automatic transmission DODGE DURANGO 2021 User Guide

112STARTING AND OPERATING
If a requested downshift would cause the
engine to over-speed, that shift will not occur.
The system will ignore attempts to upshift at too
low of a vehicle speed.
Holding the (-) paddle pressed, or holding the
gear selector in the (-) position, will downshift
the transmission to the lowest gear possible at
the current speed.
Transmission shifting will be more noticeable
when AutoStick is enabled.
The system may revert to automatic shift mode
if a fault or overheat condition is detected.
To disengage AutoStick mode, return the gear
selector to the DRIVE (D) position, or press and
hold the (+) shift paddle until "D" is indicated in the
instrument cluster. You can shift in or out of
AutoStick mode at any time without taking your
foot off the accelerator pedal.
SPORT MODE — IF EQUIPPED
Your vehicle is equipped with a SPORT Mode
feature. The engine, transmission, and steering
systems are all set to their SPORT settings. SPORT
Mode will provide improved throttle response and
modified transmission shift points for an enhanced
driving experience, as well as greater amount of
steering feel. This mode may be activated and
deactivated by pushing the SPORT button on the
instrument panel switch bank.
ALL-WHEEL DRIVE OPERATION
SINGLE-SPEED OPERATING
I
NSTRUCTIONS/PRECAUTIONS —
I
F EQUIPPED
This system contains a single-speed (HI range only)
transfer case, which provides convenient full-time
All-Wheel Drive (AWD). No driver interaction is
required. The Brake Traction Control (BTC) System,
which combines standard ABS and Traction
Control, provides resistance to any wheel that is
slipping to allow additional torque transfer to
wheels with traction.
NOTE:This system is not appropriate for conditions where
AWD Low is recommended Ú page 157.
ELECTRONICALLY SHIFTED TRANSFER
C
ASE — IF EQUIPPED
This is an electronically shifted transfer case and it
is operated by the AWD control switch, which is
located on the center console.

AWD Control Switch (Two-Position)

This electronically shifted transfer case provides
three positions:
All-Wheel Drive Auto Range (AWD AUTO)
All-Wheel Drive Low Range (AWD LOW)
N (NEUTRAL)
WARNING!
Do not downshift for additional engine braking
on a slippery surface. The drive wheels could
lose their grip and the vehicle could skid,
causing a collision or personal injury.

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116STARTING AND OPERATING
Track usage results in increased operating
temperatures of the engine, transmission, drive -
line and brake system. This may affect Noise
Vibration Harshness (NVH) countermeasures
designed into your vehicle. New components
may need to be installed to return the system to
the original NVH performance.
Tire pressure:
Recommended tire pressure of 33 psi
(230 kPa) when tires are cold, or below
42 psi (290 kPa) when hot.
NOTE:It is recommended that you target below 42 psi
(290 kPa) when tires are hot at the conclusion of
each track session. Starting at 33 psi (230 kPa)
cold and adjusting based on ambient and track
conditions is recommended. Tire pressure can be
monitored via the instrument cluster display and
can assist with adjustments.
Track burnishing your brakes
To avoid “green lining fade” during track use, the
brake pads and rotors must have a thermal
burnish for factory-installed components or when
new brake friction components are installed:

1. Use one track session to burnish brakes by driving at 75% speed. Brake at approximately
0.60 - 0.80g max without Anti-Lock Brake
System (ABS) intervention.
2. Complete one lap in this manner until you start
smelling the brakes. Continue for another half
lap at speed, then complete a two lap
cooldown with minimal brake applications.
Ensure the brakes are not smoking. If they are,
complete another cooldown lap.
3. Getting the brakes to smoke is an indication that the brakes have overheated and may
negatively affect future track usage.
4. Allow vehicle to sit and cool for at least 30 minutes. If an infrared thermal gun is
available, allow rotors to cool to 200°F
(93.3°C) before returning to the track.
5. There should be a thin layer of ash when inspecting the brake pads. Having the ash
layer go more than half the thickness of the
pad material is a sign of an overly aggressive
burnish.
6. Occasionally, a second burnish session is required. If the brake pads begin to emit an
odor during the next track session, reduce
vehicle speed and braking deceleration rate to
burnish targets and follow steps 2-4. 7. New brake pads installed on old rotors require
a burnish. New rotors installed with old brake
pads should be burnished at the track or
driven for 300 miles (485 km) of city driving to
develop an adequate lining transfer layer on
the rotor surface prior to track use.
8. Rotors that pulsate during track use should be replaced.
NOTE:Resurfacing of the rotors is not recommended, as
it removes mass from the rotor, reducing its
thermal capacity. Resurfacing also thins the rotor
cheek, making it less robust and increasing the
likelihood of pulsation in further track use.
FUEL SAVER TECHNOLOGY 5.7L ONLY —
IF EQUIPPED
This feature offers improved fuel economy by
shutting off four of the engine's eight cylinders
during light load and cruise conditions. The system
is automatic with no driver inputs.
NOTE:This system may take some time to return to full
functionality after a battery disconnect.

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118STARTING AND OPERATING
POSSIBLE REASONS THE ENGINE DOES
N
OT AUTOSTOP
Prior to engine shut down, the system will check
many safety and comfort conditions to see if they
are fulfilled. Detailed information about the
operation of the Stop/Start system may be viewed
in the instrument cluster display Stop/Start
Screen. In the following situations, the engine will
not stop:
Driver’s seat belt is not buckled.
Driver’s door is not closed.
Battery temperature is too warm or cold.
Battery charge is low.
The vehicle is on a steep grade.
Cabin heating or cooling is in process and an
acceptable cabin temperature has not been
achieved.
HVAC is set to full defrost mode at a high blower
speed.
HVAC set to MAX A/C.
Engine has not reached normal operating
temperature.
The transmission is not in a forward gear.
Hood is open.
Brake pedal is not pressed with sufficient pres -
sure.
Accelerator pedal input.
Engine temp too high.
5 mph (8 km/h) threshold not achieved from
previous Autostop.
Steering angle beyond threshold.
ACC is on and speed is set.
It may be possible for the vehicle to be driven
several times without the Stop/Start system going
into a STOP/START READY state under more
extreme conditions of the items listed above.
TO START THE ENGINE WHILE IN
A
UTOSTOP MODE
While in a forward gear, the engine will start when
the brake pedal is released or the throttle pedal is
pressed. The transmission will automatically
re-engage upon engine restart.
Conditions That Will Cause The Engine To Start
Automatically While In Autostop Mode:
The transmission selector is moved out of
DRIVE.
To maintain cabin temperature comfort.
HVAC is set to full defrost mode.
HVAC system temperature or fan speed is
manually adjusted.
Battery voltage drops too low.
Stop/Start OFF switch is pushed.
A Stop/Start system error occurs.
TO MANUALLY TURN OFF THE
S
TOP/START SYSTEM

Stop/Start OFF Switch

Push the Stop/Start OFF switch (located on the
switch bank). The light on the switch will illuminate.
The “STOP/START OFF” message will appear in the
instrument cluster display and the autostop mode
will be disabled Ú page 83.
NOTE:The Stop/Start system will reset itself back to the
ON mode every time the ignition is turned OFF and
back ON.

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STARTING AND OPERATING123
The ACC screen may display once again if any of
the following ACC activity occurs:
System Cancel
Driver Override
System Off
ACC Proximity Warning
ACC Unavailable Warning
The instrument cluster display will return to the last
display selected after five seconds of no ACC
display activity.
Activating Adaptive Cruise Control (ACC)
The minimum set speed for the ACC system is
20 mph (32 km/h).
When the system is turned on and in the ready
state, the instrument cluster display will read “ACC
Ready.”
When the system is off, the instrument cluster
display will read “Adaptive Cruise Control (ACC)
Off.”
NOTE:You cannot engage ACC under the following
conditions:
When in 4WD Low
When the brakes are applied
When the parking brake is applied
When the automatic transmission is in PARK,
REVERSE or NEUTRAL
When the vehicle speed is below the minimum
speed range
When the brakes are overheated
When the driver’s door is open at low speeds
When the driver’s seat belt is unbuckled at low
speeds
When there is a stationary vehicle in front of
your vehicle in close proximity
To Activate/Deactivate
Push and release the Adaptive Cruise Control
(ACC) on/off button. The ACC menu in the
instrument cluster displays “ACC Ready.”
To turn the system off, push and release the
Adaptive Cruise Control (ACC) on/off button again.
At this time, the system will turn off and the
instrument cluster displays “Adaptive Cruise
Control (ACC) Off.”
To Set A Desired Speed
When the vehicle reaches the speed desired, push
the SET (+) button or the SET (-) button and
release. The instrument cluster display will show
the set speed.
NOTE:Fixed Speed Cruise Control can be used without
ACC enabled. To change between the different
modes, push the ACC on/off button which turns
the ACC and the Fixed Speed Cruise Control off.
Pushing the Fixed Speed Cruise Control on/off
button will result in turning on (changing to) Fixed
Speed Cruise Control mode.
If ACC is set when the vehicle speed is below
20 mph (32 km/h), the set speed will default to
20 mph (32 km/h).
WARNING!
Leaving the Adaptive Cruise Control (ACC)
system on when not in use is dangerous. You
could accidentally set the system or cause it to
go faster than you want. You could lose control
and have a collision. Always leave the system off
when you are not using it.
WARNING!
In Fixed Speed Cruise Control mode, the system
will not react to vehicles ahead. In addition, the
proximity warning does not activate and no
alarm will sound even if you are too close to the
vehicle ahead since neither the presence of the
vehicle ahead nor the vehicle-to-vehicle distance
is detected. Be sure to maintain a safe distance
between your vehicle and the vehicle ahead.
Always be aware which mode is selected.
4

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152STARTING AND OPERATING
TOWING TIPS
Before towing, practice turning, stopping, and
backing up the trailer in an area located away from
heavy traffic.
Automatic Transmission
Select the DRIVE (D) range when towing. The
transmission controls include a drive strategy to
avoid frequent shifting when towing. However, if
frequent shifting does occur while in DRIVE, you
can use the AutoStick shift control to manually
select a lower gear.
If equipped with Tow N Go, it is recommended
to place the vehicle in tow mode by pushing the
TOW button.
NOTE:Using a lower gear while operating the vehicle
under heavy loading conditions, will improve
performance and extend transmission life by
reducing excessive shifting and heat buildup.
This action will also provide better engine braking.
AutoStick
When using the AutoStick shift control, select
the highest gear that allows for adequate perfor -
mance and avoids frequent downshifts. For
example, choose “5” if the desired speed can be
maintained. Choose “4” or “3” if needed to
maintain the desired speed.
To prevent excess heat generation, avoid
continuous driving at high RPM. Reduce vehicle
speed as necessary to avoid extended driving at
high RPM. Return to a higher gear or vehicle
speed when grade and road conditions allow.
Cruise Control — If Equipped
Do not use on hilly terrain or with heavy loads.
When using the Cruise Control, if you experience
speed drops greater than 10 mph (16 km/h),
disengage until you can get back to cruising
speed.
Use Cruise Control in flat terrain and with light
loads to maximize fuel efficiency.

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MULTIMEDIA169
Mirrors & Wipers
When the Mirrors & Wipers button is pressed on the touchscreen, the system displays the options related to the vehicle’s mirrors and wipers.
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting Name Description
Tilt Side Mirrors In ReverseThis setting will tilt the outside side-view mirrors when the ignition is in the
ON/RUN position and the transmission gear selector is in the REVERSE
position. The mirrors will move back to their previous position when the
transmission is shifted out of REVERSE. The available settings are “On”
and “Off”.
Auto Folding Side Mirrors This setting will automatically fold and unfold the side-view mirrors when the
vehicle is turned on and off. The available settings are “On” and “Off”.
Rain Sensing Auto Wipers This setting will turn the Rain Sensing Auto Wipers on or off.
Headlights With Wipers This setting will turn the headlights on when the wipers are activated.
5

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222SAFETY
(Continued)
Cut off battery power to the:
Engine
Electric Motor (if equipped)
Electric power steering
Brake booster
Electric park brake
Automatic transmission gear selector
Horn
Front wiper
Headlamp washer pump
NOTE:After an accident, remember to cycle the ignition to
the STOP (OFF/LOCK) position and remove the key
from the ignition switch to avoid draining the
battery. Carefully check the vehicle for fuel leaks in
the engine compartment and on the ground near
the engine compartment and fuel tank before
resetting the system and starting the engine. If
there are no fuel leaks or damage to the vehicle
electrical devices (e.g. headlights) after an
accident, reset the system by following the
procedure described below. If you have any doubt,
contact an authorized dealer.
Enhanced Accident Response System
Reset Procedure
In order to reset the Enhanced Accident Response
System functions after an event, the ignition switch
must be changed from ignition START or ON/RUN
to ignition OFF. Carefully check the vehicle for fuel
leaks in the engine compartment and on the
ground near the engine compartment and fuel
tank before resetting the system and starting the
engine.
After an accident, if the vehicle will not start after
performing the reset procedure, the vehicle must
be towed to an authorized dealer to be inspected
and to have the Enhanced Accident Response
System reset.
Maintaining Your Air Bag System Event Data Recorder (EDR)
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is to
record, in certain crash or near crash-like
situations, such as an air bag deployment or hitting
a road obstacle, data that will assist in
understanding how a vehicle’s systems performed.
The EDR is designed to record data related to
WARNING!
Modifications to any part of the air bag system
could cause it to fail when you need it. You
could be injured if the air bag system is not
there to protect you. Do not modify the compo-
nents or wiring, including adding any kind of
badges or stickers to the steering wheel hub
trim cover or the upper passenger side of the
instrument panel. Do not modify the front
fascia/bumper, vehicle body structure, or add
aftermarket side steps or running boards.
It is dangerous to try to repair any part of the
air bag system yourself. Be sure to tell anyone
who works on your vehicle that it has an air
bag system.
Do not attempt to modify any part of your air
bag system. The air bag may inflate acciden -
tally or may not function properly if modifica -
tions are made. Take your vehicle to an
authorized dealer for any air bag system
service. If your seat, including your trim cover
and cushion, needs to be serviced in any way
(including removal or loosening/tightening of
seat attachment bolts), take the vehicle to an
authorized dealer. Only manufacturer
approved seat accessories may be used. If it is
necessary to modify the air bag system for
persons with disabilities, contact an autho -
rized dealer.
WARNING!

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IN CASE OF EMERGENCY255
JUMP STARTING
If your vehicle has a discharged battery, it can be
jump started using a set of jumper cables and a
battery in another vehicle, or by using a portable
battery booster pack. Jump starting can be
dangerous if done improperly, so please follow the
procedures in this section carefully.
NOTE:When using a portable battery booster pack, follow
the manufacturer's operating instructions and
precautions.
PREPARATIONS FOR JUMP START
The battery in your vehicle is located under the
passenger's front seat. There are remote terminals
located under the hood to assist in jump starting.

Under Hood Jump Starting Location Jump Starting Remote Posts

NOTE:Be sure that the disconnected cable ends do not
touch each other, or either vehicle, until properly
connected for jump starting.
See below steps to prepare for jump starting:

1. Apply the parking brake, shift the automatic
transmission into PARK (P) and turn the
ignition OFF.

2. Turn off the heater, radio, and all electrical accessories.
WARNING!
Do not attempt jump starting if the battery is
frozen. It could rupture or explode and cause
personal injury.
CAUTION!
Do not use a portable battery booster pack or
any other booster source with a system voltage
greater than 12 Volts or damage to the battery,
starter motor, alternator or electrical system may
occur.
Remote Positive (+) Post
Remote Negative (-) Post
7

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262IN CASE OF EMERGENCY
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow bars
and other equipment designed for this purpose,
following equipment manufacturer’s instructions.
Use of safety chains is mandatory. Attach a tow bar
or other towing device to main structural members
of the vehicle, not to fascia/bumpers or associated
brackets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode, not the ACC mode.
If the vehicle's battery is discharged, instructions
on shifting the automatic transmission out of PARK
(P) in order to move the vehicle can be found on
Ú page 258.
REAR WHEEL DRIVE MODELS
FCA US LLC recommends towing your vehicle with
all four wheels OFF the ground using a flatbed.
If flatbed equipment is not available, and the
transmission is operable, the vehicle may be towed
(with rear wheels on the ground) under the
following conditions:
The transmission must be in NEUTRAL (N).
For instructions on shifting the transmission to
NEUTRAL (N) when the engine is off
Ú page 258.
The towing speed must not exceed
30 mph (48 km/h).
The towing distance must not exceed
30 miles (48 km). If the transmission is not operable, or the vehicle
must be towed faster than 30 mph (48 km/h) or
farther than 30 miles (48 km), tow with the rear
wheels
OFF the ground. Acceptable methods are to
tow the vehicle on a flatbed, or with the front
wheels raised and the rear wheels on a towing
dolly, or (when using a suitable steering wheel
stabilizer to hold the front wheels in the straight
position) with the rear wheels raised and the front
wheels ON the ground.
CAUTION!
Do not use sling type equipment when towing.
Vehicle damage may occur.
When securing the vehicle to a flat bed truck,
do not attach to front or rear suspension
components. Damage to your vehicle may
result from improper towing.
CAUTION!
Towing faster than 30 mph (48 km/h) or
farther than 30 miles (48 km) with rear
wheels on the ground can cause severe trans -
mission damage. Damage from improper
towing is not covered under the New Vehicle
Limited Warranty.

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284SERVICING AND MAINTENANCE
AUTOMATIC TRANSMISSION
Special Additives
The manufacturer strongly recommends against
using any special additives in the transmission.
Automatic Transmission Fluid (ATF) is an
engineered product and its performance may be
impaired by supplemental additives. Therefore, do
not add any fluid additives to the transmission.
Avoid using transmission sealers as they may
adversely affect seals.
Fluid Level Check
The fluid level is preset at the factory and does not
require adjustment under normal operating
conditions. Routine fluid level checks are not
required; therefore the transmission has no
dipstick. An authorized dealer can check your
transmission fluid level using special service tools. If you notice fluid leakage or transmission
malfunction, visit an authorized dealer
immediately to have the transmission fluid level
checked. Operating the vehicle with an improper
fluid level can cause severe transmission damage.
Fluid And Filter Changes
Under normal operating conditions, the fluid
installed at the factory will provide satisfactory
lubrication for the life of the vehicle.
Routine fluid and filter changes are not required.
However, change the fluid and filter if the fluid
becomes contaminated (with water, etc.), or if the
transmission is disassembled for any reason.
To avoid contamination from foreign matter or
moisture, use only new brake fluid or fluid that
has been in a tightly closed container. Keep
the master cylinder reservoir cap secured at
all times. Brake fluid in a open container
absorbs moisture from the air resulting in a
lower boiling point. This may cause it to boil
unexpectedly during hard or prolonged
braking, resulting in sudden brake failure. This
could result in a collision.
Overfilling the brake fluid reservoir can result
in spilling brake fluid on hot engine parts,
causing the brake fluid to catch fire. Brake
fluid can also damage painted and vinyl
surfaces, care should be taken to avoid its
contact with these surfaces.
Do not allow petroleum based fluid to contam
-
inate the brake fluid. Brake seal components
could be damaged, causing partial or
complete brake failure. This could result in a
collision.
WARNING!
CAUTION!
Do not use chemical flushes in your
transmission as the chemicals can damage your
transmission components. Such damage is not
covered by the New Vehicle Limited Warranty.
CAUTION!
If a transmission fluid leak occurs, visit an
authorized dealer immediately. Severe
transmission damage may occur. An authorized
dealer has the proper tools to adjust the fluid
level accurately.

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