ESP CITROEN RELAY 2020 Handbook (in English)

56
Safety
Airbags

The airbags have been designed to optimise the
safety of the occupants in the event of a serious
collision; they work in conjunction with the force
limiting seat belts.
In the event of a serious collision, electronic
detectors record and analyse any abrupt
deceleration of the vehicle:
– if there is a violent impact, the airbags deploy
instantly and help better protect occupants of the
vehicle; immediately after the impact, the airbags
deflate rapidly in order not to hinder the visibility
or the possible exit of the occupants.
– in the case of a minor or rear impact or in
certain rollover conditions, the airbags are not
deployed; the seat belt alone contributes towards
ensuring your protection in these situations.
The airbags do not operate when the
engine is not running.
This equipment will only deploy once. If a
second impact occurs (during the same or a
subsequent accident), the airbag will not be
deployed again.
return and slide the whole thing, then release to
lock.
The belt associated with the central seat is not
height adjustable.
If the driver's seat belt is unfastened,
START mode of Stop & Start will not be
invoked. The engine can then only be
restarted using the key.
Rear seat belts

The rear seats / bench seats are fitted with
three-point inertia reel seat belts.
The central seat has a guide and an inertia reel,
which are attached to the backrest.
Each side seat is provided with a support to
hang the belt buckle when not in use.
Fastening
► Pull the strap, then insert the tongue in the
buckle.
► Check that the seat belt is fastened correctly
by pulling the strap.
Unlocking
► Press the red button on the buckle.
► Guide the seat belt as it is reeled in.
Advice
The driver must ensure that passengers
use the seat belts correctly and that they
are all fastened before setting off.
Wherever seated in the vehicle, you must
always fasten the seat belt, even for short
journeys.
Do not interchange the seat belt buckles, as
they will not fulfil their role fully.
Before and after use, ensure that the seat belt
is reeled in correctly.
After folding or moving a seat or rear bench
seat, ensure that the seat belt is positioned
and reeled in correctly.
Installation
The lower part of the strap must be
positioned as low as possible on the pelvis.
The upper part must be positioned in the
hollow of the shoulder.
In order to be effective, a seat belt:
– must be tightened as close to the body as
possible;
– must be pulled in front of you with a smooth
movement, ensuring that it is not twisted;
– must only be used to secure one person;
– must not show signs of tearing or fraying;
– must not be changed or modified, in order
to avoid affecting its performance.
Recommendations for children
Use a suitable child seat if the passenger
is less than 12 years old or shorter than one
and a half metres.
Never use the same seat belt to secure more
than one child.
Never carry a child on your lap.
For more information on Child seats, refer to
the corresponding section.
Maintenance
In accordance with current safety
regulations, for all repairs on your vehicle's
seat belts, go to a qualified workshop with
the skills and equipment needed, which a
CITROËN dealer is able to provide.
Have the seat belts checked regularly by a
CITROËN dealer or a qualified workshop,
particularly if the straps show signs of
damage.
Clean the seat belt straps with soapy water or
a textile cleaning product, sold by CITROËN
dealers.

60
Safety
"ISOFIX" mountings

If fitted on the vehicle, the regulation ISOFIX
mountings are identified by labels.
The mountings comprise three rings for each
seat:

Deactivating the front
passenger airbag


Passenger airbag OFF
To guarantee the safety of your child, the
front passenger airbag must be
deactivated when a "rear facing" child seat is
installed on the front passenger seat.
Otherwise, the child risks being seriously
injured or killed if the airbag is deployed.
Vehicles not equipped with a
deactivation control
Installing a “rear facing” child seat on the front
passenger seat or bench seat is expressly
prohibited! Doing so would expose the child to
the risk of death or serious injury in the event
of airbag deployment.
Deactivating / Reactivating the front
passenger airbag
► Press this button and then, in the
"Passenger airbag" menu, select "OFF" to
deactivate the airbag.
► Select “ON” to reactivate it.When the ignition is switched on, this
warning lamp comes on accompanied by
a message in the display screen to indicate the
deactivation.
For more information on Vehicle
configuration (MODE) , refer to the
corresponding section.
Depending on version, it can also be deactivated
or reactivated via the touch screen audio and
telematics system.
Locations for child seats secured using the seat belt
In accordance with European regulations, this table indicates the options for installing child seats secured using a seat belt and universally approved
according to the weight of the child and the seating position in the vehicle.

64
Driving
Driving recommendations
► Observe the driving regulations and remain
vigilant whatever the traffic conditions.
► Monitor your environment and keep your
hands on the wheel to be able to react to
anything that may happen any time.
► Drive smoothly, anticipate the need for
braking and maintain a longer safety distance,
especially in bad weather.
► Stop the vehicle to carry out operations that
require close attention (such as adjustments).
► During long trips, take a break every two
hours.
Important!
Never leave the engine running in a
closed space without sufficient
ventilation. Internal combustion engines emit
toxic exhaust gases such as carbon
monoxide. Danger of poisoning and death!
In severe wintry conditions (temperature
below -23°C), let the engine run for 4
minutes before moving off, to ensure the
correct operation and durability of the
mechanical components of your vehicle
(engine and gearbox).
Never drive with the parking brake
applied . Risk of overheating and
damage to the braking system!
Do not park the vehicle or leave the
engine running on a flammable
surface (dry grass, dead leaves, etc.). The
exhaust system of your vehicle is very hot,
even several minutes after the engine stops.
Risk of fire!
Never leave a vehicle unattended with
the engine running. If you have to leave
your vehicle with the engine running, apply
the parking brake and put the gearbox into
neutral or position N or P (depending on the
type of gearbox).
Never leave children inside the vehicle
unsupervised.
To assure the durability of your vehicle and your safety, remember that certain precautions,
described hereafter, should be taken when
driving your vehicle :
Manoeuvre cautiously, at low speed
The dimensions of your vehicle differ from those
of a light vehicle, in width, in height, as well as in
length, and some obstacles will be more difficult
to notice.
Manoeuvre slowly.
Before turning, check that there are no obstacles
at mid-height along the sides.
Before reversing, check that there are no
obstacles, particularly at high level behind the
vehicle. Be aware of the external dimensions, if ladders
are fitted.
Load the vehicle correctly
With a load carried, the vehicle must remain
within the maximum authorised weight, the
Gross Vehicle Weight.
To avoid upsetting the balance of the vehicle,
the load should be centred and the heaviest part
placed on the floor in front of the rear wheels.
It is inadvisable to place heavy loads on a roof
rack.
Loading also implies adherence to the maximum
load of the roof bar anchor points. Adhere to
the maximum permissible weight, according to
CITROËN dealer specifications.
Loads must be securely lashed down.
A load that is not properly secured inside the
vehicle may affect vehicle handling and create a
risk of accident.
If your vehicle is fitted with a drop-side back, the
height and width of the load must remain within
the overall dimensions of the vehicle.
Drive the vehicle in a prudent and efficient
way
Take corners gently.
Anticipate the need to brake as the stopping
distance is increased, particularly on wet or icy
roads.
Be aware of the effect of side winds on the
vehicle.
Effective eco-driving saves fuel; accelerate
progressively, anticipate the need to slow down
and adapt your speed to suit the situation.
Indicate changes of direction well in advance so
that you are seen by other road users.
Take care
The tyres must be inflated to at least the
pressures indicated on the label, even over-
inflated by 0.2 to 0.3 bar for long journeys.
On flooded roads
We strongly advise against driving on flooded
roads, as this could cause serious damage to
the engine or gearbox, as well as to the electrical
systems of your vehicle.


If you are obliged to drive on a flooded road:
► check that the depth of water does not
exceed 15 cm, taking account of waves that
might be generated by other users,
► deactivate the Stop & Start function,
► drive as slowly as possible without stalling. In
all cases, do not exceed 6 mph (10 km/h),
► do not stop and do not switch off the engine.

65
Driving
6Effective eco-driving saves fuel; accelerate
progressively, anticipate the need to slow down
and adapt your speed to suit the situation.
Indicate changes of direction well in advance so
that you are seen by other road users.
Take care
The tyres must be inflated to at least the
pressures indicated on the label, even over-
inflated by 0.2 to 0.3 bar for long journeys.
On flooded roads
We strongly advise against driving on flooded
roads, as this could cause serious damage to
the engine or gearbox, as well as to the electrical
systems of your vehicle.


If you are obliged to drive on a flooded road:
► check that the depth of water does not
exceed 15 cm, taking account of waves that
might be generated by other users,
► deactivate the Stop & Start function,
► drive as slowly as possible without stalling. In
all cases, do not exceed 6 mph (10 km/h),
► do not stop and do not switch off the engine.
On leaving the flooded road, as soon as safety
conditions allow, make several light brake
applications to dry the brake discs and pads.
If in doubt about the state of your vehicle,
contact a CITROËN dealer or a qualified
workshop.
In case of towing
Driving with a trailer places greater
demands on the towing vehicle and
requires extra care from the driver.
Respect the maximum towable weights.
At altitude: reduce the maximum load by
10% per 1,000 metres of altitude; the density
of the air decreases with altitude and the
performance of the engine reduces.
New vehicle: do not pull a trailer before
having driven at least 620 miles (1,000
kilometres).
If the outside temperature is high, let the
engine idle for 1 to 2 minutes after the
vehicle comes to a stop, to help it to cool.
Before setting off
Nose weight
► Distribute the load in the trailer so that the
heaviest items are as close as possible to the
axle and the nose weight (at the point where it
joins your vehicle) approaches the maximum
permitted without exceeding it.
Tyres
► Check the tyre pressures of the towing
vehicle and of the trailer, observing the
recommended pressures.
Lighting
► Check the electrical signalling on the trailer
and the headlamp beam height of your vehicle.
If a genuine CITROËN towing device is
used, the rear parking sensors will be
deactivated automatically to avoid the audible
signal.
When driving
Cooling
Towing a trailer uphill increases the temperature
of the coolant. The maximum towable load
depends on the gradient and the exterior
temperature. The cooling capacity of the fan
does not increase with engine speed.
► Reduce speed and lower the engine speed,
so as to limit the heating-up.
In all cases, pay attention to the coolant
temperature.
If this warning lamp and the STOP
warning lamp come on, stop the vehicle
and switch off the engine as soon as possible.

68
Driving
When the battery is in standby mode,
access to the vehicle is only possible by
unlocking the mechanical lock on the driver's
side door.
After a battery standby, the information (time, date, radio stations, etc.) is
memorised.
To remove the battery from standby mode:
► Turn the key to the MAR - ON position.
► Start the vehicle normally ( AV V position).
Parking brake
Application
► Apply the parking brake to immobilise the
vehicle.
► Check that the parking brake is correctly
applied before leaving the vehicle.
Apply the parking brake only when the
vehicle is stationary.
When parking on a slope, turn your
wheels towards the kerb and pull the
parking brake lever up.
There is no advantage in engaging a gear
after parking the vehicle, particularly if the
vehicle is loaded.
In the event of a failure of the
hydraulic braking system
While driving , to avoid any accidental
movement of the vehicle, use the parking
brake while depressing the brake pedal.
In this exceptional circumstance, it is
advisable to pull the parking brake up gently
so as not to block the rear wheels - risk of
skidding!
Release

► Pull the lever up gently and press the button
to release the parking brake.
When the vehicle is being driven, this
warning lamp coming on indicates that
the parking brake is still applied or has not been
fully released.
Manual gearbox
To change gear easily, always fully depress the
clutch pedal.
To prevent the mat from becoming caught under
the pedal:
– ensure that the mat is positioned correctly,
– never fit one mat on top of another.
Avoid leaving your hand on the gear knob as
the force exerted, even if slight, may wear the
internal components of the gearbox over time.
Engaging reverse gear

► Lift the ring under the knob to engage reverse
gear.
Never engage it until the vehicle has
come to a complete stop.
The movement must be done slowly to reduce
the noise when engaging reverse gear.
If fitted to the vehicle, the parking
sensors are activated when reverse gear
is engaged; an audible signal sounds.
For more information on the Parking
sensors, refer to the corresponding section.
Gear shift indicator
Depending on version or engine, this system
reduces fuel consumption by recommending a
higher gear change.
Gear shift recommendations should not be
considered compulsory. In fact, the road layout,
the traffic density and safety remain the deciding
factors when choosing the best gear. The driver
therefore remains responsible for deciding
whether or not to follow the indications issued by
the system.
The system cannot be deactivated.
Operation
The information appears in the instrument panel screen in the form of the SHIFT
indicator, accompanied by an upward arrow to
signal to the driver that they can change up.
The system adapts its gear shift recommendation according to the driving
conditions (slope, load, etc.) and the driver’s
requirements (power, acceleration, braking,
etc.).
The system never recommends engaging first
gear or reverse, or changing down.
Stop & Start
The Stop & Start function puts the engine temporarily into standby - STOP mode - during
phases when the vehicle is stopped (red lights,

69
Driving
6Gear shift indicator
Depending on version or engine, this system
reduces fuel consumption by recommending a
higher gear change.
Gear shift recommendations should not be
considered compulsory. In fact, the road layout,
the traffic density and safety remain the deciding
factors when choosing the best gear. The driver
therefore remains responsible for deciding
whether or not to follow the indications issued by
the system.
The system cannot be deactivated.
Operation
The information appears in the instrument panel screen in the form of the SHIFT
indicator, accompanied by an upward arrow to
signal to the driver that they can change up.
The system adapts its gear shift recommendation according to the driving
conditions (slope, load, etc.) and the driver’s
requirements (power, acceleration, braking,
etc.).
The system never recommends engaging first
gear or reverse, or changing down.
Stop & Start
The Stop & Start function puts the engine temporarily into standby - STOP mode - during
phases when the vehicle is stopped (red lights,
queues, etc.). The engine restarts automatically
- START mode - as soon as the driver wishes to
move off again.
Primarily designed for urban use, the function
is intended to reduce fuel consumption and
exhaust emissions as well as the noise level
when stationary.
The function does not affect the functionalities of
the vehicle, in particular the braking.
Deactivation/Reactivation
The function is activated by default when the
ignition is switched on.
To deactivate/reactivate the function:




► Press the button.
A message in the instrument panel confirms the
change of status.
When the function is deactivated, the indicator
lamp is lit; if the engine was in standby, it restarts
immediately.
To allow continuous operation of the air conditioning, deactivate the Stop & Start.
Opening the bonnet
Before doing anything under the bonnet,
deactivate the Stop & Start system to avoid
any risk of injury caused by the engine
restarting automatically.
Driving on flooded roads
Before entering into a flooded area, it is
strongly recommended that you deactivate
the Stop & Start system.
For more information on Driving
recommendations, particularly on flooded
roads, refer to the corresponding section.
Going into engine STOP
mode
With the vehicle stationary, place the gear lever
in neutral and release the clutch pedal.
This indicator lamp comes on in the instrument panel and the engine goes into
standby.
Automatic engine shutdown is only possible when the speed of the vehicle
has exceeded 6 mph (10 km/h), to avoid
repeated engine shutdowns when driving
slowly.

72
Driving
The inflation pressures defined for the vehicle can be found on the tyre pressure
label.
Tyre pressures should be checked when the
tyres are "cold" (vehicle stopped for 1 hour or
after a journey of less than 6 miles (10 km) at
moderate speeds). Otherwise, add 0.3 bar to
the pressures shown on the label.
For more information on Identification
markings, including the tyre pressure label,
refer to the corresponding section.
The tyre pressure measurement unit can be configured with the MODE button: in
the "Tyre pressure measurement” menu, select
"psi/bar/kPa".
For more information on Vehicle configuration
(MODE), refer to the corresponding section.
Under-inflation alert
This is signalled by the fixed illumination of this warning lamp, accompanied by an
audible signal and, depending on equipment, the
display of a message.
In the event of an anomaly noted on just one of
the tyres, depending on equipment, the symbol
or the message displayed identifies it.
► Reduce speed immediately, avoid excessive
steering movements and avoid sudden braking.
► Stop the vehicle as soon as it is safe to do
so.
The loss of pressure detected does not always cause visible bulging of the tyre.
Do not rely on just a visual check.
► Using a compressor, such as the one in
the temporary puncture repair kit, check the
pressures of the four tyres when cold.
► If it is not possible to make this check
immediately, drive carefully at reduced speed.
► In the event of a puncture, use the
temporary puncture repair kit or the spare wheel
(depending on equipment).
The alert is kept active until the tyre/tyres concerned is/are reinflated, repaired or
replaced.
Malfunction
The flashing and then fixed illumination of this warning lamp, accompanied by the
illumination of the service warning lamp, and
depending on equipment, the display of a
message, indicates a fault with the system.
In this case, the tyre pressures are no longer
monitored.
This alert is also displayed if at least one wheel is not equipped with a sensor.
Contact a CITROËN dealer or a qualified
workshop to have the system checked or,
following a puncture, to have the original wheel,
equipped with a sensor, refitted.
Pneumatic suspension

If the vehicle is equipped with pneumatic
suspension, it is possible to change the height
of the rear sill, in order to facilitate loading or
unloading.




There is a normal sill level, as well as 3 higher
levels (from +1 to +3) and 3 lower levels (from
-1 to -3). Each level reached is displayed on the
instrument panel display screen.
Loading sill height manual
correction
Adjusting the platform sill up or down
► A quick press on one of the controls selects
the upper or lower level. Each press (diode lit)
increases or decreases by one level.
A long press on one of the controls selects the
maximum corresponding level (-3 or +3).
Returning to the normal sill height
► Press the same number of times in the
opposite direction of the displayed position.
Deactivation/Reactivation
► Press and hold both controls simultaneously
to deactivate/reactivate the system.
Deactivation is confirmed by the lighting of the
control LEDs.
Beyond a speed of 3 mph (5 km/h), the
system reactivates automatically.
Loading sill height
automatic correction
Beyond a speed of 12 mph (20 km/h), the
system automatically restores the rear sill height
to its normal level.

73
Driving
6Loading sill height manual
correction
Adjusting the platform sill up or down
► A quick press on one of the controls selects
the upper or lower level. Each press (diode lit)
increases or decreases by one level.
A long press on one of the controls selects the
maximum corresponding level (-3 or +3).
Returning to the normal sill height
► Press the same number of times in the
opposite direction of the displayed position.
Deactivation/Reactivation
► Press and hold both controls simultaneously
to deactivate/reactivate the system.
Deactivation is confirmed by the lighting of the
control LEDs.
Beyond a speed of 3 mph (5 km/h), the
system reactivates automatically.
Loading sill height
automatic correction
Beyond a speed of 12 mph (20 km/h), the
system automatically restores the rear sill height
to its normal level.
Malfunction
If a fault occurs with the system, this
warning lamp comes on.
Have the system checked by a CITROËN dealer
or a qualified workshop.
Driving with the suspension set too high
or too low poses risk of damaging
components under the body.
The height may be adjusted automatically to
take account of changes in temperature or
loading.
You must avoid using this control in the
following circumstances:
– when working underneath the vehicle,
– when changing a wheel,
– when the vehicle is being transported by
lorry, train, ferry, boat, etc.
To avoid damaging the vehicle or injuring
anyone, check that there is nothing or no
person that might be close to or come into
contact with the vehicle, before raising or
lowering the suspension.
Driving and manoeuvring
aids - General
recommendations
Driving and manoeuvring aids cannot, in
any circumstances, replace the need for
vigilance on the part of the driver.
The driver must comply with the Highway
Code, must remain in control of the vehicle in
all circumstances and must be able to retake
control of it at all times. The driver must adapt
the speed to climactic conditions, traffic and
the state of the road.
It is the driver's responsibility to constantly
check the traffic, to assess the relative
distances and speeds of other vehicles and to
anticipate their movements before indicating
and changing lane.
The systems cannot exceed the limits of the
laws of physics.
Driving aids
You should hold the steering wheel
with both hands, always use the interior and
exterior rear view mirrors, always keep the
feet close to the pedals and take a break
every two hours.
Manoeuvring aids
The driver must always check the
surroundings of the vehicle before and during

74
Driving
the whole manoeuvre, in particular using the
mirrors.
Radar
The operation of the radar as well as the
associated functions may be impaired through
the accumulation of dirt (mud, frost, etc.), in
certain difficult weather conditions (very heavy
rain, snow) or if the bumper is damaged.
If the front bumper is to be repainted, contact
a CITROËN dealer or a qualified workshop;
certain types of paint could interfere with the
operation of the radar.
Driving aids camera
This camera and its associated functions
may be impaired or not work if the windscreen
area in front of the camera is dirty, misty,
frosty, covered with snow, damaged or
masked by a sticker.
In humid and cold weather, demist the
windscreen regularly.
Poor visibility (inadequate street lighting,
heavy rain, thick fog, snowfall), dazzle
(headlamps of an oncoming vehicle, low sun,
reflections on a damp road, leaving a tunnel,
alternating shade and light) can also impair
detection performance.
In the event of a windscreen replacement,
contact a CITROËN dealer or a qualified
workshop to recalibrate the camera;
otherwise, the operation of the associated
driving aids may be disrupted.
Other cameras
The images from the camera(s)
displayed on the touch screen or on the
instrument panel may be distorted by the
relief.
In the presence of areas in shade, or in
conditions of bright sunlight or inadequate
lighting, the image may be darkened and with
lower contrast.
Obstacles may appear further away than they
actually are.
Sensors
The operation of the sensors as well as
the associated functions may be disturbed
by sound interference such as that emitted
by noisy vehicles and machinery (e.g. lorries,
pneumatic drills), by the accumulation of
snow or dead leaves on the road or in the
event of damaged bumpers and mirrors.
When reverse gear is engaged, an audible
signal (long beep) indicates that the sensors
may be dirty.
A front or rear impact to the vehicle can
upset the sensors’ settings, which is not
always detected by the system: distance
measurements may be distorted.
The sensors do not systematically detect
obstacles that are too low (pavements, studs)
or too thin (trees, posts, wire fences).
Certain obstacles located in the sensors’ blind
spots may not be detected or may no longer
be detected during the manoeuvre.
Certain materials (fabrics) absorb sound
waves: pedestrians may not be detected.
Maintenance
Clean the bumpers and door mirrors and
the field of vision of the cameras regularly.
When washing your vehicle at high pressure,
direct the spray from at least 30 cm away
from the radar, sensors and cameras.
Mats
The use of mats not approved by
CITROËN may interfere with the operation of
the speed limiter or cruise control.
To avoid any risk of jamming the pedals:
► ensure that the mat is secured correctly,
► never fit one mat on top of another.
Units of speed
Ensure that the units of speed displayed
on the instrument panel (mph or km/h) are
those for the country you are driving in.
If this is not the case, when the vehicle is
stationary, set the display to the required
units of speed so that it complies with what is
authorised locally.
In case of doubt, contact a CITROËN dealer
or a qualified workshop.
Speed Limit recognition
and recommendation
Refer to the General recommendations on the
use of driving and manoeuvring aids .




Using the camera located at the top of the
windscreen, this system detects the following
types of signs and displays the corresponding
information on the instrument panel:
– the maximum authorised speed,
– no overtaking,
– the end of the previous limitations /
restrictions.

75
Driving
6In case of doubt, contact a CITROËN dealer
or a qualified workshop.
Speed Limit recognition
and recommendation
Refer to the General recommendations on the
use of driving and manoeuvring aids .




Using the camera located at the top of the
windscreen, this system detects the following
types of signs and displays the corresponding
information on the instrument panel:
– the maximum authorised speed,
– no overtaking,
– the end of the previous limitations /
restrictions.
The system detects signs on the left-hand side
and right-hand side, high and low, as well as
overlapping signs.
The system only detects circular signs.
The units for the speed limit (mph or km/h) depend on the country you are
driving in.
This should be taken into account so that you
observe the speed limit.
For the system to operate correctly when
you change country, the units for speed in
the instrument panel must be those for the
country you are driving in.
The automatic reading of road signs is a driving aid system and does not always
display speed limits correctly.
The speed limit signs present on the road
always take priority over the display by the
system.
It is possible for the system to not display the
speed limit if it does not detect a speed limit
sign within a preset period.
The system is designed to detect signs that
conform to the Vienna Convention on road
signs.
When replacing the bulbs of the headlamps,
it is highly recommended that you fit genuine
replacement parts.
Using other bulbs could reduce system
performance.
Principles

Using the camera, located at the top of the
windscreen, this system detects and reads the
speed limit indications, overtaking prohibitions
and signs indicating the end of implementation of
the signs previously mentioned.
The sign is read by the camera and is displayed
in the instrument panel when it is passed (when
the vehicle is level with it).
Display on the touch
screen tablet then on the
instrument panel
The display of signs takes place as per the
following two phases:
– All new road signs recognised are displayed
on the touch screen tablet as a pop-up for 40
seconds.
– These signs are then displayed on the
instrument panel.
The system can display two road signs (speed
limit and no overtaking/end of no overtaking)