CITROEN DISPATCH SPACETOURER DAG 2021 Handbook (in English)

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12Telephone
Pairing a Bluetooth®
telephone
The services available depend on the
network, the SIM card and the
compatibility of the Bluetooth devices used.
Consult the telephone user guide and the
service provider to check which services are
available.
The Bluetooth function must be activated and the telephone configured as "Visible
to all” (in the telphone settings).
To complete the pairing, whichever procedure is
used (from the telephone or from the system),
ensure that the code is the same in the system
and in the telephone.
If the pairing procedure fails, we
recommend deactivating and then
reactivating the Bluetooth function on the
telephone.
Procedure from the telephone
Select the system name in the list of
detected devices.
In the system, accept the connection request
from the telephone.
Procedure from the system
Press Telephone to display the main
page.
Press "Bluetooth search".
Or
Select "Search".
The list of detected telephones is
displayed.
Select the name of the chosen telephone
in the list.
Connection sharing
The system offers to connect the telephone with
3 profiles:
–
"Telephone" (hands-free kit, telephone only),
–

“
Streaming" (streaming: wireless playing of
audio files on the telephone),
–
"Mobile internet data ".
The "Mobile internet data " profile must
be activated for connected navigation,
after first activating smartphone connection
sharing.
Select one or more profiles.
Press "OK" to confirm.
Depending on the type of telephone, you may by
prompted to accept the transfer of contacts and
messages.
The ability of the system to connect just one profile depends on the telephone.
All three profiles may connect by default.
The profiles compatible with the system are: HFP, OPP, PBAP, A2DP, AVRCP,
MAP and PAN.
Visit the Brand's website for more information
(compatibility, additional help, etc.).
Automatic reconnection
On returning to the vehicle, if the last telephone
connected is present again, it is automatically
recognised and within about 30 seconds
after switching on the ignition, the pairing is
established automatically (Bluetooth activated).
To modify the connection profile:
Press Telephone to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Bluetooth connection" to display
the list of paired devices.
Press the "Details" button.
Select one or more profiles.
Press "OK" to confirm.

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Managing paired telephones
This function lets you connect or disconnect a
device or delete a pairing.
Press Telephone to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Bluetooth connection" to display
the list of paired devices.
Press on the name of the telephone
selected in the list to disconnect it.
Press again to connect it.
Deleting a telephone
Select the basket at top right of the
screen to display a basket alongside the
telephone chosen.
Press the basket alongside the telephone
chosen to delete it.
Receiving a call
An incoming call is announced by a ring and a
superimposed display in the screen.
Make a short press on the steering
mounted telephone button to accept an
incoming call.
And
Make a long press
on the steering mounted telephone button
to reject the call.
Or
Select "End call" on the touch screen.
Making a call
Using the telephone is not recommended
while driving.
Park the vehicle.
Make the call using the steering mounted
controls.
Calling a new number
Press Telephone to display the main
page.
Enter the phone number using the digital
keypad.
Press "Call" to start the call.
Calling a contact
Press Telephone to display the main
page.
Or press and hold
the steering mounted telephone button.
Select "Contact".
Select the desired contact from the displayed list.
Select "Call".
Calling a recently used
number
Press Telephone to display the main
page.
Or
Press and hold
the steering mounted telephone button.
Select "Calls".
Select the desired contact from the displayed list.
It is always possible to make a call
directly from the telephone; as a safety
measure, first park the vehicle.
Managing contacts/entries
Press Telephone to display the main
page.
Select "Contact".
Select "Create" to add a new contact.
Press the "Telephone " tab to enter the
contact’s telephone number(s).
Press the "Address" tab to enter the
contact’s address(es).
Press the "Email" tab to enter the
contact’s email address(es).
Press "OK" to save.
Press this button to sort contacts by
Surname+first name or by First
name+surname.
The "Email" function allows email addresses to be entered for a contact,
but the system is not able to send emails.
Managing messages
Press Telephone to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Messages" to display the list of
messages.
Select the "All", "Incoming " or "Sent”
tab.
Select the details of the message chosen
in one of the lists.
Press "Answer" to send a quick message
stored in the system.
Press "Call" to start the call.
Press "Play" to listen to the message.
Access to "Messages " depends on the
compatibility between the smartphone
and the onboard system.
Some smartphones retrieve messages or
email messages more slowly than others.

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12Press this button to sort contacts by
Surname+first name or by First
name+surname.
The "Email" function allows email addresses to be entered for a contact,
but the system is not able to send emails.
Managing messages
Press Telephone to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Messages" to display the list of
messages.
Select the "All", "Incoming " or "Sent”
tab.
Select the details of the message chosen
in one of the lists.
Press "Answer" to send a quick message
stored in the system.
Press "Call" to start the call.
Press "Play" to listen to the message.
Access to "Messages " depends on the
compatibility between the smartphone
and the onboard system.
Some smartphones retrieve messages or
email messages more slowly than others.
Managing quick messages
Press Telephone to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Quick messages " to display the
list of messages.
Select the "Delayed", "My arrival", "Not
available" or "Other" tab, enabling you to
create new messages.
Press "Create" to write a new message.
Select the message chosen in one of the
lists.
Press "Transfer" to select one or more
recipients.
Press "Play" to start playing the message.
Managing email
Press Telephone to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Email" to display the list of
messages.
Select the "Incoming", "Sent" or "Not
read” tab.
Select the message chosen in one of the lists.
Press "Play" to start playing the message.
Access to email messages depends on the compatibility between the
smartphone and the onboard system.
Settings
Audio settings
Press Settings to display the main page.
Select "Audio settings".
Then select "Ambience", "Position"; "Sound ",
"Voice" or "Ringtone ".
Press "OK" to save the settings.
The balance/distribution (or spatialisation
with the Arkamys© system) uses audio
processing to adjust the sound quality
according to the number of passengers in the
vehicle.
Available only with the front and rear speaker
configuration.
The Ambience setting (choice of 6 ambiences) and the Bass, Medium and
Treble sound settings are different and
independent for each audio source.
Activate or deactivate "Loudness".

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The "Position” settings (All passengers,
Driver and Front only) are common to all
sources.
Activate or deactivate "Touch tones ",
"Volume linked to speed " and "Auxiliary
input ".
Onboard audio: Arkamys Sound Staging©
optimises the sound distribution inside
the passenger compartment.
Configuring profiles
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Setting of the profiles".
Select "Profile 1", "Profile 2", "Profile 3” or
"Common profile ".
Press this button to enter a name for the
profile using the virtual keypad.
Press "OK" to confirm.
Press this button to add a photograph to
the profile.
Insert a USB memory stick containing the
photograph in the USB port.
Select the photograph.
Press "OK" to accept the transfer of the
photograph.
Press "OK" again to save the settings.
The location for the photograph is square; the system reshapes the original
photograph if in another format.
Press this button to reset the selected
profile.
Resetting the selected profile activates
the English language by default.
Select a "Profile" (1 or 2 or 3) to link "Audio
settings" with it.
Select "Audio settings".
Then select "Ambience", "Position"; "Sound ",
"Voice" or "Ringtone ".
Press "OK" to save the selected profile’s
settings.
Modifying system settings
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Screen configuration".
Select "Animation".
Activate or deactivate:Automatic scrolling
Select "Brightness".
Move the slider to adjust the brightness of
the screen and/or the instrument panel.
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "System settings".
Select "Units" to change the units of distance,
fuel consumption and temperature.
Select "Factory settings" to restore the initial
settings.
Resetting the system to "Factory
settings" activates English and degrees
Fahrenheit and deactivates summer time.
Select "System info" to display the versions of
the various modules installed in the system.
Selecting the language
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Languages" to change the
language.
Setting the date
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Setting the time-date".
Select "Date".
Press this button to set the date.
Press "OK" to confirm.
Select the display format for the date.
Time and date setting is only available if "GPS synchronisation" is deactivated.
Setting the time
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Setting the time-date".
Select "Time".
Press this button to set the time using the
virtual keypad.
Press "OK" to confirm.
Press this button to set the time zone.
Select the display format for the time
(12h/24h).
Activate or deactivate summer time (+1 hour).
Activate or deactivate GPS synchronisation (UTC).

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CITROËN Connect Nav
12Select "Setting the time-date".
Select "Date".
Press this button to set the date.
Press "OK" to confirm.
Select the display format for the date.
Time and date setting is only available if "GPS synchronisation" is deactivated.
Setting the time
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Setting the time-date".
Select "Time".
Press this button to set the time using the
virtual keypad.
Press "OK" to confirm.
Press this button to set the time zone.
Select the display format for the time
(12h/24h).
Activate or deactivate summer time (+1 hour).
Activate or deactivate GPS synchronisation (UTC).
Press "OK" to confirm.
The system may not automatically manage the change between winter and
summer time (depending on the country of
sale).
Colour schemes
Depending on equipment/Depending on version.
As a safety measure, the procedure for changing the colour scheme is only
possible when the vehicle is stationary.
Press Settings to display the main page.
Select "Color schemes ".
Select a colour scheme in the list then
press "OK" to confirm.
Whenever the colour scheme is
changed, the system restarts, temporarily
displaying a black screen.
Frequently asked
questions
The following information groups together the answers to the most frequently asked questions
concerning the system.
Navigation
I cannot enter the navigation address.
The address is not recognised.
►

Use the "intuitive method" by pressing
the "Search…" button at the bottom of the
"Navigation” page.
The route calculation is not successful.
The route settings may conflict with the current
location (for example, if toll roads are excluded
but the vehicle is on a toll road).
►


Check the route settings in the "Navigation"
menu.
I do not receive "Danger zone” alerts.
Y

ou have not subscribed to the online services
option.
►

If you have subscribed to the option:
- a few days may elapse before the service is
activated,
- services may not be selected in the system
menu,
- online services are not active ("T

OMTOM
TRAFFIC" not shown on the map).
The POIs do not appear.
The POIs have not been selected.
►

Set the zoom level to 600 ft (200 m) or select
POIs in the POI list.
The "Danger zone" audible warning feature is
not working.
The audible warning is not active or the volume
is too low

.

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CITROËN Connect Nav
► Activate the audible warning in the
"Navigation" menu and check the voice volume
in the sound settings.
The system does not suggest a detour
around an incident on the route.
The route settings do not take account of
TMC
messages.
►

Configure the "T
raffic info " function in
the route settings list (Without, Manual or
Automatic).
I receive a warning about a "Danger area"
that is not on my route.
As well as providing guided navigation, the
system announces all "Danger areas" positioned
in a cone located in front of the vehicle. It may
provide an alert for "Danger areas" located on
nearby or parallel roads.
►

Zoom the map to show the exact location
of the "Danger area".

You can select "On the
route" to stop receiving warnings or decrease the
warning duration.
Certain traffic jams along the route are not
indicated in real time.
On starting, a few minutes may elapse before
the system begins to receive traffic information.
►

W
ait until traffic information is being received
correctly (traffic information icons shown on the
map).
In certain countries, only major routes
(motorways, etc.) are listed for the traffic
information.
This is perfectly normal. The system is
dependent on the traffic information available. The altitude is not displayed.
On starting, GPS initialisation may take up to
3 minutes to receive more than 4 satellites
correctly.
►

W
ait until the system has started up
completely so that there is GPS coverage by at
least 4
satellites.
Depending on the geographical environment
(tunnel, etc.) or the weather, the conditions of
reception of the GPS signal may vary.
This behaviour is normal. The system is
dependent on the GPS signal reception
conditions.
My navigation is no longer connected.
During start-up and in certain geographical
areas, the connection may be unavailable.
►

Check that the online services are activated
(settings, contract).
Radio
The reception quality of the tuned radio
station gradually deteriorates or the station
presets are not working (no sound, 87.5 MHz
is displayed, etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
►

Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more powerful transmitter in
the geographical area. The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park).
►


Have the aerial checked by a dealer
.
The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
I cannot find some radio stations in the list of
stations received.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
►
Press the "Update list" button in the "Radio
stations” secondary menu.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
►

Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
There may be an extended pause after
inserting a USB stick.
The system reads a variety of data (folder, title,
artist, etc.). This can take from a few seconds to
a few minutes.
This is perfectly normal.
Some characters in information about the
currently playing media may not be displayed
correctly.
The audio system is unable to process certain
types of character.
► Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
► Start playback from the device.
Track names and playing times are not
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the device may not be visible.
► Check that the telephone has Bluetooth
switched on.
► Check in the telephone settings that it is
"visible to all".
► Deactivate then reactivate the telephone’s
Bluetooth function.

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12There may be an extended pause after
inserting a USB stick.
The system reads a variety of data (folder, title,
artist, etc.). This can take from a few seconds to
a few minutes.
This is perfectly normal.
Some characters in information about the
currently playing media may not be displayed
correctly.
The audio system is unable to process certain
types of character.
►
Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►


Start playback from the device.
T

rack names and playing times are not
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the device may not be visible.
►

Check that the telephone has Bluetooth
switched on.
►


Check in the telephone settings that it is
"visible to all".
►


Deactivate then reactivate the telephone’
s
Bluetooth function. The Bluetooth telephone is not compatible with
the system.
►

Y
ou can check the compatibility of the
telephone on the Brand's website (services).
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay may not activate if the
USB cables are of poor quality.
►
Use genuine USB cables to ensure
compatibility
.
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay are not available in all
countries.
►
Check the Google
Android Auto or Apple
website to see which countries are supported.
The volume of the telephone connected in
Bluetooth mode is inaudible.
The volume depends on both the system and the
telephone.
►
Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary
.
Ambient noise affects the quality of the
telephone call.
► Reduce the ambient noise level (close
windows, turn down ventilation, slow down, etc.).
Some contacts are duplicated in the list.
The options for synchronising contacts are:
synchronise the contacts on the SIM card, the
contacts on the telephone, or both. When both
synchronisations are selected, some contacts
may be duplicated.
►

Select "Display SIM card contacts" or
"Display telephone contacts". The contacts are not listed in alphabetical
order

.
Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
►
Modify the telephone directory display
settings.
The system does not receive SMS.
Bluetooth mode does not allow SMS text
messages to be sent to the system.
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
►

Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
►


Modify the balance setting or the distribution
setting to obtain the desired sound quality

.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio

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sources, which can generate audible differences
when changing source.
►
Check that the sound settings are appropriate
to the sources listened to. W

e recommend
setting the sound functions (Bass:, Treble:,
Balance) to the middle position, setting the
musical ambience to "None", setting loudness
correction to "Active" in USB mode and "Inactive"
in Radio mode.
►

In all cases, after applying sound settings,
adjust the volume level on the portable device (to
a high level) first.

Then adjust the volume level
on the audio system.
When the engine is off, the system switches
off after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system
automatically goes into energy economy mode
and switches off to maintain an adequate charge
in the battery.
►

Start the vehicle’
s engine to increase the
charge of the battery.
The date and time cannot be set.
Setting of the date and time is only available
if the synchronisation with the satellites is
deactivated.
►

Settings menu / Options /
Time-Date setting.
Select the "Time" tab and deactivate the "GPS
synchronisation" (UTC).

287
Alphabetical index
180° rear vision 176
A
ABS 101
Accelerated charging unit (Wallbox)
182
Accessories

98
Access to the 3rd row

58, 60
Access to the spare wheel

209
Active Safety Brake

166–168
AdBlue®

20, 197
AdBlue® tank

198
Additive, Diesel

195–196
Adjusting head restraints

51
Adjusting seat

49–51
Adjusting the air distribution

80–81
Adjusting the air flow

80–81
Adjusting the date

28, 260, 282
Adjusting the height and reach of the
steering wheel

53
Adjusting the lumbar support

49
Adjusting the seat angle

49, 51
Adjusting the seat belt height

106
Adjusting the temperature

80–81
Adjusting the time

28, 259, 283
Advanced Grip Control

103–104
Advice on care and maintenance

180, 201
Advice on driving

8, 136–137
Airbags

107–110, 112
Airbags, curtain

109–110
Airbags, front

108, 110, 112
Airbags, lateral 109–110
Air conditioning
79–80, 81–84, 82
Air conditioning, digital

83
Air conditioning, dual-zone automatic

80–81
Air conditioning, manual

80, 82
Air intake

80–82
Air vents

79
Alarm

46–47
Android Auto connection

256, 274
Anti-lock braking system (ABS)

101
Anti-pinch

75
Antitheft / Immobiliser

30
Apple CarPlay connection

256, 273
Applications

274
Area, loading

31, 38–39, 73
Armrest, front

51
Assistance call

99
Assistance, emergency braking

101, 168
Audible warning

100
Audio streaming (Bluetooth)

243, 255, 278
B
Battery 220
Battery, 12 V
189, 195–196, 219–222
Battery, ancillaries

219–220
Battery, charging

221–222
Battery, remote control

36–37, 85
Bench seat, one-piece, fixed

58–59
Blind, panoramic roof

75
Blind spot monitoring system

172
Blind spot sensors 171
Blinds, side
75
BlueHDi

20, 195, 203
Bluetooth (hands-free)

243–244, 257, 279
Bluetooth (telephone)

257–258, 279–280
Bodywork

201
Bonnet

192
Boot

45
Boot lid

34–35, 36, 45
Brake discs

197
Brake lamps

215, 217
Brakes

196–197
Braking

150
Braking assistance system

101
Braking, automatic emergency

166–168
Braking, dynamic emergency

143–144
Brightness

259
Bulbs

212
Bulbs (changing)

212, 215
C
Cable, audio 277
Cable, Jack
277
Capacity, fuel tank

178–179
Cap, fuel filler

178–179
Care of the bodywork

201
CD

242
CD, MP3

242
Central locking

29, 34, 38
Changing a bulb

212, 215, 217

288
Alphabetical index
Changing a bulb (side-hinged doors) 215
Changing a fuse
217–219
Changing a wheel

208
Changing a wiper blade

96
Changing the remote control battery

36
Changing to free-wheeling

223
Charge level indicator (Electric)

22
Charging cable

183
Charging cable (Electric)

182
Charging connector (Electric)

181, 186–188
Charging flap (Electric)

181, 186–188
Charging system (Electric)

5, 9, 26, 180, 193
Charging the traction battery
(Electric)

22, 180, 186–188
Checking the engine oil level

19
Checking the levels

193–195
Checking tyre pressures
(using the kit)

205, 207–208
Checks

193, 195–197
Checks, routine

195–197
Child lock

134–135
Child lock on rear windows

135
Children

107, 114, 122–124,
131, 131–133, 131–132
Children (safety)

134
Child seats

107, 110–114, 119, 120, 132
Child seats, conventional

113–114, 119, 120
Child seats, i-Size

131–132
Child seats, ISOFIX

122–124, 131, 131–132, 132
Cleaning (advice)

180, 201–202
Closing the boot

45Closing the doors 29, 34, 44–45
Collision Risk Alert
166–167
Compressor, tyre inflation

205
Configuration, vehicle

26
Connected applications

274
Connection, Bluetooth

244, 257–258,
274–275, 279–280
Connection, Wi-Fi network

275
Connectivity

273
Consumption figures

27
Container, AdBlue®

198
Control, emergency boot release

36
Control, emergency door

29, 35–36
Control, heated seats

52
Control stalk, lighting

89
Control stalk, wipers

94–95
Control unit

182–183
Courtesy lamp

87
Courtesy lamp, front

87–88, 216
Courtesy lamp, rear

87–88, 216
Courtesy lamps

87–88, 216
Cover, load space

72
Crew cab, fixed

66–68
Crew cab, folding

68
Cruise control

156, 158–159, 161–163
Cruise control, adaptive

158, 163, 165–166
Cruise control by speed limit
recognition

158–159
Cruise control, dynamic with
Stop function

158–159D
DAB (Digital Audio Broadcasting) -
Digital radio
240–241, 254, 277
Date (setting)

28, 260, 282
Daytime running lamps

90, 213–214
Deactivating the passenger airbag

108, 112
Deactivation of DSC (ESC)

102
Deadlocking

34–35
Deferred charging

27, 188
Deferred charging (Electric)

26–27, 181, 186
Defrosting

54, 82–83
Demisting

82–83
Demisting, rear

83
Demisting, rear screen

83
Dimensions

233
Dipstick

19, 193
Direction indicators

90, 213–215, 217
Display, head-up

155–156
Domestic charging

183
Domestic charging (Electric)

187–188, 231
Door pockets

70
Doors, rear

44–45
Doors, side

40
Doors, side-hinged

34–35, 44–45, 215
Driver’s attention warning

170
Drive selector (Electric)

149, 196
Driving

136–137
Driving aids camera (warnings)

154
Driving aids (recommendations)

154
Driving economically

8
Driving modes

150