heating CITROEN RELAY 2020 Handbook (in English)

2
Contents





 ■
Overview
 ■
Eco-driving
1Instruments
Instrument panel 6
Warning and indicator lamps 6
Indicators 10
Vehicle configuration (MODE)
13
Touch screen audio and multimedia system 18
Setting the date and time 18
Trip computer 19
Trip computer 19
2Access
Key 20
Remote control 20
Front doors 23
Sliding side door 23
Rear doors 23
Alarm 24
Electric windows 25
3Ease of use and comfort
Front seats 27
Front bench seat 28
Rear seats 29
Rear bench seat 29
Steering wheel adjustment 30
Mirrors 31
Heating and Ventilation 31
Heating / Manual air conditioning 32
Automatic air conditioning 33
Additional heating systems 34
Rear heating/air conditioning 35
Additional programmable heating 36
Front demist - defrost 38
Rear screen de-icing 38
Cab layout 38
Rear fittings
42
Exterior fittings 45
4Lighting and visibility
Lighting control stalk 46
Direction indicators 46
Automatic headlamps 47
Headlamp beam height adjustment 48
Wiper control stalk 49
Changing a wiper blade 50
5Safety
General safety recommendations 51
Hazard warning lamps 51
Horn 51
Electronic stability control (ESC) 52
Seat belts 55
Airbags 57
Child seats 58
Deactivating the front passenger airbag 60
ISOFIX seats 61
Child lock 63
6Driving
Driving recommendations 64
Starting-switching off the engine 67
Battery standby system 67
Parking brake 68
Gearbox 68
Gear shift indicator 69
Stop & Start 69
Hill start assist 70
Tyre under-inflation detection
71
Pneumatic suspension 72
Driving and manoeuvring aids - General
recommendations
73
Speed Limit recognition and
recommendation
75
Speed limiter 76
Cruise control - particular
recommendations
78
Cruise control 78
Cruise control (3L HDi engine) 79
Lane Departure Warning System 80
Blind Spot Monitoring System with trailer
detection
83
Active Safety Brake with Collision Risk
Alert and Intelligent emergency braking
assistance
84
Rear parking sensors 87
Reversing Camera 87
7Practical information
Fuel 90

4
Overview
Instruments and controls

1.Fusebox
2. Additional programmable heating
3. Pneumatic suspension / Reading spotlamps
/ Additional rear ventilation
4. Cruise control / speed limiter controls
5. Vehicle configuration / Headlamps beam
height / Front/rear foglamps
6. Lighting control and direction indicator stalk
7. Instrument panel with display screen
8. Wiper / screenwash / trip computer control
stalk
9. Ignition switch
10. Driver's front airbag / Horn
11 . Audio system steering-mounted controls
Centre console

1.Audio system / Navigation
2. Heating / Air conditioning
3. Storage compartment / Removable ashtray
4. 12 volt accessory socket (180 W max)
5. USB socket / Cigarette lighter
6. Dynamic stability control (DSC/ASR) /
Intelligent traction control
7. Hill assist descent control
8. Lane departure warning system
9. Hazard warning lamps
10. Central locking / Locking indicator lamp
11 . De-icing / Demisting
12. Gear lever

9
Instruments
1Fixed.
A sensor is faulty.
Carry out (3).
Lane departure warning systemFlashing, accompanied by an
audible signal.
The involuntary crossing of a line on the left or
right has been detected.
Turn the steering wheel in the opposite direction
to return to the correct trajectory.
Fixed, accompanied by an audible signal.
The lane departure warning system is
faulty.
Clean the windscreen.
If the problem persists, carry out (3).
Electronic immobiliserFixed.
The ignition key inserted is not
recognised.
The engine cannot start.
Change key and carry out (3) to have the faulty
key checked.
On for about 10 seconds when the
ignition is switched on.
The alarm has been triggered.
Carry out (3) to have the locks checked.
Water in Diesel fuel filter(Diesel)Fixed.
The Diesel filter contains water.
Carry out (2) without delay - risk of damage to
the injection system!
AdBlueFixed, then flashing accompanied by a
message in the display.
The driving range is decreasing.
You must quickly top up the AdBlue.
Low fuel levelFixed, with the needle in zone E.
The fuel reserve is being used.
Refuel without delay.
Flashing.
The system has a fault.
Carry out (2).
Diesel pre-heaterFixed.
The climatic conditions mean that pre-
heating is necessary.
Wait until the indicator lamp goes off before
starting the engine.
Rear foglampsFixed.
The button on the MODE control panel is
switched on.
The lamps only operate when the dipped beam
headlamps are on.
Under normal visibility conditions, switch them
off.
Green warning/indicator lamps
Direction indicators
Direction indicators with audible signal.
The direction indicators are on.
Front foglampsFixed.
The button on the MODE control panel is
switched on.
The lamps only operate when the dipped beam
headlamps are on.
Dipped beam headlampsFixed.
The lamps are on.
Cruise controlFixed.
Cruise control is selected.
Manual selection.
Blue warning/indicator lamps
Main beam headlamps
Fixed.
The lamps are on.
Automatic headlampsFixed.
The function has been activated via the
“MODE” menu.
Turning the main beam headlamps on and off is
automatically controlled according to traffic and
driving conditions.
Black/white warning lamps
Temperature / Black ice
Fixed, accompanied by a message
in the display.
Climatic conditions can lead to black ice on the
road.

28
Ease of use and comfort
Rear seats

Backrest angle

► Turn the knob to adjust the backrest angle.
Adjustable armrest

► Raise or lower the armrest.
► Turn the knob, located under the end of the
armrest, to lock it in the desired position.
Heated seat

Use this control to switch the heating of the seat
on or off.
Do not use the function when the seat
is not occupied.
Reduce the heating intensity as soon as
possible.
When the seat and passenger compartment
have reached a satisfactory temperature,
switch the function off; reducing electricity
consumption in turn decreases fuel
consumption.
Prolonged use of heated seats is not
recommended for people with sensitive
skin.
There is a risk of burns for people whose
perception of heat is impaired (illness, taking
medication, etc.).
To keep the heated pad intact and to prevent
a short circuit:
– Do not place heavy or sharp objects on the
seat.
– Do not kneel or stand on the seat.
– Do not spill liquids onto the seat.
– Never use the heating function if the seat
is damp.
Seat with adjustable shock
absorption


► Turn the knob to adjust the shock
absorption according to the driver’s weight.
Swivelling seat

► Press the control to rotate the seat 180°.
Two-seat front bench seat
It is equipped with two head restraints and two
seat belts.
Writing table

The central seat backrest folds to form a writing
table.
► Pull the strap located at the top of the
backrest cushion.

31
Ease of use and comfort
3As a safety precaution, these operations should only be carried out while the
vehicle is stationary.
Mirrors
Door mirrors

They are divided into two zones:
A - Upper mirror
B - Lower mirror
The mirrors are spherical in shape to widen the
lateral field of vision. The objects that you see in
the mirrors are in fact closer than they appear.
This must be taken into account to correctly
assess the distance.
The shell integrates the direction indicator
side repeater and the aerials, according to the
equipment available on board (GPS, GSM,
Radio, etc.).
Electric adjustments
The ignition key must be in MAR position.

► Turn the control to select the mirror zone.
Left-hand door mirror:
A1 - Upper mirror
B1 - Lower mirror
Right-hand door mirror:
A2 - Upper mirror
B2 - Lower mirror
► Then move the control in the direction of the
desired adjustment.
Electric folding
► Press this control.
De-icing the mirrors
► Press the heated rear screen button.
Interior rear view mirror
The lever on the lower edge allows the mirror to
be placed in two positions.
Day position, the lever is pushed.

Night position for anti-glare, pull the lever
towards you.
Heating and Ventilation
Advice
Using the ventilation and air
conditioning system
► To ensure that air is distributed evenly,
keep the external air intake grilles at the base
of the windscreen, the nozzles, the vents, the
air outlets and the air extractor in the boot
free from obstructions.
► Do not cover the sunshine sensor located
on the dashboard; this sensor is used to
regulate the automatic air conditioning
system.

34
Ease of use and comfort
Additional pre-heater or programmable additional
heating
This is an additional, programmable and
independent system that heats the hot water
loop of the Diesel engine to facilitate starting.
It improves the performance of the defrosting
and demisting and, if fitted to the vehicle, that of
the heated seats.
The passenger compartment’s temperature rises
more quickly.
This system must be programmed to be started
before entering the vehicle.
Automatic additional heating
This is an additional system that starts
automatically when the ignition is switched on. Its
activation depends on the outside temperature
and the temperature inside the vehicle.
It switches off automatically as soon as the
heating is manually switched on.
Supplementary heating
On 2-3 seat versions, it is located under the
driver's seat with air diffusion directed towards
the front.
Complete switch-off
► Press button 3 to switch off the system. The
LED and the display go out.
Temperature
The scale is between:
– a rise in interior air temperature HI (High),
which heats up to a maximum graduation of 32,
– a cooling of interior air temperature LO (Low),
which decreases to a graduation of 16.
Air distribution
► Press one of the buttons 4 to direct the air
flow towards:
the windscreen and front side window
vents (demisting - defrosting windows),
the central and side vents (chest and
face),
the diffusers of the front and rear zones
(footwells).
Combining buttons makes it possible to refine
the air distribution.
Air flow
► Press one of the buttons 5 to increase or
decrease the air flow.
Air intake/Air recirculation
The intake of exterior air prevents the formation
of mist on the windscreen and side windows.
Recirculating the interior air isolates the
passenger compartment from exterior odours
and fumes.
This function allows hot or cold air to be delivered selectively and more quickly.
Return to exterior air intake as soon as possible
to avoid deterioration of the air quality and the
formation of mist.
► Press button 6 to activate interior air
recirculation. The indicator lamp comes on.
Pressing this button again restores exterior air
intake. The indicator lamp goes off.
Pressing button 1 also restores exterior
air intake. Returning to this position
allows the air in the passenger compartment
to be renewed and demisting. Pressing button
1 again restores the FULL AUTO function.
Additional rear ventilation
This system is complementary
to the standard passenger
compartment ventilation
equipment.




Air output
► Press control 1 to activate/deactivate the
release of air to the exterior (confirmed by the
LED coming on/going out).
Air intake
► Press control 2 to activate/deactivate
the exterior air intake into the passenger
compartment (confirmed by the LED coming on/
going out).
Additional heating systems
Additional heating
This is heating for the passenger compartment
which is additional to the standard equipment.
Its operation may be independent of the engine.

35
Ease of use and comfort
3Additional pre-heater or programmable additional
heating
This is an additional, programmable and
independent system that heats the hot water
loop of the Diesel engine to facilitate starting.
It improves the performance of the defrosting
and demisting and, if fitted to the vehicle, that of
the heated seats.
The passenger compartment’s temperature rises
more quickly.
This system must be programmed to be started
before entering the vehicle.
Automatic additional heating
This is an additional system that starts
automatically when the ignition is switched on. Its
activation depends on the outside temperature
and the temperature inside the vehicle.
It switches off automatically as soon as the
heating is manually switched on.
Supplementary heating
On 2-3 seat versions, it is located under the
driver's seat with air diffusion directed towards
the front.
On 5-9 seat versions, it is
located at the rear. Depending
on the version of the model, the
air diffusion is either direct from
the rear, or comes from the rail
located under each of the two
rows of seats.
► Press this control to activate/
deactivate the heating. The LED lights up
if heating is activated.
When quickly defrosting and demisting, turn off
the control.
Rear heating and/or air
conditioning






If the vehicle is equipped with an additional
air conditioning unit, located at the rear of the
vehicle: the distribution rail located in the roof
and the individualised air vents ensure a perfect
diffusion of cold air.
The hot air diffused from the front air conditioning
unit to the floor is distributed at the height of the
rear passengers' feet in rows 2 and 3.
A hot air vent, located on the left-hand rear
wheel arch, may complement the system for the
rear passengers’ feet in row 3.
Activation/Deactivation
► From the driver's seat, press this
button located on the MODE control panel
to activate the operation of the rear controls. The
indicator lamp comes on.
Pressing again on this button deactivates the
operation of the rear controls. The indicator lamp
goes off.

36
Ease of use and comfort
Delayed starting of the
heating system
The start time can be programmed between 1
minute and 24 hours in advance.
You can memorise up to three different start
times, but only programme a single delayed
start.
To perform a daily start at a fixed time, reprogramme the memorised time each
day.
► Press button 3; the screen comes on.
The - -:- - symbol or the previous memorised
time and the corresponding preset number (1, 2
or 3) are displayed for 10 seconds.
To recall the other preset times, press button 3 several times before the end of
the 10 seconds.
Within 10 seconds, press one of the buttons 1 to
select the desired start time.
The memorisation is confirmed by the
disappearance of the start time, the display of
the preset number (1, 2 or 3) and the lighting of
the screen.
By default, preset times are already
memorised in the system (1 = 06:00, 2 =
16:00, 3 = 22:00). Any change cancels and
replaces the previous preset time.
If the battery is disconnected, the default
preset times will be restored.
Setting the comfort
temperature
► Turn control 1 to select a position between
blue (cold) and red (hot) so as to adjust the
temperature to your requirements.
The OFF control on the "Mono-zone" central control panel switches the
function off.
However, a back-up system will automatically
ventilate the rear circuit, even if the control is
in position 0, to avoid the formation of mist.
Air flow
► Set control 2 to the desired position to
increase or decrease the air flow.
Additional programmable heating
The additional programmable heating gradually
brings the engine to a good temperature to
facilitate its starting.
An built-in clock allows the time of its triggering
to be programmed. The passenger compartment
will warm up faster.
The warming-up of the passenger compartment, de-icing and demisting are
facilitated. The control panel for the programmable
additional heating is located next to the steering
wheel, below the MODE control panel.




1. Time setting buttons
2. Immediate switching on of heating button
3. Programme selection button
4. Heating cycle indicator lamp
5. Time display
6. Time setting and display indicator lamp
7. Display of the selected programme number
8. Ventilation indicator lamp
Setting the internal clock
time
Set the clock on the control panel before
programming the deferred starting of the heating.
► Press and hold button 3. The screen and time setting indicator lamp light
up.
► Within ten seconds, press one of the setting
buttons 1 until the exact time is displayed: • > to increase the hours, or
• < to decrease the hours.
By holding the button down, the numbers scroll
faster.
► Release button 3.
When the screen switches off, the time is
memorised.
Reading the time
► Press one of the buttons 1.
The time display indicator lamp comes on and
the time is displayed for approximately ten
seconds.
Immediate starting of the
heating system
Before turning on the heating, check that:
– the temperature control knob is in the Hot air
position (red),
– the air flow control knob is in position 2.
► Press button 2.
The screen and the heating cycle indicator lamp
will come on and stay on for the entire operating
time.

37
Ease of use and comfort
3Delayed starting of the
heating system
The start time can be programmed between 1
minute and 24 hours in advance.
You can memorise up to three different start
times, but only programme a single delayed
start.
To perform a daily start at a fixed time, reprogramme the memorised time each
day.
► Press button 3; the screen comes on.
The - -:- - symbol or the previous memorised
time and the corresponding preset number (1, 2
or 3) are displayed for 10 seconds.
To recall the other preset times, press button 3 several times before the end of
the 10 seconds.
Within 10 seconds, press one of the buttons 1 to
select the desired start time.
The memorisation is confirmed by the
disappearance of the start time, the display of
the preset number (1, 2 or 3) and the lighting of
the screen.
By default, preset times are already
memorised in the system (1 = 06:00, 2 =
16:00, 3 = 22:00). Any change cancels and
replaces the previous preset time.
If the battery is disconnected, the default
preset times will be restored.
Cancelling the programming
► To delete the programmed start time, briefly
press button 3.
The lighting of the screen and the preset number
(1, 2 or 3) go off.
Recalling one of the preset
start times
► Press button 3 as many times as necessary
until the number corresponding to the desired
preset start time (1, 2 or 3) appears.
After ten seconds, the time disappears but
remains memorised while the corresponding
number (1, 2 or 3) and the screen remain on.
Setting the operating
duration
The operating duration can be set between 10
and 60 minutes.
► Press and hold button 3.
► Press simultaneously one of the buttons 1.
The time and the time setting indicator lamp light
up.
► Press and hold button 3 again.
► Press simultaneously one of the buttons 1
again.
The programmed operating duration is displayed
and the heating or ventilation cycle indicator
lamp flashes.
► Set the duration by pressing one of the
buttons 1.
The memorisation is confirmed by the
disappearance of the duration on the screen or
by pressing button 3 again.
Switching the heating off
In the event of a delayed start, the heating
switches off automatically at the end of the
programmed duration.
► In the event of an immediate start, press
button 2 again to switch it off manually.
The heating cycle indicator lamp and the screen
switch off.
Have the additional heating checked at
least once a year at the beginning of
winter. Maintenance and repairs should only
be carried out by a CITROËN dealer or a
qualified workshop.
Use only genuine replacement parts.
To avoid the risks of poisoning or asphyxia, the additional heating must not
be used, even for short periods, in a closed
environment such as a garage or workshop
which are not equipped with an exhaust gas
extraction system.
The additional heating switches off when the
battery voltage is low, so as to allow engine
starting.
The additional heating is fed by the vehicle's
fuel tank. Ensure that the low fuel warning
lamp is not on.

64
Driving
Driving recommendations
► Observe the driving regulations and remain
vigilant whatever the traffic conditions.
► Monitor your environment and keep your
hands on the wheel to be able to react to
anything that may happen any time.
► Drive smoothly, anticipate the need for
braking and maintain a longer safety distance,
especially in bad weather.
► Stop the vehicle to carry out operations that
require close attention (such as adjustments).
► During long trips, take a break every two
hours.
Important!
Never leave the engine running in a
closed space without sufficient
ventilation. Internal combustion engines emit
toxic exhaust gases such as carbon
monoxide. Danger of poisoning and death!
In severe wintry conditions (temperature
below -23°C), let the engine run for 4
minutes before moving off, to ensure the
correct operation and durability of the
mechanical components of your vehicle
(engine and gearbox).
Never drive with the parking brake
applied . Risk of overheating and
damage to the braking system!
Do not park the vehicle or leave the
engine running on a flammable
surface (dry grass, dead leaves, etc.). The
exhaust system of your vehicle is very hot,
even several minutes after the engine stops.
Risk of fire!
Never leave a vehicle unattended with
the engine running. If you have to leave
your vehicle with the engine running, apply
the parking brake and put the gearbox into
neutral or position N or P (depending on the
type of gearbox).
Never leave children inside the vehicle
unsupervised.
To assure the durability of your vehicle and your safety, remember that certain precautions,
described hereafter, should be taken when
driving your vehicle :
Manoeuvre cautiously, at low speed
The dimensions of your vehicle differ from those
of a light vehicle, in width, in height, as well as in
length, and some obstacles will be more difficult
to notice.
Manoeuvre slowly.
Before turning, check that there are no obstacles
at mid-height along the sides.
Before reversing, check that there are no
obstacles, particularly at high level behind the
vehicle. Be aware of the external dimensions, if ladders
are fitted.
Load the vehicle correctly
With a load carried, the vehicle must remain
within the maximum authorised weight, the
Gross Vehicle Weight.
To avoid upsetting the balance of the vehicle,
the load should be centred and the heaviest part
placed on the floor in front of the rear wheels.
It is inadvisable to place heavy loads on a roof
rack.
Loading also implies adherence to the maximum
load of the roof bar anchor points. Adhere to
the maximum permissible weight, according to
CITROËN dealer specifications.
Loads must be securely lashed down.
A load that is not properly secured inside the
vehicle may affect vehicle handling and create a
risk of accident.
If your vehicle is fitted with a drop-side back, the
height and width of the load must remain within
the overall dimensions of the vehicle.
Drive the vehicle in a prudent and efficient
way
Take corners gently.
Anticipate the need to brake as the stopping
distance is increased, particularly on wet or icy
roads.
Be aware of the effect of side winds on the
vehicle.
Effective eco-driving saves fuel; accelerate
progressively, anticipate the need to slow down
and adapt your speed to suit the situation.
Indicate changes of direction well in advance so
that you are seen by other road users.
Take care
The tyres must be inflated to at least the
pressures indicated on the label, even over-
inflated by 0.2 to 0.3 bar for long journeys.
On flooded roads
We strongly advise against driving on flooded
roads, as this could cause serious damage to
the engine or gearbox, as well as to the electrical
systems of your vehicle.


If you are obliged to drive on a flooded road:
► check that the depth of water does not
exceed 15 cm, taking account of waves that
might be generated by other users,
► deactivate the Stop & Start function,
► drive as slowly as possible without stalling. In
all cases, do not exceed 6 mph (10 km/h),
► do not stop and do not switch off the engine.