Citroen C4 RHD 2014 2.G Owner's Manual

309
FREQUENTLY ASKED QUESTIONS



QUESTION



ANSWER



SOLUTION


There is a difference in
sound quality between
the different audio
sources (radio, CD...).
For optimum sound quality, the audio settings (Volume, Bass, Treble,
Ambience, Loudness) can be adapted to the different sound sources,
which may result in audible differences when changing source (radio,
CD...). Check that the audio settings (Volume, Bass,
Treble, Ambience, Loudness) are adapted to
the sources listened to. It is advisable to set
the AUDIO functions (Bass, Treble, Front-Rear
Fader, Left-Right Balance) to the middle position,
select the musical ambience "None" and set the
loudness correction to the "Active" position in CD
mode or to the "Inactive" position in radio mode.
When changing the
settings for treble and
bass, the ambience
setting is deselected.
When changing the
ambience setting, treble
and bass are reset to
zero. Choosing an ambience imposes settings for treble and bass. Modifying
one without the other is not possible. Modify the treble and bass settings or the
ambience setting to obtain the desired sound
quality.
When changing the
balance setting,
distribution is deselected. Choosing a distribution setting imposes a balance setting. Modifying one
without the other is not possible. Modify the balance setting or the distribution
setting to obtain the desired sound quality. The following tables contain answers to the most frequently asked questions.

310
FREQUENTLY ASKED QUESTIONS



QUESTION



ANSWER



SOLUTION


The quality of reception
of the radio station
listened to gradually
deteriorates or the stored
stations do not function
(no sound, 87.5 MHz is
displayed...). The vehicle is too far from the transmitter used by the station listened
to or there is no transmitter in the geographical area through which the
vehicle is travelling. Activate the RDS function to enable the system
to check whether there is a more powerful
transmitter in the geographical area.
The environment (hills, buildings, tunnels, basement car parks...) block
reception, including in RDS mode. This phenomenon is normal and does not indicate
a failure of the audio equipment.
The aerial is absent or has been damaged (for example when going
through a car wash or into an underground car park). Have the aerial checked by a CITROËN dealer.
Sound cut-outs of 1 to
2 seconds in radio mode. During this brief sound cut-out, the RDS searches for any frequency
permitting better reception of the station. Deactivate the RDS function if the phenomenon is
too frequent and always on the same route.
The traffi c announcement
(TA) is displayed. I do
not receive any traffi c
information. The radio station does not broadcast traffi c information. Tune to a radio station which broadcasts traffi c
information.
The stored stations are
not found (no sound,
87.5 MHz is displayed...). An incorrect waveband is selected. Press the BAND button to return to the waveband
on which the stations are stored.

311
FREQUENTLY ASKED QUESTIONS



QUESTION



ANSWER



SOLUTION


The CD is ejected
automatically or is not
played by the player. The CD is inserted upside down, is unplayable, does not contain any
audio data or contains an audio format which the player cannot play.
The CD is protected by an anti-pirating protection system which is not
recognised by the audio equipment.

- Check that the CD is inserted in the player the
right way up.

- Check the condition of the CD: the CD cannot
be played if it is too damaged.

- Check the content in the case of a recorded
CD: consult the advice in the "Audio" section.

- The audio equipment's CD player does not
play DVDs.

- Due to their quality level, certain writeable
CDs will not be played by the audio system.
The CD player sound is
poor. The CD used is scratched or of poor quality. Insert good quality CDs and store them in suitable
conditions.
The audio settings (bass, treble, ambience) are unsuitable. Set the treble or bass level to 0, without selecting
an ambience.
I am unable to connect
my Bluetooth telephone. It is possible that Bluetooth is switched off on the telephone or that the
telephone has not been made not visible.

- Check that your telephone has Bluetooth
switched on.

- Check in the telephone's settings that it is
"Visible to all".
The Bluetooth telephone is not compatible with the system. You can check the compatibility of your telephone
on www.citroen.co.uk (services) .
The Bluetooth connection
is cut. The battery of the peripheral may not be suffi ciently charged. Recharge the battery of the peripheral device.

312
FREQUENTLY ASKED QUESTIONS



QUESTION



ANSWER



SOLUTION


The message "USB
device error" is displayed
on the screen. The USB memory stick is not recognised.
The memory stick may be corrupt. Reformat the memory stick (FAT 32).
A telephone connects
automatically,
disconnecting another
telephone. Automatic connection overrides manual connection. Modify the telephone settings to remove automatic
connection.
The Apple
®
player is
not recognised when
connecting to the USB
port. The Apple ®
player is of a generation that is not compatible with the USB. Connect the Apple ®
player to the AUX Jack socket
using a suitable cable (not supplied).
When I connect my
Apple
® player or my
BlackBerry ® to the
USB port, I have alert
messages on the current
consumption by the USB
port. When charging, the current consumption of these smartphones is greater
than the rating of the USB port, which is 500 mA.
The hard disk or device
is not recognised when
connecting to the USB
port. Some hard disks and devices need a power supply greater than is
provided by the audio system. Connect the device to the 230 V socket, the 12 V
socket or an external power supply.

Caution
: ensure that the device does not transmit
a voltage greater than 5 V (risk of destruction of
the system).
When streaming, the
sound cuts momentarily. Some telephones prioritise connection of the "hands-free" profi le. Delete the "hands-free" connection profi le to
improve streaming.

313
FREQUENTLY ASKED QUESTIONS



QUESTION



ANSWER



SOLUTION


In "Random all" play,
not all of the tracks are
played. In "Random all" play, the system can only take into account up to
999 tracks.
With the engine off, the
audio system switches
off after a few minutes
of use. When the engine is switched off, the audio system operating time
depends on the battery charge.
The switch-off is normal: the audio system switches to economy mode
and switches off to prevent discharging the vehicle's battery. Start the vehicle's engine to increase the battery
charge.
The message "the audio
system is overheated"
appears on the display. In order to protect the installation if the surrounding temperature is too
high, the audio system switches to an automatic thermal protection mode
leading to a reduction of the volume or stopping of the playing of the CD. Switch the audio system off for a few minutes to
allow the system to cool.

314

315
VISUAL SEARCH
EXTERIOR


Remote control ........................... 78-82


- opening / closing

- anti-theft protection

- starting

- battery


Wiper controls......................... 104-106
Changing a wiper
blade .............................................. 210
Door mirrors ................................ 75-76
Blind spot sensors .................. 166-168

Boot ........................................... 78, 88
Temporary puncture
repair kit .................................. 187-191
Changing a wheel ................... 192-195


- tools

- removing / refi tting
Snow chains .................................. 196

Changing bulbs....................... 201-202


- rear lamps

- 3
rd
brake lamp

- number plate lamp


Parking sensors ...................... 176-177
Parking space sensors ........... 174-175
Towbar ........................................... 214
Towing .................................... 212-213

Accessories ............................ 216-217
Roof bars ........................................ 211
Panoramic sunroof .......................... 91

Braking assistance ........................ 135
Trajectory control .................... 136-137
Tyre under-infl ation detection ........ 161
Tyre pressures ....................... 191, 224
Lighting controls ......................... 95-99
Headlamp adjustment.................... 101
Welcome lighting ........................... 100
Directional lighting systems .... 102-103
Changing bulbs....................... 197-200


- front lamps

- front foglamps

- side repeaters


Doors ......................................... 83, 87


- opening / closing

- emergency control
Child lock ....................................... 133
Electric windows ......................... 89-90
Alarm .......................................... 85-86

Fuel tank ..................................... 92-93
Misfuel prevention ........................... 94

316
VISUAL SEARCH
INTERIOR


Boot fi ttings .............................. 117-119


- rear parcel shelf

- hooks

- 12 V socket

- torch

- lashing eyes

- storage compartment


Child seats .............................. 120-128
ISOFIX mountings .................. 129-131

Rear seats ....................................... 74
Rear armrest / Ski fl ap .................... 116

Front seats.................................. 70-73
Seat belts................................ 138-140
Airbags ................................... 141-144
Interior fi ttings ..........................109-116


- auxiliary Jack socket / USB port

- 12 V socket

- front armrest

- mats


Glove box ....................................... 110
Deactivating the passenger's
airbag............................................. 142

317
VISUAL SEARCH
INSTRUMENTS AND CONTROLS


Instrument panels ....................... 28-31
Warning lamps ............................ 32-42
Indicators .................................... 43-45
Setting buttons............................ 46-48


- trip distance recorder

- dashboard lighting dimmer / black
panel

- customisation of dials and screens

Lighting controls ......................... 95-99
Adjusting headlamps ..................... 101

Stop & Start ............................ 163-165

Door mirrors ................................ 75-76
Electric windows ......................... 89-90
Dashboard fuses .................... 203-205

Opening the bonnet ....................... 179

Adjusting the steering wheel............ 77
Horn ............................................... 134
Audio system .......................... 281-313
Setting the date / time................ 50, 54
eMyWay satellite navigation
system .................................... 227-280
Setting the date / time...................... 56

Manual gearbox ............................. 152
Electronic gearbox .................. 153-155
Automatic gearbox.................. 156-158
Parking brake ................. 145-151, 152
Wiper controls......................... 104-106
Trip computer ............................. 57-60
Rear view mirror .............................. 77
Emergency or assistance call ...137, 225
Seat belt and front passenger
airbag warning display screen ...138-139
Courtesy lamps.............................. 107

Interior mood lighting ..................... 108


Hazard warning lamps ................... 134
Central locking/unlocking
from inside .................................. 83-84
Black panel ...................................... 47
Multifunction screens .................. 49-56

Ventilation ................................... 61-62
Manual air conditioning......... 63-64, 69
Digital air conditioning .......... 65-68, 69
Demisting / Defrosting the
rear screen ...................................... 69
Memorising speeds ....................... 169
Speed limiter........................... 170-171
Cruise control ......................... 172-173

318
VISUAL SEARCH
TECHNICAL DATA - MAINTENANCE


Running out of Diesel fuel ............. 180

Checking levels ...................... 183-184


- oil

- brake fl uid

- coolant

- power steering fl uid

- screenwash / headlamp wash fl uid

- additive (Diesel with particle
emissions fi lter)


Changing bulbs....................... 197-202


- front

- rear

Petrol engines......................... 218-219
Diesel engines ........................ 220-222
Dimensions .................................... 223
Identifi cation markings ................... 224

Bonnet ........................................... 179
Petrol underbonnet ........................ 181
Diesel underbonnet ....................... 182
Checking components ............ 185-186


- battery

- air fi lter / passenger compartment
fi lter

- oil fi lter

- particle emissions fi lter (Diesel)

- brake pads / discs


Battery .................................... 207-209
Energy economy mode.................. 210

Engine compartment
fuses ...................................... 203, 206