maintenance CITROEN C3 AIRCROSS 2021 Handbook (in English)

3
Contents


bit.ly/helpPSA


Blind Spot Monitoring System 11 3
Parking sensors 11 4
Top Rear Vision 11 6
Park Assist 11 8
7Practical information
Compatibility of fuels 123
Refuelling 123
Misfuel prevention (Diesel) 124
Snow chains 124
Towbar with quickly detachable towball 125
Towing device 128
Energy economy mode 128
Roof bars 129
Bonnet 130
Engine compartment 131
Checking levels 131
Checks 133
AdBlue® (BlueHDi) 135
Advice on care and maintenance 137
8In the event of a breakdown
Running out of fuel (Diesel) 139
Tool kit 139
Temporary puncture repair kit 140
Spare wheel 143
Changing a bulb 146
Changing a fuse 150
12 V battery 152
Towing 156
9Technical data
Engine technical data and towed loads 158
Petrol engines 159
Diesel engines 161
Dimensions 162
Identification markings 162
10Bluetooth® audio system
First steps 164
Steering mounted controls 164
Menus 165
Radio 166
DAB (Digital Audio Broadcasting) radio 167
Media 168
Telephone 170
Frequently asked questions 173
11CITROËN Connect Radio
First steps 176
Steering mounted controls 177
Menus 178
Applications 179
Radio 179
DAB (Digital Audio Broadcasting) radio 181
Media 181
Telephone 183
Settings 186
Frequently asked questions 188
12CITROËN Connect Nav
First steps 190
Steering mounted controls 191
Menus 192
Voice commands 193
Navigation 195
Connected navigation 197
Applications 199
Radio 202
DAB (Digital Audio Broadcasting) radio 203
Media 204
Telephone 205
Settings 208
Frequently asked questions 210
 ■
Alphabetical index
Access to additional videos

43
Ease of use and comfort
33.Adjustable and closable side air vents
4. Adjustable and closable central air vents
5. Air outlets to the front footwells
6. Air outlets to the rear footwells
Advice
Using the ventilation and air
conditioning system
► To ensure that air is distributed evenly, keep the external air intake grilles at the base
of the windscreen, the nozzles, the vents, the
air outlets and the air extractor in the boot
free from obstructions.
► Do not cover the sunshine sensor located on the dashboard; this sensor is used to
regulate the automatic air conditioning
system.
► Operate the air conditioning system for at least 5 to 10 minutes once or twice a month to
keep it in perfect working order.
► If the system does not produce cold air , switch it off and contact a CITROËN dealer or
a qualified workshop.
When towing the maximum load on a steep
gradient in high temperatures, switching off
the air conditioning increases the available
engine power, enhancing the towing capacity.
Avoid driving for too long with the
ventilation off or with prolonged operation
of interior air recirculation. Risk of misting and
deterioration of the air quality!
If the interior temperature is very high after the vehicle has stood for a long
time in the sunshine, air the passenger
compartment for a few moments.
Put the air flow control at a setting high
enough to quickly change the air in the
passenger compartment.
Condensation created by the air
conditioning results in a discharge of
water underneath the vehicle. This is perfectly
normal.
Servicing the ventilation and air
conditioning system
► Ensure that the passenger compartment filter is in good condition and have the filter
elements replaced regularly.
We recommend using a composite passenger
compartment filter. Thanks to its special active
additive, this type of filter helps to purify the
air breathed by the occupants and keep the
passenger compartment clean (by reducing
allergic symptoms, unpleasant odours and
greasy deposits).
► To ensure correct operation of the air conditioning system, have it checked
according to the recommendations in the
Maintenance and Warranty Guide.
Stop & Start
The heating and air conditioning systems
only operate when the engine is running.
Temporarily deactivate the Stop & Start
system to maintain a comfortable temperature
in the passenger compartment.
For more information on the Stop & Start,
refer to the corresponding section.
Heating/Manual air
conditioning


The heating only operates when the engine is
running.


The manual air conditioning operates when the
engine is running.
1. Recirculation of interior air
2. Temperature adjustment
3. Air distribution adjustment
4. Air flow adjustment
5. Air conditioning on/off

61
Lighting and visibility
4Automatic.
Refer to the corresponding section.
Front screenwash
► Pull the wiper control stalk towards you and hold.
The screenwash then the windscreen wipers
operate for a pre-determined time.
The height of the front screenwash jets can be adjusted. To change the factory
setting, insert a needle into each of the jets,
then direct them.
To avoid damaging the wiper blades, do not operate the screenwash if the
screenwash reservoir is empty.
Only operate the screenwash if there is no
risk of the fluid freezing on the windscreen
and hindering visibility. During the winter
period, use "very cold climate" rated products.
Never top up with water.
Rear wiper
► Turn the ring to align the desired symbol with the marking.Off
Intermittent wipe
Wash-wipe
Reverse gear
When reverse gear is engaged, the rear wiper
will come into operation automatically if the front
windscreen wipers are operating.
Activation / Deactivation
The system is activated or deactivated via the
vehicle configuration menu.
This system is activated by default.
Without audio system
► In the "COMFORT" menu on the instrument
panel display, activate/deactivate "REAR WIPE
REV". (automatic wiping in reverse).
With audio system
In the "Personalisation-configuration "
menu, activate/deactivate " Rear wipe in
reverse gear ".
With touch screen
► In the Driving / Vehicle menu, select
the "Vehicle settings" tab, then
"Comfort" and activate/deactivate " Rear wiper
in reverse ".
In the event of accumulation of snow or
hard frost or if a bicycle carrier is fitted to
a towing device, deactivate the automatic rear
wiper via the touch screen's Driving/ Vehicle
menu.
Rear screenwash
► Turn the ring all the way towards the dashboard and hold.
The screenwash and the wiper operate for as
long as the ring remains turned.
A final wiping cycle is performed when
screenwashing ends.
Special position of the
windscreen wipers
This maintenance position is used while cleaning
or replacing the wiper blades. It can also be
useful, in winter (ice, snow), to release the wiper
blades from the windscreen.
To maintain the effectiveness of the flat wiper blades, it is advisable to:
– handle them with care.– clean them regularly using soapy water .– avoid using them to hold cardboard on the windscreen.– replace them at the first signs of wear.

72
Safety
Fastening

► Pull the strap, then insert the tongue in the buckle.► Check that the seat belt is fastened correctly by pulling on the strap.
Unlocking
► Press the red button on the buckle.► Guide the seat belt as it is reeled in.
Seat belt not fastened/
unfastened alerts


A.Front and rear seat belts not fastened/
unfastened warning lamp


1.Front left seat belt warning lamp
2. Front right seat belt warning lamp
3. Rear left seat belt warning lamp
4. Rear centre seat belt warning lamp
5. Rear right seat belt warning lamp
If the corresponding seat belt is not fastened
or is unfastened, when the ignition is switched
on, the seat belts warning lamp comes on in the
instrument panel and the corresponding warning
lamp (1 to 5) comes on in red in the seat belt and
front passenger airbag warning lamps display.
If a rear seat belt is not fastened, the
corresponding warning lamp ( 3 to 5)
comes on for around 30 seconds.
From about 12 mph (20 km/h) and for 2
minutes, each warning lamp corresponding to
an occupied seat whose seat belt is unfastened
flashes, accompanied by an audible signal. After
these 2 minutes, the corresponding seat warning
lamp remains on until the driver or the front/rear
passenger fasten their seat belt.
Advice
The driver must ensure that passengers use the seat belts correctly and that they
are all fastened before setting off.
Wherever seated in the vehicle, you must
always fasten the seat belt, even for short
journeys.
Do not interchange the seat belt buckles, as
they will not fulfil their role fully.
Before and after use, ensure that the seat belt
is reeled in correctly.
After folding or moving a seat or rear bench
seat, ensure that the seat belt is positioned
and reeled in correctly.
Installation
The lower part of the strap must be
positioned as low as possible on the pelvis.
The upper part must be positioned in the
hollow of the shoulder.
In order to be effective, a seat belt:
– must be tightened as close to the body as
possible;– must be pulled in front of you with a smooth movement, ensuring that it is not twisted;– must only be used to secure one person;– must not show signs of tearing or fraying;– must not be changed or modified, in order to avoid affecting its performance.
Recommendations for childrenUse a suitable child seat if the passenger
is less than 12 years old or shorter than one
and a half metres.
Never use the same seat belt to secure more
than one child.
Never carry a child on your lap.
For more information on Child seats, refer to
the corresponding section.
Maintenance
In accordance with current safety
regulations, for all repairs on your vehicle's
seat belts, go to a qualified workshop with
the skills and equipment needed, which a
CITROËN dealer is able to provide.
Have the seat belts checked regularly by a
CITROËN dealer or a qualified workshop,
particularly if the straps show signs of
damage.
Clean the seat belt straps with soapy water or
a textile cleaning product, sold by CITROËN
dealers.
Airbags
General information
System designed to help improve the safety
of the occupants sitting in the front seats and
the rear outer seats, in the event of a violent
collision. The airbags supplement the action

73
Safety
5Recommendations for children
Use a suitable child seat if the passenger
is less than 12 years old or shorter than one
and a half metres.
Never use the same seat belt to secure more
than one child.
Never carry a child on your lap.
For more information on Child seats, refer to
the corresponding section.
Maintenance
In accordance with current safety
regulations, for all repairs on your vehicle's
seat belts, go to a qualified workshop with
the skills and equipment needed, which a
CITROËN dealer is able to provide.
Have the seat belts checked regularly by a
CITROËN dealer or a qualified workshop,
particularly if the straps show signs of
damage.
Clean the seat belt straps with soapy water or
a textile cleaning product, sold by CITROËN
dealers.
Airbags
General information
System designed to help improve the safety
of the occupants sitting in the front seats and
the rear outer seats, in the event of a violent
collision. The airbags supplement the action
of the seat belts equipped with a force limiting
system.
Electronic detectors record and analyse the
front and side impacts sustained in the impact
detection zones:
– In the event of violent impact, the airbags deploy instantly and help better protect the
occupants of the vehicle; immediately after the
impact, the airbags deflate rapidly in order not
to hinder the visibility or the possible exit of the
occupants.
– In the event of a slight impact, a rear impact and under certain rollover conditions, the airbags
may not deploy; only the seat belt helps to
protect you in these situations.
The seriousness of the impact depends on the
nature of the obstacle and the speed of the
vehicle at the moment of collision.
The airbags do not operate when the
ignition is switched off.
This equipment will only deploy once. If a
second impact occurs (during the same or a
subsequent accident), the airbag will not be
deployed again.
Impact detection zones
A.Front impact zone
B. Side impact zone
When one or more airbags are deployed,
the detonation of the pyrotechnic charge
incorporated in the system makes a noise and
releases a small quantity of smoke.
This smoke is not harmful, but sensitive
individuals may experience slight irritation.
The detonation noise associated with the
deployment of one or more airbags may result
in a slight loss of hearing for a short time.

93
Driving
6N.Neutral
D. Drive (automatic operation)
S. Sport programme
T. Snow
programme
1...6. Gear engaged during manual operation
-. Instruction not processed in manual
operation
Foot on the brake
► Depress the brake pedal when this warning lamp is displayed on the
instrument panel (e.g. when starting the engine).
Starting the vehicle
► With your foot on the brake pedal, select position P or N.► Start the engine.If the conditions are not met, you will hear an
audible signal, accompanied by the display of a
message.
► With the engine running, press the brake pedal.
► Release the parking brake, unless it is programmed to automatic mode.► Select position R, D or M.► Gradually release the brake pedal.The vehicle moves off immediately.
If position N is selected inadvertently
while driving, allow the engine to return
to idle, then select position D to accelerate.
When the engine is running at idle with
the brakes released, if position R, D or M
is selected, the vehicle moves even without
the accelerator being pressed.
Never leave children unattended in the
vehicle when the engine is running.
When carrying out maintenance with the
engine running, apply the parking brake and
select position P.
Automatic operation
► Select position D for automatic changing of
the six gears.
The gearbox then operates in auto-adaptive
mode, without any intervention on the part of the
driver. It continuously selects the most suitable
gear according to the driving style, the road
profile and the load in the vehicle.
For maximum acceleration without touching the
selector, press the accelerator fully down (kick-
down). The gearbox changes down automatically
or holds the gear selected until the maximum
engine speed is reached.
When braking, the gearbox changes down
automatically to provide effective engine braking.
If you release the accelerator sharply, the
gearbox will not shift to a higher gear for safety
reasons.
Never select position N while the vehicle
is moving.
Never select positions P or R unless the
vehicle is completely stationary.
"Sport" and "Snow" programmes
These two special programmes supplement the
automatic operation in specific conditions of use.
"Sport"
► Press this button, once the engine has started.
"S" appears on the instrument panel.
The gearbox automatically favours a dynamic
style of driving.
"Snow"
► Press this button, once the engine has started.
"T" appears on the instrument panel.
The gearbox adapts to driving on slippery roads.
This programme improves starting and traction
when grip is poor.
Return to automatic operation
► At any time, press the selected button ("S or
"T") again to quit the activated programme and
return to auto-adaptive mode.
Manual operation
To limit fuel consumption during an extended standstill with the engine
running (for example, in a traffic jam), set the
gear selector to N and apply the parking
brake.
► Selecting position M enables sequential
shifting between the six gears.
► Push backwards to shift up a gear .

99
Driving
6the whole manoeuvre, in particular using the
mirrors.


Driving aids camera
This camera and its associated functions
may be impaired or not work if the windscreen
area in front of the camera is dirty, misty,
frosty, covered with snow, damaged or
masked by a sticker.
In humid and cold weather, demist the
windscreen regularly.
Poor visibility (inadequate street lighting,
heavy rain, thick fog, snowfall), dazzle
(headlamps of an oncoming vehicle, low sun,
reflections on a damp road, leaving a tunnel,
alternating shade and light) can also impair
detection performance.
In the event of a windscreen replacement,
contact a CITROËN dealer or a qualified
workshop to recalibrate the camera;
otherwise, the operation of the associated
driving aids may be disrupted.
Other cameras
The images from the camera(s)
displayed on the touch screen or on the
instrument panel may be distorted by the
relief.
In the presence of areas in shade, or in
conditions of bright sunlight or inadequate
lighting, the image may be darkened and with
lower contrast.
Obstacles may appear further away than they
actually are.
Sensors
The operation of the sensors as well as
the associated functions may be disturbed
by sound interference such as that emitted
by noisy vehicles and machinery (e.g. lorries,
pneumatic drills), by the accumulation of
snow or dead leaves on the road or in the
event of damaged bumpers and mirrors.
When reverse gear is engaged, an audible
signal (long beep) indicates that the sensors
may be dirty.
A front or rear impact to the vehicle can
upset the sensors’ settings, which is not
always detected by the system: distance
measurements may be distorted.
The sensors do not systematically detect
obstacles that are too low (pavements, studs)
or too thin (trees, posts, wire fences).
Certain obstacles located in the sensors’ blind
spots may not be detected or may no longer
be detected during the manoeuvre.
Certain materials (fabrics) absorb sound
waves: pedestrians may not be detected.
Maintenance
Clean the bumpers and door mirrors and
the field of vision of the cameras regularly.
When washing your vehicle at high pressure,
direct the spray from at least 30 cm away from the sensors and cameras.
Mats
The use of mats not approved by
CITROËN may interfere with the operation of
the speed limiter or cruise control.
To avoid any risk of jamming the pedals:
– Ensure that the mat is secured correctly .– Never fit one mat on top of another.
Units of speed
Ensure that the units of speed displayed
in the instrument panel (mph or km/h) are
those for the country you are driving in.
If this is not the case, when the vehicle is
stationary, set the display to the required
units of speed so that it complies with what is
authorised locally.
In case of doubt, contact a CITROËN dealer
or a qualified workshop.
Head-up display
System which projects various information onto a
smoked blade in the driver's field of vision so that
they do not have to take their eyes off the road.

prefers

Compatibility of fuels
Petrol fuels conforming to the EN228 standard
containing up to 5% and 10% ethanol
respectively.

Diesel fuels conforming to the EN590, EN16734
and EN16709 standards and containing up to
7%, 10%, 20% and 30% fatty acid methyl ester
respectively. The use of B20 or B30 fuels, even
occasionally, imposes special maintenance
conditions referred to as "Arduous conditions".

Paraffinic Diesel fuel conforming to the EN15940
standard.
The use of any other type of (bio) fuel (vegetable or animal oils, pure or diluted,
domestic fuel, etc.) is strictly prohibited (risk
of damage to the engine and fuel system).
The only fuel additives authorised for use are those that meet the B715001 (petrol)
or B715000 (Diesel) standards.
Diesel at low temperature
At temperatures below 0 °C (+32 °F), the formation of paraffins in summer-type Diesel
WITH TOTAL QUARTZ LUBRICANTS
FILL UP WITH
CONFIDENCE
For more than 50 years, TOTAL and CITROËN
have shared common values: excellence, creativity
and technological innovation.
It is in this same spirit that TOTAL has developed
a range of TOTAL QUARTZ lubricants adapted
to CITROËN engines, making them ever more

123
Practical information
7Compatibility of fuels
Petrol fuels conforming to the EN228 standard
containing up to 5% and 10% ethanol
respectively.

Diesel fuels conforming to the EN590, EN16734
and EN16709 standards and containing up to
7%, 10%, 20% and 30% fatty acid methyl ester
respectively. The use of B20 or B30 fuels, even
occasionally, imposes special maintenance
conditions referred to as "Arduous conditions".

Paraffinic Diesel fuel conforming to the EN15940
standard.
The use of any other type of (bio) fuel (vegetable or animal oils, pure or diluted,
domestic fuel, etc.) is strictly prohibited (risk
of damage to the engine and fuel system).
The only fuel additives authorised for use are those that meet the B715001 (petrol)
or B715000 (Diesel) standards.
Diesel at low temperature
At temperatures below 0 °C (+32 °F), the formation of paraffins in summer-type Diesel fuels could prevent the engine from operating
correctly. In these temperature conditions, use
winter-type Diesel fuel and keep the fuel tank
more than 50 % full.At temperatures below -15 °C (+5 °F) to avoid problems starting, it is best to park the vehicle
under shelter (heated garage).
Travelling abroad
Certain fuels could damage your vehicle’s
engine.
In certain countries, the use of a particular
fuel may be required (specific octane rating,
specific trade name, etc.) to ensure correct
operation of the engine.
For all additional information, consult a dealer.
Refuelling
Fuel tank capacity: approximately 45 litres.
Reserve level: approximately 5 litres.
Low fuel level
/2
1 1When the low fuel level is reached, one of these warning lamps comes
on on the instrument panel, accompanied by an
onscreen message and an audible signal. When
it first comes on, about 5 litres of fuel remain.
Until sufficient fuel is added, this warning lamp
appears every time the ignition is switched on,
accompanied by an onscreen message and
an audible signal. When driving, this message
and audible signal are repeated with increasing
frequency as the fuel level drops towards 0.
You must refuel as soon as possible to avoid
running out of fuel.
For more information on Running out of fuel
(Diesel), refer to the corresponding section.
Stop & Start
Never refuel with the engine in STOP
mode; you must switch off the ignition.
Refuelling
Additions of fuel must be of at least 5 litres, in
order to be registered by the fuel gauge.
Opening the filler cap may create a noise caused
by an inrush of air. This vacuum is entirely
normal, resulting from the sealing of the fuel
system.
To refuel in complete safety:
► You must switch off the engine.

128
Practical information
► Refit protective plug 2 to carrier 1.► Carefully stow the towball in its bag away from knocks and dirt.
Maintenance
Correct operation is only possible if the towball
and its carrier are kept clean.
Before cleaning the vehicle with a high-pressure
jet wash, the towball must be removed and the
protective plug fitted to the carrier.
Apply the label provided to a clearly visible area, close to the carrier or in the
boot.
Go to a CITROËN dealer or a qualified
workshop for any work on the towbar system.
Towing device
Load distribution► Distribute the load in the trailer so that the heaviest items are as close as possible to the
axle, and the nose weight approaches the
maximum permitted without exceeding it.
Air density decreases with altitude, thus reducing
engine performance. The maximum load which
can be towed must be reduced by 10% per
1,000 metres of altitude.
Use towing devices and their genuine
wiring harnesses approved by CITROËN.
It is recommended that the installation be
performed by a CITROËN dealer or a
qualified workshop.
If not fitted by a CITROËN dealer, it
must still be fitted in accordance with the
manufacturer's instructions.
Certain driving or manoeuvring aid functions
are automatically deactivated if an approved
towing system is used.
Observe the maximum authorised
towable weight, indicated on the vehicle's
registration certificate, the manufacturer's
label as well as in the Technical data section
of this guide.
Complying with the maximum authorised
nose weight (towball) also includes the
use of accessories (bicycle carriers, tow
boxes, etc.).
Observe the legislation in force in the
country where you are driving.
Load reduction mode
System which manages the use of certain
functions according to the level of charge
remaining in the battery.
When the vehicle is being driven, the load
reduction function temporarily deactivates certain
functions, such as air conditioning, heated rear
screen, etc.
The deactivated functions are reactivated
automatically as soon as conditions permit.
Energy economy mode
This system manages the duration of use of
certain functions, in order to conserve a sufficient
level of charge in the battery with the ignition off.
After switching off the engine, you can still
use functions such as the audio and telematic
system, the wipers and the dipped beam
headlamps or courtesy lamps, for a combined
duration of approximately 40 minutes.
Switching to this mode
A message appears in the instrument panel
screen indicating that the vehicle has switched to
economy mode and the active functions are put
on standby.
If a telephone call is being made at this
time, it will be maintained for around 10
minutes with the Bluetooth hands-free system
of your audio system.
Exiting the mode
These functions are automatically reactivated the
next time the vehicle is used.
To restore the use of these functions
immediately, start the engine and let it run:
– For less than 10 minutes, to use the equipment for approximately 5 minutes.
– For more than 10 minutes, to use the equipment for approximately 30 minutes.
Let the engine run for the specified duration to
ensure that the battery charge is sufficient.
To recharge the battery, avoid repeatedly or
continuously restarting the engine.
A flat battery prevents the engine from
starting.
For more information on the
12 V battery,
refer to the corresponding section.
Roof bars
For safety reasons and to avoid
damaging the roof, it is essential to use
the transverse bars approved for your vehicle.
Observe the fitting instructions and the
conditions of use in the guide supplied
with the roof bars.