tow DODGE DURANGO 2020 Repair Manual

STARTING AND OPERATING249
Integrated Trailer Brake Module — If
Equipped
Your vehicle may have an Integrated Trailer
Brake Module (ITBM) for Electric and Electric
Over Hydraulic (EOH) trailer brakes.
NOTE:
This module has been designed and verified
with electric trailer brakes and new Electric Over
Hydraulic systems. Some previous EOH systems
may not be compatible with ITBM.

Integrated Trailer Brake Module (ITBM)
The user interface consists of the following:
Manual Brake Control Lever
Slide the manual brake control lever to the left
to activate power to the trailer's electric brakes
independent of the tow vehicle's brakes. If the
manual brake control lever is activated while
the brake is also applied, the greater of the two
inputs determines the power sent to the trailer
brakes.
The trailer and the vehicle's brake lamps will
come on when either vehicle braking or manual
trailer brakes are applied.
Trailer Brake Status Indicator Light
This light indicates the trailer electrical
connection status.
If no electrical connection is detected after the
ignition is turned on, pushing the GAIN
adjustment button or sliding the manual brake
control lever will display the GAIN setting for 10
seconds and the “Trailer Brake Status Indicator
Light” will not be displayed.
If a fault is detected in the trailer wiring or the
Integrated Trailer Brake Module (ITBM), the
“Trailer Brake Status Indicator Light” will flash. GAIN Adjustment Buttons (+/-)
Pushing these buttons will adjust the brake
control power output to the trailer brakes in
0.5 increments. The GAIN setting can be
increased to a maximum of 10 or decreased to
a minimum of 0 (no trailer braking).
GAIN
The GAIN setting is used to set the trailer brake
control for the specific towing condition and
should be changed as towing conditions
change. Changes to towing conditions include
trailer load, vehicle load, road conditions and
weather.
Adjusting GAIN
NOTE:
This should only be performed in a traffic free
environment at speeds of approximately
20–25 mph (30–40 km/h).

1. Make sure the trailer brakes are in good
working condition, functioning normally
and properly adjusted. See a trailer dealer
if necessary.

1 — GAIN Adjustment Button
2 — GAIN Adjustment Button
3 — Manual Brake Control Lever
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250STARTING AND OPERATING
2. Hook up the trailer and make the electrical
connections according to the trailer
manufacturer's instructions.
3. When a trailer with electric/EOH brakes is plugged in, the trailer connected message
should appear in the instrument cluster
display (if the connection is not recognized
by the ITBM, braking functions will not be
available), the GAIN setting will illuminate
and the correct type of trailer must be
selected from the instrument cluster display
options.
4. Push the UP or DOWN button on the steering wheel until “TRAILER TOW”
appears on the screen.
5. Push the RIGHT arrow on the steering wheel to enter “TRAILER TOW”.
6. Push the UP or DOWN buttons until the Trailer Brake Type appears on the screen.
7. Push the RIGHT arrow and then push the UP or DOWN buttons until the proper Trailer
Brake Type appears on the screen. 8. In a traffic-free environment, tow the trailer
on a dry, level surface at a speed of
20–25 mph (30–40 km/h) and squeeze
the manual brake control lever completely.
9. If the trailer wheels lockup (indicated by squealing tires), reduce the GAIN setting; if
the trailer wheels turn freely, increase the
GAIN setting.
Repeat steps 8 and 9 until the GAIN setting is at
a point just below trailer wheel lockup. If towing
a heavier trailer, trailer wheel lockup may not be
attainable even with the maximum GAIN setting
of 10.
Display Messages
The trailer brake control interacts with the
instrument cluster display. Display messages,
along with a single chime, will be displayed
when a malfunction is determined in the trailer
connection, trailer brake control, or on the
trailer. Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.WARNING!
Connecting a trailer that is not compatible
with the ITBM system may result in reduced
or complete loss of trailer braking. There may
be a increase in stopping distance or trailer
instability which could result in personal
injury.
CAUTION!
Connecting a trailer that is not compatible
with the ITBM system may result in reduced
or complete loss of trailer braking. There may
be a increase in stopping distance or trailer
instability which could result in damage to
your vehicle, trailer, or other property.

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STARTING AND OPERATING251
NOTE:
An aftermarket controller may be available
for use with trailers with air or Electric Over
Hydraulic trailer brake systems. To determine
the type of brakes on your trailer and the
availability of controllers, check with your
trailer manufacturer or dealer.
Removal of the ITBM will cause errors and it
may cause damage to the electrical system
and electronic modules of the vehicle. See an
authorized dealer if an aftermarket module is
to be installed.
Towing Requirements — Trailer Lights And
Wiring
Whenever pulling a trailer, regardless of the
trailer size, stoplights and turn signals on the
trailer are required for motoring safety.
The Trailer Tow Package may include a four- and
seven-pin wiring harness. Use a factory
approved trailer harness and connector.
NOTE:
Do not cut or splice wiring into the vehicle’s
wiring harness. The electrical connections are all complete to
the vehicle but you must mate the harness to a
trailer connector. Refer to the following
illustrations.
NOTE:
Disconnect trailer wiring connector from the
vehicle before launching a boat (or any other
device plugged into vehicle’s electrical
connect) into water.
Be sure to reconnect once clear from water
area.

Four-Pin Connector Seven-Pin Connector

TOWING TIPS
Before setting out on a trip, practice turning,
stopping, and backing up the trailer in an area
located away from heavy traffic.
1 — Ground
2 — Park
3 — Left Stop/Turn
4 — Right Stop/Turn
1 — Battery
2 — Backup Lamps
3 — Right Stop/Turn
4 — Electric Brakes
5 — Ground
6 — Left Stop/Turn
7 — Running Lamps
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252STARTING AND OPERATING
Automatic Transmission
Select the DRIVE (D) range when towing. The
transmission controls include a drive strategy to
avoid frequent shifting when towing. However, if
frequent shifting does occur while in DRIVE, you
can use the AutoStick shift control to manually
select a lower gear.
NOTE:
Using a lower gear while operating the vehicle
under heavy loading conditions, will improve
performance and extend transmission life by
reducing excessive shifting and heat buildup.
This action will also provide better engine
braking.
AutoStick
When using the AutoStick shift control, select
the highest gear that allows for adequate
performance and avoids frequent down -
shifts. For example, choose “5” if the desired
speed can be maintained. Choose “4” or “3”
if needed to maintain the desired speed.
To prevent excess heat generation, avoid
continuous driving at high RPM. Reduce
vehicle speed as necessary to avoid
extended driving at high RPM. Return to a
higher gear or vehicle speed when grade and
road conditions allow.
Speed Control — If Equipped
Do not use on hilly terrain or with heavy
loads.
When using the Speed Control, if you experi -
ence speed drops greater than 10 mph
(16 km/h), disengage until you can get back
to cruising speed.
Use Speed Control in flat terrain and with
light loads to maximize fuel efficiency.
Cooling System
To reduce potential for engine and transmission
overheating, take the following actions:
City Driving
In city traffic — while stopped, place the trans -
mission in NEUTRAL (N), but do not increase
engine idle speed. Highway Driving
Reduce speed.
Temporarily turn off air conditioning.
SNOW PLOW
Snow plows, winches, and other aftermarket
equipment should
not be added to the front end
of your vehicle. The airbag crash sensors may
be affected by the change in the front end
structure. The airbags could deploy
unexpectedly or could fail to deploy during a
collision.
WARNING!
Do not add a snow plow, winches, or any
other aftermarket equipment to the front of
your vehicle. This could adversely affect the
functioning of the airbag system and you
could be injured.

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STARTING AND OPERATING253
RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
TOWING THIS VEHICLE BEHIND ANOTHER VEHICLE
NOTE:
Recreational towing is not allowed on SRT vehi -
cles. These vehicles may be towed on a flatbed or
vehicle trailer provided all four wheels are
OFF
the ground. NOTE:
When towing your vehicle, always follow appli
-
cable state and provincial laws. Contact state
and provincial Highway Safety offices for addi -
tional details.
Towing Condition Wheels OFF
The Ground Rear-Wheel
Drive Models All-Wheel Drive Models With
Single-Speed Transfer Case All-Wheel Drive Models With
Two-Speed Transfer Case
Flat Tow NONENOT ALLOWED NOT ALLOWED
See Instructions:
Transmission In PARK
Transfer Case In NEUTRAL (N)
Tow In Forward Direction
Dolly Tow Front
NOT ALLOWED NOT ALLOWED NOT ALLOWED
Rear OK NOT ALLOWED NOT ALLOWED
On Trailer ALLOK OK OK5

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254STARTING AND OPERATING
(Continued)
RECREATIONAL TOWING —
R
EAR-WHEEL DRIVE MODELS
DO NOT flat tow this vehicle. Damage to the
drivetrain will result.
Recreational towing (for two-wheel drive
models) is allowed ONLY if the rear wheels are
OFF the ground. This may be accomplished
using a tow dolly or vehicle trailer. If using a tow
dolly, follow this procedure:

1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer's
instructions.

2. Drive the rear wheels onto the tow dolly.
3. Firmly apply the parking brake. Shift the transmission into PARK.
4. Turn the ignition OFF.
5. Properly secure the rear wheels to the dolly, following the dolly manufacturer’s
instructions.
6. Install a suitable clamping device, designed for towing, to secure the front wheels in the
straight position.
RECREATIONAL TOWING — ALL WHEEL
D
RIVE MODELS (SINGLE-SPEED
T
RANSFER CASE)
Recreational towing is not allowed. These
models do not have a NEUTRAL (N) position in
the transfer case.
NOTE:
This vehicle may be towed on a flatbed or
vehicle trailer provided all four wheels are OFF
the ground.
RECREATIONAL TOWING — ALL-WHEEL
D
RIVE MODELS (TWO-SPEED TRANSFER
C
ASE)
The transfer case must be shifted into NEUTRAL
(N) and the transmission must be in PARK for
recreational towing. The NEUTRAL (N) selection
button is adjacent to the transfer case selector
switch. Shifts into and out of transfer case
NEUTRAL (N) can take place with the selector
switch in any mode position.
CAUTION!
Towing with the rear wheels on the ground will
cause severe transmission damage. Damage
from improper towing is not covered under
the New Vehicle Limited Warranty.
CAUTION!
Towing this vehicle in violation of the above
requirements can cause severe transmission
and/or transfer case damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
CAUTION!
DO NOT dolly tow any AWD vehicle. Towing
with only one set of wheels on the ground
(front or rear) will cause severe transmis -
sion and/or transfer case damage. Tow
with all four wheels either ON the ground, or
OFF the ground (using a vehicle trailer).
Tow only in the forward direction. Towing
this vehicle backwards can cause severe
damage to the transfer case.
The transmission must be in PARK for
recreational towing.

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STARTING AND OPERATING255
Shifting Into NEUTRAL (N)
Use the following procedure to prepare your
vehicle for recreational towing.
1. Bring the vehicle to a complete stop on
level ground, with the engine running.

2. Press and hold the brake pedal.
3. Shift the transmission into NEUTRAL.
4. Using a ballpoint pen or similar object, push and hold the recessed transfer case
NEUTRAL (N) button (located by the selector
switch) for four seconds. The light behind
the N symbol will blink, indicating shift in
progress. The light will stop blinking (stay on
solid) when the shift to NEUTRAL (N) is
complete. A “FOUR WHEEL DRIVE SYSTEM
IN NEUTRAL” message will appear in the
instrument cluster.

NEUTRAL (N) Switch

Before recreational towing, perform the
procedure outlined under “Shifting Into
NEUTRAL(N)” to be certain that the transfer
case is fully in NEUTRAL (N). Otherwise,
internal damage will result.
Towing this vehicle in violation of the above
requirements can cause severe transmis -
sion and/or transfer case damage.
Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
Do not use a bumper-mounted clamp-on
tow bar on your vehicle. The bumper face
bar will be damaged.
CAUTION! (Continued)
WARNING!
You or others could be injured or killed if you
leave the vehicle unattended with the transfer
case in the NEUTRAL (N) position without first
fully engaging the parking brake. The transfer
case NEUTRAL (N) position disengages both
the front and rear driveshafts from the
powertrain and will allow the vehicle to roll,
even if the transmission is in PARK. The
parking brake should always be applied when
the driver is not in the vehicle.
CAUTION!
It is necessary to follow these steps to be
certain that the transfer case is fully in
NEUTRAL (N) before recreational towing to
prevent damage to internal parts.
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256STARTING AND OPERATING
5. After the shift is completed and the
NEUTRAL (N) light stays on, release the
NEUTRAL (N) button.
6. Shift the transmission into REVERSE.
7. Release the brake pedal for five seconds and ensure that there is no vehicle
movement.
8. Press and hold the brake pedal. Shift the transmission back into NEUTRAL.
9. Firmly apply the parking brake.
10. With the transmission and transfer case in NEUTRAL, push and hold the ENGINE
START/STOP button until the engine turns
off.
11. Place the transmission gear selector in PARK. Release the brake pedal.
12. Push the ENGINE START/STOP button twice (without pressing the brake pedal) to turn
the ignition to the OFF mode. 13. Attach the vehicle to the tow vehicle using a
suitable tow bar.
14. Release the parking brake.
NOTE:
Steps 1 through 3 are requirements that
must be met before pushing the NEUTRAL (N)
button, and must continue to be met until the
shift has been completed. If any of these
requirements are not met before pushing the
NEUTRAL (N) button or are no longer met
during the shift, the NEUTRAL (N) indicator
light will flash continuously until all require -
ments are met or until the NEUTRAL (N)
button is released.
The ignition must be in the ON/RUN mode for
a shift to take place and for the position indi -
cator lights to be operable. If the ignition is
not in the ON/RUN mode, the shift will not
take place and no position indicator lights will
be on or flashing.
A flashing NEUTRAL (N) position indicator
light indicates that shift requirements have
not been met.
Shifting Out Of NEUTRAL (N)
Use the following procedure to prepare your
vehicle for normal usage.

1. Bring the vehicle to a complete stop,
leaving it connected to the tow vehicle.

2. Firmly apply the parking brake.
3. Start the engine.
4. Press and hold the brake pedal.
5. Shift the transmission into NEUTRAL.
CAUTION!
Damage to the transmission may occur if the
transmission is shifted into PARK with the
transfer case in NEUTRAL (N) and the engine
running. With the transfer case in NEUTRAL
(N) ensure that the engine is OFF before
shifting the transmission into PARK.

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STARTING AND OPERATING257
6. Using a ballpoint pen or similar object, push
and hold the recessed transfer case
NEUTRAL (N) button (located by the selector
switch) for one second.

NEUTRAL (N) Switch

7. When the NEUTRAL (N) indicator light turns off, release the NEUTRAL (N) button.
8. After the NEUTRAL (N) button has been released, the transfer case will shift to the
position indicated by the selector switch.
9. Shift the transmission into PARK and turn the engine off.
10. Release the brake pedal.
11. Disconnect vehicle from the tow vehicle.
12. Start the engine. 13. Press and hold the brake pedal.
14. Release the parking brake.
15. Shift the transmission into DRIVE, release
the brake pedal, and check that the vehicle
operates normally.
NOTE:
Steps 1 through 5 are requirements that
must be met before pushing the NEUTRAL (N)
button, and must continue to be met until the
shift has been completed. If any of these
requirements are not met before pushing the
NEUTRAL (N) button or are no longer met
during the shift, the NEUTRAL (N) indicator
light will flash continuously until all require -
ments are met or until the NEUTRAL (N)
button is released.
The ignition must be in the ON/RUN mode for
a shift to take place and for the position indi -
cator lights to be operable. If the ignition is
not in the ON/RUN mode, the shift will not
take place and no position indicator lights will
be on or flashing.
A flashing NEUTRAL (N) position indicator
light indicates that shift requirements have
not been met.
DRIVING TIPS
ON-ROAD DRIVING TIPS
Utility vehicles have higher ground clearance
and a narrower track to make them capable of
performing in a wide variety of off-road
applications. Specific design characteristics
give them a higher center of gravity than
conventional passenger cars.
An advantage of the higher ground clearance is
a better view of the road, allowing you to
anticipate problems. They are not designed for
cornering at the same speeds as conventional
passenger cars any more than low-slung sports
cars are designed to perform satisfactorily in
off-road conditions. Avoid sharp turns or abrupt
maneuvers. As with other vehicles of this type,
failure to operate this vehicle correctly may
result in loss of control or vehicle rollover.
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262IN CASE OF EMERGENCY
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
The SOS and ASSIST buttons will only func -
tion if you are connected to an operable LTE
(voice/data) or 4G (data) network. Other
Uconnect services will only be operable if
your SiriusXM Guardian™ service is active
and you are connected to an operable LTE
(voice/data) or 4G (data) network. ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and
you will be connected to a representative for
assistance. Roadside Assistance will know
what vehicle you’re driving and its location.
Additional fees may apply for roadside assis
-
tance.
SiriusXM Guardian™ Customer Care –
In-vehicle support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
SOS Call

1. Push the SOS Call button on the Rearview Mirror.

NOTE:
In case the SOS Call button is pushed in error,
there will be a 10 second delay before the SOS
Call system initiates a call to a SOS operator. To cancel the SOS Call connection, push the
SOS call button on the Rearview Mirror or press
the cancellation button on the Device Screen.
Termination of the SOS Call will turn off the
green LED light on the Rearview Mirror.
2. The LED light located between the ASSIST
and SOS buttons on the Rearview Mirror will
turn green once a connection to a SOS
operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call
system may transmit the following
important vehicle information to a SOS
operator: Indication that the occupant placed a
SOS Call
The vehicle brand
The last known GPS coordinates of the
vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system
to determine if additional assistance is
needed.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the features and applications in
this vehicle. Only use the features and
applications when it is safe to do so. Failure
to do so may result in an accident involving
serious injury or death.

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