lock CITROEN C5 AIRCROSS 2022 Handbook (in English)

154
Practical information
In the event of damage to the traction
battery
It is strictly prohibited to work on the vehicle
yourself.
Do not touch liquids coming from the traction
battery; in the event of contact between the
skin and these products, wash abundantly
with water and contact a doctor as soon as
possible.
Charging flap
The charging flap is located on the rear left-hand
side of the vehicle.


1. Deferred charging activation button
2. Indicator lamp confirming that the nozzle is
locked into the charging connector.
Fixed red: nozzle correctly positioned and
locked.
Flashing red: nozzle incorrectly positioned or
locking not possible.
3. Charging connector
Rechargeable hybrid
system
Electrical system
The electrical circuit of the rechargeable hybrid
system is identified by orange cables and its
components are marked with this symbol:

The rechargeable hybrid engine's system
uses a voltage of between 240 V and
400 V. This system may be hot both when the
ignition is on and after switching it off.
Observe the warning messages on the labels
in the vehicle, especially in the flap.
Any work on or modification to the vehicle's
electrical system (battery, connectors, orange
cables and components visible from inside or
outside) is strictly prohibited due to the risk of
serious burns or electrical shock that can lead
to death.
In the event of a problem, always contact a
CITROËN dealer or a qualified workshop.


This label is intended solely for use by firefighters and maintenance services in
the event of any work on the vehicle.
No other person must touch the device shown
on this label.
In the event of an accident or impact
to the vehicle’s underbody
In these situations, the electrical
circuit or the
traction battery can be seriously damaged.
Stop as soon as it is safe to do so and switch
off the ignition.
Contact a CITROËN dealer or a qualified
workshop.
In the event of exposure to a fire
Immediately exit and evacuate all
passengers from the vehicle. Never attempt
to fight the fire yourself - risk of electrocution!
You must immediately contact the emergency
services, informing them that the incident
involves a rechargeable hybrid vehicle.
When washing
Before washing the vehicle, always
check that the charging flap is closed
correctly.
Never wash the vehicle while the battery is
on charge.
High-pressure washing
To avoid damaging electrical
components, it is expressly prohibited to use
high-pressure washing to clean the front
compartment or the vehicle underbody.
Do not use a pressure greater than 80 bar
when washing the bodywork.
Never allow water or dust to enter the
connector or charging nozzle - risk of
electrocution or fire!
Never connect / disconnect the charging
nozzle or cable with wet hands - risk of
electrocution!
Traction battery
The Li-ion (Lithium-ion) traction battery stores
the electrical energy needed to propel the
vehicle.
It is located under the rear seats.
The traction battery's range varies depending
on the type of driving, the route, the use of
thermal comfort equipment and the ageing of its
components.
The traction battery ageing depends on several factors, such as climatic
conditions and the distance travelled.

155
Practical information
7In the event of damage to the traction
battery
It is strictly prohibited to work on the vehicle
yourself.
Do not touch liquids coming from the traction
battery; in the event of contact between the
skin and these products, wash abundantly
with water and contact a doctor as soon as
possible.
Charging flap
The charging flap is located on the rear left-hand
side of the vehicle.


1. Deferred charging activation button
2. Indicator lamp confirming that the nozzle is
locked into the charging connector.
Fixed red: nozzle correctly positioned and
locked.
Flashing red: nozzle incorrectly positioned or
locking not possible.
3. Charging connector
4.Light guides

Status of light
guides Meaning
Fixed white Welcome lighting when flap
is opened
Fixed blue Deferred charging
Flashing green Charging
Fixed green Charging complete
Fixed red Malfunction
In case of impact, even light, against the
charging flap, do not use it.
Do not dismantle or modify the charging
connector - risk of electrocution and/or fire!
Contact a CITROËN dealer or a qualified
workshop.
Charging cable
The battery can be charged using several types
of cables.
The charging cable supplied with the vehicle is
compatible with the electrical installations of the
country of sale. If you are travelling abroad, refer to the following table to check the compatibility
of local electrical installations with the charging
cable.
Contact a CITROËN dealer or a qualified
workshop to obtain the appropriate charging
cable(s).

157
Practical information
7Control unit (mode 2)

Type 1

Type 2POWER
Green: electrical connection established;
charging can begin.
CHARGE
Flashing green: charging in progress or
temperature pre-conditioning activated.
Fixed green: charging complete.
FAULT
Red: fault; charging not permitted or must
be stopped immediately. Check that everything
is connected correctly and that the electrical
system is not faulty.
If the indicator lamp does not go off, contact a
CITROËN dealer or a qualified workshop.
Upon plugging the charging cable into a
domestic socket, all of the indicator lamps come
on briefly.
If no indicator lamps come on, check the
domestic socket's circuit-breaker.
–

If the circuit-breaker has tripped, contact a
professional to check that your electricity supply
is compatible and carry out any necessary
repairs.
–


If the circuit-breaker has not tripped, stop
using the charging cable and contact a
CITROËN dealer or a qualified workshop.
Type 1 control unit label
- Recommendations
1. Refer to the handbook before use. 2.
Incorrect use of this charging cable may
result in fire, property damage and serious
injury or death by electrocution!
3. Always use a correctly earthed power
socket, protected by a 30 mA residual
current device.
4. Always use an electrical socket protected
by a circuit-breaker appropriate for the
electrical circuit’s current rating.
5. The weight of the control unit must not be
borne by the electrical socket, plug and
cables.
6. Never use this charging cable if it is
defective or in any way damaged.
7. Never attempt to repair or open this
charging cable. It contains no repairable
parts - replace the charging cable if it is
damaged.
8. Never immerse this charging cable in water.
9. Never use this charging cable with an
extension cable, a multi-plug socket, a
conversion adaptor or on a damaged
electrical socket.
10. Do not unplug the plug from the wall as a
means of stopping charging.
11 . Do not force the connector if it is locked into
the vehicle.
12. Immediately stop charging, by locking and
then unlocking the vehicle using the remote
control key, if the charging cable or wall
socket feel burning hot to the touch.

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Practical information
13.This charging cable includes components
liable to cause electrical arcing or sparks.
Do not expose to flammable vapours.
14. Only use this charging cable with CITROËN
vehicles.
15. Never plug the cable into the wall socket (or
unplug it) with wet hands.
Type 2 control unit label
- Recommendations
Refer to the handbook before use.

1.Incorrect use of this charging cable may
result in fire, property damage and serious
injury or death by electrocution!
2. Always use a correctly earthed power
socket, protected by a 30
mA residual
current device. 3.
Always use an electrical socket protected
by a circuit-breaker appropriate for the
electrical circuit’s current rating.
4. The weight of the control unit must not be
borne by the electrical socket, plug and
cables.
5. Never use this charging cable if it is
defective or in any way damaged.
6. Never attempt to repair or open this
charging cable. It contains no repairable
parts - replace the charging cable if it is
damaged.
7. Never immerse this charging cable in water.
8. Never use this charging cable with an
extension cable, a multi-plug socket, a
conversion adaptor or on a damaged
electrical socket.
9. Do not unplug the plug from the wall as a
means of stopping charging.
10. Immediately stop charging, by locking and
then unlocking the vehicle using the remote
control key, if the charging cable or wall
socket feel burning hot to the touch. 11 .
This charging cable includes components
liable to cause electrical arcing or sparks.
Do not expose to flammable vapours.
12. Only use this charging cable with CITROËN
vehicles.
13. Never plug the cable into the wall socket (or
unplug it) with wet hands.
14. Do not force the connector if it is locked into
the vehicle.
Type 2 control unit label - State of
indicator lamps
State of the
indicator lamp
Off


On

Flashing

POWER CHARGE FAULT SymbolDescription

Not connected to the power supply or power is not
available from the infrastructure.


(green)


(green)


(red)


The control unit is currently performing a self-test.

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Practical information
or electrocution in the event of contact with or
immersion in water!
Charging procedure
Connection
► Before charging, check that the gear selector
is in mode P and the ignition is off, otherwise
charging is impossible.
► Open the charging flap by pressing the top
right push-button, and check that there are
no foreign bodies on the vehicle's charging
connector.
The light guides in the flap come on white.
Domestic charging (mode 2)



► First, connect the charging cable from the
control unit to the domestic socket.
Charging the traction
battery (Rechargeable
hybrid)
For a full charge, follow the charging procedure
without interrupting it, until it stops automatically.
Charging may be performed either immediately
(by default) or deferred.
Deferred charging is set via the touch
screen or the MyCitroën application.
When the vehicle is connected, the following
information is displayed on the instrument panel:
–

Status of the battery (%).
–


Remaining range (miles or km).
–


Estimated charging time (calculation may take
a few seconds).
–


Charging speed (kW/h).
After the instrument panel has been put into
standby mode, this information can be displayed
again by unlocking the vehicle or opening a door

.
It is also possible to monitor the charging
progress using the MyCitroën
application.
For more information on Remote functions,
refer to the corresponding section.
Vehicle immobilised for up to 4 weeks
Park the vehicle in a covered area.
Connect the charging cable to supply power
to the traction battery.
Vehicle immobilised for 1 to 12
months
Discharge the traction battery down to 2 or
3 bars on the charge level indicator on the
instrument panel.
Do not connect the charging cable.
Always park the vehicle in a place with
temperatures between -10°C and 30°C
(parking in a place with extreme temperatures
can damage the traction battery).
Disconnect the black cable from the (-)
terminal of the accessory batteries.
Precautions
Rechargeable hybrid vehicles have
been developed in accordance with the
recommendations for maximum electromagnetic
field limits established by the ICNIRP
(International Commission on Non-Ionizing
Radiation Protection - 1998 Guidelines).
Wearers of pacemakers or equivalent
devices should consult a doctor to enquire
about any applicable precautionary measures, or
contact the manufacturer of their implanted
electronic medical device to check that it is
guaranteed to operate in an environment
compliant with the ICNIRP guidelines.
If in doubt , during charging, do not remain
inside or near the vehicle, near the charging
cable or the charging unit, even for a short time.
Before charging
Depending on the context:
► Have a professional check that the
electrical system to be used complies with
applicable standards and is compatible with
the vehicle.
►

Have a professional electrician install
a dedicated domestic power socket or
accelerated charging unit (W

allbox)
compatible with the vehicle.
Use the charging cable supplied with the
vehicle.
(During charging)
As a safety measure, the engine will
not start if the charging cable is plugged into
the connector on the vehicle. A warning is
displayed on the instrument panel.
While charging is in progress, unlocking the
vehicle will cause the charging to stop.
If no action is taken on one of the openings
(door or boot) or on the charging nozzle, the
vehicle will lock again after 30 seconds and
charging will resume automatically.
Never work under the bonnet:
–

Some areas remain very hot, even an hour
after charging ends - risk of burns!
–


The fan may start at any time - risk of cuts
or strangulation!
After charging
Check that the charging flap is closed.
Do not leave the cable connected to the
domestic power socket - risk of short-circuit

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Practical information
7or electrocution in the event of contact with or
immersion in water!
Charging procedure
Connection
► Before charging, check that the gear selector
is in mode P and the ignition is off, otherwise
charging is impossible.
►

Open the charging flap by pressing the top
right push-button, and check that there are
no foreign bodies on the vehicle's charging
connector

.
The light guides in the flap come on white.
Domestic charging (mode 2)



► First, connect the charging cable from the
control unit to the domestic socket. When the connection is made, all of the indicator
lamps on the control unit light up, then only the
POWER
indicator lamp remains on in green.
►
Remove the protective cover from the
charging nozzle.
►

Insert the nozzle into the vehicle's charging
connector
.
The start of charging is confirmed by the flashing
of the green light guides in the flap and the
flashing of the CHARGE indicator lamp in green
on the control unit.
If this is not the case, charging has not started;
restart the procedure, ensuring that all of the
connections are properly established.
The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
Accelerated charging (mode 3)

► Follow the accelerated charging unit
(W allbox) user instructions.
►

Remove the protective cover from the
charging nozzle.
►


Insert the nozzle into the vehicle's charging
connector

.
The start of charging is confirmed by the flashing
of the green light guides in the flap. If this is not the case, charging has not
started; restart the procedure ensuring that all
connections are properly established.
The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
Deferred charging
Settings
With CITROËN Connect Nav► In the
Energy touch screen menu,
select the Charge page.
►

Set the charging start time.
►


Press
OK.
The setting is saved in the system.
With CITROËN Connect Radio or CITROËN
Connect Nav
You can also programme the deferred charging function at any time from a
smartphone via the MyCitroën application.
For more information on Remote functions,
refer to the corresponding section.
Activation
► Connect the vehicle to the desired charging
equipment.
► Press this button in the flap within one
minute to activate deferred charging
(confirmed by the light guides coming on in
blue).

162
Practical information
Towing device with quickly detachable towball
Presentation
This genuine towing device can be fitted and
removed with no need for tools.


1. Carrier
2. Protective plug
3. Connection socket
4. Safety eye
5. Detachable towball
6. Locking/unlocking wheel
7. Security key lock
8. Label to note the key references

Disconnection

Before disconnecting the nozzle from the
charging connector:
►

If the vehicle is locked, unlock it.
►


If the vehicle is unlocked, lock it and then
unlock it .
If selective unlocking of the doors is
activated, press the unlocking button on
the remote control twice to disconnect the
nozzle.
The red indicator lamp in the flap goes out to
confirm that the nozzle is unlocked.
►

Within
30 seconds, remove the charging
nozzle.
Domestic charging (mode 2)
The end of charging is confirmed when the
green CHARGE indicator lamp on the control
unit comes on fixed and the green light guides in
the flap come on fixed.
►

After disconnection, replace the protective
cover over the nozzle and close the charging
flap.
►


Disconnect the control unit's charging cable
from the domestic socket.
Accelerated charging (mode 3)
The end of charging is confirmed by the
accelerated charging unit (Wallbox) and when
the green light guides in the flap come on fixed.
►

After disconnection, replace the nozzle on to
the charging unit and close the charging flap.
Towing device
Load distribution
► Distribute the load in the trailer so that the
heaviest items are as close as possible to the
axle, and the nose weight approaches the
maximum permitted without exceeding it.
Air density decreases with altitude, thus reducing
engine performance.
The maximum towable load
must be reduced by 10% per 1,000
metres of
altitude.
Use genuine towing devices and their
wiring harnesses approved by CITROËN.
We recommend having them fitted by a
CITROËN dealer or a qualified workshop.
If not fitted by a CITROËN dealer, they must
still be fitted in accordance with the vehicle
manufacturer's instructions.
Important: with a motorised tailgate and its
"Hands-Free Tailgate Access" function, if a
towing device is fitted outside the CITROËN
dealer network, it is essential to visit a
CITROËN dealer or a qualified workshop
to recalibrate the detection system. Risk
of malfunction of the "Hands-Free Tailgate
Access" function.
Certain driving or manoeuvring aid functions
are automatically deactivated while an
approved towing system is in use.
Comply with the maximum authorised
towable weight, as indicated on your
vehicle's registration certificate, on the
manufacturer's label and in the Technical
data section of this guide.
Complying with the maximum authorised
nose weight (towball weight) also includes
the use of accessories (bicycle carriers,
tow boxes, etc.).
Observe the legislation in force in the
country where you are driving.
Vehicle equipped with motorised
tailgate with "Hands-Free Tailgate
Access" function
To avoid unintentionally opening the tailgate
while operating the towing device:
–

Deactivate this function in advance in your
vehicle's configuration menu.
–


Or remove the electronic key from the
recognition zone, with the tailgate closed.

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Practical information
7Towing device with quickly detachable towball
Presentation
This genuine towing device can be fitted and
removed with no need for tools.


1. Carrier
2. Protective plug
3. Connection socket
4. Safety eye
5. Detachable towball
6. Locking/unlocking wheel
7. Security key lock
8. Label to note the key references


A. Locked position (the green marks are
opposite each other); the wheel is in contact
with the towball (no gap).
B. Unlocked position (red mark opposite the green mark); the wheel is no longer
in contact with the towball (gap of around
5
mm).
Trailers with LED lamps are not compatible with the wiring harness of this
device.
To ensure complete safety while driving with a Towing device , refer to the
corresponding section.
Before each use
Verify that the towball is correctly fitted,
checking the follow points:
–

The green mark on the wheel is in line with
the green mark on the towball.
– The wheel is in contact with the towball
(position A
).
–

The security key lock is closed and the
key removed; the wheel can no longer be
operated.
–


The towball must not be able to move in
its carrier; test by attempting to shake it with
your hand.
If the towball is not locked, the trailer can
become detached - risk of an accident!
During use
Never release the locking system with a
trailer or load carrier on the towball.
Never exceed the maximum authorised
weight for the vehicle - the Gross Train
Weight or GTW.
Always comply with the maximum authorised
load on the towing device: if it is exceeded,
this device may become detached from the
vehicle - risk of an accident!
Before driving, check the headlamp height
adjustment and check that the lamps on the
trailer operate correctly.
For more information on Headlamp height
adjustment, refer to the corresponding
section.
After use
When travelling without a trailer or
load carrier, remove the towball and fit the
protective plug into the carrier, to provide

164
Practical information
clear visibility of the number plate and/or its
lighting.
Fitting the towball

► Below the rear bumper, remove the protective
plug 2 from the carrier 1.
►

Insert the end of the towball
5 into the carrier
1 and push it upwards; it will lock into position
automatically.


► The wheel 6 rotates a quarter turn anti-
clockwise; take care to keep your hands clear!


► Check that the mechanism has correctly
locked into place (position A
).
►

Close the lock 7

using the key.
►

Remove the key
. The key cannot be removed
while the lock is open.
►

Clip the cap onto the lock.

► Remove the protective cover from the
towball. ►

Attach the trailer to the towball.
►

Attach the cable on the trailer to the safety
eye
4 on the carrier.
►
Lower the connection socket
3
to put it in
position.
►
Insert the trailer plug and rotate it by a
quarter turn to connect it to the connection
socket
3 on the carrier.
Removing the towball
► Grasp the trailer plug, perform a quarter turn
and pull to disconnect it from the connection
socket
3 on the carrier.
►

Raise the connection socket 3

to the right
again to stow it away.
►

Detach the cable on the trailer from the safety
eye

4 on the carrier.
►

Detach the trailer from the towball.
►


Refit the protective cover to the towball.
►


Remove the cap from the lock and press it
onto the head of the key

.

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Practical information
7► Insert the key into the lock 7.
► Open the lock using the key .


► Hold the towball 5 firmly in one hand; using
the other hand, pull and turn the wheel 6 fully in
a clockwise direction; do not release the wheel.
►

Extract the towball from the bottom of its
carrier

1.
►

Release the wheel; it automatically stops in
the unlocked position (position B

).


► Refit the protective plug 2 to the carrier 1.
► Stow the towball in its bag away from knocks
and dirt.
Maintenance
Correct operation is only possible if the towball
and its carrier are kept clean.
Before cleaning the vehicle with a high-pressure
jet wash, the towball must be removed and the
protective plug fitted to the carrier.
Affix the enclosed label in a clearly visible location, close to the carrier or in the
boot.
Contact a CITROËN dealer or a qualified
workshop for any work on the towball system.
Energy economy mode
This system manages the duration of use of
certain functions, in order to conserve a sufficient
level of charge in the battery with the ignition off.
After switching off the engine, you can still
use functions such as the audio and telematic
system, the wipers and the dipped beam
headlamps or courtesy lamps, for a combined
duration of approximately 40 minutes.
Selecting the mode
A confirmation message is displayed when
energy economy mode is entered, and the active
functions are placed on standby.
If a telephone call is in progress at the
time, it will be maintained for around 10
minutes via the audio system’s hands-free
system.
Exiting the mode
These functions are automatically reactivated the
next time the vehicle is used.
To restore the use of these functions
immediately, start the engine and let it run:
–

For less than 10 minutes, to use the
equipment for approximately 5 minutes.
–


For more than 10 minutes, to use the
equipment for approximately 30 minutes.
Let the engine run for the specified duration to
ensure that the battery charge is sufficient.
T

o recharge the battery, avoid repeatedly or
continuously restarting the engine.
A flat battery prevents the engine from starting.
For more information on the 12
V battery,
refer to the corresponding section.
Load reduction mode
This system manages the use of certain
functions according to the level of charge
remaining in the battery.
When the vehicle is being driven, the load
reduction function temporarily deactivates certain