Service Citroen C4 CACTUS 2016 1.G Owner's Guide

176
AdBlue® additive and SCR system
f
or
 
BlueHDi   Diesel   engines
To assure respect for the environment and c
onformity   with   the   new   Euro   6   emissions  
s

tandard,   without   adversely   affecting   the  
p

er formance   or   fuel   consumption   of   Diesel  
e

ngines,   CITROËN   has   taken   the   decision   to  
e

quip   its   vehicles   with   an   effective   system   that  
a

ssociates   SCR   (Selective   Catalytic   Reduction)  
w

ith   a   particle   filter   (FAP)   for   the   treatment   of  
e

xhaust   gases.
Presentation of the SCR system
Using an additive called AdBlue® containing urea, a
 
catalytic
 
converter
 
turns
 
up
 
to
 
85%   of   nitrous o

xides
 
(NOx)
 
into
 
nitrogen
 
and
 
water,   which   are
 h

armless
 
to
 
health
 
and
 
the
 
environment. Once
  the   AdBlue
® tank is empty, a s
ystem
 
required
 
by   regulations   prevents  
s

tarting
 
of
 
the
 
engine.
If the SCR is faulty, the level of
emissions
 
from
 
your   vehicle   will   no  
l

onger
 
meet
 
the
 
Euro   6   standard:   your  
v

ehicle
 
becomes
 
polluting.
In
 
the
 
event
 
of
 
a
 
confirmed   fault  
w

ith
 
the
 
SCR
 
system,   you   must   go  
t

o
 
a
 
CITROËN
 
dealer   or   a   qualified  
w

orkshop
 
as
 
soon   as   possible:   after   a  
r

unning
 
distance
 
of   650   miles  
(1
 
100
 
km),
 
a
 
system   will   be   triggered  
a

utomatically
 
to
 
prevent   engine   starting.
The
 
AdBlue® additive is held in a special t
ank
 
located
  under   the   boot   at   the   rear   of  
t

he
 
vehicle.
 
It   has   a   capacity   of   17   litres:   this  
p

rovides
 
a
 
driving   range   of   about   12   500   miles  
(

20
 
000
 
km),
  after   which   an   alert   is   triggered  
w

arning
 
you
 
when   the   reserve   remaining   is  
e

nough
 
for
 
just   1   500   miles   (2   400   km).
During
 
each
  scheduled   service   of   your   vehicle  
b

y
 
a
 
CITROËN   dealer   or   a   qualified   workshop,  
t

he
 
AdBlue
® additive tank is refilled in order to a
llow
 
normal   operation   of   the   SCR   system.
If
 
the
 
estimated   mileage   between   two   services  
i

s
 
greater
 
than   12   500   miles   (20   000   km),   we  
r

ecommend
  that   you   go   to   a   CITROËN   dealer  
o

r
 
a
 
qualified   workshop   to   have   the   necessary  
t

op-up
 
carried   out.
Practical information

178
Remaining range between 0 and 350 miles (0 and 600 km)Breakdown related to a lack of AdBlue® additive
To be able to start the engine, we   recommend   that   you   call   on  
a

  CITROËN   dealer   or   a   qualified  
w

orkshop   for   the   top-up   required.
If
  you   carry   out   the   top-up   yourself,   it  
i

s   essential   to   add   at   least   3.8   litres   of  
Ad

Blue
® to the tank.
W
hen
 
switching
 
on
 
the
 
ignition,
 
the
 
SERVICE
 
w

arning
 
lamp
 
comes
 
on
 
and
 
the
 
UREA
 
warning
 
l

amp
 
flashes,
 
accompanied
 
by
 
an
 
audible
 
s

ignal
 
and
 
the
 
display
 
of
 
a
 
message
 
(e.g.
 
"Top
 
u

p
 
emissions
 
additive:
 
Starting
 
prevented
 
in
 
3

50
 
miles")
 
indicating
 
the
 
remaining
 
range
 
e

xpressed
 
in
 
miles
 
or
 
kilometres.
When
 
driving,
 
the
 
message
 
is
 
displayed
 
every
 
3

0
 
seconds
 
until
 
the
 
additive
 
tank
 
has
 
been
 
t

opped-up.
Go
 
to
 
a
 
CITROËN
 
dealer
 
or
 
a
 
qualified
 
w

orkshop
 
to
 
have
 
the
 
AdBlue
® tank topped-up.
Y
ou
 
can
 
also
 
top-up
 
the
 
tank
 
yourself.
Other wise you will not be able to restart your
engine. When
  switching   on   the   ignition,   the   SERVICE  
w

arning   lamp   comes   on   and   the   UREA   warning  
l

amp   flashes,   accompanied   by   an   audible  
s

ignal   and   the   display   of   the   message   "Top   up  
e

missions   additive:   Starting   prevented".
The
 Ad
Blue
® tank
 is  empty:  t he  s ystem  r equired  b
y
 
regulations   prevents   engine   starting.
For
 
more
 
information
 
on
 
topping-up
 
the
 
Ad

Blue
® additive, refer to the corresponding s
ection.
Practical information

179
In the event of a fault with the SCR emissions control system
In the event of the detection
of a faultDuring an authorised driving phase (between
650 miles and 0 miles) (1 100 km and 0 km)
A
  system   that   prevents   engine   starting   is   activated   automatically   from   650   miles   (1   100   km)   after   confirmation   of   a   fault   with   the   SCR   emissions  
c

ontrol   system.   Have   the   system   checked   by   a   CITROËN   dealer   or   a   qualified   workshop   as   soon   as   possible.
If   it   is   a   temporary   fault,   the   alert  
d

isappears   during   the   next   journey,  
a

fter   self-diagnosis   of   the   SCR   system.
The
  UREA,   SERVICE   and   diagnostic   warning  
l

amps   comes   on,   accompanied   by   an   audible  
s

ignal   and   the   display   of   the   message  
"

Emissions
 f
ault".
The
  alert   is   triggered   when   driving   when   the  
f

ault   is   detected   for   the   first   time,   then   when  
s

witching   on   the   ignition   for   subsequent  
j

ourneys,   while   the   fault   persists. If
  a   fault   with   the   SCR   system   is   confirmed   (after
 3

0   miles   (50   km)   covered   with   the   permanent
 d

isplay   of   the   message   signalling   a   fault),   the
 S

ERVICE   and   engine   diagnostic   warning   lamps
 c

ome   on   and   the   UREA   warning   lamp   flashes,
 a

ccompanied   by   an   audible   signal   and   the
 d

isplay   of   a   message   (e.g.:   "Emissions   fault:
 S

tarting   prevented   in   150 miles")   indicating   the
 r

emaining   range   express   in   miles   or   kilometres.
While
  driving,   the   message   is   displayed   every
 3

0   seconds   while   the   fault   with   the   SCR   system
 p

ersists.
The
  alert   is   repeated   when   switching   on   the
 ig

nition.
You
  should   go   to   a   CITROËN   dealer   or   a
 q

ualified   workshop   as   soon   as   possible.
Other wise, you will not be able to restart your
engine. Starting prevented
To
  be   able   to   start   the   engine,   you   must   call   on  
a

  CITROËN   dealer   or   a   qualified   workshop.
You
  have   exceeded   the   authorised  
d

riving   limit:   the   starting   prevention  
s

ystem   inhibits   engine   starting.
Every time the ignition is switched on, the SERVICE and   engine   diagnostic   warning   lamps   come   on   and t

he   UREA   warning   lamp   flashes,   accompanied   by
 a

n   audible   signal   and   the   display   of   the   message
 "

Emissions   fault:   Starting   prevented".
7
Practical information

180
Freezing of the AdBlue® additive
The
 
AdBlue
® additive freezes at t
emperatures   below   around   -11°C.
The
 
SCR
 
system   includes   a   heater  
f

or
 
the
 
AdBlue
® tank, allowing you to c
ontinue
 
driving   in   very   cold   conditions.
Topping-up the AdBlue® additive
Precautions in useFilling the AdBlue® tank is an operation i
ncluded
 
in
 
every
 
routine   service   on   your  
v

ehicle
 
by
 
a
 
CITROËN   dealer   or   a   qualified  
w

orkshop.
Nevertheless,
 
given   the   capacity   of   the   tank,  
i

t
 
may
 
be
 
necessary   to   top-up   the   additive  
b

etween
 
services,
  more   particularly   if   an   alert  
(

warning
 
lamps
 
and   a   message)   signals   the  
r

equirement.
You
 
can
 
got
 
to
 
a
 
CITROËN   dealer   or   a   qualified  
w

orkshop.
If
 
you
 
envisage
 
topping-up   yourself,   please  
r

ead
 
the
 
following
 
warnings   carefully. Keep
  AdBlue
® out of the reach of
children,
 
in
 
its
  original   bottle.
Never
 
transfer   AdBlue
® to another
container:
 
it
 
would
 
lose
  its   purity. Never
  dilute   the   additive   with   water.
Never   pour   the   additive   into   the   Diesel  
f

uel   tank.
Never   top-up   from   an   AdBlue®
dispenser
 
reserved
 
for
 
heavy
 
goods  
v

ehicles.
Use
 
only
 
AdBlue
® additive that meets the I
SO 22241
 
standard.
The
 
supply
 
in
 
a
 
non-drip   bottle   simplifies  
t

opping-up.
 
You
 
can   obtain   1.89   litre   (half   a   US  
g

allon)
 
bottles
 
from   a   CITROËN   dealer   or   a  
q

ualified
 w

orkshop.
The
 
AdBlue® additive is an urea-based s
olution.
 
This   liquid   is   non-flammable,  
c

olourless
 
and   odourless   (kept   in   a   cool   area).
In
 
the
 
event
 
of   contact   with   the   skin,   wash  
t

he
 
affected
 
area   with   soap   and   water.   In   the  
e

vent
 
of
 
contact   with   the   eyes,   wash   (irrigate)  
t

he
 
eyes
 
with   large   amounts   of   water   or   with  
a

n
 
eye
 
wash
  solution   for   at   least   15   minutes.  
I

f
 
a
 
burning
 
sensation   or   irritation   persists,   get  
m

edical
 
attention.
If
 
swallowed,   immediately   wash   out   the   mouth  
w

ith
 
clean
 
water   and   then   drink   plenty   of   water.
In
 
certain
 
conditions   (high   ambient  
t

emperature,
  for   example),   the   risk   of   release  
o

f
 
ammonia
 
cannot   be   excluded:   do   not   inhale  
t

he
 
product.
 
Ammonia   vapour   has   an   irritant  
e

ffect
 
on
 
mucous   membranes   (eyes,   nose   and  
t

hroat).
Practical information

215
Charging the battery using
a battery charger
For optimum service life of the battery, it is essential   to   maintain   an   adequate   state   of  
c

harge.
In
  some   circumstances   it   may   be   necessary   to  
c

harge   the   battery:
-
 
i
f   you   use   your   vehicle   essentially   for   short  
j

ourneys,
-
 
i
f   the   vehicle   is   to   be   taken   off   the   road   for  
s

everal   weeks.
Contact
  a   CITROËN   dealer   or   a   qualified  
w

orkshop. It
  is   not   necessary   to   disconnect   the  
b

attery.
Never
  try   to   charge   a   frozen   battery.
If the battery has been frozen, have
it
  checked   by   a   CITROËN   dealer   or   a  
q

ualified   workshop,   who   will   check   that  
t

he   internal   components   have   not   been  
d

amaged   and   the   casing   is   not   cracked,  
w

hich   could   cause   a   leak   of   toxic   and  
c

orrosive   acid.
If
  you   envisage   charging   your   vehicle's  
b

attery   yourself,   use   only   a   charger  
c

ompatible   with   lead-acid   batteries   of   a  
n

ominal   voltage   of   12   V.
If this label is present, it is essential
to
  use   only   a   12   V   charger,   to   avoid  
c

ausing   irreversible   damage   to   the  
e

lectrical   components   related   to   the  
S

top   &   Start   system. Follow
  the   instructions   for   use   provided  
b

y   the   manufacturer   of   the   charger.
Never
  reverse   polarities.
F
 
S
witch   off   the   ignition.
F
 
S
witch   off   all   electrical   consumers   (audio  
s

ystem,   lighting,   wipers, ...).
F
 
S
witch   off   the   charger   B   before   connecting  
t

he   cables   to   the   battery,   so   as   to   avoid   any  
d

angerous
 spar
ks.
F
 
E
nsure   that   the   charger   cables   are   in   good  
c

ondition.
F
 
C
onnect   the   charger   B   cables   as   follows:
-
 
t
he   positive   (+)   red   cable   to   the   (+)  
t

erminal   of   the   battery   A,
-
 
t
he   negative   (-)   black   cable   to   the   earth  
p

oint C   on   the   vehicle.
F
 
A
t   the   end   of   the   charging   operation,   switch  
o

ff   the   charger   B   before   disconnecting   the  
c

ables   from   the   battery   A.
8
In the event of a breakdown

217
To w i n g
General recommendations
Observe the legislation in force in your country.
E nsure   that   the   weight   of   the   towing   vehicle   is   higher   than   that   of   the   towed   vehicle.
The
  driver   must   remain   at   the   wheel   of   the   towed   vehicle   and   must   have   a   valid   driving   licence.
When
  towing   a   vehicle   with   all   four   wheels   on   the   ground,   always   use   an   approved   towing   arm;
 r

ope   and   straps   are   prohibited.
The
  towing   vehicle   must   move   off   gently.
When
  towing   a   vehicle   with   the   engine   off,   there   is   no   longer   any   power   assistance   for   braking
 o

r   steering.
In
  the   following   cases,   you   must   always   call   on   a   professional   recovery   service:
-
 
v
ehicle   broken   down   on   a   motor way   or   fast   road,
-
 
f
our-wheel   drive   vehicle,
-
 
w
hen   it   is   not   possible   to   put   the   gearbox   into   neutral,   unlock   the   steering,   or   release   the
 par

king
 b
rake,
-
 
t
owing   with   only   two   wheels   on   the   ground,
-
 
w
here   there   is   no   approved   towing   arm   available...
Procedure
 
for
 
having
 
your
 
vehicle
 
towed
 
or
 
for
 
towing
 
another   vehicle   using   a   removable   towing   eye.
The towing eye
 
is
 
stowed
 
under
 
the
 
boot
 
floor,
 
o

r
 
may
 
be
 
located
 
under
 
the
 
front
 
passenger
 sea
t, d
epending o
n v
ersion.
8
In the event of a breakdown

226
Emergency or assistance call
If an impact is detected by the airbag control   unit,   and   independently   of  
t

he   deployment   of   any   airbags,   an  
e

mergency   call   is   made   automatically.
Localised Emergency Call
In an emergency, press this button   for   more   than   2   seconds.
Flashing
  of   the   green   indicator  
l

amp   and   a   voice   message  
c

onfirm   that   the   call   has  
b

een   made   to   the   "Localised  
E

mergency   Call"*   centre.
Pressing
 
this
 
button   again   immediately   cancels  
t

he
 
call.
The
 
green
 
indicator   lamp   goes   off.
At
 
any
 
time,
 
pressing   this   button   for   more   than  
8

 
seconds
 
cancels   the   call.
The
 
green
 
indicator   lamp   remains   on   (without  
f

lashing)
 
when   communication   is   established.
It
 
goes
 
off
 
at
 
the   end   of   the   call.
This
 
call
 
is
 
dealt   with   by   the   "Localised  
E

mergency
 
Call"   centre,   which   receives  
l

ocating
 
information   from   the   vehicle   and  
c

an
 
send
 
a
 
detailed   alert   to   the   appropriate  
em

ergency
 ser
vices.
In countries in which a centre is not
operational,
 
or   when   the   locating   service  
h

as
 
been
 
expressly   declined,   the   call   is   dealt  
w

ith
 
directly
 
by   the   emergency   services   (112)  
w

ithout
 
the
 
vehicle   location. *
  
T
hese   services   are   subject   to   conditions   and  
a

vailability.
 C

onsult   a   CITROËN   dealer.
If
  you   benefit   from   the   CITROËN
 C

onnect   Box   offer   with   the   SOS   and
 a

ssistance   pack   included,   there   are
 a

dditional   services   available   to   you   in
 y

our MyCITROËN personal space, via
the CITROËN Internet website in your
country,
  accessible   on   www.citroen.com.
Audio and Telematics

227
Localised Assistance Call
If you purchased your vehicle outside the   CITROËN   dealer   network,   we  
i

nvite   you   to   have   a   dealer   check   the  
c

onfiguration   of   these   services   and,   if  
d

esired,   modified   to   suit   your   wishes.
In
  a   multi-lingual   country,   configuration  
i

s possible in the official national
language
  of   your   choice.
For technical reasons, particularly
to
  improve   the   quality   of   Telematic  
s

ervices   to   customers,   the  
m

anufacturer   reserves   the   right   to  
c

arry   out   updates   to   the   vehicle's   on-
board
  telematic   system.
The
 
fault
 
with
 
the
 
system
 
does
 
not
 
p

revent
 
the
 
vehicle
 
being
 
driven. Press
 
this
 
button
 
for
 
more
 
than
 

2
 
seconds
 
to
 
request
 
assistance
 i
f
 
the
 
vehicle
 
breaks
 
down.
A
 
voice
 
message
 
confirms
 
that
 
t

he
 
call
 
has
 
been
 
started*.
Pressing
 
this
 
button
 
again
 
immediately
 
cancels
 
t

he
 
request.
The
 
cancellation
 
is
 
confirmed
 
by
 
a
 
voice
 
m

essage.
The
 
orange
 
indicator
 
lamp
 
is
 
on
 
fixed:
 
the
 
back-
up
 
battery
 
should
 
be
 
replaced.
In
 
both
 
cases,
 
the
 
emergency
 
and
 
assistance
 
c

alls
 
service
 
may
 
not
 
work.
Contact
 
a
 
qualified
 
repairer
 
as
 
soon
 
as
 
p

ossible.
Operation of the system
When the ignition is switched on, t he   green   indicator   lamp   comes  
o

n   for   3   seconds   indicating   that  
t

he   system   is   operating   correctly.
The
  orange   indicator   lamp  
f

lashes   then   goes   off:   the   system  
h

as   a   fault.
*
  
T
hese   services   are   subject   to   conditions   and  
a

vailability.
 C

onsult   a   CITROËN   dealer.
.
Audio and Telematics

229
7-inch touch screen tablet
GPS satellite navigation - Multimedia audio - Bluetooth® telephone
Contents
First
 
steps
 2 30
Steering
 
mounted
 
controls
 
2
33
Menus
 
2
34
Media
 23

6
Radio
 2

42
DAB
 
(Digital
 
Audio
 
Broadcasting)
 
radio  
2
44
Music
 
2
46
Navigation
 2

50
Navigation
 
-
 
Guidance
 
2
58
Traffic
 26

2
Configuration
 26

4
Connected
 
services
 
2
72
CITROËN
 
Multicity
 
Connect
 
2
73
Telephone
 2

74
Frequently
 
asked
 
questions
 
2
82
The
 
system
 
is
 
protected
 
in
 
such
 
a
 
way
 
that
 
it
 
will
 
only
 
operate
 
in
 
y

our
 
vehicle. As
 
a
 
safety
 
measure,
 
the
 
driver
 
should
 
only
 
carry
 
out
 
operations  
w

hich
 
require
 
prolonged
 
attention
 
while
 
the
 
vehicle
 
is
 
stationary.
The
 
display
 
of
 
an
 
energy
 
economy
 
mode
 
message
 
signals
  that  
e

lectrical
 
systems
 
operating
 
are
 
going
 
into
 
standby.
Refer
 
to
 
the
 
energy
 
economy
 
mode
 
section.
.
Audio and Telematics

235
Telephone
Configuration Connected services
Connect a telephone by Bluetooth®.
Adjust
 
the
 
audio
 
settings
 
(balance,
 a
mbience...),
 
the
 
brightness
 
of
 
the
 
instruments
 
a

nd
 
controls,
 
the
 
display
 
settings
 
(language,
 
u

nits,
 
date,
 
time...)
 
and
 
access
 
the
 
interactive
 
h

elp
 
for
 
the
 
main
 
vehicle
 
systems
 
and
 
warning
 
lam

ps. CITROËN MULTICITY CONNECT
Connect to an applications portal to facilitate,
make
 
safe
 
and
 
personalise
 
journeys
 
by
 
means
 
o

f
 
a
 
connection
 
key
 
available
 
on
 
subscription
 
f

rom
 
a
 
CITROËN
 
dealer.
(Depending
 o

n
 e

quipment)
.
Audio and Telematics