ESP CITROEN RELAY 2020 Handbook (in English)

136
Special features
Crew cab
The crew cab, available on van
versions, consists of a bench
seat, seat belts, a storage
compartment and side windows.
It is separated from the loading area by a high-
resistance partition providing comfort and safety.
Rear bench seat

This ergonomic bench seat has four seats.
Storage space

A storage space is available under the bench
seat.
From the cab, tilt the seat cushion forwards to
access it.
Do not tilt the bench seat cushion during
transport.
Do not attach anything to the cab fixing
structure.
Do not exceed the number of passengers
indicated on the registration certificate.
In the rear, the loading area is intended
for carrying goods only.
You are advised to place the goods or heavy
objects as far forwards as possible in the
loading area (towards the cab) and to secure
them by means of straps using the stowing
rings on the floor.
Child seats
Do not install child seats, booster
cushions or carry-cots on the rear seats
of the cab.
Chassis cab / Flatbed cab
The chassis cab and flatbed
cab versions are equipped with
a cab, fixed flatbed and specific
rear lamps.
These versions are also available with other
equipment:
– a double cab,
– a tipper truck.
For more information on all of its
equipment, refer to the corresponding
section.
Changing a bulb
For more information on Types of bulbs,
refer to the corresponding section.
Rear lamps

1. Direction indicators
Type B, PY21W - 21W
2. Brake lamps
Type B, P21W - 21W
3. Sidelamps
Type A, W5W - 5W
4. Reversing lamps
Type A, W16W - 16W
5. Foglamps
Type A, W16W - 16W
► Locate the faulty bulb.

144
Special features
Double chassis cabDouble platform cab
L3 L4L2L3L4
L Overall length 5,8436,2085,7386,2286,678
A Wheelbase 4,0353,4504,035
B Front overhang 948948
C Rear overhang 8601,2251,3401,2451,695
D Width (with/without mirrors) 2,508/2,050-/2,100
- Buildable width --
- Maximum buildable width --
E Front track width 1,8101,810
- Rear track width 1,7901,790
- Increased rear track width 1,9801,980
F Overall height 2,2542,153
- Maximum buildable height --Tipper truck

The lifting of the tipper is provided by a hydro-
electric unit powered by the vehicle's battery.


The ascent or descent is done by holding the
corresponding buttons of the magnetic and
removable remote control located on a support
inside the cab.

145
Special features
10Tipper truck

The lifting of the tipper is provided by a hydro-
electric unit powered by the vehicle's battery.


The ascent or descent is done by holding the
corresponding buttons of the magnetic and
removable remote control located on a support
inside the cab.
The lifting of the tipper is powered by unit's
motor.
The descent is powered by a solenoid valve
opening the strut's oil return.
An anti-drop system makes the descent of the
tipper safe whether static or lifting.
Safety recommendations

Never drive with the tail board down.
Ensure that there are no people or
obstacles present (on the ground and higher
up) when unloading.
Never leave the tipper raised when not in use.
Always tip with the upper part of the rear tail
board locked.
Observe the payload on the tare plate on the
vehicle.
Regularly check that the suspensions are in
good condition and that the tyres are inflated
to the recommended pressure.
Spread the load evenly in the tipper.
Transport homogeneous products which flow
easily.
Never drive, even slowly, with the tipper
raised.
Tip on a flat and hard surface: sloping or loose ground can cause a displacement
of the centre of gravity which affects the stability
of the whole unit.

156
Audio system
Play the audio book "Book 1”.
Listen to track number > "5"
Play track number “5”.
Select > "USB"
Select the USB media support as the active
audio source.
Browse > "Album"
View the list of available albums.
"Text message" voice
commands
The following commands can be made
from each main screen after pressing the
telephone button located on the steering wheel,
as long as there is no telephone call in progress.
Send a text message to > 0123456789
Start the voice procedure to send a preset text
message using the system.
Send a text message to > Henri Dupont >
Mobile phone
Start the voice procedure to send a preset text
message using the system.
View text message > Henri Dupont > Mobile
phone
View the list of text messages downloaded by
the phone.
"Hands-free calls" voice
commands
The following commands are available
when a call is in progress.
It is possible to replace the "Mobile
phone" tag with three other available
tags: "Home"; "Office"; "Other".
Call* > Henri Dupont
Dial the telephone number associated with the
contact Henri Dupont.
Call* > Henri Dupont > Mobile phone
Dial the telephone number with the mobile phone
tag associated with the contact Henri Dupont.
Call number > 0123456789
Call number 0123456789.
Redial
Call the number or contact of the last call made.
Call back
Call the number or contact of the last call
received.
Recent calls*
View the complete list of recent calls: outgoing,
missed and incoming.
Outgoing calls *
View the list of outgoing calls.
Missed calls*
View the list of missed calls.
Incoming calls *
View the list of incoming calls.
Directory *
View the directory of the connected telephone.
* This function is available only if the telephone connected to the system supports downloading of contacts and recent calls and if the corresponding
download has been performed.
** This function is available only if the telephone connected to the system supports the text message reading function.
*** It is possible to replace "Magic" with any other FM station name received by the radio. Not all radio stations provide this service.
Search* > Henri Dupont
View Henri Dupont's contact information in the
directory with all of the numbers saved.
Search* > Henri Dupont > Mobile phone
View the telephone number with the mobile
phone tag associated with the contact Henri
Dupont.
View messages **
View the list of text messages received by the
connected telephone.
If the telephone allows the recording of
the "First Name" (Henri) and the
"Surname" (Dupont) in two separate fields,
perform the following voice commands:
– "Call" > "Henri" > "Dupont" or "Call" >
"Dupont" > "Henri".
– "Search" > "Henri" > "Dupont" or "Search"
> "Dupont" > "Henri".
"AM/FM radio” voice
commands
The following commands can be made
from any main screen page after pressing
the voice recognition button located on the
steering wheel, as long as there is no telephone
call in progress. Tune to
> 105.5 > FM
Tune the radio to the 105.5 frequency of the FM
band.
Tune to > 940 > AM
Tune the radio to the 940 frequency of the AM
band.
Tune to *** > Magic > FM
Tune the radio to the station Magic.
"Media" voice commands
The following commands can be made from any main screen page after pressing
the voice recognition button located on the
steering wheel, as long as there is no telephone
call in progress.
Listen to track > "Track 1 "
Play the track “Track 1”.
Listen to album > "Album 1"
Play the songs of the album “Album 1”.
Listen to artist > "Artist 1"
Play the songs of the artist “Artist 1”.
Listen to music style > "Jazz"
Play the songs of the music style “Jazz”.
Listen to playlist > "Playlist 1"
Play the songs of the playlist “Playlist1”.
Listen to podcast > "Radio 1"
Play the podcast “Podcast 1”.
Listen to audio book > "Book 1"

158
Touch screen audio and telematics system
Touch screen audio and telematics system


Multimedia audio system -
Bluetooth
® telephone - GPS
navigation
The system is protected in such a way
that it will only operate in your vehicle.
For safety reasons, the driver must only
carry out operations that require close
attention with the vehicle stationary.
When the engine is switched off and to
prevent discharging of the battery, the
system switches off after activation of energy
economy mode.
First steps
Use the buttons arranged below the touch
screen to access the main menus, then press
the virtual buttons of the touch screen.
The screen is of the "resistive" type; it is necessary to press firmly, especially for
so-called "dragging" gestures (scanning a list,
moving the map, etc.). A simple light touch will
not be enough. Pressing with more than one
finger is not recognised.
The screen can be used with gloves. This
technology allows use at all temperatures.
To clean the screen, use a soft non-abrasive cloth (e.g. spectacles cloth)
without any additional product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
In very hot conditions, the volume may
be limited to protect the system. The
return to normal takes place when the
temperature in the passenger compartment
drops.
The system may also enter standby mode
(with the screen and sound off) for 5 minutes
or more.
Press: on / off.
Rotation: Adjust volume (each source is
independent).
Turn the screen on / off.
Activate / deactivate volume ( mute / pause).
Radio, rotation: search for a radio station.
Media, rotation: select the previous / next
track.
Press: confirm the option displayed on the
screen.
Activate, deactivate, configure certain control functions of the system and the
vehicle.
Abandon the current operation. Go up one level (menu or folder).
Glossary
VOLUME
Adjusting the volume by rotating.
RADIO
Access the radio menu.
MEDIA
Access the media menu and the different music
sources.
N AV
Access the navigation menu.
PHONE
Access the telephone menu.
MORE
Access the vehicle information.
BROWSE, TUNE, SCROLL
Turn the button to:
– scroll through a menu or a list.
– select a radio station.
ENTER
Confirm an option displayed on the screen by
pressing.
Steering mounted controls
Activate / deactivate the pause function of USB/iPod and Bluetooth® sources.
Activate / deactivate the mute function of the
radio.
Activate / deactivate the microphone during a
telephone conversation.
Toggle up or down: increase or decrease volume for voice announcements, and
music sources, hands-free, and text message
reader.
Activate voice recognition. Pause a voice message to start a new
voice command.
Pause voice recognition.
Accept an incoming call. Accept a second incoming call and put
the active call on hold.
Activate voice recognition for the telephone
function.
Pause a voice message to give another voice
command.
Pause voice recognition.
Radio, toggle up or down: select next /
previous station.
Radio, toggle up or down continuously: scan up /
down frequencies until you release the button.

160
Touch screen audio and telematics system
Vehicle information

Access the exterior temperature, the clock, the compass and the trip computer.
Navigation

Enter navigation settings and choose a
destination.
Settings

Activate, deactivate and configure certain system and vehicle function settings.
Radio
Press "RADIO" to display the radio
menus:
Briefly press on the 9 or : buttons to perform an automatic search.
Press and hold down the buttons to perform a
quick search.
Press Memor.
Press and hold this button to memorise the
station being listened to.
The station being listened to is highlighted.
Press the "All" button to display all saved radio
stations in the selected frequency band.
Browse
– List of stations .
– Press to select a station.
– Refresh the list according to the reception.
– Press on the 5 or 6 buttons to scroll through
the radio stations found. –
Skip directly to the desired letter in the list.
AM/DAB
– Choose the band .
– Choose the waveband.
Adjustment
– Direct adjustment.
– The virtual keyboard on the screen allows you
to enter a single number corresponding to the
station.
– The "plus" or "minus" graphic buttons allow
precise adjustment of the frequency.
Information
– Information .
– Display information about the radio station
being listened to.
Audio
– Equalizer.
– Adjust the bass, medium and treble.
– Balance/Fade.
– Adjust the balance of the front and rear
speakers, left and right.
– Press the button in the centre of the arrows to
balance the settings.
– Volume/Speed.
– Select the desired parameter; the option is
highlighted.
– Loudness.
– Optimise the quality of low volume audio.
– Automatic radio.
– Set the radio when starting up or recover the
active state when the ignition key was last turned
to STOP.
– Radio switch-off delay .
– Set the parameter.
– AUX vol. setting .
– Set the parameters.
DAB (Digital Audio
Broadcasting) radio
Terrestrial Digital Radio
Digital radio
Digital radio provides higher quality
reception and also the graphical display
of current information on the radio station
being listened to.
The various "multiplexes/ensembles" offer
a choice of radio stations organised in
alphabetical order.
Press “RADIO” successively to display
the "DAB Radio".
Select the "Navigate" tab.
Select a list from the filters
offered: "All", "Types",
"Ensembles", then select a radio station.
Press the "Update" button to update the
list of "DAB Radio" stations received.

161
Touch screen audio and telematics system
12– Set the parameter.
– AUX vol. setting .
– Set the parameters.
DAB (Digital Audio
Broadcasting) radio
Terrestrial Digital Radio
Digital radio
Digital radio provides higher quality
reception and also the graphical display
of current information on the radio station
being listened to.
The various "multiplexes/ensembles" offer
a choice of radio stations organised in
alphabetical order.
Press “RADIO” successively to display
the "DAB Radio".
Select the "Navigate" tab.
Select a list from the filters
offered: "All", "Types",
"Ensembles", then select a radio station.
Press the "Update" button to update the
list of "DAB Radio" stations received.
DAB/FM station tracking
"DAB" does not cover 100% of the
territory.
When the digital radio signal is poor, the
"AF" (alternative frequency) option enables
you to continue listening to the same
station by automatically switching to the
corresponding "FM" analogue station (if there
is one).
When the system switches to analogue
station, there is a delay of a few seconds
with sometimes a change in volume.
When the digital signal quality is restored, the
system automatically changes back to "DAB".
If the "DAB" station is not available, the
sound cuts out when the digital signal
quality becomes poor and the "AF"
alternative frequency is crossed out.
Media
Press "MEDIA" to display the media
menus:
Briefly press on the 9 or : buttons to play the previous/next track.
Press and hold the buttons to fast-forward or
rewind the selected track.
Browse –
Browse by: Currently playing, Artists,
Albums, Types, Songs, Playlists,
Audiobooks, Podcasts.
– Browse and select the songs contained in the
active device.
– The selection possibilities depend on the
device connected or the type of CD inserted.
Source
– CD, AUX, USB.
– Select the desired audio source from those
available or insert a device intended for this
purpose; the system starts to play the sources
automatically.
– Bluetooth
®.
– Save a Bluetooth® audio device.
Information
– Information .
– View the information about the track being
listened to.
Random
Press the button to play the songs on the CD,
USB, iPod or Bluetooth
® in random order.
Repeat
Press the button to activate this function.
Audio
– Equalizer.
– Adjust the bass, medium and treble.
– Balance/Fade.
– Adjust the balance of the front and rear
speakers, left and right.
– Press the button in the centre of the arrows to
balance the settings.
– Volume/Speed.

168
Touch screen audio and telematics system
Enter the telephone number using the keypad,
then press the “Call” button to make the call.
Calling a contact
Press "PHONE".
Press the "Contacts" button or the
"Recent calls" button.
Select the desired contact from the list offered to
start the call.
Vehicle information
Press "MORE" to display the vehicle
information menus:
Exterior temp.
Display the exterior temperature.
Clock
Display the clock.
Compass
Display the direction that you are travelling in.
Trip
– Current info., Trip A, Trip B.
Display the trip computer.
Press and hold the "Trip A" or "Trip B" button to
reset the trip concerned.
Settings
Press this button to display the settings
menus:
Display
– Brightness. –
Set the brightness of the screen.
– Display mode.
– Set the display mode.
– Language.
– Choose the desired language.
– Unit of measurement.
– Set the display units for consumption, distance
and temperature.
– Touch screen beep.
– Activate or deactivate the audible signal when
touching a button on the screen.
– Display Trip B.
– Display Trip B on the driver's screen.
Voice commands
– Voice response time.
– Set the length of the voice system response.
– Display list of commands.
– Display suggestions with the different options
during a voice session.
Clock and Date
– Time setting and format.
– Setting the time.
– Display time mode.
– Activate or deactivate the display of the digital
clock on the status bar.
– Synchro time.
– Activate or deactivate the automatic time
display.
– Date setting.
– Set the date.
Safety/Assistance
– Reversing camera .
– Display the reversing camera in reverse. –
Camera delay .
– Maintain the on-screen display of the
reversing camera for a maximum of 10 seconds
or up to 11 mph (18 km/h).
Lighting
– Daytime running lamps.
– Activate or deactivate the automatic
illumination of the headlamps when starting.
Doors & locking
– Autoclose.
– Activate or deactivate the automatic locking of
the doors when the vehicle is moving.
Audio
– Equalizer.
– Adjust the bass, medium and treble.
– Balance/Fade.
– Adjust the balance of the front and rear
speakers, left and right.
– Press the button in the centre of the arrows to
balance the settings.
– Volume/Speed.
– Select the desired parameter; the option is
highlighted.
– Loudness.
– Optimise the quality of low volume audio.
– Automatic radio.
– Set the radio when starting up or recover the
active state when the ignition key was last turned
to STOP.
– Radio switch-off delay .
– Set the parameter.
– AUX vol. setting .
– Set the parameters.

170
Touch screen audio and telematics system
Global voice commands
These commands can be made from any screen page after
pressing the voice recognition or telephone
button located on the steering wheel, as long as
there is no telephone call in progress.
Help
Provide generic help to the user by offering
some available commands.
Cancel
Close the current voice sequence.
Repeat
Repeat the last spoken voice message to the
user.
Voice tutorial
Provide a detailed description to the user on how
to use the voice system.
"Telephone" voice
commands
If a telephone is connected to the system,
the following voice commands can be
made from any main screen page after pressing
the telephone button located on the steering
wheel, as long as there is no telephone call in
progress.
If no telephone is connected, a voice message
announces: "No telephone is connected.
* This function is available only if the telephone connected to the system supports downloading of contacts and recent calls and if the corresponding
download has been performed.
** This function is available only if the telephone connected to the system supports the text message reading function.
Connect a telephone and try again” and the
voice session will be closed.
It is possible to replace the "Mobile
phone" tag with three other available
tags: "Home"; "Office"; "Other".
Call* > Henri Dupont
Dial the telephone number associated with the
contact Henri Dupont.
Call* > Henri Dupont > Mobile phone
Dial the telephone number with the mobile phone
tag associated with the contact Henri Dupont.
Call number > 0123456789
Call number 0123456789.
Redial
Call the number or contact of the last call made.
Call back
Call the number or contact of the last call
received.
Recent calls*
View the complete list of recent calls: outgoing,
missed and incoming.
Outgoing calls *
View the list of outgoing calls.
Missed calls*
View the list of missed calls.
Incoming calls *
View the list of incoming calls.
Directory *
View the directory of the connected telephone.
Search* > Henri Dupont
View Henri Dupont's contact information in the
directory with all of the numbers saved.
Search* > Henri Dupont > Mobile phone
View the telephone number with the mobile
phone tag associated with the contact Henri
Dupont.
View messages **
View the list of text messages received by the
connected telephone.
If the telephone allows the recording of
the "First Name" (Henri) and the
"Surname" (Dupont) in two separate fields,
perform the following voice commands:
– "Call" > "Henri" > "Dupont" or "Call" >
"Dupont" > "Henri".
– "Search" > "Henri" > "Dupont" or "Search"
> "Dupont" > "Henri".
"AM/FM/DAB radio" voice
commands
The following commands can be made
from any main screen page after pressing
the voice recognition button located on the
steering wheel, as long as there is no telephone
call in progress.
Tune to > 105.5 > FM
Tune the radio to the 105.5 frequency of the FM
band.
Tune to > 940 > AM
Tune the radio to the 940 frequency of the AM
band.
Tune to * > Magic > FM
Tune the radio to the station Magic.
Tune to DAB channel ** > Absolute Radio
Tune the DAB radio to the Absolute Radio
channel.
"Media" voice commands
The following commands can be made from any main screen page after pressing
the voice recognition button located on the
steering wheel, as long as there is no telephone
call in progress.
Listen to track > "Track 1 "
Play the track “Track 1”.
Listen to album > "Album 1"
Play the songs of the album “Album 1”.
Listen to artist > "Artist 1"
Play the songs of the artist “Artist 1”.
Listen to music style > "Jazz"
Play the songs of the music style “Jazz”.
Listen to playlist > "Playlist 1"
Play the songs of the playlist “Playlist1”.
Listen to podcast > "Radio 1"
Play the podcast “Podcast 1”.
* It is possible to replace "Magic" with any other FM station name received by the radio. Not all radio stations provide this service.
** It is possible to replace "Absolute Radio" with any other DAB channel received by the radio. Not all DAB channels provide this service.

177
Alphabetical index
E
EBA 52
EBFD 52
Eco-driving (advice) 5
Electric windows 25
Electronic brake force distribution (EBFD) 52
Emergency warning lamps 51
Emissions control system, SCR 101
Engine compartment 95
Engine, Diesel 91, 95, 124
Engines 124
Environment 5
ESP/ASR 53
F
Filling the AdBlue® tank 98, 101–102
Filling the fuel tank 90
Filter, air 98
Filter, Diesel fuel 96, 100
Filter, oil 99
Filter, particle 99
Filter, passenger compartment 31, 98
Fittings, front 38–42
Fittings, interior 38–42
Flap, fuel filler 90
Flashing indicators 46
Fluid, brake 97–98
Fluid, engine coolant 97–98
Fluid, power steering 97–98
Foglamps, front 46
Foglamps, rear 46
Front doors 23
Fuel 5, 91
Fuel consumption 5
Fuel tank 90
G
Gauge, fuel 90
Gearbox, manual 69–70, 99
Glove box 38–41
H
Hazard warning lamps 51
Headlamp flash 46
Headlamps, dipped beam 46
Headlamps, main beam 46
Head restraints, front 27
Heating 31–33
Heating, additional 35–36
Hill Descent Control 54–55
Hill start assist 70
Horn 51
I
Immobiliser, electronic 66
Indicator, coolant temperature 11
Indicator, engine oil level 10–11
Indicators, direction 46
Inflating tyres 100
Information, vehicle 168
Infrared camera 74
Instrument panel 74
Instruments and controls 4
Intelligent Traction Control 53–54
J
Jack 153, 162
K
Kit, hands-free 154, 166–167
L
Lane Departure Warning System (LDWS) 81
Level, AdBlue® 98
Level, brake fluid 97
Level, engine coolant 11, 97
Level, engine oil 96
Level, power steering fluid 97
Levels 97–98
Levels and checks 96–97
Lighting dimmer 6