TYRE CITROEN RELAY 2020 Handbook (in English)

2
Contents





 ■
Overview
 ■
Eco-driving
1Instruments
Instrument panel 6
Warning and indicator lamps 6
Indicators 10
Vehicle configuration (MODE)
13
Touch screen audio and multimedia system 18
Setting the date and time 18
Trip computer 19
Trip computer 19
2Access
Key 20
Remote control 20
Front doors 23
Sliding side door 23
Rear doors 23
Alarm 24
Electric windows 25
3Ease of use and comfort
Front seats 27
Front bench seat 28
Rear seats 29
Rear bench seat 29
Steering wheel adjustment 30
Mirrors 31
Heating and Ventilation 31
Heating / Manual air conditioning 32
Automatic air conditioning 33
Additional heating systems 34
Rear heating/air conditioning 35
Additional programmable heating 36
Front demist - defrost 38
Rear screen de-icing 38
Cab layout 38
Rear fittings
42
Exterior fittings 45
4Lighting and visibility
Lighting control stalk 46
Direction indicators 46
Automatic headlamps 47
Headlamp beam height adjustment 48
Wiper control stalk 49
Changing a wiper blade 50
5Safety
General safety recommendations 51
Hazard warning lamps 51
Horn 51
Electronic stability control (ESC) 52
Seat belts 55
Airbags 57
Child seats 58
Deactivating the front passenger airbag 60
ISOFIX seats 61
Child lock 63
6Driving
Driving recommendations 64
Starting-switching off the engine 67
Battery standby system 67
Parking brake 68
Gearbox 68
Gear shift indicator 69
Stop & Start 69
Hill start assist 70
Tyre under-inflation detection
71
Pneumatic suspension 72
Driving and manoeuvring aids - General
recommendations
73
Speed Limit recognition and
recommendation
75
Speed limiter 76
Cruise control - particular
recommendations
78
Cruise control 78
Cruise control (3L HDi engine) 79
Lane Departure Warning System 80
Blind Spot Monitoring System with trailer
detection
83
Active Safety Brake with Collision Risk
Alert and Intelligent emergency braking
assistance
84
Rear parking sensors 87
Reversing Camera 87
7Practical information
Fuel 90

5
Eco-driving
Eco-driving
Eco-driving refers to a range of everyday
practices that allow the motorist to optimise their
fuel consumption and CO
2emissions.
Optimise your use of the gearbox
With a manual gearbox, move off gently and
change up promptly. While accelerating, change
up early.
The gear efficiency indicator prompts you to
engage the most suitable gear: whenever this
indication is displayed on the instrument panel,
follow it straight away.
Drive smoothly
Maintain a safe distance between vehicles, use
engine braking rather than the brake pedal and
press the accelerator gradually. These attitudes
help to save fuel, reduce CO
2 emissions and
decrease general traffic noise.
If the vehicle has the steering-mounted
"CRUISE" control, use cruise control at speeds
above 19 mph (30 km/h) when traffic is flowing
smoothly.
Use electrical equipment wisely
Before moving off, if the passenger compartment
is too warm, ventilate it by opening the windows
and air vents before using the air conditioning.
At speeds above 31 mph (50 km/h), close the
windows and leave the air vents open. Consider using equipment that can help keep
the temperature in the passenger compartment
down.
Unless automatically regulated, switch off the air
conditioning as soon as the desired temperature
has been reached.
Switch off the demisting and defrosting functions,
if they are not managed automatically.
Switch off the heated seat as soon as possible.
Switch off the headlamps and foglamps when
the visibility conditions do not require their use.
Avoid running the engine before moving off,
particularly in winter; your vehicle will warm up
much faster while driving.
As a passenger, avoid connecting your
multimedia devices (film, music, video game,
etc.) to help reduce consumption of electrical
energy, and hence fuel.
Disconnect all portable devices before leaving
the vehicle.
Limit the causes of excess consumption
Spread loads throughout the vehicle.
Limit the loads carried in the vehicle and
minimise wind resistance (roof bars, roof rack,
bicycle carrier, trailer, etc.). Preferably, use a
roof box.
Remove roof bars and roof racks after use.
At the end of winter, remove snow tyres and refit
summer tyres.
Comply with servicing instructions
Check tyre pressures regularly, with the tyres
cold, referring to the label in the door aperture on
the driver's side.
Carry out this check in particular:
– before a long journey.
– at each change of season.
– after a long period out of use.
Do not overlook the spare wheel and, where
applicable, the tyres on your trailer or caravan.
Have your vehicle serviced regularly (engine oil,
oil filter, air filter, passenger compartment filter,
etc.) and observe the schedule of operations in
the manufacturer's service schedule.
With a BlueHDi Diesel engine, if the SCR system
is faulty, your vehicle will emit pollution. Visit
a CITROËN dealer or a qualified workshop
as soon as possible to restore your vehicle’s
nitrogen oxide emissions to regulatory
compliance.
When filling the fuel tank, do not continue after
the third nozzle cut-out, to avoid overflow.
You will only see the fuel consumption of your
new vehicle settle down to a consistent average
after the first 1,900 miles (3,000 kilometres).

8
Instruments
Release the parking brake to switch off the
warning lamp, keeping your foot on the brake
pedal.
BrakingFixed.
The brake fluid level is too low.
Carry out (1) then top up with fluid that complies
with the Manufacturer's recommendations.
If the problem persists, carry out (2).
Fixed.
The electronic brake force
distribution (EBFD) system is faulty.
Carry out (1) and then (2).
Orange warning/indicator lamps
Service
Temporarily on. One or more minor faults, for which there
is/are no specific warning lamp(s), have been
detected.
Carry out (2).
Fixed, accompanied by the display of a
message.
One or more major faults, for which there is/are
no specific warning lamp(s), have been detected.
Identify the cause of the fault using the message
displayed in the instrument panel, then carry out
(3).
Anti-lock braking system (ABS)Fixed.
The anti-lock braking system has a fault.
The vehicle retains conventional braking. Drive carefully at moderate speed, then carry
out (3).
Collision Risk Alert / Active Safety BrakeFixed, accompanied by the display of a
message.
The system has been deactivated via the vehicle
configuration menu.
Collision Risk Alert/Active Safety BrakeFlashing.
The system activates and brakes the
vehicle momentarily so as to reduce the speed of
collision with the vehicle ahead.
Fixed, accompanied by a message and
an audible signal.
The system has a fault.
Carry out (3).
Collision Risk Alert / Active Safety BrakeFixed.
The system has a fault.
If these warning lamps come on after the engine
is switched off and then restarted, carry out (3).
Brake pads
Fixed.
The front brake pads are worn.
Carry out (3) to replace the pads.
DSC / ASRFlashing.
The system is operating.
The system optimises traction and improves the
directional stability of the vehicle.
Fixed, accompanied by an audible signal and a message in the screen.
The DSC / ASR or hill start assist system has a
fault.
Carry out (2).
Fixed.
The Intelligent Traction Control has a
fault.
Carry out (2).
Particle filter (Diesel)Fixed.
The particle filter is regenerating itself.
Leave the engine running until the warning lamp
goes off so that regeneration can be completed.
Engine self-diagnostic systemFixed.
A fault with the engine or the EOBD
emissions control system has been detected.
EOBD (European On Board Diagnosis) is a
diagnostics system which complies with, among
others, the standards on emissions limits of:
– CO (carbon monoxide),
– HC (unburnt hydrocarbons),
– NOx (nitrogen oxides), detected by oxygen
sensors placed downstream of the catalytic
converters and
– particles.
Carry out (3) quickly.
Tyre under-inflation detectionFixed.
A tyre is deflated or punctured.
Carry out (1).
Change the wheel or repair the tyre.

15
Instruments
1
Menu...
Press...Sub-menu... Press...Select... Validate
and exit Allows you to...
7 Date setting
Year / Month / Day Increase Set the date.
Decrease

Menu…
Press... Sub-menu... Press...Select... Validate
and exit Allows you to...
8 Autoclose
ON Activate / Deactivate
automatic closing of the
doors above 12 mph (20
km/h).
OFF
9 Unit
Distance km Choose the distance display
unit.
miles
Consumption
km/l
Choose the consumption
display unit.
l/100km
Temperature
°C
Choose the temperature
display unit.
°F
Tyre pressure psi Choose the tyre pressure
display unit.
bar
kPa

52
Safety
Dynamic stability control
(DSC)
Switching on
The DSC system is activated automatically every
time the vehicle is started.
It comes into operation in the event of a grip or
trajectory problem.
This is indicated by the flashing of this warning lamp on the instrument panel.
Deactivation
This system cannot be deactivated by the driver.
Malfunction
The lighting of this warning lamp, accompanied by an audible signal and
confirmed by a message on the instrument panel
display, indicates a malfunction of the DSC
system.
Have the system checked by a CITROËN dealer
or a qualified workshop.
Anti-slip regulation (ASR)
Deactivation / Reactivation
The ASR system is activated automatically every
time the vehicle is started.
In exceptional conditions (starting a vehicle
which is bogged down, stuck in snow, on soft
ground, etc.), it may be advisable to deactivate
Electronic stability control
(ESC)
Electronic stability control (ESC: Electronic
Stability Control) integrating the following
systems:
– anti-lock braking system (ABS) and electronic
brake force distribution (EBFD),
– emergency braking assistance (EBA),
– wheel anti-slip regulation (ASR) or traction
control,
– dynamic stability control (DSC).
Definitions
Anti-lock braking system (ABS) and
Electronic brake force distribution
(EBFD)
This system improves the stability and handling
of your vehicle when braking and contributes
towards improved control on bends, in particular
on poor or slippery road surfaces.
ABS prevents wheel locking in the event of
emergency braking.
EBFD manages the braking pressure wheel by
wheel.
Emergency braking assistance (EBA)
In an emergency, this system enables you
to reach the optimum braking pressure more
quickly and therefore reduce the stopping
distance. It is triggered in relation to the speed at which
the brake pedal is depressed. The effect of this
is a reduction in the resistance of the pedal and
an increase in braking efficiency.
Anti-slip regulation (ASR)
The ASR system (also known as Traction
Control) optimises traction in order to limit
wheel slip, by acting on the brakes of the driving
wheels and on the engine. It also improves the
directional stability of the vehicle on acceleration.
Dynamic stability control (DSC)
If there is a difference between the path followed
by the vehicle and that required by the driver, the
DSC monitors each wheel and automatically acts
on the brake of one or more wheels and on the
engine to return the vehicle to the required path,
within the limits of the laws of physics.
Anti-lock braking system (ABS) and electronic brake
force distribution (EBD)
If this warning lamp comes on,
accompanied by an audible signal and a
message in an instrument panel screen, it
indicates a fault with the anti-lock braking system
(ABS) which could result in loss of control of the
vehicle when braking.
If these warning lamps come on,
accompanied by a message in the
instrument panel screen, it indicates a fault with
the electronic brake force distribution (EBFD)
system which could result in loss of control of the
vehicle when braking.
You must stop as soon as it is safe to do so.
In both cases, contact a CITROËN dealer or a
qualified workshop.
For maximum braking efficiency, a
bedding-in period of around 300 miles
(500 kilometres) is needed. During this
period, it is advisable to avoid any sudden,
repeated and prolonged braking.
The ABS does not provide shorter braking distances. On very slippery
surfaces (ice, oil, etc.) the ABS may extend
braking distances.
When changing wheels (tyres and rims),
ensure that these are approved for your
vehicle.
For emergency braking, press the
brake pedal very hard and do not
release it, even on a slipper surface; you
will then be able to continue steering the
vehicle to avoid an obstacle.
After an impact, have these systems checked by a CITROËN dealer or a
qualified workshop.

53
Safety
5Dynamic stability control
(DSC)
Switching on
The DSC system is activated automatically every
time the vehicle is started.
It comes into operation in the event of a grip or
trajectory problem.
This is indicated by the flashing of this warning lamp on the instrument panel.
Deactivation
This system cannot be deactivated by the driver.
Malfunction
The lighting of this warning lamp, accompanied by an audible signal and
confirmed by a message on the instrument panel
display, indicates a malfunction of the DSC
system.
Have the system checked by a CITROËN dealer
or a qualified workshop.
Anti-slip regulation (ASR)
Deactivation / Reactivation
The ASR system is activated automatically every
time the vehicle is started.
In exceptional conditions (starting a vehicle
which is bogged down, stuck in snow, on soft
ground, etc.), it may be advisable to deactivate
the ASR system, so that the wheels can turn
freely and regain grip.
Reactivate the system as soon as the level of
grip permits.



ASR

► Press this button to deactivate / reactivate the
function.
The illumination of the button indicator lamp,
accompanied by a message on the instrument
panel display screen, indicates that the ASR
system is deactivated.
The ASR system is automatically reactivated
every time the ignition is switched off
Malfunction
The lighting of this warning lamp, accompanied by an audible signal and
confirmed by a message on the instrument panel
display, indicates a malfunction of the ASR
system.
Have the system checked by a CITROËN dealer
or a qualified workshop.
ASR / DSC
These systems offer increased safety in
normal driving, but they should not encourage
the driver to take extra risks or drive at high
speed.
It is in conditions of reduced grip (rain, snow,
ice) that the risk of loss of grip increases. It
is therefore important for your safety to keep
these systems activated in all conditions, and
particularly in difficult conditions.
The correct operation of these systems
depends on observation of the manufacturer's
recommendations regarding as much
the wheels (tyres and rims), braking and
electronic components as the assembly and
repair procedures used by CITROËN dealers.
To benefit in full from the effectiveness
of these systems in wintry conditions,
the vehicle must be fitted with four snow
tyres, allowing the vehicle to retain neutral
behaviour on the road.
Intelligent Traction Control
Traction assistance system on roads with low
grip (snow, ice, mud, etc.).
This system makes it possible to detect the
situations of precarious grip which can make the
starting and the progress of the vehicle difficult.
In these situations, the Intelligent Traction
Control system overrides the ASR system by
transferring the driving force to the wheel with
the greatest contact with the ground to optimise
traction and trajectory tracking.

64
Driving
Driving recommendations
► Observe the driving regulations and remain
vigilant whatever the traffic conditions.
► Monitor your environment and keep your
hands on the wheel to be able to react to
anything that may happen any time.
► Drive smoothly, anticipate the need for
braking and maintain a longer safety distance,
especially in bad weather.
► Stop the vehicle to carry out operations that
require close attention (such as adjustments).
► During long trips, take a break every two
hours.
Important!
Never leave the engine running in a
closed space without sufficient
ventilation. Internal combustion engines emit
toxic exhaust gases such as carbon
monoxide. Danger of poisoning and death!
In severe wintry conditions (temperature
below -23°C), let the engine run for 4
minutes before moving off, to ensure the
correct operation and durability of the
mechanical components of your vehicle
(engine and gearbox).
Never drive with the parking brake
applied . Risk of overheating and
damage to the braking system!
Do not park the vehicle or leave the
engine running on a flammable
surface (dry grass, dead leaves, etc.). The
exhaust system of your vehicle is very hot,
even several minutes after the engine stops.
Risk of fire!
Never leave a vehicle unattended with
the engine running. If you have to leave
your vehicle with the engine running, apply
the parking brake and put the gearbox into
neutral or position N or P (depending on the
type of gearbox).
Never leave children inside the vehicle
unsupervised.
To assure the durability of your vehicle and your safety, remember that certain precautions,
described hereafter, should be taken when
driving your vehicle :
Manoeuvre cautiously, at low speed
The dimensions of your vehicle differ from those
of a light vehicle, in width, in height, as well as in
length, and some obstacles will be more difficult
to notice.
Manoeuvre slowly.
Before turning, check that there are no obstacles
at mid-height along the sides.
Before reversing, check that there are no
obstacles, particularly at high level behind the
vehicle. Be aware of the external dimensions, if ladders
are fitted.
Load the vehicle correctly
With a load carried, the vehicle must remain
within the maximum authorised weight, the
Gross Vehicle Weight.
To avoid upsetting the balance of the vehicle,
the load should be centred and the heaviest part
placed on the floor in front of the rear wheels.
It is inadvisable to place heavy loads on a roof
rack.
Loading also implies adherence to the maximum
load of the roof bar anchor points. Adhere to
the maximum permissible weight, according to
CITROËN dealer specifications.
Loads must be securely lashed down.
A load that is not properly secured inside the
vehicle may affect vehicle handling and create a
risk of accident.
If your vehicle is fitted with a drop-side back, the
height and width of the load must remain within
the overall dimensions of the vehicle.
Drive the vehicle in a prudent and efficient
way
Take corners gently.
Anticipate the need to brake as the stopping
distance is increased, particularly on wet or icy
roads.
Be aware of the effect of side winds on the
vehicle.
Effective eco-driving saves fuel; accelerate
progressively, anticipate the need to slow down
and adapt your speed to suit the situation.
Indicate changes of direction well in advance so
that you are seen by other road users.
Take care
The tyres must be inflated to at least the
pressures indicated on the label, even over-
inflated by 0.2 to 0.3 bar for long journeys.
On flooded roads
We strongly advise against driving on flooded
roads, as this could cause serious damage to
the engine or gearbox, as well as to the electrical
systems of your vehicle.


If you are obliged to drive on a flooded road:
► check that the depth of water does not
exceed 15 cm, taking account of waves that
might be generated by other users,
► deactivate the Stop & Start function,
► drive as slowly as possible without stalling. In
all cases, do not exceed 6 mph (10 km/h),
► do not stop and do not switch off the engine.

65
Driving
6Effective eco-driving saves fuel; accelerate
progressively, anticipate the need to slow down
and adapt your speed to suit the situation.
Indicate changes of direction well in advance so
that you are seen by other road users.
Take care
The tyres must be inflated to at least the
pressures indicated on the label, even over-
inflated by 0.2 to 0.3 bar for long journeys.
On flooded roads
We strongly advise against driving on flooded
roads, as this could cause serious damage to
the engine or gearbox, as well as to the electrical
systems of your vehicle.


If you are obliged to drive on a flooded road:
► check that the depth of water does not
exceed 15 cm, taking account of waves that
might be generated by other users,
► deactivate the Stop & Start function,
► drive as slowly as possible without stalling. In
all cases, do not exceed 6 mph (10 km/h),
► do not stop and do not switch off the engine.
On leaving the flooded road, as soon as safety
conditions allow, make several light brake
applications to dry the brake discs and pads.
If in doubt about the state of your vehicle,
contact a CITROËN dealer or a qualified
workshop.
In case of towing
Driving with a trailer places greater
demands on the towing vehicle and
requires extra care from the driver.
Respect the maximum towable weights.
At altitude: reduce the maximum load by
10% per 1,000 metres of altitude; the density
of the air decreases with altitude and the
performance of the engine reduces.
New vehicle: do not pull a trailer before
having driven at least 620 miles (1,000
kilometres).
If the outside temperature is high, let the
engine idle for 1 to 2 minutes after the
vehicle comes to a stop, to help it to cool.
Before setting off
Nose weight
► Distribute the load in the trailer so that the
heaviest items are as close as possible to the
axle and the nose weight (at the point where it
joins your vehicle) approaches the maximum
permitted without exceeding it.
Tyres
► Check the tyre pressures of the towing
vehicle and of the trailer, observing the
recommended pressures.
Lighting
► Check the electrical signalling on the trailer
and the headlamp beam height of your vehicle.
If a genuine CITROËN towing device is
used, the rear parking sensors will be
deactivated automatically to avoid the audible
signal.
When driving
Cooling
Towing a trailer uphill increases the temperature
of the coolant. The maximum towable load
depends on the gradient and the exterior
temperature. The cooling capacity of the fan
does not increase with engine speed.
► Reduce speed and lower the engine speed,
so as to limit the heating-up.
In all cases, pay attention to the coolant
temperature.
If this warning lamp and the STOP
warning lamp come on, stop the vehicle
and switch off the engine as soon as possible.

71
Driving
6This system (also called HHC - Hill Hold
Control), integrated with the dynamic stability
control system, is activated in the following
conditions:
– the vehicle must be stationary, engine running,
foot on the brake,
– the gradient of the road must be steeper than
5%,
– uphill, the gearbox must be in neutral or in a
gear other than reverse,
– downhill, reverse gear must be engaged.
The hill start assist system is a driving
aid. It is not an automatic vehicle parking
function or an automatic parking brake.
Operation

With the brake pedal and clutch pedal pressed,
from the time you release the brake pedal,
without using the parking brake, you have
approximately 2 seconds to move off before the
vehicle starts to roll back.
During the moving off phase, the function is
deactivated automatically, gradually releasing
the braking pressure. During this phase, you
may hear the typical mechanical brake release
noise, signalling the imminent movement of the
vehicle.
Do not leave the vehicle while it is being
held temporarily by hill start assist.
If you need to get out of the vehicle with
the engine running, apply the parking brake
manually then ensure that the parking brake
indicator lamp is on.
Hill start assist is deactivated in the following
situations:
– when the clutch pedal is released,
– when the parking brake is applied,
– when the engine is switched off,
– if the engine stalls.
Malfunction
If a malfunction of the system occurs, this
warning lamp lights up, accompanied by
an audible signal and confirmed by a message
on the display. Have the system checked by a
CITROËN dealer or a qualified workshop.
Tyre under-inflation detection
System which automatically checks the
pressures of the tyres while driving.
The system continuously monitors the pressures
of the four tyres, as soon as the vehicle is
moving.
A pressure sensor is located in the valve of each
tyre (except the spare wheel).
The system triggers an alert as soon as it
detects a drop in the inflation pressure of one or
more tyres.
The under-inflation detection system does not replace the need for vigilance
on the part of the driver.
This system does not avoid the need to
regularly check the tyre pressures (including
the spare wheel) as well as before a long
journey.
Driving with under-inflated tyres, particularly
in adverse conditions (heavy load, high
speed, long journey):
– worsens road-holding,
– lengthens braking distances,
– causes premature wear of the tyres,
– increases fuel consumption.

72
Driving
The inflation pressures defined for the vehicle can be found on the tyre pressure
label.
Tyre pressures should be checked when the
tyres are "cold" (vehicle stopped for 1 hour or
after a journey of less than 6 miles (10 km) at
moderate speeds). Otherwise, add 0.3 bar to
the pressures shown on the label.
For more information on Identification
markings, including the tyre pressure label,
refer to the corresponding section.
The tyre pressure measurement unit can be configured with the MODE button: in
the "Tyre pressure measurement” menu, select
"psi/bar/kPa".
For more information on Vehicle configuration
(MODE), refer to the corresponding section.
Under-inflation alert
This is signalled by the fixed illumination of this warning lamp, accompanied by an
audible signal and, depending on equipment, the
display of a message.
In the event of an anomaly noted on just one of
the tyres, depending on equipment, the symbol
or the message displayed identifies it.
► Reduce speed immediately, avoid excessive
steering movements and avoid sudden braking.
► Stop the vehicle as soon as it is safe to do
so.
The loss of pressure detected does not always cause visible bulging of the tyre.
Do not rely on just a visual check.
► Using a compressor, such as the one in
the temporary puncture repair kit, check the
pressures of the four tyres when cold.
► If it is not possible to make this check
immediately, drive carefully at reduced speed.
► In the event of a puncture, use the
temporary puncture repair kit or the spare wheel
(depending on equipment).
The alert is kept active until the tyre/tyres concerned is/are reinflated, repaired or
replaced.
Malfunction
The flashing and then fixed illumination of this warning lamp, accompanied by the
illumination of the service warning lamp, and
depending on equipment, the display of a
message, indicates a fault with the system.
In this case, the tyre pressures are no longer
monitored.
This alert is also displayed if at least one wheel is not equipped with a sensor.
Contact a CITROËN dealer or a qualified
workshop to have the system checked or,
following a puncture, to have the original wheel,
equipped with a sensor, refitted.
Pneumatic suspension

If the vehicle is equipped with pneumatic
suspension, it is possible to change the height
of the rear sill, in order to facilitate loading or
unloading.




There is a normal sill level, as well as 3 higher
levels (from +1 to +3) and 3 lower levels (from
-1 to -3). Each level reached is displayed on the
instrument panel display screen.
Loading sill height manual
correction
Adjusting the platform sill up or down
► A quick press on one of the controls selects
the upper or lower level. Each press (diode lit)
increases or decreases by one level.
A long press on one of the controls selects the
maximum corresponding level (-3 or +3).
Returning to the normal sill height
► Press the same number of times in the
opposite direction of the displayed position.
Deactivation/Reactivation
► Press and hold both controls simultaneously
to deactivate/reactivate the system.
Deactivation is confirmed by the lighting of the
control LEDs.
Beyond a speed of 3 mph (5 km/h), the
system reactivates automatically.
Loading sill height
automatic correction
Beyond a speed of 12 mph (20 km/h), the
system automatically restores the rear sill height
to its normal level.