CITROEN C5 AIRCROSS DAG 2020 Handbook (in English)

89
General safety
recommendations
Labels are affixed in different locations on
your vehicle. They include safety warnings
and vehicle identification information. Do
not remove them: they are an integral part
of your vehicle.
For any work on your vehicle, use
a qualified workshop that has the technical
information, skills and equipment required,
all of which a
CITROËN dealer is able to
provide.
Depending on country regulations, some
safety equipment may be compulsory:
high visibility safety vests, warning
triangles, breathalysers, spare bulbs,
spare fuses, fire extinguisher, first aid kit,
mud flaps at the rear of the vehicle, etc. We draw your attention to the following
points:
-

T
he fitting of electrical equipment
or accessories not approved by
CITROËN may cause excessive
current consumption and faults and
failures with the electrical system of
your vehicle. Contact a
CITROËN
dealer for information on the range of
recommended accessories.
-

A
s a safety measure, access to
the diagnostic socket, used for the
vehicle's electronic systems, is
reser ved strictly for CITROËN dealers
or qualified workshop, equipped
with the special tools required (risk
of malfunctions of the vehicle's
electronic systems that could cause
breakdowns or serious accidents).
The manufacturer cannot be held
responsible if this advice is not
followed.
-

A
ny modification or adaptation not
intended or authorised by CITROËN
or carried out without meeting the
technical requirements defined by
the manufacturer will result in the
suspension of the legal and contractual
warranties. Installation of accessory radio
communication transmitters
Before installing a


radio communication
transmitter with an external aerial, you
must without fail contact a CITROËN
dealer for the specification of transmitters
which can be fitted (frequency, maximum
power, aerial position, specific installation
requirements), in line with the Vehicle
Electromagnetic Compatibility Directive
(2004/104/EC).
Hazard warning lamps
F When you press this red button, all four direction indicators flash.
They can operate with the ignition off.
5
Safety

90
Automatic operation of
hazard warning lamps
When braking in an emergency, depending on
the force of deceleration, the hazard warning
lamps come on automatically. They switch off
automatically when you next accelerate.
It is also possible to switch them off by pressing
the button.
HornEmergency or assistance
call
Localised Emergency Call
* In accordance with the general conditions of
service available from dealers and subject
to technological and technical limitations.
**

A
s per the geographic coverage of
"Localised Emergency Call", "Localised
Assistance Call" and the official national
language chosen by the owner of the
vehicle.
T

he list of countries covered and of
telematic services is available from dealers
or on the website for your country.
In an emergency, press button 1

for more than
2


seconds.
The flashing LED and a

voice message confirm
that the call has been made to the "Localised
Emergency Call" call centre*.
Pressing this button again immediately cancels
the request; the LED goes off.
The LED remains on (without flashing) when
communication is established.
It goes off at the end of the call.
"Localised Emergency Call" immediately
locates your vehicle, contacts you in your own
language**, and – if necessary – requests
the appropriate public emergency services to
be sent**. In countries where the ser vice is
not operational, or where the locating ser vice
has been expressly refused, the call is sent
directly to the emergency services (112) without
location. If an impact is detected by the airbag
control unit, an emergency call is made
automatically and independently of the
deployment of any airbags.
Operation of the system
F Press the central part of the multifunction
steering wheel. When the ignition is switched on, the indicator
lamp comes on for 3
seconds indicating that
the system is operating correctly.
If the indicator lamp lights up continuously red:
there is a
system fault.
If the indicator lamp flashes red: replace the
back-up battery.
In either case, emergency and assistance calls
may not function.
Contact a
qualified repairer as soon as
possible.
Safety

91
The system's fault does not prevent the
vehicle from being driven.
Localised Assistance Call
** As per the geographic coverage of "Localised Emergency Call", "Localised
Assistance Call" and the official national
language chosen by the owner of the
vehicle.
T

he list of countries covered and of
telematic services is available from dealers
or on the website for your country.
Press button 2
for more than 2 seconds to
request assistance if the vehicle breaks down
(confirmed by a voice message** ).
Pressing this button again immediately cancels
the request (confirmed by a voice message).
Geolocation
Deactivate/reactivate geolocation by
simultaneously pressing buttons 1
and 2 and
then a
single press of button 2 to confirm.If you purchased your vehicle outside the
CITROËN dealer network, we invite you to
have a
dealer check the configuration of
these ser vices and, if desired, modify it to
suit your wishes. In a multilingual country,
configuration is possible in the official
national language of your choice.
For technical reasons, in particular to
improve the quality of telematic ser vices
for customers, the Manufacturer reserves
the right to carry out updates to the
vehicle's on-board telematic system at
any time.
If you benefit from the Citroën Connect
Box offer with the SOS and assistance
pack included, there are additional
ser vices available to you in your personal
space, via the website for your country.
Electronic stability control
(ESC)
Electronic stability control programme
comprising the following systems:
-

A
nti-lock Braking System (ABS) and
Electronic Brake Force Distribution (EBFD).
-
E

mergency braking assistance (EBA).
-
A

nti-slip regulation (ASR).
-
D

ynamic stability control (DSC).
-

T
railer stability assist (TSA).
Definitions
Anti-lock braking system (ABS)
and electronic brake force
distribution (EBFD)
These systems improve the stability and
manoeuvrability of your vehicle when braking
and contribute towards improved control in
corners, in particular on poor or slippery road
surfaces.
The ABS prevents wheel lock in the event of
emergency braking.
The EBFD manages the braking pressure
wheel by wheel.
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Safety

92
Emergency braking assistance
(EBA)
In an emergency, this system enables you to
reach the optimum braking pressure more
quickly and therefore reduce the stopping
distance.
It is triggered in relation to the speed at which
the brake pedal is pressed. This is felt by
a reduction in the resistance of the pedal and
an increase in braking efficiency.
Anti-slip regulation (ASR)
This system optimises traction in order to
avoid wheel slip by acting on the brakes of
the driving wheels and on the engine. It also
improves the directional stability of the vehicle
on acceleration.
Dynamic stability control (DSC)
If there is a difference between the path
f ollowed by the vehicle and that required by the
driver, this system monitors each wheel and
automatically acts on the brake of one or more
wheels and on the engine to return the vehicle
to the required path, within the limits of the laws
of physics.
Trailer stability assist (TSA)
This system allows control of the vehicle to be
retained when towing a trailer, so as to avoid
the risk of snaking.
Anti-lock braking system
(ABS) and electronic brake
force distribution (EBFD)
The fixed illumination of this warning
lamp signals that there is a fault with
the ABS.
Illumination of this warning lamp,
coupled with the STOP and ABS
warning lamps, accompanied by the
display of a
message and an audible
signal, signals that there is a
fault
with the electronic brake force
distribution (EBFD). Normal operation of the ABS may make
itself felt by slight vibrations of the brake
pedal.
When braking in an emergency, press
very firmly and maintain this pressure.
When changing wheels (tyres and rims),
ensure that these are approved for your
vehicle.
After an impact, have these systems
checked by a
CITROËN dealer or
a


qualified workshop.
Intelligent traction control
system ("Snow motion ")
The vehicle retains conventional braking. Drive
carefully at moderate speed.
Contact a
CITROËN dealer or a qualified
workshop as soon as possible.
You must stop as soon as it is safe to do so.
Call a
CITROËN dealer or a qualified
workshop. Depending on version, your vehicle has
a
system to help driving on snow: intelligent
traction control.
This system detects situations of poor sur face
grip that could make it difficult to move off
or make progress on deep fresh snow or
compacted snow.
In these situations, the intelligent traction
control limits the amount of wheel spin to
provide the best traction and trajectory control
for your vehicle.
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93
The use of snow tyres is strongly
recommended on sur faces offering low
levels of grip.
Anti-slip regulation (ASR)/
Dynamic stability control
(DSC)
Operation
These systems are activated automatically
every time the vehicle is started.
They come into operation in the event of
a problem with grip or trajectory.
Deactivation
In exceptional conditions (starting a vehicle
w hich is bogged down, stuck in snow, on soft
ground, etc.), it may be advisable to deactivate
these systems, so that the wheels can turn
freely and regain grip.
Reactivate these systems as soon as the level
of grip permits. With Advanced Grip Control
F
P
lace the dial in this position.
With the touch screen The deactivation is carried out via the
Driving/Vehicle menu.
It is confirmed by the illumination of
this warning lamp in the instrument
panel and the display of a message.
This is indicated by this warning
lamp flashing in the instrument
panel.Reactivation
These systems are reactivated automatically
each time the ignition is switched back on or
above 31
mph (50 km/h).
Below 31
mph (50 km/h), you can reactivate
them manually. With Advanced Grip Control
F
P
lace the dial in a different
position to this.
With the touch screen The reactivation is carried out via the
Driving/Vehicle menu.
It is confirmed by this warning lamp
going out in the instrument panel and
the display of a message.
Malfunction
Illumination of this warning lamp,
accompanied by the display of
a
message and an audible signal,
indicates a
fault with the system.
Contact a
CITROËN dealer or a qualified
workshop to have the systems checked.
5
Safety

94
ASR/DSC
These systems offer increased safety
in normal driving, but they should not
encourage the driver to take extra risks or
drive at high speed.
It is in conditions of reduced grip (rain,
snow, ice) that the risk of loss of grip
increases. It is therefore important for your
safety to keep these systems activated in
all conditions, and particularly in difficult
conditions.
The correct operation of these
systems depends on obser vation of
the manufacturer's recommendations
regarding both the wheels (tyres and
rims), braking and electronic components
and the assembly and repair procedures
used by CITROËN dealers.
The use of snow tyres is recommended,
in order to be able to benefit from the
efficiency of these systems in winter
conditions.
In this case, it is essential to equip the
four wheels with tyres approved for your
vehicle.Trailer stability assist (TSA)
When towing, this system reduces the risk of
the vehicle or trailer swaying.
Operation
The system is activated automatically when the
ignition is switched on.
The electronic stability control (ESC) must not
have any faults.
If the system detects oscillations (snaking) in
the movement of the trailer at speeds between
37 and 99 mph (60 and 160 km/h), it acts
on the brakes to stabilise the trailer and, if
necessary, reduces the engine power to slow
down the vehicle.
The correction is signalled by the
flashing of this warning lamp in the
instrument panel and illumination of
the brake lamps.
For information on the weights and towed
loads, refer to the "Technical data" section or
the registration certificate for your vehicle.
To ensure complete safety while driving with
a
To w b a r d e v i c e , refer to the corresponding
section.
Operating fault
Should a fault occur with the system,
t his warning lamp comes on in the
instrument panel, accompanied by
the display of a
message and an
audible signal.
The trailer stability assist system offers
increased safety in normal driving,
provided that the recommendations on
towing a
trailer are obser ved. It should not
encourage the driver to take risks, such
as towing a
trailer in adverse operating
conditions (overloading, failure to obser ve
the trailer nose weight, worn or under-
inflated tyres, faulty braking system, etc.)
or drive at too high a
speed.
In certain cases, snaking of the trailer
may not be detected by the ESC system,
particularly with a


light trailer.
When driving on slippery or poor sur faces,
the system may not be able to prevent
sudden snaking of the trailer.
If you continue to tow a
trailer, reduce your
speed and drive carefully!
Contact a
CITROËN dealer or a qualified
workshop to have the system checked.
Safety

95
Advanced Grip Control
Special patented traction control system which
improves traction on snow, mud and sand.
This system, the operation of which has been
optimised for each situation, allows you to
manoeuvre in most conditions of poor grip
(encountered during touring use).
Associated with all-season M+S (Mud and
Snow) tyres, this system offers a compromise
between safety, adhesion and traction.
The accelerator pedal should be pressed
sufficiently to allow the system to use the power
of the engine. Operation at high engine speeds
is completely normal.
A five-position selector knob allows you to
choose the setting best suited to the driving
conditions encountered.
An indicator lamp associated with each mode
comes on, accompanied by the display of
a
message to confirm your choice.
Operating modes
Standard (ESC)
This mode is calibrated for a low
l evel of wheel spin, based on the
different levels of grip normally
encountered on the road.
Every time the ignition is switched off, the
system automatically resets to this mode.
Snow
This mode adapts its strategy to
the conditions of grip encountered
for each of the two front wheels on
moving off.
(mode active up to 50
mph
(80


km/h))
All terrain (mud, damp grass,
etc.)
This mode, when moving off, allows
considerable spin on the wheel with
the least grip to optimise clearing of
the mud and to regain grip. At the
same time, the wheel with the most
grip is controlled in such a way
as to transmit as much torque as
possible.
When moving, the system optimises wheel spin
to respond to the driver's requirements as fully
as possible.
(mode active up to 31
mph (50 km/h))
Sand
This mode allows little spin on the
two driving wheels at the same time
to allow the vehicle to move for ward
and limit the risks of getting stuck in
the sand.
(mode active up to 75 mph
(120


km/h))
Do not use the other modes on sand as
the vehicle may become stuck.
5
Safety

96
You can deactivate the ASR
and DSC systems by turning
the knob to the "OFF" position.
Recommendations
Your vehicle is designed principally to
drive on tarmac roads but it allows you to
occasionally drive on other less passable
terrain.
However, it does not permit off-road
driving such as:
-

c

rossing and driving on terrain which
could damage the underbody or strip
away components (fuel pipe, fuel
cooler, etc.) due to obstacles or stones
in particular,
-

d

riving on terrain with steep gradients
and poor grip,
-

c

rossing a stream.Hill Assist Descent
Control
System that provides assistance when
descending on loose or soft sur faces (gravel,
mud, etc.) or a steep gradient.
This system reduces the risk of slip or loss
of control of the vehicle when descending,
whether going forward or in reverse.
During a
descent, it assists the driver in
maintaining a


constant speed, depending
on the gear engaged, while progressively
releasing the brakes.
For the system to activate, the slope must
be greater than 5%.
The system can be used with the gearbox
in neutral.
Otherwise engage a


gear corresponding
to the speed to prevent the engine stalling.
With an automatic gearbox, the system
can be used with the selector at N , D or R.
When the system is regulating, the Active
Safety Brake system is automatically
deactivated. The system is not available:
-

i
f the speed of the vehicle is above
43 mph (70 km/h),
- i f the speed of the vehicle is being
controlled by the Adaptive Cruise
Control, depending on the type of
gearbox.
Operation
Switching on
By default, the system is not selected.
The state of the function is not saved when the
ignition is switched off.
The driver can select the system when
the engine is running, when the vehicle is
stationary or when moving at speeds up to
approximately 31
mph (50 km/h).
The ASR and DSC systems will no longer
act on the engine operation or the brakes
in the event of an involuntary change of
trajectory.
These systems are reactivated
automatically from 31

mph (50

km/h) or
every time the ignition is switched on.
With instrument panels with dialsF

T
o select the system, at a speed
below 31
mph (50 km/h), press
this button until its indicator lamp
comes on; up; this indicator lamp
appears in green in the instrument
panel.
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97
F When the vehicle begins its descent, you can release the accelerator and brake
pedals; the system regulates the speed:
The system becomes active at a
speed below
19 mph (30 km/h).
With digital instrument panel
F
T
o select the system, at a speed
below 31 mph (50 km/h), press
this button until its green indicator
lamp comes on; this indicator lamp
comes on in grey in the instrument
panel.
F
T
he system becomes active at
a speed below 19 mph (30 km/h);
this indicator lamp comes on in
green in the instrument panel.
-
i
f the gearbox is in first or second
gear, the speed decreases and the
indicator lamp flashes rapidly,
-

i
f the gearbox is in neutral or if
the clutch pedal is depressed, the
speed decreases and the indicator
lamp flashes slowly; in this case,
the maintained descent speed is
l o w e r. On a
descent, with the vehicle stationary, if you
release the accelerator and brake pedals, the
system will release the brakes to set the vehicle
gradually in motion.
The brake lamps light up automatically when
the system is regulating.
If the speed exceeds 19 mph (30 km/h),
regulation is paused automatically, the indicator
lamp goes back to grey in the instrument panel,
but the green indicator lamp in the button
remains on.
Regulation resumes automatically when the
speed falls below 19 mph (30 km/h) again, if the
slope and pedal release conditions are met.
You can depress the accelerator or brake pedal
again at any time.
Switching off
Malfunction
If a fault occurs with the system, a message is
d isplayed in the instrument panel.
F

P

ress this button until its indicator lamp
goes off; the indicator lamp also goes off in
the instrument panel.
Above 43

mph (70

km/h), the system is
automatically deactivated; the indicator lamp in
the button goes off. Have it checked by a
CITROËN dealer or
a


qualified workshop.
Seat belts
Front seat belts
The front seat belts are fitted with a pyrotechnic
p retensioning and force limiting system.
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Safety

98
This system improves safety in the front
seats in the event of a front or side impact.
Depending on the severity of the impact, the
pyrotechnic pretensioning system instantly
tightens the seat belts against the body of the
occupants.
The pyrotechnic pretensioning seat belts are
enabled when the ignition is on.
The force limiter reduces the pressure of the
seat belt on the chest of the occupant, thus
improving their protection.
Fastening
F Pull the strap, then insert the tongue in the buckle.
F

C
heck that the seat belt is fastened
correctly by pulling the strap.
Unfastening
F Press the red button on the buckle.
F G uide the seat belt as it is reeled in.
Height adjustment
F To adjust the height of the anchorage point, squeeze control A and slide it to the notch
desired.
Rear seat belts
Each of the rear seats has a three-point seat
b elt with inertia reel.
The outer seats are fitted with a
pyrotechnic
pretensioning and force limiting system. Before per forming any operations on the
rear seats, to avoid damage to the seat
belts, check that:
-

t
he outer seat belts are correctly in the
storage position, lying vertically along
the pillar,
-
t
he central seat belt is stowed.
Fastening
F Pull the strap then insert the tongue in the
buckle.
F

C
heck that the seat belt is fastened
correctly by pulling the strap.
Unfastening
F Press the red button on the buckle.
F G uide the seat belt as it is reeled in.
F

O
n the side seat belts, raise the bar to the
top of the backrest to prevent the tongue
from knocking against the side trim.
Rear central seat belt
The seat belt for the rear central seat is
integrated into the roof.
Safety