Media CITROEN C4 2023 Owner's Manual

75
Safety
5Horn

► Press the central part of the steering wheel.
Pedestrian horn (Electric)
This system alerts pedestrians that the vehicle is approaching.
The pedestrian horn operates once the vehicle
is moving and at speeds of up to 19 mph
(30
km/h), in forward or reverse gear.
This function cannot be deactivated.
Malfunction
In the event of a malfunction, this warning
lamp lights up on the instrument panel.
Have it checked by a CITROËN dealer or a
qualified workshop.
* In accordance with the general conditions of use of the service, available from dealers an\
d subject to technological and technical limitations.
** Depend ing on the geographic coverage provided by the "eCall (SOS)" and "ASSISTANCE" systems.
The list of countries covered and the telematic services provided is ava\
ilable from dealers or on the website for your country.
Emergency or assistance
call




1. eCall (SOS)
2. ASSISTANCE
eCall (SOS)
Your vehicle may be fitted with the eCall (SOS)
system either as standard or as an option.
The eCall
(SOS) system provides direct contact
to the emergency services and is fully built
into the vehicle. This contact is made either
automatically via the sensors built into the
vehicle, or by pressing button 1.
According to the country of sale, the eCall
(SOS)
system
corresponds to the systems PE112,
ERAGLONASS, 999, etc.
The eCall
(SOS) system is activated by default.
► To make an emergency call manually, press
button 1 for more than 2 seconds.
The lit indicator lamp and a voice message
confirm that the call has been made to the
emergency services*.
The eCall
(SOS) system immediately locates
your vehicle and puts you in contact with the
appropriate emergency services**.
►

Pressing again immediately cancels the
request.
The indicator lamp flashes while the vehicle
data is being sent, and then remains lit when
communication is established.
In the event that a serious accident is
detected by the sensors built into the
vehicle, such as the airbag control unit, an
emergency call is made automatically.
The eCall (SOS) system is a public
service of general interest and is
free-of-charge.

77
Safety
5be notified of any rectification, erasure or
restriction carried out in compliance with
GDPR, unless it proves impossible or
involves a disproportionate effort.
You also have the right to lodge a complaint
with the respective data protection
supervisory authority.
If you want to claim your above-mentioned
rights please contact us per email at:
[email protected].
For more information regarding our contact
details please take a look at our Privacy &
Cookies Policy on the brand's website.
ASSISTANCE
► If the vehicle breaks down, press button 2
for more than 2 seconds to request assistance
(confirmed by a voice message*).
►

Pressing again immediately cancels the
request.
Privacy mode allows you to manage the
level of sharing (data and/or location)
between your vehicle and CITROËN.
It can be configured in the Settings touch
screen menu or application, depending on the
audio equipment.
* Depending on the geographic coverage of the "eCall (SOS)" and "ASSISTANCE" systems and the official national language chosen by the owner of the
vehicle.
The list of countries covered and the telematic services provided is ava\
ilable from dealers or on the website for your country.
By default, depending on equipment,
deactivate/reactivate geolocation by
simultaneously pressing the 2 buttons, then
press the "ASSISTANCE" button to confirm.
If you purchased your vehicle outside the
CITROËN dealer network, you are
invited to have a dealer check the
configuration of these services and, if desired,
modify it as required. In a multilingual country,
services can be configured to use the official
national language of your choice.
For technical reasons and in particular to
improve the quality of telematics services
provided to customers, the Manufacturer
reserves the right to carry out updates to the
vehicle's on-board telematics system at any
time.
Vehicles equipped with MyCitroën
Drive Plus
During an update to the vehicle's on-board
telematics system, the ASSISTANCE system
will be unavailable.
If you benefit from the Citroën Connect
Box offer with the SOS and Assistance
Pack included, there are additional services
available to you in your personal space, via
the website for your country.
For information about the SOS and
Assistance Pack, please refer to the general
conditions for these services.
Electronic stability control
(ESC)
The electronic stability control programme includes the following systems:
–

Anti-lock braking system (ABS) and Electronic
brake force distribution (EBFD).
–


Emergency braking assistance (EBA).
–


Post Collision Safety Brake (PCSB).
–


Anti-slip regulation (ASR).
–


Dynamic stability control (DSC).
Anti-lock braking system (ABS)/Electronic brake force
distribution (EBFD)
These systems enhance the vehicle’s stability
and handling during braking, and enable greater
control while cornering, particularly on poor or
slippery road surfaces.

82
Safety
Never use the same seat belt to secure more
than one child.
Never carry a child on your lap.
For more information on Child seats, refer to
the corresponding section.
Maintenance
In accordance with current safety
regulations, for all work on your vehicle's
seat belts, contact a qualified workshop with
the skills and equipment needed, which a
CITROËN
dealer is able to provide.
Have the seat belts checked regularly by a
CITROËN dealer or a qualified workshop,
particularly if the straps show signs of
damage.
Clean the seat belt straps with soapy water or
a textile cleaning product, sold by CITROËN
dealers.
Airbags
General information
System designed to help improve the safety
of the occupants sitting in the front seats and
the rear outer seats, in the event of a violent
collision. The airbags supplement the action
of the seat belts equipped with a force limiting
system.
Electronic detectors record and analyse the
front and side impacts sustained in the impact
detection zones:
–

In the event of violent impact, the airbags
deploy instantly and help better protect the
occupants of the vehicle; immediately after the
impact, the airbags deflate rapidly in order not
to hinder the visibility or the possible exit of the
occupants.
–


In the event of a slight impact, a rear impact
and under certain rollover conditions, the airbags
may not deploy; only the seat belt helps to
protect you in these situations.
The seriousness of the impact depends on the
nature of the obstacle and the speed of the
vehicle at the moment of collision.
The airbags do not operate when the
ignition is switched off.
This equipment will only deploy once. If a
second impact occurs (during the same or a
subsequent accident), the airbag will not be
deployed again.
Impact detection zones
A. Front impact zone
B. Side impact zone
When one or more airbags are deployed,
the detonation of the pyrotechnic charge
incorporated in the system makes a noise and
releases a small quantity of smoke.
This smoke is not harmful, but sensitive
individuals may experience irritation.
The detonation noise associated with the
deployment of one or more airbags may result
in a slight loss of hearing for a short time.

94
Driving
Noise (Electric)
On the outside
Due to the vehicle’s quiet operation when
driving, the driver must pay particular attention.
When manoeuvring, the driver must always
check the vehicle's immediate surroundings.
At speeds of up to 19 mph (30 km/h), the
pedestrian horn warns other road users of the
vehicle’s presence.
Cooling the traction battery
The cooling fan comes on during
charging to cool the on-board charger and the
traction battery.
On the inside
During use, you may hear certain perfectly
normal noises specific to electric vehicles, such
as:
–

T
raction battery relay when starting.
–

V
acuum pump when braking.
–

V
ehicle tyres or aerodynamics when driving.
–

Jolting and knocking noise during hill starts.
Towing
Driving with a trailer places greater
demands on the towing vehicle and
particular care must be taken.
Do not exceed the maximum towable
weights.
At altitude: reduce the maximum load by
10% per 1,000 metres of altitude; the lower
air density at high altitudes decreases engine
performance.
New vehicle: do not tow a trailer until the
vehicle has driven at least 620 miles
(1,000 kilometres).
If the outside temperature is high, let the
engine idle for 1 to 2 minutes after the
vehicle comes to a stop, to help it to cool.
Before setting off
Nose weight
► Distribute the load in the trailer so that the
heaviest items are as close as possible to the
axle and the nose weight (at the point where it
joins your vehicle) approaches the maximum
permitted without exceeding it.
Tyres
► Check the tyre pressures of the towing
vehicle and of the trailer , observing the
recommended pressures.
Lighting
► Check the electrical signalling on the trailer
and the headlamp beam height of your vehicle.
If a genuine CITROËN towing device is
used, the rear parking sensors will be
deactivated automatically to avoid the audible
signal.
When driving
Cooling
Towing a trailer uphill causes the coolant
temperature to increase. The maximum towable
load depends on the gradient and the exterior
temperature. The fan’s cooling capacity does not
increase with engine speed.
►

Reduce speed and lower the engine speed to
limit the amount of heating produced.
►


Pay constant attention to the coolant
temperature.
If this warning lamp and the STOP
warning lamp come on, stop the
vehicle and switch off the engine as soon as
possible.
Brakes
Using the engine brake is recommended to limit
the overheating of the brakes. Braking distances
are increased when towing a trailer.
Side wind
Bear in mind that the vehicle will be more
susceptible to wind when towing.

103
Driving
6Steering mounted controls allow the driver to
temporarily select a gear, if the vehicle speed
and engine speed conditions permit.
Special aspects of manual mode
The gearbox only changes from one gear to
another if the vehicle speed and engine speed
conditions permit.
Starting the vehicle
► Fully depress the brake pedal.
► Start the engine.
►

With your foot on the brake pedal, push once
or twice backwards to select automatic mode D

,
or forwards to shift into reverse gear R.
►

Release the brake pedal.
►


Accelerate gradually to automatically release
the electric parking brake.
The vehicle moves off immediately

.
Automatic gearbox
Never try to start the engine by pushing
the vehicle.
Switching the vehicle off
Regardless of the current gearbox mode, mode
P is immediately engaged automatically when
the ignition is switched off.
However, in mode N, mode P will be engaged
after a delay of 5
seconds (time to enable free-
wheeling mode). Check that mode
P has been engaged and
that the electric parking brake was applied
automatically; if not, apply it manually.
The corresponding indicator lamps on the gear selector and the electric parking
brake control must be on, as well as the indicator
lamps on the instrument panel.
Gearbox malfunction
This warning lamp comes on, accompanied by an audible signal and
the display of a message.
Visit a CITROËN dealer or a qualified workshop.
Do not drive faster than 62
mph (100 km/h),
keeping to the speed limit.
Switching of the gearbox to back-up mode
Mode D locks in third gear.
The paddles on the steering wheel do not work
and mode M is no longer accessible.
You may feel a significant jolt on engaging
reverse gear. This will not damage the gearbox.
Selector malfunction
Minor malfunction
This warning lamp comes on, accompanied by the display of a message
and an audible signal.
Drive carefully.
Visit a CITROËN dealer or a qualified workshop.
In some cases, the selector indicator lamps may
no longer come on, but the gearbox state is still
displayed on the instrument panel.
Major malfunction
This warning lamp comes on, accompanied by the display of a
message.
You must stop the vehicle.
Stop as soon as it is safe to do so and
switch off the ignition.
Contact a CITROËN dealer or a qualified
workshop.
Drive selector (Electric)

The drive selector is a pulse selector with a
regenerative braking function.
The drive selector provides traction control
based on the driving style, the road profile and
the vehicle load.
With regenerative braking activated, it also
manages engine braking when the accelerator
pedal is released.

106
Driving
Malfunction
If the event of a malfunction, these
warning lamps light up on the
instrument panel, accompanied by the display of
a message.
Have it checked by a CITROËN dealer or a
qualified workshop.
Gear shift indicator
(Depending on engine)
This system is designed to reduce fuel
consumption by recommending the most suitable
gear.
Operation
Depending on the driving situation and
the vehicle's equipment, the system may
recommend skipping one or more gears.
Gear engagement recommendations are
not to be considered mandatory. Indeed, the
configuration of the road, the traffic density and
safety remain determining factors when choosing
the best gear. Therefore, the driver remains
responsible for deciding whether or not to follow
the system’s advice.
The system cannot be deactivated.
With an automatic gearbox, the system is
only active in manual operation.
The information appears on the instrument panel, in the form of an arrow
and the recommended gear.
The system adapts the gear change instructions according to the driving
conditions (e.g.
slope, load) and driving style
(e.g.
power demand, acceleration, braking).
The system never suggests:
–

engaging first gear;
–


engaging reverse gear
.
Stop & Start
The Stop & Start function puts the engine temporarily into standby - STOP mode - during
phases when the vehicle is stationary (e.g.
red
lights, traffic jams). The engine automatically
restarts - START mode - as soon as the driver
indicates the intention of moving off again.
Primarily designed for urban use, the function
is intended to reduce fuel consumption and
exhaust emissions as well as the noise level
when stationary.
The function does not affect the functionalities of
the vehicle, in particular the braking.
Deactivation/Reactivation
By default, the function is activated when the
ignition is switched on.
With Touch screen BLUETOOTH audio
system or MyCitroën Play
The settings are changed via the Driving
touch screen menu.
With MyCitroën Drive
The settings are changed via the Vehicle
touch screen menu.
With MyCitroën Drive Plus
The settings are changed via the ADAS
touch screen application or via the
Shortcuts for driving aids .
The display of a message on the instrument
panel confirms the change of state.
If the function is deactivated while the engine is
in STOP mode, it will restart immediately.
Associated indicator lamps
Function activated: engine on standby
(STOP mode)
Function deactivated or malfunction
Opening the bonnet
Before doing anything under the bonnet,
deactivate the Stop & Start system to avoid
any risk of injury caused by the engine
restarting automatically.

108
Driving
The vehicle stalls in STOP mode
All of the instrument panel warning lamps come
on if there is a fault.
►
Switch off the ignition then start the engine
again with the key or the " ST

ART/STOP" button.
12 V battery
The Stop & Start system requires a
12 V battery of specific technology and
specification.
All work must be carried out only by a
CITROËN dealer or a qualified workshop
Tyre under-inflation detection
This system alerts the driver if one or more tyres
suffer a drop in pressure.
The alert is raised when the vehicle is moving,
not when stationary.
It compares the information given by the wheel
speed sensors with reference values, which
must be reinitialised every time the tyre
pressures are adjusted or a wheel changed.
It takes into account the last values stored
during the reinitialisation request. It is therefore
essential that the tyre pressure is correct during
the operation. This operation is the driver’s
responsibility.
The tyre under-inflation detection cannot, in any circumstances, replace the need
for vigilance on the part of the driver.
This system does not avoid the need to
regularly check the tyre pressures (including
the spare wheel), especially before a long
journey.
Driving with under-inflated tyres, particularly
in adverse conditions (heavy load, high
speed, long journey):
–

worsens road-holding.
–


lengthens braking distances.
–


causes premature wear of the tyres.
–


increases energy consumption.
The inflation pressures defined for the vehicle can be found on the tyre pressure
label.
For more information on the Identification
markings, refer to the corresponding section.
Checking tyre pressures
This check should be done monthly
when the tyres are "cold" (vehicle stopped for
1 hour or after a journey of less than 6 miles
(10

km) at moderate speeds).
Otherwise, add 0.3 bar to the pressures
shown on the label.
Snow chains
The system does not have to be
reinitialised after fitting or removing snow
chains.
Under-inflation alert
This is signalled by the fixed illumination of this warning lamp, accompanied by an
audible signal and, depending on equipment, the
display of a message.
►

Reduce speed immediately
, avoid excessive
steering movements and avoid sudden braking.
►

Stop the vehicle as soon as it is safe to do
so.
The loss of pressure detected may not always cause visible deformation of the
tyre.
Do not rely on just a visual check.
►

Using a compressor
, such as the one in
the temporary puncture repair kit, check the
pressures of all four tyres when cold.
►

If it is not possible to carry out this check
immediately

, drive carefully at reduced speed.
►

In the event of a puncture, use the
temporary puncture repair kit or the spare wheel
(depending on equipment).
Driving too slowly may not ensure
optimum monitoring.
The alert is not immediately triggered in the
event of a sudden loss of pressure or tyre

11 6
Driving
– When passing the sign:
► Press 4-OK to save the suggested speed.
This value is then immediately shown as the new
speed setting on the instrument panel.
–

After passing the sign:
►


Press
4-OK. The message “OK?" is
displayed to confirm the request to save.
►

Press
4-OK again to save the suggested
speed. The new speed setting value is displayed
on the instrument panel.
Temporarily exceeding the
speed setting
► Fully depress the accelerator pedal.
The speed limiter is temporarily deactivated and
the displayed speed setting flashes.
►

Release the accelerator pedal to return to
below the speed setting.
When exceeding the speed is not due to the
driver's action (e.g.

in case of a steep slope), an
audible signal is triggered immediately.
On a steep descent or in the event of
sharp acceleration, the speed limiter will
not be able to prevent the vehicle from
exceeding the speed setting.
If necessary, apply the brakes to control your
vehicle’s speed.
When the vehicle speed returns to the speed
setting level, the speed limiter operates again:
the speed setting display becomes fixed again.
Off
► Press 1-LIMIT: the speed limiter information
display disappears.
Malfunction
In the event of a malfunction, dashes are
displayed flashing and then fixed instead of the
speed setting.
Have it checked by a CITROËN dealer or a
qualified workshop.
Cruise control - Specific
recommendations
The cruise control function does not
guarantee compliance with the maximum
authorised speed and the safety distance
between vehicles, the driver remains
responsible for their driving.
In the interest of public safety, only use cruise
control if the traffic conditions enable vehicles
to drive at a steady speed and maintain an
adequate safety distance.
Remain vigilant while cruise control is
activated. If you press and hold one of the
speed setting modification buttons, your
vehicle may change speed very abruptly.
When descending a steep hill , the cruise
control system cannot prevent the vehicle
from exceeding the set speed. Brake if
necessary to control the vehicle speed.
On steep climbs or when towing, the set
speed may not be reached or maintained.
Exceeding the programmed speed
setting
You can temporarily exceed the speed
setting by pressing the accelerator pedal (the
programmed speed flashes).
To return to the speed setting, release the
accelerator pedal (when the set speed is
reached again, the displayed speed stops
flashing).
Operating limits
Never use the system in the following
situations:
–

In an urban area with the risk of
pedestrians crossing the road.
–


In heavy traffic (except versions with the
Stop & Go function).
–


On winding or steep roads.
–


On slippery or flooded roads.
–


In poor weather conditions.
–


In the event of restricted visibility for the
driver

.
–

Driving on a speed circuit.
–


Driving on a rolling road.
–


When using a ‘space-saver
’ type spare
wheel.
–

When using snow chains, non-slip covers
or studded tyres.

11 8
Driving
► Pressing 2-I I> or 4-OK again will reactivate
cruise control (green).
Cruise control operation is also
temporarily interrupted (pause):
–

by pressing the brake pedal.
–


automatically
, if the electronic stability
control (ESC) system is triggered.
–

by shifting to neutral or engaging reverse
gear

.
–

by using the electric parking brake.
Modifying the speed setting
The cruise control must be active.
To change the speed setting using the vehicle’s
current speed:
►
For steps of +/- 1 mph (1 km/h),
make successive short presses upwards/
downwards

on 3 to increase/decrease.
►

For steps of +/- 5 mph (5
km/h), press and
hold upwards/downwards on 3 to increase/
decrease.
Prolonged pressing and holding
upwards/downwards on 3 causes a very
rapid change in vehicle speed.
As a precaution, we recommend setting a cruise speed fairly close to the current
speed of your vehicle, to avoid any sudden
acceleration or deceleration of the vehicle. To change the speed setting using the speed
suggested by the Road signs recognition
displayed on the instrument panel:
–
When passing the sign:
►

Press
4-OK to save the suggested speed.
This value is then immediately shown as the new
speed setting on the instrument panel.
–
After passing the sign:
►

Press
4-OK. The message “OK?" is
displayed to confirm the request to save.
►
Press
4-OK again to save the suggested
speed. The new speed setting value is displayed
on the instrument panel.
Off
► Press 1: the cruise control information display
disappears.
Malfunction
In the event of a malfunction, dashes are
displayed flashing and then fixed instead of the
speed setting.
Have it checked by a CITROËN dealer or a
qualified workshop.
Highway Driver Assist
Only available on versions with the EAT8
automatic gearbox and drive selector.
This system automatically adjusts the speed
and corrects the trajectory of the vehicle, using
Adaptive cruise control with Stop&Go function in
conjunction with Lane Positioning Assist.
These two functions must be activated and in
operation.
For more information on Adaptive cruise
control and Lane Positioning Assist, refer to
the corresponding sections.
The system assists the driver by acting on the steering, acceleration and braking
within the physical limits
and capacities of the
vehicle. Certain road infrastructure elements
or vehicles in the surroundings may not be
properly seen or may be poorly interpreted by
the camera and radar, resulting in an
unexpected change in direction, a lack of
steering correction and/or inappropriate
management of acceleration or braking.
Primarily designed for driving on main
roads and motorways, this system only
works with moving vehicles driving in the
same direction as your vehicle.

120
Driving
Steering-mounted controls



1. Selection/deselection of cruise control only or
Highway Driver Assist (depending on version)
2. Switch on/pause cruise control at the
previously saved speed setting
Confirmation of vehicle restart after automatic
stop (version with Stop & Go function)
3. Increase/Decrease the speed setting (if
cruise control activated)
Activation of cruise control in progress (if
cruise control deactivated)
Display and configuration of the inter-vehicle
distance setting
4. Activation of cruise control in progress
Use the speed suggested by the Road signs
recognition function
For more information on the Road signs
recognition


function, refer to the corresponding
section.
Information displayed on
the instrument panel


5. Cruise control activated (green)/paused
(grey)
6. Speed setting value
7. Speed suggested by the Road signs
recognition function
8. Vehicle held stationary (version with
Stop&Go function)
9. Inter-vehicle distance setting
10. Position of the vehicle detected by the
system
Use
Selecting the system
► With the engine running, press 1-ASSIST to
select cruise control mode.
The symbol for the Adaptive cruise control system is displayed on the instrument
panel.
Switching on cruise control
With an EAT8 automatic gearbox or a drive
selector, your speed must be between 0 and
112
mph (0 and 180 km/h).
System activation is also subject to the following
conditions:
–

driver's door closed.
–


driver's seat belt fastened.
–

mode D selected on the automatic gearbox.
–

parking brake released.
–


if the vehicle is stationary
, brake pedal
depressed.
►

Press
3 or 4-OK: the current speed becomes
the speed setting (minimum 19 mph (30
km/h))
and cruise control is immediately activated
(green display).
Modifying the speed setting
To change the speed setting using the vehicle’s
current speed:
►

For steps of +/- 1 mph (1 km/h), make
successive short presses upwards/downwards
on

3 to increase/decrease.
►

For steps of +/- 5 mph (5
km/h), press and
hold upwards/downwards on 3 to increase/
decrease.
Prolonged pressing and holding
upwards/downwards on 3 causes a rapid
change in vehicle speed.