► Close the lock 7 using the key.

127
Practical information
7► Always remove the key. The key cannot be removed when the lock is open.► Clip the cap onto the lock.

► Remove the protective cover from the towball.► Attach the trailer to the towball.► Attach the cable on the trailer to the safety eye 4 on the carrier.► Tilt the trailer harness socket 3 forwards to
place it in position.
► Insert the trailer plug and give it a quarter turn to connect it to socket 3 of the carrier.
Removing the towball

► Give a quarter turn and pull the trailer plug to disconnect it from socket 3 of the carrier.► Tilt the trailer harness socket 3 to the left to
stow it away.
► Detach the cable on the trailer from the safety eye 4 on the carrier.► Detach the trailer from the towball.► Refit the protective cover to the towball.

► Remove the cap from the lock.► Insert the key into the lock 7.► Open the lock using the key .
► Hold towball 5 firmly in one hand; using the
other hand, pull and turn locking wheel 6 fully in
a clockwise direction; do not release the locking
wheel.


► Extract the towball from the bottom of its carrier 1.► Release the locking wheel; this automatically stops in the unlocked position and check that the
red mark on the locking wheel is in line with the
white mark on the towball (position B).