CITROEN C3 AIRCROSS 2023 Owners Manual

11 9
Driving
6– After modifying one or both bumpers
(added protection).
–

If the sensors have been repainted other
than by the CITROËN dealer network.
–


With sensors not approved for the vehicle.
Malfunctions
If the parking sensor malfunction occurs
during use, indicated by this warning lamp
coming on, it causes the function to deactivate.
Contact a CITROËN dealer or a qualified
workshop.
In the event of a power steering
malfunction, this warning lamp is
displayed on the instrument panel, accompanied
by a warning message.
You must stop the vehicle.
Stop as soon as it is safe to do so and
switch off the ignition.
Contact a CITROËN dealer or a qualified
workshop.

prefers

Compatibility of fuels
Petrol fuels conforming to the EN228 standard
containing up to 5% and 10% ethanol
respectively.

Diesel fuels conforming to the EN590, EN16734
and EN16709 standards and containing up to
7%, 10%, 20% and 30% fatty acid methyl ester
respectively. The use of B20 or B30 fuels, even
occasionally, imposes special maintenance
conditions referred to as "Arduous conditions".

Paraffinic Diesel fuel conforming to the EN15940
standard.
The use of any other type of (bio)fuel (e.g. pure or diluted vegetable or animal
oils, domestic fuel) is strictly prohibited - risk
of damaging the engine and fuel system!
The only fuel additives authorised for use are those that meet the B715001 (petrol)
or B715000 (Diesel) standards.
Diesel at low temperature
At temperatures below 0 °C (+32 °F), the
formation of paraffins in summer-type Diesel
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121
Practical information
7Compatibility of fuels
Petrol fuels conforming to the EN228 standard
containing up to 5% and 10% ethanol
respectively.

Diesel fuels conforming to the EN590, EN16734
and EN16709 standards and containing up to
7%, 10%, 20% and 30% fatty acid methyl ester
respectively. The use of B20 or B30 fuels, even
occasionally, imposes special maintenance
conditions referred to as "Arduous conditions".

Paraffinic Diesel fuel conforming to the EN15940
standard.
The use of any other type of (bio)fuel (e.g. pure or diluted vegetable or animal
oils, domestic fuel) is strictly prohibited - risk
of damaging the engine and fuel system!
The only fuel additives authorised for use are those that meet the B715001 (petrol)
or B715000 (Diesel) standards.
Diesel at low temperature
At temperatures below 0 °C (+32 °F), the
formation of paraffins in summer-type Diesel fuels could prevent the engine from operating
correctly
. In these temperature conditions, use
winter-type Diesel fuel and keep the fuel tank
more than 50 % full.
At temperatures below -15 °C (+5 °F) to avoid
problems starting, it is best to park the vehicle
under shelter (heated garage).
Travelling abroad
Certain fuels could damage your vehicle’s
engine.
In certain countries, the use of a particular
fuel may be required (specific octane rating,
specific trade name, etc.) to ensure correct
operation of the engine.
For all additional information, consult a dealer.
Refuelling
Fuel tank capacity: approximately 45 litres.
Reserve level: approximately 5 litres.
Low fuel level
/2
1 1When the low fuel level is reached,
one of these warning lamps lights
up on the instrument panel, accompanied by the
display of a message and an audible signal.
When it first comes on, about 5 litres of fuel
remain.
Until sufficient fuel is added, this warning lamp
appears every time the ignition is switched on,
accompanied by the message and the audible
signal. When driving, this message and audible
signal are repeated with increasing frequency as
the fuel level drops towards 0.
You must refuel as soon as possible to avoid
running out of fuel.
For more information on Running out of fuel
(Diesel), refer to the corresponding section.
A small arrow by the warning lamp indicates which side of the vehicle the
fuel filler flap is located on.
Stop & Start
Never refuel with the engine in STOP
mode; you must switch off the ignition.
Refuelling
When refuelling, at least 5 litres must be added
in order to be registered by the fuel gauge.
Opening the filler cap may create a noise caused
by an inrush of air. This vacuum is normal,
caused by the sealing of the fuel system.
To refuel in complete safety:
►

Always switch off the engine.

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Practical information

► With the vehicle unlocked, press the rear-
central part of the filler flap to open it.
►

T
ake care to select the pump that delivers the
correct fuel type for your vehicle's engine (see a
reminder label on the inside of the filler flap).
►

T
urn the filler cap to the left, remove it and
place it on its support (on the filler
flap).


► Insert the filler nozzle and push it in as far as
possible before starting to refuel (to minimise the
risk of splashing).
Do not continue after the nozzle’s third cut-
out. Doing so may cause malfunctions.
►

Put the filler cap back in place and turn it to
the right.
►


Close the fuel filler flap.
If you have put in the wrong fuel for the
vehicle, you must have the fuel tank
drained and filled with the correct fuel before
starting the engine.
The vehicle is fitted with a catalytic converter,
which helps to reduce the level of harmful
emissions in the exhaust gases.
For petrol engines, you must use unleaded
fuel.
The filler neck is narrower, admitting unleaded
petrol nozzles only.
Fuel cut-off
Your vehicle is equipped with a safety device
which cuts off the fuel supply in the event of a
collision.
Misfuel prevention (Diesel)
(Depending on country of sale.)
This mechanical device prevents filling the tank
of a Diesel vehicle with petrol.
Located in the filler neck, the misfuel prevention
device is visible when the filler cap is removed.
Operation

When a petrol filler nozzle is introduced into the
fuel filler neck of a Diesel vehicle, it comes into
contact with the flap. The system remains closed
and prevents filling.
Do not persist but introduce a Diesel type
filler nozzle.
The misfuel prevention device does not prevent filling with a jerrycan, regardless
of the fuel type.
Travelling abroad
As Diesel fuel pump nozzles may be
different in other countries, the presence
of the misfuel prevention device may make
refuelling impossible.
Before travelling abroad, it is advisable to
check with a CITROËN dealer if the vehicle is
suitable for the distribution equipment of the
countries visited.
Snow chains
In wintry conditions, snow chains improve
traction as well as the behaviour of the vehicle
when braking.
Snow chains must be fitted only to the
front wheels. They must never be fitted to
"space-saver" type spare wheels.
Observe the legislation in force in your
country relating to the use of snow
chains and maximum authorised speeds.
Use only the chains designed to be fitted to the
type of wheel fitted to the vehicle: Original tyre size Chain types195/65 R15 Maximum 9 mm link
195/60 R16
205/60 R16 Cannot be fitted with chains
215/50 R17
For more information on snow chains, contact a
CITROËN dealer or a qualified workshop.
Installation tips
► To fit the snow chains during a journey, stop
the vehicle on a flat surface at the side of the
road.
► Apply the parking brake and position any
wheel chocks under the wheels to prevent
movement of the vehicle.

123
Practical information
7Snow chains
In wintry conditions, snow chains improve
traction as well as the behaviour of the vehicle
when braking.
Snow chains must be fitted only to the
front wheels. They must never be fitted to
"space-saver" type spare wheels.
Observe the legislation in force in your
country relating to the use of snow
chains and maximum authorised speeds.
Use only the chains designed to be fitted to the
type of wheel fitted to the vehicle:
Original tyre size Chain types 195/65 R15 Maximum 9 mm link
195/60 R16
205/60 R16 Cannot be fitted with chains
215/50 R17
For more information on snow chains, contact a
CITROËN dealer or a qualified workshop.
Installation tips
► To fit the snow chains during a journey, stop
the vehicle on a flat surface at the side of the
road.
►

Apply the parking brake and position any
wheel chocks under the wheels to prevent
movement of the vehicle.
► Fit the snow chains following the instructions
provided by the manufacturer .
►

Move off gently and drive for a few moments,
without exceeding 31

mph (50 km/h).
►

Stop the vehicle and check that the snow
chains are correctly tightened.
It is strongly recommended that you
practise fitting the snow chains on a level
and dry surface before setting off.
Avoid driving with snow chains on roads that have been cleared of snow to avoid
damaging the vehicle's tyres and the road
surface. If the vehicle is fitted with alloy
wheels, check that no part of the chain or its
fixings is in contact with the wheel rim.
Towing device with quickly detachable towball
Presentation
No tools are required to install or remove this
genuine towing device.


1. Carrier
2. Protective plug
3. Connection socket
4. Safety eye
5. Detachable towball
6. Locking/unlocking wheel
7. Security key lock
8. Label to note the key references

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Practical information
A. Locked position (green mark opposite the white mark); the wheel is in contact with the
towball (no gap).
B. Unlocked position (red mark opposite the white mark); the wheel is no longer in contact
with the towball (gap of around 5
mm).
Affix the enclosed label in a clearly visible location, close to the carrier or in the
boot.
Trailers with LED lamps are not compatible with the wiring harness of this
device.
To ensure complete safety while driving with a Towing device , refer to the
corresponding section.
Before each use
Verify that the towball is correctly fitted,
checking the follow points:
–

The green mark on the wheel is aligned
with the white mark on the towball.
–


The wheel is in contact with the towball
(position A

).
–

The security key lock is closed and the
key removed; the wheel can no longer be
operated.
–


The towball must not be able to move in
its carrier; test by attempting to shake it with
your hand.
If the towball is not locked, the trailer can
become detached - risk of an accident!
During use
Never release the locking system with a
trailer or load carrier on the towball.
Never exceed the maximum authorised
weight for the vehicle - the Gross Train
Weight or GTW.
Always comply with the maximum authorised
load on the towing device: if it is exceeded,
this device may become detached from the
vehicle - risk of an accident!
Before driving, check the headlamp height
adjustment and check that the lamps on the
trailer operate correctly.
For more information on Headlamp height
adjustment, refer to the corresponding
section.
After use
When travelling without a trailer or
load carrier, remove the towball and fit the
protective plug into the carrier, to provide
clear visibility of the number plate and/or its
lighting.
Fitting the towball

► Below the rear bumper , remove the protective
plug 2 from the carrier 1.


► Insert the end of the towball 5 into the carrier
1 and push it upwards; it will lock into position
automatically.

125
Practical information
7

► The wheel 6 rotates a quarter turn anti-
clockwise; take care to keep your hands clear!


► Check that the mechanism has correctly
locked into place and that the green mark on
the wheel is aligned with the white mark on the
towball (position A
).
►

Close the lock 7

using the key.
►

Remove the key
. The key cannot be removed
while the lock is open.
►

Clip the cap onto the lock.

► Remove the protective cover from the
towball.
►

Attach the trailer to the towball.
►


Attach the cable on the trailer to the safety
eye

4 on the carrier.
►

T
ilt the connection socket 3 to put it in
position.
►

Insert the trailer plug and rotate it by a
quarter turn to connect it to the connection
socket

3 on the carrier.
Removing the towball

► Grasp the trailer's plug, perform a quarter
turn and pull to disconnect it from the connection
socket
3 on the carrier.
►

T
ilt the connection socket 3 to the left to stow
it away.
►

Detach the trailer's safety cable from the
safety eye

4 on the carrier.
►

Unhitch the trailer from the towball.
►


Replace the protective cover over the towball.

► Remove the cap from the lock.
► Insert the key into the lock 7.

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Practical information
► Open the lock using the key.
► Hold the towball 5
firmly in one hand; using
the other hand, pull and turn the wheel 6 fully in
a clockwise direction until it stops; do not release
the wheel.


► Extract the towball from the base of its
carrier 1.
►

Release the wheel; it automatically locks
in the unlocked position and the red mark on
the wheel is in line with the white mark on the
towball (position B

).


► Replace the protective plug 2 into the
carrier 1.
►

Stow the towball in its bag to protect it from
knocks and dirt.
Maintenance
Correct operation is only possible if the towball
and its carrier are kept clean.
Before cleaning the vehicle with a high-pressure
jet wash, the towball must be removed and the
protective plug fitted to the carrier.
Work on the towing device
Contact a CITROËN dealer or a qualified
workshop.
Towing device
Load distribution
► Distribute the load in the trailer so that the
heaviest items are as close as possible to the
axle, and the nose weight approaches the
maximum permitted without exceeding it.
Air density decreases with altitude, thus reducing
engine performance. The maximum towable load
must be reduced by 10% per 1,000
metres of
altitude.
Use genuine towing devices and wiring
harnesses approved by CITROËN. We
recommend having them fitted by a CITROËN
dealer or a qualified workshop.
If not fitted by a CITROËN dealer, they must
still be fitted in accordance with the vehicle
manufacturer's instructions.
Certain driving or manoeuvring aid functions
are automatically deactivated while an
approved towing system is in use.
For more information about driving with a
towing device fitted to a trailer and associated
with the Trailer stability assist, refer to the
corresponding section.
Comply with the maximum authorised
towable weight, as indicated on your
vehicle's registration certificate, on the
manufacturer's label and in the Technical
data section of this guide.
If using accessories attached to the
towing device (e.g. bicycle carriers, tow
boxes):
–

Comply with the maximum authorised nose
weight.
– Do not transport more than 4 conventional
bicycles or 2 electric bicycles.
When loading bicycles onto a bicycle carrier
on a towball, be sure to place the heaviest
bicycles as close as possible to the vehicle.
Observe the legislation in force in the
country where you are driving.
Load reduction mode
This system manages the use of certain
functions according to the level of charge
remaining in the battery.
When the vehicle is being driven, the load
reduction function temporarily deactivates certain
functions, such as the air conditioning and the
heated rear screen.
The deactivated functions are reactivated
automatically as soon as conditions permit.
Energy economy mode
This system manages the duration of use of
certain functions, in order to conserve a sufficient
level of charge in the battery with the ignition off.
After switching off the engine and for a maximum
cumulative period of around 30 minutes, you can
continue to use functions such as the audio and
telematics system, dipped beam headlamps or
courtesy lamps.

127
Practical information
7– Do not transport more than 4 conventional
bicycles or 2 electric bicycles.
When loading bicycles onto a bicycle carrier
on a towball, be sure to place the heaviest
bicycles as close as possible to the vehicle.
Observe the legislation in force in the
country where you are driving.
Load reduction mode
This system manages the use of certain
functions according to the level of charge
remaining in the battery.
When the vehicle is being driven, the load
reduction function temporarily deactivates certain
functions, such as the air conditioning and the
heated rear screen.
The deactivated functions are reactivated
automatically as soon as conditions permit.
Energy economy mode
This system manages the duration of use of
certain functions, in order to conserve a sufficient
level of charge in the battery with the ignition off.
After switching off the engine and for a maximum
cumulative period of around 30 minutes, you can
continue to use functions such as the audio and
telematics system, dipped beam headlamps or
courtesy lamps.
Selecting the mode
A confirmation message is displayed when
energy economy mode is entered, and the active
functions are placed on standby.
If a telephone call is in progress at the
time, it will be maintained for around 10
minutes via the audio system’s hands-free
system.
Exiting the mode
These functions are automatically reactivated the
next time the vehicle is used.
To restore the use of these functions
immediately, start the engine and let it run:
–

For less than 10 minutes, to use the
equipment for approximately 5 minutes.
–


For more than 10 minutes, to use the
equipment for approximately 30 minutes.
Let the engine run for the specified duration to
ensure that the battery charge is sufficient.
T

o recharge the battery, avoid repeatedly or
continuously restarting the engine.
A flat battery prevents the engine from starting.
For more information on the 12
V battery,
refer to the corresponding section.
Roof bars
As a safety measure and to avoid damaging the roof, it is essential to use
transverse roof bars approved for your
vehicle.
Observe the instructions on fitting and use
contained in the guide supplied with the roof
bars.
Fitting directly to the roof

You must only attach the transverse bars to
the four fixing points located on the roof frame.
These points are concealed by the vehicle doors
when the doors are closed.
The roof bar fixings have a stud which must be
inserted into the opening of each fixing point.

128
Practical information
Fitting on longitudinal bars

The transverse bars must be fixed at the
markings located on the longitudinal bars.
Sunroof
Check that the load does not pass below
the roof bars so that it does not impede the
movements of the sunroof - risk of major
damage!
Recommendations
Distribute the load uniformly, taking care
to avoid overloading one of the sides.
Arrange the heaviest part of the load as close
as possible to the roof.
Secure the load firmly.
Drive gently: the vehicle will be more
susceptible to the effects of side winds and its
stability may be affected.
Regularly check the security and tight
fastening of the roof bars, at least before each
trip.
Remove the roof bars once they are no longer
needed.
Maximum load distributed over the roof
bars, for a loading height not exceeding
40

cm:
–

without longitudinal bars: 50 kg

.
–

with longitudinal bars: 45 kg

.
As this value may change, please verify the
maximum load quoted in the guide supplied
with the roof bars.
If the height exceeds 40 cm, adapt the speed
of the vehicle to the profile of the road to
avoid damaging the roof bars and the fixings
on the vehicle.
Be sure to refer to national legislation in order
to comply with the regulations for transporting
objects that are longer than the vehicle.
Bonnet
Stop & Start
Before doing anything under the bonnet,
you must switch off the ignition to avoid any
risk of the engine restarting automatically.
Take care with objects or clothing that could
be caught in the blades of the cooling fan
or in certain moving components - risk of
strangulation and serious injury!
The location of the interior bonnet release lever prevents the bonnet being
opened when the left-hand front door is
closed.
When the engine is hot, handle the
exterior safety catch and the bonnet stay
with care (risk of burns), using the protected
area.
When the bonnet is open, take care not to
damage the safety catch.
Do not open the bonnet under very windy
conditions.
Cooling of the engine when stopped
The engine cooling fan may start after
the engine has been switched off.
Take care with objects or clothing that
could be caught in the blades of the fan!
Opening



► Open the left-hand front door .