charging CITROEN DISPATCH SPACETOURER DAG 2021 Handbook (in English)

71
Ease of use and comfort
3

► To connect a 12 V accessory (maximum
power: 120 Watts), lift the cover and plug in a
suitable adapter.
Observe the maximum power rating to
avoid damaging the accessory.
The connection of an electrical device not approved by CITROËN, such as a
USB charger, may adversely affect the
operation of vehicle electrical systems,
causing faults such as poor radio reception or
interference with displays in the screens.
USB socket



The socket can be used to connect a portable
device or a USB memory stick.
The socket reads audio files that are sent to your
audio system to be played through the vehicle's
speakers.
These files can be managed using the steering-
mounted controls or those on the audio system.
The USB socket also allows a smartphone to be connected by
Android Auto
® or CarPlay®, enabling certain
smartphone applications to be used on the touch
screen.
For best results, use a cable made or approved
by the device manufacturer.
These applications can be managed using the
steering-mounted controls or the audio system
controls.
When the USB socket is used, the
portable device charges automatically.
While charging, a message is displayed if the
power drawn by the portable device exceeds
the current supplied by the vehicle.
For more information about how to use this
equipment, refer to the sections describing
the audio and telematics systems.
220 V socket

Depending on version, a 220 V/50 Hz socket
(maximum power: 150 W) is located underneath
the front right-hand seat and therefore
accessible from row 2.
This socket works with the engine running, as
well as in STOP mode of
Stop & Start.


► Lift the cover.
► Check that the indicator lamp is on green.
►

Connect your multimedia or other electrical
device (telephone charger

, laptop computer,
CD-DVD player, bottle warmer, etc.).

11 0
Safety
not fix or attach anything near or in the path of
the airbags, as this could cause injuries when
they are deployed.
Never modify the original definition of the
vehicle, particularly in the area directly around
the airbags.
Even if all of the precautions mentioned are
observed, a risk of injury or of minor burns to
the head, chest or arms cannot be ruled out
when an airbag is deployed. The bag inflates
almost instantly (within a few milliseconds)
then deflates within the same time,
discharging the hot gas via openings provided
for this purpose.
After an accident or if the vehicle has been
stolen, have the airbag systems checked.
All work must be carried out only by a
CITROËN dealer or a qualified workshop.
Front airbags
Do not drive holding the steering wheel
by its spokes or resting your hands on the
centre part of the wheel.
Passengers must not place their feet on the
dashboard.
Do not smoke as deployment of the airbags
can cause burns or the risk of injury from a
cigarette or pipe.
Never remove or pierce the steering wheel or
hit it violently.
Do not fix or attach anything to the steering
wheel or dashboard, as this could cause
injuries when the airbags are deployed.
Lateral airbags
Use only approved seat covers
compatible with the deployment of these
airbags. For information on the range of seat
covers suitable for your vehicle, contact a
CITROËN dealer.
Do not fix or attach anything to the seat
backrests (e.g.
clothing) as this could cause
injuries to the chest or arm when the airbag is
deployed.
Do not sit with the upper part of the body any
nearer to the door than necessary.
The vehicle's front door panels include side
impact sensors.
A damaged door or any unauthorised or
incorrectly executed work (modification or
repair) on the front doors or their interior trim
could compromise the operation of these
sensors - risk of malfunction of the lateral
airbags!
All work must be carried out only by a
CITROËN dealer or a qualified workshop.
Feel, Shine, Business Lounge
Curtain airbags
Do not fix or attach anything to the roof,
as this could cause head injuries when the
curtain airbag is deployed.
Do not remove the grab handles installed on
the roof, as these help to secure the curtain
airbags.
Child seats
The legislation on carrying children is specific to each country. Refer to the
legislation in force in your country.
For maximum safety, please observe the
following recommendations:
–

In accordance with European regulations, all
children under the age of 12 or less than one
and a half metres tall must travel in approved
child seats suited to their weight , on seats
fitted with a seat belt or ISOFIX mountings.
–


Statistically
, the safest seats in your
vehicle for carrying children are the rear
seats.
–

A

child weighing less than 9 kg must travel
in the "rearward facing" position both in the
front and in the rear.
It is recommended that children travel
on the rear seats of the vehicle:
–

"rearward facing" up to the age of 3,
–

"forward facing" over the age of 3.
Make sure that the seat belt is correctly
positioned and tightened.
For child seats with a support leg, ensure that
the support leg is in firm and steady contact
with the floor.
Advice
An incorrectly installed child seat compromises the child's safety in the
event of an accident.
Ensure that there is no seat belt or seat belt
buckle under the child seat, as this could
destabilise it.
Remember to fasten the seat belts or the
harness of child seats, keeping the slack
relative to the child's body to a minimum,
even for short journeys.
When installing a child seat using the seat
belt, ensure that the seat belt is tightened
correctly on the child seat and that it secures
the child seat firmly on the seat of the vehicle.
If the passenger seat is adjustable, move it
forwards if necessary.
Remove the head restraint before
installing a child seat with a backrest on a
passenger seat.
Ensure that the head restraint is stored or
attached securely to prevent it from being
thrown around the vehicle in the event of
sharp braking. Refit the head restraint once
the child seat has been removed.

136
Driving
Driving recommendations
► Observe the driving regulations and remain
vigilant whatever the traffic conditions.
►

Monitor your surroundings and keep your
hands on the wheel to be able to react to
anything that may happen any time.
►


Drive smoothly
, anticipate the need for
braking and maintain a longer safety distance,
especially in bad weather.
►

Stop the vehicle to carry out operations that
require close attention (such as adjustments).
►


During long trips, take a break every 2 hours.
T

o ensure the durability of the vehicle and
for safety reasons, remember that certain
precautionary measures must be taken when
driving the vehicle:
Manoeuvre cautiously, at low speed
Manoeuvre slowly.
Before turning, check that there are no obstacles
at mid-height along the sides.
Before reversing, check that there are no
obstacles, particularly at high level behind the
vehicle.
Be aware of the external dimensions, if ladders
are fitted.
Drive the vehicle carefully
Take corners gently.
Anticipate the need to brake as the stopping
distance is increased, particularly on wet or icy
roads.
Be aware of the effect of side winds on the
vehicle.
Maintenance
Inflate to the minimum pressure indicated on the
label, or even over-inflate by 0.2 to 0.3 bar for
long journeys.
Important!
Never leave the engine running in a
closed space without sufficient
ventilation. Internal combustion engines emit
toxic exhaust gases such as carbon
monoxide. Danger of poisoning and death!
In very severe wintry conditions
(temperature below -23°C), let the engine
run for 4 minutes before moving off, to ensure
the correct operation and durability of the
mechanical components of your vehicle
(engine and gearbox).
Never drive with the parking brake
applied . Risk of overheating and
damaging the braking system!
Do not park the vehicle or leave the
engine running on a flammable
surface (e.g. dry grass, dead leaves).The
vehicle exhaust system is very hot, even
several minutes after the engine stops. Risk
of fire!
Never leave a vehicle unattended with
the engine running. If you have to leave
your vehicle with the engine running, apply
the parking brake and put the gearbox into
neutral or position N or P (depending on the
type of gearbox).
Never leave children inside the vehicle
unsupervised.
On flooded roads
We strongly advise against driving on flooded
roads, as this could cause serious damage to the
engine or gearbox, as well as to your vehicle's
electrical systems.


If the vehicle absolutely must drive through a
flooded section of road:
►

Check that the depth of the water does not
exceed 15

cm, taking account of waves that
might be generated by other users.
►

Deactivate the Stop & Start function.
►


Drive as slowly as possible without stalling. In
all cases, do not exceed 6 mph (10

km/h).
►

Do not stop and do not switch off the motor
.
On leaving the flooded road, as soon as safety
conditions allow, make several light brake
applications to dry the brake discs and pads.
If in doubt about the state of your vehicle,
contact a CITROËN dealer or a qualified
workshop.
Noise (Electric)
On the outside
Due to the vehicle’s quiet operation when
driving, the driver must pay particular attention.
At speeds of up to 19 mph (30 km/h), the
pedestrian horn warns other road users of the
vehicle’s presence.
Cooling the traction battery
The cooling fan comes on during
charging to cool the on-board charger and the
traction battery.
On the inside
During use, you may hear certain perfectly
normal noises specific to electric vehicles, such
as:
– Traction battery relay when starting.
– Vacuum pump when braking.
– Vehicle tyres or aerodynamics when driving.
– Jolting and knocking noise during hill starts.

137
Driving
6On leaving the flooded road, as soon as safety
conditions allow, make several light brake
applications to dry the brake discs and pads.
If in doubt about the state of your vehicle,
contact a CITROËN dealer or a qualified
workshop.
Noise (Electric)
On the outside
Due to the vehicle’s quiet operation when
driving, the driver must pay particular attention.
At speeds of up to 19 mph (30 km/h), the
pedestrian horn warns other road users of the
vehicle’s presence.
Cooling the traction battery
The cooling fan comes on during
charging to cool the on-board charger and the
traction battery.
On the inside
During use, you may hear certain perfectly
normal noises specific to electric vehicles, such
as:
–

T
raction battery relay when starting.
–

V
acuum pump when braking.
–

V
ehicle tyres or aerodynamics when driving.
–

Jolting and knocking noise during hill starts.
Towing
Driving with a trailer places greater
demands on the towing vehicle and
particular care must be taken.
Do not exceed the maximum towable
weights.
At altitude: reduce the maximum load by
10% per 1,000 metres of altitude; the lower
air density at high altitudes decreases engine
performance.
New vehicle: do not tow a trailer until the
vehicle has driven at least 620 miles
(1,000 kilometres).
If the outside temperature is high, let the
engine idle for 1 to 2 minutes after the
vehicle comes to a stop, to help it to cool.
Before setting off
Nose weight
► Distribute the load in the trailer so that the
heaviest items are as close as possible to the
axle and the nose weight (at the point where it
joins your vehicle) approaches the maximum
permitted without exceeding it.
Tyres
► Check the tyre pressures of the towing
vehicle and of the trailer , observing the
recommended pressures.
Lighting
► Check the electrical signalling on the trailer
and the headlamp beam height of your vehicle.
If a genuine CITROËN towing device is
used, the rear parking sensors will be
deactivated automatically to avoid the audible
signal.
When driving
Cooling
Towing a trailer uphill causes the coolant
temperature to increase. The maximum towable
load depends on the gradient and the exterior
temperature. The fan’s cooling capacity does not
increase with engine speed.
►

Reduce speed and lower the engine speed to
limit the amount of heating produced.
In all cases, pay attention to the coolant
temperature.
If this warning lamp and the
STOP warning lamp come
on, stop the vehicle and switch off the engine as
soon as possible.

180
Practical information
High-pressure washing
To avoid damaging the electrical
components, it is expressly prohibited to
use high-pressure washing in the engine
compartment or under the body.
Do not use a pressure greater than 80 bar
when washing the bodywork.
Never allow water or dust to enter the
connector or charging nozzle - risk of
electrocution or fire!
Never connect / disconnect the charging
nozzle or cable with wet hands - risk of
electrocution!
Traction battery
This battery stores the energy that powers
the electric motor and the thermal comfort
equipment in the passenger compartment. It is
discharged during use, and must therefore be
regularly recharged. There is no need to wait
for the traction battery to fall to its reserve level
before recharging.
Battery life may vary according to the type of
driving, the route, thermal comfort equipment
usage and battery component ageing.
The traction battery ageing process is influenced by multiple factors, including
climate conditions, the distance travelled and
how often it has been fast-charged.
Do not persist but introduce a Diesel type
filler nozzle.
It is still possible to use a fuel can to fill
the tank slowly.
In order to ensure a good flow of fuel, do
not place the nozzle of the fuel can in direct
contact with the flap of the misfuel prevention
device.
Driving abroad
As Diesel fuel pump nozzles may be
different in other countries, the presence
of the misfuel prevention device may make
refuelling impossible.
Not all Diesel vehicles are fitted with misfuel
protection, so before travelling abroad,
we recommend that you check with the
CITROËN dealer network, whether your
vehicle is suitable for the fuel pumps in the
country in which you intend to travel.
Charging system
(Electric)
400 V electrical system
The electrical traction system, which operates at
a voltage of approximately 400 V, is identified by
orange cables, and its components are marked
with this symbol:


An electric vehicle’s power train can become hot during use and after
switching off the ignition.
Observe the warning messages shown on
labels, particularly inside the flap.
All work on or modifications to the vehicle’s
electrical system (including the traction
battery, connectors, orange cables and
other components visible from the interior or
exterior) is strictly prohibited - risk of severe
burns or potentially fatal electric shock
(short-circuit/electrocution)!
In the event of a problem, always contact a
CITROËN dealer or a qualified workshop.


This label is intended solely for use by firefighters and maintenance services in
the event of any work on the vehicle.
No other person must touch the device shown
on this label.
In the event of an accident or impact
to the vehicle’s underbody
In these situations, the electrical
circuit or the
traction battery can be seriously damaged.
Stop as soon as it is safe to do so and switch
off the ignition.
Contact a CITROËN dealer or a qualified
workshop.
In the event of exposure to a fire
Immediately exit and evacuate all
passengers from the vehicle. Never attempt
to fight the fire yourself - risk of electrocution!
You must immediately contact the emergency
services, informing them that the incident
involves an electric vehicle.
When washing
Before washing the vehicle, always
check that the charging flap is closed
correctly.
Never wash the vehicle while the battery is
on charge.

181
Practical information
7High-pressure washing
To avoid damaging the electrical
components, it is expressly prohibited to
use high-pressure washing in the engine
compartment or under the body.
Do not use a pressure greater than 80 bar
when washing the bodywork.
Never allow water or dust to enter the
connector or charging nozzle - risk of
electrocution or fire!
Never connect / disconnect the charging
nozzle or cable with wet hands - risk of
electrocution!
Traction battery
This battery stores the energy that powers
the electric motor and the thermal comfort
equipment in the passenger compartment. It is
discharged during use, and must therefore be
regularly recharged. There is no need to wait
for the traction battery to fall to its reserve level
before recharging.
Battery life may vary according to the type of
driving, the route, thermal comfort equipment
usage and battery component ageing.
The traction battery ageing process is influenced by multiple factors, including
climate conditions, the distance travelled and
how often it has been fast-charged.
In the event of damage to the traction
battery
It is strictly prohibited to work on the vehicle
yourself.
Do not touch liquids coming from the battery,
and in the event of skin contact with these
products, wash abundantly with water and
contact a doctor as soon as possible.
Contact a CITROËN dealer or a qualified
workshop to have the system checked.
Charging connectors and
indicator lamps


1. Charging connectors
2. Deferred charging activation button 3.
Nozzle locking indicator lamp
Fixed red: nozzle positioned correctly and
locked in the connector.
Flashing red: nozzle incorrectly positioned or
locking not possible.
4. Charging indicator lamp


State of charging
indicator lamp Meaning
Fixed white Guide lighting
on opening the
charging flap and
disconnecting the charging cable.
Fixed blue Deferred charging.
Flashing green Charging.

182
Practical information
Specific domestic charging cable
(mode 2)
You must not damage the cable.
In the event of damage, do not use it and
contact a CITROËN dealer or a qualified
workshop to replace it.
Control unit (mode 2)


POWER
Green: electrical connection established;
charging can begin.
CHARGE
Flashing green: charging in progress or
temperature pre-conditioning activated.
Fixed green: charging complete.
FAULT
Red: fault; charging not permitted or must
be stopped immediately. Check that everything
is connected correctly and that the electrical
system is not faulty.
State of charging indicator lamp Meaning
Fixed green Charging complete. The charging
indicator lamp goes off after about 2 minutes as the
vehicle's functions go into standby.
The indicator lamp comes back on
when the vehicle is unlocked using the Keyless Entry and Starting or when
a door is opened, to indicate that
the battery is fully charged.
Fixed red Malfunction.
Do not dismantle or modify the charging
connector - risk of electrocution and/or
fire!
Contact a CITROËN dealer or a qualified
workshop.
Charging cables, sockets
and chargers
The charging cable supplied with the vehicle
(depending on version) is compatible with the
electrical systems in the country of sale. When
travelling abroad, check the compatibility of local
electrical systems with the charging cable.
A full range of charging cables is available from
your dealer.
Contact a CITROËN dealer or a qualified
workshop for more information and to obtain
suitable charging cables.
Standard charging, mode 2
Domestic socket
(domestic charging - alternating current (AC))


Mode 2 with a standard socket A: 8 A
maximum charging current.


Mode 2 with a Green'Up socket B: 16 A
maximum charging current.
To have this type of socket installed, call a professional installer.
Specific domestic charging cable - mode 2 (AC)

183
Practical information
7Specific domestic charging cable
(mode 2)
You must not damage the cable.
In the event of damage, do not use it and
contact a CITROËN dealer or a qualified
workshop to replace it.
Control unit (mode 2)


POWER
Green: electrical connection established;
charging can begin.
CHARGE
Flashing green: charging in progress or
temperature pre-conditioning activated.
Fixed green: charging complete.
FAULT
Red: fault; charging not permitted or must
be stopped immediately. Check that everything
is connected correctly and that the electrical
system is not faulty. If the indicator lamp does not go off, contact a
CITROËN dealer or a qualified workshop.
Upon plugging the charging cable into a
domestic socket, all of the indicator lamps come
on briefly.
If no indicator lamps come on, check the
domestic socket's circuit-breaker:
–

If the circuit-breaker has tripped, contact a
professional to check that the electrical system
is compatible and/or carry out any necessary
repairs.
–

If the circuit-breaker has not tripped, stop
using the charging cable and contact a
CITROËN dealer or a qualified workshop.
Control unit label - Recommendations
Refer to the handbook before use.
1. Incorrect use of this charging cable may
result in fire, property damage and serious
injury or death by electrocution!
2. Always use a correctly earthed power
socket, protected by a 30
mA residual
current device.
3. Always use an electrical socket protected
by a circuit-breaker appropriate for the
electrical circuit’s current rating. 4.
The weight of the control unit must not be
borne by the electrical socket, plug and
cables.
5. Never use this charging cable if it is
defective or in any way damaged.
6. Never attempt to repair or open this
charging cable. It contains no repairable
parts - replace the charging cable if it is
damaged.
7. Never immerse this charging cable in water.
8. Never use this charging cable with an
extension cable, a multi-plug socket, a
conversion adaptor or on a damaged
electrical socket.
9. Do not unplug the plug from the wall as a
means of stopping charging.
10. Immediately stop charging, by locking and
then unlocking the vehicle using the remote
control key, if the charging cable or wall
socket feel burning hot to the touch.
11 . This charging cable includes components
liable to cause electrical arcing or sparks.
Do not expose to flammable vapours.
12. Only use this charging cable with CITROËN
vehicles.
13. Never plug the cable into the wall socket (or
unplug it) with wet hands.
14. Do not force the connector if it is locked into
the vehicle.

184
Practical information
Accelerated charging, mode 3
Accelerated charging unit (Wallbox)
(accelerated charging - single-phase or three- phase alternating current (AC))


Depending on version, in mode 3 with an
accelerated charging unit (Wallbox): 32 A
maximum charging current.
Control unit label - State of indicator
lamps
State of the
indicator lamp
Off


State of the
indicator lamp
On


State of the
indicator lamp
Flashing


POWER CHARGE FAULT SymbolDescription

Not connected to the power supply or power is not
available from the infrastructure.


(green)


(green)


(red)


The control unit is currently performing a self-test.


(green)


Connected only to the infrastructure or to the
infrastructure and to the Electric Vehicle (EV) but
no charging in progress.


(green)


(green)



Connected to the power supply and to the Electric
Vehicle (EV).
The EV is on charge or in a temperature pre-
conditioning sequence.


(green)


(green)



Connected to the power supply and to the Electric
Vehicle (EV).
The EV is waiting for charging or the charging of
the EV is completed.

185
Practical information
7POWERCHARGE FAULT SymbolDescription

(red)


Control unit malfunction. No charging allowed.
If an error indicator reappears after a manual reset,
the control unit must be checked by a CITROËN
dealer before the next charge.


(green)


(green)


(red)


The control unit is in diagnostic mode.
Manual reset procedure
The control unit can be reset by simultaneously disconnecting the chargi\
ng connector and the wall socket.
Then, reconnect the wall socket first. For more information, refer to the handbook.
Accelerated charging, mode 3
Accelerated charging unit (Wallbox)
(accelerated charging - single-phase or three- phase alternating current (AC))


Depending on version, in mode 3 with an
accelerated charging unit (Wallbox): 32 A
maximum charging current.
Charging cable, mode 3 (AC)

Accelerated charging unit (Wallbox)
Do not disassemble or modify the
charging unit - risk of electrocution and/or fire!
Refer to the charging unit manufacturer's user
manual for the operating instructions.
Fast charging, mode 4
Public fast charger
(superfast charging - direct current (DC))