manual transmission DODGE DURANGO 2020 Owners Manual

4
ONBOARD DIAGNOSTIC SYSTEM — OBD II .... 120 Onboard Diagnostic System
(OBD II) Cybersecurity ................................120
EMISSIONS INSPECTION AND
MAINTENANCE PROGRAMS ............................ 121
SAFETY
SAFETY FEATURES ............................................ 122
Anti-Lock Brake System (ABS) ................. 122
Electronic Brake Control (EBC) System ....123
AUXILIARY DRIVING SYSTEMS ........................ 131
Blind Spot Monitoring (BSM) —
If Equipped .................................................131 Forward Collision Warning (FCW) With
Mitigation ...................................................136 Tire Pressure Monitoring System
(TPMS) ........................................................ 138
OCCUPANT RESTRAINT SYSTEMS .................. 143
Occupant Restraint Systems Features.....143
Important Safety Precautions ...................143Seat Belt Systems ..................................... 144Supplemental Restraint Systems (SRS) ...153Child Restraints .........................................163
Transporting Pets ......................................180 SAFETY TIPS ....................................................... 180
Transporting Passengers .......................... 180Exhaust Gas .............................................. 180
Safety Checks You Should Make
Inside The Vehicle ..................................... 181 Periodic Safety Checks You Should Make
Outside The Vehicle ................................... 183STARTING AND OPERATING
STARTING THE ENGINE .....................................184
Automatic Transmission............................ 184
Keyless Enter-N-Go — Ignition ................... 184
Normal Starting ......................................... 185
If Engine Fails To Start ............................. 187Cold Weather Operation (Below –22°F
Or −30°C) ................................................. 188 After Starting .............................................. 188
ENGINE BLOCK HEATER — IF EQUIPPED ........188
ENGINE BREAK-IN RECOMMENDATIONS –
NON-SRT .............................................................. 188
ENGINE BREAK-IN RECOMMENDATIONS –
SRT ....................................................................... 189
PARKING BRAKE ............................................... 190 AUTOMATIC TRANSMISSION ........................... 191
Ignition Park Interlock ............................... 192Brake/Transmission Shift Interlock
System ....................................................... 192 Fuel Economy (ECO) Mode........................ 192
Eight-Speed Automatic Transmission ...... 193
SPORT MODE — IF EQUIPPED.......................... 199
ALL-WHEEL DRIVE OPERATION ....................... 199
Single-Speed Operating Instructions/
Precautions— If Equipped ........................ 199 Electronically Shifted Transfer Case
(Three-Position Switch) — If Equipped...... 199 Shifting Procedure ..................................... 201
FUEL SAVER TECHNOLOGY 5.7L/6.4L
ONLY — IF EQUIPPED ........................................ 202
POWER STEERING............................................. 202
STOP/START SYSTEM — IF EQUIPPED ........... 203 Automatic Mode ........................................ 203
Possible Reasons The Engine Does Not
Autostop ..................................................... 204 To Start The Engine While In Autostop
Mode .......................................................... 204 To Manually Turn Off The Stop/Start
System........................................................ 205 To Manually Turn On The Stop/Start
System........................................................ 205 System Malfunction................................... 205

20_WD_OM_EN_USC_t.book Page 4

6
RECREATIONAL TOWING (BEHIND
MOTORHOME, ETC.) ......................................... 253 Towing This Vehicle Behind Another
Vehicle .......................................................253 Recreational Towing — Rear-Wheel
Drive Models ..............................................254 Recreational Towing — All Wheel Drive
Models (Single-Speed Transfer Case) ......254 Recreational Towing — All-Wheel Drive
Models (Two-Speed Transfer Case) ..........254
DRIVING TIPS ..................................................... 257
On-Road Driving Tips .................................257
Off-Road Driving Tips .................................258
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ....................... 261
ASSIST AND SOS MIRROR — IF EQUIPPED.... 261General Information ..................................265
BULB REPLACEMENT ....................................... 266
Replacement Bulbs .................................266
Bulb Replacement ....................................268
FUSES .................................................................. 269
General Information ..................................270Underhood Fuses.......................................270 JACKING AND TIRE CHANGING .......................275
Run Flat Tires ............................................. 276
Jack Location ............................................. 276
Spare Tire Stowage ................................... 277
Spare Tire Removal ................................... 277
Preparations For Jacking .......................... 279Jacking Instructions .................................. 279Road Tire Installation ................................ 283
JUMP STARTING ................................................ 283
Preparations For Jump Start ..................... 284Jump Starting Procedure .......................... 285
REFUELING IN EMERGENCY –
IF EQUIPPED ...................................................... 286
IF YOUR ENGINE OVERHEATS .........................287
MANUAL PARK RELEASE .................................. 287
FREEING A STUCK VEHICLE .............................289
TOWING A DISABLED VEHICLE .......................290 Rear Wheel Drive Models.......................... 292All Wheel Drive Models.............................. 292
TOWING A DISABLED SRT VEHICLE ................293
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .................................................................293
EVENT DATA RECORDER (EDR) .......................293
SERVICING AND MAINTENANCE
SCHEDULED SERVICING — NON-SRT .............. 294
Maintenance Plan — Non-SRT .................. 294Heavy Duty Use Of The Vehicle................. 298
SCHEDULED SERVICING – SRT ....................... 298
Maintenance Plan — SRT .......................... 300
ENGINE COMPARTMENT .................................. 304
3.6L Engine ................................................ 304
5.7L Engine ................................................ 305
6.4L Engine ................................................ 306
Checking Oil Level ..................................... 307
Adding Washer Fluid ................................ 307
Maintenance-Free Battery ....................... 307Pressure Washing...................................... 308
DEALER SERVICE .............................................. 308
Engine Oil .................................................. 308
Engine Oil Filter ......................................... 311Engine Air Cleaner Filter............................ 311Air Conditioner Maintenance .................... 313Accessory Drive Belt Inspection ............... 315Body Lubrication ....................................... 316
Windshield Wiper Blades ......................... 316
Exhaust System ........................................ 320
Cooling System .......................................... 321
Brake System ............................................ 325Automatic Transmission............................ 326Front/Rear Axle Fluid ............................... 327Transfer Case ............................................ 327

20_WD_OM_EN_USC_t.book Page 6

9
INTRODUCTION
Dear Customer, congratulations on selecting your new vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality.
This is a specialized utility vehicle. It can go places and perform tasks that are not intended for conventional passenger vehicles. It handles and
maneuvers differently from many passenger vehicles both on-road and off-road, so take time to become familiar with your vehicle. If equipped, the
two-wheel drive version of this vehicle was designed for on-road use only. It is not intended for off-road driving or use in other severe conditions suited
for a four-wheel drive vehicle. Before you start to drive this vehicle, read the Owner’s Manual. Be sure you are familiar with all vehicle controls,
particularly those used for braking, steering, transmission, and transfer case shifting. Learn how your vehicle handles on different road surfaces. Your
driving skills will improve with experience. When driving off-road, or working the vehicle, don’t overload the vehicle or expect the vehicle to overcome
the natural laws of physics. Always observe federal, state, provincial and local laws wherever you drive. As with other vehicles of this type, failure to
operate this vehicle correctly may result in loss of control or a collision. Refer to “Driving Tips” in “Starting and Operating” for further information.
This Owner's Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance
of your vehicle. It is supplemented by customer-oriented documents. Within this information, you will find a description of the services that FCA US LLC
offers to its customers as well as the details of the terms and conditions for maintaining its validity. Please take the time to read all of these publications
carefully before driving your vehicle for the first time. Following the instructions, recommendations, tips, and important warnings in this manual will help
assure safe and enjoyable operation of your vehicle.
This Owner's Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated
in the text. Therefore, you should only consider the information which is related to the trim level, engine, and version that you have purchased. Any
content introduced throughout the Owner's Information, that may or may not be applicable to your vehicle, will be identified with the wording “If
Equipped”. All data contained in this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant
improvement of the vehicles produced. For this reason, it reserves the right to make changes to the model described for technical and/or commercial
reasons. For further information, contact an authorized dealer.
When it comes to service, remember that authorized dealers know your vehicle best, have factory-trained technicians and genuine MOPAR® parts, and
care about your satisfaction.1

20_WD_OM_EN_USC_t.book Page 9

128SAFETY
NOTE:
The “ESC Activation/Malfunction Indicator
Light” and the “ESC OFF Indicator Light”
come on momentarily each time the ignition
is turned to the ON/RUN mode.
Each time the ignition is turned to ON/RUN
mode, the ESC system will be on even if it was
turned off previously.
The ESC system will make buzzing or clicking
sounds when it is active. This is normal; the
sounds will stop when ESC becomes inactive
following the maneuver that caused the ESC
activation.
The “ESC OFF Indicator Light”
indicates the customer has elected to
have the Electronic Stability Control
(ESC) in a reduced mode.
Hill Start Assist (HSA)
The Hill Start Assist (HSA) system is designed to
mitigate roll back from a complete stop while on
an incline. If the driver releases the brake while
stopped on an incline, HSA will continue to hold
the brake pressure for a short period. If the driver does not apply the throttle before
this time expires, the system will release brake
pressure and the vehicle will roll down the hill as
normal.
The following conditions must be met in order
for HSA to activate:
The feature must be enabled
The vehicle must be stopped
The parking brake must be off
The driver door must be closed
The vehicle must be on a sufficient grade
The gear selection must match vehicle uphill
direction (i.e., vehicle facing uphill is in
forward gear; vehicle backing uphill is in
REVERSE (R) gear)
HSA will work in REVERSE gear and all
forward gears. The system will not activate if
the transmission is in PARK (P) or NEUTRAL
(N). For vehicles equipped with a manual
transmission, if the clutch is pressed, HSA
will remain active.
WARNING!
There may be situations where the Hill Start
Assist (HSA) will not activate and slight rolling
may occur, such as on minor hills or with a
loaded vehicle, or while pulling a trailer. HSA
is not a substitute for active driving
involvement. It is always the driver’s
responsibility to be attentive to distance to
other vehicles, people, and objects, and most
importantly brake operation to ensure safe
operation of the vehicle under all road
conditions. Your complete attention is always
required while driving to maintain safe control
of your vehicle. Failure to follow these
warnings can result in a collision or serious
personal injury.

20_WD_OM_EN_USC_t.book Page 128

SAFETY129
Disabling And Enabling HSA
This feature can be turned on or turned off. To
change the current setting, proceed as follows:
If disabling HSA using your instrument cluster
display, refer to “Instrument Cluster Display”
in “Getting To Know Your Instrument Panel”
for further information.
If disabling HSA using Uconnect Settings,
refer to “Uconnect Settings” in “Multimedia”
for further information.
For vehicles not equipped with an instrument
cluster display, perform the following steps:

1. Center the steering wheel (front wheels pointing straight forward).

2. Shift the transmission into PARK.
3. Apply the parking brake.
4. Start the engine.
5. Rotate the steering wheel slightly more than one-half turn to the left. 6. Push the “ESC OFF” switch located in the
lower switch bank below the climate control
four times within 20 seconds. The “ESC Off
Indicator Light” should turn on and turn off
two times.
7. Rotate the steering wheel back to center and then an additional slightly more than
one-half turn to the right.
8. Turn the ignition to the OFF mode and then back to the ON/RUN mode. If the sequence
was completed properly, the “ESC OFF
Indicator Light” will blink several times to
confirm HSA is disabled.
9. Repeat these steps if you want to return this feature to its previous setting.
Towing With HSA
HSA will also provide assistance to Mitigate roll
back while towing a trailer.
WARNING!
If you use a trailer brake controller with your
trailer, the trailer brakes may be activated
and deactivated with the brake switch. If
so, there may not be enough brake pres -
sure to hold both the vehicle and the trailer
on a hill when the brake pedal is released.
In order to avoid rolling down an incline
while resuming acceleration, manually acti -
vate the trailer brake or apply more vehicle
brake pressure prior to releasing the brake
pedal.
HSA is not a parking brake. Always apply
the parking brake fully when exiting your
vehicle. Also, be certain to place the trans -
mission in PARK.
Failure to follow these warnings can result
in a collision or serious personal injury.
4

20_WD_OM_EN_USC_t.book Page 129

STARTING AND OPERATING193
When the Fuel Economy (ECO) Mode is enabled,
the vehicle control systems will change the
following:
The transmission will upshift sooner and
downshift later.
In SRT models, the transmission will launch
(from a stop) in SECOND gear.
The overall driving performance will be more
conservative.
Some ECO mode functions may be tempo -
rarily inhibited based on temperature and
other factors.
EIGHT-SPEED AUTOMATIC
T
RANSMISSION
The transmission gear range is displayed both
on the gear selector and in the instrument
cluster. To select a gear range, press the lock
button on the gear selector and move the
selector rearward or forward. To shift the
transmission out of PARK, the engine must be
running and the brake pedal must be pressed.
You must also press the brake pedal to shift
from NEUTRAL into DRIVE or REVERSE when the
vehicle is stopped or moving at low speeds.
Select the DRIVE range for normal driving. NOTE:
In the event of a mismatch between the gear
selector position and the actual transmission
gear (for example, driver selects PARK while
driving), the position indicator will blink continu
-
ously until the selector is returned to the proper
position, or the requested shift can be
completed.
The electronically-controlled transmission
adapts its shift schedule based on driver inputs,
along with environmental and road conditions.
The transmission electronics are
self-calibrating; therefore, the first few shifts on
a new vehicle may be somewhat abrupt. This is
a normal condition, and precision shifts will
develop within a few hundred miles
(kilometers).
Only shift from DRIVE to PARK or REVERSE
when the accelerator pedal is released and the
vehicle is stopped. Be sure to keep your foot on
the brake pedal when shifting between these
gears.
The transmission gear selector provides PARK,
REVERSE, NEUTRAL, DRIVE, and MANUAL
(AutoStick) shift positions. Manual shifts can be made using the AutoStick
shift control. Toggling the gear selector forward
(-) or rearward (+) while in the MANUAL
(AutoStick) position (beside the DRIVE position),
or tapping the shift paddles (+/-), if equipped,
will manually select the transmission gear, and
will display the current gear in the instrument
cluster. Refer to “AutoStick” in this section for
further information.

Transmission Gear Selector

1 — Lock Button
2 — Gear Selector
5

20_WD_OM_EN_USC_t.book Page 193

194STARTING AND OPERATING
(Continued)
NOTE:
If the gear selector cannot be moved to the
PARK, REVERSE, or NEUTRAL position (when
pushed forward) it is probably in the MANUAL
(AutoStick, +/-) position (beside the DRIVE posi-
tion). In MANUAL (AutoStick) mode, the trans -
mission gear is displayed in the instrument
cluster (as 1, 2, 3, etc.). Move the gear selector
to the right (into the DRIVE [D] position) for
access to PARK, REVERSE, and NEUTRAL.
Gear Ranges
Do not depress the accelerator pedal when
shifting from PARK (P) or NEUTRAL (N) into
another gear range.
NOTE:
After selecting any gear range, wait a moment
to allow the selected gear to engage before
accelerating. This is especially important when
the engine is cold.
PARK (P)
This range supplements the parking brake by
locking the transmission. The engine can be
started in this range. Never attempt to use
PARK while the vehicle is in motion. Apply the parking brake when exiting the vehicle
in this range.
When parking on a level surface, you may shift
the transmission into PARK first, and then apply
the parking brake.
When parking on a hill, apply the parking brake
before shifting the transmission to PARK. As an
added precaution, turn the front wheels toward
the curb on a downhill grade and away from the
curb on an uphill grade.
NOTE:
On vehicles equipped with the electronically
shifted transfer case, ensure that the transfer
case is in AWD AUTO or LOW RANGE position on
the AWD Control Switch. Ensure that the
NEUTRAL position light is NOT illuminated.
When exiting the vehicle, always:
Apply the parking brake.
Shift the transmission into PARK.
Turn the ignition OFF.
Remove the key fob from the vehicle.
WARNING!
Never use the PARK (P) position as a substi
-
tute for the parking brake. Always apply the
parking brake fully when exiting the vehicle
to guard against vehicle movement and
possible injury or damage.
Your vehicle could move and injure you and
others if it is not in PARK. Check by trying to
move the transmission gear selector out of
PARK with the brake pedal released. Make
sure the transmission is in PARK before
exiting the vehicle.
The transmission may not engage PARK if
the vehicle is moving. Always bring the
vehicle to a complete stop before shifting to
PARK, and verify that the transmission gear
position indicator solidly indicates PARK
without blinking. Ensure that the vehicle is
completely stopped, and the PARK position
is properly indicated, before exiting the
vehicle.

20_WD_OM_EN_USC_t.book Page 194

196STARTING AND OPERATING
NOTE:
If the gear selector cannot be moved to the
PARK, REVERSE, or NEUTRAL position (when
pushed forward) it is probably in the MANUAL
(AutoStick, +/-) position (beside the DRIVE posi -
tion). In MANUAL (AutoStick) mode, the trans -
mission gear is displayed in the instrument
cluster (as 1, 2, 3, etc.). Move the gear selector
to the right (into the DRIVE position) for access
to PARK, REVERSE, and NEUTRAL.
REVERSE (R)
This range is for moving the vehicle backward.
Shift into REVERSE only after the vehicle has
come to a complete stop.
NEUTRAL (N)
Use this range when the vehicle is standing for
prolonged periods with the engine running.
Apply the parking brake and shift the
transmission into PARK (P) if you must exit the
vehicle. DRIVE (D)
This range should be used for most city and
highway driving. It provides the smoothest
upshifts and downshifts, and the best fuel
economy. The transmission automatically
upshifts through all forward gears. The DRIVE position provides optimum driving
characteristics under all normal operating
conditions.
When frequent transmission shifting occurs
(such as when operating the vehicle under
heavy loading conditions, in hilly terrain,
traveling into strong head winds, or while towing
a heavy trailer), use the AutoStick shift control
(refer to AutoStick in this section for further
information) to select a lower gear. Under these
conditions, using a lower gear will improve
performance and extend transmission life by
reducing excessive shifting and heat buildup.
During cold temperatures, transmission
operation may be modified depending on
engine and transmission temperature as well
as vehicle speed. This feature improves warm
up time of the engine and transmission to
achieve maximum efficiency. Engagement of
the torque converter clutch is inhibited until the
transmission fluid is warm. Normal operation
will resume once the transmission temperature
has risen to a suitable level.WARNING!
Do not coast in NEUTRAL and never turn off
the ignition to coast down a hill. These are
unsafe practices that limit your response to
changing traffic or road conditions. You might
lose control of the vehicle and have a
collision.
CAUTION!
Towing the vehicle, coasting, or driving for any
other reason with the transmission in
NEUTRAL can cause severe transmission
damage.
Refer to “Recreational Towing” in “Starting
And Operating” and “Towing A Disabled
Vehicle” in “In Case Of Emergency” for further
information.

20_WD_OM_EN_USC_t.book Page 196

STARTING AND OPERATING197
Manual (M)
The MANUAL (M, +/-) position (beside the DRIVE
position) enables full manual control of
transmission shifting (also known as AutoStick
mode; refer to “AutoStick” in this section for
further information). Toggling the gear selector
forward (-) or rearward (+) while in the MANUAL
(AutoStick) position will manually select the
transmission gear, and will display the current
gear in the instrument cluster as 1, 2, 3, etc.
Transmission Limp Home Mode
Transmission function is monitored
electronically for abnormal conditions. If a
condition is detected that could result in
transmission damage, Transmission Limp
Home Mode is activated. In this mode, the
transmission may operate only in certain gears,
or may not shift at all. Vehicle performance may
be severely degraded and the engine may stall.
In some situations, the transmission may not
re-engage if the engine is turned off and
restarted. The Malfunction Indicator Light (MIL)
may be illuminated. A message in the
instrument cluster will inform the driver of the
more serious conditions, and indicate what
actions may be necessary. In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:
NOTE:
In cases where the instrument cluster message
indicates the transmission may not re-engage
after engine shutdown, perform this procedure
only in a desired location (preferably, at an
authorized dealer).

1. Stop the vehicle.

2. Shift the transmission into PARK (P), if
possible. If not, shift the transmission to
NEUTRAL (N).
3. Push and hold the ignition switch until the engine turns off.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the
transmission will return to normal
operation. NOTE:
Even if the transmission can be reset, we
recommend that you visit an authorized dealer
at your earliest possible convenience. An autho
-
rized dealer has diagnostic equipment to
assess the condition of your transmission.
If the transmission cannot be reset, authorized
dealer service is required.
AutoStick
AutoStick is a driver-interactive transmission
feature providing manual shift control, giving
you more control of the vehicle. AutoStick
allows you to maximize engine braking,
eliminate undesirable upshifts and downshifts,
and improve overall vehicle performance. This
system can also provide you with more control
during passing, city driving, cold slippery
conditions, mountain driving, trailer towing, and
many other situations.
5

20_WD_OM_EN_USC_t.book Page 197

198STARTING AND OPERATING
Operation
To activate AutoStick mode, move the gear
selector into the MANUAL (M) position (beside
the DRIVE (D) position), or tap one of the shift
paddles on the steering wheel (if equipped).
Tapping the (-) shift paddle (if equipped) to
enter AutoStick mode will downshift the
transmission to the next lower gear, while
tapping (+) to enter AutoStick mode will retain
the current gear. The current transmission gear
will be displayed in the instrument cluster. In
AutoStick mode, you can use the gear selector
(in the MANUAL position), or the shift paddles (if
equipped), to manually shift the transmission.
Tapping the gear selector forward (-) while in the
MANUAL (M) position, or tapping the (-) shift
paddle (if equipped), will downshift the
transmission to the next lower gear. Tapping the
selector rearward (+) or tapping the (+) shift
paddle (if equipped) will command an upshift.
NOTE:
The shift paddles (if equipped) may be disabled
(or re-enabled, as desired) using the Uconnect
Personal Settings. In AutoStick mode, the transmission will shift up
or down when (+/-) is manually selected by the
driver, unless an engine lugging or overspeed
condition would result. It will remain in the
selected gear until another upshift or downshift
is chosen, except as described below.
The transmission will automatically down
-
shift as the vehicle slows (to prevent engine
lugging) and will display the current gear.
The transmission will automatically down -
shift to FIRST gear when coming to a stop.
After a stop, the driver should manually
upshift (+) the transmission as the vehicle is
accelerated.
You can start out, from a stop, in FIRST or
SECOND gear. Tapping (+) at a stop will allow
starting in SECOND gear. Starting out in
SECOND gear can be helpful in snowy or icy
conditions.
If a requested downshift would cause the
engine to over-speed, that shift will not occur.
The system will ignore attempts to upshift at
too low of a vehicle speed.
Holding the (-) paddle depressed (if
equipped), or holding the gear selector in the
(-) position, will downshift the transmission to
the lowest gear possible at the current
speed.
Transmission shifting will be more noticeable
when AutoStick is enabled.
The system may revert to automatic shift
mode if a fault or overheat condition is
detected.
To disengage AutoStick mode, return the gear
selector to the DRIVE (D) position, or press and
hold the (+) shift paddle (if equipped, and if the
gear selector is already in DRIVE) until "D" is
once again indicated in the instrument cluster.
You can shift in or out of AutoStick mode at any
time without taking your foot off the accelerator
pedal.
WARNING!
Do not downshift for additional engine
braking on a slippery surface. The drive
wheels could lose their grip and the vehicle
could skid, causing a collision or personal
injury.

20_WD_OM_EN_USC_t.book Page 198