ECO mode CITROEN DS3 CROSSBACK 2020 Service Manual

133
Practical information07
Mode 3 (AC) charging cable

Accelerated charging unit (Wallbox)
Do not remove or modify the charging
unit. Risk of electrocution and/or fire!
Refer to the charging unit user manual for
operating instructions.
Public fast charging station
(Fast charging - direct current (DC))


Mode 4 (DC) charging cable
(integrated in the public fast charging station)


Control unit

POWER
Green: electrical connection established;
charging can begin.
CHARGE
Flashing green: charging in progress or
programmed heating activated.
Fixed green: charging complete.
FA U LT Red: anomaly; charging not permitted or must
be stopped immediately. Check that everything
is connected correctly and that the electrical
system is not faulty.
If the indicator lamp does not go off, contact a
dealer or a qualified workshop.
Upon plugging the charging cable into a domestic
socket, all of the indicator lamps come on briefly.
If no indicator lamps come on, check the domestic
socket's circuit-breaker.
–

If the circ
uit breaker has tripped, contact a
professional to check that your electrical system
is suitable and carry out any necessary repairs.
–
If the circ
uit-breaker has not tripped, avoid
using the charging cable and contact a dealer or a
qualified workshop.
Recommendations on the control unit label
1. Refer to the handbook before use.
2. Incorrect use of this charging cable may
result in fire, property damage and serious
injury or death by electrocution!
3. Always use a correctly earthed power socket,
protected by a 30 mA residual current device.

138
Practical information07
If the height exceeds 40 cm, adapt the speed
of the vehicle to the profile of the road to avoid
damaging the roof bars and the fixings on the
vehicle.
Be sure to refer to national legislation in order
to comply with the regulations for transporting
objects which are longer than the vehicle.
Recommendations
Distribute the load uniformly, taking care
to avoid overloading one of the sides.
Arrange the heaviest part of the load as close
as possible to the roof.
Secure the load firmly.
Drive gently: the vehicle will be more
susceptible to the effects of side winds and its
stability may be affected.
Regularly check the security and tight
fastening of the roof bars, at least before each
trip.
Remove the roof bars once they are no longer
needed.
Snow chains
In wintry conditions, snow chains improve
traction as well as the behaviour of the vehicle
when braking.
The snow chains must be fitted only to
the front wheels. They must never be
fitted to "space-saver" type spare wheels.
Take account of the legislation specific to
each country on the use of snow chains
and the maximum authorised speed.
Use only chains designed to be fitted to the type
of wheel fitted to the vehicle:
Original tyre size Chain type 215/65 R16 Cannot be fitted with chains
215/60 R17 Polaire XP9 with manual locking
215/55R18 Cannot be fitted with chains
For more information on snow chains, contact a
dealer or a qualified workshop.
Installation tips
►  To fit the chains during a journey, stop the
vehicle on a flat surface on the side of the road.
►  Apply the parking brake and position any
wheel chocks under the wheels to prevent
movement of the vehicle.
►  Fit the chains following the instructions
provided by the manufacturer.
►  Move off gently and drive for a few moments,
without exceeding 31 mph (50 km/h).
►  Stop the vehicle and check that the snow
chains are correctly tightened.
It is strongly recommended that before
you leave, you practise fitting the snow
chains on a level and dry surface.
Avoid driving with snow chains on roads
that have been cleared of snow to avoid
damaging the vehicle's tyres and the road
surface. If the vehicle is fitted with alloy
wheels, check that no part of the chain or its
fixings is in contact with the wheel rim.
Energy economy mode
This system manages the duration of use of
certain functions, in order to conserve a sufficient
level of charge in the battery with the ignition off.
After switching off the engine, you can still
use functions such as the audio and telematic
system, the wipers and the dipped beam
headlamps or courtesy lamps, for a combined
duration of approximately 40 minutes.
Selecting the mode
A confirmation message is displayed when
energy economy mode is entered, and the active
functions are placed on standby.
If a telephone call is in progress at the
time, it will be maintained for around 10
minutes via the audio system’s hands-free
system.
Exiting the mode
These functions are automatically reactivated the
next time the vehicle is used.
To restore the use of these functions immediately,
start the engine and let it run:
– For less than 10 minutes, to use the equipment
for approximately 5 minutes.
– For more than 10 minutes, to use the equipment
for approximately 30 minutes.
Let the engine run for the specified duration to
ensure that the battery charge is sufficient.
To recharge the battery, avoid repeatedly or
continuously restarting the engine.
A flat battery prevents the engine from
starting.
For more information on the 12 V battery, refer
to the corresponding section.
Load reduction mode
This system manages the use of certain functions
according to the level of charge remaining in the
battery.
When the vehicle is being driven, the load
reduction function temporarily deactivates
certain functions, such as the air conditioning
and the heated rear screen.
The deactivated functions are reactivated
automatically as soon as conditions permit.

146
Practical information07
Do not dispose of AdBlue® containers in
the household waste.
Place them in a container reserved for this
purpose or take them back to where you
bought them.
Free-wheeling
In certain situations, you must allow the vehicle to
free-wheel (while being towed, on a rolling road,
in an automatic car wash, or being transported by
rail or sea freight, etc.).
The procedure varies according to the type of
gearbox and parking brake.
With a manual gearbox and
electric parking brake
/
Release procedure
►  With the engine running and while depressing
the brake pedal, move the gear selector to the
neutral position.
►  While depressing the brake pedal, switch off
the ignition.
►  Release the brake pedal, then switch on the
ignition again.
►  While depressing the brake pedal, press the
control lever to release the parking brake.
►  Release the brake pedal, then switch off the
ignition.
Reverting to normal operation
►  While depressing the brake pedal, start the
engine.
With EAT8 automatic gearbox
or drive selector and electric
parking brake
/
Release procedure
►  With the vehicle stationary and the engine
running, select mode N and switch off the
ignition.
Within 5 seconds:
►  Switch on the ignition again.
►  While depressing the brake pedal, move the
push selector forwards or backwards to confirm
mode N.
►  While depressing the brake pedal, press the
control lever to release the parking brake.
►  Release the brake pedal, switch off the
ignition.
If the 5-second time limit is exceeded, the gearbox
engages mode P; it is then necessary to restart
the procedure.
Reverting to normal operation
►  While depressing the brake pedal, restart the
engine.
Keyless Entry and Starting
You must not depress the brake pedal
while switching the ignition on or off. If you do,
the engine will start, requiring you to restart
the procedure.
Advice on care and
maintenance
General recommendations
Observe the following recommendations to avoid
damaging your vehicle.
Exterior
Never use a high-pressure jet wash in the
engine compartment, due to the risk of
damaging electrical components.
Do not wash the vehicle in strong sunshine or
extremely cold conditions.
When washing the vehicle at an
automatic roller-brush car wash, be sure
to lock the doors and, depending on version,
remove the electronic key and deactivate the
“hands-free” function (“Hands-Free Tailgate
Access”).
When using a pressure washer, hold the lance
at least 30 cm from the vehicle (particularly
when cleaning areas containing chipped paint,
sensors or seals).

157In the event of a breakdown08

► Turn the connector a quarter turn
anti-clockwise.
►  Pull the bulb connector.
►  Remove the bulb and change it.
Amber-coloured bulbs must be replaced
by bulbs with identical specifications and
colour.
Rear lamps
Model with "Full LED" technology lamps
1. Sidelamps / Daytime running lamps (LED)
2.Reversing lamps (W16W)
3. Direction indicators with sequential effect
(LED)
4. Brake lamps (LED)
Model with halogen lamps
1.Brake lamps/sidelamps (W21/5W)
2. Direction indicators (WY16W amber)
3. Reversing lamps (W16W)
Direction indicators and brake lamps/
sidelamps
Rapid flashing of a direction indicator
warning lamp (left or right) indicates that
one of the bulbs on the corresponding side has
failed.
Amber coloured bulbs, such as the
direction indicators, must be replaced by
bulbs with identical specifications and colour.
These bulbs are changed from inside the boot. ► 
Open the boot.


► Remove the access flap on the corresponding
side trim, so that the lamp unit fixing screw can
be accessed.
►  Slacken the lamp unit fixing using a socket
wrench.
►  Finish slackening it by hand to recover the nut,
making sure not to let it drop.
►  Remove the lamp unit.
►  Unclip the lamp unit connector.


► Squeeze and pull the connector.

165In the event of a breakdown08
Referring to the relevant section, reset certain
equipment:
–
Electronic k
ey.
–

Electric windo
ws.
–

Da
te and time.
–

Pre
set radio stations.
After reconnection of the battery, the
“Collision risk detection system fault”
message is displayed on the instrument panel
when the ignition is switched on. This
operation is perfectly normal. The message
will disappear while driving.
The Stop & Start system may not be
operational during the trip following the
first engine start.
In this case, the system will only be
available again after a continuous period of
immobilisation of the vehicle, a period which
depends on the exterior temperature and the
state of charge of the battery (up to about 8
hours).
Towing the vehicle
General recommendations
Observe the legislation in force in the
country where you are driving.
Ensure that the weight of the towing vehicle is
higher than that of the towed vehicle.
The driver must remain at the wheel of the
towed vehicle and must have a valid driving
licence.
When towing a vehicle with all four wheels on
the ground, always use an approved towing
arm; rope and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine
off, there is no longer braking and steering
assistance.
A professional towing service must be
called if:
–

B

roken down on a motorway or main road.
–

No
t possible to put the gearbox into neutral,
unlock the steering, or release the parking
brake.
–

No
t possible to tow a vehicle with an
automatic gearbox, with the engine running.
–

T

owing with only two wheels on the ground.
–

Four-wheel driv
e vehicle.
–

No appro
ved towbar available.
Before towing the vehicle, it is essential to
put the vehicle in free-wheeling mode.
For more information on Changing to free-
wheeling, refer to the corresponding section.
Electric motor
An electric vehicle must never be used for
road transfers.
It may be used, for example, to exit a rut.
Towing constraints
Type of vehicle
(engine / gearbox)gearbox Font wheels on the ground Rear wheels on the ground Flatbed
4 wheels on the ground with
towbar
Internal combustion /
Manual


Internal combustion /
Automatic

173
Touch screen BLUETOOTH audio system10
Touch screen BLUETOOTH
audio system


Multimedia audio system -
Bluetooth
® telephone
The functions and settings described vary
according to the vehicle version and
configuration.
For safety reasons and because they
require sustained attention by the driver,
the following operations must be carried out
with the vehicle stationary and the ignition on:
–

Pairing the smartphone with the s
ystem in
Bluetooth mode.
–

U

sing the smartphone.
–

C

hanging the system settings and
configuration.
The system is protected in such a way
that it will only operate in the vehicle.
The Energy Economy Mode message is
displayed when the system is about to enter
the corresponding mode.
First steps
With the engine running, a press mutes the
sound.
With the ignition off, a press turns the system on.
Increase or decrease the volume using the
thumbwheel on the left-hand side.
To access the menus, press this button on
the touch screen.
Press the back arrow to go back a level.
To clean the screen, use a soft, non-
abrasive cloth (e.g. spectacles cloth) with
no additional product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
Certain information is displayed permanently in
the upper bar of the touch screen:
–

Air c
onditioning information (depending on
version).
–

Bluet
ooth connection.
–

Indic
ation of location data sharing.
Selection of the audio source:
–

FM/

AM/DAB radio stations (depending on
equipment).
– Telephone connected via Bluetooth and
Bluetooth multimedia broadcast (streaming).
–

USB memory stick.
–


Media pla
yer connected via the auxiliary socket
(depending on equipment).
In very hot conditions, the volume may be
limited to protect the system. It may go
into standby (screen and sound off) for at least
5 minutes.
The return to normal takes place when the
temperature in the passenger compartment
has dropped.
Steering mounted controls
Steering mounted controls -
Type 1

Radio:
Select the previous/next preset radio
station.
Select the previous/next item in a menu or a list.
Media:
Select the previous/next track.
Select the previous/next item in a menu or a list.
Radio:
Short press: display the list of radio
stations.
Long press: update the list.

177
Touch screen BLUETOOTH audio system10
when the system switches to "FM" analogue
radio with sometimes a variation in volume.
Once the digital signal quality is restored, the
system automatically changes back to "DAB".
If the "DAB" station being listened to is
not available on "FM", or if the "FM-DAB
tracking" is not activated, the sound will cut
out while the digital signal is too weak.
Media
Selecting the source
Press the "Media" menu.
Press the "SOURCE" button.
Select the source (USB, Bluetooth or AUX,
depending on equipment).
USB port
Insert the USB memory stick into the USB
port or connect the USB device to the USB
port using a suitable cable (not supplied).
To protect the system, do not use a USB
hub.
The system builds playlists (in temporary
memory); this operation can take from a
few seconds to several minutes at the first
connection. Playlists are updated whenever a USB memory
stick is connected or the contents of a particular
USB memory stick are changed. The lists
are memorised: if they are not modified, the
subsequent loading time will be shorter.
Auxiliary (AUX) jack socket
Depending on equipmentConnect a portable device (MP3 player,
etc.) to the auxiliary jack socket using an
audio cable (not supplied).
This source is only available if "Aux Amplification"
has been selected in the audio settings.
First adjust the volume on the portable device (to
a high level). Then adjust the volume of the audio
system.
Controls are managed via the portable device.
Bluetooth®streaming
Streaming allows you to listen to music from your
smartphone.
The Bluetooth profile must be activated, first
adjust the volume on the portable device (to a
high level).
Then adjust the volume of the system.
If play does not start automatically, it may be
necessary to start the audio playback from the
smartphone.
Control is from the portable device or by using the
system's touch buttons.
Once connected in Streaming mode, the
smartphone is considered to be a media
source.
Connecting Apple® players
Connect the Apple® player to the USB socket using
a suitable cable (not supplied).
Play starts automatically.
Control is via the audio system.
The classifications available are those of
the portable device connected (artists/
albums/genres/playlists/audio books/
podcasts). It is also possible to use a
classification structured in the form of a
library.
The default classification used is by artist. To
modify the classification used, return to the
first level of the menu then select the desired
classification (playlists for example) and
confirm to go down through the menu to the
desired track.
The version of software in the audio system may
not be compatible with the generation of the
Apple
® player.
Media settings
Press the "Media Settings" button.
Activate/deactivate track playback options and
access the audio settings.

178Touch screen BLUETOOTH audio system10
Automatic reconnection
On return to the vehicle, if the last telephone
connected is present again, it is automatically
recognised and within about 30 seconds
of switching on the ignition, the pairing is
established automatically (Bluetooth activated).
Managing paired telephones
To connect or disconnect a paired telephone:Select the "Telephone" menu.
Press "Bluetooth" to display the list of
paired devices.
Press on the name of the telephone chosen in the
list to disconnect it.
Press again to connect it.
Deleting a telephone
Press the "Bluetooth" button.
Press "Manage connections".
In the displayed window select "Delete".
The list of paired devices is displayed.
Press on the name of the telephone to delete.
Receiving a call
An incoming call is announced by a ring and a
superimposed display in the screen.
To accept the call:
Make a short press on the steering
mounted TEL button.
To reject the call:
The audio settings are the same as the
audio settings for the radio. For more
information on the "Audio settings", refer to
the corresponding section.
Information and advice
The system supports USB mass storage devices,
BlackBerry® devices or Apple® players via the USB
ports. The adapter cable is not supplied.
Devices are managed using the audio system
controls.
Other devices, not recognised on connection,
must be connected to the auxiliary socket using
a jack cable (not supplied) or via Bluetooth
streaming, if compatible.
To protect the system, do not use a USB
hub.
The audio system will only play audio files with
".wav", ".wma", ".aac", ".mp3", ".mp4", ".m4a",
".flac", ".ogg" file extensions and with a bit rate
of between 32 Kbps and 320 Kbps (300 Kbps
maximum for ".flac" files).
It also supports VBR (Variable Bit Rate) mode.
All ".wma" files must be standard WMA 9 files.
The supported sampling rates are 11, 22, 44 and
48 KHz.
To avoid reading and display problems, we
recommend choosing file names less than 20
characters long that do not contain any special
characters (e.g. “ ? . ; ù).
Use only USB memory sticks in FAT or FAT32
format (File Allocation Table).
We recommend using the original USB
cable for the portable device.
Telephone
Pairing a Bluetooth® telephone
Up to 10 phones can be paired to the system.
Activate the Bluetooth function on the telephone
beforehand and ensure that it is "visible to all"
(telephone configuration).
To complete the pairing, whichever procedure is
used (from the telephone or from the system),
ensure that the code is the same in the system
and in the telephone.
The services available depend on the
network, the SIM card and the
compatibility of the Bluetooth devices used.
Check for services availability in the phone's
manual and with the operator.
The profiles compatible with the system
are: HFP, OPP, PBAP, DID, A2DP, AVRCP, SPP
and PAN.
Go to the Brand's website for more information
(compatibility, additional help, etc.).
Procedure from the telephone
Select the name of the system in the list of
devices detected.
In the system, accept the connection request
from the telephone.
Procedure from the system
Press the Home button to access the
menus.
Select the "Telephone" menu.
Press "Manage connections".
The list of telephones detected is displayed.
Select the name of the telephone in the list.
The system offers to connect the telephone with
two profiles:
–

as "

Telephone": hands-free kit, telephone only.
–

as "

Streaming": wireless playing of audio files
on the telephone.
The system cannot be connected to
multiple telephones with the same profile.
No more than 2 phones can be connected
simultaneously (1 per profile).
The Bluetooth profiles chosen on the
phone have priority over the profiles
selected on the system.
If the pairing procedure fails, it is recommended
that you deactivate and then reactivate the
Bluetooth function on the telephone.
Depending on the type of telephone, the
option is given to accept or not accept the
transfer of contacts and the call log.

180Touch screen BLUETOOTH audio system10
► Press the "Radio Settings" button then select
"Update list". The radio reception is cut off while
searching for available stations (approximately
30 seconds).
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
►  Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
Some characters in information about the
currently playing media are not displayed
correctly.
The audio system is unable to process certain
types of character.
►  Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►  Start playback from the device.
Track names and playing times are not displayed
on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
Press the buttons to adjust the
brightness of the screen and/or of
the instrument panel (depending on version).
Modifying system settings
Press "Settings".
Press "System".
Press "Privacy" to access the privacy
settings.
Select "Units" to change the units of
distance, fuel consumption and
temperature.
Press "Factory settings" to return to the
initial settings.
Press "System Info" to check the system
version.
Privacy settings
Three data privacy options are available:"No data sharing (data, vehicle position)"
"Only data sharing"
“Data and vehicle position sharing"
When data and vehicle position sharing
are enabled, this symbol is displayed in the
upper bar of the touch screen.
Selecting the language
Press "Settings".
Select "Languages" to change the
language.
Set date and time
Press "Settings".
Press "Date/Time".
Setting the date:
Press the arrows to set the day, month and
year.
Setting the time:
Press these buttons to set hours and
minutes.
Select or deselect the 24h format.
In 12h format, choose "AM" or "PM".
The system does not automatically
manage the change between winter and
summer time.
Date format:
Select the display format of the date.
Frequently asked
questions
The following information groups together the
answers to the most frequently asked questions
concerning the system.
Radio
The reception quality of the tuned radio station
gradually deteriorates or the station presets are
not working (no sound, 87.5 MHz is displayed,
etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
►  Activate the "RDS" function in the upper bar
to enable the system to check whether there is
a more powerful transmitter in the geographical
area.
The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is not
indicative of an audio system malfunction.
The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park).
►  Have the aerial checked by a dealer.
I cannot find some radio stations in the list of
received stations.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information in
place of their name (the title of the song for
example).
The system interprets these details as the station
name.

181Touch screen BLUETOOTH audio system10
► Press the "Radio Settings" button then select
"Update list". The radio reception is cut off while
searching for available stations (approximately
30 seconds).
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
►  Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
Some characters in information about the
currently playing media are not displayed
correctly.
The audio system is unable to process certain
types of character.
►  Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►  Start playback from the device.
Track names and playing times are not displayed
on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone. The telephone's Bluetooth function may be
switched off or the telephone may not be visible.
► 
Check that the telephone has Bluetooth
switched on.
►  Check in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with
the system.
►  Check the compatibility of the telephone on
the Brand's website (services).
The volume of the telephone connected in
Bluetooth mode is inaudible.
The volume depends on both the system and the
telephone.
Ambient noise affects the quality of the telephone
call.
►  Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary.
►  Reduce ambient noise (close windows, reduce
ventilation, slow down, etc.).
The contacts are not listed in alphabetical order.
Some telephones offer display options. Depending
on the settings chosen, contacts can be
transferred in a specific order.
►  Modify the telephone directory display
settings.
Settings
When the treble and bass settings are changed,
the ambience is deselected.
When the ambience is changed, the treble and
bass settings are reset. Selecting an ambience imposes the treble and
bass settings, and vice versa.
► 
Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
There is a difference in sound quality between
audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
►  Check that the sound settings are appropriate
to the sources listened to. Adjust the sound
functions to the middle position.
When the engine is off, the system switches off
after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system
automatically goes into energy economy mode
and switches off to maintain an adequate charge
in the battery.
►  Start the vehicle’s engine to increase the
charge of the battery.