ECU CITROEN C4 2020 Owners Manual

14
Instruments
Malfunction (with electric parking brake)Fixed, accompanied by the
message "Parking brake fault".
The vehicle cannot be immobilised with the
engine running.
If manual application and release commands are
not working, the electric parking brake control
lever is faulty.
The automatic functions must be used at all
times and are automatically re-enabled in the
event of a control lever fault.
Carry out (2).
Fixed, accompanied by the
message "Parking brake
fault".
The parking brake is faulty: manual and
automatic functions may not be working.
When stationary, to immobilise the vehicle:
►

Pull and hold the control lever for
approximately 7 to 15 seconds, until the indicator
lamp comes on on the instrument panel.
If this procedure does not work, secure the
vehicle:
►


Park on a level surface.
►


With a manual gearbox, engage a gear
.
►

With an automatic gearbox or drive selector
,
select

P, then place the supplied chock against
one of the wheels.
Then carry out (2).
Automatic functions deactivated (electric
parking brake)
Fixed.
The "automatic application" (on switching
off the engine) and "automatic release" (on
acceleration) functions are deactivated.
If automatic application/release is no longer
possible:
►

Start the engine.
►


Use the control to apply the electric parking
brake.
►


T

ake your foot fully off the brake pedal.
►

Hold the control pressed in the release
direction for between 10 and 15 seconds.
►


Release the control.
►


Depress and hold the brake pedal.
►


Pull the control in the application direction for
2


seconds.
►

Release the control and the brake pedal.
Anti-lock braking system (ABS)Fixed.
The anti-lock braking system has a fault.
The vehicle retains conventional braking.
Drive carefully at moderate speed, then carry
out (3).
Power steeringFixed.
The power steering has a fault.
Drive carefully at moderate speed, then carry
out (3).
Engine self-diagnostic system (Petrol or
Diesel)
Flashing.
The engine management system has a
fault.
There is a risk that the catalytic converter will be
destroyed.
You must carry out (2).
Fixed.
The emissions control system has a fault.
The warning lamp should go off when the engine
is started.
Carry out (3) without delay.
Fixed.
A minor engine fault has been
detected.
Carry out (3).
Dynamic stability control (DSC)/Anti-slip
regulation (ASR)
Flashing.
DSC/ASR regulation is activated in the
event of a loss of grip or trajectory.
Fixed.
The DSC/ASR system has a fault.
Carry out (3).
Emergency brake malfunction (with
electric parking brake)
Fixed, accompanied by the
message "Parking brake fault".
Emergency braking does not deliver optimal
performance.

32
Access
Electrical interference
The electronic key may not work if it is
close to an electronic device (e.g.
mobile
telephone (switched on or on standby), laptop
computer, strong magnetic fields). If this
occurs, move the electronic key away from
the electronic device.
Central locking



Manual
► Press this button to lock/unlock the vehicle
(doors and boot) from inside the passenger
compartment.
Central locking does not take place if any
of the doors are open.
When locking/deadlocking from the
outside
When the vehicle is locked or deadlocked
from the outside, the indicator lamp flashes
and the button is deactivated.
► After normal locking, pull one of the
interior door controls to unlock the vehicle.
►

After deadlocking, you must use the
remote control or the

Keyless Entry and Start
system to unlock the vehicle.
Automatic (anti-intrusion security)
The doors and boot lock automatically while
driving (speed above 6 mph (10
km/h)).
To deactivate/reactivate this function (activated
by default):
►

Press the button until a confirmation
message appears.
Transporting long or voluminous
objects
Press the central locking control to drive
with the boot open and the doors locked.
Otherwise, every time the speed of the
vehicle exceeds 6 mph (10 km/h), the sound
of the locks rebounding will be heard and an
alert will be displayed.
Back-up procedures
Lost keys, remote control,
electronic key
Go to a CITROËN dealer with the vehicle's
registration certificate, your personal identification documents and if possible, the label
bearing the key code.
The CITROËN dealer will be able to retrieve the
key code and the transponder code, enabling a
new key to be ordered.
Complete unlocking/locking
of the vehicle with the key
Use this procedure in the following situations:
–
Remote control battery discharged.
–

Remote control malfunction.
–


V
ehicle battery discharged.
–

V
ehicle in an area subject to strong
electromagnetic interference.
In the first case, change the remote control
battery.
In the second case, reinitialise
the remote
control.
Refer to the corresponding sections.


► Insert the key in the door lock.
► T urn the key towards the front or the rear to
unlock or lock the vehicle.

37
Access
2Only exterior perimeter monitoring is activated;
the red indicator lamp in the button flashes every
second.
To take effect, this deactivation must be
performed whenever the ignition is switched
off.
Reactivating interior volumetric
monitoring
► Deactivate exterior perimeter monitoring by
unlocking the vehicle using the remote control or
the "Keyless Entry and Start" system.
The indicator lamp in the button goes off.
►

Reactivate the full alarm system by locking
the vehicle using the remote control or by
pressing the driver

’s door handle.
The red indicator lamp in the button once again
flashes every second.
Triggering of the alarm
This is indicated by sounding of the siren
and flashing of the direction indicators for 30
seconds.
Depending on the country of sale, certain
monitoring functions remain active until the alarm
has been triggered eleven times consecutively.
When the vehicle is unlocked using the remote
control or the Keyless Entry and Start system,
rapid flashing of the red indicator lamp in the
button informs you that the alarm was triggered
during your absence. When the ignition is
switched on, this flashing stops.
Failure of the remote control
To deactivate the monitoring functions:
► Unlock the vehicle using the key in the front
left-hand door lock.
►

Open the door; the alarm is triggered.
►


Switch on the ignition; this stops the alarm.
The indicator lamp in the button goes off.
Locking the vehicle without
activating the alarm
► Lock the vehicle using the key (built-in the
remote control) in the front left-hand door lock.
Malfunction
When the ignition is switched on, the fixed
lighting of the red indicator lamp in the button
indicates a system malfunction.
Have it checked by a CITROËN dealer or a
qualified workshop.
Automatic activation
(Depending on version)
The system is activated automatically 2 minutes
after the last door or the boot is closed.
►

T
o avoid triggering the alarm on entering the
vehicle, first press the unlocking button on the
remote control or unlock the vehicle using the
"Keyless Entry and Start" system.
Electric windows
1. Left-hand front
2. Right-hand front
3. Right-hand rear
4. Left-hand rear
5. Deactivation of electric window controls
located by rear seats
Manual operation
► To open/close the window, press/pull the
switch without passing the point of resistance;
the window stops as soon as the switch is
released.
Automatic operation
► To open/close the window, press/pull the
switch past its resistance point: the window
opens/closes completely when the switch is
released.
Operating the switch again stops the movement
of the window.

40
Ease of use and comfort
Correct driving position
For safety reasons, adjustments must
only be made when the vehicle is
stationary.
Before taking to the road and to make the most
of the ergonomic layout of the instruments and
controls, carry out these adjustments in the
following order:
–

head restraint height.
–


seat backrest angle.
–


seat cushion height.
–


longitudinal seat position.
–


steering wheel height and reach.
–


rear view mirror and door mirrors.

Once these adjustments have been
made, check that the instrument panel
can be viewed correctly from your driving
position.
Front head restraints
Adjusting the height

Upwards:
► Pull the head restraint up to the desired
position; you can feel the head restraint clicking
into position.
Downwards:
►

Press lug
A to lower the head restraint.
The head restraint is correctly adjusted when its upper edge is level with the top
of the head.
Removing a head restraint
► Tilt the backrest to the rear to make it easier
to remove the head restraint.
►

Pull the head restraint fully up.
►


Press lug
A to release the head restraint and
raise it fully.
►

Stow the head restraint securely
.
Refitting a head restraint
► Insert the head restraint rods into the guides
in the corresponding seat backrest.
►

Push the head restraint fully down.
►


Press the lug
A to release the head restraint
and push it down.
►

Adjust the height of the head restraint.
Never drive with the head restraints
removed; they should be in place and
adjusted for the occupant of the seat.
Front seats
Before moving the seat backwards,
ensure that there is no person or object
that might prevent the full travel of the seat.
There is a risk of trapping or pinching
passengers if present in the rear seats or of
jamming the seat if large objects are placed
on the floor behind the seat.
Manual adjustments
Longitudinal

51
Ease of use and comfort
3Switching on/off



► With the engine running, press this button to
activate/deactivate the function (confirmed by an
indicator lamp).
The period of operation depends on the outside
temperature.
The function switches off automatically to
prevent excessive power consumption.
Rear screen demisting/
defrosting
This demisting/de-icing only works with the engine running.
It also demists/de-ices the door mirrors.
► Press this button to activate/deactivate
the function (confirmed by the indicator
lamp coming on/switching off).
The function can be activated whatever the outside temperature may be.
The period of operation depends on the outside
temperature.
Demisting/defrosting therefore switches
off automatically to prevent an excessive
consumption of electrical current.
Temperature conditioning (Electric)
This function allows you to programme the
temperature in the passenger compartment to
reach a pre-defined, non-modifiable temperature
(approx. 21°C) before you enter the vehicle, on
the days and at the times of your choice.
This function is available when the vehicle is
connected or not connected.
Programming
With 10-inch touch screen
In the Climate > OPTIONS menu:Select Temperature conditioning .
►

Press
+ to add a programme.
►

Select the time of entry into the vehicle and
the desired days. Press

OK.
►

Press
ON to activate this programme.
The temperature pre-conditioning sequence
begins approximately 45 minutes before the
programmed time when the vehicle is connected
(20 minutes when it is not connected) and is
maintained for 10 minutes after.
You can set multiple programmes. Each one is saved in the system.
To optimise the driving range, we recommend
starting a programme while the vehicle is
connected.
Programming can also be carried out
from a smartphone using the MyCitroën
App application.
For more information on Remote functions,
refer to the corresponding section.
The fan noise that occurs during temperature pre-conditioning is perfectly
normal.
Operating conditions
– The function is only activated when the
ignition is switched off and the
vehicle
locked.
–

When the vehicle is not connected, the
function is only activated if the battery charge
level is greater than 50%.
–


When the vehicle is not connected and a
recurring programme is active (e.g. from Monday
to Friday), if two temperature pre-conditioning
sequences are run without the vehicle being
used, the programme will be deactivated.

54
Ease of use and comfort
Checking operation
The state of the indicator lamp allows the
operation of the charger to be monitored.
State of the
indicator lampMeaning
Off Engine switched off.
No compatible devices
detected.
Charging complete.
Fixed green Compatible portable device detected.
Charging.
Flashing orange Foreign object detected in the charging zone.
Portable device not well
centred in the charging
zone.
Fixed orange Malfunction of the portable device's battery
meter.
Device battery
temperature too high.
Charger malfunction.


If the indicator lamp is fixed orange:
– remove the device, then place it back in the
centre of the charging zone.
or –

remove the device and try again in a quarter
of an hour
.
If the problem persists, have the system checked
by a CITROËN dealer or a qualified workshop.
CITROËN Hi-Fi system
(Depending on version)

The vehicle is equipped with a high-fidelity
acoustic system.
8 speakers offer the pleasure of pure and
detailed sound inside the vehicle:
–

2 tweeters and 2 woofers in the front
–


2 full range speakers in the rear
–


1 speaker in the central area of the dashboard
–


1 subwoofer under the trunk carpet
Mats
Fitting

When fitting it on the driver's side, only use
the mountings present on the carpet (a "click"
indicates proper locking).
The other mats are simply laid over the carpet.
Removing/refitting
► To remove it on the driver's side, move the
seat backwards and unclip the fasteners.
►
T
o refit it, position the mat and secure it by
pressing down.
►

Check that the mat is secured correctly
.
To avoid any risk of jamming the pedals:– Only use mats which are suited to the
fixings already present in the vehicle; these
fixings must be used.
–

Never fit one mat on top of another
.
The use of mats not approved by CITROËN
may interfere with access to the pedals and
hinder the operation of the cruise control/
speed limiter.

55
Ease of use and comfort
3The approved mats have two fasteners
located underneath the seat.
Courtesy lamps
1.Front courtesy lamp
2. Front reading lamps
3.Rear courtesy lamp
4. Rear reading lamps
Front and rear courtesy
lamps
In this position, the courtesy lamp comes
on gradually:
–

when the vehicle is unlocked.
–


when the key is removed from the ignition
switch.
– when a door is opened.
– when the remote control locking button is
activated, in order to locate the vehicle.
It switches off gradually:
–

when the vehicle is locked.
–


when the ignition is switched on.
–


30 seconds after the last door is closed.
Permanently off.
Permanent lighting.
In "Permanent lighting" mode, the lighting time
varies according to the circumstances:
–

With
the ignition off, approximately 10 minutes.
–

In energy saving mode, approximately 30
seconds.
–


With the engine running, unlimited.
When the front courtesy lamp is in the
"Permanent lighting" position, the rear
courtesy lamp also comes on, unless it is in
the "Permanently off" position.
To switch off the rear courtesy lamp, put it in
the "Permanently off" position.
Reading lamps
► With the ignition on, operate the
corresponding switch.
Do not place anything against the
courtesy lamps.
Interior ambient lighting
The interior ambient lighting casts soft lighting in
the passenger compartment, both day and night.
Activation/deactivation and adjustment of the brightness are set via the Driving/
Vehicle touch screen menu.
Boot fittings

1. Boot lamp
2. Stowing rings
3. Side storage boxes
4. Boot carpet or 2-position boot floor
5. Storage well
The stowing rings are designed to secure
luggage using different types of retaining
nets.
These retaining nets are available as an
accessory.
For more information, contact a CITROËN
dealer or a qualified workshop.

69
Safety
5Privacy mode allows you to manage the
level of sharing (data and/or location)
between your vehicle and CITROËN.
It can be configured in the Settings touch
screen menu.
By default, depending on equipment,
deactivate/reactivate geolocation by
simultaneously pressing the 2 buttons, then
press the "ASSISTANCE" button to confirm.
If you purchased your vehicle outside the
CITROËN dealer network, we invite you
to have a dealer check the configuration of
these services and, if desired, modify them to
suit your wishes. In a multilingual country,
configuration is possible in the official national
language of your choice.
For technical reasons, in particular to
improve the quality of telematic services
for customers, the Manufacturer reserves the
right to carry out updates to the vehicle's
on-board telematic system at any time.
If you benefit from the Citroën Connect
Box offer with the SOS and Assistance
Pack included, there are additional services
available to you in your personal space, via
the website for your country.
For information about the SOS and
Assistance Pack, please refer to the general
conditions for these services.
Electronic stability control
(ESC)
The electronic stability control programme includes the following systems:
–

Anti-lock braking system (ABS) and Electronic
brake force distribution (EBFD).
–


Emergency braking assistance (EBA).
–


Post Collision Safety Brake (PCSB).
–


Anti-slip regulation (ASR).
–


Dynamic stability control (DSC).
Anti-lock braking system (ABS)/Electronic brake force
distribution (EBFD)
These systems enhance the vehicle’s stability
and handling during braking, and enable greater
control while cornering, particularly on poor or
slippery road surfaces.
ABS prevents wheel locking in the event of
emergency braking.
Electronic brake force distribution (EBFD)
manages overall braking pressure on each
individual wheel.
►

When braking in an emergency
, depress
the pedal very firmly and maintain this
pressure.
Normal operation of the ABS may make
itself felt by slight vibrations of the brake
pedal.
The fixed illumination of this warning lamp signals that there is a fault with the ABS.
The vehicle retains conventional braking. Drive
carefully at a moderate speed.
Have it checked by a CITROËN dealer or a
qualified workshop.
This warning lamp, when lit together with the STOP and ABS warning lamps,
accompanied by a message and an audible
signal, indicates an EBFD malfunction.
You must stop the vehicle.
Stop as soon as it is safe to do so and switch off
the ignition.
Contact a CITROËN dealer or a qualified
workshop.
When changing wheels (tyres and rims),
ensure that these are approved for your
vehicle.
After an impact
Have it checked by a CITROËN dealer or
a qualified workshop.
Post Collision Safety Brake
(PCSB)
If an accident is detected, the vehicle initiates
automatic post collision braking. The goal of this
system is to reduce the risk of further collisions if
the driver does not react.
The system is not operational if the capability
of the vehicle is to trigger and execute the

73
Safety
5To ensure the proper functioning of the belt
buckles, make sure that there are no foreign
bodies present (e.g. a coin) before fastening.
Before and after use, ensure that the seat belt
is reeled in correctly.
After folding or moving a seat or rear bench
seat, ensure that the seat belt is positioned
and reeled in correctly.
Installation
The lower part of the strap must be
positioned as low as possible over the pelvis.
The upper part must be positioned in the
hollow of the shoulder.
In order to be effective, a seat belt must:
–

be tightened as close to the body as
possible.
–


be pulled in front of you with a smooth
movement, ensuring that it is not twisted.
–


only be used to secure one person.
–


not show signs of tearing or fraying.
–


not be changed or modified, in order to
avoid affecting its performance.
Recommendations for children
Use a suitable child seat if the passenger
is less than 12 years old or shorter than 1.5
metres.
Never use the same seat belt to secure more
than one child.
Never carry a child on your lap.
For more information on Child seats, refer to
the corresponding section.
Maintenance
In accordance with current safety
regulations, for all work on your vehicle's
seat belts, contact a qualified workshop with
the skills and equipment needed, which a
CITROËN dealer is able to provide.
Have the seat belts checked regularly by a
CITROËN dealer or a qualified workshop,
particularly if the straps show signs of
damage.
Clean the seat belt straps with soapy water or
a textile cleaning product, sold by CITROËN
dealers.
Airbags
General information
System designed to help improve the safety
of the occupants sitting in the front seats and
the rear outer seats, in the event of a violent
collision. The airbags supplement the action
of the seat belts equipped with a force limiting
system.
Electronic detectors record and analyse the
front and side impacts sustained in the impact
detection zones:
–

In the event of violent impact, the airbags
deploy instantly and help better protect the
occupants of the vehicle; immediately after the
impact, the airbags deflate rapidly in order not
to hinder the visibility or the possible exit of the
occupants.
–

In the event of a slight impact, a rear impact
and under certain rollover conditions, the airbags
may not deploy; only the seat belt helps to
protect you in these situations.
The seriousness of the impact depends on the
nature of the obstacle and the speed of the
vehicle at the moment of collision.
The airbags do not operate when the
ignition is switched off.
This equipment will only deploy once. If a
second impact occurs (during the same or a
subsequent accident), the airbag will not be
deployed again.
Impact detection zones
A. Front impact zone
B. Side impact zone
When one or more airbags are deployed,
the detonation of the pyrotechnic charge

75
Safety
5Contact a CITROËN dealer or a qualified
workshop to have the system checked.
The airbags may not be deployed in the event of
a serious impact.
In the event of a minor impact or bump at
the side of the vehicle or if the vehicle
rolls over, the airbags may not be deployed.
In the event of a rear or front collision, none of
the lateral airbags are deployed.
Advice
For the airbags to be fully effective,
observe the safety recommendations
below.
Adopt a normal and upright sitting position.
Fasten your seat belt and position it correctly.
Do not place anything between the occupants
and the airbags (e.g.
child, animal, object), do
not fix or attach anything near or in the path of
the airbags, as this could cause injuries when
they are deployed.
Never modify the original definition of the
vehicle, particularly in the area directly around
the airbags.
Even if all of the precautions mentioned are
observed, a risk of injury or of minor burns to
the head, chest or arms cannot be ruled out
when an airbag is deployed. The bag inflates
almost instantly (within a few milliseconds)
then deflates within the same time,
discharging the hot gas via openings provided
for this purpose.
After an accident or if the vehicle has been
stolen, have the airbag systems checked.
All work must be carried out only by a
CITROËN dealer or a qualified workshop
Front airbags
Do not drive holding the steering wheel
by its spokes or resting your hands on the
centre part of the wheel.
Passengers must not place their feet on the
dashboard.
Do not smoke as deployment of the airbags
can cause burns or the risk of injury from a
cigarette or pipe.
Never remove or pierce the steering wheel or
hit it violently.
Do not fix or attach anything to the steering
wheel or dashboard, as this could cause
injuries when the airbags are deployed.
Lateral airbags
Use only approved seat covers
compatible with the deployment of these
airbags. For information on the range of seat
covers suitable for your vehicle, contact a
CITROËN dealer.
Do not fix or attach anything to the seat
backrests (e.g.
clothing) as this could cause
injuries to the chest or arm when the airbag is
deployed.
Do not sit with the upper part of the body any
nearer to the door than necessary.
The vehicle's front door panels include side
impact sensors.
A damaged door or any unauthorised or
incorrectly executed work (modification or
repair) on the front doors or their interior trim
could compromise the operation of these
sensors - risk of malfunction of the lateral
airbags!
All work must be carried out only by a
CITROËN dealer or a qualified workshop
Curtain airbags
Do not fix or attach anything to the roof,
as this could cause head injuries when the
curtain airbag is deployed.
Do not remove the grab handles installed on
the roof.
Child seats
The regulations on carrying children are specific to each country. Refer to the
legislation in force in your country.
For maximum safety, please observe the
following recommendations:
–

In accordance with European regulations,
all children under the age of 12 or less than
1,5 metres tall must travel in approved child