audio CITROEN DISPATCH SPACETOURER 2020 Handbook (in English)

16
The preset stations do not function (no sound,
87.5 MHz is displayed, etc.).An incorrect waveband is selected.
Press the BAND button to return to the
waveband (FM, FM2, DAB, AM) on which the
stations are preset.
The traffic announcement (TA) is displayed. I
do not receive any traffic information. The radio station is not part of the regional
traffic information network.Tune to a radio station which broadcasts traffic
information.
The reception quality of the tuned radio station
gradually deteriorates or the stored stations are
not working (no sound, 87.5 MHz is displayed,
e t c .) . The vehicle is too far from the transmitter of
the station or no transmitter is present in the
geographical area.
Activate the RDS function to allow the system
to see if a more power ful transmitter is within
the geographic area.
The environment (hills, buildings, tunnels,
basement car parks, etc.) block reception,
including in RDS mode. This phenomenon is normal and does not
indicate a failure of the audio equipment.
The aerial is absent or has been damaged (for
example when going through an automatic car
wash or in an underground car park). Have the aerial checked by a dealer.
Sound cut-outs of 1 to 2
seconds in radio
mode. During this brief sound cut-out, the RDS
searches for another frequency giving better
reception of the station.Switch off the RDS function if the phenomenon
is too frequent and always on the same route.
Bluetooth® audio system

17
Media
QUESTIONRESPONSESOLUTION
The Bluetooth connection is cut. The battery of the peripheral device may not be
sufficiently charged.Charge the battery of the peripheral device.
The message "USB device error" is displayed
in the screen. The USB memory stick is not recognised.
The USB memory stick may be corrupt.Reformat the USB memory stick.
The CD is ejected every time or is not played. The CD is upside down, cannot be read, does not contain audio files or contains audio files of
a format not recognised by the audio system.
The CD is protected by an anti-pirating system
not recognised by the audio system.-

C
heck that the CD is inserted in the player
the right way up.
-

C
heck the condition of the CD: the CD
cannot be played if it is too badly damaged.
-

C
heck the content in the case of a recorded
CD: consult the advice in the "Audio"
section.
-

D
ue to insufficient quality, certain burned
CDs will not be read by the audio system.
The CD sound is of poor quality. The CD used in scratched or of poor quality. Insert good quality CDs and store them in
suitable conditions.
The audio settings (bass, treble, ambience) are
unsuitable. Return bass and treble settings to 0, without
selecting an ambience.
I am unable to play the music files on my
smartphone via the USB port. Depending on the smartphone, access by the
audio system to music on the smartphone may
have to be approved on the latter.Manual activate the MTP profile on the
smartphone (USB settings menu).
.
Bluetooth® audio system

18
QUESTIONRESPONSESOLUTION
I am unable to access my voicemail. Few telephones or ser vice providers allow the
use of this function.Call the voicemail, via the telephone menu,
using the number provided by your operator.
I am unable to access my directory of contacts. Check the compatibility of your telephone.
You did not give access to your contacts when
pairing the telephone.Accept or confirm access by the system to the
contacts on your telephone.
I am unable to continue a conversation when
getting into my vehicle. Telephone mode is activated.
Deselect telephone mode to transfer the call to
the vehicle.
I am unable to pair my telephone by Bluetooth. Telephones (models, versions of operating
systems) have their own specific aspects in the
pairing procedure and some telephones are not
compatible.Before starting the pairing procedure, delete
the pairing of the telephone from the system
and
of the system from the telephone, so as to
see the compatibility of the telephones.
Telephone
Bluetooth® audio system

1
CITROËN Connect Radio
Multimedia audio system -
Applications - Bluetooth®
telephone
Contents
First steps

1
S

teering mounted controls
2
M

enus
3
A

pplications
5
R

adio
5
D

AB radio (Digital Audio Broadcasting)
7
M

edia
8
T

elephone
1
0
Settings

1
4
Frequently asked questions

1
6
The various functions and settings
described differ according to the version
and configuration of the vehicle. For safety reasons and because they
require continued attention on the part of
the driver, the following operations must
be carried out with the vehicle stationary

and the ignition on:
-
Us
ing a smartphone.
-
P
airing a Bluetooth mobile phone to
the hands-free Bluetooth system of the
car radio.
-
Sm
artphone connection operations for
CarPlay
®, MirrorLinkTM or Android Auto
(certain applications interrupt their
display when the vehicle starts to move
again).
-

T

he configuration of profiles.
The system is protected in such a way that
it will only operate in the vehicle.
The display of the message Energy
Economy Mode signals that a change to
standby is imminent.
The link below gives access to the OSS
(Open Source Software) code for the
system.
https://www.groupe-psa.com/fr/oss/
https://www.groupe-psa.com/en/oss/
First steps
With the engine running, a press
mutes the sound.
With the ignition off, a press turns
the system on.
Increase or decrease the volume using
the wheel or the "plus" or "minus" buttons
(depending on the equipment).
Use the buttons on either side of or below the
touch screen for access to the menus, then
press the virtual buttons in the touch screen.
Depending on the model, use the "Source" or
"Menu" buttons on the left of the touch screen
for access to the menus, then press the virtual
buttons in the touch screen.
At all times it is possible to display the rolling
menus by pressing the screen briefly with three
fingers.
All of the touch areas of the screen are white.
For pages with multiple tabs at the bottom of
the screen, it is possible to switch between
pages either by tapping the tab for the desired
page, or by using a finger, sliding the pages to
the left or to the right.
Press in the grey zone to go back up a level or
to confirm.
.
CITROËN Connect Radio

2
The touch screen is of the "capacitive"
type.
To clean the screen, use a soft, non-
abrasive cloth (e.g. spectacles cloth) with
no additional product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
Certain information is displayed permanently in
the upper bar of the touch screen:
-

R
eminder of the air conditioning information
(depending on version), and direct access to
the corresponding menu.
-

R
eminder of the Radio Media and
Telephone menu information.
-
R

eminder of the privacy information.
-

A
ccess to the Settings of the touch screen
and digital instrument panel.
Selection of the audio source (depending on
equipment):
-

F
M/DAB/AM radio stations (depending on
equipment).
-

T
elephone connected via Bluetooth and
Bluetooth multimedia broadcast (streaming).
-

U
SB memory stick.
-

M
edia player connected via the auxiliary
socket (depending on equipment).
-

C
D player (depending on equipment). In the "Settings" menu it is possible to
create a profile for just one person or a
group of people with shared interests,
with the possibility of entering multiple
settings (radio presets, audio settings,
ambiences, etc.)
; these settings are taken
into account automatically.
In very hot conditions, the volume may
be limited to protect the system. It may go
into standby (screen and sound off) for at
least 5


minutes.
The return to normal takes place when
the temperature in the passenger
compartment has dropped.
Press the back arrow to go back a level or
confirm.
Steering mounted controls
Steering mounted controls -
Ty p e 1
Radio:
Select the previous/next preset radio
station.
Select the previous/next item in a
menu or a list.
Media:
Select the previous/next track.
Select the previous/next item in a
menu or a list.
Radio:
Short press: display the list of radio
stations.
Long press: update the list.
Media:
Short press: display the list of
folders.
Long press: display the available
sorting options.
Change audio source (radio
; USB ;
AUX if equipment connected
; CD ;
streaming).
Confirm a selection.
CITROËN Connect Radio

3
Increase volume.
Decrease volume.
Mute/restore sound by
simultaneously pressing the
increase and decrease volume
buttons.
Steering mounted controls
- Type 2
Voice commands:
This control is located on the
steering wheel or at the end of the
lighting control stalk (depending on
equipment).
Short press, smartphone voice
commands via the system.
Increase volume.
Decrease volume.
Mute by pressing the volume
increase and decrease buttons
simultaneously (depending on
equipment).
Restore the sound by pressing one
of the two volume buttons. Media
(short press): change the
multimedia source.
Telephone (short press): start
telephone call.
Call in progress (short press):
access telephone menu.
Telephone (long press): reject an
incoming call, end call ; when no
call is in progress, access telephone
menu.
Radio (rotate): automatic search for
the previous/next station.
Media (rotate): previous/next track,
move in a list.
Short press : confirm a selection ; if
nothing selected, access to presets.
Radio : display the list of stations.
Media : display the list of tracks.
Radio (press and hold): update the
list of stations received.
Menus
Applications
Depending on equipment/Depending on
version.
Access configurable equipment.
Radio Media
Depending on equipment/Depending on
version.
Select an audio source or radio
station.
.
CITROËN Connect Radio

6
Press "OK" to confirm.
Radio reception may be affected by the
use of electrical equipment not approved
by the Brand, such as a USB charger
connected to the 12
V socket.
The exterior environment (hills, buildings,
tunnels, basement car parks, etc.)
may block reception, including in RDS
mode. This behaviour is normal in the
propagation of radio waves and does not
indicate any failure of the audio system.
Changing waveband
Press Radio Media to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Press "Band" to change waveband.
Press in the grey area to confirm.
Presetting a station
Select a radio station or frequency. Make a short press on the star
outline. If the star is solid, the radio
station is already preset.
Or
Select a radio station or frequency.
Press " Preset".
Make a long press on one of the
buttons to preset the station.
Activating/Deactivating RDS
Press Radio Media to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Activate/deactivate " RDS".
Press in the grey zone to confirm. RDS, if activated, allows you to
continue listening to the same station
by automatically retuning to alternative
frequencies. However, in certain
conditions, coverage of an RDS station
may not be assured throughout the entire
country as radio stations do not cover
100% of the territory. This explains the
loss of reception of the station during a
j o u r n ey.
Displaying text information
The "Radio Text" function allows
information transmitted by the radio
station and related to the station or the
song playing to be displayed.
Press Radio Media to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Activate/deactivate " INFO".
Press in the grey zone to confirm.
CITROËN Connect Radio

7
Playing TA messages
The TA (Traffic Announcement) function
gives priority to TA alert messages.
To operate, this function needs good
reception of a radio station that transmits
this type of message. While traffic
information is being broadcast, the current
media is automatically interrupted so that
the TA message can be heard. Normal
play of the media previously playing is
resumed at the end of the message.Press Radio Media to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Activate/deactivate " TA".
Press in the grey zone to confirm.
Audio settings
Press Radio Media to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Press "Audio settings ". Select the "
To n e" or "Balance " or
" Sound " or "Voice " or "Ringtones "
tab to configure the audio settings.
Press the back arrow to confirm.
In the " To n e" tab, the Ambience audio
settings, as well as Bass , Medium and
Tr e b l e are different and independent for
each audio source.
In the " Balance " tab, the All passengers ,
Driver and Front only settings are
common to all sources.
In the " Sound" tab, activate or deactivate
" Volume linked to speed ", "Auxiliary
input " and " Touch tones ".
The balance/distribution (or spatialisation
with the Arkamys
© system) is audio
processing that allows the quality of the
sound to be adapted according to the
number of passengers in the vehicle.
On-board audio: the Arkamys Sound
Staging
© optimises the distribution of
sound in the passenger compartment.
DAB (Digital Audio
Broadcasting) radio
Terrestrial Digital Radio
Digital radio provides higher quality sound.
The different "multiplexes/ensembles"
offer a choice of radio stations arranged in
alphabetical order.
Press Radio Media to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Press "Band" to select the " DAB
band ".
Press in the grey zone to confirm.
FM-DAB tracking
"DAB" does not cover 100 % of the
t e r r i to r y.
When the digital radio signal is poor,
the "FM-DAB tracking" allows you to
continue listening to the same station,
by automatically switching to the
corresponding "FM" analogue station (if
there is one).
.
CITROËN Connect Radio

8
Press Radio Media to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Activate/deactivate " FM- DAB
tracking ".
Press in the grey zone to confirm.
If "FM-DAB tracking" is activated, there
may be a difference of a few seconds
when the system switches to FM analogue
radio with sometimes a variation in
volume.
Once the digital signal quality is restored,
the system automatically changes back
to " DA B ".Media
USB socket
Insert the USB memory stick in the USB socket
or connect the USB device to the USB socket
using a suitable cable (not supplied). To protect the system, do not use a USB
hub.
Auxiliary socket (AUX)
Depending on equipment
This source is only available if "Auxiliary input"
has been checked in the audio settings.
Connect a portable device (MP3 player, etc.) to
the auxiliary Jack socket using an audio cable
(not supplied).
First adjust the volume on the portable device
(to a high level). Then adjust the volume of the
audio system.
Management of the controls is via the portable
device.
Selecting the source
If the "DAB" station being listened to is
not available on FM, or if the "FM-DAB
tracking" is not activated, the sound will
cut out while the digital signal is too weak. The system builds playlists (in temporary
memory), an operation which can take from
a few seconds to several
minutes at the first
connection.
Reduce the number of non-music files and the
number of folders to reduce the waiting time.
The playlists are updated every time the
ignition is switched off or a USB memory stick
is connected. The lists are memorised: if they
are not modified, the subsequent loading time
will be shorter. Press Radio Media
to display the
primary page.
Press the " SOURCES " button.
Choose the source.
CITROËN Connect Radio

9
Bluetooth®streaming
Streaming allows you to listen to music from
your smartphone.
The Bluetooth profile must be activated, first
adjust the volume on the portable device (to a
high level).
Then adjust the volume of the system.
If play does not start automatically, it may be
necessary to start the audio playback from the
smartphone.
Control is from the portable device or by using
the system's touch buttons.Once connected in Streaming mode, the
smartphone is considered to be a media
source.
Connecting Apple® players
Connect the Apple® player to the USB socket
using a suitable cable (not supplied).
Play starts automatically.
Control is via the audio system. The classifications available are those of
the portable device connected (artists/
albums/genres/playlists/audio books/
podcasts). It is also possible to use a
classification structured in the form of a
library.
The default classification used is by artist.
To modify the classification used, return
to the first level of the menu then select
the desired classification (playlists for
example) and confirm to go down through
the menu to the desired track.
The version of software in the audio system
may not be compatible with the generation of
the Apple
® p l aye r. To protect the system, do not use a USB
hub.
The audio system will only play audio files
with ".wav", ".wma", ".aac", ".ogg" and ".mp3"
file extensions and with a bit rate of between
32
Kbps and 320 Kbps.
It also supports VBR (Variable Bit Rate) mode.
No other file types (".mp4", etc.) can be read.
Files of the ".wma" type should be to the wma
9 standard.
Sampling frequencies supported are 11, 22, 44
and 48 kHz.
Information and advice
The system supports USB mass storage
devices, BlackBerry® devices or Apple®
players via the USB sockets. The adapter
cable is not supplied.
Device management is via the audio
system controls.
Other devices, not recognised on
connection, must be connected to the
auxiliary socket using a Jack cable (not
supplied) or via Bluetooth streaming,
depending on compatibility.
.
CITROËN Connect Radio