check engine CITROEN C4 2020 User Guide

54
Ease of use and comfort
Checking operation
The state of the indicator lamp allows the
operation of the charger to be monitored.
State of the
indicator lampMeaning
Off Engine switched off.
No compatible devices
detected.
Charging complete.
Fixed green Compatible portable device detected.
Charging.
Flashing orange Foreign object detected in the charging zone.
Portable device not well
centred in the charging
zone.
Fixed orange Malfunction of the portable device's battery
meter.
Device battery
temperature too high.
Charger malfunction.


If the indicator lamp is fixed orange:
– remove the device, then place it back in the
centre of the charging zone.
or –

remove the device and try again in a quarter
of an hour
.
If the problem persists, have the system checked
by a CITROËN dealer or a qualified workshop.
CITROËN Hi-Fi system
(Depending on version)

The vehicle is equipped with a high-fidelity
acoustic system.
8 speakers offer the pleasure of pure and
detailed sound inside the vehicle:
–

2 tweeters and 2 woofers in the front
–


2 full range speakers in the rear
–


1 speaker in the central area of the dashboard
–


1 subwoofer under the trunk carpet
Mats
Fitting

When fitting it on the driver's side, only use
the mountings present on the carpet (a "click"
indicates proper locking).
The other mats are simply laid over the carpet.
Removing/refitting
► To remove it on the driver's side, move the
seat backwards and unclip the fasteners.
►
T
o refit it, position the mat and secure it by
pressing down.
►

Check that the mat is secured correctly
.
To avoid any risk of jamming the pedals:– Only use mats which are suited to the
fixings already present in the vehicle; these
fixings must be used.
–

Never fit one mat on top of another
.
The use of mats not approved by CITROËN
may interfere with access to the pedals and
hinder the operation of the cruise control/
speed limiter.

70
Safety
automatic post collision braking is not available,
as it can occur in destructive accidents or in
other specific accident scenarios.
It is possible to override the automatic braking by
pressing the brake pedal or accelerator pedal.
Operating conditions
The system operates, if the following conditions
are met:
–
Airbags or pyrotechnic seat belt pretensioners
have been deployed by the collision.
–


Braking systems and electric functions remain
continuously operational during and after
collision.
–


Driver has not depressed the brake or
accelerator pedal.
Malfunction
In the event of a
malfunction, one of these
warning lamps will come on fixed on the
instrument panel, accompanied by the Service
warning lamp, the display of a message and an
audible signal.
Have it checked by a CITROËN dealer or a
qualified workshop.
Emergency braking
assistance (EBA)
This system reduces the emergency stopping
distance, by optimising the braking pressure. It is triggered in relation to the speed at which
the brake pedal is depressed. The effect of this
is a reduction in the resistance of the pedal and
an increase in braking efficiency.
Anti-slip regulation (ASR)
/ Dynamic stability control
(DSC)
Anti-slip regulation (or traction control) optimises
traction by using engine braking and by applying
the brakes on the driving wheels to avoid one
or more wheels spinning. It also enhances the
vehicle's directional stability.
If there is a difference between the vehicle’s
trajectory and the path desired by the driver, the
dynamic stability control system automatically
uses engine braking and the brakes on one or
more wheels to return the vehicle to the desired
path, within the limits of the laws of physics.
These systems are activated automatically every
time the vehicle is started.
These systems are activated in the event of a problem with grip or trajectory
(confirmed by this warning lamp flashing on the
instrument panel).
Deactivation/Reactivation
In exceptional conditions (starting a vehicle
which is bogged down, stuck in snow, on soft
ground, etc.), it may be advisable to deactivate
the ASR system, so that the wheels can turn
freely and regain grip.
Reactivate the system as soon as the level of
grip permits.
This function is set via theDriving/Vehicle touch screen menu.
Deactivation is confirmed by the lighting
of this indicator lamp on the instrument
panel and the display of a message.
The ASR system is reactivated automatically
every time the ignition is switched off, or at
speeds over 31 mph (50
km/h).
Reactivation is manual below 31 mph (50 km/h).
Malfunction
In the event of a malfunction, this warning
lamp comes on on the instrument panel,
accompanied by the display of a message and
an audible signal.
Have it checked by a CITROËN dealer or a
qualified workshop.
ASR/DSC
These systems enhance safety during
normal driving, but should not encourage
the driver to take extra risks or drive at high
speed.
It is in conditions of reduced grip (rain, snow,
ice) that the risk of loss of grip increases. It
is therefore important for your safety to keep
these systems activated in all conditions, and
particularly in difficult conditions.
Correct operation of these systems depends
on compliance with the manufacturer's
recommendations relating to the wheels

84
Driving
Driving recommendations
► Observe the driving regulations and remain
vigilant whatever the traffic conditions.
►

Monitor your environment and keep your
hands on the wheel to be able to react to
anything that may happen any time.
►


Drive smoothly
, anticipate the need for
braking and maintain a longer safety distance,
especially in bad weather.
►

Stop the vehicle before performing operations
that require sustained attention (e.g.

settings).
►

During long trips, take a break every 2 hours.
Important!
Never leave the engine running in a
closed space without sufficient
ventilation. Internal combustion engines emit
toxic exhaust gases such as carbon
monoxide. Danger of poisoning and death!
In very severe wintry conditions
(temperature below -23°C), let the engine
run for 4 minutes before moving off, to ensure
the correct operation and durability of the
mechanical components of your vehicle
(engine and gearbox).
Never drive with the parking brake
applied . Risk of overheating and
damaging the braking system!
Never park the vehicle and never
leave the engine running on a
flammable surface (e.g.
dry grass, dead
leaves).The vehicle exhaust system is very
hot, even several minutes after the engine
stops. Risk of fire!
Never drive on surfaces covered with
vegetation (e.g. tall grass,
accumulated dead leaves, crops, debris)
such as a field, a country lane overgrown
with bushes or a grassy verge.
This vegetation could come into contact with
the vehicle's exhaust system
or other systems
which are very hot. Risk of fire!
Make sure you do not leave any item in
the passenger compartment which could
act like a magnifying glass under the effect of
the sun's rays and cause a fire. Risk of fire or
damage to interior surfaces!
Never leave the vehicle unattended,
with the engine running . If you have to
leave your vehicle with the engine running,
apply the parking brake and put the gearbox
into neutral or position N or P (depending on
the type of gearbox).
Never leave children inside the vehicle
unsupervised.
On flooded roads
We strongly advise against driving on flooded
roads, as this could cause serious damage to the
engine or gearbox, as well as to your vehicle's
electrical systems.


If the vehicle absolutely must drive through a
flooded section of road:
►

Check that the depth of the water does not
exceed 15

cm, taking account of waves that
might be generated by other users.
►

Deactivate the Stop & Start function.
►


Drive as slowly as possible without stalling. In
all cases, do not exceed 6 mph (10

km/h).
►

Do not stop and do not switch off the engine.
On leaving the flooded road, as soon as safety
conditions allow

, make several light brake
applications to dry the brake discs and pads.
If in doubt about the state of your vehicle,
contact a CITROËN dealer or a qualified
workshop.

85
Driving
6Noise (Electric)
On the outside
Due to the vehicle’s quiet operation when
driving, the driver must pay particular attention.
When manoeuvring, the driver must always
check the vehicle's immediate surroundings.
At speeds of up to 19 mph (30 km/h), the
pedestrian horn warns other road users of the
vehicle’s presence.
Cooling the traction battery
The cooling fan comes on during
charging to cool the on-board charger and the
traction battery.
On the inside
During use, you may hear certain perfectly
normal noises specific to electric vehicles, such
as:
–

T
raction battery relay when starting.
–

V
acuum pump when braking.
–

V
ehicle tyres or aerodynamics when driving.
–

Jolting and knocking noise during hill starts.
Towing
Driving with a trailer places greater
demands on the towing vehicle and
particular care must be taken.
Do not exceed the maximum towable
weights.
At altitude: reduce the maximum load by
10% per 1,000 metres of altitude; the lower
air density at high altitudes decreases engine
performance.
New vehicle: do not tow a trailer until the
vehicle has driven at least 620 miles
(1,000 kilometres).
If the outside temperature is high, let the
engine idle for 1 to 2 minutes after the
vehicle comes to a stop, to help it to cool.
Before setting off
Nose weight
► Distribute the load in the trailer so that the
heaviest items are as close as possible to the
axle and the nose weight (at the point where it
joins your vehicle) approaches the maximum
permitted without exceeding it.
Tyres
► Check the tyre pressures of the towing
vehicle and of the trailer , observing the
recommended pressures.
Lighting
► Check the electrical signalling on the trailer
and the headlamp beam height of your vehicle.
If a genuine CITROËN towing device is
used, the rear parking sensors will be
deactivated automatically to avoid the audible
signal.
When driving
Cooling
Towing a trailer uphill causes the coolant
temperature to increase. The maximum towable
load depends on the gradient and the exterior
temperature. The fan’s cooling capacity does not
increase with engine speed.
►

Reduce speed and lower the engine speed to
limit the amount of heating produced.
►


Pay constant attention to the coolant
temperature.
If this warning lamp and the STOP
warning lamp come on, stop the
vehicle and switch off the engine as soon as
possible.
Brakes
Using the engine brake is recommended to limit
the overheating of the brakes. Braking distances
are increased when towing a trailer.
Side wind
Bear in mind that the vehicle will be more
susceptible to wind when towing.

87
Driving
6Switching off the engine
► Immobilise the vehicle.
► With the engine at idle, turn the key to
position 1
.
►

Remove the key from the ignition switch.
►


T
o lock the steering column, turn the steering
wheel until it locks.
To facilitate unlocking of the steering column, it is recommended that the
wheels be returned to the straight ahead
position before switching off the engine.
Never switch off the ignition before the
complete immobilisation of the vehicle.
With the engine off, the braking and steering
assistance systems are also cut off - risk of
loss of control of the vehicle!
Check that the parking brake is correctly
applied, particularly on sloping ground.
When leaving the vehicle, keep the key in
your possession and lock the vehicle.
Energy economy mode
After the engine has stopped (position 1. Stop),
for a maximum combined duration of 30 minutes,
you can still use functions such as the audio and
telematics system, courtesy lamps or dipped
beam headlamps.
For more information on Energy
economy mode, refer to the
corresponding section.
Key left in
When the driver's door is opened, a
message is displayed, accompanied by an
audible signal, if the key has been left in the
ignition switch in position 1.
If the key has been left in the ignition switch
in position 2, the ignition will be switched off
automatically after one hour.
To switch the ignition back on, turn the key to
position 1, then back to position 2.
Starting/switching off the
engine with Keyless Entry
and Start
The electronic key must be present in the
passenger compartment.
The electronic key is also detected in the
boot.
If the electronic key is not detected, a
message is displayed.
Move the electronic key so that the engine
can be started or switched off.
If there is still a problem, refer to the "Key
not detected - Back-up starting or Back-up
switch-off" section.
Starting

► With a manual gearbox, place the gear lever
in neutral and fully depress the clutch pedal.
►

With an
automatic gearbox, select mode P
or
N and press the brake pedal.
►

Press the "
START/STOP" button while
maintaining pressure on the pedal until the
engine starts.
Diesel engines
In negative temperatures and/or when the
engine is cold, starting takes place only after the
preheating warning lamp goes out.
If this warning lamp comes on after
pressing the " START/STOP" button:
►

Keep the pedal fully depressed and do not
press the "

START/STOP" button again until the
engine is running.
In all circumstances, if one of the starting
conditions is not met, a message is displayed.
In some circumstances, a message indicates
that it is necessary to turn the steering wheel

89
Driving
6appears in the instrument panel when closing a
door or trying to switch off the engine.
►
T
o confirm the instruction to switch off the
engine, press the " START/STOP" button for
approximately 5
seconds.
In the event of a fault with the electronic key,
contact a CITROËN dealer or a qualified
workshop.
Emergency switch-off
In case of emergency only, the engine can be
switched off without conditions (even when
driving).
►

Press the "
START/STOP" button for about
5
seconds.
In this case, the steering column locks as soon
as the vehicle stops.
Starting/Switching off the
electric motor
Starting
The drive selector must be in mode P.
► If using a remote control key , depress the
brake pedal and turn the key until it reaches
position 3 (Start).
►

If using
Keyless Entry and Start, depress the
brake pedal and briefly press the "START/STOP"
button.
►

Keep your foot on the brake pedal until the
READY

indicator lamp comes on and an audible
signal is emitted, indicating that the vehicle is
ready to drive.
►
With your foot on the brake, select mode
D
or R.
►

Release the brake pedal, then accelerate.
On starting, the instrument panel lights up and
the power indicator cursor moves to the "neutral"
position.

The steering column automatically
unlocks (you may hear a sound and feel the
steering wheel move).
Switching off
► If using a remote control key , turn the key
fully to position 1 (Stop).
►

If using Keyless Entry and Start, press the
"

START/STOP" button.
Before exiting the vehicle, check that:
–

The drive selector is in mode P

.
–
The READY indicator lamp is off.
The drive selector moves automatically
to mode P when the motor is switched off
or when the driver's door is opened.
If the driver's door is opened while the
required conditions for switching off are
not met, an audible signal is emitted,
accompanied by the display of a warning
message.
For the procedures for switching on the
ignition without starting the engine and
those for back-up starting/switching off using
the Keyless Entry and Start system, refer to
the Starting/Switching off the engine
using
Keyless Entry and Start section.
Manual parking brake
Release

► Pull the parking brake lever up slightly , press
the release button, then lower the lever fully.
/ When driving the vehicle, if this
warning lamp and the STOP
warning lamp come on, accompanied by an
audible signal and the display of a message, this
means that the parking brake is still applied or
has not been fully released.
Application
► Pull the parking brake lever up to immobilise
the vehicle.
When parking on a slope, turn the
wheels against the kerb, apply the
parking brake, engage a gear and switch off
the ignition.

90
Driving
Electric parking brake
In automatic mode, this system applies the
parking brake when the engine is switched off
and releases it when the vehicle moves off.




At any time, with the engine running:
► T o apply the parking brake, briefly pull the
control.
►

T
o release it, briefly push the control while
pressing the brake pedal.
Automatic mode is activated by default.
This automatic operation can be temporarily
deactivated.
Indicator lamp
This indicator lamp comes on both on the instrument panel and on the control to
confirm that the parking brake has been applied,
accompanied by display of the message
"Parking brake applied".
The indicator lamp goes out to confirm the
release of the parking brake, accompanied by
the display of the message " Parking brake
released ".
The indicator lamp flashes in response to a
manual request to apply or release the brake.
In the event of a battery failure, the
electric parking brake will not operate.
As a safety measure, with a manual gearbox,
if the parking brake is not applied, immobilise
the vehicle by engaging a gear.
As a safety measure, with an automatic
gearbox or drive selector, if the parking brake
is not applied, immobilise the vehicle by
placing the supplied chock against one of the
wheels.
Contact a CITROËN dealer or a qualified
workshop.


Before leaving the vehicle, check that the
parking brake is applied: the parking
brake indicator lamps on the instrument panel
and the control must be on fixed.
If the parking brake is not applied, there is an
audible signal and a message is displayed on
opening the driver's door.
Never leave a child alone inside the
vehicle, as they could release the parking
brake.
When the vehicle is parked: on a
steep slope, heavily loaded or during
towing
With a manual gearbox, turn the wheels
toward the pavement and engage a gear.
With an automatic gearbox or a drive selector,
turn the wheels toward the pavement and
select mode
P.
When towing, the vehicle is approved for
parking on slopes of up to 12%.
Manual operation
Manual release
With the ignition on or engine running:
► Press the brake pedal.
►

While maintaining pressure on the brake
pedal, briefly push the control.
If the brake pedal is not depressed, the
parking brake is not released and a
message is displayed.
Manual application
With the vehicle stationary:
► Briefly pull the control.
The control indicator lamp flashes to confirm the
application request.

91
Driving
6Automatic operation
Automatic release
First ensure that the engine is running and that
the driver's door is closed.
The electric parking brake gradually releases
automatically as the vehicle moves off.
With a manual gearbox
►
Fully depress the clutch pedal and engage
first gear or reverse.
►


Depress the accelerator pedal and release
the clutch pedal.
W

ith an automatic gearbox
►

Depress the brake pedal.
►


Select mode
D, M or R.
►

Release the brake pedal and depress the
accelerator pedal.
W

ith a drive selector
►

Depress the brake pedal.
►


Select mode
D, B or R.
►

Release the brake pedal and depress the
accelerator pedal.
With an automatic gearbox or drive
selector, if the brake does not release
automatically, check that the front doors are
properly closed.
When stationary with the engine running,
do not depress the accelerator pedal
unnecessarily. Risk of parking brake release.
Automatic application
With the vehicle stationary, the parking brake
is applied automatically when the engine is
switched off.
It is not applied automatically if the
engine stalls or enters STOP mode with
Stop & Start.
In automatic mode, the parking brake
can be manually applied or released at
any time using the control.
Special cases
Immobilising the vehicle with the
engine running
To immobilise the vehicle with the engine
running, briefly pull the control.
Parking the vehicle with the brake
released
In very cold conditions (ice), applying the
parking brake is not recommended.
To immobilise the vehicle, engage a gear or
place the chocks against one of the wheels.
With an automatic gearbox or drive
selector, mode P is automatically
selected when the ignition is switched off. The
wheels are blocked.
For more information on Free-wheeling, refer
to the corresponding section.
With an automatic gearbox or drive
selector, while mode N is selected,
opening the driver’s door triggers an audible
signal. It stops when the driver's door closes
again.
Deactivating automatic
operation
In some situations, for example when it is
extremely cold or when towing (e.g. caravan,
breakdown), it may be necessary to deactivate
automatic operation of the system.
►

Start the engine.
►


Use the control to apply the parking brake, if
it is released.
►


T
ake your foot fully off the brake pedal.
►

Keep the control pushed in the release
direction for 10 to a maximum of

15 seconds.
►

Release the control.
►


Depress and hold the brake pedal.
►


Pull the control in the application direction for
2

seconds.
This indicator lamp on the instrument panel comes on to confirm deactivation of
the automatic functions.
►

Release the control and the brake pedal.

94
Driving
Steering mounted controls allow the driver to
temporarily select a gear, if the vehicle speed
and engine speed conditions permit.
Special aspects of manual mode
The gearbox only changes from one gear to
another if the vehicle speed and engine speed
conditions permit.
Starting the vehicle
► Fully depress the brake pedal.
► Start the engine.
►

With your foot on the brake pedal, push once
or twice backwards to select automatic mode D

,
or forwards to shift into reverse gear R.
►

Release the brake pedal.
►


Accelerate gradually to automatically release
the electric parking brake.
The vehicle moves off immediately

.
Automatic gearbox
Never try to start the engine by pushing
the vehicle.
Switching the vehicle off
Regardless of the current gearbox mode, mode
P is immediately engaged automatically when
the ignition is switched off.
However, in mode N, mode P will be engaged
after a delay of 5 seconds (time to enable free-
wheeling mode). Check that mode
P has been engaged and
that the electric parking brake was applied
automatically; if not, apply it manually.
The corresponding indicator lamps on the gear selector and the electric parking
brake control must be on, as well as the
indicator
lamps on the instrument panel.
Gearbox malfunction
This warning lamp comes on, accompanied by an audible signal and
the display of a message.
Visit a CITROËN dealer or a qualified workshop.
Do not drive faster than 62
mph (100 km/h),
keeping to the speed limit.
Switching of the gearbox to back-up mode
Mode D locks in third gear.
The paddles on the steering wheel do not work
and mode M is no longer accessible.
You may feel a significant jolt on engaging
reverse gear. This will not damage the gearbox.
Selector malfunction
Minor malfunction
This warning lamp comes on, accompanied by the display of a message
and an audible signal.
Drive carefully.
Visit a CITROËN dealer or a qualified workshop.
In some cases, the selector indicator lamps may
no longer come on, but the gearbox state is still
displayed on the instrument panel.
Major malfunction
This warning lamp comes on, accompanied by the display of a
message.
You must stop the vehicle.
Stop as soon as it is safe to do so and
switch off the ignition.
Contact a CITROËN dealer or a qualified
workshop.
Drive selector (Electric)

The drive selector is a pulse selector with a
regenerative braking function.
The drive selector provides traction control
based on the driving style, the road profile and
the vehicle load.
With regenerative braking activated, it also
manages engine braking when the accelerator
pedal is released.

96
Driving
Driving modes are selected using the following
control:




► Press the control to display the modes on the
instrument panel.
When the message disappears, the selected
mode is activated and remains indicated on the
instrument panel (except Normal
mode).
Whenever the ignition is switched on,
Normal
driving mode is selected by default.
Normal
To restore the default settings.
Eco
To reduce energy consumption by reducing the
performance of the heating and air conditioning,
without deactivating them.
Free-wheeling in Eco mode: depending on
version, with the EAT8 gearbox, switching
into "free-wheeling" is encouraged to slow the
vehicle down without using engine braking. You
can save fuel by taking your foot gradually and
fully off the accelerator pedal in anticipation of
slowing down.
To reduce consumption of the traction battery's
electrical energy by limiting engine torque.
Sport
To obtain more dynamic driving with action
on the accelerator and gear changes with an
automatic gearbox.
Hill start assist
This system keeps the vehicle briefly stationary
(for approximately 2 seconds) when making a hill
start, while you transfer your foot from the brake
pedal to the accelerator pedal.
The system is only active when:
–

The vehicle is completely stationary
, with your
foot on the brake pedal.
–

Certain slope conditions are met.
–


The driver
’s door is closed.
Do not leave the vehicle while it is being
held temporarily by hill start assist.
If someone needs to get out of the vehicle
with the engine running, apply the parking
brake manually. Then check that the parking
brake indicator lamp and the P indicator lamp
in the electric parking brake control are on
fixed.
The hill start assist function cannot be deactivated. However, using the parking
brake to immobilise the vehicle interrupts its
operation.
Operation

Facing uphill, with the vehicle stationary,
the vehicle is held for a short time when the
driver releases the brake pedal:
–

If first gear or neutral is engaged on a manual
gearbox.
–


If mode
D or M is selected on an automatic
gearbox.
–

If mode
D or B is selected on the drive
selector.


Facing downhill, with the vehicle stationary
and reverse gear engaged, the vehicle is held
for a short time when the driver releases the
brake pedal.