service CITROEN DS3 CROSSBACK 2022 Owner's Guide

190
DS CONNECT RADIO11
Depending on the smartphone, it may be
necessary to activate the "Android Auto"
function.
During the procedure, several screen
pages relating to certain features are
displayed.
Accept to start and complete the connection.
When connecting a smartphone to the
system, we recommend enabling
Bluetooth
® on the smartphone.
Telephone connected by Bluetooth®
From the system, press "Telephone" to
display the main page.
Press the "PHONE" button to display the
secondary page.
Press "Android Auto" to start the
application in the system.
Access to the different audio sources remains
available in the margin of the Android Auto
display, using the touch buttons located in the
upper bar.
Access to the menus for the system is possible at
any time using the dedicated buttons.
There may be a pause before applications
become available, depending on the
quality of the network.
Pairing a Bluetooth® telephone
The services available depend on the
network, the SIM card and the
compatibility of the Bluetooth devices used.
Consult the telephone user guide and the
service provider to check which services are
available.
The Bluetooth function must be activated
and the telephone configured as "Visible
to all” (in the telphone settings).
To complete the pairing, whichever procedure is
used (from the telephone or from the system),
ensure that the code is the same in the system
and in the telephone.
If the pairing procedure fails, we
recommend deactivating and then
reactivating the Bluetooth function on the
telephone.
Procedure from the telephone
Select the name of the system in the list of
detected devices.
In the system, accept the connection request
from the telephone.
Procedure from the system
Press Telephone to display the main page.
Press "Bluetooth search".
The list of detected telephones is
displayed.
Select the name of the chosen telephone
in the list.
Connection sharing
The system offers to connect the telephone with
3 profiles:
–
"Telephone" (hands-free kit, telephone only),
–
“Streaming" (streaming: wireless playing of
audio files on the telephone),
–
"Mobile internet data".
Select one or more profiles.
Press "OK" to confirm.
Depending on the type of telephone, you may by
prompted to accept the transfer of contacts and
messages.
The ability of the system to connect just
one profile depends on the telephone.
All three profiles may connect by default.
The profiles compatible with the system
are: HFP, OPP, PBAP, A2DP, AVRCP, MAP
and PAN.
Visit the Brand's website for more information
(compatibility, additional help, etc.).
Automatic reconnection
On returning to the vehicle, if the last telephone
connected is present again, it is automatically
recognised and within about 30 seconds
after switching on the ignition, the pairing is
established automatically (Bluetooth activated).
To modify the connection profile:
Press Telephone to display the main page.
Press the "PHONE" button to access the
secondary page.
Press "Bluetooth connection" to display
the list of paired devices.
Press the "Details" button for a paired
device.
Select one or more profiles.
Press "OK" to confirm.
Managing paired telephones
This function lets you connect or disconnect a
device or delete a pairing.
Press Telephone to display the main page.
Press the "PHONE" button to access the
secondary page.
Press "Bluetooth connection" to display
the list of paired devices.
Press on the name of the telephone
selected in the list to disconnect it.
Press again to connect it.
Deleting a telephone
Press the basket at the top right of the
screen to display a basket alongside the
telephone chosen.
Press the basket alongside the telephone
chosen to delete it.

194
DS CONNECT RADIO11
stick (multiplication by 10 of the cataloguing
time).
► Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
Some characters in information about the
currently playing media are not displayed
correctly.
The audio system is unable to process certain
types of character.
►  Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►  Start playback from the device.
Track names and playing times are not displayed
on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the telephone may not be visible.
►  Check that the telephone has Bluetooth
switched on.
►  Check in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with
the system.
►  Check the compatibility of the telephone on
the Brand's website (services). Android Auto and CarPlay do not work.
Android Auto and CarPlay may not activate if the
USB cables are of poor quality.
► 
Use genuine USB cables to ensure
compatibility.
The volume of the telephone connected in
Bluetooth mode is inaudible.
The volume depends on both the system and the
telephone.
►  Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary.
Ambient noise affects the quality of the telephone
call.
►  Reduce ambient noise (close windows, reduce
ventilation, slow down, etc.).
The contacts are not listed in alphabetical order.
Some telephones offer display options. Depending
on the settings chosen, contacts can be
transferred in a specific order.
►  Modify the telephone directory display
settings.Settings
When the treble and bass settings are changed,
the ambience is deselected.
When the ambience is changed, the treble and
bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
►  Modify the treble and bass or ambience
settings to obtain the desired musical ambience. When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
► 
Modify the balance setting or the distribution
setting to obtain the desired sound quality.
There is a difference in sound quality between
audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
►  Check that the sound settings are appropriate
to the sources listened to. Adjust the sound
functions to the middle position.
When the engine is off, the system switches off
after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system
automatically goes into energy economy mode
and switches off to maintain an adequate charge
in the battery.
►  Start the vehicle’s engine to increase the
charge of the battery.

195
DS CONNECT NAV12
DS CONNECT NAV

GPS navigation - Applications
- Multimedia audio system -
Bluetooth
® telephone
The functions and settings described vary
according to the vehicle version and
configuration.
For safety reasons and because they
require sustained attention by the driver,
the following operations must be carried out
with the vehicle stationary and the ignition on:
–

Pairing the smartphone with the s
ystem in
Bluetooth mode.
–

U

sing the smartphone.
–

Connection t
o the CarPlay
®, MirrorLinkTM
or Android Auto applications (certain
applications interrupt their display while the
vehicle is moving).
– Watching a video (the video stops when the
vehicle starts to move again).
–

C
hanging the system settings and
configuration.
The system is protected in such a way
that it will only operate in the vehicle.
The Energy Economy Mode message is
displayed when the system is about to enter
the corresponding mode.
System and map updates can be
downloaded from the Brand’s website.
The update procedure is also available on the
website.
The system’s Open Source Software (OSS)
source codes are available at the
following addresses:
https://www.groupe-psa.com/fr/oss/
https://www.groupe-psa.com/en/oss/
First steps
With the engine running, a press mutes the
sound.
With the ignition off, a press turns the system on.
Increase or decrease the volume using the wheel
or the "plus" or "minus" buttons (depending on
the equipment).
Use the menu buttons on either side of or below
the touch screen for access to the menus, then
press the virtual buttons in the touch screen.
Display the rolling menus at any time by pressing
the screen briefly with three fingers.
All of the touch areas of the screen are white.
Press the back arrow to go back a level.
Press "OK" to confirm.
The touch screen is of the "capacitive"
type.
To clean the screen, use a soft, non-abrasive
cloth (e.g. spectacles cloth) with no additional
product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
Certain information is displayed permanently
in the side bars or in the upper bar of the touch
screen (depending on equipment):
–

Air c
onditioning status information
(depending on version), and direct access to the
corresponding menu.
–

Go directly t
o the audio source selection option,
to view the list of radio stations (or list of titles
depending on the source).
–

Go t

o the "Notifications" of messages, emails,
map updates and, depending on the services, the
navigation notifications.
–

Go t

o the settings for the touch screen and the
digital instrument panel.
Audio source selection (depending on equipment):
–

FM/D
AB/AM radio stations (depending on
equipment).

196
DS CONNECT NAV12
Applications

Run certain applications on a smartphone
connected via CarPlay®, MirrorLinkTM
(available in some countries) or Android Auto.
Check the status of Bluetooth
® and Wi-Fi
connections.
Radio Media
87.5 MHz

Select an audio source or radio station, or
display photographs.
– Telephone connected via Bluetooth and
Bluetooth multimedia broadcast (streaming).
–

USB memory stick.
–


Media pla
yer connected via the auxiliary socket
(depending on equipment).
–

Video (
depending on equipment).


In the "Settings" menu, it is possible to
create a profile for an individual or for a
group of people with shared interests, and
configure a wide range of settings (radio
presets, audio settings, navigation history,
favourite contacts, etc.). Settings are applied
automatically.
In very hot conditions, the volume may be
limited to protect the system. It may enter
standby mode (with the screen and sound off)
for 5 minutes or more.
The system will resume normal operation
when the temperature in the passenger
compartment has dropped.
Steering mounted controls
Voice control:
This control is located on the steering
wheel or at the end of the lighting control stalk
(depending on equipment).
Short press, system voice control.
Long press, voice control for smartphone or
CarPlay
®, MirrorLinkTM (availability depending on
country), Android Auto via the system.
Increase volume.
Decrease volume.
Mute by pressing the volume increase and
decrease buttons simultaneously (depending on
equipment).
Restore the sound by pressing one of the two
volume buttons.
Media (short press): change the
multimedia source.
Telephone (short press): start telephone
call.
Call in progress (short press): access telephone
menu.
Telephone (long press): reject an incoming call,
end call; when no call is in progress, access
telephone menu.
Radio (rotate): automatic search for the
previous / next station.
Media (rotate): previous / next track, move in a
list.
Short press: confirm a selection; if nothing
selected, access to presets.
Radio: display the list of stations.
Media: display the list of tracks.
Radio (press and hold): update the list of stations
received.
Menus
Connected navigation

Enter navigation settings and choose a
destination.
Use real-time services, depending on equipment.

202DS CONNECT NAV12
the DS CONNECT BOX solution, or else a
"network connection provided by the user" via
a smartphone,
In both cases, the system is automatically
connected to the Internet, if network coverage
permits.
Press Navigation to display the main page.
Press the "MENU" button to access the secondary
page.
Select "Search".
Press on the mode shown in the bottom right of
the screen (On-Board or Connected) to change
"Database".
Select the "Database" in "On-Board" mode
(integrated into the map), or in
"Connected" mode (connected to the Internet).
Press the back arrow to confirm.
Enter an address or key words for your
destination (POI).
Press "OK" to start the search.
Select the "On the route", "Around the
vehicle" or "At destination" tab to refine
your search.
Select the desired address to calculate the route.
To a point on the map
Press Navigation to display the main page.
If you do not confirm the house number,
the navigation system will show one end
of the street.
Press the "MENU" button to access the secondary
page.
Select "Enter address".
Then
Select the Country
Select the keyboard “language”.
Change the keyboard "type" according to
the selected "language": ABCDE; AZERTY;
QWERTY or QWERTZ.
Enter the "City", the "Street" and the
"Number", and confirm by pressing on the
displayed suggestions.
Press "OK" to select the "Guidance
criteria".
And/or
Select "See on map" to choose the
"Guidance criteria".
Press "OK" to start guided navigation.
Zoom in/out using the touch buttons or
with two fingers on the screen.
To a recent destination
Press Navigation to display the main page.
Press the "MENU" button to access the secondary
page.
Select "My destinations".
Select the "Recent” tab.
Select the address chosen in the list to display the
"Guidance criteria”.
Press "OK" to start guided navigation.
Select "Position" to see the point of
arrival on the map.
To "Home" or "My work"
Press Navigation to display the main page.
Press the "MENU" button to access the secondary
page.
Select "My destinations".
Select the "Preferred” tab.
Select "Home".
Or
Select "My work".
Or
Select a preset favourite destination.
To a contact
Press Navigation to display the main page.
Press the "MENU" button to access the secondary
page.
Select "My destinations".
Select the "Contact” tab.
Select a contact in the list to start guided
navigation.
To points of interest (POI)
Guided method:
Points of interest (POI) are listed in different
categories.
Press Navigation to display the main page.
Press the "MENU" button to access the secondary
page.
Select "Points of interest".
Select the "Travel", "leisure",
"Commercial", "Public" or "Geographic”
tab.
Or
Select "Search" to enter the name and
address of a POI.
Press "OK" to calculate the route.
Or
Intuitive method:
You can only select this method in order to
use the service if a network connection is
active; this may be either a "network
connection provided by the vehicle", if you use

203DS CONNECT NAV12
the DS CONNECT BOX solution, or else a
"network connection provided by the user" via
a smartphone,
In both cases, the system is automatically
connected to the Internet, if network coverage
permits.
Press Navigation to display the main page.
Press the "MENU" button to access the secondary
page.
Select "Search".
Press on the mode shown in the bottom right of
the screen (On-Board or Connected) to change
"Database".
Select the "Database" in "On-Board" mode
(integrated into the map), or in
"Connected" mode (connected to the Internet).
Press the back arrow to confirm.
Enter an address or key words for your
destination (POI).
Press "OK" to start the search.
Select the "On the route", "Around the
vehicle" or "At destination" tab to refine
your search.
Select the desired address to calculate the route.
To a point on the map
Press Navigation to display the main page.
Explore the map by sliding a finger on the screen.
Select the destination by pressing on the map.
Tap the screen to place a marker and
display the sub-menu.
Press this button to start guided
navigation.
Or
Press this button to save the displayed
address.
A long press on a point opens a list of
nearby POIs.
To GPS coordinates
Press Navigation to display the main page.
Explore the map by sliding a finger on the screen.
Touch the screen with a finger to go to the next
image.
Press this button to display the world map.
Using the grid, select the desired country
or region by zooming.
Press this button to display or enter the
GPS coordinates.
A marker is displayed in the middle of the
screen, with the "Latitude" and
"Longitude" coordinates.
Choose the type of coordinates:
DMS for: Degrees, Minutes, Seconds.
DD for: Degrees, Decimals.
Press this button to start guided
navigation.
Or
Press this button to save the displayed
address.
OR
Press this button to enter the "Latitude"
value using the virtual keypad.
And
Press this button to enter the "Longitude"
value using the virtual keypad.
TMC (Traffic Message
Channel)
Available in some countries.
TMC (Traffic Message Channel) messages
are based on a European standard for traffic
information broadcasting via the RDS system on
FM radio, sending traffic information in real time.
The TMC information is then displayed on a GPS
Navigation system map and taken into account
straight away when routes are calculated, to
avoid accidents, traffic jams and closed roads.
Danger zone alerts may or may not be
displayed, depending on the applicable
legislation and subscription to the
corresponding service.

204DS CONNECT NAV12
Settings specific to connected
navigation
Press Navigation to display the main page.
Press the "MENU" button to access the secondary
page.
Select "Settings".
Select the "Map” tab.
Activate or deactivate:
– "Allow declaration of danger zones".
– "Guidance to final destination on foot".
These settings must be configured for each
profile.
Press “OK” to confirm your selection.
Select the "Alerts” tab.
Activate or deactivate:
– "Advise of car park nearby".
– "Filling station alert".
– “Risk areas alert" then press the warning icon
(triangle) to configure alerts.
– "Give an audible warning".
– "Advise proximity of POI 1".
– "Advise proximity of POI 2".
Press “OK” to confirm your selection.
The "Notifications", in the upper bar, can
be accessed at any time.
Connected navigation
Connected navigation
connection
Depending on version, vehicle trim level and
subscription to online services and options.
Network connection provided by the
vehicle
If you use the DS CONNECT BOX solution,
the system is automatically connected to
the internet and connected services, and does not
require the user to provide a connection via their
smartphone.
OR
Network connection provided by the user
For the list of suitable smartphones, visit
the Brand's national website.
Activate and enter settings for sharing the
smartphone connection.
As processes and standards are
constantly changing, we recommend you
update the smartphone operating system as
well as the date and time on the smartphone
and system, to ensure that the communication
process between the smartphone and the
system functions correctly.
USB connectionConnect the USB cable.
The smartphone charges when connected
by the USB cable.
Bluetooth connection
Activate the Bluetooth function on the
telephone and ensure that it is visible to all
(see the "Connect-App" section).
Wi-Fi connection
Select a Wi-Fi network detected by the
system and connect to it.
This function is only available if it has
been activated either via the
"Notifications" or via the "Applications" menu.
Press "Notifications".
Select Wi-Fi to activate it.
OR
Press Connect-App to display the main
page.
Press the "OPTIONS" button to access the
secondary page.
Select "Wi-Fi network connection".
Select the "Secured", "Not secured" or
"Stored” tab.
Select a network.
Using the virtual keypad, enter the Wi-Fi
network "Key ” and "Password".
Press "OK" to establish a connection
between the smartphone and the vehicle’s
system.
Usage restrictions:
– With CarPla y®, connection sharing is
only available with a Wi-Fi connection.
–

With MirrorLinkTM, connection sharing is only
available with a USB connection.
The quality of services depends on the quality
of the network connection.
Authorize sending information
Press Settings to display the main page.
Press the "OPTIONS" button to access the
secondary page.
Select "System configuration".
Select the "Private mode” tab.
OR
Press "Notifications".
Press "Private mode".
THEN
Activate or deactivate:
–

"No sharing (data, vehicle position)".
–

“Only data sharing"
–

"Sharing data and vehicle position"

205DS CONNECT NAV12
Settings specific to connected
navigation
Press Navigation to display the main page.
Press the "MENU" button to access the secondary
page.
Select "Settings".
Select the "Map” tab.
Activate or deactivate:
– "Allow declaration of danger zones".
–

"Guidance to final destination on foot".
These settings must be configured for each
profile.
Press “OK” to confirm your selection.
Select the "Alerts” tab.
Activate or deactivate:
–

"Advise of car park nearby".
–

"Filling station alert".
–

“Risk areas alert" then press the warning icon
(triangle) to configure alerts.
–

"Give an audible warning".
–

"Advise proximity of POI 1".
–

"Advise proximity of POI 2".
Press “OK” to confirm your selection.
The "Notifications", in the upper bar, can
be accessed at any time.
Danger zone alerts may or may not be
displayed, depending on the applicable
legislation and subscription to the
corresponding service.
When "TOMTOM TRAFFIC” appears, the
services are available.
The services offered with connected
navigation are as follows.
A Connected Services pack:
–

Weather,
–

Filling st
ations,
–

Car park,
–


Traffic,
–

POI loc
al search.
A Danger area pack (optional).
Declaration: "Risk areas alert"
To send information about danger zones,
select the option:Allow declaration of
danger zones
Press Navigation to display the main page.
Press the "Declare a new danger zone"
button located in the side bars or the upper
bar of the touch screen (depending on
equipment).
Select the "Type” option to select the type
of "Danger area".
Select the ""Speed" option and enter it
using the virtual keypad.
Press "OK" to save and send the
information.
Displaying fuel information
Press Navigation to display the main page.
Press this button to display the list of
services.
Press "POI on map" to display the list of
points of interest.
Press one of the buttons to search for
"Stations".
Activate/deactivate "Stations".
Press this button to display a secondary
page.
Select the "Settings” tab.
Select the desired fuel.
Press "OK" to save.
Displaying charging station
details
Press Navigation to display the main page.
Press this button to display the list of
services.
Press "POI on map" to display the list of
points of interest.

206DS CONNECT NAV12
MirrorLinkTM smartphone
connection
The "MirrorLinkTM" function requires a
compatible smartphone and compatible
applications.
You can check that your telephone is
compatible on the Brand's website (services).
When connecting a smartphone to the
system, we recommend enabling
Bluetooth
® on the smartphone.Connect a USB cable. The smartphone
charges when connected by a USB cable.
From the system, press "Applications" to
display the main page.
Press "Connectivity" to access the "MirrorLink
TM”
function.
Press "MirrorLinkTM" to start the
application in the system.
Depending on the smartphone, it may be
necessary to activate the "MirrorLink
TM" function.
During the procedure, several screen
pages relating to certain features are
displayed.
Accept to start and complete the connection.
Once the connection is established, a page is
displayed, showing the applications already
downloaded to the smartphone that are
compatible with MirrorLink
TM technology.
Access to the different audio sources remains
available in the margin of the MirrorLink
TM display,
using the touch buttons located in the upper bar.
Press one of the buttons to search for
"Stations".
Activate/deactivate "Stations".
Press this button to display a secondary
page.
Select the "Settings” tab.
Select the desired connector type.
Press "OK" to save.
Displaying weather
information
Press Navigation to display the main page.
Press this button to display the list of
services.
Select "View map".
Select "Weather".
Press this button to display basic
information.
Press this button to display detailed
weather information.
The temperature displayed at 6 a.m. will
be the maximum temperature for the day.
The temperature displayed at 6 p.m. will be the
minimum temperature for the night.
Applications
USB ports
Depending on equipment, for more information
on the USB ports compatible with CarPlay®,
MirrorLinkTM or Android Auto applications, refer to
the "Ease of use and comfort" section.
For the list of suitable smartphones, visit
the Brand's national website.
Synchronising a smartphone enables
users to display applications that support
the smartphone’s MirrorLinkCarPlay
®, TM or
Android Auto technology on the vehicle’s
screen. For CarPlay
® technology, the CarPlay®
function must first be activated on the
smartphone.
In all cases, the smartphone must be unlocked,
to enable the communication process between
the smartphone and the system to function.
As principles and standards are constantly
changing, we recommend keeping the
smartphone's operating system up-to-date,
together with the date and time on the
smartphone and the system.
Connectivity
Press Applications to display the main
page.
Press "Connectivity" to access the CarPlay
®,
MirrorLinkTM or Android Auto functions.
CarPlay® smartphone
connection
Connect a USB cable. The smartphone
charges when connected by a USB cable.
Press "Telephone" to display the CarPlay®
interface.
Or
Connect a USB cable. The smartphone
charges when connected by a USB cable.
From the system, press "Applications" to
display the main page.
Press "Connectivity" to access the "CarPlay
®”
function.
Press "CarPlay" to display the CarPlay®
interface.
On connecting the USB cable, the CarPlay®
function deactivates the system's
Bluetooth
® mode.
When the USB cable is disconnected and
the ignition is switched off then back on,
the system will not automatically switch to
Radio Media mode; the source must be
changed manually.

207DS CONNECT NAV12
MirrorLinkTM smartphone
connection
The "MirrorLinkTM" function requires a
compatible smartphone and compatible
applications.
You can check that your telephone is
compatible on the Brand's website (services).
When connecting a smartphone to the
system, we recommend enabling
Bluetooth
® on the smartphone.Connect a USB cable. The smartphone
charges when connected by a USB cable.
From the system, press "Applications" to
display the main page.
Press "Connectivity" to access the "MirrorLink
TM”
function.
Press "MirrorLinkTM" to start the
application in the system.
Depending on the smartphone, it may be
necessary to activate the "MirrorLink
TM" function.
During the procedure, several screen
pages relating to certain features are
displayed.
Accept to start and complete the connection.
Once the connection is established, a page is
displayed, showing the applications already
downloaded to the smartphone that are
compatible with MirrorLink
TM technology.
Access to the different audio sources remains
available in the margin of the MirrorLink
TM display,
using the touch buttons located in the upper bar.
Access to the menus for the system is possible at
any time using the dedicated buttons.
There may be a pause before applications
become available, depending on the
quality of the network.
Android Auto smartphone
connection
Install the "Android Auto" application on
the smartphone via "Google Play".
The "Android Auto" function requires the use
of a compatible smartphone and applications.
Connect a USB cable. The smartphone
charges when connected by a USB cable.
From the system, press "Applications" to
display the main page.
Press "Connectivity" to access the "Android Auto”
function.
Press "Android Auto" to start the
application in the system.
During the procedure, several screen
pages relating to certain features are
displayed.
Accept to start and complete the connection.
Access to the different audio sources remains
available in the margin of the Android Auto
display, using the touch buttons located in the
upper bar.
Access to the menus for the system is possible at
any time using the dedicated buttons.
In Android Auto mode, the function that
displays rolling menus by briefly pressing
the screen with three fingers is disabled.
There may be a pause before applications
become available, depending on the
quality of the network.
Car Apps
Press Applications to display the main
page.
Press "Car Apps" to display the applications home
page.
Internet Browser
Press Applications to display the main
page.
Press "Connectivity" to access the "Connected
Apps” function.
Press "Connected Apps" to display the browser
home page.
Select the country of residence.
Press "OK" to save and start the browser.
Connection to the internet is via one of
the network connections provided by the
vehicle or the user.