Media CITROEN C4 2023 Manual PDF

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12► Activate the audible warning in the
"Navigation" menu and check the voice volume
in the sound settings.
The system does not suggest a detour
around an incident on the route.
The route settings do not take account of
TMC
messages.
►

Configure the "T
raffic info" function in the
route settings list (None, Manual or Automatic).
I am receiving a "Danger zone" alert which is
not on my route.
As well as providing guided navigation, the
system announces all "Danger areas" positioned
in a cone located in front of the vehicle. It may
provide an alert for "Danger areas" located on
nearby or parallel roads.
►

Zoom the map to show the exact location
of the "Danger area".

You can select "On the
route" to stop receiving warnings or decrease the
warning duration.
Certain traffic jams along the route are not
indicated in real time.
On starting, a few minutes may elapse before
the system begins to receive traffic information.
►

W
ait until traffic information is being received
correctly (traffic information icons shown on the
map).
In certain countries, only major routes
(motorways, etc.) are listed for the traffic
information.
This is perfectly normal. The system is
dependent on the traffic information available.
The altitude is not displayed. On starting, GPS initialisation may take up to
3 minutes to receive more than 4 satellites
correctly.
►

W
ait until the system has started up
completely so that there is GPS coverage by at
least 4
satellites.
Depending on the geographical environment
(tunnel, etc.) or the weather, the conditions of
reception of the GPS signal may vary.
This behaviour is normal. The system is
dependent on the GPS signal reception
conditions.
My navigation is no longer connected.
During start-up and in certain geographical
areas, the connection may be unavailable.
►

Check that the online services are activated
(settings, contract).
Radio
The reception quality of the radio station
being listened to gradually deteriorates or
the station presets are not working (e.g.
no
sound, "87.5" MHz is displayed).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
►

Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more powerful transmitter in
the geographical area.
The aerial is missing or damaged (e.g.

when
going through a car wash or in an underground
car park). ►

Have the aerial checked by a dealer
.
The surrounding area (e.g. hill, building, tunnel,
underground car park, etc.) is blocking reception,
including in RDS tracking mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
I cannot find some radio stations in the list of
stations received.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
►
Press "Update list" in the "Radio stations"
secondary menu.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
►

Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
There may be an extended pause after
inserting a USB stick.

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The system reads a variety of data (folder, title,
artist, etc.). This can take from a few seconds to
a few minutes.
This is perfectly normal.
Some characters in information about the
currently playing media may not be displayed
correctly.
The audio system is unable to process certain
types of character.
►
Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►


Start playback from the device.
T

rack names and playing times are not
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I am unable to connect my Bluetooth
telephone.
The telephone's Bluetooth function may be
switched off or the device may not be visible.
►

Check that the telephone has Bluetooth
switched on.
►


Check in the telephone settings that it is
"visible to all".
►


Deactivate then reactivate the telephone’
s
Bluetooth function.
The Bluetooth telephone is not compatible with
the system. ►

Y
ou can check the compatibility of the
telephone on the Brand's website (services).
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay may not activate if the
USB cables are of poor quality.
►
Use genuine USB cables to ensure
compatibility
.
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay are not available in all
countries.
►
Check the list of supported countries via
these
websites: Google Android Auto or Apple.
The volume of the telephone connected via
Bluetooth is too low.
The volume depends on both the system and the
telephone.
►
Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary
.
Ambient noise affects the quality of the
telephone call.
► Reduce ambient noise (e.g. close the
windows, reduce ventilation, slow down).
Some contacts are duplicated in the list.
The options for synchronising contacts are:
synchronise the contacts on the SIM card, the
contacts on the telephone, or both. When both
synchronisations are selected, some contacts
may be duplicated.
►

Select "Display SIM card contacts" or
"Display telephone contacts".
The contacts are not listed in alphabetical
order

.Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
►

Modify the telephone directory display
settings.
The system is not receiving SMS text
messages.
Bluetooth mode does not allow SMS text
messages to be sent to the system.
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
►

Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
►


Modify the balance setting or the distribution
setting to obtain the desired sound quality

.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.

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MyCitroën Drive Plus
GPS navigation -
Applications - Multimedia
audio system - Bluetooth
®
telephone
The functions and settings described
vary according to the version and
configuration of the vehicle, and according to
the country of sale.
For safety reasons and because they
require continued attention on the part of
the driver, the following operations must be
carried out with the vehicle stationary and
the ignition on:
–

Pairing the smartphone with the system via
Bluetooth®.
–
Using the smartphone.
–

Connecting to Mirror Screen
(Apple®CarPlay® or Android Auto).
–
Changing the system settings and
configuration.
The message Energy economy mode is displayed when the system is about to go
into standby.
For more information on Energy economy
mode, refer to the "Practical information"
section.
The AM radio selection mode is not available on electric vehicles.
Warning
Navigation is a driving aid. It cannot
replace the driver. All guidance instructions
should be carefully checked by the user.
By using the navigation, you accept the
following terms and conditions:
https://www.tomtom.com/en_gb/legal/
eula-automotive/?388448
First steps
The system starts when the ignition is switched on.
Short press, ignition off: system on/off.
Short press, ignition on: mute/restore sound.
Long press, ignition on: start standby mode
(mute sound, screens and clock display off).
Rotation: volume adjustment.
Information
This system gives access to the following
elements:
–

Audio equipment and telephone controls with
display of associated information.
–


Connected services and display of associated
information.
–


Navigation system controls and display
of associated information (depending on
equipment). –


V
oice recognition (depending on equipment).
–
T
ime and outside temperature.
–
Heating/air conditioning system controls and
reminders of settings.
–

Settings for driving aid functions, comfort
and safety functions, extended head-up display
(depending on equipment and version), audio
equipment and digital instrument panel.
–

Settings for functions specific to electric
vehicles.
–

Display of visual manoeuvring aid functions.
–

Interactive handbook.
–

V
ideo tutorials (e.g. screen management,
driving aids, voice recognition).
Upper banner
Certain information is displayed permanently in
the upper banner of the touch screen:
–

Outside temperature from the vehicle's
sensors (associated with a blue symbol if there is
a risk of ice).
–


T
emperature setting reminder for the air
conditioning on the driver's and passenger sides.
–

Charge level of the connected smartphone.
–


System connection status (Bluetooth®, Wi-Fi,
mobile telephone network).
–

Time.
–

Quick access to the Mirror Screen® functions
(associated with a connected smartphone).
Swipe down from the upper edge of the touch
screen to access the notifications centre and
display a list of quick settings :Guest, Privacy

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13the security of devices, and the updating
of software and firmware, will be carried
out when necessary in order to comply
with a legal requirement applicable to the
Manufacturer (e.g. the applicable law in terms
of product liability, the regulations governing
e-call) or when necessary to protect the
respective vital interests of the vehicle's users
and passengers.
The establishment of a secure connection via
radio network and the corresponding remote
updates are not affected by the privacy
settings and are intended to be carried out
after being initialised by the user in response
to a related notification.
The system can notify the receipt of an update
when it is connected to an exterior Wi-Fi network
or a mobile telephone network.
Large updates are downloaded only via the Wi-Fi
network.
The availability of an update is notified on the
screen at the end of the journey with an option
of immediate installation or postponement of
installation.
The installation time is variable and can take
several minutes with a maximum of about 30
minutes. A notification will give an estimate of the
duration and a description of the update.
Update information is available through the
"Settings" application.
Press the "Settings" application.
In the list, select the "Updates" tab.This button allows you to change the authorisation for automatic downloading
of updates via an exterior Wi-Fi network.
For safety reasons and because it
requires sustained attention on the part
of the driver, the installation must be carried
out with the ignition on but without starting the
engine.
The installation cannot be carried out in the
following cases:
–

engine running.
–


emergency call in progress.
–


insufficient battery level.
–


when charging for electric vehicles.
If an update has failed or has expired, contact a
dealer or a qualified workshop.
The Manufacturer does not charge for the use of this service.
However, the use of Wi-Fi and/or mobile
telephone networks by your smartphone may
incur extra charges if you exceed the data
allowance included in your contract.
Any associated costs will be billed to you by
your mobile telephone operator.
Personalisation
Press and hold the screen from one of the
system's home pages.
Or
Press the "Settings" application.
In the list, select the "Customization" tab.
Press the "Displays" field.
A page divided into 2 parts is displayed.
Press the HOME button at any time to leave this
page.
Personalising the screen
Press the pencil in the "Customize
Touchscreen" part.
A representation of the organisation of the
different home page ( HOME) Widgets
is
displayed.
A Widget is a reduced window of an application or service.
Adding a Widget
To add a Widget, press "Widget" on the left of the screen.
Or
Press one of these buttons on the screen.
Select the desired Widget.
Press the back arrow to return to the
previous page.
Organising the Widgets on a home
page (HOME)
To move a Widget, press and hold it, then drag it
to the desired location.

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Adding a page
To add a page, press "Page" on the left of the screen.
Press the back arrow to return to the
previous page.
Deleting a Widget
To move a Widget to the bin, press and hold it, then drag it to the bin.
Personalising the
instrument panel
Press the pencil in the "Customize
Driver Information" part.
The modification of the organisation of the
different Widget is displayed on the instrument
panel in real time.
A Widget is a reduced window of an application or service.
Adding a Widget
To add a Widget, press "Widget" on the left of the screen.
Or
Press one of these buttons on the screen.
Select the desired Widget.
Press the back arrow to return to the
previous page.
Deleting a Widget
To move a Widget to the bin, press and hold it, then drag it to the bin.
Personalising My shortcuts
(depending on equipment)

From the left or right edge of the screen, swipe
right or left to display the shortcuts.
A representation of six shortcuts appears.
These shortcuts can be used to access an application (e.g. Media, Climate) or to
launch an action (e.g.
set the temperature to
21°, call a contact selected in their directory).
Briefly press a shortcut to be replaced, a panel is
displayed with all eligible shortcuts. A notification
also informs you of the next step to be applied.
Select the desired new shortcut. It will be
duplicated in the My shortcuts page and will
replace the originally selected one. A notification
also informs you of this.
To exit this function at any time, press this button or press the HOME main button.
Steering-mounted
controls
Voice control:
Short press, system voice commands
(depending on equipment).
Long press, voice commands of
the

smartphone connected using Bluetooth
® or
Mirror Screen® (Apple®CarPlay®/Android Auto)
via the system.
Increase volume.
Decrease volume.
Mute the sound: long press on the
decrease volume button.
Restore the sound by pressing one of the two
volume buttons.
Incoming call (short press): accept the
call.
Call in progress (short press): hang up.
Incoming call (long press): refuse the incoming
call.
Out of call (short press): access the call log of
the telephone connected via
Bluetooth
®.
Mirror Screen® connected (short press): access
the projected view of the telephone application of
your Mirror Screen
® equipment.Radio: automatic search for the
previous/next station (in the list of
radio stations sorted by name or by frequencies).
Media: previous/next track, movement in the
lists.
Phone: browse the telephone's call log.

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13Short press: validate a selection. Out of
selection, display the lists.
Applications
From the home page, press this button to
access the applications wall.
From any page, press the touch screen
with three or more fingers to display the
applications wall.
Help
Access the handbook and watch tutorials.
Media
Select an audio source or radio station.
Mirror Screen®
Smartphone connected with Mirror
Screen®: access to the projected view of
Apple®CarPlay® or Android Auto.
Smartphone not connected: access the menu
allowing you to connect a smartphone.
Navigation
(depending on equipment)
Enter navigation settings and choose a
destination.
Use services available in real time, depending on
equipment.
Voice commands
(depending on equipment)
Use the system or smartphone voice recognition
via the system.
Phone Telephone not connected: access the menu
allowing you to connect a telephone.
Telephone connected: access the call log,
contacts and telephone settings.
Two connected telephones: access the contents
of the priority telephone with the possibility of
changing the priority of the telephone.
Settings
Main settings for the audio system, touch
screen and digital instrument panel.
Voice commands
First steps
(depending on equipment)
The voice recognition service offers a choice
of 17 languages minimum (French, German,
English (UK), English (US),
Arabic, Brazilian,
Chinese, Spanish, Hebrew, Italian, Japanese,
Dutch, Polish, Portuguese, Russian, Swedish,
Turkish) available with the cellular network and
in line with the language chosen and previously
configured in the system.
The system supports two languages

for cases
where the area in which the vehicle is travelling
is not covered by the cellular network.
These languages, referred to as on-board
languages,


are downloaded into the system.
If the chosen language has not been
downloaded, a message on the screen appears as soon as the cellular network is not connected
for the first time and offers to download it.
T

o use this new language in all areas, download
it beforehand (ignition on without starting the
engine) via the Wi-Fi network.
Apply the download procedure displayed on the
screen.
Downloading this new language removes the
least used on-board language.
Information - Using the
system
When voice commands are activated, say
your command after the audible signal.
For

commands in several stages, interaction
takes place with the system to complete the
initial request.
Some commands self-validate after 7 seconds.
If the system has not taken your command into
account, it will indicate this by a voice message
and an on-screen display.
Opening voice recognition
Voice commands can be used on any
screen page, provided there are no other
sources which take priority in use (reverse,
emergency or assistance call, telephone call,
other smartphone voice recognition already
launched).
Choice of opening voice recognition:
►

Say “Hello Citroën”.
or

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► Press the button located on the steering
wheel.
or
►

Press the touch screen button.
To ensure that voice commands are always recognised by the system, please
follow these recommendations:
–

Use natural language in a normal tone
without breaking up words or raising your
voice.
–


After opening voice recognition with the
steering wheel-mounted button or the button
on the touch screen, always wait for the
"beep" (audible signal) before talking. No
"beep" sounds when voice recognition is
opened using "Hello Citroën".
–


For optimal operation, it is recommended
that you close the windows and the sunroof
(depending on equipment) to avoid any
external interference, and switch the
ventilation off.
–


Before speaking the voice commands, ask
the other passengers not to speak.
Voice command example for air
conditioning:
"raise the fan speed"
"Turn on air conditioning"
"i'm too hot"
Voice command example for radio and
media:
"I want to listen to michael jackson"
"switch to radio"
"tune to 88.5"
Media voice commands are only
available with a USB connection.
Voice command example for navigation:
"navigate home"
"Navigate me to gabrielle's house"
"search for public parking nearby"
Depending on the country, give
destination (address) instructions in the
language configured for the system.
Voice command example for telephone:
"Call Matthew's mobile"
"call 0113 345 9869"
"Call jonathan"
If there is no telephone connected by
Bluetooth®, a voice message announces:
"Connect a telephone by Bluetooth®", and the
voice session will be closed.
Voice command example for the weather:
"do i need a raincoat"
"how is the weather tonight"
"what is today's humidity level"
Navigation
Navigation home screen
(depending on equipment)
Access to additional videos


https://www.tomtom.com/
PSAGroup-Connected-Nav
Press the "Navigation" application to
display the navigation home screen.
Press "Search" to enter an address or a
name.
Press this button to display the main
menu for the various options.
Press this button to display the 3D/2D
mode.
Select "Sound activated", "Alerts only"
and "Silent" with successive presses on
this button.
Press the "plus"/"minus" buttons to zoom
in/out, or use two fingers on the screen.
Main menu
Press the "Navigation" application to
display the navigation home screen.
Press this button to display the main
menu for the various options.

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13Select "Search" to enter an address,
name or some points of interest.
Select "Go home" using an address
previously saved in "Add home".
Select "Go to work" using an address
previously saved in "My places".
Select "Recent destinations" to display
the latest destinations searched.
Select "Current trip" to open another
menu and perform various actions for the
current planned route.
Select "My places" for quick access to
saved places as well as favourite
destinations.
Select "My trips" to display your favourite
routes.
Select "Parking" to display the various
parking options in the area.
Select "Service station" to display the
different service stations on the current
route or near the current location.
Select "TomTom service" to check the
network status.
Select "Settings" to enter the vehicle type
and to personalise the display, voice
instructions, map options, trip planning, sounds
and alerts, and system information.
Select this button to display details on
software versions as well as legal
information. Details of the Open Source software
libraries used and their licence URLs.
Regular connection to a secure Wi-Fi
access point automatically updates the
installed mapping globally.
The mapping is also updated using a cellular
network, depending on version, country of
sale, the vehicle's level of equipment, as well
as the subscription to connected services and
options.
However, using your smartphone's Wi-Fi
and/or cellular networks may incur additional
charges if you exceed your data plan.
These charges, if any, will be passed on to
your telephone operator's bill.
Connectivity
Connecting a wired device
by USB
The USB connection of a mobile device allows it
to be recharged. It makes its authorised media
content available to the system (Media content
of iPod
® type).Only one USB socket will allow a Mirror
Screen connection (Apple®CarPlay® or
Android Auto) for the compatible connected
mobile devices and to use some of the device's
applications on the touch screen.
For more information on the USB socket
compatible with the Mirror Screen
® function,
refer to the "Ease of use and comfort - Fittings"
section.
The mobile device is in charging mode when
connected with the USB cable.
It is recommended that you use your
device's original USB cables, preferably
with a short cable to ensure optimum
performance.
To protect the system, do not use a USB hub.
Bluetooth® connection
Connecting a mobile device to the vehicle's
system via Bluetooth® provides access to its
contents and its "Media" streaming. It also
enables the Phone function to be activated.
The connection can be initiated either from the
mobile device's Bluetooth
® menu or from the
vehicle's system, which requires opening the "My
Devices" menu for the first connection.
In some cases, you will need to unlock
your device and check the authorisation
to synchronise contacts and recent calls.
Some features may not be supported by your
device.
For information on the partial or full
compatibility of device models or
smartphones, please connect to the Brand’s
national website.

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Android Auto smartphone connection
Connecting just one Android Auto smartphone
can be carried out either by USB cable or using
a wireless connection.
First install the "Android Auto"
application via "Play Store" on your
smartphone.
The "Android Auto" function requires a
compatible smartphone.
If the device fails to connect, refer to the
Android Auto website to check that the device
is compatible with this function.
If the problem persists, delete all saved
connections on the smartphone and on the
system before attempting a new connection.
To ensure an optimum wireless connection,
we recommend avoiding placing your
smartphone too close to other Wi-Fi networks
to which it can connect automatically.
The cable connection requires that you
deactivate the Android Auto wireless function,
in the Settings menu of the "Android Auto"
application of your smartphone.
Connect the smartphone to the system
using the USB socket compatible with
Mirror Screen
®.
Android Auto is automatically launched a few
seconds after the USB connection has been
established. A validation procedure on the
smartphone has to be followed for the first
connection, with the vehicle stationary.
The smartphone charges when connected by the
USB cable.
The cable connection allows you to avoid
disconnections, especially when passing through
toll booths.
Only one USB socket enables the Mirror
Screen® connection (Android Auto); refer
to the "Ease of use and comfort - Fittings"
section.
It is recommended that you use the device's
original USB cables, preferably with a short
cable to ensure optimum performance.
The wireless connection of an Android Auto
smartphone can be initiated from the " My
Devices " menu.
First activate the smartphone’s Android Auto
®
wireless function, in the Settings menu of the
"Android Auto" application of your smartphone.
Press the "Settings" application.
In the list, select the "Connectivity" tab.
Select "My Devices " to display the device
to be connected to Android Auto.
If the device has never been connected to the
system before, it will have to be paired (refer to
the "Bluetooth
® connection" section).
The system detects if the smartphone is
compatible with Android Auto and offers to
connect to it following the pairing process. If the device has already been connected to the
system via Bluetooth
®, select the device settings
from the list of known devices and choose
Android Auto as the wireless connection mode.
The subsequent automatic connection of the
smartphone requires activation of Bluetooth
® on
your device.
As soon as the connection is established, press this button to display the " Android
Auto" interface.
To initiate the smartphone voice commands, press and hold the steering-
mounted control button.
Media
Changing source
Press the "Media" application.
Press this button to change source (radio,
audio streaming via a USB socket,
Bluetooth
® or Mirror Screen®).
Selecting a radio station
Press the "Media" application.
In the list, select the "Player" tab.
Press one of the buttons to
perform an automatic search for
radio stations.
Or

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13Move the slider to manually search for
frequencies up or down.
Or
Press this button.
Enter the frequency values using the
virtual keypad.
Press this button to confirm.
A list of stations is available by pressing the
“Stations” tab.
Press “Mute” to activate/deactivate the
sound.
Radio reception may be affected by the
use of electrical equipment not approved
by the Brand, such as a charger with USB
socket connected to the 12
V socket.
The exterior environment (hills, buildings,
tunnels, basement car parks, etc.) may block
reception, including in RDS mode. This
phenomenon is normal in the propagation
of radio waves and does not indicate any
malfunction of the system.
Storing a radio station
Select a station.Press the "Media" application.
In the list, select the "Player” tab.
Press the "Radio Favorites" button.
Storing takes place via a short or long
press on one of these buttons, or a long
press on an existing favourite radio station,
which will be replaced.
Press this button to return to the previous
page.
Automatic search for radio stations
Via the "Media" application.Press the "Media" application.
In the list, select the "Stations" tab.
The search is carried out automatically.
Using the steering-mounted controls,
press this button.
The search is carried out automatically.
Activating radio station tracking
The system changes frequency automatically to
obtain better reception.
Press the "Media" application.
In the list, select the "Settings” tab.
Activate “Radio Station Tracking”.
The lighting of the slider confirms that the
function is activated.
Changing the waveband
Press the "Media" application.
In the list, select the "Player" tab.
Press this button to change the waveband
(FM - AM - DAB) according to the country
of sale.
Activating traffic announcements
This function gives priority to listening to Traffic
announcements alert messages. To be active,
this function needs good reception of a radio
station that transmits this type of message.
While traffic information is being broadcast, the
current radio station is automatically interrupted
so that the message can be heard. Normal radio
listening resumes as soon as the message is
finished.
Press the "Media" application.
In the list, select the "Settings” tab.
Activate “Traffic Announcement (TA)”.
The lighting of the slider confirms that the
function is activated.
Audio streaming
The streaming function allows you to listen to
the audio stream coming from the smartphone(s)
connected via Bluetooth
®, USB (iPod® type) or
Mirror Screen®.