airbag CITROEN C3 AIRCROSS 2021 Handbook (in English)

2
Contents





 ■
Overview
 ■
Eco-driving
1Instruments
Instrument panels 7
Warning and indicator lamps 8
Indicators 13
Distance recorders 16
Equipment configuration for vehicles
without screen
16
Monochrome screen C 17
Touch screen 18
Trip computer 19
Setting the date and time 21
2Access
Remote control 23
Keyless Entry and Starting 24
Emergency procedures 26
Doors 29
Boot 29
Central locking 30
Alarm 30
Panoramic sunroof 32
Electric windows 34
3Ease of use and comfort
Front seats 36
Rear seats 38
Steering wheel adjustment 41
Mirrors 41
Ventilation 42
Heating/Manual air conditioning 43
Automatic air conditioning 44
Front demist - defrost 46
Heated windscreen 46
Rear screen demist - defrost 46
Front fittings 47
Rear fittings 50
Boot fittings 51
Courtesy lamps 53
Interior ambient lighting 53
Boot lighting 54
4Lighting and visibility
Lighting control 55
Direction indicators (flashers) 56
Automatic illumination of headlamps 57
Daytime running lamps / Sidelamps 57
Automatic headlamp dipping 58
Headlamp beam height adjustment 59
Wiper control stalk 60
Changing a wiper blade 62
Automatic wipers 62
5Safety
General safety recommendations 64
Hazard warning lamps 64
Horn 65
Emergency or assistance call 65
Electronic stability control (ESC) 67
Grip control 68
Hill Assist Descent 69
Seat belts 70
Airbags 73
Child seats 75
Deactivating the front passenger airbag 77
ISOFIX child seats 80
i-Size child seats 83
child lock 84
6Driving
Driving recommendations 86
Starting / Switching off the engine
with the key
87
Starting / Switching off the engine
with Keyless Entry and Starting
89
Parking brake 91
5-speed manual gearbox 91
6-speed manual gearbox 91
Automatic gearbox (EAT6) 92
Gear efficiency indicator 94
Hill start assist 94
Stop & Start 95
Under-inflation detection 97
Driving and manoeuvring aids - General
recommendations
98
Head-up display 99
Memorising speeds 101
Speed Limit Recognition
and Recommendation
101
Speed limiter 104
Cruise control -
particular recommendations
106
Cruise control 106
Active Safety Brake with
Collision Risk Alert and Intelligent
emergency braking assistance
108
Distraction detection 111
Lane Departure Warning System 11 2

4
Overview
Instruments and controls
1Bonnet release
2 Dashboard fuses 3
Courtesy lamp
Warning lamps display for seat belts and front
passenger airbag
Panoramic opening sunroof controls
Interior rear view mirror
Emergency and assistance call buttons
4 Monochrome screen with audio system
Touch screen with CITROËN Connect Radio
or CITROËN Connect Nav
5 Ventilation
Heating
Manual air conditioning
Automatic air conditioning
Front demisting / defrosting
Rear screen demisting / defrosting
6 START/STOP button
Gearbox controls
7 Parking brake
8 USB socket
12 V socket
9Horn
10 Instrument panel
Steering mounted controls
1External lighting controls / Direction indicators
2 Wiper controls / Screenwash / Trip computer
3 Audio system setting controls
4 Cruise control / speed limiter controls
Side control bar

Reinitialisation of the tyre under-inflation
detectionDeactivation of the Stop & Start
Activation of the heated windscreen
OFF Lane departure warning system
Electric child lock

10
Instruments
You must carry out (2).Fixed.The emissions control system has a fault.
The warning lamp should go off when the engine
is started.
Carry out (3) quickly.
Collision Risk Alert/Active Safety BrakeFlashing.The system activates and brakes the
vehicle momentarily so as to reduce the speed of
collision with the vehicle ahead.
Fixed, accompanied by a message and an audible signal.
The system has a fault.
Carry out (3).
Fixed, accompanied by the display of a message.
The system has been deactivated via the vehicle
configuration menu.
Anti-lock braking system (ABS)Fixed.The anti-lock braking system has a fault.
The vehicle retains conventional braking.
Drive carefully at moderate speed, then carry
out (3).
Under-inflationFixed, accompanied by an audible signal and a message.
The pressure in one or more tyres is too low.
Check the pressure of the tyres as soon as
possible. Reinitialise the detection system after adjusting
the pressure.
Under-inflation warning lamp flashing then fixed and Service
warning lamp fixed.
The tyre pressure monitoring system is faulty.
Under-inflation detection is no longer monitored.
Check the tyre pressures as soon as possible
and carry out (3).
Dynamic stability control (DSC) / Anti-slip
regulation (ASR)
Fixed.The system is deactivated.
The DSC / ASR system is automatically
reactivated when the vehicle is restarted, and
from around 31 mph (50 km/h).Below 31 mph (50 km/h), it can be reactivated manually.Flashing.DSC/ASR regulation is activated in the
event of a loss of grip or trajectory.
Fixed.The DSC/ASR system has a fault.
Carry out (3).
AirbagsFixed.One of the airbags or seat belt
pyrotechnic pretensioners is faulty.
Carry out (3).
Front passenger airbag (OFF)Fixed.The front passenger airbag is deactivated. The control is in the "OFF
" position.
A "rearward facing" child seat can be installed,
unless there is a fault with the airbags (Airbags
warning lamp on).
Particle filter(Diesel)Fixed, accompanied by an audible signal and a message about the risk of particle
filter blockage.
The particle filter is starting to saturate.
As soon as the traffic conditions permit,
regenerate the filter by driving at a speed of at
least 37 mph (60 km/h) until the warning lamp goes off.Fixed, accompanied by an audible signal and a message signalling that the additive
level in the particle filter is too low.
The minimum level of the additive tank is
reached.
Quickly have the tank topped up: carry out (3)
Low fuel levelFixed, accompanied by an audible signal and a message.
When it first comes on, there remains
approximately 5 litres of fuel in the tank
(reserve).
Refuel without delay to avoid running out of fuel.
Never drive until completely empty, as
this could damage the emissions control and
injection systems.

23
Access
2Remote control
General points
The key allows the central locking or unlocking of
the vehicle using the door lock.
It also allows you to start or stop the engine.


The remote control can be used for the following
functions, depending on version:
– unlocking / locking / deadlocking the vehicle,– locking/unlocking the boot,– locking/unlocking the fuel filler flap– remote switching on of the lighting,– folding/unfolding the door mirrors– activating / deactivating the alarm,– locating the vehicle,– vehicle immobiliser.Under normal conditions, it is recommended to
use the remote control.


The key, integral with the remote control, can be
used for the following functions, depending on
version:
– unlocking / locking / deadlocking the vehicle,– turning the mechanical child lock on or off,– activating / deactivating the passenger front airbag,– back-up door locking,– switching on the ignition and starting / switching off the engine.
Back-up procedures allow the vehicle to be
locked or unlocked in the event of a failure of the
remote control, the central locking, the battery,
etc.
For more information on the Back-up
procedures, refer to the corresponding section.
Ejecting the key

Version without Keyless Entry and Starting► Press this button; the key is ejected from its housing.
To avoid damaging the mechanism, first press
this button to fold it.


Version with Keyless Entry and Starting► Pull on this button to remove the key from the housing.
To return it to the housing, first pull on this
button.

48
Ease of use and comfort
Glove box

► To open the glove box, pull the handle
towards you.
It contains the front passenger airbag
deactivation switch.
12 V accessory sockets

► Always use the correct adapter to connect a
12 V accessory (max. power: 120 W).
Observe the maximum power rating to
avoid damaging your accessory.
The connection of an electrical device not approved by CITROËN, such as a
USB charger, may adversely affect the
operation of vehicle electrical systems,
causing faults such as poor radio reception or
interference with displays in the screens.
Wireless smartphone
charger



It allows wireless charging of a portable device
such as a smartphone, using the magnetic
induction principle, in accordance with the Qi 1.1
standard.
The portable device to be charged must be
compatible with the Qi standard, either by design
or by using a compatible holder or shell.
The charging area is identified by the Qi symbol.
The charger works with the engine running and
with the Stop & Start system in STOP mode.
Charging is managed by the smartphone.
With Keyless Entry and Starting, the charger’s
operation may be briefly disrupted when a door
is opened or the ignition is switched off.
Charging
► With the charging area clear , place a device in its centre.

When the portable device is detected, the
charger’s indicator lamp lights up green. It
remains lit for the whole time that the battery is
being charged.
The system is not designed to charge
multiple devices simultaneously.


Do not leave any metal objects (coins,
keys, vehicle remote control, etc.) in the
charging area while a device is being
charged, due to the risk of overheating or
interrupting the charging process.
Operating check
The state of the indicator lamp allows the
operation of the charger to be monitored.

65
Safety
5Horn

► Press the central part of the steering wheel.
Emergency or assistance
call



* In accordance with the general conditions of use of the service, available from dealers and subject to technological and technical limitations.
** In areas covered by ‘Localised Emergency Call’ and ‘Localised Assistance Call’. The list of countries covered and telematic services provided is available from dealers or on the website for your country .
Localised Emergency Call
(PE112)
► In an emergency, press button 1 for more
than 2 seconds.
The lighting of the indicator lamp and a voice
message confirm that the call has been made to
the emergency services *.
‘Localised Emergency Call’ immediately locates
your vehicle and puts you in contact with the
appropriate emergency services **.
► Pressing again immediately cancels the request.
The indicator lamp flashes when the vehicle
data is sent, and then remains lit when
communication is established.
If an impact is detected by the airbag
control unit, an emergency call is made
automatically, independently of the
deployment of any airbags.
‘Localised Emergency Call’ is a service
that can be accessed free of charge.
System operation
– Upon switching on the ignition, if the indicator lamp lights up red, then green, and then goes
out: the system is operating correctly.
– If the indicator lamp is fixed red: system malfunction– If the indicator lamp flashes red: replace the emergency battery.
In the latter two cases, emergency and
assistance call services may not work.
Contact a dealer or a qualified repairer as soon
as possible.
The system fault does not prevent the vehicle from being driven.
Data processing
All processing of personal information
by the "Localised Emergency Call" system
(PE112) complies with the framework for
protection of personal information established
by Regulation 2016/679 (GDPR) and
Directive 2002/58/EC of the European
Parliament and the Council, and in particular,
seeks to protect the vital interests of the
data subject, in accordance with Article 6.1, paragraph d) of Regulation 2016/679.
Personal information processing is strictly
limited to the management of the "Localised
Emergency Call" system used with the “112”
European single emergency call number.
The "Localised Emergency Call" system is
able to collect and process only the following

70
Safety



► To select the system, at speeds below 31 mph (50 km/h), press this button until its indicator lights up; this lamp appears in green
in the instrument panel.
The system becomes active at speeds below 19
mph (30 km/h).► When the vehicle begins its descent, you can release the accelerator and brake pedals; the
system regulates the speed:
– if the gearbox is in first or second gear, the speed decreases and the indicator lamp flashes rapidly,– if the gearbox is in neutral or if the clutch pedal is depressed, the speed decreases and the
indicator lamp flashes slowly; in this case, the maintained descent speed is lower.
On a descent, with the vehicle stationary, if you
release the accelerator and brake pedals, the
system will release the brakes to set the vehicle
gradually in motion.
The brake lamps light up automatically when the
system is regulating.
If the speed exceeds 19 mph (30 km/h), regulation is paused automatically, the
indicator lamp goes back to grey in the instrument panel, but the green indicator lamp in
the button remains on.
Regulation resumes automatically when the
speed falls below 19 mph (30 km/h) again, if the slope and pedal release conditions are met.
You can depress the accelerator or brake pedal
again at any time.
Switching off


► Press this button until its indicator lamp goes off; the indicator goes off in the instrument panel.
Above 45 mph (70 km/h), the system is
automatically deactivated; the indicator lamp in
the button goes off.
Malfunction
In the event of a system malfunction, this warning lamp comes on on the instrument
panel, accompanied by an onscreen message.
Have the system checked by a CITROËN dealer
or a qualified workshop.
Seat belts
Inertia reel
The seat belts are equipped with an inertia reel
which allows the strap length to automatically
adjust to your shape. The seat belt returns to its
storage automatically when it is not used.
The inertia reels are fitted with a device which
automatically locks the strap in the event of a
collision, emergency braking or if the vehicle rolls
over. It can be released by pulling the strap firmly
and then releasing it so that it reels in slightly.
Pyrotechnic pretensioning
This system improves safety in the event of a
frontal or side impact.
Depending on the severity of the impact, the
pyrotechnic pretensioning system instantly
tightens the seat belts against the body of the
occupants.
The pyrotechnic pretensioning seat belts are
enabled when the ignition is on.
Force limiter
This system reduces the pressure of the seat
belt on the chest of the occupant, thus improving
their protection.
In the event of an impact
Depending on the nature and
seriousness of the impacts, the pyrotechnic
device may trigger before and independently
of airbag deployment. Deployment of the
pretensioners is accompanied by a slight
discharge of harmless smoke and a noise,
due to the activation of the pyrotechnic cartridge incorporated in the system.
In all cases, the airbag warning lamp comes
on.
Following an impact, have the seat belt
system checked, and if necessary replaced,
by a CITROËN dealer or a qualified
workshop.
Front seat belts

The front seat belts are fitted with a pyrotechnic
pretensioning system and a force limiting
system.

71
Safety
5due to the activation of the pyrotechnic
cartridge incorporated in the system.
In all cases, the airbag warning lamp comes
on.
Following an impact, have the seat belt
system checked, and if necessary replaced,
by a CITROËN dealer or a qualified
workshop.
Front seat belts

The front seat belts are fitted with a pyrotechnic
pretensioning system and a force limiting
system.
Height adjustment

► To adjust the height of the anchorage point, squeeze control A and slide it to the notch
desired.
Rear seat belts

Each of the rear seats has a three-point seat belt
with inertia reel.
The outer seats are fitted with a pyrotechnic
pretensioning and force limiting system.
Seat belts, centre rear
The seat belt for the rear central position is
integrated into the back of the roof.
Installation

► Pull the strap and insert tongue A into the left
buckle.
► Insert tongue B into the right buckle.► Check that each buckle is fastened correctly by pulling the strap.
Removal and storage
► Press the red button on buckle B, then the
button on buckle A.
► Guide the strap as it reels in and take tongue B, then A to the magnet at the anchoring point
on the roof.

72
Safety
Fastening

► Pull the strap, then insert the tongue in the buckle.► Check that the seat belt is fastened correctly by pulling on the strap.
Unlocking
► Press the red button on the buckle.► Guide the seat belt as it is reeled in.
Seat belt not fastened/
unfastened alerts


A.Front and rear seat belts not fastened/
unfastened warning lamp


1.Front left seat belt warning lamp
2. Front right seat belt warning lamp
3. Rear left seat belt warning lamp
4. Rear centre seat belt warning lamp
5. Rear right seat belt warning lamp
If the corresponding seat belt is not fastened
or is unfastened, when the ignition is switched
on, the seat belts warning lamp comes on in the
instrument panel and the corresponding warning
lamp (1 to 5) comes on in red in the seat belt and
front passenger airbag warning lamps display.
If a rear seat belt is not fastened, the
corresponding warning lamp ( 3 to 5)
comes on for around 30 seconds.
From about 12 mph (20 km/h) and for 2
minutes, each warning lamp corresponding to
an occupied seat whose seat belt is unfastened
flashes, accompanied by an audible signal. After
these 2 minutes, the corresponding seat warning
lamp remains on until the driver or the front/rear
passenger fasten their seat belt.
Advice
The driver must ensure that passengers use the seat belts correctly and that they
are all fastened before setting off.
Wherever seated in the vehicle, you must
always fasten the seat belt, even for short
journeys.
Do not interchange the seat belt buckles, as
they will not fulfil their role fully.
Before and after use, ensure that the seat belt
is reeled in correctly.
After folding or moving a seat or rear bench
seat, ensure that the seat belt is positioned
and reeled in correctly.
Installation
The lower part of the strap must be
positioned as low as possible on the pelvis.
The upper part must be positioned in the
hollow of the shoulder.
In order to be effective, a seat belt:
– must be tightened as close to the body as
possible;– must be pulled in front of you with a smooth movement, ensuring that it is not twisted;– must only be used to secure one person;– must not show signs of tearing or fraying;– must not be changed or modified, in order to avoid affecting its performance.
Recommendations for childrenUse a suitable child seat if the passenger
is less than 12 years old or shorter than one
and a half metres.
Never use the same seat belt to secure more
than one child.
Never carry a child on your lap.
For more information on Child seats, refer to
the corresponding section.
Maintenance
In accordance with current safety
regulations, for all repairs on your vehicle's
seat belts, go to a qualified workshop with
the skills and equipment needed, which a
CITROËN dealer is able to provide.
Have the seat belts checked regularly by a
CITROËN dealer or a qualified workshop,
particularly if the straps show signs of
damage.
Clean the seat belt straps with soapy water or
a textile cleaning product, sold by CITROËN
dealers.
Airbags
General information
System designed to help improve the safety
of the occupants sitting in the front seats and
the rear outer seats, in the event of a violent
collision. The airbags supplement the action

73
Safety
5Recommendations for children
Use a suitable child seat if the passenger
is less than 12 years old or shorter than one
and a half metres.
Never use the same seat belt to secure more
than one child.
Never carry a child on your lap.
For more information on Child seats, refer to
the corresponding section.
Maintenance
In accordance with current safety
regulations, for all repairs on your vehicle's
seat belts, go to a qualified workshop with
the skills and equipment needed, which a
CITROËN dealer is able to provide.
Have the seat belts checked regularly by a
CITROËN dealer or a qualified workshop,
particularly if the straps show signs of
damage.
Clean the seat belt straps with soapy water or
a textile cleaning product, sold by CITROËN
dealers.
Airbags
General information
System designed to help improve the safety
of the occupants sitting in the front seats and
the rear outer seats, in the event of a violent
collision. The airbags supplement the action
of the seat belts equipped with a force limiting
system.
Electronic detectors record and analyse the
front and side impacts sustained in the impact
detection zones:
– In the event of violent impact, the airbags deploy instantly and help better protect the
occupants of the vehicle; immediately after the
impact, the airbags deflate rapidly in order not
to hinder the visibility or the possible exit of the
occupants.
– In the event of a slight impact, a rear impact and under certain rollover conditions, the airbags
may not deploy; only the seat belt helps to
protect you in these situations.
The seriousness of the impact depends on the
nature of the obstacle and the speed of the
vehicle at the moment of collision.
The airbags do not operate when the
ignition is switched off.
This equipment will only deploy once. If a
second impact occurs (during the same or a
subsequent accident), the airbag will not be
deployed again.
Impact detection zones
A.Front impact zone
B. Side impact zone
When one or more airbags are deployed,
the detonation of the pyrotechnic charge
incorporated in the system makes a noise and
releases a small quantity of smoke.
This smoke is not harmful, but sensitive
individuals may experience slight irritation.
The detonation noise associated with the
deployment of one or more airbags may result
in a slight loss of hearing for a short time.