CITROEN DISPATCH SPACETOURER 2020 Handbook (in English)
Manufacturer: CITROEN, Model Year: 2020, Model line: DISPATCH SPACETOURER, Model: CITROEN DISPATCH SPACETOURER 2020Pages: 324, PDF Size: 10.89 MB
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39
F To deadlock it, turn the key towards the rear again within 5   seconds of locking 
(confirmed by the temporary lighting of the 
direction indicators).
If the vehicle is fitted with an alarm, this 
function will not be activated when locking 
with the key.
If the alarm is activated, the siren sounds 
on opening the door
  ; switch on the 
ignition to stop it.Central locking not 
functioning
Use these procedures in the following cases:
-  c entral locking fault,
-
 b
attery disconnected or discharged.
In the event of a malfunction with the 
central locking system, the battery must 
be disconnected to lock the boot and thus 
ensure that the vehicle is locked fully.
Driver's door
F Turn the key towards the rear of the vehicle  to lock it, or towards the front to unlock it.
If unlocking using the key in the lock 
takes place after locking using the 
remote control or the Keyless Entr y 
and Starting
, all of the accesses are 
unlocked.
If unlocking using the key in the lock 
takes place after locking using the 
key , only the doors are unlocked (front 
doors, sliding side doors(s)). The hinged 
doors and the tailgate are not unlocked. 
Switching on the ignition unlocks them.
Front passenger door and sliding 
side door
Unlocking
F  P ull the interior door opening handle.
Locking
F
 
O
 pen the door.
F
 
F
 or the side door, check that the child 
lock is not on. Refer to the corresponding 
section. Front passenger door
Sliding side door
F  
R
 emove the black cap on the edge of the 
door, using the key.
F  
I
 nsert the key in the aperture without forcing 
it, then without turning it, move the latch 
sideways towards the inside of the door.
F  
R
 emove the key and refit the black cap.
F  
C
 lose the doors and check from the outside 
that the vehicle is locked.Side-hinged doors
Unlocking
F  U se the interior opening handle.
Locking
F
 
I
 f the vehicle is so equipped, check that the 
electric child lock is not on.
F
 
O
 pen the left-hand side-hinged door.
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Unlocking the tailgate
F Insert the key into the latch aperture on the edge of the door (without forcing), then slide 
the assembly upward.
F
 
R
 emove the key.
F
 
C
 lose the door and check from the outside 
that it has locked correctly.
If the fault persists after closing again, the 
tailgate will remain locked.
F
 
F
 rom inside the vehicle, insert a small 
screwdriver into hole A of the lock to unlock 
the tailgate.
F
 
M
 ove the latch to the left.
Changing the battery
If the battery is discharged, 
this  warning lamp comes on, 
accompanied by an audible signal 
and the display of a message.
Without Keyless Entr y and Star ting
Batter y ref.: CR1620/3
  Volts.
With Keyless Entr y and Star ting
Batter y ref.: CR2032/3
  Volts. F
 
U
 nclip the cover by inserting a small 
screwdriver in the slot and raise the cover.
F  R emove the discharged battery from its 
housing.
F
 
I
 nsert the new battery, observing the 
polarity, and clip the cover onto the housing.
F
 
R
 einitialise the remote control.
For more information on Reinitialising the 
remote control , refer to the corresponding 
section.
Do not throw remote control batteries 
away as they contain metals which are 
harmful to the environment. Take them 
to an approved collection point.
Reinitialising the remote 
control
Following replacement of the battery or in 
the event of a remote control fault, it may be 
necessary to reinitialise the remote control.If the problem persists, contact a 
CITROËN dealer or a qualified workshop 
as soon as possible. 
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41
Without Keyless Entry and 
Starting
With Keyless Entry and Starting
F Switch on the ignition by pressing the "START/STOP " button.
F
 
W
 ith a manual gearbox , place the 
gear lever in neutral then fully depress 
the clutch pedal.
F
 
Wi
 th an automatic gearbox,  from 
mode P , fully depress the brake pedal.
F
 
W
 ith an electronic gearbox, from 
mode N , fully depress the brake pedal.
If the fault persists after reinitialisation, contact 
a CITROËN dealer or a qualified workshop 
without delay.
F
 
S
witch off the ignition.
F
 
R
eturn the key to position 2 (Ignition on) .
F
 
I
mmediately press the closed padlock 
button for a few seconds.
F
 
S
witch off the ignition and remove the key 
from the switch.
The remote control is now fully operational 
again. F
 
I
 nsert the mechanical key (integral with 
the remote control) in the lock to open the 
vehicle.
F  
P
 lace the electronic key against the back-up 
reader on the steering column and hold it 
there until the ignition is switched on.
Central locking /  unlocking
Manual
F Press this button to operate the central 
locking of the vehicle (doors, tailgate or 
side-hinged doors) from inside the vehicle. 
The indicator lamp in the button comes on.
F
 
P
 ressing the button again unlocks the 
vehicle completely. The indicator lamp in 
the button goes off.
The indicator lamp also goes off when 
unlocking one or more doors.
The central locking does not take place if 
one of the doors is open.
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Locking / unlocking the 
loading area
This button is unavailable if the vehicle 
has been locked or deadlocked from 
outside (using the key, remote control or 
Keyless Entry and Starting, depending on 
equipment) or if one of the doors is still 
open.
Automatic (anti-intrusion 
security)
The doors and the tailgate or the side-hinged 
doors can lock automatically while driving 
(speed above 6 mph (10  km/h)).
To deactivate/reactivate this function (activated 
by default):
F
 
P
 ress the button until an audible signal is 
heard and/or a message appears in the 
screen.
When locking/deadlocking from the 
outside
When the vehicle is locked or deadlocked 
from the outside, the indicator lamp 
flashes and the button is inoperative.
F
 
A
fter normal locking, pull one of the 
interior door controls to unlock the 
vehicle.
F
 
A
fter deadlocking, it is necessary to 
use the remote control, Keyless Entry 
and Starting or the integral key to 
unlock the vehicle.
Driving with the doors locked could make 
it more difficult for the emergency ser vices 
to enter the vehicle in an emergency. When carrying large objects 
with the tailgate or side-
hinged doors open, press 
the button to lock just the 
cab doors.
When carrying large objects 
with the tailgate or side-
hinged doors open, press 
the button to lock just the 
front and rear doors (sliding 
side door).
If one of the doors is open, the central 
locking from the inside does not function. 
This is signalled by a mechanical noise 
from the locks.
If the tailgate or the side-hinged doors are 
open, only the other doors are locked. The 
indicator lamp in the button remains off. When locking from inside, the door mirrors 
do not fold. 
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Automatic
The loading area is always locked when 
driving.
To deactivate the automatic locking 
function, go to a CITROËN dealer or a 
qualified workshop.
Manual
F With complete unlocking activated, press this button to 
lock (indicator lamp comes on)/
unlock (indicator lamp goes off) 
the vehicle .
F
 
W
 ith selective unlocking 
activated, press this button to 
lock (indicator lamp comes on)/
unlock (indicator lamp goes off) 
the loading area .
Electric sliding side 
d o o r (s)
Opening
With the exterior or interior 
handle
F With the door unlocked, pull and release the 
handle to start the opening of the door. Pull 
the handle again to reverse its movement.
Driving with the doors locked could make 
it more difficult for the emergency ser vices 
to enter the vehicle in an emergency.
The indicator lamp goes off when 
unlocking one or more doors of the 
loading area .
With the ignition off and the vehicle fully 
locked, the indicator lamp goes off for 
energy economy reasons. The exterior and interior door handles and the 
interior buttons allow the electrically powered 
movement of the door to be started.
Opening and closing of the doors is 
accompanied by an audible signal.
With the remote control
F With the door unlocked, press 
and hold this button until the 
respective sliding side door has 
opened.
F
 
P
 ress this button again to 
reverse the movement of the 
d o o r.
The remote control buttons are not active 
with the ignition switched on.
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Using the button(s) on the door 
pillar
Using the button(s) at the front
F With complete unlocking activated and the  child lock deactivated, to unlock the vehicle 
and start the opening of a door, press the 
button for the corresponding door.
F
 
W
 ith selective unlocking activated, to 
unlock just the loading area  and start the 
opening of a door, press the button for the 
corresponding door.
F
 
I
 n both cases, pressing the button again 
reverses the movement of the door.
Closing
With the exterior handle
With the remote control
F Press and hold this button until  the respective sliding door has 
closed. Press it again to reverse 
the movement.
The remote control buttons are not active 
with the ignition switched on.
With the button(s) on the door 
pillar
With the button(s) at the front
F To start the closing of a door, press the  button for the corresponding door. Pressing 
it again reverses the movement.
F
 
P
ull and release the handle to start the 
closing of the door. Pull again to reverse the 
movement. 
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45
The button is not operational and pressing 
it results in an audible signal, if the speed 
of the vehicle is above 20 mph (30  km/h).
The button(s) at the front or on the door 
pillar is not operational and pressing it 
results in an audible signal, if:
-
 
t
 he vehicle is moving,
-
 
t
 he child lock is on (activated) (for the 
buttons on the door pillars),
-
 
t
 he vehicle has been locked or 
deadlocked from outside (using 
the key, remote control or Keyless 
Entry and Starting, depending on 
equipment).
The button for the left-hand door is not 
operational and pressing it results in an 
audible signal if the fuel filler flap is open.General 
recommendations for the 
sliding side doors
The doors must only be operated when 
the vehicle is stationary.
For your safety and for that of your 
passengers, as well as for correct 
operation of the doors, you are strongly 
advised not to drive with a door open.
Always check that it is safe to operate the 
door and in particular, be sure not to leave 
children or animals near the door controls 
without supervision.
The audible warning, the illumination 
of the "door open" warning lamp and 
the message on the screen are there to 
remind you. Contact a CITROËN dealer or 
a qualified workshop to have this warning 
deactivated.
Lock the vehicle when using an automatic 
car wash. Before opening or closing or per forming 
any movement of the doors, ensure that 
no person, animal or object is in the 
window frame or could block the desired 
movement, inside or outside the vehicle.
If this advice is not followed, injuries or 
damage may occur if a part of the body or 
an object is trapped or caught.
The doors cannot be opened electrically 
above 2 mph (3
  km/h ):
-
 
H
 owever, if the doors remained open 
when starting, the speed must fall 
below 19 mph (30
  km/h) before they 
can be closed.
-
 
A
 ny attempt to open a door electrically 
using the interior handle while driving 
results in it only being possible to open 
the door manually.
-
 
I
 n this case, the audible warning will be 
given, accompanied by the illumination 
of the "door open" warning lamp and 
the message on the screen. To release 
the door and be able to operate it 
again, it is necessary to stop the 
vehicle.
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Take care not to block the guide space 
on the floor to allow the door to slide 
c o r r e c t l y.
As a safety measure and for functional 
reasons, do not drive with the sliding side 
door open.
The electric controls are inhibited in the 
event of an impact. Manual opening and 
closing remain possible.
While starting the engine, the movement 
of a door is interrupted and continues 
once the engine is running.Depending on the engine, if the 
door is closed and an attempt 
is made to open it in Stop mode 
of Stop & Start, the door opens 
partially and stops. In Start mode, 
when the engine restarts, the 
door continues its movement.
To hold the sliding side door in the open 
position, open the door fully to engage the 
locking device (located at the bottom of 
the door).Doors and their obstruction Safety/Obstacle detection 
with electric door(s)
When open, a door projects beyond the body. 
Be sure to take this into account when parking 
alongside a wall, a post or a high kerb, etc.
When open, a door never projects beyond 
the rear bumper. The obstacle detection system is triggered 
when the moving door encounters an obstacle 
with a certain level of physical resistance. If an 
obstacle is detected:
-
 
w
 hile the door is closing, the door stops 
then opens fully.
-
 
w
 hile the door is opening, the door stops 
then closes.
-
 
t
 wice in succession during a movement 
of the door, the door will no longer close 
electrically (uninitialisation).
On a steep slope: a safety system slows down 
the movement of the door.
In all cases, wait a few seconds before 
operating the door (closing or opening).
Close the door manually for safety reasons.
Then reinitialise the door. 
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47
Reinitialising electric doors
If electrical operations no longer work:
F 
F
 ully close the door(s) manually .
F
 
F
 ully open the door(s) electrically .
F
 
C
 lose the door(s) electrically .
On completion of this procedure, electric 
operation of the doors is restored.
However, if a problem persists following this 
procedure, contact a CITROËN dealer or a 
qualified workshop.
On a steep slope
It is possible to open and close the doors 
electrically on slopes of up to a 20% gradient.
If the vehicle is on a slope, with the front of the 
vehicle facing up the slope, open the door with 
care. The door may open more quickly due to 
the incline. On a steep slope, guide the side door manually 
to help it to close.
If your vehicle is on a slope, with the front of the 
vehicle facing down the slope, the door may not 
stay open and may close violently
 with the risk 
of injury.
In the case of a steep slope, the door 
may be driven by its own weight and 
as a consequence may open or close 
violently .
There would not be time for action at the 
electric controls to take effect.
There would not be time for the 
obstacle detection system to react.
Take care not to leave the vehicle on a 
steep slope with the door(s) open without 
supervision. If this advice is not followed, 
injuries or damage may occur if a person 
or an object is trapped or caught.
Hands-free sliding side 
d o o r (s)
Opening/Closing
The automatic locking after closing the 
door can be programmed in the vehicle 
configuration menu.
With a movement of your foot while keeping 
the remote control on your person in the 
recognition zone A
, the system unlocks and 
opens the sliding side door or closes and locks 
it.
The remote control must be located at the rear 
of the vehicle, at least about 30   cm but no more 
than about 2   m from the vehicle.
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Before making the movement with your 
foot, ensure that you are steady and well 
positioned, so that you do not lose your 
balance (rain, snow, ice, mud, etc.).
Take care not to touch the exhaust tailpipe 
when making the movement with your 
foot  - risk of burns.
Make the movement without interruption 
and do not repeat it immediately 
after wards or several times.
If the door does not open, wait about 
2
  seconds before trying again.
Do not keep the foot in the air.
Automatic locking
The vehicle locks itself following the hands-free 
closing of the sliding door.
Activation/Deactivation
With audio system or touch 
screen
By default, hands-free access is activated.
The "Hands-Free Tailgate Access" 
function or automatic vehicle locking 
when the sliding door is closed is 
activated and deactivated via the 
vehicle configuration menu.
Operating fault
An audible signal repeated three times 
indicates a fault with the system.
Contact a CITROËN dealer or a qualified 
workshop to have the system checked.
F
 
P
ut your foot beneath the corner of the rear 
bumper, then move the foot at normal speed 
with a sweeping side movement.
The sensor detects the foot approaching and 
leaving and triggers the opening or closing of 
the side door. Confirmation that the door is going to 
open or close is signalled by the direction 
indicators flashing for a few seconds, 
accompanied by an audible signal.
The movement of the door is reversed 
if the movement of the foot takes place 
during the manoeuvre.
If the vehicle is so equipped, the electric 
door mirrors fold/unfold on locking/
unlocking the vehicle.
If your vehicle is not fitted with an alarm, 
locking is confirmed by fixed illumination 
of the direction indicators for about two 
seconds.
Depending on your version, the door 
mirrors fold at the same time. 
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